based on 208 reviews
Professional, friendly technicians. Scheduled for 8-12 and two technicians were at our home at 8:00 ready to go. PG&E showed up shortly after them to turn off our power so could do the work. Finished work, building inspector visit and PG&E repower of service in same day which was great
Excellent services
We were very pleased with GenTec's service and promptness.
I contacted GENTEC to diagnose and fix a partial power outage in my home. Both the office scheduler and the electrician (Kristofer) that came to my home were professional and personable. They patiently answered all my questions. I was very pleased that the scheduler was able to set an appointment for the following day. Kristofer arrived on time and clearly explained what he planned to do to d... More
I contacted GENTEC to diagnose and fix a partial power outage in my home. Both the office scheduler and the electrician (Kristofer) that came to my home were professional and personable. They patiently answered all my questions. I was very pleased that the scheduler was able to set an appointment for the following day. Kristofer arrived on time and clearly explained what he planned to do to diagnose the problem. He kept me informed of his progress and gave me a summary of his findings and the repair options. He then completed the work I agreed to and restored power throughout my home. In summary, the service GENTEC provided was excellent. Less
Gentec was on time, professional and were willing to answer my questions without making me feel that the questions were stupid or that I was.
Appointment set up quickly, worked within my schedule, on time, friendly and professional technicians. Will continue to use GenTec for my electrical needs.
Jordan was top notch. He greeted me right off the bat and even with a scheduling mistake was super friendly. Got right to work. Took a lot of time explaining the machine and telling me about some options for venting. Jordan was a super representative for your company.
Exceptional professionalism from start to finish. They did exactly what was promised on time and with high quality to pass inspection of the city!
I was linked with them by Qmerit for the level-2 electric car charge point installation. They took more than 2 month after accepting my application. more than a month to submit to city for approval. 15 days to get the parts. while is available all over the place. they are doing this as a space project. Just to install a level -2 charger.
Charged too much just for reset power only.($570.24) very low worth !
First appointment 125 just to ‘look.’ 500+ for the Second ‘stage’ (so they call it) and guy didn’t do anything but play with his screw driver. Said they would go through every box on the circuit, replace outlets, receptacles. Meh. Just trying to get you to the next stage, $$$. Horrible business model for you, great for them. Definitely recommend you find another company.
I need to get my whole house generator serviced. Unfortunately, they don’t service my generator. That didn’t stop the customer service rep from trying to help me find someone. She googled a few companies for me to give them a call. That is a rarity today. If you’re in the market for a whole house generator, give them a call, I don’t think you will be disappointed.
The quote we received was fair market pricing, but the total amount was beyond our allocated budget for the projects. We are going to decline moving forward with the work at this time. Thank you so much for a exceleent experience, Steve
Kitchen lights were off. Told me they would charge $125 for visit and then a flat rate quote for diagnosing. Technician came and quoted $570. They determined one circuit has short circuit. Suggested open dry wall which I declined. They could do more investigation but need to charge me $425 more. So much for so called flat fee. I declined the extra charge and asked them to complete the investigati... More
Kitchen lights were off. Told me they would charge $125 for visit and then a flat rate quote for diagnosing. Technician came and quoted $570. They determined one circuit has short circuit. Suggested open dry wall which I declined. They could do more investigation but need to charge me $425 more. So much for so called flat fee. I declined the extra charge and asked them to complete the investigation for the flat fee quote. They did spend a few more hours but still couldn’t find the problem. They left. I then called another local electric service company. They charge $125 to diagnose and then minimum $295 to fix. They came by couple hours later. Identified the simple problem right away, fixed it on the spot, and charged me $125 + $50 for the whole thing. After they left we found some other kitchen lights were not working. They came back second day, did a simple adjustment to fix it, for free. GENTEC sent me an invoice for $570. I told them I couldn’t pay the flat fee for an investigation which wasn’t complete. They argued the investigation was to examine the circuit and they did find the circuit that had the problem, and insisted that I should pay for the invoice. I told them that the lights were fixed by another company with minimum effort. Their response was that the short circuit may come and go, and the other company probably just got lucky. They still want to charge me for the $125 visit. I paid them for that. Luckily I didn’t agree for them to open the dry wall or spend $425 more to investigate. I will not use this company any more. Less
I had a button doorbell installed. Did a great job, was professional and responsive. Just seemed to be a very high price for 15 mins of work.
Their billing rates have gone up signficantly over the past two years. I have used them three different times and each time their billing rate increased by double digits. Quality of installation is pretty good but their fixed lump sum approach and signficant cost per device that goes into their price build-up is now cost prohibitive from me using them again.
GenTech has the worst customer service, no direct contact to service people, always through dispatcher with messages that never get returned. They wasted hours of my time waiting for an appointment that was not honored as promised.
Excellent customer service and the technician that came out did a great job.
The electrician was very professional and very nice. He fixed our kitchen light and we were really grateful.
excellent professional and quality work. would use them again for future issues. highly recommend.
