based on 152 reviews
Trent was very kind and helpful. We had a great experience.
Alex Ccoke was awesome!!
Alex was attentive and concerned about our comfort on the mattress rather than making a huge priced sale.
Alex was very helpful and considerate. Thank you
Alex gave me a great deal!
Alex was exceptional!
Alex Cook was Informative well knowledgeable about all products in store
Excellent service! Dylan & Andrew were knowledgeable and courteous. You certainly went the extra mile and we really appreciate it!
Alex was great! Super excited about our new bed!
Skylar and Matt were awesome!! They delivered 2 mattresses to my house. One of those mattresses (full sized) had to go up into the attic room by way of a traditional hole in the ceiling and a pulldown ladder. They knew just what needed to be done to get it to fit. They made sure I was satisfied with the position of the mattresses and to haul away what needed to be hauled away. Two of the nicest g... More
Skylar and Matt were awesome!! They delivered 2 mattresses to my house. One of those mattresses (full sized) had to go up into the attic room by way of a traditional hole in the ceiling and a pulldown ladder. They knew just what needed to be done to get it to fit. They made sure I was satisfied with the position of the mattresses and to haul away what needed to be hauled away. Two of the nicest guys! Mohammad was the best salesman I have ever dealt with when buying a mattress. Of course, I was one of those customers who showed up 5 minutes before closing. Mohammad answered all of my questions and went above and beyond even though the store would have been closed. By the time we were finished with the order and delivery scheduled, Mohammad stayed an extra hour to seal the deal. Thank you, Mohammad! Less
Skylar, and Matt were very professional, and courteous while delivering the box springs
Andrew and skyler were awesome and professional! Right on time! Good dudes !
Buying a mattress is stressful and not that fun. Most people now days will order beds online due to ease. We wanted to test beds and have someone we could talk to face to face when we had questions. We did not know what we were going to walk into but the moment we came here, Brady approached us and was very kind, knowledgeable, indifferent and all around a fun guy to talk with. He showed us eve... More
Buying a mattress is stressful and not that fun. Most people now days will order beds online due to ease. We wanted to test beds and have someone we could talk to face to face when we had questions. We did not know what we were going to walk into but the moment we came here, Brady approached us and was very kind, knowledgeable, indifferent and all around a fun guy to talk with. He showed us everything he had and helped us make the decision ultimately going back to this location. We didn’t have to shop other places because Brady made the experience so memorable and enjoyable. My wife and I highly recommend this place and Brady. He made us feel safe and confident with the purchase and will take care of you. 10/10 customer service. Thank you Brady. You really helped this veteran avoid headaches and back pain. We’re sleeping better than ever. Less
Brady H. is great! My husband and I went in to see what options they had. Brady helped us find the perfect fit. Great experience, found a great bed with a great deal.
Brady gave us a great deal and was patient. We are satisfied with our purchase.
Brady at the store in Bountiful was knowledgeable helpful and added no pressure when working with us. After our purchase we left feeling like it was a win win fair price.
It's nice to have a mattress showroom here in Bountiful. Brady, the store manager, was knowledgeable and helped us find the right mattress for us with no high pressure sales pitch or efforts to up-sell us. Great experience.
The products are the same at every location but the customer service varies greatly. The store you want to visit is in Bountiful. Ask for Brady for a no pressure straight shooting experience. He listened to my needs and he met them. I am so excited to try my new mattress.
From Brady our rep to the delivery menJeyson and Mathew. 5 star service. Brady did not pressure us, and he knows his product. Jeyson and Matthew were on time clean and professional.. I highly recommend you seek out Brady when you are shopping for a bed. BTW, I now have peaceful nights!!
Brady was so awesome to work with. He was knowledgeable about the products. I feel that he was transparent and honest with me throughout the whole buying process! I would highly recommend working with Brady at the bountiful location.
Amazing delivery today for my mattress set from Jeyson and Matthew. Brought my mattress in and set it all up for me. Great service, thanks guys!
