based on 143 reviews
Great service. Attention to detail and very pleasant to work with. If you want Roofed Right, call Roof it Right!
They were very nice, very polite, caring courteous, kind and respectful
Super friendly and easy to work with, responsive, and knowledgeable. Even helped me in working with my insurance company. Will definitely work with this company again!
Thorough. Quality. Prompt. Friendly. Reasonable.
This is one of our rental homes and we did not need to be there. Honest, trustworthy. No worries at all. Prompt response time. Professional service from beginning to end. Extremely pleased. Excellent communication. Will refer to all friends and family.
Had our roof replaced approximately 8 years ago and skylights installed 2 years ago. Great job on both, quick response time and very professional! Highly recommend.
very professional on there work
5 years ago, after the birth of my daughter, I took a risk and left a good job and came and worked for Roof It Right. The last 5 years I must admit have been amazing for my professional growth. They tapped into my potential, and we worked together to develop our processes. It was a great relationship for the most part but the way I was treated (and continue to be treated) has completely soured th... More
5 years ago, after the birth of my daughter, I took a risk and left a good job and came and worked for Roof It Right. The last 5 years I must admit have been amazing for my professional growth. They tapped into my potential, and we worked together to develop our processes. It was a great relationship for the most part but the way I was treated (and continue to be treated) has completely soured the relationship and I want to bring awareness to how this company treats people. I knew the way Roof It Right was trending, and their goals, I was going to be phased out (several others as well, not just me). What I didn’t know on my way out the door I was going to be treated so poorly. I was let go via text message. I was shut out of all my CRM’s, emails, etc. My final invoice has been outstanding, and Roof It Right is trying to pay me significantly less then I earned, and I am owed. The amount of gaslighting by the leader is appalling. I have been made to feel like I am a burden, I created financial hardships, and that my customers where somehow difficult and therefore they shouldn’t have to pay me my commissions owed. I am a 100% commission employee which means I don’t make money unless I sell jobs for them. Roof It Right has created financial hardships in my life. I am a single farther and I am sinking because of all the changes. Roof It Right is doing their part to create homeless veterans because I am soon going to get evicted. If Roof It Right would treat employees who have given their blood, sweat, and tears to them like this, would you really want to trust them with your home? I’m not the only one either. They’ve shaken things up in a big way and have disrespected a lot of good people. Do the right thing Roof It Right. Pay me. Less
I recently had the pleasure of working with Roof it Right for my roof that was damaged back in March. My roof had lots of wind damage from a storm and I called Roof it Right for an inspection. I initially had two companies scheduled for inspections, but Mr. Roof never showed up or even called to say they weren't coming. Juan came and did the inspection and advised my home was pretty damaged an... More
I recently had the pleasure of working with Roof it Right for my roof that was damaged back in March. My roof had lots of wind damage from a storm and I called Roof it Right for an inspection. I initially had two companies scheduled for inspections, but Mr. Roof never showed up or even called to say they weren't coming. Juan came and did the inspection and advised my home was pretty damaged and that I should be able to get it repaired or possibly even fully replaced. He came back to meet with my insurance inspector and pointed out all of the issues that he found. The insurance inspector claimed there was minimal damage and they offered me a very low amount to cover the repairs. Patty Irias was my contact with Roof it Right. She advised me that insurance companies will do this all the time and that they would help me fight to try to get a better settlement. I didn't realize how much of a fight it would be, as I had to go back and forth with them for literally 6 months. The insurance company kept trying to switch my insurance adjustors and each time they called me it was someone new trying to explain how my home wasn't very damaged. Luckily, I'm very persistent and continued to call and leave complaints. I left about five messages and they wouldn't return my calls. Thankfully, Patty continued to call and email them and say that they couldn't do repairs due to the shingles not matching the color on my home. Eventually, after a six month battle, the insurance company finally agreed to do a full replacement. Roof it Right quickly replaced the entire roof in just one day. They came back and finished everything up and cleaned up on the second day. They did an excellent job and I could not be happier with with my new roof. They even replaced the missing cover on one of my heater exhaust pipes! Thanks so much to Patty, Juan and everyone else who was involved in this project. I was incredibly pleased with your company and the work you performed on my home. I will definitely be recommending you to anyone I know that may have roof issues. Keep up the great work! Less
My experience with Roof It Right was excellent! They stepped me through the claims process and helped me select a gorgeous roof for my house. An architectural color choice that has definitely improved the curb appeal and value of my house. I would highly recommend Roof It Right as they came highly recommended to me by my neighbors.
We loved working with Roof It Right. They were professional, responsive, and did an amazing job. Working with Patty made the job easy and I would recommend them to anyone!
Highly recommend Roof It Right. They exceeded my expectations. Sergei, Patty, Fernanda, Lilie and the rest of the team communicated well and handled the process professionally. We are very happy with the project and would use them again in the future.
We had a great experience working with Roof It Right and the strong team Sergei has put together. Patty and team helped with our insurance claim and the communication was steady and consistent throughout the claim process. Juan, who oversaw the actual roof replacement work, was professional, conscientious and great to work with. Overall, a very positive experience.
I was going to get my roof repaired with Mr Roof. One of the first biggest homeowner mistake I made, they were terrible. Months later, I called roof it right. *Heaven opens up and shines down a light** Ms. Patty answers the phone. I told her my troubles with my last roofers and like Kobe in the 4th, she had the roof mamba mentality! She took care of the inspection, told me when and what time some... More
I was going to get my roof repaired with Mr Roof. One of the first biggest homeowner mistake I made, they were terrible. Months later, I called roof it right. *Heaven opens up and shines down a light** Ms. Patty answers the phone. I told her my troubles with my last roofers and like Kobe in the 4th, she had the roof mamba mentality! She took care of the inspection, told me when and what time someone will be there, if there was an issue SHE COMMUNICATED! Yes! Like something so simple as a text letting you know is just wonderful. I don’t know why I had to walk through the hell of Mr Roof to get to Ms.Patty and the Roof it Right angels but it was worth it. Less
Great people to call for a new roof. We had wind damage recently and they worked with us and guided us through the entire process. They even fought for us when our insurance company said all we needed were some new shingles. Our new roof looks great. Everyone that we talked to and worked with was helpful and great to work with.
