based on 278 reviews
Just in Time serviced our furnaces for years. Recently we switched companies and we were appalled to learn of very high pricing and about their total lack of customer care. Five years ago Just in Time replaced the inducer motor and charged us $625. We just replaced the inducer motor again (after only five years) and a different company did the same work and charged us $375 plus then gave us an ... More
Just in Time serviced our furnaces for years. Recently we switched companies and we were appalled to learn of very high pricing and about their total lack of customer care. Five years ago Just in Time replaced the inducer motor and charged us $625. We just replaced the inducer motor again (after only five years) and a different company did the same work and charged us $375 plus then gave us an additional 10% off for being a repeat client. I tried phoning several times (15+) and left several messages for Justin to contact me. I eventually did get his direct line but never answered his phone no matter what time of day I tried. I was just hoping he could explain the huge price difference and help me understand why it was more expensive five years ago?? I would not recommend using this company. Less
This company was recommended by a close friend who used their duct cleaning services a couple of years ago and was pleased with their services and I relied on his experience. Their technician came and did some cleaning and minor maintenance that cost me half my monthly budget. I've no complaints about their duct cleaning work, but I'm very unhappy with their pricing policy for maintenance as the ... More
This company was recommended by a close friend who used their duct cleaning services a couple of years ago and was pleased with their services and I relied on his experience. Their technician came and did some cleaning and minor maintenance that cost me half my monthly budget. I've no complaints about their duct cleaning work, but I'm very unhappy with their pricing policy for maintenance as the total price they charged me for the service, I was later quoted half the price by two other companies. I just trusted my friend's recommendations and thought they were the best in their work and price, however at least ultimately the price is too high compared to their competitors and I really hope that at least the parts supplied their technician will last for a while, although I'm not sure, we were given a one-year warranty on the parts replaced. And during a conversation with their representative and expressing my dissatisfaction over the phone next day, she simply regretted that I was unhappy but promised to recheck and call me back, since she didn't work couple days and didn't have proper information, but still haven't heard any call from her. I definitely won’t use their services going forward and will not recommend them to anyone. I know that to this review their representative will most likely respond that you agreed with the proposed price, yes, I agreed and confirmed the completion of this work only because of the recommendations that were given earlier, I trusted you and didn't think that I would be charged twice more. Moreover, there is a simple idea of customer support for further business continuation. My advise, regardless of how the services were recommended, take the quote, especially maintenance/repair cost and compare with other companies as well, don't agree in rush with offered price, technicians sometimes exaggerate about furnace condition and parts. Less
Ben and Savannah were great. Very pleasant and very thorough. Terrific job. Thanks.
Started out helpful with our furnace failure, got us in quickly the technicians were great and then once it was determined a new furnace was required that’s where it went down hill… was originally told they could replace the furnace quickly, had to come and run one more test a day passed and they came and confirmed new furnace was the option. Still totally fine with this. A quote would be sent to... More
Started out helpful with our furnace failure, got us in quickly the technicians were great and then once it was determined a new furnace was required that’s where it went down hill… was originally told they could replace the furnace quickly, had to come and run one more test a day passed and they came and confirmed new furnace was the option. Still totally fine with this. A quote would be sent to me. Still fine. Got home from work got a call from Justin, he advised me his installer was simply too big to get in the space to install a new furnace and proceeded to tell me “I wish you the best of luck finding someone to install a new furnace”. That’s what did it for me was the tone in his voice like he could care less about helping a customer. His tone with that comment was just not called for. Only reason I am giving 3 stars is because of the helpful technicians there otherwise this review would be a 1 star review. Thanks for nothing Justin. Less
He came over for a furnace cleaning. I figure the best place to park was in the back yard. As he parked out front I got his attention. I opened his passenger door while he was already parked and told him to come around the back. He kept yelling at me “yes Yelling” to shut the passenger door. I waited till he got out. I asked him are you always this ignorant with you clients? He asked why do we ha... More
He came over for a furnace cleaning. I figure the best place to park was in the back yard. As he parked out front I got his attention. I opened his passenger door while he was already parked and told him to come around the back. He kept yelling at me “yes Yelling” to shut the passenger door. I waited till he got out. I asked him are you always this ignorant with you clients? He asked why do we have a problem? I said yes. Your fired. This guy was a complete AH. No respect for the elderly. Less
Just in Time Furnace team delivered a quality service. Adam and Matt gave was excellent and they gave me good tips on how to maintain a good furnace.
From easily booking & calling directly to book the appointment, Patty was very nice & helpful, and I got an appointment reminder. Reliable company and prices were honoured. Great value and quality. Based on my experience today, Nathan is an incredible and reliable professional. The service rendered was prompt, careful and efficient to clean our furnace and air ducts. Nathan was also careful with ... More
From easily booking & calling directly to book the appointment, Patty was very nice & helpful, and I got an appointment reminder. Reliable company and prices were honoured. Great value and quality. Based on my experience today, Nathan is an incredible and reliable professional. The service rendered was prompt, careful and efficient to clean our furnace and air ducts. Nathan was also careful with the furniture around, addressed with patience all of our concerns and fulfilled his word. Fron now on, I will definitely be using this company and will go with the recommendation to get the furnace cleanup service every 2 years and the tune up service every year. I totally recommend this company. Less
Extremely impressed with Matt who came out and tuned up our furnace. He is very easy to talk to and answered all of our questions to our satisfaction. You never feel like you are being sold unnecessary services. Will request Matt next time. FYI...Patti in the office is a very effective communicator! Thank you
Patty was fantastic to work with on getting an air conditioner installed at our residence. The installers Adam and Jason were also great to interact with and very professional. The Just in Time Furnace team was agile and able to manage some unforeseen challenges with the install - which only further demonstrated their knowledge and experience. Thank you!
The technicians were on time and very professional. They were both great with my dog who was a little nervous with the noise, and always informed me of what they were doing. Thank you for doing such a great job with cleaning all of our ducts and inspecting our furnace. We will definitely recommend Just in Time to family and friends, as well as use them going forward. Thank you!
They did duct cleaning in July 22. I trusted them and didn't check that vents are actually cleaned or not. just look at this vent. its how I found it. Edit 1. Answer to your reply. No, nobody told me that they are leaving this vent dirty. Edit 2. Called the number provided. Left a voicemail. Never got a callback.
The worst!!!! Cold air vent in basement was missing a cap, when they used pressurized air to clean, the mess went all over basement and they never cleaned it up. also shavings of aluminum left all over the floor where my kids play .
If you think it is a liability to do just what a customer is paying for, then issue a waiver of that liability and let the customer decide if they want more service or not and free your self from any liabilities. Don't just go ahead doing more and sending a huge bill
Just in Time gave me a choice of 2 hour windows, indicating that it should take no longer than an hour. Parvinder called about 20 minutes out to advise me of his arrival time. He is a very nice, pleasant, polite and efficient person. It was a very good appointment.
We used this service and were pleased however there was a lot of dust in the filter so called to inform them. They were great about making sure I was happy so sent a crew out to redo the whole process. Bud & Ryan were exceptional, professional and thorough. They informed us of the problem and rectified it. The company was very fast in rescheduling another cleaning. I like a company that stands be... More
We used this service and were pleased however there was a lot of dust in the filter so called to inform them. They were great about making sure I was happy so sent a crew out to redo the whole process. Bud & Ryan were exceptional, professional and thorough. They informed us of the problem and rectified it. The company was very fast in rescheduling another cleaning. I like a company that stands behind their work so this was a very good experience. Less
Incredible once again. On time, didn’t try and sell me something I didn’t need. Furnace looks brand new it’s so clean!
