based on 434 reviews
We've been using them to get rid of ants in our building (which is a common problem in our neighborhood). They are very responsive and their treatment works very well with minimal disruption to us. We are very happy with them.
Tanner came today to do an assessment, rodent prevention and insect prevention treatment. He was professional, thorough and knowledgeable. He answered all our questions and provided services as indicated. Very pleased with this company and our service provider!
Tanner did a great job setting up our service--professional and efficient!
We've been working with United Pest control for a couple of years now. They have been very professional in their approach, communicative on when they will be there and diligent on removing unwanted pests. We have been working with Tanner for the past year and he's been a pleasure to work with!
I’ve tried them all. Best pest control company in the area.
Ben is the best. He will do what it takes to get rid of sugar ants and other pests.
Eurnest was excellent! Super friendly and helpful! Could of not ask for a better experience! Thank you so much!
We've used United Pest Solutions for nearly 5 years. In all that time, they have proven to be on time, professional, fairly priced and just a great service! In particular, our technician, Ernest, is amazing! His knowledge is outstanding and he keeps our home perfectly bug free, even tho we live near a woodland. A+ Company!
Garrett has conducted several monthly visits. He is thorough, efficient, extremely knowledgeable, personable and professional…we’re lucky to have him.
Absolutely loved our experience with this company! They came the day after we call! Ernest was on-time, ready and very professional! The ants are gone. Highly recommended!
Ernest is super friendly, professional, informative, and is passionate about making sure the pests don’t come back. Been a client with this company for 5+ years and we have enjoyed their services. Usually the same technician comes out to your property which is nice because they know our issues. It’s sad when we love a technician and they move on. All seems to be super kind and knowledgeable. How... More
Ernest is super friendly, professional, informative, and is passionate about making sure the pests don’t come back. Been a client with this company for 5+ years and we have enjoyed their services. Usually the same technician comes out to your property which is nice because they know our issues. It’s sad when we love a technician and they move on. All seems to be super kind and knowledgeable. However, we’ve been loving Ernest and hope he never leaves us! Less
Rendi was great.
Nick Casper was friendly and knowlegable. He addressed our concerns about sugar ants promptly.
I have given you notice to close this account. We have been paying monthly with no results.
Our technician was very professional and explained everything that I had questions about. Out of 10, I would give him a 10. Very efficient
The technician were great
Highly recommend!
Thank you.
Contractors park in disabled spots.
The technician listened to me and did an awesome job!
On time, efficient, professional, and friendly.
Technician came out and inspected the house, but said that he could not treat the problem because the wasps are going dormant and, without visible activity, he was not able to locate the entry point. THIS REVIEW IS EDITED BY THE ORIGINAL REVIEWER: United Pest Solutions reached out and visited the house again, confirming that it is not possible to treat the problem while the wasps are going dorman... More
Technician came out and inspected the house, but said that he could not treat the problem because the wasps are going dormant and, without visible activity, he was not able to locate the entry point. THIS REVIEW IS EDITED BY THE ORIGINAL REVIEWER: United Pest Solutions reached out and visited the house again, confirming that it is not possible to treat the problem while the wasps are going dormant and REFUNDED the charge for the visit. Collin was very engaging and explained the situation in detail, offering suggestions for dealing with the residual (very sluggish) wasps that show up and even tips on how to discourage the moles in my front yard. We will definitely come back to United Pest Solutions when the wasps become active again in Spring. Less
Great service as always, will continue to use this service
Justin does a good job of suggestions, and general info about what is going on with the rodent population and what he is seeing on his inspections. Good job!!
Very quick and thorough. Did a great job.
My technician Garrett is so polite & kind. I always enjoy seeing him & he is very thorough. Also he alerts me of any activity he is treating at my home. He is great!
Nick and Ben saw the issue for rodent intrusion and fixed it asap. I emailed the office at 745a, I received a call back at 8a the same day and they made an appointment for the next day. Amazing customer service from the office to the technicians!
I am always satisfied when Justin does my service. He is pleasant and efficient.
Ben is a very thorough and effective technician. He got rid of my clothing moths six months ago, and they have not come back. I couldn't ask for better service.
Tanner does a great job. Very thorough, and very professional.
I have got pest control and rat control service from Pest Control Unit.i m satisfied with their service.they are active and responsive.
Tanner was great - communicative, friendly, knowledgeable and spent a lot of time walking around the property talking about concerns we had from a previous provider (that wasn't good). very satisfied with the service and glad we are with United Pest Solutions.
It took 3 times getting a hold of them to come out, and when they finally did, all they did was knock the spiders off the walls. They didn't kill or remove any of the issue. The spiders were back within the week. I mentioned that I don't want them to do this, but the tech seemed clueless on what else he could do.
Sugar ants everywhere. Garret was great.
It is not necessary for the technician to knock on our door. Please send a text the day before service only. Also, please do not use the gate entrance on EAST SIDE OF HOUSE. It is broke and drags the ground terribly.
We have been using United Pest Solutions at our house for several years. They are very professional and thorough, and happy to address any concerns we may have.
Ben does fine but the ANTS keep coming inside my bedroom.
Excellent service. He came the morning after I called and went under to house to seal the hole next to the gas pipe for the stove.
Tanner went above and beyond his duty to rid my yards of ants that we’re coming from my neighbor’s yard. He’s also always friendly, courteous and respectful.
A very good business and great people working there. Highly recommend their services
Mice in the kitchen area. United Pest Solution came out in a timely way and fixed the openings that were the entry way for the mice into the area under the sink.
Knowledgeable, professional and successfully eliminated problem carpenter ants
This is the second time I get an inspection report without ever seeing a technician around my house. The problem area needs access and there is no way the technician had access to all bait stations as the area was locked.
Got response for yellowjacket infestation the next day. Luke took a genuine interest in the situation, and clearly knew how to appropriately address the problem (unlike the homeowner whose Raid solution was a bust). He clearly explained the process and products used.
Ben was very friendly and knowledgeable. He found the issue, identified the insect and treated it all very quickly and took care of the perimeter of my home. I was very pleased with the service and will be passing on his card and information to family and friends.
My experience was bad !!! As soon as they heard we only wanted pest eliminated at their guaranteed rate and not an ongoing membership not only did they not provide removal of the dead mice that they caught in the traps they set They also left it in our driveway in a bag for me to dispose of I will provide a picture of the decomposing mouse in the bag they left behind. So if you want to spend a on... More
My experience was bad !!! As soon as they heard we only wanted pest eliminated at their guaranteed rate and not an ongoing membership not only did they not provide removal of the dead mice that they caught in the traps they set They also left it in our driveway in a bag for me to dispose of I will provide a picture of the decomposing mouse in the bag they left behind. So if you want to spend a one-time fee with guaranteed services for the future it's not true they only come out four times and then when they come out they leave behind their rat decomposing bodies I am not one who likes to leave a bad review but I've had nothing but problems with this company please do not believe that it's a one-time fee they want you to do a lifetime service Less
Ernest has serviced our property countless times, and he is the epitome of his namesake! He’s always devoted to doing the very best job and is kind and respectful about his job (and everything he comes into contact with) when he’s on your property. His kind passive manner may go unnoticed, but he deserves 10 stars! This time servicing my backyard, he noticed our gate latch was just hanging by a t... More
Ernest has serviced our property countless times, and he is the epitome of his namesake! He’s always devoted to doing the very best job and is kind and respectful about his job (and everything he comes into contact with) when he’s on your property. His kind passive manner may go unnoticed, but he deserves 10 stars! This time servicing my backyard, he noticed our gate latch was just hanging by a thread of a rusted screw. He fixed it with two brand new industrial-looking screws where it laches again! I don’t even think the gate latched when we moved in. 10 Stars for Ernest and his kindness, flawless work ethic, and customer service. I haven’t had but 2-3 spiders in our basement since they’ve started servicing our property. Hire them and you won’t be disappointed. Less
Very grateful for our partnership with City Ranked. At Gopher, Inc, we were looking for a partnership vs a contract. That’s exactly what we have today. Ashli and her team are creative, innovative, hard working and very responsive. As a growing company, we have a ton of work left to do… and are looking forward to getting it done with City!
