We had the greatest experience choosing a local company for our 6 month storage needs. There are lots of big companies out there, and I decided to try...
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We had the greatest experience choosing a local company for our 6 month storage needs. There are lots of big companies out there, and I decided to try the small one. The personal customer service provided by Zach made the experience incredible. From the first contact, he was quick to explain the process in the easiest way for me, gave me an affordable price, and followed through on all promises. Each time my pod was moved between the two homes, he reached out to check that everything went well. He even offered to video call with me to teach me how to open my pod. Our pod was delivered absolutely spotless, and we had it all summer, and most of the autumn, nothing ever got into it, all contents of the pod stayed absolutely perfect! All the billing was straightforward and easy to anticipate from start to finish. Thank you so much for an excellent experience, couldn’t have been better!
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5
Nov 14, 2024
Zach’s got a great team. Units made my move seamless. The containers are in great shape and provided a nice place to store my things between a move.
5
Sep 10, 2024
UNITS provided a simple, professional & affordable solution to my On-Site Storage needs. I’d recommend them to everyone & I’ll use them again next tim...
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UNITS provided a simple, professional & affordable solution to my On-Site Storage needs. I’d recommend them to everyone & I’ll use them again next time I have a similar need.
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5
Aug 01, 2024
We used the UNITS pod (Bristol, PA) to storage all our furniture during a major house renovation. The items were stored for 8 months through winter, s...
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We used the UNITS pod (Bristol, PA) to storage all our furniture during a major house renovation. The items were stored for 8 months through winter, spring and summer. Everything came out of the pod in the same condition as it was put it. I highly recommend.
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5
Jun 27, 2024
I needed to get a Unit to empty my garage to put new doors on. I had the Unit for 3 weeks and it was a life saver. Zach was great, the driver put the ...
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I needed to get a Unit to empty my garage to put new doors on. I had the Unit for 3 weeks and it was a life saver. Zach was great, the driver put the Unit exactly as instructed over the phone and the price was pretty cheap. Thanks for everything Zach.
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5
Jun 26, 2024
My experience with UNITS!
Amazing communication!!!
Great pricing!
Awesome customer service!
Zach and Mike were awesome!
So hard to find amazing custom...
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My experience with UNITS!
Amazing communication!!!
Great pricing!
Awesome customer service!
Zach and Mike were awesome!
So hard to find amazing customer service and communication these days! I had my unit for over a year and they always responded same day and if they were not available immediately then they would communicate when they were available next and would reach out immediately! They were friendly and always went above and beyond to make sure I was happy! Their pricing and options were well great compared to competitors (P*DS, U*AUL, P*CKR*T) honestly even if it was higher I would pay for the customer service! If I move again I will be using them in the future!
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5
Jun 25, 2024
We used this company to move from Pennsylvania to New Jersey. Zach and his team were awesome. Pick up and delivery went as planned. I even had to sc...
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We used this company to move from Pennsylvania to New Jersey. Zach and his team were awesome. Pick up and delivery went as planned. I even had to schedule a certain time for it to be picked up and Zach was very accommodating. I would definitely recommend this company. The pod itself was very clean and held more than I expected Again, great job
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5
Jun 14, 2024
Great service. Prompt, respectful, and gentle with the moves. Price was great too. Highly recommend!!
5
Jun 06, 2024
Moving can be a frustrating and daunting process. Thankfully, Zachary and the team at Units make the process worry free.
Zachary answered all my ques...
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Moving can be a frustrating and daunting process. Thankfully, Zachary and the team at Units make the process worry free.
Zachary answered all my questions and provided me with an unbeatable price. Trust me, they are cheaper than the competition for the long haul.
I liked that I paid all moving fee's upfront and only paid for the monthly rental.
By the time I hung up the phone with Zach, the UNIT was sitting in my back Alley, as if David Blaine or David Copperfield used magic.
The beautiful thing about Units, is that the POD can be placed anywhere a car can fit. This saved me from paying my townships stupid POD permit.
I had my Unit for 8 months and thank God I did. After multiple offers on homes, and dealing with unreasonable realtors, I finally found my castle.
It saved me time and kept me relaxed while cleaning out the house in preparation for my move. One less headache you will need to worry about.
From delivery to pick up, their service was exceptional. If your not utilizing UNITS Moving and Storage, your wasting your time.
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5
Jun 04, 2024
If you like to support local business that provides responsive service & great care, I highly recommend Zach & his team!
5
May 19, 2024
“Their customer service is second to none.”
Excellent company to work with. Zach and his team are very professional, and walk you through the entire p...