Bought a Groupon for Just In Time Furnace for Duct cleaning. We live rural, just outside of Okotoks, which on the Groupon it states they service Okotoks. Prior to booking the service we called the office to ensure they would come out and were told that they would we just have to pay mileage past a certain point (only 11kms). The service was booked and they attended our house to do the Duct Cleani... More
Bought a Groupon for Just In Time Furnace for Duct cleaning. We live rural, just outside of Okotoks, which on the Groupon it states they service Okotoks. Prior to booking the service we called the office to ensure they would come out and were told that they would we just have to pay mileage past a certain point (only 11kms). The service was booked and they attended our house to do the Duct Cleaning. Once it was completed the technician stated they couldn't accept the Groupon because we were outside Calgary. No where in the fine print did it say only within Calgary or even Okotoks for that matter. The technician went back to the office and the staff confirmed they wouldn't accept it. I have contacted Groupon and they have been attempting to reach them in relation to this and they are not responding. This is completely unprofessional and appalling on business standards. If they don't accept outside of Calgary for the Groupon it should state as such and secondly, the staff shouldn't have told us that we would just pay mileage for the rural location. I am continuing to work with Groupon to have this rectified. I will never use or recommend this company to anyone. A complete disappointment. Less
Highly rated technicians. Top class service. Awesome work done. Superb experience. Recommended to all
Got a furnace tune-up from a Groupon deal. Never used this company before but gave it a try using the Groupon deal and the great reviews on Groupon. Booking was easy and the receptionist was super nice and helpful. However our technician came and didn't introduce himself or who he was with. He came and basically looked at the furnace and the parts, told us what needed replacing soon and that was ... More
Got a furnace tune-up from a Groupon deal. Never used this company before but gave it a try using the Groupon deal and the great reviews on Groupon. Booking was easy and the receptionist was super nice and helpful. However our technician came and didn't introduce himself or who he was with. He came and basically looked at the furnace and the parts, told us what needed replacing soon and that was it, didn't clean anything or told me if everything is working fine, etc. It took him less than 30 mins for the tune up. Every other company I've dealt with took at least an hour and the furnace always looks new. There was obvious water spots in the unit but he didn't address that or look for the problem. Unfortunately, cannot say I'd recommend them at least for a furnace tune-up Less
Right from the first call talking to Regan, she was so friendly and knowledgeable. Ryan and Bud come and were so awesome. They showed me things I needed to know and even modified my dryer vent hose cause it was too long. They were very helpful and did an amazing job. I will most definitely use them again. Thanks again you guys this whole experience with Justin in time was very impressive. You’ve ... More
Right from the first call talking to Regan, she was so friendly and knowledgeable. Ryan and Bud come and were so awesome. They showed me things I needed to know and even modified my dryer vent hose cause it was too long. They were very helpful and did an amazing job. I will most definitely use them again. Thanks again you guys this whole experience with Justin in time was very impressive. You’ve got some great employees on your team you should be proud. Less
The technician was on time and very professional. He checked my unit, greased what needed greasing, installed the proper size filter and have me a diagnosis of the condition of the furnace. I am now confident that this furnace will work well throughout the winter months. This was by far the best Groupon I have ever purchased and will definitely recommend this company to friends as well as ... More
The technician was on time and very professional. He checked my unit, greased what needed greasing, installed the proper size filter and have me a diagnosis of the condition of the furnace. I am now confident that this furnace will work well throughout the winter months. This was by far the best Groupon I have ever purchased and will definitely recommend this company to friends as well as use them going forward. Thank you Just In Time for the peace of mind! Less
Complete rip off. The guys parked out front for more than half an hour before they started. They will tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says the... More
Complete rip off. The guys parked out front for more than half an hour before they started. They will tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says they did. Charged me to move their hoses around the house. Which is Complete garbage. There was debris bits left all over. Never once asked me if they could leave their shoes on. They just did. They’ll also Tell you that you’ll get 10% off because of their coupon in the mail box. The lady said she would call me back. Which she never did, that was probably a month ago now. The two guys were decent enough I guess but we’re also complaining about the owner and how they were going to quit. I heard it all on my doorbell camera. Sure makes me want to use these guys again. A job that should have been like $500 maybe $600 cost me over $900. Definitely do not recommend anything about this company. Less
Complete rip off. The guys parked out front for more than half an hour. They do tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says they did. Charged me to m... More
Complete rip off. The guys parked out front for more than half an hour. They do tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says they did. Charged me to move their hoses around the house. Complete garbage. There was debris left all over. Never once asked me if they could leave their shoes on. They just did. They’ll also Tell you that you’ll get 10% off because of their coupon in the mail box. The lady said she would call me back. Which is a lie, that was probably a month ago now. The two guys were decent enough I guess but we’re also complaining about Justin and how they were going to quit. I heard it all on my doorbell camera. Sure makes me want to use these guys again. A job that should have been like $500 cost me over $900. Definitely do not recommend anything about this company. Less
Just In Time have been our furnace guys for many years - this summer we had them install an air conditioning system into our home. When we had curious noises happening after the install, they came right back out and quickly determined that the noises had nothing to do with their installation but were super quick to figure out why it was happening and figured out how to repair it for us! Every sin... More
Just In Time have been our furnace guys for many years - this summer we had them install an air conditioning system into our home. When we had curious noises happening after the install, they came right back out and quickly determined that the noises had nothing to do with their installation but were super quick to figure out why it was happening and figured out how to repair it for us! Every single employee we have ever dealt with has been polite, professional, informative, and overall fantastic human beings! We will never use anyone other than Just In Time! - Mark & Maria Downey Less
Overall, I had a great experience! They were responsive, professional, took the time to answer questions I had, and also provided some helpful hints/tips for my furnace system. I will definitely book with this company again for any future services!
A little disappointed that I had to pay for installing a waranty part because "the office" could not find my service records
I had my very first experience with Just in time. Darcy and Ben came just before time and spent more than 1.5 hrs to clean the furnace and all ducts. I am very impressed and appreciate Darcy’s attention to detail and he went extra miles to close my furnace’s CO exit as well as attached a cardboard to an unwanted duct opening. Darcy’s customer service and his experience has now made me their loyal... More
I had my very first experience with Just in time. Darcy and Ben came just before time and spent more than 1.5 hrs to clean the furnace and all ducts. I am very impressed and appreciate Darcy’s attention to detail and he went extra miles to close my furnace’s CO exit as well as attached a cardboard to an unwanted duct opening. Darcy’s customer service and his experience has now made me their loyal customer. I will be signing up the service with them again next time. Also if you want to also clean your Dryer duct then I suggest to get their packaged service rather Groupon as it would be a better value to them and home owner. Dryer duct cleaning and disinfectant spray is included in their regular package. Less
Friendly fast service. Fleixble times that work for your schedule. They show up on time and do a great job. They are professional and knowledgable. Good price for quick, quality work. They also do fireplace cleaning.
my old humidifier has been leaking water for several months, I was debating to get it repaired or install a new one. Called in last weekend, and received quotes on repair and installing new one with the model name. After searching the model GA 1042, and called back again on Thursday to get more info about the model, I decided to install the new one. Chas came over in about 2 hours the same day, r... More
my old humidifier has been leaking water for several months, I was debating to get it repaired or install a new one. Called in last weekend, and received quotes on repair and installing new one with the model name. After searching the model GA 1042, and called back again on Thursday to get more info about the model, I decided to install the new one. Chas came over in about 2 hours the same day, removed the old humidifier and installed the new one. Chas explained how the new model works, answered my questions. His installation is very professional, he even checked the wires if they are wired to only function when heating is on or when fun is on. I am very happy with Chas' work and also happy with Just In Time. will definitely recommend. Less
I recently purchased a groupon and had my furnace and ducts cleaned after moving into an older home (c.1949). The two technicians that arrived were knowledgeable, friendly, hard working and efficient. All in all the service took just over an hour. The techs were also good sports about having to work in the crawlspace. Very much appreciated and will use again in the future!
I book Just in Time for furnace and duct cleaning. I had used them in the past and had been very pleased with their service. I was equally impressed this time around. The crew (Darcy & Ben) did a great job and Darcy was full of advice on numerous topics. If you are looking to hire furnace and duct cleaning you only need to make one call - Just in time!
I was told over the phone that their fees were $60 dispatch and diagnosis and $50 labour once the customer agreed to what needed to be done and then extra for parts. I was charged the $50 labour, totalling $115 for him to flip the switch as the flame in my furnace went out. I think that is totally unethical. He was in my house for 2 minutes. The next day my furnace went out again and they wouldn’... More
I was told over the phone that their fees were $60 dispatch and diagnosis and $50 labour once the customer agreed to what needed to be done and then extra for parts. I was charged the $50 labour, totalling $115 for him to flip the switch as the flame in my furnace went out. I think that is totally unethical. He was in my house for 2 minutes. The next day my furnace went out again and they wouldn’t help. Obviously flipping the switch and spending two minutes wasn’t going to solve the problem. Very upset with the customer service with Justin himself. Less
Came out and serviced my furnace. Was professional and time. Help getting it running with out charging me a bunch of parts and have me a recommendations. Tech was friendly and knowledgeable. Would recommend.
Came on time. Very knowledgeable. Got the job done really well and took their time. Great value.
I have had two great experiences with Just in Time Furnace. The first was a few years ago when they cleaned my furnace and ducts and did a great job. Most recently I booked another furnace and duct cleaning and upon arrival they discovered that everything was already looking really clean. They took the time to explain that it wouldn't really be beneficial to do a full cleaning at this time and ga... More
I have had two great experiences with Just in Time Furnace. The first was a few years ago when they cleaned my furnace and ducts and did a great job. Most recently I booked another furnace and duct cleaning and upon arrival they discovered that everything was already looking really clean. They took the time to explain that it wouldn't really be beneficial to do a full cleaning at this time and gave me some tips on furnace filters and maintenance. I appreciated the honesty and that they were willing to go away without charging me for any services that day. I highly recommend this company for their honesty, being punctual and friendly staff. Less
I saw Just In Time Furnace on Groupon, and I wanted to inquire about their vent cleaning service, so I called their number. I was impressed with the customer service I got from Patty. She was knowledgeable, honest, enthusiastic, and extremely helpful. I was advised that my apartment wasn’t fit for their service, and I was given tips to clean out my vent. And because of this, when I buy a house, t... More
I saw Just In Time Furnace on Groupon, and I wanted to inquire about their vent cleaning service, so I called their number. I was impressed with the customer service I got from Patty. She was knowledgeable, honest, enthusiastic, and extremely helpful. I was advised that my apartment wasn’t fit for their service, and I was given tips to clean out my vent. And because of this, when I buy a house, they will for sure be doing my vent maintenance. 😄 Less
We had an amazing experience with Just In Time Furnace :) They came to clean our ducts and vents and boy am I happy they did! They arrived on time, were extremely professional and genuine. You can tell they really love what they do and it’s truly showcased in the work they do. Not only did they do a phenomenal job, but they also provided a lot of tips and feedback for maintenance that will save u... More
We had an amazing experience with Just In Time Furnace :) They came to clean our ducts and vents and boy am I happy they did! They arrived on time, were extremely professional and genuine. You can tell they really love what they do and it’s truly showcased in the work they do. Not only did they do a phenomenal job, but they also provided a lot of tips and feedback for maintenance that will save us from future headaches down the road. Highly recommend using their services and look forward to using them again in the future! Less
Had furnace (heat pump) and ducts cleaned. Good communication, great service. Technicians Darcy and Ben were respectful and knowledgeable. Would hire them again, good value.
