My parents recently used Pacific Mobility to install a chairlift in their home, and they couldn't be happier with the experience. From the initial contact with Brian, the lead manager, to the installation by Chris and Steve, the customer service was exceptional. Brian was friendly, professional, and very knowledgeable. He took the time to answer all of my parents' questions and helped them choose the perfect chairlift for their needs. Chris and Steve, the technicians who performed the installation, were also very professional and courteous. They arrived on time, completed the installation efficiently, and explained everything thoroughly to my parents. My parents are thrilled with their new chairlift. It has given them back their independence and peace of mind. They highly recommend Pacific Mobility to anyone considering a chairlift installation for their staircase and for their home. Thank you Guys again! Less

Solid company from start to finish. Sales process was fair and honest, measurement of my home for a stair lift was very professional, system was installed exactly as promised, and when I needed help after the install, they were quick to respond, including going above and beyond to find a creative solution to my unusual need. Great company overall! Less

We had Pacific Mobility install a Chair Lift so that my mom’s caregiver could get her up the stairway. It certainly was an easy process. Brian arrived to measure the space and give us an estimate. What a pleasure it was to speak with him. He was straight forward, gave us his honest opinion regarding options, and made no effort to up-sell us options that would be of no benefit. When they came to do the install Brian and Phil (I hope I got his name right) were professional, quiet and efficient. Five Stars and a glowing recommendation. Jon Less

This company is wonderful to work with. The Mac's Lift is exactly what we need. Brian and Louie were very professional and efficient in the installation. Made sure we knew how to operate everything. We are very pleased. Less

We are very pleased with the Bruno Stairlift that we had installed last month. Excellent customer service, very good people to work with. Steven came to install it and was great. I highly recommend this company if you are in need of a stairlift. Less

We are so grateful for Pacific Mobility Center! The stairlift they installed for us has been a wonderful blessing to my mother in law who can no longer use the stairs safely. We no longer have to worry about her falling! Thanks, Pacific Mobility for a job well done! Less

I am so grateful I found Pacific Mobility Center. I had my mind set on a lift for my son that just did not work in our home. I was so discouraged, until I called and spoke with Pacific Mobility Center. Brian came out to our home and went over several options. He invited us to their showroom to see and touch the different options. Everyone we came in contact with was very helpful and professional. We ended up with an overhead lift and it has been a game changer for our family in gaining independence. Thank you to the staff at Pacific Mobility for all your help in making our families life a bit easier by thinking outside the box and showing us various options for safely transferring our son. Less

Purchased a chair lift 2 years ago and recently had to have it serviced and the service guy came out promptly . He was amazing. Made minor adjustments, cleaned it up very happy with this company, would highly recommend. Less

We heard about Pacific Mobility from a friend who invited us to see her chairlift. She spoke highly of them and we called the next day to see if what she said was true. It was. Everyone was very helpful! We would recommend them very highly. Less

We ordered Bruno custom made stairlift. The sales person Brian C. was very helpful, sincere and gave us the best price resulting in $1k saving compared to other supplier for the same product. The product came on time as promised, plus installed in a proficient manner. The entire process from beginning to the end was handled very professionally..We will order another unit without hesitation from the Pacific Mobility, a family owned business. We are thankful to their team, specially the honesty and sincerity to help our family. Less

I chose PMC for product quality, good services, and its competitive price. When the stair-lift remote controls were not working properly, they sent people back and solved the issue promptly. Thank you for your wonderful service. Less

Great customer service! We received an estimate within 3 days of calling and once we were ready to order, our lift was installed within a week. Technician was awesome and follow up has been incredible. Less

Bryan and the entire crew were both professional and knowledgeable about the unit they installed for us. Thank you Pacific Mobility Center for helping us out at a very trying time in our lives Less

I needed to have my 2012 stairlift replaced and have been very happy with your company ,so when Brian returned my call and scheduled an appointment to show me how the new stair lift would work for me ,how long it would take to replace, and how the new retractable rail would give us more room on the floor of the walkway , we were very pleased. It is amazing how much better the new stair lift is, and we would recommend your company to all. Their crew who install the stairlift is through , knowledgeable and very helpful explaining how all works. They did this job in about 2 1/2 hours and left us clean and very pleased!! Thank you all for a great product. Guy Weathersby Less