Unorganized with documents that I’ve sent regarding insurance claim and asked me to send the same adjuster quote over and over. Wanted a deposit on top of my deductible that I have already paid on my policy and said they didn’t want to waste too much time with me and I not go through with their company. I asked multiple times for a detailed estimate with pictures (like every other roofing compan... More
Unorganized with documents that I’ve sent regarding insurance claim and asked me to send the same adjuster quote over and over. Wanted a deposit on top of my deductible that I have already paid on my policy and said they didn’t want to waste too much time with me and I not go through with their company. I asked multiple times for a detailed estimate with pictures (like every other roofing company does) and they refused to put it in the estimate as instructed by my insurance company. After being integrated about other work done from the storm two workers accused me of trying to commit insurance fraud when in reality I just felt you don’t need my policy to tell me what all work needs to be done to my roof. After integration Mark rudely said that company didn’t want to take the time to send me a detailed estimate so I can get payment to pay them. Then told me have a nice day sarcastically. My whole experience was unorganized and unprofessional and I feel profiled for something I didn’t have intentions of doing. Could’ve saved the time and trouble and went with another company all because of refusal to send pictures on their end that was asked for by my insurance company. Less
I want to make it clear, I just started working for Roof It Right and it is truly a very good place to work. We are like family here and we truly do want to serve our customers with great value and integrity. If anyone has a positive attitude, cares about people and takes responsibility seriously. I would recommend working here.
Worked briefly with Mark. Once they understood that I wasn't going to let them take advantage of my insurance company they dropped the claim/ quote quickly.
Amber was so helpful during the whole process of getting our roof replaced. She helped us so much with our insurance company and quickly got us scheduled for a roof replacement. The Roof it Right team was quick and efficient replacing our roof and completed it in just one day! A wonderful group of people work at Roof It Right and I highly recommend using them for any roofing needs!
Amber Walker was great to work with! She helped me get my roof replaced and had great communication and kept me updated the whole time.
Amber Walker was great to work with! She helped me get my roof replaced and had great communication and kept me updated the whole time.
Edit: After spending ~$11,000 I would like to feel some satisfaction with a service. I guess I should be grateful that we don’t have water leaking in a bedroom anymore? Every other issue is worse or the same. The area where our gutters (which are now scratched) were reinstalled is showing significant new water damage. I have been calling for 3 days now to try to speak to somebody. Was promised a ... More
Edit: After spending ~$11,000 I would like to feel some satisfaction with a service. I guess I should be grateful that we don’t have water leaking in a bedroom anymore? Every other issue is worse or the same. The area where our gutters (which are now scratched) were reinstalled is showing significant new water damage. I have been calling for 3 days now to try to speak to somebody. Was promised a callback within the hour on day 1. 2 days later and I have left 2 other messages since then. Maybe this will get their attention? They also re-installed rotting wood over flashing. Never mentioned it needing replaced. It started falling off of our house. They nicely came and reattached the rotting wood. Nice of them to offer an actual solution. We would have paid 💁🏻♀️ Now pieces of fascia are falling off too. Why were none of these opportunity areas communicated?! So very frustrating and not thorough at all. The leader that came and did our initial inspection was so thorough—it must die after him. He mentioned several things that needed to be improved, then those things never made it to the work order. My interaction w/ the gentleman that did our initial inspection & the workers that worked on our roof was sufficient. We had a gutter fall off 2 days after & cause damage to a neighbor’s property, but thankfully she was nice about it. Roof it Right sent someone that night to come reattach it. However, I had the displeasure of interacting w/ Patty Irías. Our insurance had been contacted before we communicated w/ Roof it Right. When I initially spoke to Patty after we had our payout, we were interested in a few of the upgrades discussed during inspection that were most likely not covered by insurance. Patty was INSISTENT (to the brink of pompous) that their company would be contacting our insurance to make sure that every possible line item that could be covered by our insurance was paid out. Insisting that this was something that sets them above the rest & is superior customer service. She explained that some insurances have a premium option that allows for code upgrades, etc. I submitted a copy of our policy paperwork, which Ms. Irías now claims was never received— despite the fact that she had me submit additional forms. We didn’t hear back until the company called to schedule our install—we were ready to not have to worry about roof issues & went ahead. Price was discussed very late in the process. Fast forward to the day we pay our final bill. I contacted our insurance to see if any other items would be covered because we hadn’t heard anything. Lo & behold, they had, had 0 communication from Patty or Roof it Right. So our claim adjuster then sent a request for info to Roof it Right. Patty just called me today to ask why they are contacting them & what exactly it is that they want. I explained that my insurance had not been contacted as I had initially been told they would. She is now saying that I told her that they wouldn’t cover more so they didn’t bother. Which is in contrast to the fact that I sent her screenshots of our premium & the contact info for the insurance company & our adjuster (via email w/ response.) Also why would anyone ask to not potentially be saved money?! Ridiculous. I don’t expect more to be covered, admittedly, especially at this point in the process, but Patty was insistent that they would be ensuring that every penny that insurance could cover would be found. It’s just poor customer service to tout that your company goes above & beyond & then to not do it and act like any part of communicating w/ an insurance company is confusing. The invoice itself— nobody went over why our job went a few hundred over the estimate. Nobody walked us around to explain what installation/work plans were before or after. Just overall abominable communication. I have felt like an afterthought at almost every turn, things communicated after, rarely before. Patty seems to be too busy to work with clients in this capacity. Less
They live up to their name!
I would like to thank Patty at roof at right for all the hard work she did. She stayed in contact with my insurance company . She made sure everything was done . I would like to thank Brian the team leader. He made sure my roof was completed in a timely manner. I truly appreciate their hard work. Thank you
They are great! They even helped with filing my insurance claim. They are honest, courteous, prompt, and competent. I highly recommend them.
