Overall, customers express high satisfaction with the service, highlighting the professionalism, thoroughness, and helpfulness of the representatives. They appreciated the clear explanations of health insurance plans and personalized assistance in finding the right coverage. No significant cons were mentioned, indicating a predominantly positive experience.
5
May 05, 2025
Had a great, highly efficient and productive experience with Nathan to get my wife and I signed up for health insurance. It was a great link through J...
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Had a great, highly efficient and productive experience with Nathan to get my wife and I signed up for health insurance. It was a great link through Jim Bartow who I’ve worked with for years to hook me up with Nathan. I highly recommend Nathan
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5
May 01, 2025
Had an awesome experience with Nathan getting set up for a shorter term period where I didn’t have health insurance — highly recommend!
5
Apr 30, 2025
5
Apr 30, 2025
Great easy setup, saved money and got better coverage
5
Apr 29, 2025
Very helpful and informative regarding my concerns about insurance coverage.
5
Apr 26, 2025
Nathan was amazing, explanatory and super knowledgeable. Really laid it all out piece by piece until all our questions and concerns were taken care o...
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Nathan was amazing, explanatory and super knowledgeable. Really laid it all out piece by piece until all our questions and concerns were taken care of. Very good with all communication without delay. We Highly recommend!
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5
Apr 26, 2025
Superior, explanatory and super knowledgeable. Really laid it all out piece by piece until all our questions and concerns were taken care of. Highly ...
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Superior, explanatory and super knowledgeable. Really laid it all out piece by piece until all our questions and concerns were taken care of. Highly recommend.
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5
Apr 19, 2025
Omg Nathan was so helpful to find my family health insurance. Just moved to a new state and he was great helping us find insurance.
5
Apr 16, 2025
Nathan took the time to explain everything well and answered all my questions thoroughly. We will be referring our friends and family to this team
5
Apr 16, 2025
Frank and Nate were absolutely the best! Thank you for all the help and great knowledge
5
Apr 15, 2025
Very knowledgeable and helpful!
5
Apr 12, 2025
Nathan was very helpful in finding the best coverage at the best prices for me. Saving me a lot of money
5
Apr 07, 2025
Nathan has been very helpful with selecting a health insurance plan. I really appreciate the time he takes to explain the details of plans and patien...
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Nathan has been very helpful with selecting a health insurance plan. I really appreciate the time he takes to explain the details of plans and patiently listens to and answers any questions. He is knowledgeable, organized and professional!
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5
Apr 01, 2025
Nathan was referred to me through a friend, he really helped me get a great insurance plan! He helped answer all my questions and helped me understand...
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Nathan was referred to me through a friend, he really helped me get a great insurance plan! He helped answer all my questions and helped me understand the benefits and made adjustments to fit my price range. Highly recommend using him!
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5
Mar 31, 2025
Nathan worked around my schedule and was very accommodating for our appointments. He explained the insurance plans thoroughly and outlined our plan o...
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Nathan worked around my schedule and was very accommodating for our appointments. He explained the insurance plans thoroughly and outlined our plan of action for my health insurance coverage. It is really helpful for Nathan to assist me in navigating the murky waters of health insurance plans.
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5
Mar 27, 2025
Nathan was very friendly and thorough, helping me set up a new, affordable health insurance plan that met my needs!
5
Mar 26, 2025
Nathan was super professional and helpful in taking time to explain healthcare plans most beneficial to me. He was great at explaining costs and plan ...
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Nathan was super professional and helpful in taking time to explain healthcare plans most beneficial to me. He was great at explaining costs and plan details in layman's terms - no headache involved! Highly recommend Nathan and his team. Thank you, Nathan!
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5
Mar 20, 2025
I can’t say enough great things about Nathan. He took his time to understand my needs, to explain things so that I fully understood what was being of...