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To me it looks like they do not care about their commitments and schedule the job multiple times. The charges are too high for this level of commitment. At site, they have their own "calculator" to calculate the cost and expect an increase up to 50% than the initial estimation.
My experience from Just in Time Furnace is top notch from installation to maintenance. I would recommend them for any furnace and AC needs. My first experience with them was duct cleaning, furnace tune-up and AC maintenance back in 2019. The staff that worked on my house were professional, thorough and friendly. Based on my initial experience with them, I decided to move forward and got them to... More
My experience from Just in Time Furnace is top notch from installation to maintenance. I would recommend them for any furnace and AC needs. My first experience with them was duct cleaning, furnace tune-up and AC maintenance back in 2019. The staff that worked on my house were professional, thorough and friendly. Based on my initial experience with them, I decided to move forward and got them to install a new Napoleon furnace in Oct 2021. Glenn came over and looked at my HVAC set-up and recommended the appropriate BTUs and blower size based on the size of my house. He didn't upsell me on items that were not needed. I had a few other quotes from other reputable HVAC shops and they were very cookie-cutter and tried to upsell items like a new humidifier, thermostat, etc. which weren't really needed. On top of that, Just in Time Furnace pricing was very competitive than the other shops. Mike and Adam did the install of the new furnace. They were very experienced in doing the install and completed it within 5 hours. They walked me through what they did for the install, which made me very confident that it was done well. They also did not leave a mess and the install was quite tidy. They gave me recommendations where to place the humidifier monitor to ensure the whole house is getting the right amount of moisture. There were issues with the humidifier but it got eventually fixed with no questions asked. The person that came by to fix the humidifier (I forgot his name), came by a couple times to get the humidifier working. I had to buy a new part for it and it worked fine. He even suggest to not connect it to the NEST thermostat because it may not work properly. I had some issues with vibrations of the furnace during start-up after a couple of months since the furnace parts started to settle. I had Chas (one of their senior guys..20 yrs of experience if I am not mistaken) come out a few times trying to diagnose and fix the issue. With his "know-how" and due diligence he was able to fix the vibration. He was very knowledgeable and pleasant to chat with. He walked me through what he did and left it open to me to call the office again if the issue comes back. Justin (the owner) and Trisha (front-office staff) were great to talk to. They never questioned the issues I had and made sure they promptly scheduled time to have someone look at my furnace issues. If I do I have another issue, I am sure they will be address my concerns and not shrug it off. I call that great customer service! I look forward in calling them for my annual maintenance on my furnace, AC and duct cleaning. As I said at the beginning of this review, I would highly recommend using Just in Time Furnace. Less
Blower on my furnace died at noon on a Sunday. Called and dispatcher warned me that the 1 guy working was busy but told me not to worry and he will be there that same day. Rates are transparent and fair. Luigi was professional, clean and had heat blowing before 8pm. Highly recommend!
We had a suspicious noise coming from our furnace, and called Just in Time to come look at the issue. Glenn was the service representative who was sent out promptly after our call. Glenn was very professional, inspected the unit, provided advice, and pointed out general maintenance considerations for the future. Definitely would recommend!
Nate did a great job of servicing our furnace. Very knowledgeable, enthusiastic and even took time to educate me on what we should expect from our furnace moving forward. Nate turned a stressful situation into a positive experience. No question who I will call next time. Thx Nate!
Just as luck would have it, I woke up to a cold house on a Sunday...Just in Time was recommended by a friend and I am so thankful it was! I received a call back right away from Matt and he talked me through how to reset my furnace to see if that would fix it. Unfortunately it didn't work so I had to get him to come out for a service call. He was on time, very knowledgeable and friendly. He g... More
Just as luck would have it, I woke up to a cold house on a Sunday...Just in Time was recommended by a friend and I am so thankful it was! I received a call back right away from Matt and he talked me through how to reset my furnace to see if that would fix it. Unfortunately it didn't work so I had to get him to come out for a service call. He was on time, very knowledgeable and friendly. He gave me some added tips to prevent future problems and was able to fix it without any additional parts or labor. I would highly recommend :) Great job, especially on a cold Sunday less than a week before Christmas to be this reliable. Less
We booked Just in Time Furnace to clean our ducts and vents and are so happy with our choice. Joe and Adam were excellent; Joe offered several maintenance tips that will save us money going forward (very much appreciated!) and Adam was incredibly conscientious and thorough. Both great individuals. We've recommended their services to our neighbours and will definitely be calling them again in futu... More
We booked Just in Time Furnace to clean our ducts and vents and are so happy with our choice. Joe and Adam were excellent; Joe offered several maintenance tips that will save us money going forward (very much appreciated!) and Adam was incredibly conscientious and thorough. Both great individuals. We've recommended their services to our neighbours and will definitely be calling them again in future. Less
Unreasonable charges! Please explain the dispatch and labour charges clearly to the customer.
Ripoffs.
Just had a tune-up and duct cleaning. Super professional and very helpful. Thanks Matt, Darcy and Ben!
Just in time is a very very good company, I highly recommend this company, Glenn came on time very courteous and did a wonderful job ,he went through everything and let me what needs replacing and what are the issues of concern, he was very Honest and straight forward. I am so happy and at peace knowing everything is good now. Thank You Glenn
We had Darcy visit us from Just In Time Furnace to perform a duct cleaning and repair our humidifier. Darcy was very friendly and knowledgeable. Throughout the process he gave us tips and tricks and answered some of our questions about heating our house. When we thought we were having an issue with the heat later that night, I gave Darcy a quick text and he replied right away (after his work shi... More
We had Darcy visit us from Just In Time Furnace to perform a duct cleaning and repair our humidifier. Darcy was very friendly and knowledgeable. Throughout the process he gave us tips and tricks and answered some of our questions about heating our house. When we thought we were having an issue with the heat later that night, I gave Darcy a quick text and he replied right away (after his work shift) to help me troubleshoot my problem. He also gave me recommendations of thermostats that would work well in our home and even told us to send him pictures when shopping for thermostats to get his expert opinion on the quality. Darcy went above and beyond his job description! Less
Joe and Adam came to clean our ducts. They arrived right on time and provided excellent customer service; I really felt they went above and beyond. I didn't know there was so much I didn't know about the health of your furnace! I would absolutely recommend Just in Time.
Great service and went above and beyond in explaining the benefits of a UV air purifier. Will use again for furnace maintenance and repair.
We had our annual furnace maintenance done today with Just in Time. They have an awesome team right from the beginning when I booked our appointment to the work that was completed. They are professional, friendly, and confirmed what we needed done. We received a call the day prior to the appointment to confirm the 2 hour window. Matt called 15 minutes prior to his arrival and was on time. He was... More
We had our annual furnace maintenance done today with Just in Time. They have an awesome team right from the beginning when I booked our appointment to the work that was completed. They are professional, friendly, and confirmed what we needed done. We received a call the day prior to the appointment to confirm the 2 hour window. Matt called 15 minutes prior to his arrival and was on time. He was very thorough I appreciated that the furnace area was left clean. I’d recommend Just in Time for any repairs or regular maintenance. Thanks! Less
This was my first time using Just in Time to clean my ducts and vents. Right from setting up the appointment and explaining the cost to having the techs come over was a great experience. Joe and Adam were on time and very professional, they went over and above explaining many aspects of maintaining my furances health and how it effects my families health and well being as well. I would stron... More
This was my first time using Just in Time to clean my ducts and vents. Right from setting up the appointment and explaining the cost to having the techs come over was a great experience. Joe and Adam were on time and very professional, they went over and above explaining many aspects of maintaining my furances health and how it effects my families health and well being as well. I would strongly recommend this company to anyone. Thank you! Less
I had Joe and Adam come to do a cleaning and they were very informative. Lots of feedback and tips on how to maintain my furnace. The service was great. Thanks
Darcy and Noah just cleaned my vents and furnace, and they did a really great job! They called when they were running late, called when they were on their way, were very respectful in my house, and Darcy was very knowledgeable about the different parts of my furnace. I will 100% be using Just in Time in the future! Thanks Guys!
Matt completed a service of my furnace recently. He was fantastic. Not only am I a new home owner but I am a new Canadian so the inner workings of a furnace are completely foreign to me! While he waits for the furnace to kick in, he happily explained some basics, the options for how he could leave it set to run and when I should expect them to come back for another service. If all that was no... More
Matt completed a service of my furnace recently. He was fantastic. Not only am I a new home owner but I am a new Canadian so the inner workings of a furnace are completely foreign to me! While he waits for the furnace to kick in, he happily explained some basics, the options for how he could leave it set to run and when I should expect them to come back for another service. If all that was not enough, my dog thought he was fantastic! Less
I had Nate in to do a furnace tune up and duct cleaning and he was amazing! Thanks to his expertise he was able to diagnose a problem with the heat exchanger and showed me exactly what the problem was. Boy does he know his stuff! Incredible work ethic snd so pleasant as well. Just in Time is my go to for any furnace work I've had them before for my house and my mom's house and always super... More
I had Nate in to do a furnace tune up and duct cleaning and he was amazing! Thanks to his expertise he was able to diagnose a problem with the heat exchanger and showed me exactly what the problem was. Boy does he know his stuff! Incredible work ethic snd so pleasant as well. Just in Time is my go to for any furnace work I've had them before for my house and my mom's house and always super happy with their work. Highly recommend. Less
Noah and Darcy did a duct clean and at my grandparents house. They did an amazing job and explained the whole process to them. Will be using these guys again and referring them to all are friends and family.