They charge you over 100 to do an estimate then say they need to charge 700 to see what is wrong before being able to charge you an unknown Called Electric Company and they did a free estimate and free trouble shoot and next day full quote all broken down nicely.
Al was polite and showed me where the problem was.
Experiencing power surge problems. I thought it originated from my house interior circuitry, after an examination the knowledgeable electrical technician, he deduced it was from the power company’s lines. I called PG&E during his presence and he explained the problem to a staff employee. PG&E had a field technician out here in 1.5 hours to fix the problem (that I’ve been experiencing for two year... More
Experiencing power surge problems. I thought it originated from my house interior circuitry, after an examination the knowledgeable electrical technician, he deduced it was from the power company’s lines. I called PG&E during his presence and he explained the problem to a staff employee. PG&E had a field technician out here in 1.5 hours to fix the problem (that I’ve been experiencing for two years). Less
Relabeled fuse box so anyone can find bathroom gfi. Very competent, neat, and polite.
Great experience - we use them often!
This clown is a total hack ! Sends in CE/CWs with no CA Certification so he can make massive profits. Your better off getting an illegal from Home Depot. This review is 100% legit and I can prove it!
Generator maintenance ….Great job.
They were able to find the issue and made it safe it a safe situation that could have gone really wrong. They were dedicated knowledgeable
Great folks and b service
Used Gentec twice. 1) All of the counter outlets were inop in the kitchen. Gentec carefully checked all the outlets; voltage wss low. Checked breaker box. Had to figure out which switch handled those outlets, and found the switch had malfunctioned. Put a new breaker switch in and only charged me $125.00!!! 2) Got everthing I wanted just the way I wanted it. Installed a new weather proof box an... More
Used Gentec twice. 1) All of the counter outlets were inop in the kitchen. Gentec carefully checked all the outlets; voltage wss low. Checked breaker box. Had to figure out which switch handled those outlets, and found the switch had malfunctioned. Put a new breaker switch in and only charged me $125.00!!! 2) Got everthing I wanted just the way I wanted it. Installed a new weather proof box and wired manual transfer switch on my well pump electronics that allows me switch the well from PG&E to generator power, provided the 240V power cord, installed ground and wire to generator, matched the plug to the generator and tested it to make sure everything worked. Great job!! Less
Standby generator installed.
This guy uses unlicensed electricians and charges licensed electricians rate to his customers. Also, it's illegal to have an unlicensed electrician working alone. Gentec is being reported to California Attorney Generals office to be investigated.
Service was A plus. Efficient, timely, agent personable and helpful. Would definitely recommend.
Too expensive and bothers you to pay him all the time for work not yet completed.
Eric and his team were on-time, professional and clean. They did a thorough job with zero issues. installing our backup generator. Would highly recommend Gentec!
Everyone was fantastic to Work with
Way too expensive. Replace 3 existing outlets finish the job in half an hour charged me $567.00.
Great generator sales team in the Livermore area!
Chris was very professional and answered my questions with courtesy and a depth of knowledge. He also went above and beyond by diagnosing the exact electrical issue with my dishwasher. I will definitely hire him again!
Jessi from Gentec was great! Came on time, installed our lights quickly, and didn't leave a mess. Couldn't be happier with the service.
I made appts with several electricians to see what they would say. I like the input I was given by Kristopher and so we chose them. They would answer any questions I had right away. Everyone was on time and did what I need taken care of without having to make any new holes. They were very professional and finished a day early. Would definitely use them again
The service tech. was Friendly and worked quick to repair the problem. He installed two outside outlets with water proof covers, for power in my patio and backyard.
We had our lighting fixture installed/ updated by Gentec. Nicholas Paonessa and his assistant Jessi Arellano did an excellent job! They were very courteous, efficient and highly knowledgeable. We will definitely continue to use their services. Thank you Gentec!
Kris was an hour early and did a great job.
Excellent service . They are efficient . Office staff communicates well. I will be using them again !
Gentec is the best!
Put in a new transmitter for the doorbell!
Gentec did a great job adding circuits for the garage and installing a hardwired towel warmer to a timer.
The estimator arrived on time and said that he will email me the estimate which I never got. The location that the generator would have been would have been a difficult job, maybe that's why I didn't receive any email. Update: I just received via email an estimate of total, not itemized.
This is the second time using Gentec. The first time was the replacement of all my smoke detectors, Gentec did an excellent job and the customer service was great! And the same holds true with this project overall and with the quoting, obtaining permits, procuring and installation of the Generac generator too. The crew (Jeff, Jordan and Eric) were on time, friendly, professional and did a stellar... More
This is the second time using Gentec. The first time was the replacement of all my smoke detectors, Gentec did an excellent job and the customer service was great! And the same holds true with this project overall and with the quoting, obtaining permits, procuring and installation of the Generac generator too. The crew (Jeff, Jordan and Eric) were on time, friendly, professional and did a stellar job working collaboratively together. I especially appreciate their attention to detail, dedication to quality, layout of work, answering any questions I may have had and at the end of the day the cleanliness… outstanding! You should be very proud of these guys and the customer support they provided. Less
I hired Gentec to install new outlets and switches for a bedroom. I could not be happier with my choice of companies. The tech was outstanding on time and went beyond my expectations. The price was within my budget and I will be using them again for future electrical needs.