Mattress Warehouse and Brady was was a rockstar salesperson who was very helpful in finding the right mattress for us. He wasn't pushy, but a good guy, helpful, and educational on their mattress selection. Good store atmosphere too. Brady also hooked us up to get the mattress delivered fast. We will definitely be coming back for the next mattress for our home!
Matthew and Jeyson did a great job.
My entire experience with PC Mattress Warehouse has been exceptional. Andrew and Jeyson delivered my new bed and took away the old one. I have never had such kind, caring, helpful and knowledgeable gentlemen help with delivery and setup. Both of them were a bright light in my day and I wish I could give them 100 stars.
Our bed arrived today and we are very happy with it! Andrew and Jeyson delivered and installed it in no time at all and exactly how we wanted it. Great work guys.
Matthew and Jeyson were great!
Matthew and Jeyson were the delivery professionals that delivered my items. They were very professional. They did a very good job, they were courteous, they were clean, they were informative, well-mannered and respectful.
Jeyson & Matthew were my delivery crew. they did a great job. completely explained and helped me be sure i got what i ordered. billy montoya was my sales person. nice to work with a sales person who wasn’t high pressure. thank you!
Excellent work. Quick, fast, and careful!
The five star review is for our delivery guys Mathew and Jeyson. They delivered first thing in the morning. Called to let us know when they would be here and we're on time. Very friendly and professional. Gave us detailed instructions on how to care for our mattresses. Very helpful!
Jason and Matthew were super helpful. they were quick and explained all the features and warranty. they were right on time and moved our old bed for us. highly recommend!!
Matthew and jayson were so pleasant and professional. They were quick and right on time. Been a great experience getting a new bed!
Great communication and very helpful!
Andrew and garrison brought the mattress up and put on the mattress cover, they were very polite
Great experience buying mattresses - with Jeanette. And Mathew and Jeyson were very helpful when they delivered them!
Matthew and Jason were exceptional with delivery. They were communicative and so quick I barely realized they had already taken my old mattress out of my home when they placed my new one in my room. They were also very sweet and friendly. Mattress Warehouse provides excellent products and equally impressive customer care. 10/10 would recommend
Not only was Chris very helpful in making this a positive experience, Matthew and Jeyson were the absolute BEST when delivering my bed! They were efficient, informative and fun!! Thanks all!
Replaced our RV mattress, and Matthew and Jeyson were in and out in less than 5 minutes.
Matthew and Jeyson delivered my mattress on time and were professional and clean. They explained care for mattress and protective cover. Thank you!
Very quick set up and very polite
These guys were amazing. Really competitive prices, and quick service. They also worked in such a friendly way. Specifically wanna shout out matthew and Jeyson; they are rock stars!
Andrew and Garrison deliverd....Awesome guys eager to help and answer questions. Had no problems hauling off old mattresses and setting up new. Much appreciated guys👊
Matthew had Jeyson were awesome!! Thank you for the help !
Very helpful sales, thanks Clayton. Excellent delivery and quick, friendly, thanks Matthew and Jeyson! Would shop here again.
Had a bed and frame delivered today. Matthew and Jeyson did a great job and delivered the items in the time frame stated.
Jason and Andrew were really great!
Doug was a great salesman. Knowledgeable but no pressure. Andrew and Jeyson delivered the bed and base right on time and thoroughly explained how to use the adjustable device. We are very pleased with their service.
These guys were a tremendous help in filing a warranty claim on our mattress. Andrew and Garrison were very kind and polite while delivering the new one. I would absolutely recommend to anyone looking for a new mattress!
Tyler and Jeyson were great. Prompt and professional. Highly recommend.
Brady couldn't have been more helpful. He was professional and knows his products. He was respectful of my opinions. He did everything he said he would and my products were delivered on time and I couldnt ask for better customer service. P. S. He was able to beat the manufacturer's online prices.😃
Andrew and Jeyson did an amazing job.