Darcy and Noah did a great job servicing our furnace and cleaning all our ducts. They even stopped to remove a birds nest from an exterior vent. Super professional and experienced.
Darcy and Noah did an amazing job a few weeks ago. These guys rock!
Was blown away offered by Just in Time and especially their technician Matt. He was very knowledgeable and went above and beyond in explaining how my furnace operates and took the time to answer all my questions. I would have no hesitation recommending Just in Time and will definitely be using them as my go-to company in servicing my Furnace in the future.
Darcy and Noah cleaned my parents house ducts and furnace. They said these guys were very professional and helpful with moving furniture and explaining the whole process. Overall the experience was great, from now on all of my friends and family will be using just in time for all of are furnace needs.
Darcy and Noah came to our house last weekend for furnace cleaning and they did an amazing job. They were both professional and friendly. Darcy even gave us some useful tips on how to properly care for our furnace. We will definitely recommend Just in Time to family and friends.
Matt did my annual furnace servicing. Really friendly guy, was honest about what work he’d recommend proceeding with and what could wait till my next service. I have used Just In Time every year since I bought my place and have always had a good experience with their office folks to schedule an appointment, and technicians who come to do the actual work.
Have used this company several times, today Joe & Adam were on time & did a great job! Thanks.
I have used Just In Time multiple times and would absolutely recommend them to anyone in need of furnace repairs or cleaning. Darcy and Adam were professional and knowledgeable, answering questions and explaining any concerns. My cleaning and install were done quickly and I have a warm house!
I have used these guys in the past and have been satisfied. This time though Ben and Yogi went above and beyond. They were very respectful, friendly to my little (annoying) dog, were very thorough, and even fixed my dryer vent, which I don’t think I could have figured out. I so appreciated the work they did and will use Just In Time every year. Thank you so much!
Matt did an exceptional job tuning up my furnace. He took the time to explain everything he was doing and gave me some very good feedback on tips and tricks to help make my system more efficient. I highly recommend Just in Time Furnace for all your furnace needs. A+
Quick and Professional install of an AC unit. Really easy process from initial email to installation. Would 100% use them again.
Received 3 quotes for an AC Install, and Just In Time Furnace came in the lowest. After also having had a positive experience with them replacing a water heater in our last house, I knew their service and quality of work were great, so did not hesitate to book them for the install. Their technician, Adam, was very informative and did a great job on the install. No complaints. Once everything was... More
Received 3 quotes for an AC Install, and Just In Time Furnace came in the lowest. After also having had a positive experience with them replacing a water heater in our last house, I knew their service and quality of work were great, so did not hesitate to book them for the install. Their technician, Adam, was very informative and did a great job on the install. No complaints. Once everything was done, he took the time to answer any questions I had and walk me through how to use it. Less
Used these guys 5 years ago to fix my hot water tank. They did a good job for a reasonable price so when the same thing happened I gave them a call. 2 hours later they called back and we arranged for a time later in the day when I would be home. 2 hours later while I'm on my way home they called me and said they couldn't make it today. I call somebody else.
I was nervous, the flood had been a week ago, but I really felt comfortable with all gentlemen, on time, clean, we talked about issues, what they felt as professionals, he made a huge impact after an flood.They listened, showed me where my filter actual was.. hmm. I highly recommend them, I gave them brownies
Darcy and Noah were highly professional and did an amazing job. Night and day compared to previous service received from another service provider. Highly recommend using Just In Time Furnace.
Both customer service and the technician were friendly. The technician (Matt) did a good job on the furnace tuneup - the furnace is running much better now. I will definitely use Just In Time again.
We just had “Just In Time Furnace” come to our home this afternoon! Incredible service and outstanding knowledge. The guys were amazing with accommodating all of our animals while cleaning the ducts and super friendly with our curious toddler! Respectful and extremely tidy as well! Thank you “Just In Time Furnace!”**FIVE STARS**
Booked an appointment and they came in the next day. Joe and Adam were professional and walked us through the entire process. They left with everything returned to original and gave some good tips around future cleanings. Absolutely no issue getting them in again. Great customer service and reasonably priced.
First time using Just in Time Furnace and Adam the technician was amazing. I had a Groupon for the furnace tune up and from the time I called to book the appointment, the service was professional and great. Adam explained everything he found during the tuneup thoroughly. I would use this company again.
I have used the services of Just in Time and today Joe and Adam came over and did a great job! They went over and above and explained a lot of things which was great information and helped me much. I would strongly recommend this company to anyone. So far every one who came for service were all professionals and did exceptions job. Thank you!
Joe & Adam did a great job in cleaning my house' ducts. They were efficient and got the job done in proficient manner. The price was economical. I would recommend Just in Time to anyone.
Joe and Adam were fabulous! Took the time to really explain things and ensured I understood all the important aspects of good maintenance for our furnaces! Highly recommend them.
I’ve just had Ben out with Just In Time Furnace. The company was highly recommended on my community face book page. Ben was amazing. He took the time to answer all of my questions while being both friendly and knowledgeable. I will definitely have Ben out again.
Matt serviced the furnace in my home yesterday. He was very professional, friendly, and took the time to answer all my questions. I’m a repeat customer and would definitely recommend!
Matt serviced my 2 furnaces today. He was quick and very efficient. Very personable and respectful. I have used this company many times and would highly recommend them to anyone.
Our furnace started sounding like a 747 on Saturday night, called Just In Time on Sunday and as it was not an emergency a tech was sent first thing on Monday morning. Sure enough Matt showed up, diagnosed the issue, gave us the options and we gave the green light to replace the inducer motor and all was completed within an hour. Outstanding job, very pleasant to deal with and the problem is sol... More
Our furnace started sounding like a 747 on Saturday night, called Just In Time on Sunday and as it was not an emergency a tech was sent first thing on Monday morning. Sure enough Matt showed up, diagnosed the issue, gave us the options and we gave the green light to replace the inducer motor and all was completed within an hour. Outstanding job, very pleasant to deal with and the problem is solved. We have used them previously for cleaning and highly recommend Just In Time Furnace for all things furnace related. Thanks Matt ! Less
Matt came to our house today. He was fast, very nice, explained the issue to me and fixed it no problem. Awesome job guys!
We have been using Just in Time Furnace for a few years now. We first met them about 6 years ago in the winter when our furnace stopped working in the middle of the night during a really cold snap. When I called and told them I had a young child in the house they responded immediately. Furnace was fixed and we were extremely happy with the technician Nate. Since then we have called them for all ... More
We have been using Just in Time Furnace for a few years now. We first met them about 6 years ago in the winter when our furnace stopped working in the middle of the night during a really cold snap. When I called and told them I had a young child in the house they responded immediately. Furnace was fixed and we were extremely happy with the technician Nate. Since then we have called them for all our heating and HVAC needs. From service to repair we have always been happy with their response time, professionalism, and fair pricing. We just moved into a new house and had them service our furnace, HVAC system, and clean our furnace vents. Thank you Just in time.. As always… A GREAT JOB!! Less
We recently had AC installed and are extremely happy with the service and product we had installed. Darcy came out to do an estimate the day after we called to make the appointment and the unit was installed the following week. We were really pleased with the speed of the installation since this was a busy time for AC installations in Calgary. We’ve used this company for furnace cleaning as well ... More
We recently had AC installed and are extremely happy with the service and product we had installed. Darcy came out to do an estimate the day after we called to make the appointment and the unit was installed the following week. We were really pleased with the speed of the installation since this was a busy time for AC installations in Calgary. We’ve used this company for furnace cleaning as well and would definitely recommend them. Less
Recently installed air conditioning in our house. The 2 men that did it were very polite, clean, efficient. All my dealings with both, Fonda and Justin were professional, kind, and understanding. Even did a follow up call to make sure we were happy with everything. Very grateful to have this cold air blasting through my house now. Would absolutely recommend to anyone. Thanks guys!!
From Patti for first contact booking to the technician she sent out. They are all great & the one we had today was no exception. His name is Matt & he was extremely knowledgeable, educational & polite. He took the time to make sure I understood everything he was doing & translated it so I could understand. I would not hesitate to recommend this company. 6 Stars...bonus star !!