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“Their customer service is second to none.”
Excellent company to work with. Zach and his team are very professional, and walk you through the entire process.
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5
May 03, 2024
Using the UNITS storage was awesome. I needed to store my overflow after moving. Zach and his team made every step from setting up,dropping off and sc...
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Using the UNITS storage was awesome. I needed to store my overflow after moving. Zach and his team made every step from setting up,dropping off and scheduling pick up a easy experience. The customer service is the best and I definitely recommend this company to anyone who needs storage space at their location.
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5
Mar 29, 2024
Highly recommend Pods Units! Their convenient delivery, flexible sizing options, and excellent customer service (especially Zack) made my storage expe...
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Highly recommend Pods Units! Their convenient delivery, flexible sizing options, and excellent customer service (especially Zack) made my storage experience effortless. Five stars all around!
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5
Mar 04, 2024
Moving, especially unexpectedly, can be daunting, stressful, difficult, and overwhelming. I have an “extremely” extended stay with storing my 3 story ...
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Moving, especially unexpectedly, can be daunting, stressful, difficult, and overwhelming. I have an “extremely” extended stay with storing my 3 story household items with Zach and his team. When I tell you that over 24 months later and my stuff looks just as it did when it was packed! Everything was in tip top shape and undamaged! Requesting access to the unit and the delivery and pick up of the pod was easy. I would HIGHLY recommend using UNITS if you are in the area. I moved from outside of Philly to Central Jersey with absolutely NO headache! The storage process was the smoothest part of my initial and final move!
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5
Feb 13, 2024
Zach was so helpful and accommodating. He truly goes above and beyond for every customer. Cannot say snowing good things!!! The units are gorgeous and...
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Zach was so helpful and accommodating. He truly goes above and beyond for every customer. Cannot say snowing good things!!! The units are gorgeous and the prices are great. Way better than pods!
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5
Jan 22, 2024
Class A++ operation! Professional staff and delivery driver's. Clean units. Highly recommended.
5
Jan 09, 2024
Not only is this company more affordable than most of their competitors, the customer service is great! Even the drivers who pick up and deliver the ...
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Not only is this company more affordable than most of their competitors, the customer service is great! Even the drivers who pick up and deliver the units are helpful and friendly. I highly recommend this company. Professional, courteous and cost effective…..what more can you ask for?
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Jan 07, 2024
Fantastic service, price and container. I would recommend them highly! Best value around!
5
Dec 21, 2023
Zach was awesome. Super friendly and very responsive. They made everything so easy; I'd definitely recommend them over any other moving unit/pod optio...
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Zach was awesome. Super friendly and very responsive. They made everything so easy; I'd definitely recommend them over any other moving unit/pod option.
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5
Dec 13, 2023
I had a very positive experience with units storage from my first phone call with Zack who made my experience one that I will never forget. The level ...
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I had a very positive experience with units storage from my first phone call with Zack who made my experience one that I will never forget. The level of customer service he showed me was nothing short of awesome. I would highly recommend someone use units when looking for their next storage trailer.
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5
Dec 07, 2023
Needed temporary storage for 1 month. The container arrived clean and quickly, likewise was removed with minimal effort. In my opinion no need to buy ...
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Needed temporary storage for 1 month. The container arrived clean and quickly, likewise was removed with minimal effort. In my opinion no need to buy insurance offered, box did not leak. Make your own determination based on the value of what you are storing. Good to support local independent business.
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5
Nov 13, 2023
I was grateful for the reasonable price, but even more grateful for the above-and-beyond customer service and personal support. I will absolutely be u...
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I was grateful for the reasonable price, but even more grateful for the above-and-beyond customer service and personal support. I will absolutely be using their service again and highly recommend them!
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5
Nov 10, 2023
Zach, is literally the most empathetic, kind, organized, knowledgeable, and understanding & thorough boss in this industry and just overall a good hum...
