Great service and excellent advice. Gotta love it when they actually take the time to help you get the best for your specific job and at a great price...
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Great service and excellent advice. Gotta love it when they actually take the time to help you get the best for your specific job and at a great price. Thanks specifically I Jared and Bray for the delivery.
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5
Nov 01, 2024
Fraser is the guy. He knows everything i need to know about my project. If he isn't available, any of his staff will be able to help you. If Fraser do...
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Fraser is the guy. He knows everything i need to know about my project. If he isn't available, any of his staff will be able to help you. If Fraser doesn't have it, he will get it. You can't go wrong with Fraser and his team.
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5
Oct 30, 2024
Very helpful and friendly
5
Oct 21, 2024
TUDS was very good to deal with from, the initial sales/consultation call to install. We hired them for a fully managed project (rather than diy) and ...
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TUDS was very good to deal with from, the initial sales/consultation call to install. We hired them for a fully managed project (rather than diy) and they handled all the details quite well. Always available to answer questions and alleviate any potential concerns, prompt delivery and clean up of materials and quality workmanship. I would definitely recommend TUDS!
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5
Oct 07, 2024
Karen and team helped us figure out what supplies we needed for our deck makeover. They were knowledgeable and reassuring. We ended up buying extra (j...
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Karen and team helped us figure out what supplies we needed for our deck makeover. They were knowledgeable and reassuring. We ended up buying extra (just in case) and the return was fast and easy.
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5
Oct 07, 2024
Big thanks to Brady. He was helpful and friendly
5
Oct 06, 2024
Had great service working with Roberta and her team. Very knowledgeable and informative. Much appreciated, thank you!
5
Oct 03, 2024
Shoutout to Matt at TUDS for his excellent demeanor and prompt service. I called in to make an order from out of province (Ontario), he arranged quick...
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Shoutout to Matt at TUDS for his excellent demeanor and prompt service. I called in to make an order from out of province (Ontario), he arranged quick payment and ensured all my needs were met. Thanks again, Matt, i`ll be sure to reach out to TUDS for all my deck needs! A++
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5
Oct 02, 2024
Great stain. This colour is Pecan. Worth the price! Excellent service, too
5
Sep 30, 2024
We had a great experience with the ultimate deck shop! I used their online quote request on a Sunday, had a phone call from Fraser Monday morning and...
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We had a great experience with the ultimate deck shop! I used their online quote request on a Sunday, had a phone call from Fraser Monday morning and a quote by Monday evening. Wow!
When we picked up our order, the yard helpers were super friendly, fast, and got our load tied down and secured for our 2 Hour drive. We really appreciated that nothing moved around until we got to our final destination. To top it off, we didn’t get a chance to talk to Fraser when we picked up our order, but he did give me a phone call that night to make sure that we had gotten everything and to make sure we knew to call if we had any questions or needed help. Another wow moment!
During the build, we were really impressed with how little waste we had with our composite decking. We even had a few boards we could return. I also really appreciated the little tips that Fraser had given us on the railing pieces to keep our costs down.
This was our second deck we did using tuds, but the first one where we did the build on our own. We will definitely be using again if we have to redo another deck! Thank you Fraser!
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5
Sep 28, 2024
Had a good experience! Brayden did a great job of answering all my questions and getting our material ready before I showed up
5
Sep 26, 2024
I recently had the pleasure of working with Roberta and I couldn’t be more satisfied with the experience. From start to finish, the she demonstrated e...
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I recently had the pleasure of working with Roberta and I couldn’t be more satisfied with the experience. From start to finish, the she demonstrated exceptional knowledge and made the entire process smooth and enjoyable. Her friendly demeanor made communication easy and stress-free, ensuring that all my concerns and questions were promptly addressed.
A special mention goes to the delivery team, Bray and Jay. Their professionalism and dedication were truly commendable. They handled the delivery with utmost care and efficiency, ensuring that everything arrived on time and in perfect condition.
I highly recommend The Ultimate Deck Shop for any deck project. Their knowledgeable and friendly team, coupled with the outstanding delivery service made this a fantastic experience.
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5
Sep 21, 2024
We had great conversations with staff that helped us finalize our ideas. Everything went smoothly with getting the materials and having everything tha...
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We had great conversations with staff that helped us finalize our ideas. Everything went smoothly with getting the materials and having everything that we needed.When it came time to install the deck railings, our carpenter said that it was pretty straightforward. We love the view.
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5
Sep 20, 2024
The service was over the top beyond my expectation!
5
Sep 19, 2024
Hi. About a week ago we had excellent experience with Michaela and then today more great service, help and friendliness from Karen. We have mentioned ...
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Hi. About a week ago we had excellent experience with Michaela and then today more great service, help and friendliness from Karen. We have mentioned this place to others and will definitely shop here in the future
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5
Sep 19, 2024
We had a few issues with some of our deck boards from a previous project from a different contractor. Dale at the Ultimate Deck Shop took the time to ...
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We had a few issues with some of our deck boards from a previous project from a different contractor. Dale at the Ultimate Deck Shop took the time to search for a product and while not in stock was able to make some recommendations and provide us with some great tips to fix what we needed to. Can’t say enough good things about their customer service!
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5
Sep 19, 2024
Had a great experience with TUDS. Roberta did most of our ordering/ assistance with project planning. Jay and George did our delivery- hauled from str...
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Had a great experience with TUDS. Roberta did most of our ordering/ assistance with project planning. Jay and George did our delivery- hauled from street to backyard! We ordered lumber, composite and hardware! Was all excellent quality. Easy to order and make changes to what we originally wanted. Easy returns as well. Was happy to support local and happy with our finished backyard face-lift!
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5
Sep 18, 2024
Had such a great experience purchasing everything I needed to build a fence. Karen was so helpful and figured out exactly how much of everything I nee...
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Had such a great experience purchasing everything I needed to build a fence. Karen was so helpful and figured out exactly how much of everything I needed. She was quick to respond to any questions I had. I have never built a fence in my life, but she definitely made the process so much easier. The lumber here is for sure better quality that big box stores. I'm so happy with how everything turned out, will definitely be back when it comes time to build a deck !
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5
Sep 18, 2024
Great customer service and great products!
5
Sep 17, 2024
Great workmanship, friendly to deal with and honour their warranty. We really love the deck they built for us. Walked us through what would look best....
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Great workmanship, friendly to deal with and honour their warranty. We really love the deck they built for us. Walked us through what would look best. You can tell the materials and workmanship of it. We did have an issue with the privacy wall to no fault of theirs but that of the manufacturerer. They warrantied it twice even though they didn't have to. Any other builder would have called it an insurance claim due to wind. They really do value their reputation. Will definitely be dealing with them for future projects.
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