Fast and efficient! Darcy asked if I had a pet, as the noise could freak them out, which I thought considerate right off the bat. Then he went the extra mile to tell me my humidifier was leaking and costing me money on my utility bill so he sorted that out, and even oiled a part on my furnace! He also helped me open my carbon monoxide detector so I could put the battery in, put the date on it and... More
Fast and efficient! Darcy asked if I had a pet, as the noise could freak them out, which I thought considerate right off the bat. Then he went the extra mile to tell me my humidifier was leaking and costing me money on my utility bill so he sorted that out, and even oiled a part on my furnace! He also helped me open my carbon monoxide detector so I could put the battery in, put the date on it and got that plugged in - advising me to also get one in my downstairs suite. Above and beyond and super friendly. I’m a senior so very much appreciated. I will definitely use these guys again, very good, friendly and helpful! Less
At the end of May we purchased a Groupon for Just In Time (JIT) Furnace to clean our rental unit’s furnace and air ducts. I thought this was a pretty good deal to get the furnace and 10 air ducts cleaned for about $70, so went ahead and bought it. Mid-June I booked an appointment with Just In Time for the end of June since our tenants were moving out at that time. The admin assistance said they h... More
At the end of May we purchased a Groupon for Just In Time (JIT) Furnace to clean our rental unit’s furnace and air ducts. I thought this was a pretty good deal to get the furnace and 10 air ducts cleaned for about $70, so went ahead and bought it. Mid-June I booked an appointment with Just In Time for the end of June since our tenants were moving out at that time. The admin assistance said they have the day of June 30 wide open. Perfect. Our tenants were moving out that day so I picked the 11-1pm timeslot. I received a message from JIT a few days later that they have to reschedule our appointment to 1-3pm. Fine, I’ll just make sure we have someone in the condo during that timeslot instead. The day of I received another call saying that the technician left his worklog at home and they would have to reschedule the visit to a different day. I called back and asked to speak to the owner since this is the second time JIT rescheduled and this time was because the technician left his worklog at home? Justin explained that he had a crew working in the morning, they encountered asbestos so he had to send them home and he didn’t want them to wait around until 1pm for our job so he didn’t have a crew to send. To me, these reasons didn't jive as to why I couldn't get the work done today. After letting him know we needed this job finished today he said he could ask a different crew that could be there in 20 minutes (which would be noon). We already made arrangements with our tenants to be in the place between 1 and 3 to let the technician in. No one was at our condo for noon since the time JIT rebooked was 1-3. I called JIT back to unfortunately reschedule for a different day. The admin staff said they can have someone come on July 2 arrival time between 8-9am. Ok. I thought because JIT rescheduled a few times, good customer service practice would be they would have someone there closer to 8am. The technician showed up at 8:55am. He did call and left a message at 8:30am letting me know he would be there in 20 mins. When he arrived before he started working he explained quite fast that he would be cleaning the furnace, return air vents, ducts. He was professional and went to work. After he was done he gave me the bill and said there were 20 ducts, he cleaned the furnace, etc. Oh, the Groupon voucher said 10 air ducts. He said the 10 are covered but the additional ones are $10/air duct. I called Justin to get this clarified because I thought it was my choice if I wanted to get the additional air ducts done. I also thought they would provide an estimate if there was any extra cost before they started the job. Justin was on the phone so I asked the admin assistant that the technician was there at the moment, he wasn’t able to leave until I spoke with Justin. Justin then came on the phone. I went through what I thought the Groupon deal was and that I distinctly remember the admin staff saying if we have a high efficiency furnace the additional cost would be $47. He said he can vouch for all of his staff because he hears what they are saying to all the customers and all of the staff talked about the additional cost of the air ducts. I wanted to see the Groupon fine print again to see how the additional air ducts part was worded but because the voucher was redeemed I couldn’t get it. I asked Justin to send it to me. He said he would get a screen shot and send it to me (I’m still waiting for it). At this point, emotions were high, voices were raised and as a business owner his job is to de-escalate the situation, not escalate it. A couple things to point out about this interaction with JIT. Understand that if you have 30 vents in your place 10 are covered by the Groupon and you will pay an additional $200 to cover the additional 20 vents. Also, I found Justin, the business owner to be very unprofessional. I hope Justin takes this feedback and improves his business practices and customer service going forward. Less
We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down... More
We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down a scarce part that we needed!! Later the same day Matt came out and replaced the part, within 5 minutes!!! We had our A/C back on in super quick time!!! Would definitely recommend these guys!! Both Techs were very nice and really friendly and easy to deal with!!! We will Definitely be using this company for all our future Furnace, A/C and duct issues!! Couldn’t be happier!!! Thank you Just In Time!!!! Joanne & John McGuiness Less
We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down... More
We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down a scarce part that we needed!! Later the same day Matt came out and replaced the part, within 5 minutes!!! We had our A/C back on in super quick time!!! Would definitely recommend these guys!! Both Techs were very nice and really friendly and easy to deal with!!! We will Definitely be using this company for all our future Furnace, A/C and duct issues!! Couldn’t be happier!!! Thank you Just In Time!!!! Joanne & John McGuiness Less
Matt showed up on time, inspected the furnace and provided me with professional answers to my inquiries. He also kindly inspected the humidifier and replaced the pad with one spare I kept there. Thanks for being so diligent. I recommend Matt and this company.
They parked the huge truck partly on my grass, barely missing my flower bed. The tech on that side stepped out and right onto and over my plants, to get to the back of the truck. Didn't even try to step around them or get the driver to move the vehicle. Not impressed. That little detail over shadowed the rest of the service call, and I won't bother to comment on the actual service call. It's a fu... More
They parked the huge truck partly on my grass, barely missing my flower bed. The tech on that side stepped out and right onto and over my plants, to get to the back of the truck. Didn't even try to step around them or get the driver to move the vehicle. Not impressed. That little detail over shadowed the rest of the service call, and I won't bother to comment on the actual service call. It's a furnace cleaning...they appeared to complete the job. Won't book again. PS, since it's mentioned in the company response here I will say that this isn't sour grapes for the groupon thing. The incident I mentioned happened....feel free to ask the assistant tech who did it. The senior tech was the one driving. Anyway the groupon thing was a separate issue, and I think the company mentioning that publicly here, when they didn't say anything to me about their intention to make it right when I called, speaks volumes. And for the record, no where in the fine print does it mention anything about booking protocol. It remains a disappointing experience and I still won't book again. Less
Matt was really knowledgeable. He fixed the higher heat energy level setting for my furnace that was not done before. He was excellent to deal with. I would highly recommend his service.
Just in time did an amazing job on my check in and replaced a few parts - timely, efficient, reasonable price, on time. Great service overall.
First time using Justin Time. I have to admit. As a former Service Manager for a different Heating company in Calgary who do furnace and duct cleaning, I decided to give Justin a call. No Regrets at all. I spoke with Justin personally to book our clean and from there everything went above my expectations. The office staff were so polite and accommodating. The crew called that they were on the way... More
First time using Justin Time. I have to admit. As a former Service Manager for a different Heating company in Calgary who do furnace and duct cleaning, I decided to give Justin a call. No Regrets at all. I spoke with Justin personally to book our clean and from there everything went above my expectations. The office staff were so polite and accommodating. The crew called that they were on the way so I knew to expect them. They did a great job and were very clean with floor runners, equipment and a detailed inspection on my furnace. Not to forget how polite and respectful of our home and thorough they were. Thank you Justin and to your crew for a great experience. Would highly recommend and will. When it is time for another clean and check up I know who to call. Thanks again and keep up the excellent work. Mark Coffin Less
Very professional and knowledgeable.
They sent a technician who is not competent and was going to waste time and money. I was lucky he got frustrated because unnecessary part he wanted to buy and he could not find. He asked me to buy it. I called another company that showed and got the job done for the cost of the part the technician wanted me to buy, while it needed a rest. The problem was totally something different than what just... More
They sent a technician who is not competent and was going to waste time and money. I was lucky he got frustrated because unnecessary part he wanted to buy and he could not find. He asked me to buy it. I called another company that showed and got the job done for the cost of the part the technician wanted me to buy, while it needed a rest. The problem was totally something different than what just in time technician recommended. Less
My furnace had been having issues for a while (not caught by another company 4 months ago when I called them out) and finally it gave up meaning I had no AC. I suspected the blower motor as explained to a previous company so instead I chose to call Just In Time to send out a technician. The lady on the phone was great and after a few minutes of making calls she said someone would be there in the ... More
My furnace had been having issues for a while (not caught by another company 4 months ago when I called them out) and finally it gave up meaning I had no AC. I suspected the blower motor as explained to a previous company so instead I chose to call Just In Time to send out a technician. The lady on the phone was great and after a few minutes of making calls she said someone would be there in the hour. Within 30 minutes I had someone at my house. Matt was the technician who confirmed the blower motor had failed and needing replacing. He had everything replaced/repaired and back up and running within a few hours. Matt explained in detail what he was doing and what to expect in the years ahead with my furnace. Very good service and completely satisfied. Less
I’ve used this company for a couple years for cleaning and just had the furnace tuneup done by Matt today. Awesome service, On time and he explained everything. Showed me the crack in the heat exchanger and told me what I needed to do. Will use in the future again for sure. Great job Matt
I'm very happy with the service Matt provided tuning up my old furnace while explaining Practical information honestly without trying to sell me a new furnace.
Just used this company for the first time - had my furnace & ducts cleaned plus a furnace tune up. Very happy with the entire process. The girl that booked my appt completely explained the charges (no hidden costs), the guys that cleaned the furnace, A/C and ducts were EARLY (they called and asked if they could come early - YES). The guy that did the furnace tune up (Matt) was early as well (... More
Just used this company for the first time - had my furnace & ducts cleaned plus a furnace tune up. Very happy with the entire process. The girl that booked my appt completely explained the charges (no hidden costs), the guys that cleaned the furnace, A/C and ducts were EARLY (they called and asked if they could come early - YES). The guy that did the furnace tune up (Matt) was early as well (he called beforehand), was very professional and did a great job. I LOVE the fact that they were all early, efficient, decent pricing and did exactly what they did with no surprise hidden costs. I would recommend this company and will would definitely use them again. Less
We have been using Just in Time for years now. For cleaning Joe and partner does a great job and is honest and forthright with tips and suggestions. We just had Dennis in to look at our furnace as it was clicking throughout the night keeping us awake and frightened about leaks. He came by and cleaned the furnace and we paid a lot less than expected! Honest, efficient and knowledgeable. These guy... More
We have been using Just in Time for years now. For cleaning Joe and partner does a great job and is honest and forthright with tips and suggestions. We just had Dennis in to look at our furnace as it was clicking throughout the night keeping us awake and frightened about leaks. He came by and cleaned the furnace and we paid a lot less than expected! Honest, efficient and knowledgeable. These guys are great! Less
My positive experience started with Patty who answered the phone to Joe and Mark who cleaned my furnace & vents. They were all very friendly and professional and Joe took the time to explain various things about the furnace. I would highly recommend Justin Time.