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Zach, is literally the most empathetic, kind, organized, knowledgeable, and understanding & thorough boss in this industry and just overall a good human( which is rare in this world.) my husband, daughter, & I (including 3 dogs) were left in complete mayhem and disarray after coming home from being away and finding out our rental home water heater burst and flooded our entire basement which included our daughters room, a living area, and laundry area. It was all a nightmare including my landlords doing their job with njm insurance . On top of that I am terminally and sick and receive at home care 3 times a week doing treatments. Anyway from the moment we first spoke and I explained all of this to him frantically and overwhelmed Zach didn’t dismiss me but rather made himself available to us to get everything done for us asap despite still waiting on the insurance company to pay for the pods etc. because we would have to come out of pocket ourselves until later and we are already tight for money with everything as it is and all of the disaster. Zach showed up asap , waited patiently for the insurance company to pay him , who took longer than they said or should have etc. and worked with us. He explained everything smoothly and thoroughly and answered all questions and when his employee delivered the pod with directions we gave Zach. His employee did it easily and smoothly and was the happiest man ever and friendly too. They’ve made this entire nightmare the easiest thing and we have now had his pod for almost 2 months. I am beyond grateful to God for leading us to this company at this exact time. I don’t believe it was a coincidence! I would recommend this company with every fiber of my being ! Also the prices are reasonable and keep your belonging safe and undamaged and they aren’t a sore on the eye. Thanks guys!!!
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5
Nov 08, 2023
I utilized 'UNITS Moving and Portable Storage of Bucks and Mercer County'. 'Zach' was so much more than helpful and accommodated me immensely towards ...
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I utilized 'UNITS Moving and Portable Storage of Bucks and Mercer County'. 'Zach' was so much more than helpful and accommodated me immensely towards my unique needs to store furniture and other household items on my premises. He gave me multiple options of which I would have normally not been made aware of, were it not for his expertise in the industry. He was especially gracious, compassionate and patient enough with me to allow the necessary time needed (by me) to 'shop around' with a competitor, not only for price but to research the unique utility requirements that I presented to him. Eventually, I 'came to my senses', realizing that he was not only giving me the most value for my dollar and distinct needs, but I was also made aware that there were no additional 'hidden costs' tacked onto the final invoice, as other vendors only presented in 'the fine print'.
The 'UNIT' was delivered on site, on the agreed upon designated date and in a timely manner to the point where 'Zach' gave me a courtesy confirmation text, less than 10 minutes prior to its delivery. 'George' the driver/expediter went about his business in a diligent and skillful manner, all the while, maintaining a professional decorum. He was able to precisely place the 'UNIT' onto my driveway, as per my request. He even placed the appropriate required leveling spacers, which not only protected my driveway but allowed for ease in placing my items within the 'UNIT'. Even throughout my moving 'adventure', 'Zach' contacted me, inquiring on my behalf, the progress I was achieving and if I required any additional advice or assistance. Being that I never encountered this facet of relocating my possessions in such a manner, 'Zach's' inquiries and support were most gratifying and applauded by me. If the need should ever arise where I would require temporary storage, as in my case or if I ever had the need to ship my possessions to another site location, I would not hesitate to recommend or utilize 'UNITS' services once again. All the best to your next moving/storage venture!
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5
Oct 31, 2023
Delivered and picked up a promised.
5
Oct 10, 2023
Incredible service from Zach and his crew! We had one of their units on site for about a year. Delivery, pickup, billing, everything was easy and pr...
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Incredible service from Zach and his crew! We had one of their units on site for about a year. Delivery, pickup, billing, everything was easy and professional. Recommend strongly!!
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5
May 16, 2023
Highly recommend, good people, good company and caring owner
5
Apr 25, 2023
It was a pleasure dealing with this company, especially Zach. Prompt and courteous service. I would highly recommend Units for your storage needs.
5
Apr 23, 2023
I cannot recommend Zach and Units enough. During a trying time, Zach made securing a storage unit seamless. He was responsive, professional and worked...
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I cannot recommend Zach and Units enough. During a trying time, Zach made securing a storage unit seamless. He was responsive, professional and worked with our needs. The price was a great value, much less that the competitors, but more importantly, he was able to deliver the unit within hours which was extremely helpful for our situation. Pick up of the unit was quick and easy as well. Highly recommend Zach and Units Storage.
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5
Mar 30, 2023
I've used POD in the past but Zach at UNITS moving and storage made my life so easy. They took care of us with pick up and storage (a safe and dry sp...
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I've used POD in the past but Zach at UNITS moving and storage made my life so easy. They took care of us with pick up and storage (a safe and dry space) which we used for a yr and a half. Zach was always punctual, friendly and professional. I highly recommend UNITS!!!
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5
Feb 27, 2023
Excellent professional service. We'd use them again and recommend them.
5
Dec 26, 2022
This by far was the best service I’ve ever had. If your looking for a move that’s stress free & storage you can depend on to treat your belongings as ...
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This by far was the best service I’ve ever had. If your looking for a move that’s stress free & storage you can depend on to treat your belongings as if they were theirs UNITS IS EXACTLY WHAT YOU NEED!
