Excellent service! We were very happy with the entire experience of replacing our front step with composite decking. Highly recommend this business!
Oct 04, 2023
I am not an experienced builder and had never built a deck before. The team at The Ultimate Deck Shop were amazing to answer all my questions and guide me through the building process. Their customer service line was available after hours with a real person that was able to answer most of my questions promptly. Rebecca in Regina was amazing at organizing returns of extra material and making sure that I was able to take advantage of the loyalty rewards that I had accumulated to get that helpful discount on new purchases. Delivery was excellent as they were prompt, handled the material with care, and unloaded it all to my desired drop off location. Pricing was on par or better than four other places I received quotes from and the price transparency when ordering online was great for late night shopping. All the products I received were top quality. Working with them was easy from start to finish. I highly recommend them!
Oct 03, 2023
Excellent products at fair prices, along with great service!! So nice to be able to work efficiently with good quality materials. It is looking awesome, so far and we can’t wait to enjoy our beautiful new deck, when it is all completed!
Oct 02, 2023
Great service and timely quotes and delivery.
Sep 13, 2023
Excellent service and selection! Very knowledgeable staff. It made my purchase pain free (short of the financial investment aspect).
Sep 11, 2023
Fabulous experience! Very knowledgeable! Dale was amazing!!
Sep 09, 2023
Always a great experience when I visit their store. The staff there will treat you the same whether you are spending $1,000 or $100,000
Thanks to all the staff for making my visits great every time.
Sep 01, 2023
The staff and product have been excellent!
Aug 16, 2023
Fraser was amazing to deal with, extremely helpful and very fast to respond to emails. Will definitely be dealing with them for our back deck as well!
Aug 08, 2023
Staff are wonderful people, they are all very helpful and knowledgeable. Highly recommend
Aug 06, 2023
The team at TUDS will take care of all your needs and go above and beyond. Best products, best prices, by far the best service. They take the time to understand what your project is and to offer solutions to meet everyone’s needs. You can’t go wrong
Jul 21, 2023
Matt was extremely helpful and knew his stuff. I appreciate customer service like this. Even helped load up the truck. Other staff in the showroom were engaging and nice to chat with.
Update: went there again today well after 5pm thinking they close at 5:30 (my mistake). Rebecca just locked the door but decided to walk over to my car seeing what I needed. Instead of telling me to come back tomorrow she unlocked the store and helped out. That is over and above. Thanks Rebecca. Also, other employees who were done for the day were hanging out in the parking lot shooting the breeze with one another even though they worked together all day. I saw lots of laughs. I get the sense this place has a great culture.
Jul 18, 2023
What wonderful service, we had a deck build go bad! Several things just not done right with our composite deck. I think the gentleman that we hired did not know enough about building a composite deck. Dale was very understanding with our dilemma. Even though we bought the composite at another business. He helped us sort out what we needed and how to rectify our problem areas. He was so helpful and reassuring . A big thank you to Dale and his team.
Jul 12, 2023
The absolute best! The whole team was incredible, helping us through the product selection, and working through design details. The install was so quick and turned out beautiful, couldn't be happier!
Jul 08, 2023
Very knowledgeable staff that share their knowledge to help the do it yourselfers
Jun 04, 2023
Great products very knowledgeable and easy to deal will definitely recommend people to go here
May 31, 2023
Installed Crystal Railing for us came when they said they would, did an excellent job.
May 22, 2023
As usual the service, price and quality of the materials made building this project easier. We got everything we needed in one stop. Staff was friendly, knowledgeable and helpful. Quote came quickly and was much lower than competitors. We wouldn’t shop anywhere else! Your company helped make a home accessible, and safe, while being affordable as well. Supporting local is easy with such an amazing company! Thanks so much!!
May 16, 2023
Such a friendly staff! Spoke to Vitaliy and prices are some of the cheapest I have seen.
May 16, 2023
Very knowledgeable staff. I talked to Vitaliy and he gave everything I required plus even a discount!