Though I did not submit a review after I had Just in Time come in back in 2018 to repair our furnace I figured I better say what a positive experience it was. We had gone away for the weekend in a cold spell much like we all are going through currently. Came back to a cool house but didn’t think anything about it until waking up to an internal temp of 9 degrees. Called a couple of companies when ... More
Though I did not submit a review after I had Just in Time come in back in 2018 to repair our furnace I figured I better say what a positive experience it was. We had gone away for the weekend in a cold spell much like we all are going through currently. Came back to a cool house but didn’t think anything about it until waking up to an internal temp of 9 degrees. Called a couple of companies when googling the internet but appt’s were being booked a few days down the road. I had called Just in Time and they set up an appt for the next day, fixed the little problem and we got heat. So impressed with the quick response and the good job they did. Definitely would recommend Just in Time for any furnace trouble. Just wish they also did plumbing, a new issue has cropped up and I would not hesitate to call them on that. March 16, 2021 Long story short is we were going to use a company to come in to do a furnace tuneup and duct cleaning for certain personal reasons. Waited 4 days for a return phone call confirming an appt day & time which we never received. I called Peter, he called the office, Justin called me and had two appts setup for the next day. Now that is great customer service! Guys came in early for both the duct cleaning and furnace tuneup. Friendly, knowledgeable, took sone time to explain a few things to us, I have no qualms or hesitations recommending Just in Time for any plumbing or furnace needs. Less
Very professional and knowledgeable, would highly recommend. Thank you for a job well done. I am very satisfied.
I cannot thank Mark enough for his honesty and knowledge. I would definitely recommend using this service.
Price - 100% Quality - 100% On Time - 100% Happy client - 100% Return Client - 100%
Using theses guys was an absolute pleasure. Highly recommended!!!
They were super nice and the air smells much cleaner but the clean up job wasn't there. They left metal shavings and screws on the ground in the basement and didn't put any of our vents back on. And there was a ton of dust and debris on the floor beside the heat register that my husband had to clean up.
Cant thank Joe and Mark enough. They are the best and the honest professionals that I have seen ever. Joe had the utmost knowledge of the furnace and the air cleaning system. he guided me through the process of keeping the air clean in the house. we have had furnace cleanup before, but never like this. I would highly recommend the team of Joe and Mark to visit your home. Thumbs up!
Service and staff were great.
Excellent service in super cold weather. Quick response, reasonable rates. Highly recommend.
Nate was amazing! Showed up as expected and very quickly from the time we called. He called to walk us through each step while educating us on the life and parts of the furnace. Highly recommend!
We had Just in Time Furnace Inc. come today for a duct cleaning and dryer vent cleaning. They arrived on time and called ahead to let me know they were on their way, which gave me time to lock up our dog. They were very professional, laid down tarp so as not to scuff up the floor and were respectful of any furniture they had to move. They were both very personable, friendly guys. Neil gave me som... More
We had Just in Time Furnace Inc. come today for a duct cleaning and dryer vent cleaning. They arrived on time and called ahead to let me know they were on their way, which gave me time to lock up our dog. They were very professional, laid down tarp so as not to scuff up the floor and were respectful of any furniture they had to move. They were both very personable, friendly guys. Neil gave me some advice on duct vents and maintenance schedule and his colleague helped wrangle my cats when they escaped (I found him holding one like, this one is trying to escape… :) ) Overall I couldn’t recommend them high enough. Excellent company, excellent work. Less
Darcy was very friendly, knowledgeable and professional. Would highly recommend this company to anybody! Super impressed and satisfied with the superb customer service. Darcy found a baby bottle while cleaning the furnace... ew. The air in my house smells so much cleaner now. EDIT: the furnace didn't turn on the day after but I called Just in Time and they sent someone out to look at it immediat... More
Darcy was very friendly, knowledgeable and professional. Would highly recommend this company to anybody! Super impressed and satisfied with the superb customer service. Darcy found a baby bottle while cleaning the furnace... ew. The air in my house smells so much cleaner now. EDIT: the furnace didn't turn on the day after but I called Just in Time and they sent someone out to look at it immediately. Was just the pilot light but wow. Superb customer service! Will be using this company from now on. Less
I’ve used this company before and have had a good experience however this time I’m not so happy with it. I purchased a Groupon like I did last time and found the prices have increased dramatically. I don’t make a lot of money and was looking for the cheapest option for the furnace/duct cleaning. When I phoned to make the appointment I ended up going with the general rate that they had minus the G... More
I’ve used this company before and have had a good experience however this time I’m not so happy with it. I purchased a Groupon like I did last time and found the prices have increased dramatically. I don’t make a lot of money and was looking for the cheapest option for the furnace/duct cleaning. When I phoned to make the appointment I ended up going with the general rate that they had minus the Groupon discount thinking I would be saving money. Turns out I ended up paying about $30 more then I would have in all the extra fees. After they left I checked the invoice and they charged me $10.95 per extra vent when it should have been $10. I feel totally ripped off. Also they were barely here for the hour and hope the work was done properly and thoroughly. Less
I HIGHLY RECOMMEND THIS PLACE! I just had a duct cleaning, furnace tune-up and inducer motor replaced earlier today. The technician was on time, offered very competitive rates and did an all around great job!
Great service!!
Bought a coupon from groupon but I ended up paying $250++ additional for a 900 sqft home. The furnace guy said I had 20 vents without even counting. He’s creepy and intimidating so I just paid it so he can leave the house. I tried other company for my other house which is double the size and I only paid $180. Will not use this company ever again.
I was told over the phone that the cost for cleaning 10 vents is $129 for a high efficient furnace. They never mentioned anything about an additional $44 for high efficient furnace. I trusted everything I was told on the phone and I set the appointment. Later on they emailed me the quote. Somewhere in the middle which you may not notice, if you trust people word, they showed an additional $44 whi... More
I was told over the phone that the cost for cleaning 10 vents is $129 for a high efficient furnace. They never mentioned anything about an additional $44 for high efficient furnace. I trusted everything I was told on the phone and I set the appointment. Later on they emailed me the quote. Somewhere in the middle which you may not notice, if you trust people word, they showed an additional $44 which is not ethical. If the customer calls and trusts your word, you better be bright about all hidden fees. After The work was done, I noticed the extra charge which was pretty disappointing. However I was referred by a friend and she talked high about Just In Time Inc, I’ll take my business elsewhere and never go back to this place. Less
Thank you Just in Time Joe and Mark! If there is an honest and professional award, I will give it to you guys. Highly recommend this business. I have bad allergy for dust, so looking into the furnace cleaning, however Joe and Mark discovered it was another issue with the furnace and furnace cleaning alone may not help. They explained to us how to improve the air quality and went an extra mile to ... More
Thank you Just in Time Joe and Mark! If there is an honest and professional award, I will give it to you guys. Highly recommend this business. I have bad allergy for dust, so looking into the furnace cleaning, however Joe and Mark discovered it was another issue with the furnace and furnace cleaning alone may not help. They explained to us how to improve the air quality and went an extra mile to inspect whether the set up was correct. As a result, the furnace had some incorrect set up and that caused some venting issues.For the first time I can feel the air flowing in our house, and hopefully my allergy will be gone very soon. But now, I can feel the difference in my breathing within the house. Really appreciated all your help!! Less
Quickest availability in the city. Courteous, fair price, and walked me through everything. Thanks Dennis for your help yesterday!
Curtis from Just In Time came out for a furnace service on our high efficiency furnaces. He arrived exactly on time, and did a thorough service/clean. He explained everything that he did and what he saw in a way we could easily understand. Cost was very reasonable and we would certainly recommend Just In Time and Curtis in particular.
The team was great to work with! Matt was very quick to diagnose the issue with our furnace and get it back to working order!
Just In Time Furnace Very happy with the Service and explained everything professionally I recommend to use them. Awesome job guys:)
We had our furnace tuned up November 12, 2020, the tune up job was fine but he noticed the humidifier was off, so he turned it on. November 19, 2020 they came to service the furnace and clean the air ducts. We noticed the humidifier was leaking and the water went in the room and soaked up our brand new carpet (we just had the basement done). We talked to the manager and he said they are not re... More
We had our furnace tuned up November 12, 2020, the tune up job was fine but he noticed the humidifier was off, so he turned it on. November 19, 2020 they came to service the furnace and clean the air ducts. We noticed the humidifier was leaking and the water went in the room and soaked up our brand new carpet (we just had the basement done). We talked to the manager and he said they are not responsible for the cleaning up of soaked carpet. We would appreciate help or call back we did spend a lot of money for both the jobs. Less
I have always had very positive experiences with Just In Time Furnace. They arrived on time, provided a 30 minute courtesy call, were professional and courteous and did a great job. I appreciate the summary of the work that was done upon completion and their prices are reasonable and fair. So far, JIT has been the best company I have worked with with regards to supporting my furnace. I would ... More
I have always had very positive experiences with Just In Time Furnace. They arrived on time, provided a 30 minute courtesy call, were professional and courteous and did a great job. I appreciate the summary of the work that was done upon completion and their prices are reasonable and fair. So far, JIT has been the best company I have worked with with regards to supporting my furnace. I would highly recommend them. Less
I had Darcy and Ben as my technicians today. They were great! Very professional and knowledgeable. I was updated on when they would be arriving and was walked through the process of what they were doing as well as given information on my Furnace, Humidifier and Dryer. I will be using Just in Time again.
Justin was a great guy to chat with!
