based on 42 reviews
Orientation was excellent and all the staff were wonderful to me! Thank you. The only thing I experienced from one Surprise client and one El Mirage client was that they were wanting a caregiver to do all their heavy housekeeping and take them shopping just about daily plus a crazy amount of cooking. They are able to get the young caregivers who truly need a job to do these task but I know wha... More
Orientation was excellent and all the staff were wonderful to me! Thank you. The only thing I experienced from one Surprise client and one El Mirage client was that they were wanting a caregiver to do all their heavy housekeeping and take them shopping just about daily plus a crazy amount of cooking. They are able to get the young caregivers who truly need a job to do these task but I know what true caregiving requires and what about providing personal care? Very little of that requested or excepted by clients. Having Sun City clients with another company was fulfilling and one felt appreciated. This was not a good experience for me! I'm through with working as a housekeeper, cook and transport service. Just going to enjoy retirement. Less
In a very challenging time, the Adult Care team was phenomenal. our caregivers were Veronica, Karla, and Emmanuel and words cannot express how kind, gentle, thoughtful and capable they were with my mother during the time they gave her care. We are grateful for these caregivers, as well as the back office team who worked their tail off to ensure we had the schedule needed as things progressed. ... More
In a very challenging time, the Adult Care team was phenomenal. our caregivers were Veronica, Karla, and Emmanuel and words cannot express how kind, gentle, thoughtful and capable they were with my mother during the time they gave her care. We are grateful for these caregivers, as well as the back office team who worked their tail off to ensure we had the schedule needed as things progressed. Thank you for being such a caring and capable team. Less
Worked here for a few weeks and had stop because of personal reasons and honestly it was a great pleasure, they try their very best to fits you with a schedule that best fits you, I loved working with them it a great experience.
Our experience with Adultcare Assistance Homecare has been absolutely fantastic. The office staff is wonderful and very helpful. The caretaker that comes to moms home is the best! She goes to the store for groceries, prepares meals, picks up meds at the pharmacy, takes mom to appointments, and even helps mom with her hobbies! We couldn't be happier.
Great service, very professional, reliable staff. Always prompt in meeting their scheduled dates.
Very professional and caring. Staff is on top of things. Very friendly.
They send different caregivers to homes never the same caregiver and they over hire caregivers and never enough work for anyone who works for them so if your looking for work you won't get enough from them.
Great Agency. Very professional and Great , friendly Staff ! Love it ! We have Heart , take initiative and advocate for our Clients..Great Agency..Love working here.
I love Adultcare Assistance Homecare! Everyone is very professional and caring. I have recommended Adultcare Assistance Homecare to many in my community!
Utmost respect for Adultcare Assistance Management and Caregivers for their sincere care for both the customer and employees. What a blessing they are for those in need.
They took such good care of my husband before hospice and during, providing comfort, companionship and feeding. We could not do without them, forever grateful.
I'm so happy to return to this wonderful place. Some new people are here and adultcare assistance is still very professional and friendly! I absolutely love working for them!
KRYSTAL, THE CEO FOR ADULTCARE ASSISTANCE HOME CARE IS EXCELLENT/WONDERFUL!! HER STAFF ARE TREMENDOUSLY AND CONSISTENTLY HELPFUL. AND OUR CAREGIVER, IRENE IS A PERFECT FIT AND EXCEPTIONAL FOR THE SERVICES SHE PROVIDES.