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I can’t say enough great things about Nathan. He took his time to understand my needs, to explain things so that I fully understood what was being offered and did not rush or push me through anything that was unwanted. I will be referring people to Nathan Baughman. He’s good people!
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5
Mar 14, 2025
Nathan was a huge help! He answered all my questions and was very professional. I would definitely recommend him to anyone looking for health insuranc...
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Nathan was a huge help! He answered all my questions and was very professional. I would definitely recommend him to anyone looking for health insurance.
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5
Feb 26, 2025
Nathan was very personable and able to help me out a tremendous amount in a pinch with insurance coverage !
5
Feb 22, 2025
I had a great experience with Nathan! He took the time to understand my needs and provided clear, helpful advice on my options. Throughout the process...
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I had a great experience with Nathan! He took the time to understand my needs and provided clear, helpful advice on my options. Throughout the process, Nathan was professional, responsive, and never pressured me. I highly recommend his services!
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5
Feb 22, 2025
I had a great experience with Nathan! He took the time to understand my needs and provided clear, helpful advice on my options. Throughout the process...
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I had a great experience with Nathan! He took the time to understand my needs and provided clear, helpful advice on my options. Throughout the process, Nathan was professional, responsive, and never pressured me. I highly recommend his services!
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5
Feb 19, 2025
Great customer service! Thorough and trustworthy. Lots of energy and transparency to help in decision-making for the client.
5
Jan 31, 2025
Nathan was very helpful and knowledgeable
5
Jan 29, 2025
Nathan did a fantastic job speaking with us about our options for health insurance. It really made a complex subject like health insurance much easier...
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Nathan did a fantastic job speaking with us about our options for health insurance. It really made a complex subject like health insurance much easier to understand.
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5
Jan 24, 2025
Nathan was very helpful. I was experiencing some hectic issue with my insurance policy and how my policy went up. Nathan helped me out and took perso...
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Nathan was very helpful. I was experiencing some hectic issue with my insurance policy and how my policy went up. Nathan helped me out and took personal interest to help me out.. Thank you Nathan for all your help! You were god-send!! God is going to Bless you tremendously!!
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5
Jan 17, 2025
Nathan made the entire insurance process so much easier. Their expertise, clear communication, and dedication to finding the right coverage were outst...
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Nathan made the entire insurance process so much easier. Their expertise, clear communication, and dedication to finding the right coverage were outstanding. I highly recommend them for anyone seeking trustworthy insurance advice and solutions.
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5
Jan 16, 2025
Nathan was very helpful in helping me set things up and eliminated much of the confusion. Very knowledgeable and made things fast and easy. Thank you ...
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Nathan was very helpful in helping me set things up and eliminated much of the confusion. Very knowledgeable and made things fast and easy. Thank you very much.
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5
Jan 15, 2025
This was a great experience everthing was explained and gone over very well.
5
Jan 15, 2025
Great communication, explained everything to me because I didn't understand any of it, was very honest and actually helped me find I'm insurance that ...
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Great communication, explained everything to me because I didn't understand any of it, was very honest and actually helped me find I'm insurance that fit my particular situation. Help me get a great plan that isn't going to hurt us, actually it's pretty comprehensive. Great guy. Very very nice.
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5
Jan 15, 2025
Great communication, explained everything to me because I didn't understand any of it, was very honest and actually helped me find I'm insurance that ...
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Great communication, explained everything to me because I didn't understand any of it, was very honest and actually helped me find I'm insurance that fit my particular situation. Help me get a great plan that isn't going to hurt us, actually it's pretty comprehensive. Great guy. Very very nice.
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5
Jan 14, 2025
Nathan explained everything amazingly. It was my first time shopping for health insurance and it couldn’t have been made easier or more convenient. I ...
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Nathan explained everything amazingly. It was my first time shopping for health insurance and it couldn’t have been made easier or more convenient. I highly recommend using his services and will be referring anyone who asks thank you!!
