based on 228 reviews
Waco iPhones is the BEST!!! If you have any phone needs go see Josh & his crew. They will fix you up!! ~Cyndie
Adlo is bad ass, super professional and knows what he is doing.
Quick efficient and kind staff
Aldl was very quick and responded quickly about pricing on repair definitely recommend them! They were able to answer any question I had about two phones.
Very helpful and fast getting what I needs done. Will definitely come back in future.
Great place
Very friendly staff, fast and efficient service!
Very fast and afforable !
Called and discussed camera repair of Iphone12. Was quoted repair and or replacement cost over phone, arrive 2 weeks later to drop off phone and was told they couldn't repair cameras on iPhone after X model and the phone was un-repairable, should probably just throw it away. They wouldn’t even take a look at it. Saved me some time I guess.
Fixed my phone screen protector within 5 mins! Super helpful
Fast and affordable
They are good people and they are fast
Fixed my phone in no time and very friendly customer service will be shopping with these guys again
Thank you for great sevices and making sure your customer is satisfied.
Extremely nice people and fast amazing service!! Fixed my son’s crushed iPhone and made it look brand new!
Great customer service. Great prices!
Best price in town! Don’t calll around ( I flake do 5 and they beat all it here is. By about 25 bucks. Serv if e. Was. GRE at and quick. Super nice.
The only place I go, very knowledgeable and reasonable on prices !
Man aldo fixed my phone and he just had three wisdom teeth removed phone works great. Thanks Aldo you a G
Good job
I’ve been to Waco IPhone Repair multiple times and they’ve taken great care of me! Just visited again on 10-22-24 and Aldo took great care of me!
At Waco Phone Plus I received excellent customer service. The staff was very knowledgeable, friendly, and extremely efficient. As long as I have an iPhone it will be my go to place for any repairs.
Great Customer service, great prices, efficient, and great location.
So professional and trustworthy. I took them my 14 pro max that was in horrible shape and they managed to bring it back to life. They can work out a price range if your on a budget. Most definitely recommend them and will be shipping with them more often. Josh and Alisa are so helpful and professional with there job! Come and see them if you have any phone troubles.
They were very helpful with my battery issue of not charging. I was in and out in less than 30 mins. Super nice and I would highly recommend for your iPhone or android phones
Service Was Great And So Fast. Also Very Affordable
Very helpful and great service
Great deals and service!
Very knowledgeable and honest about the repairs
Very good service
Quick, affordable and friendly. I called around all the mobile repair shots in Waco and this business was the only business that was reasonable!
Very kind and helpful. Fixed my screen.
Love this place they are quick and awesome. Fixed my phone within 20 minutes. I recommend them for all your services
Thank u
Love how they make you feel welcomed and they take there time to Explain what the problem is and how they’re gonna fix it before they give you a price and great Customer service definitely will recommend them to friends and family
Aldo took care of me quick service quality work go check them out.
Was having some issues with my computers microphone, a Baylor friend recommended I go here for repairs or diagnosis. I received amazing customer service with a quick fix to my drivers for my MSI gaming/school laptop. Much faster and cheaper than best buy, also a short walk from campus. Highly recommend going here for Baylor students.
Very fast great customer service!
Great service
Aldo fixed my phone quick highly recommend
Came in and asked aldo and jordan to please fiz my phone cause I thought my screen was broken. They were very honest and helpful and replaced ar no charge. I’m grateful for their help. And I will return. Bea
10/10 Aldo was a great help!
Very good Good customer service
Great place, fast!
Number 1 for phone & computer repair. Aldo and the rest of the guys there are great! Great service & great communication with customers.
Aldo was quick and very nice!!!
Walked in and guys have awesome customer service and very helpful. Got what I needed done and quick! Thank you and totally recommend Waco Phones!
I was scrolling on the Marketplace looking for a new iPhone and came across this company. The interaction was so super smooth the phone was a reasonable price and it worked I would definitely recommend this company to more perople
Amazing service! High-quality repairs and very friendly! Highly recommended!
Aldo , Andre & josh was very friendly with great customer service thank you so much
Don't go to them trash very rude
Support small businesses
They were helpful in replacing screen for iPhone SE 2nd generation & great affordable price. Great customer service! A+++
Very pleased with the service. Jordan was very helpful. Thought we would have to leave the phone for a while, but it only took him about an hour! Definitely recommend this business for any device repairs!
Thanks to Jordan, I was able to get my son phone fixed fast and with great customer service. I will definitely recommend Waco phone repair for quick, fast, and reasonable services.