I feel very safe again to invest my Bitcoin because I've found a Platform that i can trust for the first time in a while. Severally lost my funds on fake trading platforms, I must recommend Mrs Sandra Billy the best Account manager. Sandra Billy is truly one of a kind and will go above and beyond for her clients.. I made a profit of $9,500 with an investment of $2,500. She was also extremel... More
I feel very safe again to invest my Bitcoin because I've found a Platform that i can trust for the first time in a while. Severally lost my funds on fake trading platforms, I must recommend Mrs Sandra Billy the best Account manager. Sandra Billy is truly one of a kind and will go above and beyond for her clients.. I made a profit of $9,500 with an investment of $2,500. She was also extremely helpful in coordinating the withdrawal process. You can reach her Email: [email protected] WhatsApp +15128931587 Less
Very responsive, thorough and professional!
Ron was very knowledgeable about bed bugs. He eased our concerns with facts.
Very professional informative and set my mind at ease!
They were super responsive and communicated great! I work in a service business but am also a consumer so having great communication is key! Can't remember the techs name but he kept me informed about service and "what to expect" with the service. A+ service. Glad we have them for recurring pest and rodent services!
Sprayed outdoors for ants.
I’ve used them for years, great service and friendly staff!
They do good work. Helpful, reliable. Much appreciated!
Very professional service. Arrived on time, honored a special request and reported before he left.
Tanner of United Pest Solutions did a great job. He was polite and thorough.
UPS is awesome! They text when they are on their way, and the team members are always super friendly. My only gripe is the lack of ability to pay invoices online. You have to leave a card on file with them or write a check like it’s still 1995. Otherwise, I highly recommend!
United Pest Solutions responded very promptly to my text with advice and answers to my questions, as well as a quote for coming out. I hope I won't need the house visit, but I really appreciate the time they took to respond with a helpful and courteous answer. I'll definitely call them if I need to
The wasps were gone on the first visit and little burrowing rodents disappeared very quickly after that. The dog didn't get into the traps and the wild rabbits we love in our garden were undisturbed.
They came out to inspect for pests and found that it was another issue. They were very straightforward and did not try to upsell me. They were very thorough with their inspection and found a few preventative measures that could be taken. I would recommend them to anyone.
Ok
The staff were responsive, professional and compassionate. I recommend United Pest Solutions 100%.
Prompt and thorough, and knowledgeable.
The United Pest Solution technicians are timely, they solicit input prior to their regular service dates/times, they’re responsive and professional. I highly recommend their service.
This is not our first rodeo with ants in a house, so we know what to expect. Only time will tell if their treatment worked on our pesky ant situation, but they seemed thorough and we haven't seen any a week later.🤞 We're in a multifamily community, so it's a bit concerning when you share walls and don't know exactly where the ants are coming from. Ernest, our technician, was professional, inform... More
This is not our first rodeo with ants in a house, so we know what to expect. Only time will tell if their treatment worked on our pesky ant situation, but they seemed thorough and we haven't seen any a week later.🤞 We're in a multifamily community, so it's a bit concerning when you share walls and don't know exactly where the ants are coming from. Ernest, our technician, was professional, informative, friendly, and kind. Less
The offer excellent services. Rodents & bugs should be frightened! Thier communication via text is great about arrival time. The technician always leaves notes with helpful information. The only downside is thier archaic website. It's clunky, doesn't always work for payment on the 1st attempt.
The technician who came to the house was very thorough and professional. He showed respect for the property and safety of the residents. The office staff was pleasant and helpful. I highly recommend this company.
I needed an inspection of the crawlspace done right away for a pending house sale. They got someone out there same day, and he wrote up his findings which I received the following day! Ron is very professional. Deana is extremely helpful!
Called and appointment scheduled for next day. Arrived ontime. Adam was very knowledgable and professional .Service was done quickly and at a reasonable price. By next morning problem was almost totally resolved.Very happy with their service and will use them again.
We have used United Pest for over 10 years. They have great communication before and after inspections. On-site technicians are efficient, professional and most of all, friendly. If there is ever a problem (real or perceived) they are quick to offer a solution or suggestions. Highly recommend this company.
If you are looking for pest control, this is the place to call. They were on time, knowledgeable and professional. This is a quality company.
We will never recommend them or use them again. (Customer from 2014-2021)
Very responsible and responsive. If reach out, they will respond me within a day.
They are very responsive when I let them know if I’ve seen another rat on my property. They put up more traps and deal with a problem I don’t want too!
United Pest Solutions was able to come the next morning after I contacted them. Extrememly communicative, professional and respectful of the property. Expertly handled a yellow jacket nest for us. Definitely something we were not equipped to handle on our own. We are long-time satisfied customers!!
Excelente and prompt service
United Pest Solutions has been amazing for us the past couple years. Anytime we need them they are quick to respond and come out to the house, sometimes same day! The issues have always been handled quickly and effectively, I can't recommend them enough for your pest control needs.
Very knowledgeable and professional
Couldn’t be happier with the service and staff at United. They are professional, friendly, knowledgeable, and show dedication to making sure the job gets done right! Highly recommended.
These guys are the best! They've done a great job keeping pests and ants under control, and always call ahead before doing their work so that we can corral our dogs before the arrive. Highly recommend!
Great integrity. I called and explained my situation and they asked me to email them some pictures. From the pictures they identified what I was dealing with and told me how I could take care of it myself. No charge. Other companies that I had contacted wanted to charge $$$ to come out and inspect the house. One insisted that I sign up for a quarterly treatment plan. But not United Pest Solutions... More
Great integrity. I called and explained my situation and they asked me to email them some pictures. From the pictures they identified what I was dealing with and told me how I could take care of it myself. No charge. Other companies that I had contacted wanted to charge $$$ to come out and inspect the house. One insisted that I sign up for a quarterly treatment plan. But not United Pest Solutions. They did not waste my time or money, and I really respect that. Less
Mr. Marcus was just like the proverbial bovine. OUTSTANDING in his field! Answered ALL my questions, gave me more information on the furry little butt-heads than I can ever hope to retain.I feel that the decision to use this company was the absolute best thing I could have done for my home. Thank you guys, for being so attentive and caring!
Always fast and responsive.
They were on time, incredibly professional, really good at their work and solved our problem with efficiency and follow up.
This is an awesome local company and I was super impressed with the speed in which they came to my house to treat a reoccurring ant problem I’ve had. The first treatment and I’ve only seen 2 ants since they came and those were outside.
Called, great response time and customer service highly recommend
They called and showed up on time. Professionally got rid of unwanted wasps and yellow jackets that were stinging kids. Good local family business. Definitely will call the back if I need help with pests.
We just bought a house that is infested. INFESTED. With spiders. Big freaking spiders. I called in a panic after watching the LARGEST SPIDER I HAVE EVER LAID MY EYES ON crawl into a crevice in my wall (most likely back to its thousands of babies). David saved my life and sent over Ron, the spider killing master, as soon as they possibly could. The entire team is wonderful and I can now step foot ... More
We just bought a house that is infested. INFESTED. With spiders. Big freaking spiders. I called in a panic after watching the LARGEST SPIDER I HAVE EVER LAID MY EYES ON crawl into a crevice in my wall (most likely back to its thousands of babies). David saved my life and sent over Ron, the spider killing master, as soon as they possibly could. The entire team is wonderful and I can now step foot in this house again. Thank you all so much! Customer for life. 100% recommend calling these guys! Less
We have been using United Pest Solutions for approximately 1 year. They do a great job. They always call before our treatment to see if we have specific concerns. When we first moved in we had a lot of issues with spiders and they came out several times to treat . I would recommend this company.
We’ve been using United Pest Solutions for over a year and have peace of mind regarding pest control. They helped us fix entry points to our crawl space and have done multiple inspections for upkeep.
Great service with an amazing, caring staff!
Ron was awesome - service to remove the bees in our hut tub was quick and easy!