I used genetic to replace my outdated fluorescent kitchen lighting. They replaced it with awesome recessed lighting that is so much better. They were very quick to respond to my inquiry and sent confirmation emails for all appointments. I’m very happy and am looking forward to the installation of under cabinet lighting with my cabinet update.
I’ve dealt with a few electricians in the past 18 months and Gentec are by far the best. Very prompt, courteous, no problems with masks (always on and always properly worn), fair prices. Al, Chris, Nick, and Jesse were all fantastic and were able to get us on the schedule quickly when they realized the seriousness of the problem. Will definitely work with them on future projects.
I hired GENTEC Services to install some outdoor light fixtures. Chris did an outstanding job. He was punctual and efficient and finished the job faster than the estimated time. I will definitely hire GENTEC Services again for my electrical needs.
Incredible quality, great prices. This is the first place we look for any furniture
Excellent Services
Very pleased with the professional service provided by John and Chris. They both systematically replaced the old outlets and switches in my condo. They took the time to explain the rationale for addressing my electrical work. Very knowledgeable team. John and Chris is an asset to Gentec. I will definitely recommend Gentec to family and friends.
I commend the superb service offered by both Al Moreno and Chris. These 2 gentlemen were very professional in their dealings with my issue. I appreciate the work they have performed in my home! Highly recommended company!
As always John was on time and very professional
The moment I reached out to Gentec for help they were welcoming and a great reliable and very professional company in all aspects. They kept their word. Worked with me thru the entire procress and got the job done to the fullest. The panel installation was amazing and Alberto was incredibly knowledgeable!Highly reccomended them for any future electrical problems.
Quick, clean and professional. A bit expensive, though.
The team was professional, on time, very knowledgeable and super clean! I am very pleased with their work.
John is professional and thorough. This last visit, he saved me money by noticing the bad advice that an install company provided to me. I appreciate the honesty and great service.
I recently called Gentec for a circuit breaker that kept tripping. The Gentec electrician was on-time for the appointment and called to let me know of his arrival time. When he arrived the electrician diagnosed the problem, resolved the issue and then explained to me what had occurred. I was satisfied with the results and plan to use them again if the need arises.
Fantastic service, fantastic people, and fantastic work. Gentec did an extensive and complex (to me) bunch of work on our home, and I could not be happier. I unreservedly recommend them.
They do a great job and for the price committed to. The prework that includes estimates and getting permits is flawless. The work gets done neatly and they show up when they say they will and they finish when they say they will too! Can you believe that?!!!? The follow up is solid and they show up and work with the Pleasanton city inspectors to get all the permits signed off! The generator i... More
They do a great job and for the price committed to. The prework that includes estimates and getting permits is flawless. The work gets done neatly and they show up when they say they will and they finish when they say they will too! Can you believe that?!!!? The follow up is solid and they show up and work with the Pleasanton city inspectors to get all the permits signed off! The generator is ready to go the next time PG&E decides to shut down power as a precaution. These folks are so good that I’m actually asking them for a bid to do other electrical work for me. Thanks Gentec!!! Less
I was really happy with the entire experience in dealing with Gentec. They handled everything from permit to final inspection with a great deal of professionalism and efficiency. I highly recommend anyone to use them for their generator needs.
First time using Gentec, and very good- professional experience. Will use again.
Great and quick service! Highly recommend
Did a great job. Great people
Jamila and Albert were both very helpful, friendly, and quick to respond and kept me updated with what was going on with my project. I appreciate their work.
John was great -- fixed the problem in 20 minutes. Highly recommend.
You guys are truly professional electrician out there. It was challenging job but you guys make it so simple. Crew were truly professional and work was done for its perfection and we all loved and appreciated the long hours of effort to make our house pop up with this massive Chandelier installation on very high ceiling. I have got a lifetime of electrician in You and will recommend to all my fri... More
You guys are truly professional electrician out there. It was challenging job but you guys make it so simple. Crew were truly professional and work was done for its perfection and we all loved and appreciated the long hours of effort to make our house pop up with this massive Chandelier installation on very high ceiling. I have got a lifetime of electrician in You and will recommend to all my friends Less
Professional, reliable service from the git-go. Joe, the owner, was frequently on site to monitor the work and discuss issues with the customer. He did a terrific job as acting primary contractor and handled all the sub-contracting work that was required (e.g., crane service to hoist the generator). Everything was done according to safety codes. Highly recommended.
Their pricing was equivalent to the other two quotes I got. I chose Gentec over the others because they were more responsive. They did the job on time and did great work. The guys on site were courteous and quiet. I'm very happy with Gentec and will call them straight away the next time I need electrical work done.