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5
Dec 12, 2022
They were very friendly to work with. The delivery and pickup of the unit was handled with great care and professionally. They were quick to schedule ...
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They were very friendly to work with. The delivery and pickup of the unit was handled with great care and professionally. They were quick to schedule as well. The unit itself was in great condition and kept our possessions secure and dry through our long move time.
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5
Nov 21, 2022
5
Oct 13, 2022
Five stars isn’t enough. I contacted Units when I was moving but didn’t currently have a new house yet. I got the phone # from a family member who saw...
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Five stars isn’t enough. I contacted Units when I was moving but didn’t currently have a new house yet. I got the phone # from a family member who saw one on the street. I needed to pack it and store it. When I called I dealt with Zack. He was amazing he was so upbeat and friendly. In the midst of all this I had a death in my immediate family ( the same person who told me about UNITS)and I called countless times to change pick up day and time and to ask more questions. He had the patience of a saint. Then to top it all off the credit card I had put on file with them for my storage fees was lost in the move (probably in the unit… Lol) and again I called Zach and he was more than helpful. He was truly amazing, he responded to every call and text message. When I finally bought a house I called to set it up and it was delivered and I am currently waiting for it to be picked up tomorrow morning now that it’s empty. Zach and the UNIT company made my whole move painless in a time when my whole life was in upheaval . I am thankful for them and grateful. And again five stars is not enough. I would recommend them time and time again. Thank you Zach!
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5
Oct 12, 2022
I forgot to leave a review, we used units a year old, you know during the crazy house market time. Zack was able to get us a unit in no time and it wa...
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I forgot to leave a review, we used units a year old, you know during the crazy house market time. Zack was able to get us a unit in no time and it was a brand new one.
And super responsive in picking up the unit too. We refer all of our friends to use this company.
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5
Oct 09, 2022
Found these guys on a goodie search and they were very helpful in finding what i needed for my business remodel. They were on time and professional. C...
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Found these guys on a goodie search and they were very helpful in finding what i needed for my business remodel. They were on time and professional. Communication was always made when I had a question or needed help. Highly recommend these guys.
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5
Sep 06, 2022
We had a seamless experience from the point of order to the point of pickup. The unit was in good condition (very clean) and I felt comfortable movin...
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We had a seamless experience from the point of order to the point of pickup. The unit was in good condition (very clean) and I felt comfortable moving our things in during our renovation. Good communication.
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5
Sep 01, 2022
My husband and I had such a great experience with the company. The staff and owner were very helpful and answered all our questions. They are very p...
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My husband and I had such a great experience with the company. The staff and owner were very helpful and answered all our questions. They are very professional and prompt when returning our phone calls. Moving can be very stressful and having Zach explain the process helped to ease our minds. We highly recommend them.
Sherry & Dale M
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5
Aug 18, 2022
5
Aug 06, 2022
👍
5
Jul 26, 2022
Great service. Very responsive and very helpful. Very easy to work with. They did as they promised!
5
Jul 20, 2022
How should I start this review…. 5 starts isn’t enough! Couldn’t be more pleased with this company and Zach. There wasn’t one time I was left in the ...
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How should I start this review…. 5 starts isn’t enough! Couldn’t be more pleased with this company and Zach. There wasn’t one time I was left in the dark with anything. Communication was flawless, container was super clean and spacious, the driver was on time with everything Zach told me on the phone and the price was so very reasonable! I would absolutely use this company again in the future without even searching around for better price! Thanks to zach and units team I’m so satisfied with choosing this company!
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5
Jul 07, 2022
They made my storage need experience priceless. I will use Units Moving Portables again when needed.
5
Jun 09, 2022
I enjoyed dealing with Zack directly, he was accommodating and responsive to all my calls and questions. Robot delivery was without any issues and the...
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I enjoyed dealing with Zack directly, he was accommodating and responsive to all my calls and questions. Robot delivery was without any issues and the container was clean. Had no problem placing it where I needed it to be placed..
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5
May 23, 2022
Units storage was really great. I got quotes from all of the larger nationwide companies and units came in at a good price and I felt good about going...
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Units storage was really great. I got quotes from all of the larger nationwide companies and units came in at a good price and I felt good about going local. Zach was so easy to work with and made the process so simple. Everything went smoothly and as expected. Would definitely use them again.
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5
May 13, 2022
Units was above and beyond helpful with moving dates/times around with no issues and worries on my end. Much easier to deal with the. The “big box” na...
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Units was above and beyond helpful with moving dates/times around with no issues and worries on my end. Much easier to deal with the. The “big box” name you see and MUCH easier to get in contact with. Good prices. Straight forward and great people. Will For sure use them/recommend them to friends/family.