I just had these guys come in and do the cleaning of the vents and my fireplace. They are awesome. So professional. They explained everything about the furnace. They laid down drop sheets. They were supper mindful about my dogs and cat. I can not say enough about this company and Ryan and Bud. I should mention that I had them come out last month as well for a furnace repair. Again so professional... More
I just had these guys come in and do the cleaning of the vents and my fireplace. They are awesome. So professional. They explained everything about the furnace. They laid down drop sheets. They were supper mindful about my dogs and cat. I can not say enough about this company and Ryan and Bud. I should mention that I had them come out last month as well for a furnace repair. Again so professional and no over charging. I will be recommending them to everyone. Less
Darcy & Ben from JITF cleaned my furnace today. The whole experience was as it should be, from booking with the office, getting day-before reminder call, heads up call morning of, arriving on time, as careful as possible around the house, answering questions, making useful suggestions, personable crew. Absolutely no complaints. I'm a repeat customer and will continue to be. Thanks guys!
Adam was professional, competent, friendly, and voluntarily helpful, providing many useful tips and tricks throughout the service. He answered all my questions in lamens terms, explaining everything he was testing and the expected normal values before actually performing the testing - I appreciated the transparency. He also wore a mask. Exceptional experience with a demonstrated expert.
Parm was very professional and I had very good service. Thank you
Matt was fantastic. He was thorough and walked me through everything he was doing. Will use again for furnace cleaning/tune up.
I booked with these guys and they are great! David and Ryan were fantastic! The best service I’ve experienced in a long time. 😀
Friendly, efficient & on-time! We just had our furnace cleaned with this company. I purchased a Groupon for the cleaning and had no issues booking my service within the allotted time. The technicians (Neil & Yazi?)phoned and arrived right at 10am for my 10am-12pm appointment window. They were in and out in 1hr. I will be using Just in Time for my next cleaning. Thanks for being professional and ... More
Friendly, efficient & on-time! We just had our furnace cleaned with this company. I purchased a Groupon for the cleaning and had no issues booking my service within the allotted time. The technicians (Neil & Yazi?)phoned and arrived right at 10am for my 10am-12pm appointment window. They were in and out in 1hr. I will be using Just in Time for my next cleaning. Thanks for being professional and friendly! Less
Just in Time has been cleaning my home, my parents and sisters homes for 5 years or so. Reliable, accurate pricing. they work to fit in your emergencies quick as they can and are very helpful and clear about the work required and the prices. Highly recommended.
Just had Nate come to our home to do our furnace and ducts. Amazing service, very friendly and informative. Thank you for your great service, will definitely hire again Darla
I have never seen such an unreliable person. I made an appointment to clean the stove at 11o’clock. The bad traffic caused me to be 16 minutes late. This guy said could wait for 20 minutes, but he left. I’m sorry I was late, but I Also want to share my experience
Thank you for your superior service and excellent knowledge in how my furnace and vents work and how I can maintain them well. Joe and Matt arrived in time, were friendly and very efficient and helpful. I would definitely recommend this company to friends. I’ll also contact again for any of my furnace needs. Thanks!
Joe and Matt came to my place today for duct cleaning and a furnace tune. They were friendly quick and efficient. Joe took the time to educate me a bit more about the furnace and air quality, thanks again guys.
Started out with a rough experience with the first tech I placed a phone call to Justin and he was pretty quick to reassure me he would make it right I had 2 new techs arrive to my home Niel and yogi from start to finish I had an amazing experience they went above and beyond and I am now a happy customer I would highly recommend asking for Neil and yogi always appreciate good workmanship !!!
Would not recommend Just in Time Furnace. Ordered a Groupon for vent cleaning and when the guy came to our house he wouldn't wear a mask mind you we are currently in a pandemic and wearing a mask in doors in mandatory as per Calgary bylaws. To make matters worst he said in the fine print they have to clean all vents which would make the Groupon useless. This is blatant false marketing and Groupon... More
Would not recommend Just in Time Furnace. Ordered a Groupon for vent cleaning and when the guy came to our house he wouldn't wear a mask mind you we are currently in a pandemic and wearing a mask in doors in mandatory as per Calgary bylaws. To make matters worst he said in the fine print they have to clean all vents which would make the Groupon useless. This is blatant false marketing and Groupon has been notified as about the situation. DO NOT USE Just in Time as you will be ripped off and scammed. Less
Dont drive like an aashole and road rage with other people on the road in a company vehicle.
Very disappointed with the service. My house is a mess. Management should train their staff on how to use a broom and a shovel. Only intention was to upsell the already pricey service. $300.00 for one hour/ 2guys. Never ever again :-(
Made a appointment for a furness tune up for May 28 but had it changed to a later date because of the Covid. New date was booked for July 3 between 12 and 2 pm with the lady telephone operator. On July 3 we waited until 2pm but not one showed up . I called the telephone operator it seemed she forget to move it to July 3... She suggested to move it to another date I agreed with. Than she keep ask... More
Made a appointment for a furness tune up for May 28 but had it changed to a later date because of the Covid. New date was booked for July 3 between 12 and 2 pm with the lady telephone operator. On July 3 we waited until 2pm but not one showed up . I called the telephone operator it seemed she forget to move it to July 3... She suggested to move it to another date I agreed with. Than she keep asking for details, name , tel number address which she already had in the first place. When I said she already had these details she became angry, I said why are you angry I am the customer here. Than see complained she was not payed for this and she bluntly hang up !!! Maybe management of the this company can train this person to be CUSTOMER FRIENDLY AND DO HER WORK PROPERLY so you will not lose customers . Will book with another company thank you Less
Edited...after a call from Justin, explaining that he was sick and unable to return calls. He was able to sort out my concerns. I stressed that regardless of their circumstances of why my calls where not returned, customer service is very important, and he needs to have a system in place while operating a business to make sure customer service is still top priority. He will take that into account... More
Edited...after a call from Justin, explaining that he was sick and unable to return calls. He was able to sort out my concerns. I stressed that regardless of their circumstances of why my calls where not returned, customer service is very important, and he needs to have a system in place while operating a business to make sure customer service is still top priority. He will take that into account moving forward, and apologized for any inconveniences. I have used this company in the past, with no issues and have been a happy customer up until now. I recently had them come out to clean dryer vents and ducts at two different properties. At the second home that was booked a few days later, I was charged double the price for a vent that couldn’t even be completely cleaned because they didn’t send out the right crew that could do the job. The vent at the second home was an added service to duct cleanings, so there was no reason for the double cost on cleaning a dryer vent. After several calls to the company and an email to Justin the manger, he has never returned any of my calls or email. DO NOT BOOK! They will scam you of $$. Less
Just in time has done my a/c in two different homes and also a garage heater. I have never had an issues with either of the installs. Excellent quality work and products. The staff is very friendly as well.
Bought a groupon for Duct cleaning service. Emailed to see if they were still operating during COVID and were told "Yes call to book an appointment". Both my husband and I have called multiple times, the phone always goes to voicemail, we have left multiple messages, and no one calls us back. I have replied to the email saying we called an left a message..... Still nothing. In a time where money ... More
Bought a groupon for Duct cleaning service. Emailed to see if they were still operating during COVID and were told "Yes call to book an appointment". Both my husband and I have called multiple times, the phone always goes to voicemail, we have left multiple messages, and no one calls us back. I have replied to the email saying we called an left a message..... Still nothing. In a time where money is tight and we have to be careful where we spend, this is very disheartening. Less
I was offered the basic package with a discount so furnace and ducts. I was not able to get the vents done at that time they came but just did the furnace. I never got the discount they offered. I asked for them to come back and they wanted full price again. Also they have a Groupon offer that had bought and they would not honour. It was misleading and never got the discount. I have had to shop a... More
I was offered the basic package with a discount so furnace and ducts. I was not able to get the vents done at that time they came but just did the furnace. I never got the discount they offered. I asked for them to come back and they wanted full price again. Also they have a Groupon offer that had bought and they would not honour. It was misleading and never got the discount. I have had to shop around and get another company now to finish the job. Not impressed with the customer service. 👎 Less
Found my furnace would not turn on, learned my motor inducter had failed. Ordered over the phone, they had me send them the furnace serial number and a picture to confirm they gave me the right part! They warned me that it is common for the wheel to seize on the motor shaft. The wheel was another 45 dollars. I took his advice and took my time removing the screw, (penetrating oil and a torch). Wi... More
Found my furnace would not turn on, learned my motor inducter had failed. Ordered over the phone, they had me send them the furnace serial number and a picture to confirm they gave me the right part! They warned me that it is common for the wheel to seize on the motor shaft. The wheel was another 45 dollars. I took his advice and took my time removing the screw, (penetrating oil and a torch). Without that tip I might have needed two trips to the shop or been without heat for whole day. Thanks for the expertise guys! Less
Levi and Aaron were very efficient and great at explaining the cost of the service before they started and what it entailed plus the fine print. That was a great thing in my mind - then i had the opportunity to be 100% aware of the charge and what was covered in the cost. I would recommend them again!!
These have been my go to guys for everything furnace. My furnace went down late Saturday night and I called first thing Sunday and they were there ASAP. Dennis was very professional and explain in detail what wasn’t working and fixed the problem. I was pleasantly surprised with the price considering it was an after hours call. These guys are the best!!!