Ryan was awesome! Fast, polite and very knowledgeable! Thank you!
We had worked with Ryan. We installed 4 ceilling fans. He came on time and finish clean. We are very happy. Good job.
Professional Electrician
We were extremely pleased with Al's help in solving our electrical problem. It was not a ordinary problem because we live in a mobile home, but with Al's help we were able solve it. Thanks Al and GENTEC SERVICES.
GENTEC is the best! Al did an amazing job installing new lights in our spare room and previously helped fix some issues after we moved into our new place. I would never call anyone else!
Ryan came to our home to trouble shoot electrical issues and give us ideas on revamping our outdoor accent lighting. We were so pleased with all the corrections and repairs he made and are looking forward to him working on more projects for us
John arrived within the timeframe provided, was super friendly and solved my problem very quickly. Exceptional service!
Joe and his entire staff are great. As the Facility Manager for a large Company, Gentec helps us keep our buildings best in class.
Al, was very polite he listened and was able to trouble shoot quickly. Problem was solved , he left the area clean. I will call back for other electrical projects as they arise.
Ryan with Gentec was OUTSTANDING. He was extremely knowledgeable, excellent at letting us know when/what he was doing, very responsive, and the end product was perfect (and done fast !). 5 star recommendation.
Sensible proposal meeting the needs of the project and done in person. Excellent communication. Fair price. Will use them again for future work.
Al our serviceman was outstanding Diagnosed the problem quickly and was able to work us into the schedule for the next day. Air conditioner was up and running before the next heat wave. Did have some issues with their call system but overall the transaction was great
My repair person showed up on time and got right to work. So far, everything is working well. I am very happy with the work and service I received from Gentec. Thank you all who helped me repair my attic fan.
Gentec provided me with very professional and timely service! I would highly recommend this company for any service that they offer. The technicians were also very courteous and knowledgeable . Thank you Gentec!
We had a ring camera system set up at the house and our electrician, Ryan, who came out was very helpful and patient. He provided great advice as to where cameras should be placed in order to get optimal coverage of our property. He allowed me to take my time to decide and never rushed me. He kept me informed of issues that arised and gave me options so I could decide how to proceed. Everything t... More
We had a ring camera system set up at the house and our electrician, Ryan, who came out was very helpful and patient. He provided great advice as to where cameras should be placed in order to get optimal coverage of our property. He allowed me to take my time to decide and never rushed me. He kept me informed of issues that arised and gave me options so I could decide how to proceed. Everything turned out great and we are happy with the work provided. Less
Al was professional and knowledgeable. I was happy with Gentech from the beginning. Great service, communication, and nice people.
By far the most professional service company that has worked on our house yet. On time (early in fact) for the estimate as well as the job. Finished by the time they said they would and the quality of the work is excellent. Communication is always open and their office staff is great at following up for scheduling and checking in that we were satisfied with their technicians (who were also great!... More
By far the most professional service company that has worked on our house yet. On time (early in fact) for the estimate as well as the job. Finished by the time they said they would and the quality of the work is excellent. Communication is always open and their office staff is great at following up for scheduling and checking in that we were satisfied with their technicians (who were also great!). Five stars and I hope to find some other electrical projects around the house to work with them on. Less
Great service by the technicians and very competitive pricing.
Everyone I spoke with at Gentec was very nice and helpful and the technician they sent out did a great job. John read my inspector's report and helped me determine what I wanted to have done and prioritize the items. He was very thorough about checking out all of the items he installed and those he repaired and now I feel like I know whom to call when I need electrical help. Thanks John and Gente... More
Everyone I spoke with at Gentec was very nice and helpful and the technician they sent out did a great job. John read my inspector's report and helped me determine what I wanted to have done and prioritize the items. He was very thorough about checking out all of the items he installed and those he repaired and now I feel like I know whom to call when I need electrical help. Thanks John and Gentec! Less
Al and his worker were very courteous and professional. They were a pleasure to work with, and did excellent work.
Al Moreno is the best electrician ever. He’s extremely knowledgeable in his trade, thorough, has the ability to help the novice like me, understand problems and solutions for the job needing attention. He follows up with each job completed. He has worked on numerous electrical rewiring jobs at my apartment complex in San Leandro. I do not hesitate having him work on electrical needs at my hom... More
Al Moreno is the best electrician ever. He’s extremely knowledgeable in his trade, thorough, has the ability to help the novice like me, understand problems and solutions for the job needing attention. He follows up with each job completed. He has worked on numerous electrical rewiring jobs at my apartment complex in San Leandro. I do not hesitate having him work on electrical needs at my home. So appreciative of Al and Gentec Services. /Lynn Kalcic Less
The Gentec people were quick to respond to my call, friendly and well informed about our situation. I definitely will call upon them again.