The store employee’s worked with us on pricing and we’re very professional. The delivery was delayed due to weather, but Andrew and Garrison were so professional, courteous, and attentive to details with the delivery. Unfortunately, they delivered the wrong size box frame but immediately went into action to make it right. They followed up with a text with the delivery date for tomorrow. Thank you... More
The store employee’s worked with us on pricing and we’re very professional. The delivery was delayed due to weather, but Andrew and Garrison were so professional, courteous, and attentive to details with the delivery. Unfortunately, they delivered the wrong size box frame but immediately went into action to make it right. They followed up with a text with the delivery date for tomorrow. Thank you for a great experience and service. Less
Andrew and Garrison delivered my new mattress not even 12 hours after purchasing it. Their communication was great throughout the whole experience and the delivery was seamless. Thanks guys!
Excellent service. Knowledgeable, efficient, and timely. Very satisfied.
Andrew and Garrison did a great job delivering our new mattress. They were right on time and got it all set up really quick. They are the best!!!
Very good experience for somebody who was buying their first matress. The retailer was kind and informative and helpful. I would go to Kathleen anytime!
Easy to work with. Great delivery team with Garrison and Andrew. I would highly recommend using.
We bought a queen mattress from Clayton and had a prompt and helpful delivery from Andrew and Garrison. We discovered that the box spring wouldn’t work in our space and they were super helpful to work with to find a better solution for us. We highly recommend them!
Tyler and his delivery helper were prompt, friendly and professional. Thanks!
Fast and efficient. Had 1 little hiccup and they even fixed it super fast. Good job. Thanks
Very happy with the delivery of our new mattress ! Jeyson and Andrew called that morning to let us know the arrival time window , they showed up exactly when expected, were polite and offered to remove their shoes , explained the warranty and set up . Overall a great experience with two happy delivery guys !
A great place to shop - wide selection of quality mattresses. Excellent, knowledgeable sales help, prompt, polite and careful delivery men! We like the mattress and are happy with the entire experience!
Andrew and Garrison were very nice, professional, and helpful.
I’m very happy with my purchase and the customer service was amazing! Kathleen helped me find everything I was looking for I will go see her from now on
Bought my mattress from Kathleen and she was nothing short of perfect. She answered all my questions and got me the best deal for my mattress. I will always go to her for my future mattress’s . Thanks kat
Went in here just looking. I was very overwhelmed after having looked online at hundreds of options and had the best experience. Kathleen answered all my questions and was so kind and helpful. She really helped ease a lot of doubts I had. Going in store was SO MUCH BETTER than looking online. Thanks, Kathleen!
We had the best sales lady named Kathleen helping us! I couldn’t believe how kind and patient she was with us. We came in a couple of times, because I couldn’t make a decision, and never felt pressured about it. She went out of her way to make us feel comfortable, answered a million questions, and was so knowledgeable! If your looking for a mattress, I’d 100% recommend seeing Kathleen! Loved our ... More
We had the best sales lady named Kathleen helping us! I couldn’t believe how kind and patient she was with us. We came in a couple of times, because I couldn’t make a decision, and never felt pressured about it. She went out of her way to make us feel comfortable, answered a million questions, and was so knowledgeable! If your looking for a mattress, I’d 100% recommend seeing Kathleen! Loved our experience. Less
Thank you for such a positive experience, Mattress Warehouse!! Kathleen was so professional and personable. She gave me great recommendations that were within my budget and took her time to explain all the differences in mattresses. I was so thankful to have someone knowledgeable to help me. I will definitely be a repeat customer.
I had a great experience with the salesperson there, Kathleen, she was super knowledgeable and helped us stay within our budget. If you are in need of a quality mattress go visit these guys!!
Kathleen is an amazing, knowledgeable sales representative at Mattress Warehouse. She was helpful, informative and gave us lots to consider when making our final decision. Thanks Kathleen for the great experience and great mattress!
So happy! Been on the fence about a new mattress for a while now decided to go out price shopping, that when I met Kathleen. She was so charismatic, well knowledgeable, she spent the time with me going over every mattress, answered all of my thousands of questions, not once did I feel pressured; actually I felt quite the opposite, i felt super comfortable and she made sure of getting me all the i... More
So happy! Been on the fence about a new mattress for a while now decided to go out price shopping, that when I met Kathleen. She was so charismatic, well knowledgeable, she spent the time with me going over every mattress, answered all of my thousands of questions, not once did I feel pressured; actually I felt quite the opposite, i felt super comfortable and she made sure of getting me all the information I wanted to make the right decision. I ended up picking up new mattress that day and super happy I did. I will recommend everyone I know to go to here for a thier new mattress 💯💯 highly recommended asking for kathleen. Less
My husband and I love our mattress and we really love that it’s adjustable. We highly recommend Kathleen Romero in the Bountiful store for her help and patience in choosing the right mattress for us!