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5
Apr 20, 2022
Great customer service! Overall we are very happy with their services.
5
Apr 19, 2022
These folks understand the importance of superior customer service - second to none! The rep I worked with (Zack) was pleasant, responsive, accommoda...
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These folks understand the importance of superior customer service - second to none! The rep I worked with (Zack) was pleasant, responsive, accommodating and took the time to listen. Highly, highly recommend this company for your storage needs.
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5
Mar 07, 2022
Could not have been a more positive experience. Dealing with Zack was so easy. Everything he promised was exactly as requested. This is the type of co...
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Could not have been a more positive experience. Dealing with Zack was so easy. Everything he promised was exactly as requested. This is the type of company you WANT to deal with.
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5
Feb 21, 2022
Very caring people and a pleasure to work with.
5
Feb 21, 2022
Beyond helpful and professional. Zack in particular is very responsive and willing to work with you to help in any way. Moving in today's economy is e...
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Beyond helpful and professional. Zack in particular is very responsive and willing to work with you to help in any way. Moving in today's economy is extremely stressful, but leaving your items and transportation with UNITS is one less thing to worry about. A million thank yous!
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5
Feb 17, 2022
5
Feb 16, 2022
Very helpful and reliable.
5
Feb 10, 2022
5
Feb 07, 2022
Friendly, good service, helpful. Very clean!
5
Feb 03, 2022
Zach and team were great! Very responsive and professional. They work closely with you through the whole process and all went extremely smoothly for...
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Zach and team were great! Very responsive and professional. They work closely with you through the whole process and all went extremely smoothly for our portable storage needs through construction of a new restaurant.
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5
Jan 27, 2022
One of the “standard” engineering practices is to go LEAN by eliminating any wasted steps. Why would anyone want to move their stuff to a rented truck...
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One of the “standard” engineering practices is to go LEAN by eliminating any wasted steps. Why would anyone want to move their stuff to a rented truck, then unload to rented/leased public Storage? And that’s not done because when you are ready, you will need to load from Storage to the truck and then unload from trucks to the new house. That step is too painful, time-consuming, and not justify the cost. I went a little overboard by putting all dimensions of my personal belongings WxLxH in AutoCAD and added a QR code to find items when unloading efficiently. I was concerned about how the load would be picked up and dropped off due to transportation, shifting, or forklift tilt angles. They dropped off the empty container for me to load and I was so impressed because they were using a custom AGV (automated guide vehicle). I knew I was in good hands immediately because I also specialize in designing AGV robots to support material handling to avoid damaging products from continuous human interaction. I had 2 UNITS containers stored in their warehouse for over six months, and when I had those containers dropped off at my new house, I did not see any shifting or movements. I am so thankful to find UNITS meets my requirements and is a one-stop-shop.
Zach at UNIT is excellent to work with. I highly recommend using this method IF I have to move again (hopefully not, still painful). One suggestion I have for UNITS is to incorporate supplying totes at request inside the containers on delivery in the future to avoid going out to purchase yourself. Maybe at half cost because it gets returned at the end of the day. Win/Win. Totes are the best way to secure materials and pack space because they can be stacked evenly. It is not heavy when you buy one, but a stack of 5 requires some muscles. And most importantly, I don’t have over 100 totes and lids sitting in my garage.
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5
Jan 27, 2022
5
Jan 25, 2022
UNITS really saved us after a flood. We needed to store everything salvageable while the demo & reno were being done. They were able to get one to us ...
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UNITS really saved us after a flood. We needed to store everything salvageable while the demo & reno were being done. They were able to get one to us right away. The unit was clean & it was convenient to have what we needed on hand rather than make multiple trips to a self storage. Thank you
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5
Jan 20, 2022
We had such a good experience with UNITS. Very fast, courteous, and professional. Always available to help with any needs, very flexible with scheduli...
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We had such a good experience with UNITS. Very fast, courteous, and professional. Always available to help with any needs, very flexible with scheduling. Wonderful customer service. Highly, highly recommend!
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5
Dec 28, 2021
UNITS Moving and Portable Storage made refinishing my hardwood floors over the holidays so much better. Zach was awesome to deal with. Their pricing w...
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UNITS Moving and Portable Storage made refinishing my hardwood floors over the holidays so much better. Zach was awesome to deal with. Their pricing was great and the arrival and departure of the POD was an easy transaction. I would highly recommend them and will definitely use them again for any future moving or storage need.