I gave Al and his assistant David a huge challenge, rewire an outlet originally installed by an amateur. Fortunately for us, he was up to the task. Despite the obvious difficulty, both men took their time to make sure I understood what was going on and had us back up and running in a couple of hours. Thanks gentlemen and thank you to Jamila for all your help with the multiple reschedule calls I m... More
I gave Al and his assistant David a huge challenge, rewire an outlet originally installed by an amateur. Fortunately for us, he was up to the task. Despite the obvious difficulty, both men took their time to make sure I understood what was going on and had us back up and running in a couple of hours. Thanks gentlemen and thank you to Jamila for all your help with the multiple reschedule calls I made. You all are the model of professionalism and a true example of customer service. I will be using your company’s services again. Less
Satisfied and highly recommended or share my good experience with a good service by ryan..thnk u
I couldn't be more pleased with the Gentec Team, from scheduling an estimate, receiving a clear summary of electrical work needed and pricing, to completion. Jon along with apprentice Rogelio were super professional and did an awesome job!
From my first phone call to Jamilla asking for their assistance to the home visit with Al Moreno I rate as a 10 of a possible 5!!! From the estimate right through to the completed job, I find every aspect of advice, clarity of communications and performance to be absolutely first rate!! I am experienced in customer service and 100% is the only grade that Gentech and its employees can be given. Th... More
From my first phone call to Jamilla asking for their assistance to the home visit with Al Moreno I rate as a 10 of a possible 5!!! From the estimate right through to the completed job, I find every aspect of advice, clarity of communications and performance to be absolutely first rate!! I am experienced in customer service and 100% is the only grade that Gentech and its employees can be given. Thanks, Bob Woods & family Less
The electrician, Albert Moreno, was terrific. He explained each step of the repair process and was very forthcoming if costs were going above estimate. Highly professional. Appreciate his calls about his arrival times or change of schedule.
Very professional! Top notch! Great job!
Great sevice, communication and work. Go to for your electrical needs
On this, The second time that I have chosen Genentech to do electrical work for me, it became clear yet again that I was right to choose Genentech for electrical work on my house. Their timeliness, professionalism and outstanding service will make them the electrical service that I turn to again in the future for projects that I already have in mind. I I would give them a 10 on a scale of 1 to 10... More
On this, The second time that I have chosen Genentech to do electrical work for me, it became clear yet again that I was right to choose Genentech for electrical work on my house. Their timeliness, professionalism and outstanding service will make them the electrical service that I turn to again in the future for projects that I already have in mind. I I would give them a 10 on a scale of 1 to 10 but only because there are no 11s. Less
Quote was competitive and work was completed quickly and professionally. Drywall was restored as part of the job and clean-up was thorough. Options for completing the job were explained to me.
The tech was kind and knowledgeable. He was the only person from all the companies that took off the electrical panel to take a look at what was going on. This company was more expensive, but we liked that they took care to look over everything and talk to us about our options. Everything was done well and signed off by the inspector.
I called on a Monday morning and the Technician (Al Moreno) was out early that afternoon. The office staff was very pleasant and helpful too. Thank you for such quick service.
Great company. Ryan, our electrician was professional, friendly and went above and beyond. Highly recommend.
John did a great job and cleaned up everything after he was done. Would definitely recommend Gentec to family and friends. Very professional and right on time.
Al came out (on time). Replaced my light switch and was done in no time. It is hard to find good companies that return your phone call, do not mind doing the small jobs and is customer focused. I will be calling GENTEC back for future projects. Thanks again!!
The person who came by was very honest and helpful. I would go back to Gentec for future services and I would recommend this company to other people.
Back in 2015, I was hired Gentec to installed a level 2 EV charge station outside the garage, technician did a good job, But this company GENTEC Service didn't obtain permits from the county do my job. I was found out by a inspector came inspect my solar panels project. He was told me that " he can give me a fine up to $500 ". I do ask this company " do I need permits? But they said NO. advice ev... More
Back in 2015, I was hired Gentec to installed a level 2 EV charge station outside the garage, technician did a good job, But this company GENTEC Service didn't obtain permits from the county do my job. I was found out by a inspector came inspect my solar panels project. He was told me that " he can give me a fine up to $500 ". I do ask this company " do I need permits? But they said NO. advice everyone not to choices gentec services. As they did a bad job back in 2015, I had a issued to pass the solar panels inspection. Less
Our technician, John Lopez, was punctual, called ahead 30 minutes. Once he arrived he was completely professional, polite, articulate and friendly. He completed the two requests and explained what was involved in an additional request and quickly provided a quote. He as able to stay on and complete this additional request in a timely way, we did not need to schedule an additional job. This is the... More
Our technician, John Lopez, was punctual, called ahead 30 minutes. Once he arrived he was completely professional, polite, articulate and friendly. He completed the two requests and explained what was involved in an additional request and quickly provided a quote. He as able to stay on and complete this additional request in a timely way, we did not need to schedule an additional job. This is the second service call GenTec has done for us and I would not hesitate to recommend your business to anyone needed home electrical work! Less
When we had the need of Gentec services we were very pleased and the work done was very satisfactory
It's wonderful to know I have an excellent electrician to call. John was very professional, respectful and knew what he was doing. I will certainly call Gentec for the new issue. Thank you!