They showed up and done exactly what was expected of them in a timely manner and I got a quality roof with a great warranty. Mike and Amber have been nothing but professional and fought vigorously with my insurance company, the insurance company initially denied my claim and once Roof it Right stepped in and fought on our behalf we were approved. The fight took months but Roof it Right never gave... More
They showed up and done exactly what was expected of them in a timely manner and I got a quality roof with a great warranty. Mike and Amber have been nothing but professional and fought vigorously with my insurance company, the insurance company initially denied my claim and once Roof it Right stepped in and fought on our behalf we were approved. The fight took months but Roof it Right never gave up! I highly suggest them to anyone. -Tyler Osborne Less
I tried getting a roof done with them and they caused the insurance company to not work with us anymore. They tried to charge the insurance company for double the cost of the roof.
They came to my house and told me “insurance companies hate us because we get you the most for your roof”. They supplemented everything that could possibly be wrong with the roof, giving us a 30k estimate on a roof that every other roofing company quoted us on as 14k. They are scammers. The insurance company denied the claim and now roof it right is trying to charge us for their terrible estimate... More
They came to my house and told me “insurance companies hate us because we get you the most for your roof”. They supplemented everything that could possibly be wrong with the roof, giving us a 30k estimate on a roof that every other roofing company quoted us on as 14k. They are scammers. The insurance company denied the claim and now roof it right is trying to charge us for their terrible estimate and lack of professionalism. And an employee by the name of Patty is TERRIBLE. Please run far away from this company! Less
EDITED 10/6/2022 TO ADDRESS OWNER'S RESPONSE: Thank you for taking the time to provide a response, though a dishonest one. Your response is inconsistent with what we were told upon inspecting the installation of our windows. When the owner of the company visited the house to inspect the windows, he agreed that there was air coming through the side of windows due to incorrect installation (the gap... More
EDITED 10/6/2022 TO ADDRESS OWNER'S RESPONSE: Thank you for taking the time to provide a response, though a dishonest one. Your response is inconsistent with what we were told upon inspecting the installation of our windows. When the owner of the company visited the house to inspect the windows, he agreed that there was air coming through the side of windows due to incorrect installation (the gaps are very noticeable). Importantly, we are not discussing whether the windows are higher-end or how expensive they are (even though it was your company's recommendation to install the ones we have). The issue we are experiencing stems from incorrect installation by your company. To state facts correctly, upon our complain your company sent a technician to try to fix the problem since you agreed there was a problem. However, that technician failed to correct the problem. A year later (and after many many phone calls), you sent a second technician who stated that while there was a problem, he did not have the training/qualifications to do it. It is our believe that our expectations are within what any household would have. It should be safe to expect that after installing new "energy efficient" windows, the electricity and gas bill would be lower or at least the same as what the bill historically was. To our surprise, our bill was significantly higher (and continues to be) since there is air coming through the side due to incorrect fitting of the windows. We can provide solid evidence to back that fact. We will refrain to focus on the main issue, which is the incorrect installation of our windows and this company's inability to perform and guarantee a quality job. Our hope is to bring awareness to potential clients and help inform their decisions. ----------------------------- Original Review: We installed our roof in 2020 and they offered to also install windows for us. Roof it right did a terrible job installing our windows. Very single one has air leak due to poor installation. They wouldn’t fix it and don’t even return our calls. The roof work was ok. They have had to come back to our house to fix things nails and shingles. Will definitely NOT recommend this company. I felt it was necessary to make people aware of this awful business. I will add this review everywhere so people know what they are getting into when they hire this company. DON’T DO IT!!! Less
We installed our roof in 2020 and they offered to also install windows for us. Roof it right did a terrible job installing our windows. Very single one has air leak due to poor installation. They wouldn’t fix it and don’t even return our calls. The roof work was ok. They have had to come back to our house to fix things nails and shingles. Will definitely NOT recommend this company. I felt it was ... More
We installed our roof in 2020 and they offered to also install windows for us. Roof it right did a terrible job installing our windows. Very single one has air leak due to poor installation. They wouldn’t fix it and don’t even return our calls. The roof work was ok. They have had to come back to our house to fix things nails and shingles. Will definitely NOT recommend this company. I felt it was necessary to make people aware of this awful business. I will add this review everywhere so people know what they are getting into when they hire this company. DON’T DO IT!!! Less
I don't know, I haven't received my estimate yet.
Professional roof installation. Took great care to prevent damage to landscaping and garden, including careful cleanup afterwards. Highly recommend.
This is a Fantastic company which performs high quality work. Very dependable and reliable. Superb workmanship and work ethic.
I had squirrels damage my vent stack flashing leaving holes in my roof. With rain expected the next day I called multiple roofers but none could come out same day. I tried Roof it Right and they came out immediately and stayed until dark to ensure my roof was repaired. Quality repair work performed and also received excellent advice to paint all the flashing with black spray paint which should h... More
I had squirrels damage my vent stack flashing leaving holes in my roof. With rain expected the next day I called multiple roofers but none could come out same day. I tried Roof it Right and they came out immediately and stayed until dark to ensure my roof was repaired. Quality repair work performed and also received excellent advice to paint all the flashing with black spray paint which should help prevent future squirrel damage Less
These guys are responsive, honest and reasonably priced!
Roof It Right put on a new roof for me last fall and they did an excellent job, as usual (they had done other work for me in the past). Everyone that I worked with was professional and pleasant at all times. Amber in the office was exceptionally helpful; we felt like old friends at the completion of my project. I highly recommend this company.
We have a 12,000 S.F. commercial building and Roof It Right helped greatly in implementing a repair system that extended the life of our roof significantly. Will certainly use them again.
