2026-08-10T19:20:07.065Z

We have had Primo Air Masters replace both of our aging AC Systems now. Our experience with every interaction has been wonderful! Great pricing, excellent hardware and service, and all friendly and knowledgeable employees through the whole process. In addition, we needed a small adjustment to output made after our second installation and Primo rushed out that next day to make the adjustment. I would absolutely recommend them to anyone in need of a new air system or yearly maintenance!

2026-07-18T12:20:06.455Z

i texted at 7:30am and they were a no show no call for 12 hours! house was 88° i waited all day only to be told they can come the next day ! No thanks!

2024-08-14T20:48:09.179Z

2024-06-19T04:04:58.988Z

Absolutely outstanding service from Primo Air Master. The first company we called said that the blower motor died and that our unit was too old to repair. They gave us an estimate for it to be completely replaced for $5500-$7500. We called Mario for a second opinion and he found that the blower motor was fine and that the problem was actually the capacitor. He made that repair and completed a summer service on the unit for a fraction of the cost. What stands out more than the repair and the cost saving is their INTEGRITY. They are experts providing legitimate repairs instead of companies scamming customers with unnecessary new equipment, expensive service plans, and working on commission. Additionally, they were responsive, timely, and friendly. Don’t be fooled by those larger companies because this smaller business will take better care of you.

2024-05-01T22:22:42.718Z

Great work and friendly tech!

2024-03-10T01:06:55.255Z

Primo came out today and installed a new HVAC unit at our house. They were very thorough and professional; we would use them again for an installation.

2024-02-27T15:56:57.204Z

This was my first time to work with Primo. They were on time as scheduled. They prepped the work area to protect the furniture and carpeting and cleaned up afterwards. they were professional, courteous, and knowledgeable about our needs and in the installation of our new unit. Should we have need for an additional unit in the future we will certainly use them.

2024-02-10T00:17:03.601Z

As usual, Primo always does excellent work. That is why we always call on them. They’re on time, they are professional, and just very good individuals to have in our home when we need help.