Our experience with GENTEC was very positive. John and Sterling were efficient and respectful. They left the work area clean and orderly and completed the job as planned. Our home is safer and our spa will run properly thanks to their skill and attention to detail. Thanks!
Used Gentec to repair a light fixture. Al and Jesse were professional and did a great job. I would definitely use them again!
We were very pleased with the professional service from Gentec. When Al did the estimate, he gave us options, so the big job was affordable. Ryan assessed and then replaced our entire problematic low-voltage lighting system (a big job). Tarps were always used to protect our home and to catch dust in living areas; the end-products are all neatly done and work great. Gentec was creative about mov... More
We were very pleased with the professional service from Gentec. When Al did the estimate, he gave us options, so the big job was affordable. Ryan assessed and then replaced our entire problematic low-voltage lighting system (a big job). Tarps were always used to protect our home and to catch dust in living areas; the end-products are all neatly done and work great. Gentec was creative about moving switches, when necessary, to avoid hitting pipes, cutting into cabinetry or making holes. The only hole he had to cut is concealed behind furniture, and they patched it so well that we aren't getting it textured. I valued Ryan''s advice and, especially, his stellar work ethic (They were ALWAYS on time). It's no fun crawling around in an attic that reached 100 degrees by noon in March. In spite of obstacles, he finished this multi-day job early. Ryan was upbeat, considerate, and a respectful mentor to the two lucky apprentices who worked with him. The county inspector liked his work; I would absolutely recommend this company. Less
Great company would absolutely use again. Very Professional, worked in a timely manner and clean. Al Moreno the electrical Specialist was on top of the job to make sure everything was running smoothly and sufficient. Workers were pleasant and very nice to be around.
From start to finish, front office to technicians, this was one of the best experiences we’ve ever had with a home service company. Courteous and professional, knowledgeable and trustworthy. We will recommend Gentech to anyone looking for electrical work in the future. Keep up the good work!
These guys are very professional and follow through on a job until complete. I also appreciate their patience as we had to wait for PG&E to do their part. I highly recommend Gentec.
Gentech always does a thorough job, but is a bit pricey.
Quick response Knowledgeable Great help Very nice Great experience
After contacting Gentec, they sent electrical technician, AL to review the work needed. He was very specific about solutions and gave me a written quote. (They do charge for this visit but they apply the amount to the work done. Considering the time they take to make sure assessments are thorough and accurate, I now inderstand this request) Al scheduled a day for the repairs. He called to let ... More
After contacting Gentec, they sent electrical technician, AL to review the work needed. He was very specific about solutions and gave me a written quote. (They do charge for this visit but they apply the amount to the work done. Considering the time they take to make sure assessments are thorough and accurate, I now inderstand this request) Al scheduled a day for the repairs. He called to let me know when he would arrive and was prompt. The workmanship was professional and I was given written warrantees for the items replaced. He was tidy and cleaned up before he left. I would highly recommend Gentec. Less
Professional experience all the way around. Price was very good, estimates were accurate and person calculating and presenting them was very knowledgeable a gave me a feeling of comfort. Work days went very well, resources were on time, concerned about maintaining the condition of the home and completed the work as expected and ahead of schedule. Now we just have to enjoy the new lights and sou... More
Professional experience all the way around. Price was very good, estimates were accurate and person calculating and presenting them was very knowledgeable a gave me a feeling of comfort. Work days went very well, resources were on time, concerned about maintaining the condition of the home and completed the work as expected and ahead of schedule. Now we just have to enjoy the new lights and sound system. I️ would not blink an eye to give a top quality referral to Gentec and John Lopez. Less
Al was great! Very knowledgeable, friendly, and efficient. He explained options and provided guidance. Wonderful service! I will definitely call Gentec and specifically ask for Al for any future needs.
Great job of ceiling fan installation (2) in the wine bar area of our wine store in Pleasanton this week. The difference in air circulation was immediately noted by customers and staff and I can't thank Ryan enough for the very professional install and I highly recommend GENTEC for any electrical needs. We will definitely only use this fine company for our store in the future.
Technician was able to efficiently and effectively diagnose the electrical issue and relay it in easy to understand terminology with added recommendations. I’m so happy with my experience and will definitely use and recommend Gentec in the future.