Jordan was awesome!! very help and correct thanks guys!!
On a long haul trip and Waco iPhones just saved my phone and got me back on the road quick. Great service. Thanks very much to this shop.
Very nice, friendly and knowledgeable Gentleman. Was very helpful in fixing my problem. I would recommend coming here for your repairs. Took his time explaining and made sure I was informed in detail
Phone broke on a Saturday morning!!!!!! It was my girlfriend’s phone, the screen lost its touch ability during a morning Tik Tok session, it was catastrophic, she literally almost died!! Waco IPhone did an emergency screen transplant to save the day…great service.
Been waiting for them to open since 10 am today. It’s been almost 20 mins and they still haven’t open.
Andre is awesome! Great customer service and very honest. I will definitely be back! Thanks for the help today Andre!
Get a warranty from your provider it will be cheaper. And 30 days?? You call that a warranty? that's cross you fingers and hope for the best.
Courteous and answered all my questions
Not open when they say they’re open
Got my kids iPad fixed. Twice at least. Came back a third time, I was stressed and definitely had an attitude, they were beyond kind to me. Fixed my issue even though it wasn’t related to what I had paid them for. Stand up company with a great crew. Thank you guys for being professional and kind even when clients aren’t always the same. We will be back and recommend others here for good customer ... More
Got my kids iPad fixed. Twice at least. Came back a third time, I was stressed and definitely had an attitude, they were beyond kind to me. Fixed my issue even though it wasn’t related to what I had paid them for. Stand up company with a great crew. Thank you guys for being professional and kind even when clients aren’t always the same. We will be back and recommend others here for good customer service and satisfaction. Less
Great service and helpful. The guy on the phone helped me troubleshoot my Apple Watch Gen 5. I didn’t even go in. Thank you
Took my iPhone to get the screen replaced. The person helping me was nice and personable. He estimated the phone to take 1.5 hours minutes, and it took an hour. Put on a screen protector for me. No complaints! Great service.
Everything went as good as could be expected. The battery was ordered and came in a week and then the replacement was done in an hour while I waited. Ramon is very good.
Went there because my charging port wasn’t working. Was attended to quickly and the phone was repaired at a very very low price. Will be sure to come back for any future iPhone needs.
Waco iPhone was amazing! They gave us a quick online estimate as well as scheduled an appointment ASAP! Their service was fast and professional! Their fees were less than the "insurance" fee was going to be that i had been paying for through a carrier and I would have to mail it in! Waco iPhone completed the work in an hour! Never using any other service/repair! Thank you!!
Great service and very fast!
I took it on a Monday they told me it will be done by Thursday something went wrong and I couldn't get it to the next Monday I was mad but when I got my phone back it was fixed and I haven't had a problem with it since if I broke one of my phones again I will go back.
Do not go here! I went here to get my iPhone fixed because of issues with the battery and my speaker needed to be cleaned. When I get home the speaker still does not work and there’s now a new issue! My camera is blurry and not due to it being dirty . It was not like this before I went in. There’s also a glare streak that was not there before. I will be going in to get my money back . I do not wa... More
Do not go here! I went here to get my iPhone fixed because of issues with the battery and my speaker needed to be cleaned. When I get home the speaker still does not work and there’s now a new issue! My camera is blurry and not due to it being dirty . It was not like this before I went in. There’s also a glare streak that was not there before. I will be going in to get my money back . I do not want them touching my phone at all. The only issue that was fixed is the battery Less
I got a quote on the website and over the phone of like $90 to $100 but when I took it in to get fixed the dude in there said it would be like $130. I was like ok whatever and let them fix it. When I went to pick it up a different guy was there and he rang me up and gave the original price. I don’t know why the other guy felt like he could try and scam me.
Hi! Baylor student here- I got my phone fixed because of a huge screen crack from dropping it. I called and their prices were better than apples, so I brought my phone in. They fixed my screen, and all was good!! A few days later, there were stripes on my internal screen & I hadn’t dropped my phone or anything. I told them this, and they said they could only fix it if I paid another $125. Careful... More
Hi! Baylor student here- I got my phone fixed because of a huge screen crack from dropping it. I called and their prices were better than apples, so I brought my phone in. They fixed my screen, and all was good!! A few days later, there were stripes on my internal screen & I hadn’t dropped my phone or anything. I told them this, and they said they could only fix it if I paid another $125. Careful, not worth your money! ( I was within my 30 day warranty too.) Would recommend going somewhere that will do the job correctly so your phone screen lasts and you don’t end up paying double :) Less
Needed to get my nieces mac book air screen fixed and they were really helpful and explained everything. I even got the laptop done ahead of schedule. Great job guys thank you so much.