If I could give 10 stars, I would. Kathleen was amazing. She really helped me to find out the right Mattress. She’s the best.
Kathleen was our sales agent and she was great! Can’t say enough great things about the experience we had with her. She listened to our needs and set us up with an affordable amazing mattress. I highly recommend using Kathleen for your mattress purchase.
Milton and Jeyson did a fantastic job installing the 2 twins and explained the total operation of the beds . Thanks again guys for the great work.
My wife and I needed a new mattress. After visiting several mattress companies, I’m now convinced that Mattress Warehouse is the most convenient company to buy a mattress in Utah. Our experience with Larry was flawless! We felt educated and informed about several aspects we never thought about. Our mattress was custom tailored to meet our needs. I was prepared to spend $15,000 but that wasn... More
My wife and I needed a new mattress. After visiting several mattress companies, I’m now convinced that Mattress Warehouse is the most convenient company to buy a mattress in Utah. Our experience with Larry was flawless! We felt educated and informed about several aspects we never thought about. Our mattress was custom tailored to meet our needs. I was prepared to spend $15,000 but that wasn’t necessary because it’s not about the money it’s about the mattress. I can’t recommend them enough! And the delivery guys Matthew and Jason! Respectful, enthusiastic, and professional. Our mattress was delivered the same day. Less
Great sales experience amd great delivery guys, they were all so nice!
I just had two mattresses delivered by Milton and Jeyson. They were incredibly helpful and professional! They were even kind enough to help move a mattress and frame from one bedroom that had nothing to do with my order. They made sure to check the order and that I was happy with the items I received.
On time, during a blizzard with great attitude and communication !
Andrew and Garrison delivered our mattress and they were great! They called ahead of time, protected our floors by using boot covers, and they were very friendly. They also ensured we had the proper items and gave instructions on how to wash the mattress cover. Couldn't have been better.
I was so glad to get my new bed from Mattress Warehouse yesterday. I'd for gotten how old a good mattress and a good night's sleep felt like. Andrew and Garrett delivered my bed and set it up. Couldn't wait till I could finally go to bed and see if I could enjoy s good night sleep. Andrew and Garrett were very competent, and courteous and didn't waste any time getting rid of my CRAFTMATIC bed ... More
I was so glad to get my new bed from Mattress Warehouse yesterday. I'd for gotten how old a good mattress and a good night's sleep felt like. Andrew and Garrett delivered my bed and set it up. Couldn't wait till I could finally go to bed and see if I could enjoy s good night sleep. Andrew and Garrett were very competent, and courteous and didn't waste any time getting rid of my CRAFTMATIC bed we've had for 27 years. Has been broken for 15 of those years. Andrew and Garrett kept me informed with the progress of my delivery and were nice enough to put the mattress cover on it for me. Thank you Andrew and Garrett, Merry Christmas and hope your New Year will be better than the passed one. Less
Thank you Tyler and Jeyson for been so flexible with my time schedule when you guys delivered my mattress also thanks to Mattress Warehouse for been so helpful and answered all my questions
Purchase: Chris was very helpful in our decision on which mattress to purchase. He answered all our questions and wasn’t pushy towards a particular outcome. Delivery: Tyler and Matt did an excellent job setting up the bed base we purchased. Not only that, but I didn’t have the right tools to tighten the bolts in our bed frame and they squared us away. Very friendly, and they were patient and gre... More
Purchase: Chris was very helpful in our decision on which mattress to purchase. He answered all our questions and wasn’t pushy towards a particular outcome. Delivery: Tyler and Matt did an excellent job setting up the bed base we purchased. Not only that, but I didn’t have the right tools to tighten the bolts in our bed frame and they squared us away. Very friendly, and they were patient and great when our toddler kept trying to help them 😂. Thanks for what you’re doing! Less
This review highlights people who helped me get amazing mattresses here in Mattress Warehouse: Karen, Andrew, and Garrison. This is the 1st time for me to visit this type of store to actually try multiple mattresses (I bought previous one thru Amazon), and Karen was the one who was there, started asking me what features/characteristics I want to have in my mattress, which I responded as cooling,... More