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5
Jan 06, 2025
5
Jan 03, 2025
Nathan was super helpful in helping me find a great plan!
5
Dec 30, 2024
Nathan was a huge help. Very knowledgeable and got me set up with the best option for me. Highly recommended!
5
Dec 27, 2024
Nathan is incredibly helpful and knowledgeable. Researched to find the best plan for our family's dynamic. I highly recommend him.
5
Dec 18, 2024
Nathan is very prompt, knowledgeable, professional, courteous, and helpful. I highly recommend reaching out to him for your insurance needs
5
Dec 16, 2024
Very helpful and easy to work with. Patient and helps you understand
5
Dec 15, 2024
Nathan was super informative and accommodating! Can’t thank him enough for his time and his effort!
5
Dec 13, 2024
Nathan Baughman of Big Benefits did it again. Exceeded my expectations and provided a caring, educational, overall great experience!
5
Dec 13, 2024
My wife and I could not be HAPPIER with Nathan’s services. He took the time to explain to us the best options and why they would work for us. With b...
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My wife and I could not be HAPPIER with Nathan’s services. He took the time to explain to us the best options and why they would work for us. With both my wife and I being self employed we truly appreciated the time that he put in with both of us and adjusting his schedule to work with ours. I have already recommended him to a client of mine and will continue to do so. His ability to explain such a complex process in an easy to understand language was more than appreciated. All the paperwork went smoothly. He is more than happy to answer any questions that anyone may have. We both highly recommend him.
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5
Dec 07, 2024
Very helpful in setting my family and I up with affordable coverage. Highly recommend
5
Dec 06, 2024
Nathan Baughman, Insurance Agent. Hands down, the most patient, concise, informative, rep I can recall. Nathan helped my entire family and answered ev...
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Nathan Baughman, Insurance Agent. Hands down, the most patient, concise, informative, rep I can recall. Nathan helped my entire family and answered every concern we had additional to more we did not know we had. We HIGHLY RECOMMEND this exceptional health advisor to all!!! 💪🏻👏👍🙏☺️😇
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5
Dec 06, 2024
Very helpful. Great experience
5
Dec 05, 2024
Works well with you makes sure all your questions are answered the best way possible I recommend this guy for anyone who doesn’t understand how health...
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Works well with you makes sure all your questions are answered the best way possible I recommend this guy for anyone who doesn’t understand how health, eye, etc very well
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5
Dec 04, 2024
Just got off the phone with Nathan who was amazing to work with, he was patient, knowledgeable and explained every detail and answered all of my quest...
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Just got off the phone with Nathan who was amazing to work with, he was patient, knowledgeable and explained every detail and answered all of my questions about the different policies that were available. I am 100% satisfied with my health care choice that Nathan helped me choose. Anyone in need of assistance with choosing health insurance definitely give Nathan a call, you won’t regret it.
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5
Nov 25, 2024
Great job explaining and providing additional information for my insurance policy
5
Nov 20, 2024
Nathan contacted me and made my day! I had been trying desperately to get my son a marketplace plan. Yuck! Not only did he help me find a better plan,...
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Nathan contacted me and made my day! I had been trying desperately to get my son a marketplace plan. Yuck! Not only did he help me find a better plan, but he also helped me get an accident policy to supplement the health insurance!! Nathan knows his stuff!!
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5
Nov 20, 2024
Nathan was the one who helped me really nice and, patient person he helped me step by step I got in touch with him by health coverage and send me to N...
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Nathan was the one who helped me really nice and, patient person he helped me step by step I got in touch with him by health coverage and send me to Nathan I appreciate it Thank you Nathan!
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5
Nov 18, 2024
This has been the best experience for me setting up my health insurance. Nathan took all my worries out of this process. Nathan explained everything s...