OMG this stair lift is the best thing every! I just moved in with my elderly mom to care for her. We bought a brand new 3 level townhome. We got the chair installed on day 3 and all the construction workers for the development are coming over to see this amazing feat of engineering! Everyone is impressed! Less

Purchase and installation happened quickly, cleanly, and correctly. Price was fair in my opinion, work was done as agreed, and the product works well. Would definitely recommend. Less

I looked into stairlifts several years ago. The first and cheapest quote was about what I felt was affordable. The next quotes were from a company that sold and installed several brands. They pointed out all the bad reviews regarding our first quote and told me that a better unit was going to be about $5000 to $8000. At the time this was unacceptable. As time passed my wife, who suffers from COPD and early Parkinson’s was at the point where we needed a lift or a new residence. So I shopped again and was directed to Pacific Mobility. The entire process was straight forward and we had our lift installed in about a week. We purchased the up graded model since I am a big guy. The wife no longer dreads those trips up and down the stairs. Should we not need it in the future it can be removed with virtually no impact on our home other than compressing the carpeting on the stairway in a few spots. According to Pacific Mobility we have purchased a made in America product, another plus. Less

Right when I called Chris to inquire about the stairs lift for my parents townhome, he provided me with lots of information and details. Very genuine and caring staff.Did the inspection, installation and follow up very professionally. Did not damage anything in the house and the process was very easy. My parents don’t need to move now and they can enjoy their place with no stairs issues.The lift itself is very well built and easy to use. They went through all the details of using it on the spot.Highly recommend this company and staff for the stairs lift and mobility needs. Less

I had 2 stairlifts installed. The straight one was well straight forward. The curved one was professionally and meticulously measured and it was installed with care not to crack tile. The installer could have forced it with just drilling taking the chance of cracking the tile. Instead, he took his time and used the correct drill bit with water around the drill location to cool the bit. I love the fact that they didn't just installed it and hope you don't see flaws. They did the installation correctly and took tome to answer questions when asked. Less

Brian did an outstanding job reviewing the product initially prior to purchase, measuring, and personally installing the chair. He thoroughly explained the features. Very easy to work with. Less

Chris came by the house, explained the chair lifts and what we needed for two sets of separate straight stairs. He explained the mechanics of the chairs and the price. We said we wanted to order them. Chris measured and checked because we needed a separate piece for the bottom set of chairs. He said the chairs were in stock but the extra piece, although in stock, was located in the Midwest. He estimated it should arrive in about a week. Sure enough, Maryanne called, the part had come in, and she scheduled the appointment for installation. What a lovely and efficient lady! On the day of installation, Anthony McMillan arrived on time. He was the most outstanding installation tech that we have ever dealt with! He was kind and patient and knowledgeable and understanding! We were having a gentleman install a dishwasher on that day and Anthony was so understanding about the few occasions when the man needed to use the stairs. We appreciate you Anthony! Candice and Terry Brady Less

Wonderful people to work with. Very helpful, NO pressure sale on a stair lift, just thoughtful info to help us make a decision. Great turn around time for install and the installer was excellent Less

We recently installed an outdoor stairlift and we are happy with all aspects of the process - from getting advice and a quote all the way through the installation and the staff ensuring we knew everything we needed to know for operations. I would highly recommend calling Pacific Mobility if you are in need of a chairlift. Less

Best quality for very good price. Professional from ordering, measurement, delivery and installation. Made things very simple - but surely getting and putting it together must be complex. It’s all ready in a flash than expected - very professional technicians. Thank you guys. Less

Pacific Mobility is a wonderful company to do business with, they really care about their customers! They answer all your questions and they have quality products. We love our chair lift! Less

Great experience, total professionals from sales staff to installation. My wife is thrilled with her Bruno Stairlift. Pacific Mobility was on time and on the money. I would recommend Pacific mobility first, to anyone in need of mobility products and services. Less

We purchased a Handicare curved stairlift from Pacific Mobility in March 2019. Jeff gave us an excellent presentation and made sure we understood the entire transaction. He even suggested we visit the Pacific Mobility store to see and try the stairlift before we bought it.The price was competitive. The stairlift had to be custom made for our staircase and arrived in less than a month from the Netherlands. The installation was done expertly in just a few hours by Bryan and Phil.We are very pleased with the stairlift and the outstanding service from Pacific Mobility. We highly recommend this company. Less

