based on 104 reviews
Good customer service, fix first time . š
They provided Me with the same day service and a ride back to my house. My Wife was out of town.
They do Great work & are very nice & friendly people. Highly recommend them
These guys were honest, completed the work on time, and pleasant to deal with. Would definitely use again.
Gary was Personable and helpful when I needed help with a vehicle problem. I will always remember the kindness.
A friend highly recommended them. They are off the beaten path, and they would not survive at that location if they were not the finest shop around. They are a family-owned shop, and they treated me and my wife very well. They rebuilt the transmission on our Nissan Sentra, which functions well (two weeks later). It was a tremendous job, but they did it on time and at the price quoted. It was a co... More
A friend highly recommended them. They are off the beaten path, and they would not survive at that location if they were not the finest shop around. They are a family-owned shop, and they treated me and my wife very well. They rebuilt the transmission on our Nissan Sentra, which functions well (two weeks later). It was a tremendous job, but they did it on time and at the price quoted. It was a complete rebuild, which is not cheap, but they could have bought a new transmission and charged us a lot more. I was injured a few years ago and can no longer work on cars like I used to, and finding a shop I can trust is hard, but they did a great job, and I recommend them to you. Less
Great service, well priced..Will definitely recommend them.
Had to have the entire rear end replaced in my truck and am grateful for the excellent job the Mid state folks did. Truck now runs better than it has since I bought and all was done within the estimated price I was given. Highly recommend their services
They were very honest and very transparent with my repairs. My vehicle drives so much better! If you have a Yukon, get ready for a new transmission.
These guys are honest and made necessary repairs as promised (took a couple weeks) and they even diagnosed our brakes as being in need of repair (something Everett Ford didn't do). Even with the brakes repair, it was still less than half of what Everett Ford expected. Great customer service!
These guys are great, honest people to do business with. What I thought was going to be a major overhaul or transmission replacement, which could have cost thousands, turned out to be a relatively minor part which they were able to replace at a fraction of the cost I was expecting. Thanks!
Gary and his staff are fantastic. They are people of integrity, honesty, and they are great at what they do. If you are in need of getting a transmission replaced, serviced, or other automotive needs, give Mid-State a call.
Attention to all!! I normally don't give a review like this, but these folks deserve it. They went above and beyond to help with my transmission repair. The service was prompt and first class. I highly recommend Mid-State Transmission!!
They fixed the vehicle and in a timely manner. Thanks
This owner of the shop is amazing people's, My daughter and I were traveling from Texas to New Jersey and are car was not wanting to the trip with us, still days to go before we arrived home, no one way rental cars available, just issue after issue, when we came to his shop he was a wonderful human and I will always remember what he did for us to help us out to get back on the road. The transmiss... More
This owner of the shop is amazing people's, My daughter and I were traveling from Texas to New Jersey and are car was not wanting to the trip with us, still days to go before we arrived home, no one way rental cars available, just issue after issue, when we came to his shop he was a wonderful human and I will always remember what he did for us to help us out to get back on the road. The transmission was bad and it wasn't worth saving so we were able to leave the car there. I will be forever grateful to him. Thank You from the bottom of my heart Marsha & Mckenzie the Stranded New Jersey Girls :) Less
This is the best transmission repair shop in all of our area. Want to get it fixed right the 1st time. Call these guys!
Gary and his team were great to deal with.
Great customer service! They not only beat the dealerships repair quote, they were less than half and have a better warranty for the repairs!
Had work done on my Mom's vehicle. We were referred there by another shop and was very pleased with the service. We were quoted $1,250 but it ended up only costing $811 in the end. Gary was very nice and kept me informed. It took a little longer than expected for repairs but that was due to an ice storm that they had no control over. Highly recommend.
Had my 2015 Chevrolet suburban up and running in a day and half! Had to have my transmission rebuilt. Runs and drives as smooth if not smoother than it did from factory! Would highly recommend this place to anyone! Also, they have great warranty. Better than anyone else out there and the best price!
Took a vehicle to them with a broken cv axle, they had it finished early and for half the cost of other repair facilities. Highly recommend.
Nice people to work with you and your vehicle
Had an issue with my transmission. They got me in right away. Took care of the problem and were reasonable. Everyone there made a stressful situation much, much better. Recommended.
Guys were nice and straight to the point.
Friendly staff, quick service, reasonable prices
They are good and honest with their work.
Very nice and professional staff.Customer Service rep Rachel was very professional and returned phone calls as she said she would. A Transmission was put in my son's mustang and the stated that it runs like new. Mr. Gary was outstanding. I would recommend to anyone.
The best auto repair shop in the county.
Great people and very good work at reasonable price š
I had a clutch kit replaced on my vehicle. Mid-State did a great job as far as replacing the clutch. I give them a score of 8 on the time spent working on the car since they held it for 12 days on a job that only requires 5 hours to complete, and they forgot to put everything else other than the clutch back together. When I got it back, I had a plethora of system lights come on. The abs contr... More
I had a clutch kit replaced on my vehicle. Mid-State did a great job as far as replacing the clutch. I give them a score of 8 on the time spent working on the car since they held it for 12 days on a job that only requires 5 hours to complete, and they forgot to put everything else other than the clutch back together. When I got it back, I had a plethora of system lights come on. The abs control, hillside assist stopped working altogether. Also, my rearview camera stopped engaging while in reverse. The dealership I bought the vehicle from said that it wasn't covered in the service contract so it couldn't get fixed. I finally took it up to the official dealership and had it fixed on my own coin. I understand that Mid-State was not responsible for what is on the dealer's service contract. My concern is that if you are going to take something apart, make sure you put it all back together when you are finished. It's the right thing to do. Less
Great service those guys didnt stop till they figured it out id recommend them to anyone
Wonderful I think they did an amazing job
The people at mid state were absolutely professional, on time, stuck to the price they quoted me at the beginning, kept me informed throughout the process. I am very pleased and would HIGHLY RECOMMEND this business to anybody if they need their transmission rebuild these guys know their stuff!!!