We had a HUGE carpenter ant issue that 3 different pest control companies could not sort out. We called United in desperation as carpenter ants were falling from the ceiling. They listened to our problems and concerns. They then connected me with the head of operations who came out 2 separate times, for no charge, to observe, ask questions, and offer solutions. He then came out with a teammate t... More
We had a HUGE carpenter ant issue that 3 different pest control companies could not sort out. We called United in desperation as carpenter ants were falling from the ceiling. They listened to our problems and concerns. They then connected me with the head of operations who came out 2 separate times, for no charge, to observe, ask questions, and offer solutions. He then came out with a teammate to personally treat our house, thoroughly and thoughtfully. He continually followed up every two days via text (not expected at all). After the treatment and their explanation of service and timeline expectation, we saw a huge change with the carpenter ants. It was a relief! We had our first follow up and the employee who came out to the house gave us a complete run down of what he was going to do and why. We mentioned the previous carpenter ant issues, which he knew about in detail, and called the office to make sure he didn't miss anything and took the right approach to our specific house. Treatment went off well and without a hitch. The head of operations, continues to follow up and knows my family by name. I cannot ask for anything better. They are kind, thoughtful, and genuinely care. We highly recommend United Pest Solutions! ________________________________________________________________________ Update in May of 2021: After almost a year of service by United Pest Solutions, I am happy to say that our house is still free of ants and bugs! We have the monthly plan where a technician comes out once a month to treat for critters. Everyone has been kind, on time and efficient. Before the service begins the tech asks if we have seen any changes or if there are any areas they need to assess and treat if necessary. Once done they give us a run down of what was done and if anything was found that needs to be addressed. They have been awesome and I'm happy to have this relationship with United. HIGHLY RECOMMEND! Less
I have really enjoyed having Grace as my go to person with the company. She has been fantastic and very attentive to the specifics of my location.
Very pleasant and professional leaving the sense that we were dealing with trustworthy people.
They've been prompt and I've never seen any rats since hiring them.
Chris shows up on time. Took care of the Ants coming in to our MIL Apt. Excellent service.
I cannot recommend United Pest Solutions enough! We have been dealing with sugar ants the past few spring/summers. They have always been relegated to one corner and I have been able to keep them under control with liquid bate and keeping up on spraying away their trails, but it has been a bandaid. Well this spring we went on vacation and when we came back....YIKES! There were little trails of ant... More
I cannot recommend United Pest Solutions enough! We have been dealing with sugar ants the past few spring/summers. They have always been relegated to one corner and I have been able to keep them under control with liquid bate and keeping up on spraying away their trails, but it has been a bandaid. Well this spring we went on vacation and when we came back....YIKES! There were little trails of ants going along the baseboards in all directions, so gross. I gave a couple companies a call, but United said they could come the day of. I talked to Deana, who was so helpful and kind on the phone. Anyways, I was expecting them to let me know that the ants would dissipate over a couple days, but they were ALL gone the same day. They quickly found the nest that was hiding under our back patio near the door jam, and voila! It so nice to know I won't be dealing with them for the next few months. They even let me know toxicity levels (as I have kids) and made me feel totally at ease with what they used. We were back in our home within an hour. Highly recommend! Less
I contacted United because I have a major ant problem. Hundreds of ants in most rooms in my home. United quickly contacted me after I requested more information. They were able to send someone the next day and Cory was right on time. He is extremely knowledgeable and efficient. The price for every-other-month treatment is very reasonable. I highly recommend this company.
They email and text reminders before they show up, they always lock my gates back up so I don’t have to and take extra care as I have pets! Love them and highly recommend!
Response time was very good!! We had a rat in our gas insert fireplace. Corey came to our home with little notice and set two traps. They went off about 2 hours later. He returned in the morning to remove the dead rat. He was very professional and so helpful!!! Everyone on the phone was very good to work with as well!!
Cory was very thorough and professional.
Very nice employees
Nice
Great, friendly, responsive service.
Service dependable.
United Peat is the only pest service I will call now. I’ve used two others that only want to set out poison without addressing the issue of how the rodents are entering the home. United is the best by far!
Nothing but positive experiences. Explained things well, no pressure, thorough and my technician is a pleasure to see on our monthly maintenance days. Always helpful and chipper :)
I would like to ask that spiders webs not be removed since spiders are helpful in controlling other more annoying insects.
Tech found a mole trapped under the house. He inspected for possible entry. Will monitor
United Pest Solutions is, without question, the best pest control company in this area! They use a scientific approach to get to the bottom of problems instead of throwing poison around to see if it might work. I've been in the same house, which is in a forest, for 31 years and, for the first time ever, the rodent problem is now a rarity. They have me on a schedule; they are on time -- and the ni... More
United Pest Solutions is, without question, the best pest control company in this area! They use a scientific approach to get to the bottom of problems instead of throwing poison around to see if it might work. I've been in the same house, which is in a forest, for 31 years and, for the first time ever, the rodent problem is now a rarity. They have me on a schedule; they are on time -- and the nicest people you can imagine! I am a HAPPY CUSTOMER! Less
The inspection was thorough and methodical. Everything was explained well including an immediate treatment plan.
Been using this company for quite a few years. Always have been very satisfied with their work and ability to address our issues. They have done a lot of work over the years to help us with pest management.
These guys went over and beyond what I needed done. Exceptionally thorough and made sure they took care of my problems without giving up.
Sean was absolutely amazing, fair & thorough. I am impressed w/him & the company
This company always makes sure any pest issue is resolved. They offer viable solutions that we can implement to keep ants and other pesky pests away from our home. I am always extremely satisfied with their service.
Very good technicion. He curtailed all my house's pest problems and communicates with me every time he comes to do service. Very good.
Very thorough!
Reliable, friendly and highly recommended.
United pest solutions had been diligent in helping us make sure rats and mice stay out of our crawl space throughout the pandemic. The technicians are professional and courteous.
We’ve used their service for several years. They do a great job.
The technician was friendly and knowledgeable. United Pest Solutions does a great job keeping the critters away. :)
I have been using United Pest Solutions for over 15yrs and they have always been professional providing great service at a good value. Highly recommended.
Great service, courteous and professional staff.
No thankyou.
City Ranked is AWESOME. Duane and Heidi that work there were a dream to work with. Extremely knowledgable, transparent and honest with what would work for my business. Though I worked with them separately, both of them went above and beyond to educate me on what was available for my business. I would recommend them 100%. 🙂
Very clear and patient explaining our options, super responsive and encouraging about our questions. When they left, we knew exactly what to do and how to proceed with confidence.
Great service.
My current technician Azure is amazing. Incredibly knowledgeable, responsive, helpful with suggestions and enjoyable to work with. Overall, United Pest has also been very responsive to needs when they arise outside of the regularly scheduled visits and I really appreciate that.
Helpful. Used primarily for rodent control, which is always an issue in Seattle. Used and trusted for last two homes. Considerate during COVID. Strongly recommended.
Excellent. We chatted for a minute
The people are kind, sensitive to concerns about other animals not targeted, helpful, prompt, and informative.
Great company !!! We have tried others, but this has been the best. We have used them for years now.
Always friendly. Always on time. Always answer the phone.
They were quick, affordable and very conscious of there being a 6 month in the home. Corey did an excellent job and was very accommodating. Thank you and I would definitely hire again, hopefully I dont have too.
I have engaged the services of United Pest Solutions for so long at the two homes that I own / manage that I no longer remember which year I first became a customer. At that time, however, I had carefully researched all the available pest control companies in greater Puget Sound. From the beginning, I have worked with Ben Weber, who is the greatest! He is courteous, incredibly knowledgeable, or... More
I have engaged the services of United Pest Solutions for so long at the two homes that I own / manage that I no longer remember which year I first became a customer. At that time, however, I had carefully researched all the available pest control companies in greater Puget Sound. From the beginning, I have worked with Ben Weber, who is the greatest! He is courteous, incredibly knowledgeable, organized, friendly, and forthright. From that first moment I met him, I knew that he would keep his word and would clearly explain proposed solutions to me, then make them happen. In those first days (and to this day, honestly!) ~ my biggest concern was those HUGE black spiders in my home. Ben has fairly nearly eradicated their presence, to my deep and abiding satisfaction. However, I have noticed that many more issues than “just spiders” are addressed (although let me add that there is “no such critter” as a “just spider!”). Several years later, I was in my parents’ home in late October (also locally located), when the granddaddy of ALL such spiders ran across the floor in front of me, to my paralyzed horror. I marched into the kitchen where my parents were already deep in a(n unrelated) discussion, and issued to them the ONLY ultimatum I ever gave them ~ that if they didn't get Pest Control RIGHT NOW, I wouldn't be back until at least February. !!! They looked at me with slightly startled matching expressions, then suggested that I arrange it. I did so. Promptly. That was years ago. They are no longer present, and I live in that home, while my brother and his family live in “my” home. United Pest Solutions still visits each home on a frequent, regularly scheduled basis, and the spider population no longer has much opportunity to bother, badger, or harass me. Mr. Weber remains a constant source of safety from such visitations, engendering a sense of wellbeing, and I could not be more grateful to him or to the company. I highly recommend them. Less
. The service is less expensive than other local pest companies, with excellent customer service. Reps are clean, friendly, respectful, helpful and go out of their way! We have locks on our gates and they always lock up for me and that is so appreciated!