We had extensive damage to our roof due to a snowstorm! The damage was not known until we noticed brown stains on our ceilings and walls throughout the house, garage and basement! I filled a claim with my Insurance Company and hired Roof-it-Right as my Contractor to do the repairs to the roof! They came out promptly and covered the badly damaged area with tarp! Unfortunately due to prolonged incl... More
We had extensive damage to our roof due to a snowstorm! The damage was not known until we noticed brown stains on our ceilings and walls throughout the house, garage and basement! I filled a claim with my Insurance Company and hired Roof-it-Right as my Contractor to do the repairs to the roof! They came out promptly and covered the badly damaged area with tarp! Unfortunately due to prolonged inclement weather the repairs to the roof were delayed , and a portion of the the roof collapsed into the attic, down through the attic, into my living room! It was devastating! I could not get any assistance from my Insurance Company, I was lost! Fortunately, I was blessed with a five star Contracting Company; who promised me they would take me through everything I needed to know,! And they were as good as their word, if not better! I worked personally with Roof-it-Rights CEO of Customer Relations, (Michael Hanke 👍🏾), who taught me every detail of the claims process from start to finish! My Insurance Company was no assistance whatsoever, after 13 years of doing business with them and a first-time claim! I am so grateful to have had Contractors like Roof-it-Right who are honest, knowledgeable, caring business professionals! I would WHOLEHEARTEDLY RECOMMEND Roof-it-Right for any of your Contractor's Services needs! Sincerely, Cynthia Ransom Less
Highly skilled and 100% dependable. I have used them on multiple projects. I have never had an issue that they didn't resolve in a timely and professional manner.
From the beginning of our roofing project with Roof it Right until its successful conclusion, we have nothing but good things to say about the company. Personnel were unfailingly knowledgeable and polite and were especially helpful in working with our insurance company They get an A+ in our book!
Very professional, excellent job and quality care for my property! I would highly recommend this company!
Excellent service, would recommend this company without hesitation Barbara Wojda
I have used Roof It Right for several roofing jobs including patching leaks, gutter guard installation, and replacing entire sections of roof and flashing. I have always been 100% satisfied with the quality of work. The service is fast, courteous, and respectful of my property. I have recommended Roof It Right to family, and the result is the same: 100% satisfaction. This is the only company ... More
I have used Roof It Right for several roofing jobs including patching leaks, gutter guard installation, and replacing entire sections of roof and flashing. I have always been 100% satisfied with the quality of work. The service is fast, courteous, and respectful of my property. I have recommended Roof It Right to family, and the result is the same: 100% satisfaction. This is the only company I would consider hiring for any roof related job for my home. Less
The owner, Sergei came at stated time to my church and inspected our roof, gave us a very detailed report within a very few days. It was the fasted, most detailed, and most competitively quote among two other top roofing companies in our area. I was impressed with the company's professional business approach. Sergei was very knowledgeable, courteous, explained all possibilities, and was very nice... More
The owner, Sergei came at stated time to my church and inspected our roof, gave us a very detailed report within a very few days. It was the fasted, most detailed, and most competitively quote among two other top roofing companies in our area. I was impressed with the company's professional business approach. Sergei was very knowledgeable, courteous, explained all possibilities, and was very nice to work with. Less
Great group of people to work with for my new roof and chimney cap.
I supplied material to Roof-it-Right on one municipal and one retail project. Sergei does a great job coordinating efforts to mobilize for an install, and he takes the time to work with his suppliers to fully understand the scope of the products he buys from them to installs. They have a promising future in the industry!
Roof it Right has done work on both commercial and residential projects for me. They have proven themselves to be excellent partners delivering projects at fair prices, on time, and on or under budget. RiR has consistently provided excellent communication, quality workmanship, and always departs a clean job site. I have high expectations and Roof it Right has never disappointed!
I'm joining the chorus of others who celebrate appreciation for the professionalism, knowledge, and customer commitment of Roof It Right. Because of their thorough work I was able to successfully make a claim to my insurance company.
They gave an accurate assessment of my roof. They didn't come in trying to replace my roof but only to repair the damage. The repairs were very reasonably priced within my budget. This is the only company I will use in future repairs or replacement.
We remodeled our kitchen in July 2021. James and his team were great! We replaced our countertops, back splash, installed a gas cook top and reconfigured the shape of our island. James was responsive, his team was professional, we have recommended him multiple times.
They did an awesome job for me. They were quick, efficient & explained everything to me in detail! They cleaned up any & all of the mess & made sure to get every single mail off of my deck, lawn, driveway etc…. I’d recommend them to anyone!
The guys that did my room remodel and window installation were very respectful of me and my property and always consulted me through the my whole remodel. Went above and beyond. Would highly recommend them.
The most honest contractor I have ever used, worked with me to get the insurance to pay the claim. If I ever need a roof, these are the people I would call.
These guys are the best. Excellent work and attention to detail. Will always call them for roofing issues.
I've had Roof it Right place gutter guards, install a customized chimney cap, and perform roof repairs. They've always been great to deal with, the team is very knowledgeable, and I would have no problem calling them again. It was a great experience!
They did a great job. Skilled and professionals. I have told all friends and family to call them for roof needs.
During one of our many storms my roof started leaking. They cane straight out and did a temp repair, until I could work with my insurance to have the roof replaced. All done in 1 day, with no damage to my landscaping. Great communication.
Sergio and his staff did an excellent job with our installation. I found their price to be a reasonable and the quality inn workmanship to be exceptional. Sergio is a very dedicated individual and committed to making the customer happy.
I am a professional property flipper and have used Roof it Right many times. They first became my roofing company when they declined to give me a second-opinion quote on a roof replacement because the roof didn’t need replacing. It only needed repair. That level of honesty is rare in business. One time I made the mistake of trying a different company, and I regret it to this day. After paying fo... More
I am a professional property flipper and have used Roof it Right many times. They first became my roofing company when they declined to give me a second-opinion quote on a roof replacement because the roof didn’t need replacing. It only needed repair. That level of honesty is rare in business. One time I made the mistake of trying a different company, and I regret it to this day. After paying for an entirely new roof, I needed Roof it Right to come out and do some repairs on it. It would have been far wiser to use Roof it Right to begin with. They are the only roofing company I use now. Turns out the other company sold roofs, but didn’t install them (it was outsourced) and they had no clue why my new roof kept leaking after 6 failed attempts to repair it. Roof it Right got it working immediately. Roof it Right are professionals, they are experts, and they are honest. That is a very rare combination in this industry. I personally and professionally recommend them. Less
They arrived next day- on time- clean and professional!! Professional billing and fixed my siding as well that had blown away from the house during a storm. I cannot say enough about this company!! Thank you for being there when i needed you!
