based on 71 reviews
I have had interactions with the owners...great experience. Jake that does outside work...great experience. Dropping off a truck for warranty work to the service dept...less then great. Overall....usually great experience.
Great hours
Courteous helpful staff
I can't rate this dealership highly enough. I bought my truck from here 7 years ago from Pete and the experience was so good that I have ordered another. The service department certainly know their stuff. From Paul and Wayne at the front desk to all the mechanics. They are friendly and will keep you in the loop for any repairs you need and work their best to keep costs down. Now the only con! ... More
I can't rate this dealership highly enough. I bought my truck from here 7 years ago from Pete and the experience was so good that I have ordered another. The service department certainly know their stuff. From Paul and Wayne at the front desk to all the mechanics. They are friendly and will keep you in the loop for any repairs you need and work their best to keep costs down. Now the only con! Being a Volvo dealership service charges are a little on the high side but you do get what you pay for. This is the difference between getting done right the first time or getting it done on the cheap and then having to pay for it to be repaired again!!! In conclusion a big thumbs up guys Less
Excellent dealership to deal with. Paul diagnoses problems fast. They keep you in the loop the entire process. You're never once wondering what's going on. Would highly recommend them for any repairs or service
I bought this beautiful looking truck from Jim, he was so easy to work with and was able to put this custom order together. I came to Jim in a panic as the previous dealership sold my build slot and with inventory so tight he was able to come through for me. We were able to complete everything via phone and email. Then once we agreed on the spec's of the truck Jennifer took over and looked after ... More
I bought this beautiful looking truck from Jim, he was so easy to work with and was able to put this custom order together. I came to Jim in a panic as the previous dealership sold my build slot and with inventory so tight he was able to come through for me. We were able to complete everything via phone and email. Then once we agreed on the spec's of the truck Jennifer took over and looked after all the financing and paperwork, once the truck arrived to the dealership Jennifer and Jim looked after everything. The people at my carrier were happy to work with Jennifer as she is on top of her game. Jennifer and Jim thanks for doing such a great job, you made this easy. Less
I always wanted to stop at this place for lunch but never had time. Finally today had some time for lunch and glad I did it was the best experience ever I will go there again
Would like to thank you guys for keeping the equipment up to par and rolling. To Jake thank you for being on call and keeping me rolling on a timely matter(road service ,well worth it.)
they make everything simple and easy
Professionnel
Quick efficient service.
I am very satisfied with my experience with Gerry's dealership. I bought a truck from Jim (sales representative). He's very knowledgeable about the truck and throughly explained me which truck would suit me. Jim is a honest and humble person. I am very happy with Jim and his team, I would recommend you to try out this dealership.
Good service and friendly people.
Great customer service and great work done they care about your business.
Great people. Great service.
Always Great!
👍
It's been a fantastic experience dealing with Ricardo and his team at Gerry's truck. They keep you informed during any repair process and help you make knowledgeable decisions for your fleet. We keep our fleet running all the time and they keep us fully serviced. I will continue to recommend them as without them we'd have downtime and unhappy customers on our end. They perform quality work an... More
It's been a fantastic experience dealing with Ricardo and his team at Gerry's truck. They keep you informed during any repair process and help you make knowledgeable decisions for your fleet. We keep our fleet running all the time and they keep us fully serviced. I will continue to recommend them as without them we'd have downtime and unhappy customers on our end. They perform quality work and stand behind their repairs. They respond asap to requests and help get you out of a pinch! They are a pleasure to deal with and would be highly recommended!!! Less
Amazing service by Jim and Jennifer!
Management is top shelf. Prepared for reliable executive quality family service. 🚻
Love the service. If you want well specked Volvo don't waste your time. Just head to Gerry's Truck Center LTD.
My advice to you is if you’re Owner Operator or the truck isn’t under warranty please STAY AWAY FROM THOSE GUYS even if you’re doing an oil change or just sensor change they will always go under your truck come up with other stuff telling you you have to change this and that , I also recommended having hidden camera on your truck.