Chris came promptly and did a thorough exam of my problem area, including checking back with his boss about the best way to proceed. It is a challenging problem but I felt he did the best with his advice, which I have followed.
United Pest Solutions has been professional, friendly, and took care of our issue for us. Would recommend!
Excellent communication and customer service. The reps who performed the work were very professional, friendly and were good listeners regarding answering any questions we had and also listening to our concerns regarding insect issues.
Excellent service with a reasonable price.
We have been with United Pest Solutions for almost 10 years. Their service is exceptional. My questions are answered promptly and completely- even the ridiculous ones.
Outstanding service
I am happy with their service and their technicians.
Love these guys! Have solved our yearlong battle with ants! There service plan works perfect for us!
The people are very professional and always fo an outstanding job. The ofgice personnel are always friendly and helpful when I call about a problem.Would give this company 5 stars!! They are great!
We have been using United Pest for years. The technicians are always professional. The office staff are helpful. And if you are having trouble, they will come out and handle it.
I find United Pest Control to be courteous, helpful, friendly, responsive and knowledgeable. I trust them with my home and appreciate how they are always there when I need them!
They have always done a good job.
Good service and very nice people. Sean was my technician, he was very efficient and respectful, I will use United Pest Solutions again.
I've been using United Pest Solutions for almost ten years. The company has always conducted themselves professionally and listened to my concerns. Very reliable and thorough. A few years back in between quarterly treatments, I noticed a sound in an upper room wall and could see some sort of flying insects entering and exiting outside. I called United and they sent someone out immediately. He tr... More
I've been using United Pest Solutions for almost ten years. The company has always conducted themselves professionally and listened to my concerns. Very reliable and thorough. A few years back in between quarterly treatments, I noticed a sound in an upper room wall and could see some sort of flying insects entering and exiting outside. I called United and they sent someone out immediately. He treated the location which turned out to be a young wasp nest and plugged up the hole outside. Never had a problem after that visit. Very responsive and empathetic in this case as they had personally experienced something similar. Another time I had concerns about rats in my vegetable beds. I didn't need extra treatment in this case. Instead we had a very extensive conversation over email that helped me address my concerns myself which was what I wanted. Other pest companies have cold called me to switch. Not happening. You don't get this level of personal interaction many places these days especially not partnered with a matching level of professionalism. Thank you United Pest Solutions! Less
This was incredibly easy and reasonably priced! Thanks for coming so quickly!
We have used United Pest Solutions quarterly for general pest control for about 10 years. They are reliable and thorough and their employees are always courteous. We also have had ant infestations for which they came out and provided effective treatment at no extra charge. We’re very happy with this service.
United Peat absolutions has incredible Customer Service! From the first call to the office to having the inspection done, everyone was incredibly nice, helpful, thorough and reasonably priced. I would recommend them to anyone!
United Pest does a great, quality job at reasonable rates!
United Pest Solutions has been our go to service for years - living in a city and near a lake is great but also increases rodent activity. Recently we had an issue with a rogue mouse that got into the house and Ron, the technician was very kind, responsive, and helpful. Thank you!
I've been in a monthly plan for almost a couple of years with them now, and they always text me saying when they will be showing up, and ask if I have any other concerns etc... They are always on time, and I can easily make a phone call and have the interior treated if need be. I had ants show up out of the blue, and they were everywhere! I tried these guys and I've been any free for almost a cou... More
I've been in a monthly plan for almost a couple of years with them now, and they always text me saying when they will be showing up, and ask if I have any other concerns etc... They are always on time, and I can easily make a phone call and have the interior treated if need be. I had ants show up out of the blue, and they were everywhere! I tried these guys and I've been any free for almost a couple years now, highly recommended Less
United Pest Solutions is a FANTASTIC company! They are always on time and always do a complete and thorough job. I will continue to recommend United Pest Solutions to family, friends and my colleagues. Cheers!
Awesome pricing and professional!
Wow! Mind blown. Made a call at 2:46 on a Friday and they sent Garrett who arrived at 3:15. Took out the wasp nest we tried twice to tackle and he took them out. 👍🏽👍🏽👍🏽 Very happy!
I have been super happy with my service. Garret was our last technician, and even though we have had repetitive treatments, he treated our house like it was our first visit. He stopped to inform us what he found, suggesting reasons for future visits from ants, gave us all the customer service we could ask for. My husband owned a small business in construction, and he would be proud to have these ... More
I have been super happy with my service. Garret was our last technician, and even though we have had repetitive treatments, he treated our house like it was our first visit. He stopped to inform us what he found, suggesting reasons for future visits from ants, gave us all the customer service we could ask for. My husband owned a small business in construction, and he would be proud to have these gentleman representing his company. He is a stickler for customer service. United pest solutions delivers that . Thank you Less
The customer service is warm, friendly, and professional. The service provided is reliable, prompt, and does a great job keeping any unwanted pests under control! We've been customers for over 10 years and have never been disappointed!
Communication with the techs and responses from office support is always friendly and clear. They offer solutions and follow up for my condo HOA clients. I always feel good about recommending United Pest Solutions on Nextdoor.com!
Great staff. Incredibly timely communication. They go the extra mile to be sure that issues are taken care of to customer satisfaction. Highly recommended!!!
A wasp nest suddenly took residence in my roof. I gave United Pest Solutions a call an within a couple of hours an exterminator was taking care of the problem. The exterminator had good communication and followed up to see how things going. The wasps were "taken care of".
Workers were too young and had no idea what they were doing
I phoned late Friday of the 4th holiday weekend leaving a message. I received a call Monday morning and they were able to schedule a technician for that afternoon. Garret arrived timely and was very professional and courteous. Hopefully the problem is resolved but they do offer a guarantee.
They were very prompt and professional. They went above and beyond what I expected from their visit including removing a deceased rat from our crawl space. I really appreciated that they sent a photo and bio of the tech prior to our visit - I knew just who to expect and that he liked dogs!
United Pest Solutions were great. Very prompt, courteous and professional!
Thanks again to all of you for your prompt service and expertise. This company has fantastic customer service. I called to let them know we had a reinfestation of ants. We are on their maintenance program which I strongly recommend. Maryanne called back within 5 minutes and Garrett was here in less than 30 minutes. He explained in detail what he would be doing. A very nice and knowledgeable young... More
Thanks again to all of you for your prompt service and expertise. This company has fantastic customer service. I called to let them know we had a reinfestation of ants. We are on their maintenance program which I strongly recommend. Maryanne called back within 5 minutes and Garrett was here in less than 30 minutes. He explained in detail what he would be doing. A very nice and knowledgeable young man. If you need an exterminator this is the "GO TO " company. You won't be disappointed. Less
They seem very knowledgeable and their prices are in line with other companies.
Thank you United Pest for the quick response! The team was out to inspect the basement, crawlspace and attic. Bait boxes and traps have been set. I am pleased over the course of time using United Pest solutions; two mice have been caught and removed from within the house. A special thanks to United Pest for their professional observation. While inspecting the crawl space they noticed some wa... More
Thank you United Pest for the quick response! The team was out to inspect the basement, crawlspace and attic. Bait boxes and traps have been set. I am pleased over the course of time using United Pest solutions; two mice have been caught and removed from within the house. A special thanks to United Pest for their professional observation. While inspecting the crawl space they noticed some water erosion damage down by the footer drains close to the sump pump! I would never have known this… I feel confident that the suggestions and mitigation that has been put in place I should not encounter more problems. Less
Came out and visited within 2 days of my reaching out. Explained what they were doing in the inspection and were very honest about what they found - previous homeowner had already completed exclusion work and they didn't try to upsell me on something else. Honest about things small things which were not an issue that I could fix by myself - really appreciated that! Would definitely recommend in t... More
Came out and visited within 2 days of my reaching out. Explained what they were doing in the inspection and were very honest about what they found - previous homeowner had already completed exclusion work and they didn't try to upsell me on something else. Honest about things small things which were not an issue that I could fix by myself - really appreciated that! Would definitely recommend in the future. Less
We had a great experience with this company. They were able to come by quick and the service was great. Honest company. Highly recommend.