Brought in my badly damaged samsung a52, there was a minor mix up on parts but it was well handled and resolved very quickly and my phone is now like new again! Ill reccomend these folks every time and will take any of my broken gadgets to them for quick fixing.
El chico es el más atento y habla Español
They didn’t have the part and they seemed like they didn’t know what they were doing
Awesome service and 1000% best prices in Waco!!!
I went in because I dropped my phone and got a dent that made opening my sim slot impossible. It was a quick fix for them, and they fixed it for free!
Fast service
I got water in my front camera and they took it apart and helped dry out the phone, completely free of charge. Took about 10 minutes and saved me from having to get expensive repairs from Apple. 10/10 service
Guys were knowledgeable, helpful and had my son's phone working extremely fast! (Learned not to change an iPhone home button with a new one, they are programmed for the specific phone) THANKS YA'LL!! 💯😎
Fast, Affordable. Very Reliable
Repair was excellent but certain things werent explained. Restore policies like i brought a stolen phone to get fixed and steryotype. Wasnt going to include this. But as paying customer spendind money with a small business the least the employee could do was make it make sense. Not leave out like this is my profession. Then y'all disable my phone to charge me. Extra 30 restore it. When i was neve... More
Repair was excellent but certain things werent explained. Restore policies like i brought a stolen phone to get fixed and steryotype. Wasnt going to include this. But as paying customer spendind money with a small business the least the employee could do was make it make sense. Not leave out like this is my profession. Then y'all disable my phone to charge me. Extra 30 restore it. When i was never diasbled i just broke the screen but i asked for a screen replacement not a gimmick for yall to mkae more money. And if you were truly concerned you would have came and at least cleares up things and not send a messanger. So i wont recommend your business. Less
Awful, snobby
They had my phone's issue diagnosed within an hour and fixed that day.
Great place with quick service
10/10
He couldn't fix the problem with my laptop. But he didn't charge anything for his work he tried on it. So if i ever have any more electronic issues will definitely use this place.
Fast service great job
Don't take orders right
I very rarely leave reviews after visiting a place, however, they did such an amazing job on fixing my phone today I can’t help but give 5 starts. It’s like brand new, thank you!
Fixed my phone in 10 minutes
Great service. Great employees
iPhone X had water damage and screen problems and they fixed it for $35
I took an hp laptop here(twice) and they would never call me, literally never called me one time and had my laptop for a total of over six weeks and never fixed it and I don’t think they tried to. The first time they asked me to go buy a laptop from a pawn shop for a motherboard to replace in my laptop without telling me what laptop I needed to buy exactly, instead of just getting it themselsves ... More
I took an hp laptop here(twice) and they would never call me, literally never called me one time and had my laptop for a total of over six weeks and never fixed it and I don’t think they tried to. The first time they asked me to go buy a laptop from a pawn shop for a motherboard to replace in my laptop without telling me what laptop I needed to buy exactly, instead of just getting it themselsves and installing it and then replacing the broken motherboard and charging me for parts and labor like any other business, and I’ll never understand why they never called me and acted so, so, so unprofessional with me every time I was hoping they’d fix it. Idk if they didn’t like me personally or what the issue was, as most of their reviews are good, but then again most people don’t take them laptops either. Idk why they adverstise as a laptop repair service at all, or why they handled me the way they did. I never write reviews like this but it was disgusting and infuriating how poorly they went about not only not following up with me, but never fixed anything and refused to ever take accountability or even just give a sincere apology. The second time they told me they needed a charger to work on it, and they totally could’ve bought a 5/10$ pc charger and just fixed it, but instead never called me and when I finally called they acted like they told me to bring a charger and they never said that. I really hate leaving such a scathing review, but if I could I’d give 0 stars or negative stars. Josh is a great guy, idk what happened here or what was wrong but I’ll be telling everyone I know around baylor and the center area to not come here, especially with a laptop. Maybe they’re better with Mac’s or maybe they just didn’t like me , again idk what the issue was here but really left me feeling angry and now I’ve lost all this time I could’ve used to get it fixed. Go to IPhoneMD or literally anyone else. Less
Great Customer services, everyone is the store is laid back and relatable there’s never really a hostile environment. A great company with great people
Great service and fast!!
These guys are the best! Come check ‘em out!
They fixed my iPhone 6a under less than an hour, and for a reasonable price!! Plus they had great customer service!
Tenían buen servicio
Awesome and Friendly service.