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This has been the best experience for me setting up my health insurance. Nathan took all my worries out of this process. Nathan explained everything so i could understand it and set me up with a plan that fits my personal needs. He knew exactly what to doing filling out the paper work correctly and submitting what was needed for my 2025 policy. I wish every body searching for health care through united health care could talk to Nathan. Hats off to Sean for letting Nathan know I needed help!😀
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5
Nov 08, 2024
Nathan was quick to respond to my inquiry, answered all my questions.
5
Oct 29, 2024
I was referred to Nathan by a colleague, and I couldn’t be more grateful! He was fantastic to work with—very informative and patient. Nathan took the ...
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I was referred to Nathan by a colleague, and I couldn’t be more grateful! He was fantastic to work with—very informative and patient. Nathan took the time to help me understand the best options for my family and made the whole process smooth and easy. Highly recommend!
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5
Oct 23, 2024
Selecting health insurance can be daunting when having to navigate the myriad options that are available. Nathan is simply fantastic in guiding you t...
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Selecting health insurance can be daunting when having to navigate the myriad options that are available. Nathan is simply fantastic in guiding you through the process. Very informative and genuinely cares about making sure you get the best possible coverage at the best possible price. I'd recommend anyone to consider Baughman Insurance Group with help on their insurance needs
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5
Sep 26, 2024
I was excited when I met with Nathan Baughman the owner of Big Benefit Baughman Insurance Group to take me through an insurance policy. Mr. Baughman ...
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I was excited when I met with Nathan Baughman the owner of Big Benefit Baughman Insurance Group to take me through an insurance policy. Mr. Baughman was very explicit to all my concerns and questions. He helped me to filled out an enrollment application in a split second for a coverage through United Healthcare.
I have no hesitation to refer him to any colleague who may need a medical insurance coverage.
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5
Sep 24, 2024
Nathan was extremely helpful in finding us affordable health care. He was very quick to respond to all of my calls and questions. I'm very happy with ...
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Nathan was extremely helpful in finding us affordable health care. He was very quick to respond to all of my calls and questions. I'm very happy with Baughman Insurance Group!
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5
Sep 24, 2024
Nathan did a fantastic job helping us with our health insurance. He was very professional and informative.
5
Sep 18, 2024
Nathan did a wonderful job helping my family and I with coverage. He was so professional, patient and just made the process so easy!
5
Sep 13, 2024
Nathan was very helpful in helping me figure out what plans would work best for me after I turned 26 and needed help figuring out what was next for me...
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Nathan was very helpful in helping me figure out what plans would work best for me after I turned 26 and needed help figuring out what was next for me when it came to health insurance.
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5
Aug 23, 2024
Caring and informative
5
Aug 23, 2024
Great agent! Help me through the process, and vast a great person to talk with!
5
Aug 22, 2024
I had a great experience. Nathan was so helpful and made sure I was on board with every step of the process. Highly recommend!
5
Aug 21, 2024
Was so helpful and helped me with everything
5
Aug 16, 2024
Nathan was extremely helpful! Simplified the process and made obtaining coverage easy. He explained specifics regarding the plan in detail. I highly r...
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Nathan was extremely helpful! Simplified the process and made obtaining coverage easy. He explained specifics regarding the plan in detail. I highly recommend his assistance and knowledge.
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5
Aug 14, 2024
Nathan was knowledgable and helped me find a plan that I could afford and that worked for my kids and me.
5
Aug 13, 2024
Nathan helped me out and answered all of my questions. What a great guy!
5
Aug 08, 2024
Hey if anybody has a chance to talk to Nathan about medical or dental or vision insurance he's the man that can hook you up he did a great job excepti...
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Hey if anybody has a chance to talk to Nathan about medical or dental or vision insurance he's the man that can hook you up he did a great job exceptional at explaining everything in detail and I don't think I could have found a better deal anywhere because I've been shopping on the internet and haven't found anything to compare the rates that he quoted me and I actually signed up.
