Our fridge decided to not keep cold. We called and had an appt for next day. 9am the tech called to advise 2hr window which was great. Called closer to window to confirm he was close by. The technician was very respectful of the house, and time. He established the problem within 5min. We had to call the office to sort out something but he was professional and didn't get upset. He had the part available and was done within 30min. It was a good experience after we sorted the process of callout, diagnosis, and repair. I would recommend them again. Andrew was our tech. Less

My experience with Sardis appliance repair was excellent. I got a call from Andrew about 20 minutes after I had requested a fridge repair. He arrived exactly when he said he was going to be at the house, the price was exactly as quoted, and Andrew was very quick. He was polite and well turned out. If I ever need my fridge repaired again, or any other appliance for that matter, I will definitely call Sardis Appliance Repair. Less

Would give zero stars if I could. Dishwasher was not draining. Called and had a diagnostic. Was told my hose was plugged and needed a new one. It would be $90, plus labour plus the $150 I paid for the diagnostic. I said no thank you as a hose is $15 at Home Depot. I pulled my dishwasher out to change the hose and found two cherry pits, CLEAR AS DAY, in a clear plastic piece that water moves through on side of dishwasher. Couldn’t have been more obvious. Removed the pits and the dishwasher works like brand new. Wouldn’t these guys. I paid $150 for nothing. Less

Service was pretty good - diagnosed the problem with the fridge correctly and fixed it first time (not always the case with appliance repair I’ve found). It was also less than the cost of a new appliance which ALSO is not always the case. I would have appreciated a bit more communication; I was just told ‘it should take 1-2 days for the part’ but heard nothing for a week. Otherwise it was great, and I afree inspecting the repair it was running great; also liked the instant receipt service. Less

Poor technical skills, high cost. Had an inspection done on a dishwasher. Technician did not call the landlord as instructed. Assessed that the unit needed a 300$ part. Suspecting it was overkill I brought it a other company to inspect and install the part, and they were able to get it going without installing the part.... Turns out it was just clogged....600$ later of money wasted and time not accounted for the dishwasher is back up and running in what should have been a 30 min fix. On the plus side I did get my assessment fee back but I'll never get the time nor the 600$ in parts that I can't return and labour from another company to do what they should have done in the first place. Most appliance repair companies are scams anyways so I'm not surprised.... Less

I had one of their technicians come out to look at my fridge. The tech was honest with me about how long it would take to get in parts for my fridge (It’s a smaller offbrand so they’re difficult to get) And thoroughly explained to me what exactly was wrong with the fridge. Ultimately, I decided to just buy a new one since there were a few things wrong, but I absolutely appreciate that. The tech was so honest, kind, and able to give me a straight answer. I would definitely recommend them to anybody looking for appliance repairs! Less

I booked online in the evening and in the morning I had Melissa calling me to confirm an appointment. Later that day Ary came out to assess our stove and he actually found a gas leak from the hookup. Now he could have just wrote us up and gone but he waited for the Fortis guy to show up and helped point out where and what the issue was which helped us get it all fixed in one go. That level of care and service is just terrific far better than I’ve ever had from other service companies! Less

Highly recommend Daniel! He promptly arrived shortly after calling me to arrange a window for the appointment time. He was super courteous while at our home and was very careful with our floors and furniture while working on the oven. When he found the problem he called his office and they quickly arranged a part to be issued for him to return the next day in order to finish the repair. Very fast repair and the price was within the range I was quoted on the phone. Less

We requested an afternoon appointment and the gentleman that arrived was timely and texted us a few minutes before he was here. Once here he made easy work of our bosh refrigerator. He came back with a part later that afternoon and it took about an hour to install. All in all we paid just under 500 dollars all in. These fridges run 4 or 5 grand so I think that’s a very fair price for what seemed to be a major repair. Saved us a lot of money and trouble. Thank you! Less

Nick comes highly recommended by family friends and we second that with the experience we had recently. He was very polite and arrived within the window we were given. When he was here he was very careful and worked quickly to repair the stuck door lock. He came back with parts the next day and finished the repair quickly and spent some extra time giving us advice on show to best use the machine to prevent future issues. Less

We requested an afternoon appointment and the gentleman that arrived was timely and texted us a few minutes before he was here. Once here he made easy work of our bosh refrigerator. He came back with a part later that afternoon and it took about an hour to install. All in all we paid just under 500 dollars all in. These fridges run 4 or 5 grand so I think that’s a very fair price for what seemed to be a major repair. Saved us a lot of money and trouble. Thank you! Less

Amazing service! Our fridge and freezer stopped working and the technician was able to come the same day I called. Within 5 minutes he diagnosed the problem as the compressor and told me the cost for repair would be about $1500 I was in shock as our fridge is only 5 years old. He reassured me and told me to contact LG directly as the compressor has a 10 year warranty. So impressed with the service and honesty, as I would have no idea the compressor was covered past the 3 year warranty we had. Definitely recommend Sardis Appliance! Less

Am glad I decided to give my business to Sardis Appliance Repair. Had a pleasant experience, starting with my initial phone call about my dryer making an awful noise. They were able to send a tech to my home for diagnosis within a reasonable time frame, and the tech showed up on time. Andrew, the repair technician, is polite, reliable, professional, and has confidence, which gave me a sense of comfort knowing the problem would be taken care of properly. He was able to offer me a reasonable parts and labour charge (no surprises or gimmicks), as well as a reasonable time frame for what day he would be back to install the part. Andrew communicated with me on installation day and was at my home, on time, within the agreed time frame. He was able to install the new part within decent time as well. I am so grateful that I can finally dry my clothes again. Thanks alot, Andrew !! Less

I called to make an appointment and confirmed with a date for a Friday. On Wednesday I received a text from a technician asking what time was good for them to come by, I replied that the appointment is not until Friday. Friday came and went and no one contacted me or showed up. I called another appliance company in town and he was able to fit me in and repair my dryer the next week. On the next Wednesday a random technician showed up on my doorstep saying he was there for a dryer repair. Again no communication and the repair had already been made by someone else. I was told by the other company I used that this company does not have their office in Chilliwack like the old Sardis appliance repair did. They contract all the work out to other service technicians. Less

My dishwasher was not working properly. I called Sardis Appliance Repair. Many years ago when the business was on Silver Avenue I bought parts from them and I was very happy with the service, so I thought I would call them in to fix my dishwasher. It now says that their office is in Chilliwack on Portage Street. On Tuesday I got a text message from the technician that he would be in later that day. When the technician got to my house I was working outdoors so my wife took him in to check out the dishwasher. He was there for 4.5 minutes. He told my wife that the dishwasher needed to be replaced as it would cost more to repair it. I found out after she had paid him that he did not test the dishwasher but asked her what was the problem. She told him that the dishes at the top weren’t washing properly. From what my wife told him he decided that the motor was defective. I should have paid my wife as the technician never checked out it out and didn’t test anything. When I got the charge it said that it came from One Click Appliance Repair in Vancouver. Obviously, Sardis Appliance is a front for a repair place in Vancouver. They charged me $140 for 4.5 minutes of nothing that's over $1800 an hour. If he had actually checked it out that would have been doable. At this point, I don’t even know if it is repairable or not as Sardis Appliance Repair can’t be trusted. Less