I can’t say enough good things about Roof It Right! I had been dealing with a leaking roof for a while and my home owners insurance company not only wasn’t helpful, I got the feeling they were playing games. My realtor suggested I call Roof It Right… I called and spoke with Amber Walker and she was great! Not only was she amazingly friendly and helpful, she was able to address all of my roofing q... More
I can’t say enough good things about Roof It Right! I had been dealing with a leaking roof for a while and my home owners insurance company not only wasn’t helpful, I got the feeling they were playing games. My realtor suggested I call Roof It Right… I called and spoke with Amber Walker and she was great! Not only was she amazingly friendly and helpful, she was able to address all of my roofing questions and she was also very familiar with how insurance companies work and how to communicate effectively with them. Amber stayed by my side and helped me through the entire process! And when the time came, she even helped me pick a new color for my roof replacement. My new roof was installed quickly, efficiently and I am so happy with the end result! If you are in need of a roof repair, replacement or new installation, I highly recommend Roof It Right! Less
a company with an excellent owner with friendly and expert staff to develop your project, whether it is a new roof or a repair, rest assured that with roof it right the damage to your home will be solved.
They done a great job for me, I would recommend them, great group of people to deal with.
Roof it right was punctual, professional, and made the entire process of replacing our roof so much easier than I had expected! Their team knocked out the roof replacement so quickly, and I simply can't recommend their customer service enough - Amber walked us through every step of the way. If it's time to get new shingles, you won't be disappointed with this crew and their high quality of work.
Really went above and beyond to help us with dealing with insurance company.
A very professional and customer friendly group to work with. Amber and Gumar work with passion to help solve problems along with helping present the case in front of the insurance company. Roof it right is great at going by the book and works very patiently with insurance companies in order to help resolve critical issues like roof repair/replacement.
It's a very good company, I highly recommend them. We're used them many times for replace my roof at my house, at my son's house and in my business. Very reliable people, five stars plus
I truly can’t say enough good things about this Company. So informative through the entire process. Made getting a new roof such an easy process, literally held my hand the whole way. True professionals
Roof It Right did a fantastic job on my house. They removed the old roof and installed a new one in one day! The best part for me was they stood behind their word. They did what they said they would do. I enjoyed working with Amber in the office as well. I would refer them to anyone! Thank You!
I am delighted with the service I received from Roof It Right. The owner-operator is Sergei, who 10 years ago replaced my roof. Recently, I had shingle damage from a neighbor’s tree growing-brushing into my roof. His company has clearly grown in the last 10 years. He now has employees and no longer does all the work himself. Clearly, his ethics haven’t changed and have been instilled in his work... More
I am delighted with the service I received from Roof It Right. The owner-operator is Sergei, who 10 years ago replaced my roof. Recently, I had shingle damage from a neighbor’s tree growing-brushing into my roof. His company has clearly grown in the last 10 years. He now has employees and no longer does all the work himself. Clearly, his ethics haven’t changed and have been instilled in his workers. Roof It Right gave me excellent quality work at a fair affordable price, which was done by professional kind people. What else can one desire in a company? Both times I dealt with a Sergei owned company, I felt that I was being treated like a family member. I simply won’t get roofing work done by anyone else but Sergei’s company. Excellent job Roof It Right—I am a customer for life! Less
I haven’t worked for this company for very long but in the short time I have I am beyond blessed to work for them. The way they treat their employees and customers far exceeded any other company I have ever worked for. They truly care about others and do the job right and stand behind their work. Excellent company!
I work with Roof It Right and it is a top notch company. Sergie, the owner, built this company through hard work, quality craftsmanship and Excellent Customer Service. I truely believe Roof it Right is the best in the city because of Sergies hard work and dedication. 100 percent locally owned and operated and also employees several veterans and a full, professional staff. We do it the right way o... More
I work with Roof It Right and it is a top notch company. Sergie, the owner, built this company through hard work, quality craftsmanship and Excellent Customer Service. I truely believe Roof it Right is the best in the city because of Sergies hard work and dedication. 100 percent locally owned and operated and also employees several veterans and a full, professional staff. We do it the right way or not at all. Thanks for the oppurtunity and I look forward to continuing are exceptional work together. Less
An excellent company of professionals.
Sergio and his staff room a great roofing company they're very knowledgeable
Quality work, easy to deal with.
Sergei and his team were great! They were professional and very quick to respond to my questions. Every email I sent was answered within minutes. My new roof and gutters were up in no time and the cleanup was amazing. My house looks great. I would definitely recommend to anyone!
Outstanding start to finish, very credible. Also, the crews were fabulous--polite, professuonal, diligent, and conscientious. Well done, very pleased!
I’ve been working with this company for going on close to year now and I’m still surprised on how thorough and detail these guys are five stars for them keep up the good work guys!
Fast, professional, and quality work. Completed the job in one day with no mess! Great company to do business with!!!! Recommend anyone inquiring about a roof to give them a call for a free quote!
After multiple quotes and various opinions, we received a quote from Roof It Right. Wesley came to our house on multiple occasions and worked with our insurance company to ensure we received the most for our coverage. Workmanship is high quality. Very good communication and punctuality. I would recommend Roof It Right to anyone that is think about a new roof or may have weather damage.