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5
Dec 15, 2021
Zach and his team were a real pleasure to deal with throughout my experience. Their professionalism and responsiveness, sets them far apart from the c...
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Zach and his team were a real pleasure to deal with throughout my experience. Their professionalism and responsiveness, sets them far apart from the competition. Zach went above and beyond to accommodate us throughout the process, and then by willing to move the UNIT, together with everything in it, to a new location that had not been discussed when initially renting the Unit. All in all I had a top notch experience, and would recommend UNITS Moving and Portable Storage of Bucks and Mercer County to anyone looking for a portable storage unit.
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5
Dec 10, 2021
Zack was awesome to work with for our moving needs. He called me within minutes of receiving my inquiry to answer any questions that I had. I decided ...
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Zack was awesome to work with for our moving needs. He called me within minutes of receiving my inquiry to answer any questions that I had. I decided to use a portable storage container very last minute and he did everything he could to help and had one delivered in days. The other company we looked at couldn't get us one for weeks. He texted to make sure everything was satisfactory during every step of the process. I highly recommend Units moving and portable storage. Thanks Zack!
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5
Dec 09, 2021
We needed a pod during the recent storm Irma...entire basement apartment flooded - crucial that we got salvageable items out of the elements and into ...
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We needed a pod during the recent storm Irma...entire basement apartment flooded - crucial that we got salvageable items out of the elements and into storage so we could dry out and do the repairs. I could not get a response from any of the other Pod companies. Saw Units Moving via web and didn't even look at the reviews as I was desperate. Received a call within 5 minutes from Zach, which surprised me as EVEYONE was looking for a pod after that storm. Secured a pod almost immediately, the pricing was great, and the pod itself was super clean and vented. Zach is ultra-responsive and this company is the real deal! I have already recommended this company to friends that sold their home and need temporary storage. So glad I stumbled upon them as they really helped us out of a very difficult situation!!
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5
Dec 05, 2021
Couldn't ask for better service
5
Dec 01, 2021
Moving induces a lot of stress, at least for me. So many little things add up quickly into a hill of coordination of funds. Spending a couple of hours...
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Moving induces a lot of stress, at least for me. So many little things add up quickly into a hill of coordination of funds. Spending a couple of hours googling storage containers proved to be one of them, until i submitted my information to UNITS, and Zach personally called me and matched my quote for other larger storage companies. Ease of flexibility/date and communication made things so much easier, I'm glad we went with a local firm! Thanks again, Zach and UNITS for all your help!
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5
Nov 29, 2021
5
Nov 23, 2021
As many others have said in their reviews, these guys are on top of things. Their special way of delivering the Unit makes situating this large contai...
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As many others have said in their reviews, these guys are on top of things. Their special way of delivering the Unit makes situating this large container very easy. If you need on-site temporary storage, this is the way to go!
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5
Nov 23, 2021
Zach was amazing! They had someone out with a unit right away! We experienced water damage from Ida and had to get our valuables out of our house A...
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Zach was amazing! They had someone out with a unit right away! We experienced water damage from Ida and had to get our valuables out of our house ASAP for mould remediation. They responded right away with every request. Even helped get me receipts with special information for FEMA and insurance. Thank you so much for your amazing service especially during such a hard time 💕💕💕
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5
Nov 23, 2021
Great all around experience.
Customer service is what sets apart good companies from bad companies. When choosing a "pod" or in this case "unit" comp...
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Great all around experience.
Customer service is what sets apart good companies from bad companies. When choosing a "pod" or in this case "unit" company, I was looking very carefully at reviews. UNITS lives up to their 5 star rating. One of the owners, Zach, was in touch with me throughout the whole process. He was very informative and great at communicating.
Communication was key for my move because I required 3 pods, but only could fit 2 on my property at a time. By communicating with Zach, we were able to work out drop offs and pick ups perfectly.
Moving is stressful. You want to make sure you're dealing with a good company I can honestly say UNITS made our move less stressful. They have the best customer service I've personally seen. And best of all, they're a local business. I 100% would use UNITS again in the future. Having a pod/unit that you can fill slowly, versus moving everything over a few days, takes off stress. I recommend UNITS to anyone in Bucks County area.
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5
Nov 22, 2021
Zac and his team have been great. Would totally recommend them.
5
Nov 15, 2021
Great service ,when I ever had a question or need something done ,very prompt service .
5
Nov 03, 2021
5
Oct 29, 2021
This was a fantastic experience. Zach our sales person was amazing, he kept us apprised of every pick up and delivery of the unit to help us move. He ...