Very courteous and professional service. They were able to respond to my request quickly. The dispatcher was courteous and efficient. I was particularly impressed with Al, my service technician because he was honest in identifying what the problem was and could repair it in a very timely and efficient way. He’s also very personable and trustworthy so I would recommend Al and Gentec to any one who... More
Very courteous and professional service. They were able to respond to my request quickly. The dispatcher was courteous and efficient. I was particularly impressed with Al, my service technician because he was honest in identifying what the problem was and could repair it in a very timely and efficient way. He’s also very personable and trustworthy so I would recommend Al and Gentec to any one who needs a contractor or electrician. Less
I got so lucky when I found this company! Borin is the best. Called Gentec Services one night when electricity went out, Borin came out that night around 10 pm and fixed it. He came out from Tracy to Pleasanton. I love this guy. Always reliable, dependable, and always returned my calls shortly after I left him messages. I would recommend Gentec Services to anyone and everyone.
We had Al come in and look at our blown out fixture. He talked through options with us, and we settled on an option that was actually better for us and less expensive. He arrived within the stipulated time window, was very clean and brought plastic to cover our clothes in the closet so nothing got dirty. He also changed a couple of bulbs that were too high for us to reach for free. We are aware t... More
We had Al come in and look at our blown out fixture. He talked through options with us, and we settled on an option that was actually better for us and less expensive. He arrived within the stipulated time window, was very clean and brought plastic to cover our clothes in the closet so nothing got dirty. He also changed a couple of bulbs that were too high for us to reach for free. We are aware that most electrical companies would do a similar job but we were very happy with how professional and pleasant our technician was. We would definitely recommend their services and would call them back if we ever needed them again. Less
Courteous, Clean, Explained detailed process, Quick, no hassle. Will continue to use Gentec, John Lopez is professional. Appears to be a leader.
Quick and efficient. Al Moreno was knowledgeable and fully explained the problem to me and our options. Professional and courteous. Highly Recommend Al and will definitely call again when in need of electrical services.
Good clear communication. Excellent job. Clean and efficient!
Gentec provided excellent service from quote to the finished work. I had some outside light fixtures that had not worked in a while, and they provided me with the least expensive way to troubleshoot and replace. Al and Ryan were both very professional and knowledgeable...and friendly! Would highly recommend these guys, and will definitely use them again.
Al was amazing prompt, clean organized and very professional. I have a kitchen to do next and will use Gentec again. Thanks again Julian from the office and Al that did all the work. My wife loved it.
Professional service with high skills.New Ray Insurance Brokers,Inc.
Al was amazing. He made sure he resolved my problem. And he is so friendly. I will use Gentec again
My experience with GENTEC Services for my two home electrical projects was great. From appointment scheduling with pre-day reminder, technician (AL) calling with his ETA, his professionalism and quick service were top notch. I have a sticker on my electrical panel for any future services.
Price was higher than I expected but the service team was great. Definitely on my list of preferred vendors.
I have used Gentec twice for electrical work. They are absolutely fantastic! The first time they installed a number of recessed lights; the second time they installed another light and wired, fixed and re-wired a number of areas in my house. They are: * Professional -- they know what they are doing and they do it right * Polite - very mindful of the time- and space-disruption they are causing... More
I have used Gentec twice for electrical work. They are absolutely fantastic! The first time they installed a number of recessed lights; the second time they installed another light and wired, fixed and re-wired a number of areas in my house. They are: * Professional -- they know what they are doing and they do it right * Polite - very mindful of the time- and space-disruption they are causing and respectful of the home they are operating in * Clean - they minimize the mess while they are working and clean up after they are done. * Hard working -- they get the job done even if it takes more time than anticipated, and they go over and above what what agreed upon to get it right. I cannot think of how they could have been any better. Less
Great Job. John did good work and explained things clearly. And he protected our home from a mess by laying plastic everywhere. Greatly appreciated.
Excellent response, communications, on time arrival and work done.
John and team were great. They did a professional job and cleaned up after themselves. You'd never have known they were even here ... except the problem was fixed. I'd definitely work with John again. Thanks John and Gentech.
The technician that came to my home, Al, gave me all the options for the work I needed done and the pro's and con's for them. The work was done quickly and professionally and I will definitely use them again.
Excellent service, very professional!
I hardly have words to express how responsive, professional, and pleasant Al was when he arrived within 2 hours in response to my electrical emergency. Not only did he find the problem within a couple minutes of his arrival, but he took the time to explain it to me as well as providing advice to a handyman who was doing some simple receptacle replacements. I wish that my service experiences wit... More
I hardly have words to express how responsive, professional, and pleasant Al was when he arrived within 2 hours in response to my electrical emergency. Not only did he find the problem within a couple minutes of his arrival, but he took the time to explain it to me as well as providing advice to a handyman who was doing some simple receptacle replacements. I wish that my service experiences with other home repair companies were as satisfying as this was with GENTEC. I have a list of electrical projects that are part of my kitchen renovation that I'll be calling GENTEC to complete in the coming months. Thank you for such great service. Less
Work was well done and everything was explained to me both before and after the work was completed. I think they are honest and trustworthy and would recommend them to others.
On time, super nice and responsive on the phone. I like that they are local. I would definitely recommend.
Had a 240V put in the garage and two ceiling fans installed. The entire experience with GENTEC was great, from quote to installation. Everybody I dealt with was very friendly, responsive and professional. The installers worked very hard and did nice work. Seem like people you can really trust.