During the height of COVID I was not able to fly to my 93 year old father and he was in need of a person to come in and keep him company. I called the Adultcare and from the very first conversation I felt comfortable knowing they would help my father. They ask many questions about him so that they would be able to provide a companion that would match his needs. And when the caregiver came to help... More
During the height of COVID I was not able to fly to my 93 year old father and he was in need of a person to come in and keep him company. I called the Adultcare and from the very first conversation I felt comfortable knowing they would help my father. They ask many questions about him so that they would be able to provide a companion that would match his needs. And when the caregiver came to help they had selected the perfect person. The communication and service they provided to my family was superior and I would trust them to do a great job with any family member. Less
As a retired healthcare CEO I took care in selecting a home care provider I could count on. A Fiduciary company I knew included Adultcare Assistance in their short list of preferred provider choices. The Case Managers who worked with me in matching this case with appropriate staff and hours of care were compassionate and excellent. Without exception, each staff person assigned to us were well... More
As a retired healthcare CEO I took care in selecting a home care provider I could count on. A Fiduciary company I knew included Adultcare Assistance in their short list of preferred provider choices. The Case Managers who worked with me in matching this case with appropriate staff and hours of care were compassionate and excellent. Without exception, each staff person assigned to us were well prepared, thoughtful and effective. I can recommend Adultcare Assistance with confidence. Less
As a former home care community outreach manager, I know what professional, reliable care looks and feels like. When my Mom needed support to stay in her home longer, I immediately picked up the phone and called Adultcare Assistance. Having known the owner for a number of years and her standards, Adultcare Assistance was my first and only choice in the Sun City area. As expected, the staff was re... More
As a former home care community outreach manager, I know what professional, reliable care looks and feels like. When my Mom needed support to stay in her home longer, I immediately picked up the phone and called Adultcare Assistance. Having known the owner for a number of years and her standards, Adultcare Assistance was my first and only choice in the Sun City area. As expected, the staff was responsive, compassionate, and the on-boarding was a breeze. I recently visited my Mom to meet and observe the caregiver. I found her to be kind, a hard worker, a great listener, and open to learning my Mom's routines and preferences. I highly recommend Adult Care Assistance! Less
When my my aunt, a second mother to me, became ill and needed in-home care, Adultcare Assistance Homecare really did come to the rescue. They kept my aunt comfortable and took care of all of her in-home needs with the highest degree of professionalism--exactly what we were looking for, and exactly why we chose them.
I just have to applaud Adult Assistance Homecare and Sean Twohy. Working with this company has always been easy. I trust and value what they are about. They truly do care about the people they are serving! Way to go.....
Thr care in-home for my partner one week each month for 13 months was superb. I had 15 hours of respite knowing Martha was being engaged and very comfortable with the same caregiver each month. Priceless!
First, I just want to say that I am a real person with a father who is 85 years old with dementia and who had a thalamic stroke right before Thanksgiving that threw us overnight into a situation my family could not handle alone. I first liked that this company was recommended by Benevilla (Dad had been going there for a couple years for adult daycare) and Banner Health had them on their list of h... More
First, I just want to say that I am a real person with a father who is 85 years old with dementia and who had a thalamic stroke right before Thanksgiving that threw us overnight into a situation my family could not handle alone. I first liked that this company was recommended by Benevilla (Dad had been going there for a couple years for adult daycare) and Banner Health had them on their list of home care providers. Secondly, every one I dealt with was compassionate, wanted to help and, in my view, bent over backwards to do so. After speaking to multiple companies over a span of a day and half, it was clear that Adultcare Assistance Homecare was there to help us in an urgent situation, they cared and that their rates were reasonable, especially for the quality of service they provide. The caregivers were awesome--efficient, personable, real and wiling to help educate us for when they weren't there. I was in tears trying to find someone to help and they came to our rescue. They were clear as to their rates (only one hourly rate no matter the day or hours of the day you want them to work, except for holidays) and policies, plus their billing was way easy. Only special people can do the work they do. We tried, but they did it and extremely well. I, for one, will never forget what they did for us and recommend them very highly. Less
Working for adultcare Homecare is so rewarding!! The staff is amazing Kayla and kessia at the office always make you feel welcome ..It's an awesome crew .I am really going to miss working here .It truly is a family feeling working here.
During my time at Adultcare Assistance, I had the pleasure of working with some of the most compassionate people in the valley. The heart and love that they showed all of their clients was way above any rating. Not to mention the caregivers there are a blessing to every life that they touch, they are truly angels here on Earth.
The Staff are always professional and friendly from the office staff to there staff working in the field. I have worked with them on a professional level they have top notch caregivers and communication.
They do all the little things right and care they give is genuine and sincere. Very well trained staff. Very happy after 4 years of care given for my Mom.
