Amazing customer service and support! Excellent quality product and sooooooo comfy! I definitely would buy again and highly recommend these guys!It is rare these days to find someone as approachable as them! Well deserved 5 stars Less

Let me save you the months of frustration I wasted looking at the alternatives on the market: BUY THIS ONE!!! Its even BETTER than it looks and when I say this chair hugs you I'm not exaggerating! The ottoman legs come inside a zip compartment on the base. My legs had unfortunately been used before so I contacted the company straight away and within a few hours their sales rep had called me, requested photos so he could investigate 'what went wrong', picked up a replacement ottoman and brought it to my property to swap it over. I was HONESTLY flabbergasted!! I can't remember the last time a company has been so responsive, accommodating and fast acting. I can't fault ANYTHING! Product: Quality, comfort, aesthetic 11/10 Service: 100/10 Thankyou Adam and Honey for my perfect chair and excellent customer service!! Less

Delighted with the service from Loungely. Great communication from the sales rep Honey. She was prompt and reliable with responding to my enquiry, clarification on collection arrangement and she checked in after I complete the pick up to check everything was good. Would happily purchase again from them. Less