2023-09-15T03:35:47.384Z

This is for anyone who has dental anxiety! The team here are amazing! Everyone from the receptionists to the dentist (Jeremy & Claudia) to the team at ADAS who performed the general anaesthetic a huge shout out to Toula but my anaesthetist Dr Reuben & Warren the nurse of the day! I had avoided the dentist for years and years to the point I needed a tooth removed and had no other option. From start to finish, the professionalism, care and empathy these guys have demonstrated has been like nothing I’ve ever experience before. When I say I was nervous, I mean nervous! I didn’t want to get out of the car for my initial appointment but this team kept me calm the whole time. I was stressing for nights on end the day of the extraction and nervous about general anaesthesia as I’d never been under before! My journey was very straight forward and over before I’d even known it was done! Couldn’t feel a needle, Warren was guiding me through everything and I didn’t even realise I’d gone to sleep until he was waking me up telling me everything went smooth and well. I didn’t even know it was done. I even got a follow up call at 9:00 that night asking if I was okay. This team has gone above and beyond in every way possible and I now will be looking forward to going back in for routine check ups!! Thanks so much guys! Toula you were amazing and truly felt like a friend, Reuben you’re a legend, Warren mate you were amazing and so so supportive, Jeremy can’t wait to come back and Claudia, thank you for your efforts removing my tooth that has caused me 3 years of misery.

2023-02-16T23:25:38.152Z

i could not speak highly enough for Healthy Smiles, from my first visit for a clean i was amazed with the service and gentle approach. furthermore i used Healthy Smiles for my 9 month Invisalign treatment and blown away with results, online care and general service. have recommended Healthy smiles to multiple friends and family.

2023-02-14T09:20:56.656Z

2022-12-28T01:06:43.222Z

2022-12-27T23:46:24.407Z

Im writing this review for 2 reasons. Reason 1 to show my appreciation and thanks to the whole team at Healthy Smiles. Reason 2 in case someone online is searching right now like I was looking at reviews not wanting to go but knowing they have to, to find a dentist that cares and is gentle and understanding. Searching for reviews from people that are genuinely petrified of stepping foot into a dentist. That was me. Im so lucky to have found Healthy Smiles. Everyone is absolutely amazing. I hadn’t been to the dentist in years and I was petrified to even make a call to book an appointment. My first appointment: Dr Jeremy made sure I was comfortable the whole time explained everything, took his time and listened to what would make me more comfortable. Dr Jeremy understood my anxiety and fear not just how normal dentists say that they understand and keep going with their usual procedures, he truly understood the bits and pieces that made things worse or better and worked with me to ensure I was ok. Then it came to visits with Victoria. I felt good I thought hey after the visit with Dr Jeremy maybe I’m not as scared anymore ! Maybe I’ve cured my fear instantly. I was wrong Victoria explained what was going to happen and I burst into tears- I’m not one to cry ever but my fear of the dentists overrules that. I calmed quickly through Victoria’s caring and understanding, she made sure I felt safe and had everything I needed. Skip to my next appointment, I didn’t cry once !!! I walked in and already felt safe and supported. I have a few more appointments to do but now to me I’m not dreading them and stressing about the date. To me they are just like any other appointment that I am booked in for. I cannot thank everyone enough for everything you have done for me in such a small period of time. You really are all like a big family you can tell as soon as you walk into your space and you welcome everyone with open arms and an understanding heart. I don’t think I would be able to do anything without nitrous haha but I sure wouldn’t be able to step foot in a dental space without you all. Thank you Dr Jeremy and Victoria. Thank you so so much !! I also have to thank the dental assistants and the receptionists for being so caring and supportive also. I need to especially thank the assistant whose hand I think I almost broke when I was given a needle, I’m so sorry but thank you for comforting me !!

2022-12-22T07:24:29.760Z

2022-12-20T11:01:08.759Z

I have been attending Healthy Smiles for many years for my dental checkups. Have always received brilliant service. I recently required a lot of work completed, Kae was exemplary in her explanation of what was required. She meticulously talked me through procedures each time, always carried out with care and kindness, putting at ease each time. Dental assistants were also so caring every visit. Reception staff always remember who you are and are always so kind too. I highly recommend Kae and Healthy Smiles.

2022-12-20T03:02:06.057Z

I had the best experience ever at Healthy Smiles with Dr Debbie Setiawan and her assistant, Susmit. They were reassuring, quick with their hands, and I am so grateful she was able to extract my molar in one piece. There were no sutures needed, no swelling, no excessive bleeding after (even though I had been on blood thinners), and everything healed very well. I would recommend anyone who has dental anxiety (or not) to come see Dr Debbie at Healthy Smiles at Blackburn South. She's THAT good - worth the travel. Highly highly recommend. If there were 10 stars, I'd give them all to her!

2022-12-12T02:21:52.761Z

I’ve been attending Healthy Smiles for two years now and I’d happily recommend them to family and friends. Chantelle is fantastic and always provides exceptional care and service! I’m always so impressed with her attention to detail and advice!