I called United Pest Solutions because we had evidence of rats in our garage and roof. Mik came out and was incredibly diligent in looking all around our home for entry points. He was very patient in showing and explaining to me where those entry points were and what work needed to be completed. He was also very communicative before the visit that he could meet earlier if I wished. I would highly... More
I called United Pest Solutions because we had evidence of rats in our garage and roof. Mik came out and was incredibly diligent in looking all around our home for entry points. He was very patient in showing and explaining to me where those entry points were and what work needed to be completed. He was also very communicative before the visit that he could meet earlier if I wished. I would highly recommend United Pest Solutions for any of your pest issues! Less
Hyrum was extremely professional and very helpful in explaining the process and what he was doing. He’s very attentive to details and went out of his way to make sure that my concerns and asks were answered and completed. I was also very impressed with the level of customer service I constantly received from Marco and Myra. An overall great company to work with that delivers excellent service.
I am so glad that Sheldon was able to get rid of the spiders and other bugs in our house. He did a great job!
Treated a large yellow jacket nest on my house, and did a outside spider treatment. The whole experience has been easy and the staff was extremely helpful!
What I like about United Pest Solutions is that the office staff is friendly and easy to work with. During the work week I have always been able to speak to someone when I needed to. And on the weekends they have an answering service by which a message can be relayed, by a person, to a company staff member. They are very good at working with my sister and I regarding scheduling their Technicia... More
What I like about United Pest Solutions is that the office staff is friendly and easy to work with. During the work week I have always been able to speak to someone when I needed to. And on the weekends they have an answering service by which a message can be relayed, by a person, to a company staff member. They are very good at working with my sister and I regarding scheduling their Technician visits to my sister’s house, since both of us usually want to be there when someone comes. The Technicians are professional and courteous, and very knowledgable about pests’ identification, habits, and treatments. They receive training and education to learn the best, as well as the least toxic, control methods and treatments for each pest. Less
Awesome service! Mik was very friendly and professional, thank you!
Very dependable company. They always take care of any concerns and do a great job.
I recently became a new customer of United and I am very happy with their services and Hiram has been great to work with. Highly recommend this company.
Not only are they professional, they genuinely care about their customers and go above and beyond service! I'm so proud to say that I use U.P.S.!
Unlike other companies in the area, they only had to come out once and took care of EVERYTHING. very knowledgeable and thorough.
Friendly and caring staff.
Technician was informative, work was thorough, and technician had good customer service skills. Customer service on the phone was very helpful. Highly recommend
I've been a customer for quite a while now and have found the service techs who come out to be friendly, polite and well-informed. The office staff is also very nice to work with. They've successfully eradicated mouse, spider and ant problems as they've cropped up.The tech who came out today (Ben) was extremely thorough in addressing a mouse problem for the 2nd time. He crawled through my attic, ... More
I've been a customer for quite a while now and have found the service techs who come out to be friendly, polite and well-informed. The office staff is also very nice to work with. They've successfully eradicated mouse, spider and ant problems as they've cropped up.The tech who came out today (Ben) was extremely thorough in addressing a mouse problem for the 2nd time. He crawled through my attic, checked out an outside crawl space & climbed up on the roof. While there he also found some wasps nests and is planning to come back to get rid if them and also sweep away the multiple spider webs, which are plentiful as we live in the woods. It was a pleasure to work with him and his professional, friendly attitude & thoroughness is one of the best I've seen. Less
Effective in preventing the many critters from the greenbelt immediately behind our house, from joining us inside. Routine outdoor treatment was unobtrusive, they left a door-hanger describing what they'd done, and I had them charge my credit card automatically, so entirely hands-off and painless for me. A couple times we wanted indoor treatments, they came out promptly and efficiently solved the... More
Effective in preventing the many critters from the greenbelt immediately behind our house, from joining us inside. Routine outdoor treatment was unobtrusive, they left a door-hanger describing what they'd done, and I had them charge my credit card automatically, so entirely hands-off and painless for me. A couple times we wanted indoor treatments, they came out promptly and efficiently solved the problem. There's nothing bad I can say! Less
Guys provided an awesome consultation on quick ask. Very thorough inspection and offered some quick easy solutions to curb the problem. Will definitely contact again for future needs.
Very good experience so far. I would highly recommend them over other pest control companies. The techs are very knowledgeable and friendly. Serious about their work. The carpenter ant problem is much reduced and the ones left are struggling and can't get into the house anymore. They send out a notice of service and come by to do their work. Their pricing structure is clear and competitive with ... More
Very good experience so far. I would highly recommend them over other pest control companies. The techs are very knowledgeable and friendly. Serious about their work. The carpenter ant problem is much reduced and the ones left are struggling and can't get into the house anymore. They send out a notice of service and come by to do their work. Their pricing structure is clear and competitive with others. Less
Nice people
Ben was here right on time, and was super personable and friendly. Got the job done efficiently. A+++
Very helpful staff, reasonably priced, well informed. No more creepy crawlers in my house!
Always professional and courteous and on time! They and staff care about our concerns and our issues with little pests! Thanks for taking care of us and our house! Heather, Carson & Brody
You have excellent, personable customer service over the phone or by email. Your technicians are professional and friendly. The invoices clearly communicate the state of my pest situation and conditions of my property. If I feel any additional visits are needed it is very easy to arrange. I like that calling in payments is easy and painless. My one suggestion would be to set up an online payment ... More
You have excellent, personable customer service over the phone or by email. Your technicians are professional and friendly. The invoices clearly communicate the state of my pest situation and conditions of my property. If I feel any additional visits are needed it is very easy to arrange. I like that calling in payments is easy and painless. My one suggestion would be to set up an online payment system. I keep non-standard hours and have often remembered that I wanted to make a payment but had missed your hours of operation. I would definitely recommend United Pest Solutions Less
Arrived on time, did a great job! Would happily use them again if the critters decide to set up light housekeeping in another part of our yard.
We’ve been a United Pest Solutions customer for many years. They’ve always been quick to respond and very helpful in dealing with any issues we’ve had. They do a great job communicating with us as well.
United Pest Solutions brought peace of mind for our wasp problem. We contacted 3 others and United was the only one who responded to our needs. We highly recommend this company and we will only use their services in the future.
