Big Dog Painting
2024-12-19T02:33:25.860Z
From start to finish, we had such a great experience with the team at Big Dog Painting. We purchased a new home and planned to paint the high-trafficked entry, kitchen and family room. Big Dog was recommended to me by a friend who used them to repaint her kitchen cabinetry. My initial plan was to repaint the bright white cabinets in a softer hue; but when Graeme came out for the initial walk-thru, he graciously told me the cabinets were in great shape and Iโd be crazy to repaint them. He suggested we hold off on the time-consuming(and costly) cabinets and start first with only wall color to see how it might complement the cabinetry. He was right - it looks great and I really appreciate his candor and advice.
From there, as anyone who has started a painting project knows, it snowballed. In the end we did 6 rooms, including entry and hallways, cabinetry in a bathroom and family room and also worked with a carpenter through Big Dog to redesign a fireplace surround in order to accommodate a TV above the mantel. The team was very flexible and was able to stick to the original timeline, despite me adding to the project-scope more than once. And on top of that, they were so thoughtful to plan their work around our moving schedule. Pedro came out to the house and I shared a few photos and a rough sketch of how I wanted to rebuild the mantel. While he did that in a single afternoon, Carlos and his team prepped the space. They did all of the initial prep and priming before the movers arrived; and then returned to complete the painting once all the large furniture was in place. They were at our house for days - always arriving early in the a.m. and even staying until after 6pm the night before Thanksgiving to finish painting the millwork, replacing cabinetry hardware and cleaning-up. They did such a nice job but more than that, they were really great to work with. Everyone in the office was responsive to emails, and I could text Carlos at any time of day to check-in and see how things were going. The finished product is important, but communication, timeliness and coordination are what make a project successful. Big Dog delivered - I will definitely use them again!