When you have this kind of problem, this is where you want to go. Sometimes things go wrong with very complex things like a transmission. Gary knows what he is doing! Sometimes things aren't perfect. When they aren't, he works to make it that way. You will be treated fair. Probably better than fair as in excellent. This business is good people! Highly recommend!
They are awesome!
I highly recommend this auto shop. I actually just googled transmission shops in the area and this one came up within the top 5. I gave them a call and my vehicle was there before the day was up. The shop kept in contact with my insurance company and got them everything that they requested. All the work was done in a timely manner. Everyone was/is always courteous and professional. I haven't had... More
I highly recommend this auto shop. I actually just googled transmission shops in the area and this one came up within the top 5. I gave them a call and my vehicle was there before the day was up. The shop kept in contact with my insurance company and got them everything that they requested. All the work was done in a timely manner. Everyone was/is always courteous and professional. I haven't had an issue with my car since I got it back 4 weeks ago. They replaced my transmission as well as the control panel inside the car that operates my AC. I'd most definitely utilize their services again. Less
Fast and reasonably priced!
Driving across country, I broke down near this shop. Even though they were completely booked for the day, they still went the extra mile to check out the car and fix it in the same day so I could get back on the road. Honest with prices, reliable work seeing as I got back home same, cute office dog and very friendly people. Would absolutely recommend!!!
Top notch service
Great service.
only place in town to get your car fixed correctly on a timely manner and a reasonable price
Excellent job !! Awesome people !! Price great, too !!
They rebuilt my transmission, I got a 3 year or 36,000 mile warranty and they came highly recommend to me. It took longer than I thought it would, but I'd rather have it done right than rushed and it happens again. They asked me to bring it back in two weeks when it wasn't raining and let them check to be sure all is tight & no leaks.. Friendly, seems like they did a great job. I go back I ho... More
They rebuilt my transmission, I got a 3 year or 36,000 mile warranty and they came highly recommend to me. It took longer than I thought it would, but I'd rather have it done right than rushed and it happens again. They asked me to bring it back in two weeks when it wasn't raining and let them check to be sure all is tight & no leaks.. Friendly, seems like they did a great job. I go back I hope next week to see. Less
Good work, fast turnaround, good prices, nice folks.
The staff are friendly with great service
Friendly people!
Best repair shop
Our Buick Enclave broke down on the side of the road while we were traveling out of town on vacation. The SUV was towed to this shop to be fixed. We rented a car and left to finish out the vacation. We picked up our SUV when our vacation was over and went home to Illinois. The transmission went out again. This shop paid over $600 and had it towed back to Arkansas and fixed the issue. The part... More
Our Buick Enclave broke down on the side of the road while we were traveling out of town on vacation. The SUV was towed to this shop to be fixed. We rented a car and left to finish out the vacation. We picked up our SUV when our vacation was over and went home to Illinois. The transmission went out again. This shop paid over $600 and had it towed back to Arkansas and fixed the issue. The part was faulty. The customer service was OUTSTANDING! This shops customer service and quality of work speaks highly in they way they treat their customers and the work they do on your car. . If you are having any issues with your car or SUV give this shop a call. You WILL NOT regret it. Less
Did a great job, I personally recommend them
These folks do good, high quality work. They also can be trusted with things other than strictly transmissions.
We were thoroughly prepared for catastrophic/expensive transmission work and it turned out to be a bad wire. These honest folks found it and fixed it fast. I don't review things ever, but thought I should take a minute to call out the honest treatment we received at Mid-State. Highly recommend.
Really good work
If you value honest, dependable mechanic work, look no further. My issues were attended to promptly. The cost of labor and repairs was more than fair. I wonāt take my vehicles anywhere else going forward. Thank you very much Gary, Wyatt, and Jaime. Iāll see ya soon! Weston Ritchey
Can someone tell me about how much it would be to get a transmission fixed on a 1995 Toyota Camry V6 It does not have 200,000 yet.
Great service, and they back up their work. Very trust worthy. People. I am a repete
I have used Gary going on 20 years now...never once has he and his guys failed to come thru on any and all the automatic transmission work Ive sent his way, recommended, or had done for my customers.
Very nice! Inside and good people very helpful.
It's where I take everything I can't fix myself, from a new battery to a new motor, transmission, or rear end , front to back they got someone who can fix it and now also doing front end Allignments
Excellent
We have had the best experience having them fix my sons car! They were always keeping us up to speed with what they were doing. Making sure it was correct and we were happy with the job!! Also they are all nicest people!! My family will continue to use them!
Absolutely love this place! Amazing mechanics & great customer service! I would trust them with all my mechanical problems and they really take good care of you.
First class service. This is not your typical local transmission shop that will "throw parts" at a problem hoping if they replace enough parts they will fix it. These guys really know their stuff and actually diagnose the issue before performing any work. Very professional; very friendly.
They assessed my vehicle within minutes no charge. Fixed my minor issue and I was on my way in no time at all. Awesome customer service.
Great work
Friendly and very helpful
Great place reasonable prices that checked my car totally. Love this place
Very professional. Great people who do a very good job.
Great very helpful made a bad experience a better one
Got my transmission flushed, great service and great prices!!
Friendly people , fair on pricing! Will use them again . I would recommend them to anyone!
As honest as they come, if I could give more than 5 stars, I would. The pricing was incredible, the work was excellent and the staff was top notch. I would reccomend to anyone to call them first, for your auto needs!!
Very honest! Reasonable prices for repairs.