We just moved to the area and had a really hard time finding someone to come look at our very old gutters (roofing companies said no we don't do gutters or people showed up to do a quote only to never send us anything) but when we called Roof It Right they came out and gave us a quote that week! We have a really old Victorian and these guys came out, built a scaffolding and did a really great job... More
We just moved to the area and had a really hard time finding someone to come look at our very old gutters (roofing companies said no we don't do gutters or people showed up to do a quote only to never send us anything) but when we called Roof It Right they came out and gave us a quote that week! We have a really old Victorian and these guys came out, built a scaffolding and did a really great job replacing our gutters, capping off some old chimneys that were falling apart and helped us fix our attic that we didn't realize had old fire damage from at least 2 owners before us and that had been covered up (not found in our inspection). The team was very friendly and would work all day from morning to night to get it done right. Our place looks great!! They are not the cheapest but you get what you pay for and they will show you pictures of all the work they are doing since most people are not spending that much time on their roof. If you need roofing or gutters, fixed for sure consider them for the job. Less
We just moved to the area and had a really hard time finding someone to come look at our very old gutters (roofing companies said no we don't do gutters or people showed up to do a quote only to never send us anything) but when we called Roof It Right they came out and gave us a quote that week! We have a really old Victorian and these guys came out, built a scaffolding and did a really great job... More
We just moved to the area and had a really hard time finding someone to come look at our very old gutters (roofing companies said no we don't do gutters or people showed up to do a quote only to never send us anything) but when we called Roof It Right they came out and gave us a quote that week! We have a really old Victorian and these guys came out, built a scaffolding and did a really great job replacing our gutters, capping off some old chimneys that were falling apart and helped us fix our attic that we didn't realize had old fire damage from at least 2 owners before us and that had been covered up (not found in our inspection). The team was very friendly and would work all day from morning to night to get it done right. Our place looks great!! They are not the cheapest but you get what you pay for and they will show you pictures of all the work they are doing since most people are not spending that much time on their roof. If you need roofing or gutters fixed,for sure consider them for the job. Less
My roof was damaged due to a hail storm last year. I reached out to several contractors, most did not return my calls and others I couldn’t even get them to come out to assess the damage. I good friend referred me to Mike Hanke, Customer Care Manager for Roof it Right, LLC. I called Mike and he called me right back. He came out looked at my roof and gave me a free estimate. He even came back a we... More
My roof was damaged due to a hail storm last year. I reached out to several contractors, most did not return my calls and others I couldn’t even get them to come out to assess the damage. I good friend referred me to Mike Hanke, Customer Care Manager for Roof it Right, LLC. I called Mike and he called me right back. He came out looked at my roof and gave me a free estimate. He even came back a week later to meet with the insurance adjuster. Mike listened to my concerns and help me every step of the way, working through issues with the insurance claim. The insurance adjuster had a lot of questions and he always responded quickly and promptly. Once the claim was approved, Roof It Right replaced my roof and it looks awesome! The crew worked very hard, highly professional, strong work ethic and they did a fantastic job cleaning up afterwards. I was so impressed with the company, I had them replace my gutters and added a gutter mesh screen system to keep the gutters free and clear of leaves and debris. Looks wonderful, complements the new roof perfectly. After everything was completed, I had a few small issues. Sergei Churbanov (owner) came out with his team and corrected the issues promptly. He didn’t stop until I was a 100% satisfied. I'm happy to recommend the services of Sergel Churbanov, Mike Hanke and the whole Roof It Right team and give them an A+ rating. Thank You for everything. Less
Roof it Right delivers quality work at a fair price. I really appreciate their attention to detail. Their team is professional and timely. Highly recommended.
Roof it Right delivers quality work at a fair price. I really appreciate their attention to detail. Their team is professional and timely. Highly recommended.
Roof It Right was the "right" company to have replace my roof. They worked with the insurance company and replaced my roof and my gutters. They did an outstanding job!
Liked them enough that I went to work with them.
Roof it right really did roof it right! They did a beautiful job on my roof, with a price that was better than the other quotes I got. Plus they started within a few days of signing the contact, when other companies said it would be at least a few weeks! I’m very happy with the way my roof looks, and I’m glad it’s been done right.
I have worked with Roof IT Right on several projects that I served as a general contractor. My customers have always been very happy with the work and service they provide. Their customer service reputation is excellent, and their commitment to stand behind their product exceeds any other company I have encountered.
I used James Hannon of Roof It Right to help me with a gutter problem. He was very quick to respond and had the job completed in no time. I highly recommend!
Huge thank you to Sergei and his awesome team for putting on a beautiful new (and much needed) roof after we had storm damage in March 2019. They helped us work with our insurance adjuster to get the claim filed/paid and did wonderful work, including clean up. The crew was also very nice and helpful and worked super hard on a very hot Friday and Saturday to make sure all was done correctly. I ... More
Huge thank you to Sergei and his awesome team for putting on a beautiful new (and much needed) roof after we had storm damage in March 2019. They helped us work with our insurance adjuster to get the claim filed/paid and did wonderful work, including clean up. The crew was also very nice and helpful and worked super hard on a very hot Friday and Saturday to make sure all was done correctly. I highly recommend this locally owned company. You can really tell they care, in addition to knowing what they are doing. Thanks again for the job well done! Less
We had our roof replaced and the job was done on time, on budget, and with very professional service. It looks awesome too!
Sergei and his his professional crew did a terrific job on our roof. They offered us a premium shingle at no extra cost and it looks great on our house. They did a few extra things at no cost and the clean up was as though they had not been there. Highly recommended!
Great responsible company. Highly recommended
We found Roof It Right online by reading Google reviews. It was time for us to get a new roof and it was important that we find a great partner who would help us through the process. We are thrilled that we found Roof It Right. Sergei and his team were fantastic. Throughout the entire process they were responsive and helpful. The work crew was incredible - we were so impressed with how hard they ... More
We found Roof It Right online by reading Google reviews. It was time for us to get a new roof and it was important that we find a great partner who would help us through the process. We are thrilled that we found Roof It Right. Sergei and his team were fantastic. Throughout the entire process they were responsive and helpful. The work crew was incredible - we were so impressed with how hard they worked, how friendly they were, and what great quality and service they provided. The entire experience of working with Roof It Right, from start to finish, was 5 stars. Less
Talk about a genuine and trustworthy company! We hired Sergei and his crew for a big summer project and we were at ease to leave them to finish the project without our presence. We came back from our trip to a job well done! No cut corners nor a mess to clean up! Wish we could leave a 10 star review instead of 5. i would recommend Roof It Right to anyone!!