This review highlights people who helped me get amazing mattresses here in Mattress Warehouse: Karen, Andrew, and Garrison. This is the 1st time for me to visit this type of store to actually try multiple mattresses (I bought previous one thru Amazon), and Karen was the one who was there, started asking me what features/characteristics I want to have in my mattress, which I responded as cooling, not too soft, and firmness at the edge. She was friendly, easy to talk to with no pressure, and suggested hybrid (foam and coil). Upon trying a couple of mattresses Karen had suggested, I already felt like I found the best option! But she was really careful ( because I was really quick to say "I love this!!") and told me to try a couple of more with different firmness/structure. Then voila, I was confident I found my best fit! Karen was also ready to answer any questions I had - what I need to protect the mattress and keep the cooling feature working the best etc. In the end I decided to get two mattresses (queen for me, and full for my mom), a protector for each, and a pillow that I was using when trying these different types of mattresses. Yes, these are not cheap...but you can have confident in all what you pay for because you tried them all (except a protector, but you should buy it if you want to take advantage of the cooling feature!) I want to thank Karen for making my whole nervewrecking process of buying mattresses so easy, fun, and educational! And here comes a delivery day - I got a call in the morning, and was appropriately informed of the time of delivery (I was initially told that there would be a 2-hour window - but I was actually told more accurate time - like 45 mins or so - and that was really helpful!) Andrew and Garrison came with a very uplifting, friendly air, and did not hesitate to take their shoes off when I asked them to. They checked two rooms they would deliver these mattresses to, and quickly brought them in. They nicely situated them, cleaned out these packages, and explained what I received clearly. For this type of delivery, I really think their personality shined thru - friendly, polite, not rushing - and I really want to thank you, Andrew and Garrison, for this excellent delivery experience. Overall, I had a great experience with Mattress Warehouse. Just one addition - Veronica was also there when I was shopping, and although she was not the one who helped me, I saw how she interacted with other customers. She was fun, patient, and most of all, really friendly, occasionally jumping in my conversation with Karen. I really like the atmosphere of this store, and if anybody is considering buying a new mattresses, I would strongly suggest visiting this store. Thank you, Karen, Andrew, and Garrison! Less
Andrew and Garrison delivered a mattress and box spring and we realized my frame didn't adjust down for a full from a queen. They ran back to the warehouse and picked up a new frame and brought it back and set me up! They even disposed of my old frame and headboard! Service doesn't get much better. These two guys were great and very helpful! If you want a mattress delivered and setup. You know wh... More
Andrew and Garrison delivered a mattress and box spring and we realized my frame didn't adjust down for a full from a queen. They ran back to the warehouse and picked up a new frame and brought it back and set me up! They even disposed of my old frame and headboard! Service doesn't get much better. These two guys were great and very helpful! If you want a mattress delivered and setup. You know who to call! Less
What a great experience! Absolute professionalism, and wonderful help from Tyler and Matt!
I had the best experience at Mattress Warehouse. Fast delivery and Tyler and Matt made it super easy to get my mattress set up. Best customer service I’ve seen!
Fantastic customer service all the way around. Used the delivery service and they set up and were in and out within 5 minutes. Will definitely be back for all our mattress needs.
I ordered several mattress sets for our new home and it was a great experience from beginning to end with Andrew and garrison delivering them and setting them up Thank you 😊
Wonderful service all around from Tyler and Matt. Delivery was so fast and professional. Definitely recommend!
Great service and prices
We got our mattress the day after we ordered it and Garrison and Jeyson were super fast about getting them installed. Thanks guys!
Garrison and Jeyson were prompt, communicative, and friendly for our delivery.