Excellent communication and true professionalism! Myra is remarkable. She really makes me feel like I'm an important customer. She takes ownership and resolves anything that comes up. Hyrum, Shawn, and Juan are also excellent at their jobs. They communicate clearly about what they do, listen to my needs, and work hard to accommodate me. I wish everyone who works on my home could be like United Pe... More
Excellent communication and true professionalism! Myra is remarkable. She really makes me feel like I'm an important customer. She takes ownership and resolves anything that comes up. Hyrum, Shawn, and Juan are also excellent at their jobs. They communicate clearly about what they do, listen to my needs, and work hard to accommodate me. I wish everyone who works on my home could be like United Pest Control! Less
These folks are great. Punctual, efficient and won't sell you a bill of goods. They may seem a bit high in the pricing matrix but it is worth every penny. So far so good on the little ratty problem. UPS buttoned up everything and barring any Ratties actually remembering what they learned in Ratty Preschool, I am hopeful my rodent problem is gone! From the top down these guys are professional... More
These folks are great. Punctual, efficient and won't sell you a bill of goods. They may seem a bit high in the pricing matrix but it is worth every penny. So far so good on the little ratty problem. UPS buttoned up everything and barring any Ratties actually remembering what they learned in Ratty Preschool, I am hopeful my rodent problem is gone! From the top down these guys are professional and courteous. Less
If I could leave a zero I would- This review is to sadly counteract the one I posted in April 2018 when I thought I was with a reputable company. Interesting it's taking a while for them to remove my 5 star review. Last December, Field Supervisor with 15 yrs experience told me I didn't need a full clean out, that only a few areas of insulation needed replacing. I believed him, and after 10 months... More
If I could leave a zero I would- This review is to sadly counteract the one I posted in April 2018 when I thought I was with a reputable company. Interesting it's taking a while for them to remove my 5 star review. Last December, Field Supervisor with 15 yrs experience told me I didn't need a full clean out, that only a few areas of insulation needed replacing. I believed him, and after 10 months of service and not only finding missed droppings multiple times, still had an intermittent smell. 2 weeks ago one of their techs came out of my crawlspace with 3' of contaminated insulation. Rather than take responsibility for giving me the totally wrong direction and NOT solving my issue, they proposed a full clean out that I would be responsible for paying. $3K for their mistake! Totally appalling. No idea how anyone who works for this company sleeps at night, or lives with themselves for that matter. Take responsibility for your mistakes, and do the right thing- honor the verbiage in your warranty. I even offered to pay half, thinking that is the right thing to do here- meet halfway. The office manager claims they 'are not in the business of pulling down insulation'....really?! then how on earth do you effectively and honestly advise your customers if they need a full clean out or not? You clearly do not know how to do this work effectively. Rats stay warm in insulation, and they pee/poo constantly- if you don't thoroughly examine insulation, you are missing the source of the issue. This is exactly what happened, and rather than take ownership of your mistake, you turn around and say I need to pay for it. The owner then had the audacity to email me and say I'm 'not a fit'. Really? Interesting. Perhaps that's because now I know you and your team have proven yourselves incompetent in this type of work and have no moral compass, and that makes you nervous- and by dropping me a customer you feel more in control. You try to sound like a hero and refer me to your clean out contractor company...nice try. I am on to your game in this industry and its beyond disheartening. If someone else does your clean out, then the next pest control company will not warranty the ensuing work...you are in a never ending cycle of money-hungry individuals who will rob you over and over...all the while you are not resolving your pest issue. Having just had the clean out done by a company with integrity, I was told 90% of the insulation was contaminated. 90%!!! I have pictures to prove it. It's incomprehensible to me how someone with '15 yrs experience' could possibly not see this, nor smell it during the hour long inspection. High turnover with all of their techs at United Pest, and each tech doing a different technique...missing droppings that I could see not even being in the crawl space, and now an attempt to charge me for something they totally missed from day 1. I trust that karma will catch up to those that partake in this scheme and rob people of their time, money and peace of mind-- all the while proclaiming they warranty their work. Look elsewhere for a company that truly takes ownership and has solid knowledge of both insulation and rodent behavior. In response to the reply from the owner below -- you tried to 'mitigate the situation?' Please. You didn't recognize 'my specific needs?' I mean really. Customers like me hire to you to ensure their homes are totally clean/safe and to GET RID OF RATS; not pull 1 or 2 pieces of insulation and say it's all good, and that your warranty covers me. 90% of my insulation was contaminated, Sean. NINETY!! That is beyond inexcusable. If your staff member of 15 years can't see that, you clearly have a much bigger issue on your hands. Thanks for ending service - you actually did me a big favor. I'm quite certain it's you who really needs the 'good luck' sign off here. Less
CIty Ranked has helped us to grow our business over 100% over the last four years.
Very professional. Never any problems with unwanted pests. Quick to send a technician when we had a unusual situation.
I’ve been with United Pest Solution for 5 years. They have always been helpful, reliable, and professional. I highly recommend their services.
Super responsive, friendly, and best of all GOOD at what they do. Definitely an A+ from me.
United Pest Solutions is awesome! Myra was super helpful with scheduling, very friendly, and put me at ease. We had Tom come out and he was such a kind person! He was extremely knowledgeable and showed a genuine care for our situation. He took the time to educate me and made recommendations on how to avoid issues in the future which I really appreciated. These folks are awesome!!!!
BEN THE FIELD MANAGER CAME OUT EXCELLENT EXCELLENT AND HIS CREW BEFORE THAT WERE IN DETAILS ABOUT THE HUGE RODENTS GOING INTO MY CRAWL SPACE INSIDE THE BASEMENT FROM THE CHICKEN FARM NEXT DOOR AND HAD EXPIRED LOVE THESE GUYS I HAD LEFT THEM AND NOW I AM BACK THEY ARE ON TARGET , WORRY ABOUT THE THEM INSIDE THE SPACE BUT I HOPE THE NEW CREW IS TRAINED WELL LIKE THE EXPERIENCES ONES
Tom is a total pro. Took care of my ant issue, didn't try to upsell anything, and sounded like a college professor explaining to me why I was having bug issues. Checked to ensure I didn't have any wood damage. I would recommend United to anyone. Love finding businesses like this and am eager to promote whenever I can. Keep up the good, thoughtful work!
Prompt and friendly service.
Sean was very professional and thorough. Told us what to expect and went above and beyond to get our situation resolved.
I've had to deal with quite a few pest problems and United Pest Solution has always been prompt, knowledgeable and highly efficient on the issue. There staff is extremely friendly and great around kids. Especially Marcus! He was on time, incredibly fast, and took the time to explain the situation clearly to myself and my children. Very Professional!
We hired United Pest Solutions after struggling for years to rid of our Oderous House ants. The tech came out exactly as scheduled and was very knowledgeable and personable. He gave me an education on our specific ant problem and the treatment path of solution. We saw an immediate improvement. We are very happy with our service and would highly recommend United Pest Solution if the need arises ... More
We hired United Pest Solutions after struggling for years to rid of our Oderous House ants. The tech came out exactly as scheduled and was very knowledgeable and personable. He gave me an education on our specific ant problem and the treatment path of solution. We saw an immediate improvement. We are very happy with our service and would highly recommend United Pest Solution if the need arises in your home. Less
They do a professional job, highly recommended.
Don't use this place. Big rip off. It's all about the money. They say one thing and do another and then want more money. Beware. Don't believe previous reviews.
Great service from Sheldon of United Pest Solutions
Consistent, good service. Capable, reliable technicians.
I have used this company for several years, as I live in an area that seems to be a breeding ground for ants. After several years of serious “in the House” problems, they have finally gotten them under control, with only the occasional sighting. They are courteous, reliable and on time and schedule. I am glad I choose them as my Company. Susan Brown
I went somewhere else and still had pest problems. When I went to United Pest Solutions they fixed everything!!
We hired United Pest Solutions about 7 months ago. We kept finding droppings. They came out, and charged us about 600 dollars for about “exclusion” work, then sold us on their ongoing “services”. We keep getting mice caught in the traps, call them, and they send someone out. They told me the last time, “no matter hard you try, you won’t keep them out”, and they just add more bait to their statio... More
We hired United Pest Solutions about 7 months ago. We kept finding droppings. They came out, and charged us about 600 dollars for about “exclusion” work, then sold us on their ongoing “services”. We keep getting mice caught in the traps, call them, and they send someone out. They told me the last time, “no matter hard you try, you won’t keep them out”, and they just add more bait to their stations, and “check” the traps. However, they have not once checked the attic again, or given us a refund for the 600 dollars we spent on “exclusion” work, which was obviously a scam, since they don’t stand by it, and won’t to real exclusion that works. We will be looking to find someone else that actually fixes the issue, which is our ultimate goal. I’m sure they will hold me to the year contract. Long story short, they sell you on services that are not guaranteed and they don’t work. I would not recommend. Less
Ben was a pleasure to work with, and his treatment for ants has been very effective.
The specialist was knowledgeable and friendly, provided clear explanations of what he found. Good experience overall, would use again.
Great service Still providing a solid service for our business! Outstanding communication
Sean was a phenomenal technician! He went above and beyond to ensure our pest problem was solved.
I don't see bugs in my house and if I did all I have to do is call and you'll come out and take care of it. Using you guys is great because you take care of everything and everyone is very friendly.
Awesome service! Reliable and Knowledgeable Technicians
Best service we have had so far. Would definitely recommend to others.