From the first time I called Roof It Right, I was impressed. Sergei called me back within 15 minutes of my inquiry about a new roof. He set up a time to meet and was prompt, friendly and gave thorough information about what was included in the quote. On the day the roof was installed, his crew was on time and efficient. The roof looked great and they did a great job cleaning. Sergei came out to i... More
From the first time I called Roof It Right, I was impressed. Sergei called me back within 15 minutes of my inquiry about a new roof. He set up a time to meet and was prompt, friendly and gave thorough information about what was included in the quote. On the day the roof was installed, his crew was on time and efficient. The roof looked great and they did a great job cleaning. Sergei came out to inspect the roof after it was finished and to make sure we were happy. I highly recommend him. Less
My parents had our roof redone and we had a very pleasant experience! everything was done efficiently, the contractors were informative and everyone was professional and accommodating. 10/10 would recommend.
Truly a 5 star roofing company. Could not be more impressed with Sergei and his crew.
Great company! They did an awesome job on my property in Middletown. Sergei and his team are very knowledgeable and professional. Also very effecient. I recommend them.
Great company! They did an awesome job on my property in Middletown. Sergei and his team are very knowledgeable and proffesional. Also very effecient. I recommend them.
My experience with Roof it Right was excellant. It was quick and easy to get an estimate, communication to work out the details was prompt. The crew who installed the new roof was efficient, quiet and cleaned up. I'm very pleased.
Roof It Right provided excellent service. When we reported a little problem with the work (leaking downspout) they came right back and corrected it.
We've used them 3 times now - the first 2 were reshingling a garage and a house which were without incident and why there are still 3 stars. The last time was a small job on a barn roof and was difficult from start to finish, and made me regret all the times I had recommended them.
The roofers replaced our roof quickly and with no intrusion to our home. Minor damages occurred when the wind blew the old shingles being dropped from the roof into some of our window screens, tearing them. But, Roof-it-Right had all the screens repaired and returned within a week. The roofers daily cleaned the area and used a large magnet to pick up as many loose nails from the ground surroundin... More
The roofers replaced our roof quickly and with no intrusion to our home. Minor damages occurred when the wind blew the old shingles being dropped from the roof into some of our window screens, tearing them. But, Roof-it-Right had all the screens repaired and returned within a week. The roofers daily cleaned the area and used a large magnet to pick up as many loose nails from the ground surrounding the house and the driveway. Thank you Roof-It-Right. Less
Sergei repaired my chimney after it was discovered that my “then” roofer failed to use flashings around it. He came, did a first rate job, was here when he said he would be and kept me informed all along the way - very professional. I recommended him to neighbors on both sides and one used him to replace their roof and the other was a repair. My son used him to roof his home and 1-1/2 car gara... More
Sergei repaired my chimney after it was discovered that my “then” roofer failed to use flashings around it. He came, did a first rate job, was here when he said he would be and kept me informed all along the way - very professional. I recommended him to neighbors on both sides and one used him to replace their roof and the other was a repair. My son used him to roof his home and 1-1/2 car garage. All three have been thrilled with the quality of his work and have referred him to others. I highly recommend this company. Less
The best roofing contractor in Louisville starts with it's owner - Sergei. He's not a flashy, fast-talking, number-manipulating sales guy. He's calm, honest and it's obvious his goal is to provide good services and make his clients happy. We used Sergei to put a new roof and new gutter downspouts on our 2400 sq-ft ranch in 2014 and his crew did a fantastic job. They showed up when they said they ... More
The best roofing contractor in Louisville starts with it's owner - Sergei. He's not a flashy, fast-talking, number-manipulating sales guy. He's calm, honest and it's obvious his goal is to provide good services and make his clients happy. We used Sergei to put a new roof and new gutter downspouts on our 2400 sq-ft ranch in 2014 and his crew did a fantastic job. They showed up when they said they would, worked efficiently and did an excellent job of cleaning up. Aside from initially delivering on his service, we called him over the holidays (2017) and had a bit of water getting in around our chimney. Not only did Sergei come by the next day (in 15 degree weather), but he spent 40 minutes on our roof inspecting and re-sealing around the chimney to make sure all flashing was properly sealed. He has built the business around excellent customer service and I will definitely use him again. Less
Ken and the whole crew at Roof It Right did an excellent job on our gutters and soffit from start to finish. Ken provided a professional estimate and took time to answer our questions. Everyone was on-time, knew what they were doing, and made sure the area was cleaned up when done. We highly recommend Roof It Right!
Ken and the whole crew at Roof It Right did an excellent job on our gutters and soffit from start to finish. Ken provided a professional estimate and took time to answer our questions. Everyone was on-time, knew what they were doing, and made sure the area was cleaned up when done. We highly recommend Roof It Right!
I used RIT for roof repairs, new gutters and replacing the screens and door on my screened in porch. Sergei was incredibly prompt and responsive, and his team of workers did an amazing job on every project. After each project was completed a manager would come to personally inspect the job to make sure I didn't have any issues and that he didn't see any himself. I've been very pleased and would n... More
I used RIT for roof repairs, new gutters and replacing the screens and door on my screened in porch. Sergei was incredibly prompt and responsive, and his team of workers did an amazing job on every project. After each project was completed a manager would come to personally inspect the job to make sure I didn't have any issues and that he didn't see any himself. I've been very pleased and would not hesitate for a second to use them again. I would absolutely recommend them. Less
Highly recommend this company. They showed up as scheduled and did a fantastic job. Our roof was perfect with no need for follow ups. It looks great! I even had a neighbor tell me ours looks better than the rest of the houses in the area - most of which have also been replaced in the last two months due to wind damage from a tornado.
fast,,neat excellent finish work cleaned up yard quite nicely,,no trash left
Excellent service and quick turn around. I had damaged roof boards and beams, they replaced and fixed roof and matched gutters perfectly all at a very competitive price!