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This was a fantastic experience. Zach our sales person was amazing, he kept us apprised of every pick up and delivery of the unit to help us move. He even worked with us when our dates changed! Great value and great service.
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5
Oct 21, 2021
We had a wonderful experience with UNITS! The customer service was amazing and delivery was done with care. We highly recommend this company!
5
Oct 19, 2021
A+++++ service from everyone at this company. My family home was flooded on a Sunday and this was the ONLY company who answered my call and got a UNI...
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A+++++ service from everyone at this company. My family home was flooded on a Sunday and this was the ONLY company who answered my call and got a UNIT out to our home the same day. Can't say enough how grateful I am that companies with as much professionalism and integrity still exist out there. Highly highly recommended.
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5
Oct 14, 2021
My experience with UNITS was flawless. Zach was super helpful and accommodating. The UNIT was super clean and offered plenty of space. We used the spa...
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My experience with UNITS was flawless. Zach was super helpful and accommodating. The UNIT was super clean and offered plenty of space. We used the space to store a lot of our furniture and other items while listing our house for sale so we could get decluttered pictures and present better during showing. The price was great. We had the UNIT for a couple months and eventually had the UNIT transported to our new residence. Everything stayed in place during the move. Nothing broken. And throughout the process Zach and team were great. I highly recommend UNIT to anyone in need of temporary storage or looking to move things. I attached a photo of the UNIT halfway packed. We were able to pack A LOT into this thing.
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5
Oct 08, 2021
Hiring UNITS was the only part of our move that went smoothly. Zach is an excellent communicator! We honestly could not ask for better service. They w...
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Hiring UNITS was the only part of our move that went smoothly. Zach is an excellent communicator! We honestly could not ask for better service. They worked with us on our dates and times and always let us know what was going on, every step of the way. I will recommend UNITS to everyone looking for moving and storage service and we will most definitely use them again. We wouldn't trust anyone else but them!
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5
Oct 07, 2021
Excellent service from the first online quote!
Zach’s customer service skills are unparalleled- he was courteous, professional, warm and KIND- a rare ...
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Excellent service from the first online quote!
Zach’s customer service skills are unparalleled- he was courteous, professional, warm and KIND- a rare quality these days. He answered all our questions; and made follow up calls and texts as promised throughout the entire rental and delivery process. The unit was SPOTLESS- my son has been a mover for 6 years and said he never saw a unit as pristine as the one delivered. Brilliant A+++- this is a hard working young man with a family who is working hard for success and his company deserves your business- we told all our neighbors already! Grateful we found them.
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5
Oct 06, 2021
Excellent customer service. Zach is very personable and professional with quick response time. Pricing for the unit is competitive and the units are c...
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Excellent customer service. Zach is very personable and professional with quick response time. Pricing for the unit is competitive and the units are clean and superior quality. Hassle free drop off and pick up. I would definitely recommend UNITS storage and use them again.
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5
Sep 26, 2021
What we like most about Units of Bucks. And Mercer Counties is all of the above. From first contact Zach was responsive to all our needs, from tight ...
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What we like most about Units of Bucks. And Mercer Counties is all of the above. From first contact Zach was responsive to all our needs, from tight schedule to allowing us in the pod while he had it in storage.
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5
Sep 20, 2021
These guys are the BEST! Forget the competition. I tried to use the "Big Guys" for my move but I had a few questions. After multiple trips to their...
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These guys are the BEST! Forget the competition. I tried to use the "Big Guys" for my move but I had a few questions. After multiple trips to their website and over an hour on hold, I decided to find a better option.
UNITS was the best. Very responsive, lots of information, and an easy booking process. They delivered two spotless containers to my house right on time. The process was simple and they communicated with me on every step of the way.
Also, the way these are set up, they can fit in much tighter spots than the competition. I have always had trouble getting large items in my small driveway. They drove two containers in with no problems.
Check them out. You won't be disappointed.
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5
Sep 15, 2021
UNITS saved my move. I had a one-month gap between the end of my lease and settlement on my house and only UNITS was able to help. They were very resp...
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UNITS saved my move. I had a one-month gap between the end of my lease and settlement on my house and only UNITS was able to help. They were very responsive through the whole process. I was impressed with the equipment and the unit. Everything was well-designed for ease-of-use.
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5
Sep 15, 2021
I was happy all around with my unit. The quality of the unit was excellent! It was clean, and it was spacious enough for plenty of storage. The price...
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I was happy all around with my unit. The quality of the unit was excellent! It was clean, and it was spacious enough for plenty of storage. The prices were easily the best around, as I called around for many different quotes. Zach was as professional as it gets and courteous throughout the process. I had the UNIT at my house for 5 months and am happy with my decision to choose UNITS. I will be recommending them to anyone looking for storage. Thank you!