If you’re looking for a family run business this is the real deal. Friendly non-pushy salesman Gary gave me all the info I needed about the options for an elevator. Price was reasonable and the workmanship was stellar and completed on time. Less

We recently had a chair lift installed in our home. The installer was very competent and courteous. After installing, we found that my wife was unable to manually rotate the chair to get off. So we decided that we needed a power swivel seat and Pacific Mobility was very accommodating in making the change. Less

We are very happy with our Stairlift. Everyone we dealt with at Pacific Mobility were professional. From sales to administration to installation, everything when perfectly and on schedule. A very pleasurable experience. Less

Very knowledgeable. Fast, courteous installation. Worked with me to accommodate my schedule. If you’re looking for a stairlift, these are the people to use. Can not recommend highly enough. Less

The people are great and the Bruno stairlift sells itself. I had a salesman from another leading chairlift manufacturer in my home and I compared product knowledge..warranty and price. Pacific Mobility and Bruno kicked their rear ends.Thanks Less

Totally happy with Pacific Mobility 100%. We been going here for 4 years now and they have installed on our 3 different vehicles hand controllers for my son thats a Paraplegia to drive. Never had a problem with our vehicles and the workers were very helpful and kind. Less

Absolutely everybody was great, your technicians are excellent and the stairlift is working very well. I would highly recommend you guys to everybody. Thank you for the great job! Judy Komisza Less

Never going back. I have a morkie(5lbs) service dog and I brought her with me into the store as I do every store. Inside the store were 2 big labs who tried to attack my dog. She was terrified. They could have killed her. She was unable to work afterwards. My dog is trained. She knows how to behave around other dogs. These dogs were not trained. You’d think a mobility store would have the knowledge to not have 2 big, untrained dogs roaming the store freely. There wasn’t even an apology. The service was terrible. My husband and I were the ONLY people in the store other than the employees who were there. My husband and I had to wait 10 minutes while they finished their conversation before they tried to help us with what we were looking for. Regarding the selection they have, not much. I was looking for about 5 items. They had none of them. This store isn’t for people with disabilities. More for seniors. In conclusion, I’d say go anywhere else. Less

We had excellent honest service from Pacific Mobility. My dad needed the stair lift chair very quickly as his strength has deteriorated. We waited longer than we should have to start the process and Pacific Mobility delivered 2 weeks earlier than they originally stated. The installers were professional, courteous and cleaned up perfectly. We are thrilled and relieved my dad has a great working stair lift. He is very pleased and thankful too! Less

Pacific mobility has been absolutely fantastic from the first sales visit through the installation and now through the use of the product. The stairs have been an absolute wonder and a lifesaver for my wife. I highly recommend pacific mobility without any reservations whatsoever. They are fantastic Less

We needed a chair lift with a retracting foot so it would not block an entrance. Pacific had two options. After we ordered they held the product in their warehouse longer than planned accommodating complications on our end. Their in house install team were also very efficient and first rate. Less

Trustworthy, honest, knowledgeable people. Phil, the technician who installed the chair, knew what he was doing and was pleasant and informative as well. Came on time, installed as expected, left the place clean. Highly recommended. Less

Worked with Chris, at Pacific Mobility, and their 'go to' contractor, Frank to have a wheelchair lift installed and the porch remodeled at my parents place. Both were accommodating to our requests/input on the remodel, communicative and professional. Less

My wife and I were very happy with all aspects of dealing with Pacific Mobility Center. Chris presented the Bruno stair lift well. We visited the showroom to try it out and ordered a used model Elan. We were leaving San Diego the following week. Arrangements were made for delivery and installation only 2 days later! Phil was friendly and very neat and showed us again how to use the lift. The rest of our stay in San Diego was so much easier using the lift. We can keep this condo as our vacation home now for sure. Less

I purchased a Bruno Elite—Curved Stair Lift from Pacific Mobility Center in San Marcos, CA, so my mother could access her upstairs bedroom easily. I am totally satisfied with the stairlift and with the installation process which was guided by Chris Murdock. Chris’s helpfulness and attention to the installation set-up exceeded my expectations. Once the stairlift was built to three dimensional computer specifications, Anthony, with Phil’s assistance, installed it seamlessly. Above all, the stairlift operates smoothly, very stably, and at a quite-suitable speed. Less