Fixed an iPhone in literally seconds for just $10! Great on the spot quotes and deals! Phones and hardware for sale too! Great friendly customer service.
Very good customer service and got my phone fixed very fast at a reasonable price
Ramon is awesome! Always helps get the job done every time I go in!!
Great student and regular discounts that create an affordable price to go along with the fast service!
This is the best place to go to get ur iPhone repaired
Awesome customer service! If you want someone who is going to help, Ramon is the man to help you out! Answers all your questions and genuinely cares about you.
Just got my Teenage daughter Iphone fixed; front camera, screen, home button all in less than an hour and at a great price!!! THANKS WACOIPHONES your the BEST
Great and quick customer service, very knowledgeable in thier craft. Will be recommending to friends and family. Came in for screen repair and they fixed in matter of minutes with reasonable price.
They were quick to fix my phone and reasonably priced. A good place to go since there is no apple store in Waco. My phone was already out of warranty so that was not an issue.
Great and Friendly service! Quick and easy, 10/10 would recommend XD
Was way cheaper than I was prepaired to hear! They have been super nice, and fast every time I have come in.
I have used their services twice now and each time they have been friendly, super helpful, and fast! I highly recommend using them for fixing up your devices. :)
Got my phone fixed quickly. Nice and professional throughout the entire process, I recommend them wholeheartedly.
Quick turnaround, friendly help, and simple explanations. Would come back again.
Good customer service,give you options for a reasonable price....thank you guys!
These guys are the best. I always get fast friendly service.
I’ve been here a couple of times and they’ve always done a great job on fixing my iPhone problems
Good customer service and they get you out fast
Really great/fast service
These guys have always fixed my devices super fast- and are always friendly. I’ve called around the area and they are the most affordable too! Look no more!
Quality service, phone was fixed in no time!
Really good people great to deal with
Was fast and got me out with no problem
They know their stuff! Helped me recover some vital info from my device. Highly recommended!!
Service was greatly appreciated will come back soon!!
I brought in a messed up phone and I left with my phone looking brand new! I had issues with water damage, adhesive issues and a crack screen. I'm very appreciative of their hard work! And it's pretty affordable for iPhone repair
Fast service, good price. This is the place to get your iphone battery replaced.
Personable customer service + the best prices in town= a definite recommendation to anyone needing phone repair!!
Fast, friendly, and personable! Highly recommend :)
They are the best in town, hands down!!!
Very fast!
Repair prices are very reasonable and fix the repairs in a little amount of time. I gone here multiple times and outcomes are amazing.
Cracked my iPhone screen, came in and they fixed it in under 20 minutes! Great service, great prices compared to other Waco places, and easy access especially from Baylor!!
Good price!!!! Fast service!!
Good prices fast service great staff highly recommended
Best place in Waco! Screens fixed for years
Waco Custom Iphones and Josh Garvin have always been my go-to phone replacement company!! I've been going to him since 2009. He's been around longer than any other replacement companies in Waco. He's always extremely reasonably priced and gets the job done ASAP because he's so efficient. There's no one else I would trust with fixing my phones. Now after 9 years and no telling how many cracked sc... More
Waco Custom Iphones and Josh Garvin have always been my go-to phone replacement company!! I've been going to him since 2009. He's been around longer than any other replacement companies in Waco. He's always extremely reasonably priced and gets the job done ASAP because he's so efficient. There's no one else I would trust with fixing my phones. Now after 9 years and no telling how many cracked screens later, they're still going strong. I would HIGHLY recommend them to anyone!! Less
Awesome place. Fixed my MacBook in a day! 5/5
Wonderful
I’ve had to visit the Waco iPhone repair twice due to a cracked screen and every time i get really good service, and the pricing is amazing!!!
Great experience. Very helpful and great customer service
Great customer service! I would come back again
I loved this place! I took my phone in to get it fixed and I was in and out in less than an hour! Definitely going back if needed again!
Fast great service. 30 min or less! Amazing!
Courteous, knowledgeable service.
Very quick and convenient. The people who work here are very helpful.
Quick service, great friendly staff, great price.
They have very friendly staff here with good customer service. They replaced the screen on my Motorola but not without leaving some permenant scars on the case and glue seeping out of the edges of the screen. The speaker is also injured. I paid to have my screen done because I was worried about doing it myself. In retrospect I could have done just as good or better on my own. Even though they ar... More
They have very friendly staff here with good customer service. They replaced the screen on my Motorola but not without leaving some permenant scars on the case and glue seeping out of the edges of the screen. The speaker is also injured. I paid to have my screen done because I was worried about doing it myself. In retrospect I could have done just as good or better on my own. Even though they are very friendly I would not recommend the service. Less
Outstanding job on fixing my broken iPhone screen. They had it fixed and up and running with in an hour. If I have any other problems I'll definitely be coming back here.