With the plethora of furnace cleaning companies in the city we chose to use these guys. Yes indeed they did a good job and we're courteous when they were in my home. The issues I have in regards to the service is that after coming home, I have to reinstall cold air and heat vents as well as clean the main floor of the dust they trucked around from the concrete basement floor. Nitpicking, maybe. B... More
With the plethora of furnace cleaning companies in the city we chose to use these guys. Yes indeed they did a good job and we're courteous when they were in my home. The issues I have in regards to the service is that after coming home, I have to reinstall cold air and heat vents as well as clean the main floor of the dust they trucked around from the concrete basement floor. Nitpicking, maybe. But for dishing out close to $700 for the work. I shouldn't be responsible for these matters. Also they did not cover up the railing going up stairs and damaged our rail post as well as some wall damage with their hose. Will be trying another company next time. Less
Be extremely careful if you’re dealing with just in time furnace inc in any way and read reviews I Bought parts for my furnace from Justin (presumably the owner) They were the wrong parts and did not fit Even though I brought in the old parts to match them up with was told they were good and would work even though they did not have any equipment to test them which was my question because the p... More
Be extremely careful if you’re dealing with just in time furnace inc in any way and read reviews I Bought parts for my furnace from Justin (presumably the owner) They were the wrong parts and did not fit Even though I brought in the old parts to match them up with was told they were good and would work even though they did not have any equipment to test them which was my question because the parts I was sold had no tags or packaging (should have been my first red flag a furnace tech without the necessary tools to test with) I contacted The company to see if they would refund or exchange ..was told no because now they are used and they can’t sell used parts ..even though I did not open any packaging or install the parts When it was obvious they would not fit as I was Removing the old parts to replace with new ones I contacted the company right away To be clear I was verbally told the company has a no refunds policy(it’s not stated anywhere in righting be careful). but since they were the wrong parts all together and I did not install them they could have at least given me the right ones in exchange or something they said I was good to go happily taking my $$$ Less
Came home to find our place at 2 degrees on a minus twenty Saturday night. Called and they were here within the hour, fixed within two! Above and beyond service! Thanks!
These guys were nothing short of amazing. Professional, kind, courteous, and very polite. They came in to do routine duct cleanings, and let me know of the tune ups that should be done to maintain the furnace. Not once did I feel pressured, or compelled to do what was brought forth, but, you bet these guys will be who will be doing the work. Thanks again!!
If customer service is important to you, do NOT use this company. Employee was rude and not helpful. When you’ve paid for a service (in full in advance) you deserve a certain level of professionalism, this company fell well short. Would never hire again and hope you don’t either.
I had 2 employees come to my house to get my furnace and vents cleaned. Before the employees even came to my house I called the night before to confirm my appointment and they thought it was is calgary. I Thought that was fine, mistakes do happen. When the agents arrived, right From the beggining one of the employees were rude. His welcome message was that we needed to move a vehicle that was no... More
I had 2 employees come to my house to get my furnace and vents cleaned. Before the employees even came to my house I called the night before to confirm my appointment and they thought it was is calgary. I Thought that was fine, mistakes do happen. When the agents arrived, right From the beggining one of the employees were rude. His welcome message was that we needed to move a vehicle that was not ours. I was fine to ask my neighbour to move the vehicle but his approach seemed very aggressive. It only seemed to go downhill from there. He told us to close a tv stand door so his equipment can get in, once again very aggresively. And then they started there work. Once they were done they showed me the bill and it was higher then expected. I knew I had to pay for the charge since my furnace was HE as well as the additional vents. My price came out to the exact same price as it would have been if i did not get the groupon. I was dubious since the events leading to the payment. When they employees left, my renter also commented on the one employees attitude and his rude behaviour. My renter also noticed that there were fingerprint marks on the walls and on the banister that had to be cleaned once the employees left. In the middle of all this I do want to give a kudos to The other employee. She was very kind a personable. At first I thought that it was me being over sensitive, but when my renter siad a few comments in the middle as well as the end without me saying anything it was a good sign to believe my instincts I will not be using this provider again. Less
I had Just In Time furnace come out for a duct cleaning service last spring. It hadn't been done in years so I was a bit fearful I would get hit with a lot of extra charges but no, it was all as had been explained on the phone and the techs were awesome for explaining the process as well as giving me some tips for future maintenance. I would hire them again.
They refused to clean my furnace or even provide a solution, my furnace is located in the second floor and is counter flow. The tech's were surprised to find that my furnace was not located in the basement. And they don't like cleaning counter flow furnaces. My water heater is in the way, but they still could have cleaned it or attempted to try, the one fella was a little too big to fit around, b... More
They refused to clean my furnace or even provide a solution, my furnace is located in the second floor and is counter flow. The tech's were surprised to find that my furnace was not located in the basement. And they don't like cleaning counter flow furnaces. My water heater is in the way, but they still could have cleaned it or attempted to try, the one fella was a little too big to fit around, but the the other tech that was twiddling her thumbs could have tried. They were just rude, but when I mentioned that I had a groupon, they rolled their eyes and told me to get my money back, and then left!! Less
Joe & Trish are fantastic people🥳 Great advice & super informative. Thank you for being so great to us!!
Great service and staff!!
Our furnace hadn't been looked at in 3 years or more so I thought it was time to get it checked. We hadn't been having any problems with it whatsoever. Just In Time came and gave it a tune up yesterday and in less than 24 hours it completely quit working! I am waiting now on a technician to come and fix it. Update: The technician came and immediately got it working again. Evidently the door w... More
Our furnace hadn't been looked at in 3 years or more so I thought it was time to get it checked. We hadn't been having any problems with it whatsoever. Just In Time came and gave it a tune up yesterday and in less than 24 hours it completely quit working! I am waiting now on a technician to come and fix it. Update: The technician came and immediately got it working again. Evidently the door was not closed properly and sometime during the night it had sprung open just enough to disengage the safety switch and shut down the furnace. Less
Horrible experience to the point they won't return my email sent. I am very sensitive to smells and perfumes at no time they asked me if it mattered what they used in my furnace. After they left and my furnace came on the scent was horrible and made me so ill my eyes / face swelled up. It took me three days to get the smell out of my house and days after to feel better. My neighbor had it don... More
Horrible experience to the point they won't return my email sent. I am very sensitive to smells and perfumes at no time they asked me if it mattered what they used in my furnace. After they left and my furnace came on the scent was horrible and made me so ill my eyes / face swelled up. It took me three days to get the smell out of my house and days after to feel better. My neighbor had it done and she said it smelled like fresh air mine was nowhere's close to fresh air. Less
I had just in time come out around October 5th as my furnace wasn’t coming on I phoned the number left a message called back at least 3 times as it stated on there website 24-7 service it was cold that day I had to scramble to get some electric heaters so it wouldn’t get to cold in the house well to my surprise I got a phone call from Justin the next day saying they don’t offer the 24-7 service u... More
I had just in time come out around October 5th as my furnace wasn’t coming on I phoned the number left a message called back at least 3 times as it stated on there website 24-7 service it was cold that day I had to scramble to get some electric heaters so it wouldn’t get to cold in the house well to my surprise I got a phone call from Justin the next day saying they don’t offer the 24-7 service until the winter time well then maybe they should state that on there website so anyway I had the guy come out and he said the ignitor was shot so he replaced the ignitor and when he was replacing the ignitor he informed me there was a $59.99 dispatch fee which I was not told about it ended up costing me $330.00 and change I told the guy that came out that I wasn’t told about the dispatch fee he told me Justin should of informed me of the charge well just in time have been servicing my furnace for the past 6 years or more I have spent a lot of money with this company I feel ripped off and I will no longer be using there services so if you call them for a service make sure you don’t get a extra charge they neglect to inform you about Less
So Happy I chose Just in Time to do my furnace cleaning! fast efficient and friendly. I will be recommending to all my Clients!!
I wouldn't recommend these guys nor will I be using them again. The ducts were cleaned, however not great. There were dust bunnies in the furnace compartments and the whole home humidifier was filled with dust, dirt, and drywall clumps. They left a couple heat registers off, neglected to cleanup dust and dirt on the floor all around all heat registers, and didn't clean the furnace vents outside. ... More
I wouldn't recommend these guys nor will I be using them again. The ducts were cleaned, however not great. There were dust bunnies in the furnace compartments and the whole home humidifier was filled with dust, dirt, and drywall clumps. They left a couple heat registers off, neglected to cleanup dust and dirt on the floor all around all heat registers, and didn't clean the furnace vents outside. They brought a large hose from the truck through a basement window and in the process broke the window screen and left it on the lawn. One of the main floor vents visible in my unfinished basement was also completely disconnected to the floor box (just an open pipe blowing into the basement), I'm not sure why they even needed to disconnect it, but they certainly never connected it again. After the cleaning and service they said my furnace was in a healthy working order but it's now 3 months later and guess what broke?! Less
Required a furnace igniter in a short period of time and Justin at Just in Time was very helpful and professional in providing what we needed.
Had a malfunctioning furnace serviced. Staff didn’t seem quite knowledgeable and kept contradicting himself several times, word maybe was used a lot. Well “maybe” it’s this maybe it’s that doesn’t sound like a pro to me. Ended up replacing a part that didn’t seem to be needed to be replaced, made problem even worse. Charged a lot! Feel ripped off and with non working furnace still “just in time”... More
Had a malfunctioning furnace serviced. Staff didn’t seem quite knowledgeable and kept contradicting himself several times, word maybe was used a lot. Well “maybe” it’s this maybe it’s that doesn’t sound like a pro to me. Ended up replacing a part that didn’t seem to be needed to be replaced, made problem even worse. Charged a lot! Feel ripped off and with non working furnace still “just in time” for the cold! Read several reviews of people with similar experiences how these guys change parts that don’t need to be changed. Thanks! I’ll call real furnace pros now. Less