based on 25 reviews
Amazing customer service!! Highly recommend this amazing team :)
Carmen has been great! MarketSurge does so much and it’s easy to get overwhelmed, and I did! I Almost quit but she’s been patient with me to make sure I know how to do everything. The customer service has been great! Can’t wait to get it all set up!
Great company! Really helped my business!
Great company!
My meeting with Carmen was quick yet extremely thorough and informative. So much so that I CANNOT wait to get started working with MarketSurge.
By far one the best customer service in the business! The team is always so helpful and responsive , I highly recommend!
Would recommend.
MarketSurge customer service is above all their competitors. A++
I had a call with Carmen today to discuss what MarketSurge can do to help build my business up. I'm so excited to get started. Carmen was thorough, kind, and patient with me. This sounds like an amazing company.
Carmen was excellent at walking me thru all the steps and tasks we needed to accomplish! I am so happy to have switched to MarketSurge! Their team is so supportive and helpful!
I love working with Jared and Carmen! Never disappointing and always on point with just what I need!
Marketsurge has been helping us scale our growth and manage new leads so well! It's like hiring another virtual assistant! We haven't implemented all of the options they have to offer, but the items we are using has already freed so much time and headspace for us. Our personal reps are fantastic and happy to help with solutions. I greatly appreciate that we have an actual human we can interact w... More
Marketsurge has been helping us scale our growth and manage new leads so well! It's like hiring another virtual assistant! We haven't implemented all of the options they have to offer, but the items we are using has already freed so much time and headspace for us. Our personal reps are fantastic and happy to help with solutions. I greatly appreciate that we have an actual human we can interact with to help us create better workflows and answer specific questions. Less
Still loving the support I receive. CRMs are complex and getting more complex but the team at Marketsurge, and Carmen specifically, are wonderful. Market Surge has streamlined my workflows and enabled me to create a more effective funneling process for bringing new leads into my business and spending my personal time on the leads who are better qualified and more interested in my services. Plus,... More
Still loving the support I receive. CRMs are complex and getting more complex but the team at Marketsurge, and Carmen specifically, are wonderful. Market Surge has streamlined my workflows and enabled me to create a more effective funneling process for bringing new leads into my business and spending my personal time on the leads who are better qualified and more interested in my services. Plus, the service I receive has too notch. Less
I have so many good things to say but let me start with the thing that has been hands down the best thing about Marketsurge: the CUSTOMER SERVICE and SUPPORT! I have had several face to face meetings to get my account set up, and I have experienced quick and responsive assistance when I have needed help. This system is amazing! Now, for the details: Marketsurge has streamlined my process and ma... More
I have so many good things to say but let me start with the thing that has been hands down the best thing about Marketsurge: the CUSTOMER SERVICE and SUPPORT! I have had several face to face meetings to get my account set up, and I have experienced quick and responsive assistance when I have needed help. This system is amazing! Now, for the details: Marketsurge has streamlined my process and made me so much more efficient. As a small business owner and solopreneur it can be overwhelming with all the tasks that I need to complete to run my business effectively. Marketsurge has helped me to manage client inquiries and workflows after they book sessions. The ability to have a booking calendar, an AI assistant, and automated workflows is invaluable. I have used other CRM companies before, but Marketsurge is by FAR the most robust. The functionality is above and beyond amazing! Less
Friendly and great customer service.
I’ve had marketsurge a little over a month and I have to say it was the best decision I made. Not only is the software amazing but the customer service is so personal and attentive. Jared and Carmen have exceeded my expectations and are always available and helpful. Jared and his team took on an extra couple projects for me and the turnaround time was impressive as well as the attention to detail... More
I’ve had marketsurge a little over a month and I have to say it was the best decision I made. Not only is the software amazing but the customer service is so personal and attentive. Jared and Carmen have exceeded my expectations and are always available and helpful. Jared and his team took on an extra couple projects for me and the turnaround time was impressive as well as the attention to detail on making sure it was completed. I will absolutely be hiring them for more projects. This CRM is worth it’s weight in gold. Highly recommend to anyone who wants to level up! Less
Jared was beyond understanding and helpful to me. He was patient and explained everything and made me feel comfortable in using the program. Thank you again Jared!!
Where do I begin? I have so many positive things to say about Market Surge! It has truly been a GAME CHANGER in my business! This is so much more than a CRM! I also help other Boudoir photographers with leads and follow-ups in Market Surge. I calculated my stats for them today and market surge has helped me increase booking rates by over 150%. If you have been looking into Market Surge or even a ... More
Where do I begin? I have so many positive things to say about Market Surge! It has truly been a GAME CHANGER in my business! This is so much more than a CRM! I also help other Boudoir photographers with leads and follow-ups in Market Surge. I calculated my stats for them today and market surge has helped me increase booking rates by over 150%. If you have been looking into Market Surge or even a CRM, I highly recommend Market Surge hands down! The support team is all amazing! Jared, Melanie, and Jeremy have all been exceptional with tech support or getting down to the bottom of an issue, although it is very seldom if one arises. They explain things in full detail and even provide video to help walk you through something step by step! I would highly recommend Market Surge 10/10! Less
Marketsurge has completely transformed my business! As a former 17hats and Sprout studio user- I can say MS is so much easier to use and way more automatic. I love how easy it is to keep track of my clients. Thank you MS!
This program has helped me run a full time photography business. The staff is very kind, helpful, and always available to answer questions. This was a weight off my shoulders. Definitely worth the investment
Been using MarketSurge platform for awhile and love it! Anytime I have had an issues or need additional assistance with the account, Jared is very quick and extremely helpful with everything! The best!
MarketSurge has definitely made my life easier by everything being in one place! I can communicate with people via email, text, Instagram and Facebook all in on browser while also keeping everything organized. It's phenomenal 10/10
Market surge is awesome! I’ve used it for my service business that we run ads for. We used to need three different services to do our messaging, automations, and CRM. Marketsurge let’s me do all of that for the price of my previous messaging service. It has so many features available that it can be customized for almost any business I’d imagine. My only con is it can have a bit of a learning curv... More
Market surge is awesome! I’ve used it for my service business that we run ads for. We used to need three different services to do our messaging, automations, and CRM. Marketsurge let’s me do all of that for the price of my previous messaging service. It has so many features available that it can be customized for almost any business I’d imagine. My only con is it can have a bit of a learning curve for some of the more advanced features if you are new to this kind of software. They have good videos that explain everything though and the customer service is top notch. Less
We like the capability to text with our clients and ability to flow website chat traffic into one platform