The new Lennox unit is so efficient! Installation by Victor and Michael very professional and courteous. Gentec did not order a HERS though I was charged for one. I caught the effor and it was corrected. Other than that, 5 stars.
Al went over and above to accommodate me incl. Speaking with the warranty company. He was diligent and professional and courteous
Gentec provided great service at a reasonable cost. I would use again.
Excellent! The entire staff, from the Manager, Jaremy, to the Technician, Al, were wonderful. Very knowledgeable, professional and unfailingly polite. With their clean cut and professional attire and their professional and friendly attitude we were very comfortable allowing them in in our home . We were so impressed that we now use them exclusively!
Very good service.John took care of my problem.
Quality workmenship. Was under a deadline to close Escrow on specified date. Gentec said they could make that happen. They Completed the set tasks on time as promised. Great teamwork.
Gentec Services has been nothing but professional. Highly recommend to any one who needs quality work. A+
We had several items that needed to be done. Al was here on May 5. He looked over the things that had to be done and gave us an estimated cost. He fixed one of the smaller items at that time. Very friendly, chatted with us for a few minutes. John was here today. Also, a very nice person. He fixed our outdoor lights, replaced 2 overhead lights on our porch, changed a light bulb in a clo... More
We had several items that needed to be done. Al was here on May 5. He looked over the things that had to be done and gave us an estimated cost. He fixed one of the smaller items at that time. Very friendly, chatted with us for a few minutes. John was here today. Also, a very nice person. He fixed our outdoor lights, replaced 2 overhead lights on our porch, changed a light bulb in a closet, and replaced 2 light bulbs in one of our bathrooms. It was a pleasure doing business with both of the service workers. Hilda Luoma Less
Al is a great guy whose very knowledgable and gpes above and beyond to service his clients.
Gentec was on-time and professional in every way. Borin and Asif did a fantastic job installing a recessed lighting system in my home. The price was reasonable, all equipment was provided, and they took great care to protect our home with booties and protective covers. It looks and functions great.
Gentec Services are the best! Every single person I have talked with that is associated with this company has been great. It's so rare to get pleasant and efficent customer service these days. Five stars on this alone! I've been very happy with the electrical work they have performed for me. The guys placing the recessed lighting in my kitchen gave consideration to what work space would get t... More
Gentec Services are the best! Every single person I have talked with that is associated with this company has been great. It's so rare to get pleasant and efficent customer service these days. Five stars on this alone! I've been very happy with the electrical work they have performed for me. The guys placing the recessed lighting in my kitchen gave consideration to what work space would get the best light to how the overall placement would look on my ceiling space. I find them to be reasonably priced as well. If you need an electrician....look no further. Less
Great service! Very prompt & professional. Al Moreno was determined to locate and fix our problem (which a previous electrician from a different company had not done). Thorough service for a reasonable price. Will definitely use again and I highly recommend this company.
They are on time. Do a great job and charge a fair price.. Very professional and will use them again when I have electrical issues.
Gentec Services has provided extensive electrical upgrades to our infrastructure at 2 different facilities over the past 3 years. Joe Scerbo and his team have done excellent work on project after project, always meeting or exceeding our expectations and deadlines time after time. If you want something done right and on-time, by a company that stand by their work I highly suggest you seek out Gen... More
Gentec Services has provided extensive electrical upgrades to our infrastructure at 2 different facilities over the past 3 years. Joe Scerbo and his team have done excellent work on project after project, always meeting or exceeding our expectations and deadlines time after time. If you want something done right and on-time, by a company that stand by their work I highly suggest you seek out Gentec Services. Dan McKenzie VP of Operations Pro-Tek Mfg. Livermore, CA. Less
When the power in our living room and – gasp – television went out a day before a scheduled event at our house, we freaked. Unable to enjoy our house without our living room lights and equipment (sad, I know), we had jerry-rigged a fix with extension cords, but we knew this was no way to live. So, we called Gentec Services. Sean showed up a few minutes early for the delivery window (I was franti... More
When the power in our living room and – gasp – television went out a day before a scheduled event at our house, we freaked. Unable to enjoy our house without our living room lights and equipment (sad, I know), we had jerry-rigged a fix with extension cords, but we knew this was no way to live. So, we called Gentec Services. Sean showed up a few minutes early for the delivery window (I was frantically vacuuming), which was very surprising. He was neat, polite, professional, and got right to work. I know my husband stayed close by, both to answer any questions and try to learn, but Sean didn’t seem to mind. He quickly went about diagnosing the problem. He ended up fixing not only the outage we had in the living room, but two dead outlets in the kitchen we had lived around for years. You don’t know what joy is until you’ve turned on a garbage disposal that hasn’t worked for years without a few uncomfortable contortions and an extension cord to an outlet that did work. Sean was amazing. Life after he left was immeasurably better. It was amazing. We were so sorry we had