Jason and Tyler were very helpful. They were on time they hauled away my old mattress without a problem and brought the new one in and set everything up for me. I would highly recommend them.
This was such an amazing experience! Kathleen really took the time to show me different mattresses and get a feel for what I wanted while staying within my budget. She made the whole thing so easy and stress free! They offer delivery as well as getting rid of the current mattress which I think is amazing as it’s one less thing I have to worry about. Overall 10/10 I loved this place
Working with Mattress Warehouse has been awesome! They really paid attention to my needs and I’m sleeping better than ever on my new mattress!
Karen is super helpful and very patient. We have been shopping for mattress for our son, he has autism and so it’s not always easy to get him to pick something. She had him try different ones after taking the time to figure out how he slept and what he wanted.
It was a good experience. Karen Doyle was very helpful,no pressure which was important to us.She treated us with kindness & respect. We would recommend our friends & family to MATTRESS WAREHOUSE anytime. She helped us with a great deal. 🤗
Just purchased a Nectar Mattress and they were wonderful! I was so happy with the customer service provided by Karen and Erik. They made it so easy to get and the prices were better than Nectar's website. They also got my a mattress protector for a wonderful price! Very happy with my experience and know I will have no problem returning in the future.
I did my research online for a new mattress set for my son, I came across Mattress Warehouse in WV. I read the reviews an a lady named Karen was mentioned several times throughout the reviews. My family an I went to the store, an who did we meet, Karen!! She was super awesome, great customer service skills an very courteous! She had my son test several mattresses, then pick the one he preferred, ... More
I did my research online for a new mattress set for my son, I came across Mattress Warehouse in WV. I read the reviews an a lady named Karen was mentioned several times throughout the reviews. My family an I went to the store, an who did we meet, Karen!! She was super awesome, great customer service skills an very courteous! She had my son test several mattresses, then pick the one he preferred, plus she gave us a great price on what we purchased. I recommend them highly, I was very satisfied an so was my picky teenage son!! Mattress Warehouse, WV, check'em out!! Less
Karen is awesome. She took so much time helping us find the perfect mattress that we both agreed with. She listened to all our needs and helped us with a smile on her face.. Thank you Karen for all your help. And a thank you Jason for your help online to pre qualifying us. It was a amazing service. Thank you John&Christy
Excellent experience! Karen was informative and great to work with. Found the perfect mattress. It was delivered very professionally with great customer service. Highly recommended!
Karen was really nice and knows her mattresses. She handled our sarcasm well. We recommend this for anyone. Thanks for the candy.
My wife and I love our new bed. The lady who helped us took the time to have us try different beds until we agreed on the perfect mattress. We are sleeping much better. The price was awesome as well. Spent less than we had budgeted for a new bed. We are definitely going back when our daughter is ready for her next sized bed.
We were very happy with the help we received with finding our new mattress. And we are very happy with our purchase so far!
Karen was extremely helpful when we were looking for our new mattress. She was more concerned that we left satisfied than she was about making a sale.
This experience was amazing. Thank you for answering all of our crazy questions. The kids loved the train set!
Clay Rushton was so charismatic and helpful in the process of buying our first Queen mattress! He took attention to our comfort and we really appreciated that about him. He made this purchase easy peasy. We couldn't thank him enough!
I received very helpful service at this store. The manager was knowledgeable and made sure I received the right mattress, pillow and sheets when I made this purchase. I would shop here again. Clint/Magna
I get all of my mattresses from mattress warehouse. The service is always great. They were able to look up a previous order and match it as best as possible. Fair prices, great service, and better employees.
The experience at Mattress Warehouse was the best we have ever had when we bought a mattress! Steve took us through what he called Goldilocks and the Three Bears. It was easy to tell which mattress would work best by the comfort levels. He also made sure we had pillows so our bodies would line up the way they should. He also show us the movable base. Wow! What a difference! I am looking fo... More
The experience at Mattress Warehouse was the best we have ever had when we bought a mattress! Steve took us through what he called Goldilocks and the Three Bears. It was easy to tell which mattress would work best by the comfort levels. He also made sure we had pillows so our bodies would line up the way they should. He also show us the movable base. Wow! What a difference! I am looking forward to a great night's sleep. Less
The staff that assisted us were very knowledgeable, helpful, friendly, and most importantly not pushy.