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5
Aug 07, 2024
Nathan was so amazing. He went through details with me
5
Aug 06, 2024
After being set up with 3 policies from 3 different agents that turned out to be inappropriate, Nathan Baughman helped me find the appropriate coverag...
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After being set up with 3 policies from 3 different agents that turned out to be inappropriate, Nathan Baughman helped me find the appropriate coverage.
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5
Aug 02, 2024
Nathan was wonderful! He took the time to care for me and my family’s needs by setting up a quick phone call even though he was in between places at t...
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Nathan was wonderful! He took the time to care for me and my family’s needs by setting up a quick phone call even though he was in between places at the time. He keeps your best interest in mind and cares for your insurance needs through and through. I couldn’t recommend his services enough!
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5
Jul 26, 2024
Nathan was extremely professional, easy to talk to and informative and a great agent, he made me feel comfortable. I will definitely recommend my frie...
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Nathan was extremely professional, easy to talk to and informative and a great agent, he made me feel comfortable. I will definitely recommend my friends and family.
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5
Jul 23, 2024
Nathan was very accommodating to my needs and thoroughly prepared for our meeting.
5
Jul 19, 2024
Nathan made talking about insurance extremely easy. He was able to answer the questions I had. He did not harass me with calls and texts, I appreciat...
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Nathan made talking about insurance extremely easy. He was able to answer the questions I had. He did not harass me with calls and texts, I appreciated that.
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5
Jul 18, 2024
Nathan was great to work with and no pressure! Very knowledgeable!
4
Jul 18, 2024
Haven’t used them yet. But was looking in case of a career change. Nathan was super dedicated and honest. Proved he was licensed, not a robot which I ...
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Haven’t used them yet. But was looking in case of a career change. Nathan was super dedicated and honest. Proved he was licensed, not a robot which I greatly appreciated! Saved his contact for future use
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4
Jul 13, 2024
Excellent customer service! Nathan took the time to explain things in common sense language, but also to make sure I understood and had no questions....
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Excellent customer service! Nathan took the time to explain things in common sense language, but also to make sure I understood and had no questions. Looking for insurance is daunting and he made it very much less so. Also...he's a pretty cool guy. No one wants to do business with a potato.
5 stars only because I couldn't give 6!
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5
Jul 08, 2024
Nathan is very great and helpful. He answered all of my questions and is very explanatory.
5
Jul 05, 2024
Nathan helped out with all my insurance questions
5
Jun 25, 2024
I accidentally reached out to Nathan while trying to contact a different agent to set up health insurance. He was very patient and thorough going ove...
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I accidentally reached out to Nathan while trying to contact a different agent to set up health insurance. He was very patient and thorough going over all the details ensuring I had the best understanding of my options.
I ultimately realized I was talking to the wrong agent and decided to go with the broker that I was originally working with (offering the same policy), but for anyone looking at a private health insurance policy, or even one through the ACA marketplace, you will absolutely be in good hands if you reach out to Nathan. Thanks again!
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5
Jun 15, 2024
Nathan is great. Helped me find the best plan at a good price. Very helpful in all aspects of process.
5
Jun 07, 2024
Efficient, knowledgeable, and comfortable. Highly recommend.
5
Jun 04, 2024
Nathan has always been super helpful and available any time I have a question. He takes the time to help you make the best decisions. We have been ver...
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Nathan has always been super helpful and available any time I have a question. He takes the time to help you make the best decisions. We have been very happy with our coverage and with the pricing for our health and dental plans. I Highly recommend Nathan if you are looking for someone who cares about your best interest, especially when paying for insurance out of pocket like we do.
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5
Jun 03, 2024
Nathan helped me find an affordable Health Plan! He is knowledgeable and pleasant to work with! Thanks Nathan
5
May 29, 2024
Very satisfied with service. He explained everything in simple terms and made it easy to understand. I will definitely refer him to anyone looking for...
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Very satisfied with service. He explained everything in simple terms and made it easy to understand. I will definitely refer him to anyone looking for these types of services.