Service is top notch
great bunch of guys,I arrived at 1115 PM Friday night for a quick assessment and a quote on my side farings coming loose,they came out right away, looked it over,1 guy wrote up a quote, foreman sent out a mechanic to make short term repairs to get me through until I CD get in for proper repairs and I was heading back to the 402 by 1230 Am, FRIDAY NIGHT OF A LONG WKND, I was very impressed with th... More
great bunch of guys,I arrived at 1115 PM Friday night for a quick assessment and a quote on my side farings coming loose,they came out right away, looked it over,1 guy wrote up a quote, foreman sent out a mechanic to make short term repairs to get me through until I CD get in for proper repairs and I was heading back to the 402 by 1230 Am, FRIDAY NIGHT OF A LONG WKND, I was very impressed with the way I was treated. Now it's a different story on the Volvo manufacturer itself, the issue should be a total recall on faring design, I see countless Volvo trucks with same issue over n over again,$2000 to repair some designers mistake on a trk just over 2 years old is ridiculous!!!! Less
High prices and rude customer service. Volvo warranty means nothing to them as they ignore it. If you complain to Volvo head office they do nothing. Last Volvo i buy again.
Bon service rapide et tres proffessionnel
A PLUS++++ They had me in and out in no time. They went above and beyond to get me back on the road so that I didn't loose my load. I am one happy customer!
Overpriced repair shop I’m there neighbor they said they were giving me a deal and overcharged me by $1200… With friends like them I don’t need any enemies … Not staffs fault Jerry must have a big house
I don't know what the bad ratings people experienced here but I experienced great customer service with very knowledgeable people. Came in had a transmission problem, they kept me up to date on what was going on. Let me use there truck to go get food, then gave me a ride to a hotel and a ride back to the shop. Everyone was very nice and went out of there way to help me. Service was excellent! Dri... More
I don't know what the bad ratings people experienced here but I experienced great customer service with very knowledgeable people. Came in had a transmission problem, they kept me up to date on what was going on. Let me use there truck to go get food, then gave me a ride to a hotel and a ride back to the shop. Everyone was very nice and went out of there way to help me. Service was excellent! Driver room was pretty good too,not the best iv seen but not the worst, free WiFi and comfy couches and a tv that you can get a couple channels... Also they have a yard that you can put your trailer in, pretty big too can fit 5 or 7 trailers roughly maybe more. But lots of room To get in and out. Less
Great service for all your Volvo Truck needs.
Great service
WARNING! - STAY AWAY. I REGRET THE DAY I EVEN SMILED AT THESE JOKERS. DISGUSTING BUSINESS. Bad customer service. Makes me wanna quit trucking and I'm only 24 years old !!! They've ripped me off. They charged me $1200 to replace one wire along the frame rail that made me ABS light go on my Volvo. My Volvo had a problem in its automatic transmission and they told me i needed a new transmission whic... More
WARNING! - STAY AWAY. I REGRET THE DAY I EVEN SMILED AT THESE JOKERS. DISGUSTING BUSINESS. Bad customer service. Makes me wanna quit trucking and I'm only 24 years old !!! They've ripped me off. They charged me $1200 to replace one wire along the frame rail that made me ABS light go on my Volvo. My Volvo had a problem in its automatic transmission and they told me i needed a new transmission which was 25k out the shop when it was a problem in my drive axle !! If you wanna get ripped off then go to this shop. My friend and i both have the same feeling about these guys. They are running their shop to get the most dollar out of you then to be fair and reasonable about how business should be. My friend got charged $1000 for a front end alignment and they ended up returning half the money to him because he said he will take them to court. Less
The guy's where great , gave me a car to go get supper , the stinker was the truck was back in for the same problem as last week , apparently there was some confusion as what was really wrong with it , seems to be all fixed this time. Over all a great dealership to work with.
The staff here is fantastic. They are the friendliest and most hospitable I could have imagined. I'm a fleet driver, so I can't attest to the cost of repairs.
Gerry's Truck Centre has always provided me with prompt service. They work hard to get the truck repaired and get me rolling as fast as possible. Thanks Guys!
THEY DON'T DESERVE A STAR .... These people are thieves, you enter to check the truck, and they put the truck to the side , and they start walking everywhere ,and then they charge around $ 700 dollars of hours of works when they threw the truck to the side they did nothing and you pay $ 700 for Nothing you have to go with your truck , the same way that arrived, they wanted to charge me for a t... More
THEY DON'T DESERVE A STAR .... These people are thieves, you enter to check the truck, and they put the truck to the side , and they start walking everywhere ,and then they charge around $ 700 dollars of hours of works when they threw the truck to the side they did nothing and you pay $ 700 for Nothing you have to go with your truck , the same way that arrived, they wanted to charge me for a turbo and a leaking $ 14,000.00 please do not go to this place is a cave of thieves we have to report this abuse .... Please let help our selves ... Less
did a great job, new leveling valve and truck rides like a new one....just turned a million miles so it's just about broke in now
Great customer service. Very willing to help. Got us in and looked at right away. In and out the same day!!