I am not a smoker and stopped in the store to pick up some sticks for a gift. I met Juan, who helped me out with a sampler pack that was a big hit. The selection seemed good but the emphasis was placed on customer service and it really showed. I don't live in the area but would definitely make the drive for the experience alone. Keep up the good work, it makes a difference. Less

Every bit was good as everyone said. The last majority of their business is online but I stopped in and was surprised by the great selection and very friendly Rafael who have us a tour before I picked out sticks. No one smokes inside so it was actually clean and smelled good, plus there's a nice discount for first time buyers. Less

I had a great experience at Cigars Direct yesterday! The selection of cigars and accessories is great. The 2 guys that helped me were knowledgeable; they were more than willing to help with recommendations and answer all my questions. Highly recommended! Fernando Less

Wow! I can’t believe how great this place is. I have been very skeptical about ordering cigars online. Been disappointed more often than pleased. First of all, I always call the shop first. I was immediately impressed that an actual person answers the phone with no automated answering service. I spoke with the gentleman and he told be how they offer a very personalized shopping experience and how they a four man operation and they are an actual shop based out of Tampa. So I took a chance and placed an expensive order during a promotion. The next day I called again to ask some questions and I was treated very respectfully and I was not treated as if I was bothering him or wasting his time, something that unfortunately I find happens all Too often in the Cigar industry. He resolved my query and thanked me for my order and my support. I had ordered during a promotion and received a lot of valuable promo items for free, Something cigars Direct does often! My review could stop here and it would still have been an A++ experience, but there is more! My order shipped the very next day and was on my door 3 days later, not to mention the 4th of July was one of those 3 Days. I am also in Florida so shipping times may vary. When my order arrived everything was packed securely and carefully. They even included mini Boveda packs in the ziplock bags my cigars were in . That was very unexpected and something you don’t see from anywhere else that I’ve purchased from, Mini Boveda packs To make sure they stay fresh, absolutely incredible! If you’re on the Fence about placing an order, have no fear, Cigars Direct won’t disappoint! They will treat you with respect and take the utmost care with your order! I can’t wait to visit them personally the next time I happen to be in Tampa! An absolutely incredible shopping experience. I Will be placing many more orders with Cigars Direct! As if all that wasn’t enough their prices are also second to none! I got a limited edition box of Rocky Patel year of dragon. Priced at a 10% discount! That is something the local shops in my area do not do. They give a discount on non-limited boxes only. If you buy a box of limited edition sticks it’s full price! Not with cigars Direct! Juan and Raphael are top notch Amazing Gentlemen and true Aficionados. You guys have earned a customer for life! Sincerely, Rob A. Less