2026-02-16T03:22:32.843Z

It was such a great experience purchasing our Cuddle lounge chair from Loungely.Great service from both Adam and Honey who I thought were lovely people. We picked our chair up and had no problems there, everything ran smoothly.Our Cuddle petit is such a beautiful product, quality and workmanship outstanding aswell as packing and above all, it is so comfortable.Love the colour 🍊 thanks Adam & Honey.

2026-02-10T08:21:30.315Z

Fantastic service and the most comfortable chair.

2026-02-07T05:18:25.101Z

Absolutely fantastic experience from start to finish. It took less than 10 days from order to delivery, which exceeded my expectations, and my initial query was answered quickly and thoroughly. Delivery was seamless and professional, making the whole process effortless. The chair itself is super comfy, beautifully made, and incredibly stylish—exactly what I was hoping for. I wouldn’t hesitate to recommend this company to anyone looking for quality furniture and outstanding service, and the aftercare was also exceptional.

2026-01-29T09:10:38.560Z

I am absolutely in love with my almond Boucle Loungely swivel chair. I was in the market for a swivel chair and tested so many at different stores to the point that my targeted ads were flooded with them - Loungely being one of the brands that kept popping up.I put an enquiry in (as I did with quite a few companies) and was immediately impressed by the customer service. Honey reached out, sent a text, organised fabric samples quickly, and followed up in a way that felt thoughtful and helpful - never pushy, but exactly right for someone who was genuinely considering a purchase.After receiving the samples, I decided I needed to test the chair in person. The showroom was a bit of a drive, so it took me a couple of weeks to get there. I’d said to my mum, who was visiting from overseas and shopping with me, that I’d know the second I found the chair. And I was right, the moment I saw it and sat in it, I knew. I ordered it that same day.Now that it’s home, I honestly couldn’t be happier. It’s the perfect addition to the room, and I’m actually building my comfort and wellness space around it. From the service, to the delivery experience, to the chair itself, everything was seamless.10/10 would recommend.

2026-01-28T01:22:03.864Z

Loved the cuddle chair (escape chair) at fist sight. Classy well made furniture item, and perfect for apartments and small spaces. So comfortable,and great for reading or an afternoon napAgree with Tanya regarding the passion that Adam has for this business. We were the other half of the delivery puzzle that Adam solved so we had our chair before Christmas. Honey was also very helpful throughout. Really recommend this Australian business. Great products great service and great people. And also a great warranty.

2026-01-27T01:43:32.666Z

Great snuggly chair. Very large and roomy! Bigger than I expected.

2026-01-13T21:21:09.512Z

I bought the Swivel cuddle couch from Loungely and I couldnt be happier with the quality of it. It was delivered safely to my place and it was the perfect addition to my home library. Special shoutout to the exceptional customer service .We ordered this during Christmas and despite having constraints around arranging the transport, we were kept consistently informed of the movements and the conversations were polite and put our mind at ease. Highly recommend this place for excellent quality furnishings and customer service.

2026-01-10T04:45:06.393Z

The best customer service I’ve ever experienced. Due to a delivery error I received the wrong ottoman for my cuddle chair and Adam made sure I had it before Christmas. He flew from Melbourne to the Gold Coast, hired a car and drove to my home in Tweed Heads. He collected the incorrect ottoman which he delivered to the correct owner in Brisbane. He then collected my ottoman from the warehouse in Brisbane and drove back to Tweed Heads, unpacked it and set it all up for me. Then back to the GC Airport and flew back to Melbourne. Wow, I’m so amazed that he would go to this much trouble to make his customers happy. Thank you so much Adam, you’re an absolute legend 🤩 (The lounge is fabulous too, I love it 🥰)