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5
May 29, 2024
I reached Nathan to help us with our private dental
and eye insurance. He made it so easy for us to understand and put us in a great policy. Highly ...
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I reached Nathan to help us with our private dental
and eye insurance. He made it so easy for us to understand and put us in a great policy. Highly recommend Nathan for your insurance needs.
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5
May 28, 2024
Thank you for providing us with dental & vision coverage options so quickly. We appreciate your taking the time to explain the plans and for being ava...
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Thank you for providing us with dental & vision coverage options so quickly. We appreciate your taking the time to explain the plans and for being available if we have any additional questions
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5
May 22, 2024
Nathan was beyond helpful, professional, and respectful. He went above and beyond, and I am grateful for his help. Fantastic experience.
5
May 07, 2024
I'm really glad I chose BIG Benefits for our family's medical insurance. Nathan was very helpful and competent. Thank you for your excellent service, ...
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I'm really glad I chose BIG Benefits for our family's medical insurance. Nathan was very helpful and competent. Thank you for your excellent service, patience and consideration of our insurance needs.
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5
May 05, 2024
Health insurance made simple, easy, clear. Excellent prices, excellent options for all needs, and exceptional ongoing support. Couldn't ask for better...
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Health insurance made simple, easy, clear. Excellent prices, excellent options for all needs, and exceptional ongoing support. Couldn't ask for better service!
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5
Apr 26, 2024
Nathan went above and beyond to make sure I understood the policy I was signing up with and made it an easy process.
5
Apr 25, 2024
Nathan is extremely professional and quick to respond!
5
Apr 25, 2024
Nathan was very professional and attentive throughout the process from start to finish. He made sure I had the coverage I was Looking for and that I u...
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Nathan was very professional and attentive throughout the process from start to finish. He made sure I had the coverage I was Looking for and that I understood the details.
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5
Apr 23, 2024
Nathan was very helpful and gave me great advice about my health insurance options.
5
Apr 10, 2024
Nathan was very knowledgeable and helpful. He gave us multiple options and then helped us navigate those options.
1
Apr 08, 2024
I have reason to believe that this is a fraudulent business
5
Apr 04, 2024
Nathan really broke down the confusion of picking healthcare coverage in a way us normal people can understand. He eliminated the frustration of tryin...
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Nathan really broke down the confusion of picking healthcare coverage in a way us normal people can understand. He eliminated the frustration of trying to understand what is covered and not. He made picking insurance so easy! He really did all the heavy lifting for us and made the whole process painless. I’m so thankful we found Nathan. Thank you!
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5
Mar 22, 2024
Nathan was helpful & thorough with explaining my family medical insurance options. Allowed us to ask as many questions as needed & lead us in the dire...
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Nathan was helpful & thorough with explaining my family medical insurance options. Allowed us to ask as many questions as needed & lead us in the direction that made the most sense.
Thank you again for your help!
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1
Mar 19, 2024
Well i take back my review. Nathan talked about getting me set up with health insurance and vision then dental. Never got anything but bogus vison car...
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Well i take back my review. Nathan talked about getting me set up with health insurance and vision then dental. Never got anything but bogus vison cards in the mail and he took $142.10 from me and then refused to call me, short texts back and days of waiting to get an answer. DO NOT GET ANY INSURANCE FROM THIS COMPANY!!!! I want to warn all people now. This is a scam and a pyramid scheme. You will not get any insurance and he will in turn steal your hard earned cash.
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5
Mar 07, 2024
Nathan was very responsive in returning calls to initiate the health ins. process. Was very knowledgeable on the products and explained benefits in e...
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Nathan was very responsive in returning calls to initiate the health ins. process. Was very knowledgeable on the products and explained benefits in easy and understandable way (for people such as me.)
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5
Mar 05, 2024
Very helpful and does a good job at explaining plans to you.