The office staff and the caregivers are FANTASTIC! We wouldn't have gotten through these past few weeks without them. The caregivers are amazing. They go above and beyond to make sure their charges are taken care of and comfortable. The office staff is a pleasure to speak with and easy to work with. I will recommend over and over this company for anyone that needs this type of service. I will alw... More
The office staff and the caregivers are FANTASTIC! We wouldn't have gotten through these past few weeks without them. The caregivers are amazing. They go above and beyond to make sure their charges are taken care of and comfortable. The office staff is a pleasure to speak with and easy to work with. I will recommend over and over this company for anyone that needs this type of service. I will always be grateful for what they have done for our family in our time of need. Less
Adultcare Assistance Homecare is an excellent place to work and provides amazing care to seniors in the valley. I was able to work for the company while finishing my college education and loved working with the seniors. The company had flexible hours to accommodate my busy lifestyle while in school. The managers were patient and very accommodating with my schedule with providing me the hours I n... More
Adultcare Assistance Homecare is an excellent place to work and provides amazing care to seniors in the valley. I was able to work for the company while finishing my college education and loved working with the seniors. The company had flexible hours to accommodate my busy lifestyle while in school. The managers were patient and very accommodating with my schedule with providing me the hours I needed. They also provided a 24/7 support line that I could call if there was ever a change of condition with my client. If I called them in the middle of the night, they were informative, polite and always optimistically assisted with what I needed. Adultcare Assistance Homecare provided me with paid training to sharpen my skills in caring for seniors. I have been able to continue using these skills in caring for my own mother. I appreciate the experience I had at this company and would recommend their care to anyone and would recommend them as an excellent place to work. Less
Adultcare Assistance Homecare is AWESOME!!! I have worked for this company going on two years, and I dont plan on leaving anytime soon. Adultcare Assistance Homecare is not an ordinary "business" it's more like a "safe house," I feel the warmth and love as soon as I walk through the front door. The front assistant always has a great smile and personality. The management is so organized and has c... More
Adultcare Assistance Homecare is AWESOME!!! I have worked for this company going on two years, and I dont plan on leaving anytime soon. Adultcare Assistance Homecare is not an ordinary "business" it's more like a "safe house," I feel the warmth and love as soon as I walk through the front door. The front assistant always has a great smile and personality. The management is so organized and has caregiver trainings to increase the caregivers knowledge of what to expect and hands on skills. (Its also fun and they always have snacks) I would trust Adultcare Assistance Homecare with my parents, grandparents, and myself. *they care about your work schedule and are very flexible. They understand you have children, other work, or need extra work. Less
I have worked for Adultcare Assistance Homecare for about a year. I am proud to wear the uniform because I feel this company truly cares about providing the best experience for our clients. The owner is very hands on and very supportive of her staff, and the office staff is great!
DO NOT work for this company, they will use and abuse you they will promise you hours and a set schedule and you will never get one
Love this place very friendly and attentive!
My experience with Adult Assistance Homecare for the most part has very good. I was very happy to have one or two people all the time. That way we were able to get in sync and get the jobs done easier and faster. Most of the Caregivers that have come here seemed well trained and nice to get along with.
We are very proud to partner with Adultcare Assistance in our Benevilla CARES program. They have been serving our community for many, many years and have always maintained the highest standards for their caregivers and offered great support and education to their clients. Great organization.
Adultcare Assistance is a great place to work! The owner, Krystal, really cares for her clients and staff. We have great loving caregivers that are dedicated and dependable. We have ongoing training and support for our caregivers.As a field supervisor I go to clients homes to make sure everything is going okay and to see if any adjustments need to be made. We are a big family and incorporate that... More
Adultcare Assistance is a great place to work! The owner, Krystal, really cares for her clients and staff. We have great loving caregivers that are dedicated and dependable. We have ongoing training and support for our caregivers.As a field supervisor I go to clients homes to make sure everything is going okay and to see if any adjustments need to be made. We are a big family and incorporate that to our clients. I have been working with the elderly for years and feel very thankful to work for a company that goes above and beyond for their clients and staff! GConte Less
I have worked professionally with Adultcare Assistance for several years. They are always willing to go above and beyond for their clients. They are professional, yet caring. The office staff are easy to work with and the caregivers are trained well. I highly recommend this company.
Prior to going to work for Adultcare Assistance Homecare over 2 years ago, I was working at an assisted living community where we referred our residents, families and even inquiries to them. I have to say, every single time we did, we heard nothing but good things about their services and staff. That is one of the reasons I made the job change and am glad I did.