based on 28 reviews
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The JAN-PRO cleaning company is awful! They do not clean what is needing to be cleaned and often will leave trash not taken out. There is literally black mold in the employee restroom. Last night at the company I work for they just decided to "not show up at all". If there was a way to give this company a ZERO - I would. Do not waste your money, you could hire your mother-in-law and she would def... More
The JAN-PRO cleaning company is awful! They do not clean what is needing to be cleaned and often will leave trash not taken out. There is literally black mold in the employee restroom. Last night at the company I work for they just decided to "not show up at all". If there was a way to give this company a ZERO - I would. Do not waste your money, you could hire your mother-in-law and she would definitely do a better job! :( Less
We love janpro! They are so friendly and actually care about the work they are doing :) we trust them and have been with them for a very long time.
I'm excited to start my new franchise with this company.
thank you Tracy
A reliable cleaning company! And they do an excellent job! Thanks Danrell and crew!
Too bad I can't give zero stars. The bathrooms in the building that they clean are biohazards. I'd fire everyone involved.
I Love everytime I have visited JAN-PRO it has thus far been a more than enjoyably exciting business venture
I highly recommend Janpro I have been a proud franchise owner since 2017. Office staff is great and very personable
Jan PRO has changed my life with Financial Security like none other I suggested this for anyone
The staff and the owners are some of the best people I've ever had the privilege and opportunity to work with.
I been with janpro for three years now let me tell you it’s been the best three years of my life since I started my Franchise with Janpro!!!!
Very professional staff and enviornment
Well, we like Cedric. We trust him and he gets the job done.
If anyone has something bad to say about this company it's because they have a poor work ethic or lack common sense. Everything is throughly explained during your 5 module training, instead of throwing the franchisee to the wolves Janpro gives you mock training in a facility with experienced owners. Terrell is a straight forward guy him and his wife know what there talking about. It's sad that th... More
If anyone has something bad to say about this company it's because they have a poor work ethic or lack common sense. Everything is throughly explained during your 5 module training, instead of throwing the franchisee to the wolves Janpro gives you mock training in a facility with experienced owners. Terrell is a straight forward guy him and his wife know what there talking about. It's sad that the guy who ranked them one star did so w/o giving a reason why he felt Janpro was a poor fit. Less
Very Proud to lead the hardest working team in the business!
I'm not one to ever give a review on anything, however, this may be the most dysfunctional, poorly run business I've ever been a part of. If you're thinking of investing in a cleaning franchise do not EVER chose this one. I'd chose coverall of Cleveland. They're perfect by no means but you can make it work if you work hard and have good customer service skills.
They "cleaned" my office for about 8 months and it was terrible to say the least. They left the gates/ doors unlocked at my facility, constantly left cleaning supplies out all over the office. Came in to the toilet bowl scrubber on the KITCHEN COUNTER!! Countless times the trash cans were left on desks, they never mopped anything!!! When they came in here presenting themselves they claimed they... More
They "cleaned" my office for about 8 months and it was terrible to say the least. They left the gates/ doors unlocked at my facility, constantly left cleaning supplies out all over the office. Came in to the toilet bowl scrubber on the KITCHEN COUNTER!! Countless times the trash cans were left on desks, they never mopped anything!!! When they came in here presenting themselves they claimed they would be in uniform every time they came in here and I have camera proof they were not (even though that is the least of my worries) Every time I made a complaint it was as if I was a bother. So finally I was fed up and fired them, and when I emailed regarding this it took 2 days to even get a response. There was no apology and no attempt to even make things right. They didn't care at all and were obviously just In a hurry to get in and out of here. These people are the biggest liars and scam artists in the business!!!! Beware!!! Less
We have been extremely pleased with Jan-Pro and specifically with our crew. Always responsive and informative.
I love the fact that Karen is so quick to return calls and help us in every way possible! Karen is a great face for Jan-Pro~! Any problems I have had or concerns, Karen is quick to find the solution while working and keeping in touch with me every step of the way! Thank you Karen for wonderful service and all of your help!