I am a property manager and have worked with United Pest Solutions for 13 years. United Pest Solutions provides top notch service and solutions for all types of pests including problems with pigeons. I have never considered trying a different vendor for pest needs at the Wallingford Center. I highly recommend United Pest Solutions!
They are very good at scheduling, inform us when they are coming, are thorough while here, and give a verbal status report when they leave. We have not had any infestation problems since they took the job of keeping our house from being a home to critters, and we are very happy with the service.
Ryan was very informative and efficient, and even put up with our anxious dog while he was here. Excited that our landlord signed us up for a bimonthly account with United Pest to keep our townhouse ant-free. Thanks again, Ryan!
Not only great routine service but also "emergency response". We had a rat in the house. Immediately, supervisor and staff were over helping us solve the problem. And the problem is solved.
United Pest Solutions staff were all very helpful and professional. They treated our home for rodents and insects.
I found a tenant who works for your company named Kathryn Johnson. I had battled ants and fleas in my home through Coach Pest Control 4 years and at no time was I ever free of pests. The day Kathryn moved in, she completely got rid of the ants and then when the fleas came, she got rid of them in a day! I would hire this company in a heartbeat and I would give their name out to anybody asking m... More
I found a tenant who works for your company named Kathryn Johnson. I had battled ants and fleas in my home through Coach Pest Control 4 years and at no time was I ever free of pests. The day Kathryn moved in, she completely got rid of the ants and then when the fleas came, she got rid of them in a day! I would hire this company in a heartbeat and I would give their name out to anybody asking me for a good pest control! Myexperience was 100% excellent!! Less
Wendy did a great inspection job....took extra time to answer all my questions....n gave me some great hints on bug control...
I had a fabulous experience working with this team. First they did a very thorough assessment of the home situation. When they came to do checks they were punctual, courteous, and friendly. When I had a concern about a potential issue with the exclusion, they were very accommodating to send another person out. The crew that did the insulation and clean up were awesome. They communicated clearly b... More
I had a fabulous experience working with this team. First they did a very thorough assessment of the home situation. When they came to do checks they were punctual, courteous, and friendly. When I had a concern about a potential issue with the exclusion, they were very accommodating to send another person out. The crew that did the insulation and clean up were awesome. They communicated clearly before and during the visit about what was going on, and in general were super friendly, nice guys. They even helped do a window repair. And, everyone at the company has been good with dogs, which helps when you have two very curious and vocal ones at home! Less
United Pest Solutions performed rodent exclusion work patching up gaps in the foundation, fixing or replacing crawlspace screens, and setting up traps inside and out. They arrived about 30 minutes early. Just had the first service visit to check traps. Technician arrive about 20 minutes early, quickly checked all traps, and was on his way.
United Pest Solutions took care of a rodent problem we had and have maintained and controlled any problems that might have come up since initial service. With new construction around our area the rodent population has been scattered to new homes of which several had chosen our house for that new home. Thanks to United Pest Solutions no problems. Would recommend. Service tech, Sheldon, very pr... More
United Pest Solutions took care of a rodent problem we had and have maintained and controlled any problems that might have come up since initial service. With new construction around our area the rodent population has been scattered to new homes of which several had chosen our house for that new home. Thanks to United Pest Solutions no problems. Would recommend. Service tech, Sheldon, very professional. Less
Wendy has been inspecting our home since 2002 and we have not had a problem with pests. She has taught us how to be good homeowners and avoid problems.
Always very responsive and professional.
I've been a customer for over 5 years at multiple homes and last week was essentially "fired" by the customer service manager because "policy change" prevented me from receiving the rodent prevention (bait station) services I had been receiving at my previous residence, and requested at my new residence. They wanted to do $750 worth of "exclusion work" on my crawl space which included "securing"... More
I've been a customer for over 5 years at multiple homes and last week was essentially "fired" by the customer service manager because "policy change" prevented me from receiving the rodent prevention (bait station) services I had been receiving at my previous residence, and requested at my new residence. They wanted to do $750 worth of "exclusion work" on my crawl space which included "securing" with my flood vents before allowing me to continue with the services. I explained to this individual that I was not about to compromise the flood engineering of my (new) home so that I could keep their bait stations and service, and couldn't understand why simply leaving the bait stations and continuing the bi-monthly service required any work from them at all... suffice it to say, we could not agree and thus I am now my own pest control service. As I mentioned to her on the phone, it appalls me to think that any small, local company is not willing to work with a long time customer to address their needs. I asked for the owner's name and email address as part of my cancellation so that I might pass along the feedback, but to date - haven't received that info. To be fair, I had many years of good service with no complaints... and many of the techs were good to work with. Something changed recently, and it seems service has declined as prices increased. Considering the available competition out there, I don't expect to be without services for too long. Less
DO NOT HIRE THIS COMPANY!!! I bought and signed an ongoing contract for pest control services. (Contract #13340 on 4/1/16). The guy spent over an hour telling me how the spider control services wouldn't really be effective because of how spiders work, and that I should expect to see some spiders. So I understood that and had them treat my home for PESTS anyway. It took him less than 10 minut... More
DO NOT HIRE THIS COMPANY!!! I bought and signed an ongoing contract for pest control services. (Contract #13340 on 4/1/16). The guy spent over an hour telling me how the spider control services wouldn't really be effective because of how spiders work, and that I should expect to see some spiders. So I understood that and had them treat my home for PESTS anyway. It took him less than 10 minutes to do the actual treatment and I was charged $250.00. I was supposed to get a Yelp discount but that didn't happen either. I agreed to pay $95.00 for every other month ongoing treatment. He was supposed to be treating house and attached garage. 3 days later I run into a MOUSE!!! IF he had truly treated for spiders, he would have seen mouse droppings. Did he say anything? No. Did he treat for them? No. So I call them and tell them to come out and get rid of the mouse. They said No - they only treated for spiders and that I didn't sign up for ongoing services. Really??? I have my copy of the contract right in front of me! I checked the contract. I AM BEING CHARGED FOR RODENT CONTROL! The box for exterior rodent traps is checked and the technician and I had specifically talked about rodents because I was concerned some would get into my garage. NOW THERE'S A MOUSE AND NO TRAPS WERE ACTUALLY SET. These people are the WORST! I don't care what any of the other reviews say, it's BUYER BEWARE with this company!!!!! Less
We continue to be more than satisfied with the team and services they provide. Always prompt, professional, and friendly, United Pest Control keeps the pests at bay for our home and family. We had issues with rats and sugar ants. The rates are affordable. Highly recommend this company and team!
Top notch service, expertise and responsiveness. Kathryn is a knowledgable and persistent technician. I so enjoyed working with her and highly recommend United Pest!
The most honest 100% guarantee company I've interacted in a long time. I had an issue with pigeons nesting on my roof and United Pest Solutions came through and added solar powered shock strip. While this helped the pigeons came back the next year. After the technician noticed a few discrepancies United Pest Solutions fixed all the issues free of charge. Great customer service, friendly technicia... More
The most honest 100% guarantee company I've interacted in a long time. I had an issue with pigeons nesting on my roof and United Pest Solutions came through and added solar powered shock strip. While this helped the pigeons came back the next year. After the technician noticed a few discrepancies United Pest Solutions fixed all the issues free of charge. Great customer service, friendly technicians, and solid installation. Will be using United Pest Solutions for future pest issues. Less
Technicians were great. There was much to clean up and repair. They worked hard all day. The scheduling was not as smooth as it could have been. I confirmed a specific day but received contradicting texts reminding me of my service on a different day. Made things a bit congusing.
As long as I have known this company under Dan Huie and Sean Bergmann's management, I have been thoroughly pleased with the work ethic of the employees, the cleanliness of the office space and company vehicles, and the overall professionality of the business. Over the phone and at your door, United Pest Solutions will surely match and surpass your expectations. If you're looking for a good pest c... More
As long as I have known this company under Dan Huie and Sean Bergmann's management, I have been thoroughly pleased with the work ethic of the employees, the cleanliness of the office space and company vehicles, and the overall professionality of the business. Over the phone and at your door, United Pest Solutions will surely match and surpass your expectations. If you're looking for a good pest control, look no further. You won't be dissapointed. Less
Wanted $145 just to come look at the situation. Call around, there are a LOT of other exterminators who will be happy to inspect for free and charge about the same price if you opt for treatment.
friendly, responsive and effective
I have been using United Pest Solutions for years and they have consistently provided excellent customer service and have kept critters out of my house. They have been great in helping me understand things I can do as a homeowner to keep pests at bay.