Bought a bed from here Aug will be 2 years.. now 8 months after we got the bed it started sinking.. I specifically asked the lady when I got the bed if it would do that because it was a pillow top and cant flip it over she said no it wouldn't sink. Well 8 months later it was! It was hard to sleep in and so uncomfortable. I had a "warranty" so when I called she said I had to send a picture of it w... More
Bought a bed from here Aug will be 2 years.. now 8 months after we got the bed it started sinking.. I specifically asked the lady when I got the bed if it would do that because it was a pillow top and cant flip it over she said no it wouldn't sink. Well 8 months later it was! It was hard to sleep in and so uncomfortable. I had a "warranty" so when I called she said I had to send a picture of it with a broom and a ruler had to be at least 2 inches. It was 1 3/4 inch and yes you can feel that dip when your trying to sleep. (Btw I weigh 175) so yea pretty much nothing they could do about it! So way over priced for a bed that didnt even last a whole year, and they didnt even wanna try and make it right! I am leaving this review now so no one else gets scammed. Less
Great customer service, i felt welcome right from the beginning. Karen was so helpful, she asked me if i had any specific needs. I suffer from Rheumatoid arthritis, and im having knee replacement surgery in 3 weeks. She took the time to listen, and, explained the different mattress functions. She help me narrow it down to a couple different ones. Just so happened one of those was a floor model th... More
Great customer service, i felt welcome right from the beginning. Karen was so helpful, she asked me if i had any specific needs. I suffer from Rheumatoid arthritis, and im having knee replacement surgery in 3 weeks. She took the time to listen, and, explained the different mattress functions. She help me narrow it down to a couple different ones. Just so happened one of those was a floor model that had been deeply discounted. As soon as i layed on it, i knew this was the one. It was delivered the next day at noon. I took a nap on it right afterward. Awesome! Can't wait to spend my 1st night on it. Kudos to Karen and the delivery guys. Thank you so much. I will be recommending Mattress Warehouse (West Valley City) to friends and family. Russ in Taylorsville. Less
They were very professional, and helped me find a good mattress in my price range. I didn’t feel rushed or pressured to buy anything.
Working with them they were able to find a solution to fit my budget.
Friendly both times I went in. I dealt with two different people and both were helpful and not pushy. We bought one mattress so far. Heading in tomorrow to look at another one.
Helpful and not pushy sales team
We had the best experience ever purchasing a mattress from Karen. She was knowledgable in all of her products. She was respectful of our budget and did not presure us in any way. She was very attentive in our needs. I highly recommend Mattress Warehouse in WVC!!
We enjoyed our experience, the two we worked with were fun and very knowledgeable. Would highly recommend going here to all of our friends!
Wonderful staff. Thank so much Karen for all of your help in finding me the right mattress. She was well knowledge in all of the mattresses and helped me stay in my budget. Thanks again!
Chose and purchased the exact bed I wanted. They made a timely delivery, too.
Karen at your West Valley location was terrific to work with! I had visited several competitors prior to arriving at your store and expected the same Hard sale tactics. Karen listened to my needs and price point and showed me what she do for me, it was refreshing to work with somebody who heard me and appreciated my budget. Thank you!
My husband and I purchased a mattress today. Karen is listen to us and pointed us to perfect mattress. She is very versed in all the mattresses in the store. She answered every question we had. Thank you.
Los was very helpful. She walked thru and helped us find what we were looking for.
Awesome customer service and knowledgeable staff with a keen eye to detail. Our new bed is amazing!
I purchased my mattress set right after they opened, I was helped by Brandon and he knew I wasn't wanting to spend much, but he took the time to determine what I needed to help me sleep better. They made me and my Dad feel very comfortable and not pressured in any way. When the delivery guys showed up, they were early, professional and polite. I am so thankful the Brandon and his team!!
Really easy to work with. They didn't have the bed we wanted so we spent more than we planned. They made it right though