I received a coupon in Val pack, And decided to go check them out. I talked to Rebecca about what I was interested in and she set up an appointment for us to get together and learn more about the company. She showed us all around and explained the difference in the stones. Rebecca had me send her measurements the day before so that she could provide me an estimate of redoing my counter tops. She was very knowledgeable and helped us pick out a beautiful piece of granite. Everyone there was very helpful. My estimate was higher than I anticipated but I went with it. The guys that came to my home were very knowledgeable and professional all the way to the installers. I can't say enough about my choice and how good my new countertops look in my kitchen. Thank you all. A special shout out to the fabulous job Rebecca did from start to finish. If you are looking to update your kitchen these are the people you need to see. Ask for Rebecca to help you, she will do you right with a smile on her face and bubbly personality. Thank you again. Frank
Feb 15, 2024
Great company and staff! Very knowledgeable about their products and trends. We love our new countertops! Thanks Rebecca!
Granite Empire did a great job with our kitchen. Brandee was wonderful to help us design what we needed. After installation, we discovered a problem, but they graciously repaired the problem. We highly recommend GE.
Dec 05, 2023
Super fast on install, everything was installed perfectly. Great quality, great customer service.
Dec 04, 2023
Wow - great service and turn around time! We were matching existing quartz, difficult at best - but Rebecca found a perfect piece for our island. Selection to installation in one week!!
Rebecca was a pleasure to work with, installation was quick and clean. We’ll definitely recommend to friends!
Nov 30, 2023
Granite Empire of B’ham, put in my countertops today and I love, love, love them…they do fantastic work…I can’t wait to finish everything…But I’m telling you guys if you want granite, quartz or marble countertops check out Rebecca Holne at Granite Empire Of B’ham….you won’t be disappointed…
Jo Anne Mickens
Nov 28, 2023
Rebecca was the person who assisted my purchase.
If I could do it all over again I would go somewhere else.
The contract piece was a mess. Unorganized and in my opinion unprofessional. I was given an invoice and contract in which I signed in person. When the day of installation came I asked what the remaining balance was in order to assure my contract was correct. She gave me the incorrect invoice to the contract and I ended up having to pay an additional 400+ dollars. They did nothing to own it and honor what I had signed. Even though as you can see matched what I had and signed in their office. All in all in ended up costing me WAY more then I initially had budgeted aside from the things I still have to fix with underneath the bar on my countertops etc.
The countertops look great. The guys who installed were nice. I did have to pay for plumbing to be fixed from when they removed my faucet and threw away parts to my sink. They threw my sink away too that I made clear I was keeping. They provided a new one after some push back of responsibility. But I also had to pay a plumber for the parts they did not provide with the sink to make it functional.
The only advantage I can say is the countertops were installed a lot sooner than other places by a week to 10 days.