Terry really knows what's he's doing, the prices are reasonable, but best of all he runs a very honest business. I saw him give honest answers that helped the customer above making himself more money
I took my iPhone 6s to get the screen repaired twice. This phenomenon called "ghost tapping" on the iPhone reoccurred every time they installed a new display and digitizer. Unfortunately the warranty has expired, leaving me with a dysfunctional iPhone.
Great Customer service and very easy to contact. Got a diagnostic on a computer issue to me quickly and effectively, which was greatly appreciated.
Very fast service. Really good prices. Highly recommend.
Excellent repair shop of iPhones, samsung, computers, laptops and more. My perfect iPhone Doctor of Waco.
Great service, friendly staff, and excellent warranty
Super friendly. The top part of my screen had popped out and they fixed it quick and easy. This is the place to go if you need a repair.
The people are nice. I did not have to wait. They worked extremely fast, and I left a satisfied customer.
The people were really nice. Would've given them 5 stars if it weren't for them going over half an hour the time limit I was told it was going to take to replace my cracked screen. Other than that my phone looks and works great and I would definitely come back to this place for a replacement if I am to ever need one again in the future.
They repaired my Galaxy s6 fast and it works perfectly. The only thing that bothered me was that they didn't use parts from Samsung. My phone no longer says Samsung in front where it is supposed to.
These people are awesome! They were able to repair my laptop and iphone quickly for a reasonable price. They also took the time to explain the issues and taught me how to prevent problems in the future. I would recommend them to anyone in need of their services.
Great Service, Great Prices. Just Got my phone fixed today. Dropped it off this morning and picked it up at lunch time. Just like new!! Thanks!
WOW! These guys are amazing! Dropped phone in water and Josh went above and beyond to get it working again. Professional, wonderful people to work with and great results! Highly recommend.
Waco Custom IPhones is the only place I trust to fix my phone. I have cracked my screen several times and Waco custom iPhones quickly and efficiently fixes my phone for me. Josh and his team are friendly and will fix any phone problem you might have!
phone froze up they fixed within 5 min. they were so helpful and nice ...
I went to the Valley Mills location, right near the LakeAir & ValleyMills intersection, across from Wendy's fastfood. I had a badly cracked screen on my iPhone. The employee was friendly and helpful He explained all of my options to me. They promised service in about 1 hour and followed through on that promise. I am planning to bring my other devices in for repair there as well.
Seriously some of the best service I've had. They fixed my camera for free when the issue ended up being very minor. Would definitely recommend!
People in this shop are so so nice!! My iPhone 4's screen turns black and could not work, they repaired it for me in just few minutes. Really nice people I met during my 20's birthday!
They "fixed" my Nexus 5 screen but the front facing camera stopped working. I've been there 4 times trying to get this resolved and each time they tell me to come back later. Then I found out that the screen they put on has a dead pixel. Beyond frustrated at this point. OK customer service but a terrible place to get your phone fixed. I would not recommend.
Hello All It truly is a pleasure to promote Waco Custom Iphones!!!! Josh and the entire staff have been professional, accommodating and very helpful. Prior to being able to publish this review they honored the discount on phone accessories just in good faith. They stand behind their work and provide a service that is based on integrity and great character!!! Thanks Waco Custom iPhones for ... More
Hello All It truly is a pleasure to promote Waco Custom Iphones!!!! Josh and the entire staff have been professional, accommodating and very helpful. Prior to being able to publish this review they honored the discount on phone accessories just in good faith. They stand behind their work and provide a service that is based on integrity and great character!!! Thanks Waco Custom iPhones for making my day better. James Prince Less
I've been to Waco Custom iPhones twice, so far, and they've always gone above and beyond to help and get the job done. Lowest price in Waco and from what I can tell, the best service.
Something freaky happened to my Galaxy SIII screen but they worked on it until they figured it out ! thank you !!!!
I have been to Waco Custom iPhones multiple times for cracked screens and water damage. Every time I have been there the service was excellent and they always have much cheaper repair prices than the phone service companies as well as fast quick service. Will definitely be recommending to friends!!!!!!!!
Great experience first time. Headed back again.
Great job. Never had to have my iPhone fixed and the first time I did, I brought it here and it's great. Definitely recommend anybody who needs their phone fixed, to go to Waco Custom iPhones. Love it.