2024-11-16T17:45:03.000Z

Our new puppy ripped the net shortly after we bought the ProTuff Skimmer Net. Replacement was easy!

2024-05-23T09:40:44.000Z

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2023-11-24T01:11:58.000Z

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2023-08-31T23:10:47.000Z

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2023-06-08T14:21:36.000Z

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2022-07-25T14:59:19.000Z

Great products and this company stands behind their quality products with the warranty. Just great and highly recommend. Thank you.

2022-05-01T14:44:00.000Z

ProTuff has been a great company to buy from. I found them on Amazon when looking for a pool brush, which they don't offer, yet anyways, and wound up purchasing their largest pool rake/net, 16ft pole, and most recently the pole hangers they offer. I've needed to contact their customer service a couple times now, once needing a net replaced under warranty and now my pole. The net was worn out by my kids using it and dragging it along the bottom of the pool and the pole was damaged and made unusable by my kids being rough with it trying to get it to collapse back to a shorter size and bending it. With a couple emails everything was replaced within 7 business days hassle-free and no runaround or jumping through hoops. I 100% agree that ProTuff is a quality company, the hassle-free lifetime warranty is exactly as they say it is, and I would absolutely recommend making the investment of buying their products if you have or work on any sizeable swimming pool.

2021-12-07T04:39:58.000Z

I purchased the 23.5" pool rake/net and it works great. I use it often and was suprised when the aluminum frame cracked so I decided to check the Lifetime Guarantee offered. I was skeptical ProTuff made it so easy but they did, and they make a great product and are confident enough in it to offer a no questions guarantee. ProTuff is the real deal. I would have bought another one even without the free replacement, that's how good this net is.

2021-05-11T15:26:26.120Z

I have just one wish in life… that all companies would act and give the type of customer service that these guys do. I mean we all have been there before. You were promised a warranty and told “no problem” but then when it comes time to use that coverage they then have all kinds of stipulations on why your warrantied product isn’t covered. “You didn’t file your registration on a Tuesday” “you sent us a .bmp instead of a .jpg” “your first name begins with an S so we can’t cover you” I’ve fought with countless companies and forced them to read their warranty policy to me and still not cover it. Not these guys. They 100% stand behind their products, with no questions asked. I purchased the pole and net for my new pool build. Well needless to say the pool builders ruined my net with what I’m guessing was a cigarette burn and I don’t even know what they did to the pole. I was ready for a fight with ProTuff, assuming I was gonna need to take the blame myself or try to convince them that my newly purchased items were already failing (as no part of their fault) but negligent pool builders. Nope. They didn’t even care. Sent me all new stuff without even as much as a question. No pictures, no begging, no pleading, no arguments. They just did what they promised from the start. I also want to talk briefly about the quality of product. I’ve owned pools my entire life and have bought probably hundreds of nets and poles in my life. These are by far the top of the line in quality and functionality. I was a bit skeptical at first with the higher then standard prices but the quality of these products are well worth the price even if they didn’t warranty them. They have a customer for life now with me. Whatever they make I’ll be sure to buy it because I know it’s going to be the top of the line with outstanding service behind it. ProTuff, keep doing what you are doing and you will continue to make the masses happy.

2021-03-13T23:06:42.000Z

I highly recommend this pool leaf rake. It has a lifetime warranty. I asked to have mine replaced recently. Not a problem. American made and a very customer Centric organization. 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸

2020-08-26T20:25:01.000Z

This ProTuff 17.5" Heavy Duty Fine Mesh Silt & Sand Pool Net with Unlimited Free Replacement Guarantee is absolutely the BEST pool net out there. I had looked at many others and even ordered, and returned, others that did not even come close to the quality of this one. This pool net is more expensive than the others however it is certainly worth it to not have the frustration of other subpar pool nets. This one captures all of the fine bugs and debris so your pool will be crystal clean. I only wish they had a wider one, 30 inches wide would be great, so I wouldn't need to make so many passes in the pool. I'll even beta test it for the company!!!

2020-08-26T20:23:13.288Z

This ProTuff 17.5" Heavy Duty Fine Mesh Silt & Sand Pool Net with Unlimited Free Replacement Guarantee is absolutely the BEST pool net out there. I had looked at many others and even ordered, and returned, others that did not even come close to the quality of this one. This pool net is more expensive than the others however it is certainly worth it to not have the frustration of other subpar pool nets. This one captures all of the fine bugs and debris so your pool will be crystal clean. I only wish they had a wider one, 30 inches wide would be great, so I wouldn't need to make so many passes in the pool. I'll even beta test it for the company!!!

2020-06-28T18:55:16.060Z

2020-06-28T16:40:44.655Z

This company has the BEST CUSTOMER SERVICE I had a previous version of this pool net and it was starting to break down from frequent use. I went to amazon to order a replacement and the company link to order the replacement was quick and easy. They will even expedite shipping for free. Seriously, great product and exceptional customer service!

2020-06-28T15:28:17.888Z

Great Leaf Rake! Goes through the water w/ ease and picks up really fine particles. It scoops up debris on the bottom of pool as well not like my old one.

2020-06-26T16:54:46.992Z

2020-06-26T16:34:55.038Z

2020-06-26T16:01:38.248Z

Excellent product. It works as advertised.

2020-06-12T13:45:20.000Z

I initially gave a bad review due to the response of how to submit a warranty claim. You do this via messenger with automatic responses. It claimed I would get my replacement in 3 business days. The company has contacted me and made things right. I did receive the net today (6 business days).

2019-09-05T11:51:20.424Z

I have bought the pool cleaning nets and they are by far the best I've used. They have a lifetime warranty, and the quality is great. I don't think that I will need o use the warranty, but it is nice to know I'll never have to buy another. I've paid much more over the years for cheaper products, so this is a great buy. I'd be willing to buy any new pool product they sell and have ordered the pool pole.