Excellent service. They are very kind and do extremely reliable and professional work.
I like that we have had skilled technical support for our very troubled issues. UPS communicate well and let us know when they are coming. Always ask if we have new concerns. They politely knock before to discuss what the plan is. When they are finished, they always stop to let us know how it played out. If we are not home, then they will leave an information card. They also describe this on thei... More
I like that we have had skilled technical support for our very troubled issues. UPS communicate well and let us know when they are coming. Always ask if we have new concerns. They politely knock before to discuss what the plan is. When they are finished, they always stop to let us know how it played out. If we are not home, then they will leave an information card. They also describe this on their billing. Worth every penny. Less
My problems were addressed quickly, professionally, and discretely. I will definitely call again if we need your help. Thank you!
Really appreciate the thoroughness of the treatment process, and the depth of their representative's knowledge. He was very good about explaining everything. And unlike a previous service we had hired last year, he correctly identified the type of ants we have been battling for months.
Awesome service! Shawn is a great Field Agent
Competent technician was helpful and informative.
I had a nest of underground yellow jackets which was promptly taken care of. The individual that showed up was extremely professional, knowledgeable, and put on a full suit. I would highly recommend United Pest Solutions.
I have used United Pest Solutions for over 10 years now. They are efficient, thorough and effective!
Love them! Kristen is fantastic and takes great care of us!
All companies committed to Food Safety depend on quality pest control professionals. United Pest Solutions is a key partner that helps us ensure The Revere Group exceeds compliance standards for Food Packaging Safety. They are diligent, professional, and communicative.
great company to work with. I tell all my friends. Especially Kristeen our rep!
In addition to being friendly and very informative, United Pest Solutions has also been thorough and effective. We highly recommend them.
Excellent service at a reasonable rate.
If you need to reach them I suggest calling instead of using their website. I attempted to contact this company using two different please contact me email areas on their website. I left all my information to be able to contact me phone/email/address etc... That was approximately 2 weeks ago and I never received a response unfortunately. I never called as I was hoping one of the after hours email... More
If you need to reach them I suggest calling instead of using their website. I attempted to contact this company using two different please contact me email areas on their website. I left all my information to be able to contact me phone/email/address etc... That was approximately 2 weeks ago and I never received a response unfortunately. I never called as I was hoping one of the after hours emails would eventually get a response/call back sooner than it has been. I hope they can fix there website. If I get a response saying they have corrected this issue I will revise my review. Less
Very professional and courteous!!
5 Star service, friendly,knowledgable, and will walk you through the entire experience.
Always on time, professional, knowledgeable, and friendly. We've used them for 10+ years, and wouldn't use anyone else. I'd highly recommend United Pest Solutions.
Knowledgeable. Takes the time to explain products. On time. lets you know ahead of time when visiting. Very courteous.
HONEST, ON TIME and DEPENDABLE goes along with there vast knowledge. I have been a customer for years and find their service to be spectacular. You owe it to yourself to give them a call when your present vendor let's you down or you are looking for an exterminator!
Terrible scheduling with Travis! I have a carpenter ant problem. Called around scheduled with a different company, rechecked Angie's list and saw favorable reviews for United Pest Solutions. Called them and Travis scheduled us for the next day at 9:15 am. Cancelled the other service. When no one showed up for the appt, I called and found out that they had me down for the following Saturday. They ... More
Terrible scheduling with Travis! I have a carpenter ant problem. Called around scheduled with a different company, rechecked Angie's list and saw favorable reviews for United Pest Solutions. Called them and Travis scheduled us for the next day at 9:15 am. Cancelled the other service. When no one showed up for the appt, I called and found out that they had me down for the following Saturday. They don't even work on Saturday! We arranged to have everyone out of the house for the 4 hours required, moved furniture, so they would have easy access and now I'm stuck trying to find another company! Don't use this company if you are in a hurry! Less
My wife and I love these guys and use them for all our pesty needs!
We use United Pest Solutions for our multi-family properties. They have always been very responsive, taken great care of our tenants, and get the job done. Highly recommend.
I got great advice about our pest problems. They are friendly and efficient.
We had a brand new problem: rats. Have never had that problem. United sent out a guy who, from the start, you could tell that he loved his work. He considered it his personal challenge to get rid of these pests! Also, at each visit he goes about his work quickly, efficiently, and without ever causing us any inconvenience!
I have worked closely with United Pest Solutions, Inc. as a vendor for a few years. There staff is very professional and extremely easy to work with.
Thanks to United Pest Solutions our issues with rodents and insects are kept in check. We have been using the quarterly service for over two years now, after finding that our new property had an ant and flying insect population to control, and plenty of rodents, too. The staff was helpful and knowledgeable as we called them for return visits to diagnose the problems. They continue to be consis... More
Thanks to United Pest Solutions our issues with rodents and insects are kept in check. We have been using the quarterly service for over two years now, after finding that our new property had an ant and flying insect population to control, and plenty of rodents, too. The staff was helpful and knowledgeable as we called them for return visits to diagnose the problems. They continue to be consistent and reliable. We are so glad we have UPS taking care of our pest problems. Highly recommended! Less
Very very very unhappy with the "service" this compay claims to provide. I was referred by someone that used to be in this business. I called and left a very detailed message regarding my concerns with ants. I didnt think I had any issue inside my house but the abundance of ants in my yard and around my house had me freaked out. Nobody called back. When I called back to follow up they told m... More
Very very very unhappy with the "service" this compay claims to provide. I was referred by someone that used to be in this business. I called and left a very detailed message regarding my concerns with ants. I didnt think I had any issue inside my house but the abundance of ants in my yard and around my house had me freaked out. Nobody called back. When I called back to follow up they told me no, I had not called and left them a message as they always return calls. That I must have called another business. Huh, well ok call me a liar right off, thats great. I know I called them and left a message but whatever. I decide to proceed anyway and schedule an appointment since I was referred I figured I would still rather proceed with them at this point than just pick a company out of the hat. I schedule the appointment for the following week - longer then I wanted to wait but oh well. They call me the day before and cancel, the tech is sick. The next available appointment was two weeks out. Ugh. Ok, I scheduled. My understanding was that the service tech would inspect my home, the attic, the crawl space and all around the house to determine if there was any infestation issue anywhere along with spraying the permiter of the house and looking at the number/type of ants I had in my yard. This poor woman that came was very obviously sick. I dont know if it was the same person originally scheduled but she was really sick. She did go around the outside spraying, she looked at the ants in the yard and took a sample as she couldnt identify them. She was worried they may be biting ants and they were/are HUGE and the sheer number of them was odd. I asked her about the attic and the crawl and she explained that if I request it they can do that part during the 10 day follow up visit. I would have insisted it be done then as that is what I had been told was going to happen but it was a very hot day and I felt bad for the lady. I could easily see that she was not doing well, she really looked ready to pass out. She was very nice - my complaint is not about her directly. So she leaves, tells me they will be calling with information about the ant and to schedule my 10 day follow up. Well, I never received that call. I called and left a message and did not receive a return call. So, I went on line and cancelled my auto pay and let them know my complaint on the website/my account. They did call and leave me a message apologizing and acutally admitting that it seemed they may have dropped the ball a bit and trying to see how to retain my business. Too little, too late. And, on top of it, the other day I get a card from them saying how much they enjoyed working with me and hope to have me use them in the future if any need arises...... Well, that is the reason for my post. Get it together people..... Geez. I still wonder what kind of ants I have.... But, rather then being billed $140 for a half ass job I can buy spray for $30 at the local hardware store and spray it myself in 15 minutes. Less
We have had dramatic results using this company's pest services and have told many friends about them. It all started with smelling a dead rat in my son's wall a year and a half ago. Since then, they have also helped us to see less of: large scary house spiders and small annoying odorous ants. I am so relieved we have a great company to call!
We live at the edge of the woods with a lot of critters so I'm really glad we have United Pest Solutions visiting on a quarterly basis. Best part is they come by to help whenever we have any "unusual or unpleasant activity".
very easy to schedule, very personable and reliable.