Excellent work
My experience was absolutely wonderful! From beginning to end, everything was so organized and professionally handled. Will definitely recommend!! Thank you!!
It was an absolute pleasure working with Ken and team at Roof It Right. The new siding looks great, the crew obviously has a lot of pride in their work, and the price was great. In fact, the final price was same as original quote. We'll definitely call Ken again when it comes time to redo our roof!
Excellent!! This experience surpassed all expectations. Sergei is professional, dependable, knowledgeable, and reliable. A new roof and gutters were installed and we are extremely happy with the results. We were looking for a smooth, seamless process and Roof it Right did not disappoint! Would highly recommend!
Roof It Right did a fantastic job of installing a new roof on our house. They showed up with a large crew that was completely professional. They wore uniformed outfits and complete safety gear. It took them no time to remove the old shingles and paper from the old roof. They were very careful not to hurt the lawn or shrubs and used canvas to cover everything so debris would not be left behind. Th... More
Roof It Right did a fantastic job of installing a new roof on our house. They showed up with a large crew that was completely professional. They wore uniformed outfits and complete safety gear. It took them no time to remove the old shingles and paper from the old roof. They were very careful not to hurt the lawn or shrubs and used canvas to cover everything so debris would not be left behind. They even used a magnetic nail rake to ensure that there were no nails on the ground or drive way. Sergey, with Roof It Right, was very nice and brought me several shingle samples to pick from. His crew quickly finished the job in approximately 8 hours total time. Their professional workmanship certainly increased the value of our home. The roof now looks absolutely beautiful, and my wife and I are very proud of it. I do not see how you could find a better roofer in Louisville. Less
Roof It Right came recommended by a family member, and the company delivered a great experience. They communicated very well (often by text), helped guide me through the process with the insurance company, and did a very nice job of installing a new roof on our house. We were very pleased with the entire process. The house looks great, and I even have access to all of my documents online.
Our 15 year roof was so worn out. Sergey did a few patch work WITHOUT charge last year and came late at night. Due to a few severe storms in the summer, the living room began to leak badly in July. Sergey first did a temporary fix (again no charge) and then helped me negotiate with the insurance company for a new roof. After the adjuster approved the replacement, he and his crew spent two hot ... More
Our 15 year roof was so worn out. Sergey did a few patch work WITHOUT charge last year and came late at night. Due to a few severe storms in the summer, the living room began to leak badly in July. Sergey first did a temporary fix (again no charge) and then helped me negotiate with the insurance company for a new roof. After the adjuster approved the replacement, he and his crew spent two hot days, from 8AM to 8PM, on the roof. The result? Brand new roof, and no more leaking! Sergey is very experienced, flexible, responsive, and friendly. I dealt with a few other big roofing companies in town, and none of them provides the same level of professionalism and satisfaction as does Sergey. I highly recommend him! Less
Sergei was wonderful! We are selling our home and buyers requested some minor roofing repairs. Sergei came out the same day I called and completed repairs quickly with very reasonable pricing. Will definitely use him again.
Sergey and his team did a great job on my roof. It looks great and they did it in a very timely manner. Sergey was very friendly and informative during the bidding process and his quote was among the lowest. Very glad I went with Sergey.
Roof It Right did an excellent job. They replace the roof on house and garage. Followed through and did the job as promised.
This company is a great company! Said exactly what they were going to do and stuck to it! Even when more materials were needed we were not charged out of pocket. I am very glad we used this company. Very professional all way around from start to finish. Great communication. This was no small job either. Roof looks great, had a very large rain just after roof installed and not one leak or problem... More
This company is a great company! Said exactly what they were going to do and stuck to it! Even when more materials were needed we were not charged out of pocket. I am very glad we used this company. Very professional all way around from start to finish. Great communication. This was no small job either. Roof looks great, had a very large rain just after roof installed and not one leak or problem. Thank you for making this a good experience. Less
Along with replacing the shingles on the entire roof, most of the plywood beneath also needed replacing due to rotting or buckling. Some work was also done on the gutters, fascia and the flashing around fireplace. Sergey responded promptly when we first called to set up an estimate. He was actually on a roof at the time working alongside his crew. A date was set up for him to come out and we met ... More
Along with replacing the shingles on the entire roof, most of the plywood beneath also needed replacing due to rotting or buckling. Some work was also done on the gutters, fascia and the flashing around fireplace. Sergey responded promptly when we first called to set up an estimate. He was actually on a roof at the time working alongside his crew. A date was set up for him to come out and we met him two days later. He took his time and made a thorough evaluation. Before he left he listened to some of our concerns about problem areas on our roof and offered up his opinion on what would be needed. He said he would have an e-mail to us that evening with his estimate. Sure enough we got it that night. The estimate felt very decent considering the work that needed to be done. We had a choice to make concerning the type of shingles we wanted so the cost was adjusted accordingly. Between the weather and previous commitments the earliest he could fit us in was three weeks away. After a week he called to tell us that the weather had been cooperating and he could actually start a week early. We were delighted as we had experienced the beginnings of a leak and were anxious to get that new roof put on. He showed up at 7 first thing Monday morning, got everything set up and his crew was all there by 8. They worked till late afternoon, cleaned up, and were back the next two days d*** the same only staying almost until dusk. Throughout the few days they were here Sergey would always let us know how things were going at the end of the day and throughout if needed. The fourth day he came alone to finish up for a few hours. Afterwards he gave us a thorough review on all they had done. We were very happy to have found Sergey. He and his crew did an exceptional job, and much of it during some very cold weather. He was at all times polite, professional, prompt and conscientious. He worked alongside his crew the entire time they were here, in fact often arriving before them and leaving after they'd gone. They also did a wonderful job cleaning up. We are so pleased with his work that we hope to have them back in the not too distant future to do extensive work on a large detached garage. Less