It was a pleasure working with Chris and Brian from Pacific Mobility Center, Inc.; they were professional, on time, explained everything thoroughly, and did an excellent job installing our stair lift........ Thank you, we love it! Less

Great Stairlift. Staff were not pushy at all. Genuinely wanted to help me understand which product was best for me. Chris and Jeff the Owner very helpful and explained every detail. installers did a very Professional job. We are very happy and can now stay in our two storey home. Less

Had two stairlifts installed in my house. Anthony came and did a superb job of installation. All wires nicely tucked in and hidden away, cleaned up everything after installation inside and out. Very friendly, professional, and approachable. We got Bruno Elan and it's been a little more than two months now and it works great so far. Showed up on time for the appointment with no surprises. Less

Chris Murdock came out quickly and presented the options. Unfortunately there were no used units in stock that would have saved considerable money, but he did provide a discount on two units (I have a landing and two levels of stairs) and a cash discount. Phil, the installer, arrived as scheduled and did a very neat job of the installation. The Bruno chair lifts make it very easy for my wife to now access the second story Less

Pacific Mobility Center has been of great service to me over the years. After my first experience with them, having hand controls installed in my car, I returned to them for a second set of hand controls for my new car. I remembered their professional and friendly attitude and competent and reliable work when I needed to install a chairlift in my home. Representative Chris was very respectful during both consultation and measurement visits. Mary Ann was very helpful over the phone every time I needed information. Communication was honest during the whole process concerning manufacturing and shipment dates. This Family-run, local, business will be my first choice for my future equipment needs in the area of ability aids. Less

We had a Bruno stairlift insralled by Pacific Mobility Center. It took one day and the installation went easily. The installer was very experiened. He showed us what he thought was the best way to provide the power and it was all done in a very professional manner. The chair works great and both my wife and I use it to get up and down between the floors. It looks great, tucks away when not needed. I highly recommend this company and the Bruno brand. Both are professional and will result in a high quality easy to use product for anyone needing assistance getting up and down the stairs. Less

Pacific Mobility Center is terrific. The owners, Jeff and MaryAnn, are caring, thorough professionals who have many years of experience. They and the entire team at Pacific Mobility take care of every customer's needs with a caring, consistent and dependable approach to customer service and satisfaction. They're great! Less

Brian and Phil from Pacific Mobility arrived promptly on time and had the chair lift installation completed in about three hours. Both of them were friendly and courteous and they cleaned up after themselves when the installation was complete. They explained the operation, etc. to my wife, but didn't have an owner's manual with them. They promised to mail it. Less

This was one of the fastest, easiest and best installations of a product I have ever had put in my home. I called Chris (salesman, great guy) on a Thursday morning, he came out the same day, I approved the installation on Saturday, Brian (owner son, good to keep it in the family)had the chair installed by Monday afternoon. NOW tell me that isn't GREAT SERVICE! Brian did a beautiful installation. Explained all the features in depth and had the Queen happy with every aspect of the unit. BRAVO, gentlemen...Great product and an excellent company to do business with...Ann and Bob Less

put my chair lift in last summer, and I truly could not still be living here if I hadn't. It is absolutely fabulous!! If anyone ever needs convincing, have them call me. Thank you, Less

We are very pleased with our new stairlift. My husband uses it several times a day. It is quiet, powerful, and unobtrusive. The salesman and installation staff were all very courteous and professional. We are impressed with this company. Laura and Bob Hammes Less

Very poor customer service. The sales rep never returned my call. Wasn't there when we went in. The office help only passed out brochures and knew nothing about the equipment. After seeing the merchandise, I think I may be better off buying online, at least their reps are more accessible. Less

We have had our "Bruno" for almost a week. We love it. The company from the first phone call to the sales person and then installers were all fantastic. I would diffidently recommend this company. Thanks Pacific Mobility!!! Less

They were great courteous and on time installation went without a hitch looks great love it my ramp is never been like this I've always wanted one only complaint was that they destroyed my doorbell button no worries though they're cheap Less

This local company did a great job for us. Their stairlift ann wheelchair ramps are the best price we could find. Their staff is so nice, we just love working with them. Give this family owned business a call. Less

Great Company! On time with delivery and installation. Professional, caring, polite. Cleaned up after installing stair lift. Explained the use and care of the equipment in detail and answered every question. Real pleasure to deal with this company. Less