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5
Aug 18, 2021
Superior quality service and equipment provided on time for a very reasonable cost.
The Customer Service is Excellent! Zach patiently walked us throug...
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Superior quality service and equipment provided on time for a very reasonable cost.
The Customer Service is Excellent! Zach patiently walked us through the logistics and addressed. all our concerns. Very responsive to follow-up calls with various schedule changes and follow-up questions.
The Equipment is well maintained, very clean and reliable.
The drivers are very good. George consistently arrived on time, was patient and courteous.
I'll use UNITS again and so will my Family and Friends.
Jim Q .
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5
Aug 17, 2021
Nothing short of an awesome experience. Very responsive and accommodating. I highly recommend Zach and his team.
5
Aug 09, 2021
Zach was flexible in coordinating drop/off and pick up. The unit was large and exactly as described. Made things very easy!!!
5
Aug 06, 2021
Extremely easy to work with and very responsive! Delivery and pickup were seamless. Great value!
5
Aug 04, 2021
Punctual, affordable, responsive, clean, perfect experience with UNITS. The owner was texting me updates throughout the process and was able to accomm...
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Punctual, affordable, responsive, clean, perfect experience with UNITS. The owner was texting me updates throughout the process and was able to accommodate the date I needed in an urgent situation.
My experience using this company vs PODS or Zippy Shell or Pack Rats was not even close as they are large national companies who would stick me on a 1800 call center line for any questions.
I will 100% be using UNITS for my next move and will refer them to anyone.
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5
Aug 02, 2021
Moving is stressful enough, and this company was nothing but accommodating and helpful. I would highly recommend them to everyone I know.
5
Jul 28, 2021
I live in Phila pa area and had my basement flooded a couple weeks ago and needed a pod reached out to three companies and Zac got back to me within h...
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I live in Phila pa area and had my basement flooded a couple weeks ago and needed a pod reached out to three companies and Zac got back to me within hours of my search and was able to get me a pod the very next day. The pod was delivered when he told me and his driver was polite and very professional so I want to say thank you Zac for all your great help.
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5
Jul 16, 2021
Used UNITS during a kitchen remodel to store furniture while our new flooring was installed. We used the pod at our residence (no site-to-site or long...
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Used UNITS during a kitchen remodel to store furniture while our new flooring was installed. We used the pod at our residence (no site-to-site or long term storage). Still, we’re a Military family and no strangers when it comes to working with moving companies (14 moves in the last 10 years.) I wish all our experiences with moving companies were as pleasant. The customer service was outstanding and the pod/unit itself was immaculate; I stored two white couches inside! I’d gladly recommend their services to friends/family.
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5
Jun 24, 2021
Zach is an amazing person to work with, his guys who deliver the unit and pick it up are friendly and efficient. I used the storage unit to store my s...
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Zach is an amazing person to work with, his guys who deliver the unit and pick it up are friendly and efficient. I used the storage unit to store my stuff as I had construction done on the house. The unit was right on my property and the size was perfect for how much I needed stored. I am so happy with this company. Highly recommend. Prices were fair and affordable.
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5
Jun 24, 2021
Any type of moving is very stressful and we had to transfer many items from one location to another where it would be stored. Someone suggested I cont...
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Any type of moving is very stressful and we had to transfer many items from one location to another where it would be stored. Someone suggested I contact UNITS. Zach was a G-d send! Speaking to him put me at total ease. I never knew moving could be so simple! George delivered and moved the UNIT perfectly and was so friendly! I felt like I was dealing with family!
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5
Jun 23, 2021
Very friendly. They get you a storage unit fast and the prices are great. Zach is awesome and you can tell they enjoy working with customers. I recomm...
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Very friendly. They get you a storage unit fast and the prices are great. Zach is awesome and you can tell they enjoy working with customers. I recommend highly and will recommend you any family or friends or need a storage unit for anything.
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5
Jun 22, 2021
5
Jun 18, 2021
Excellent customer service. Great and careful delivery. Highly recommend.
5
Jun 02, 2021
I would HIGHLY recommend Units for moving or storage. Zach was very professional and constantly communicating with me about the drop off and picking u...
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I would HIGHLY recommend Units for moving or storage. Zach was very professional and constantly communicating with me about the drop off and picking up of the units. He made me feel at ease during the move and it made the move so much more easier for me and my wife. Units is definitely the way to go for moving or storing.
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