Shipshape recently installed our spectacular awning and we love it! Carlos visited our home and gave us a fair price for a quality awning. He explained everything and even showed us a computer generated a picture of what the finished product would look like with our fabric choice. We’d had a few other companies set up an appointments and then either not show up or want to give up a price without even seeing our house. Our awning was installed 2 weeks later. It’s beautiful and has a wind sensor and built in lights. Shipshape are such professionals! It was an absolute pleasure working with them. Less

Just recently had a minor warranty issue with the seam on my Roll Down Screen. Without hesitation or Delay Ship Shape requested some photos of the problem and the rest is History. Jodi , Don and Jessica contacted the manufacturer and the problem was solved very quickly. Than You Ship Shape Team for standing behind your work. Definitely a Solid Company I Highly Recommend Ship Shape . Less

Our experience with Jodi and Ship Shape screen installation was great. The finished product looks amazing, all remote controlled for convenience. Keeps the bugs, rain and leaves out of our outdoor kitchen area. Highly recommend them for any screening needs! Less

I am updating my review from a 1 star up to 5 star. The owner, Jodi came as she said she would do and was even able to come a little earlier. She was very apologetic towards my experience that I had with her sales personal, water under the bridge as far as I am concerned. They do have a good selection and options of screens. They are reasonably priced and they have a pretty fast turnaround time. I did purchase a screen today while Jodi was here.I assume the sales guy name was Carlos because Carlos text me that he wouldn't be able to make our first scheduled home estimate on January 31, which was fine, he texted me and had something important to do. We reschedule for February 3, and Carlos failed to show up, no text or call. I texted him to see what's going on and he apologized and said he forgot, ok. So we rescheduled for today, February 17th at 10am. and he once again failed to show up. Not even a text or call. If the sales guy won't show up, would the work ever get done if Carlos ever did show up?? Less

Update:Getting a quoteWe were finally able to communicate with Jessica, and everything proceeded smoothly from there. Carlos arrived on time and provided us with ample information regarding the impact screen they are installing. He also highlighted requirements that were not mentioned by other vendors we considered. We appreciate the responsible management, as evidenced by their attention to customer reviews and responses to concernsInitial:I have yet to get a return call from Jessica. Somehow for the 3 times I called , no one picks up the phone so if ever you will miss their return call, you are out of luck . I've been trying to reach Jessica to confirm an appointment but my calls have gone directly to voicemail each time. I initially called back promptly after receiving a message from her, but unfortunately, I was unable to connect. I'm now concerned about the availability of customer service lines, as it seems difficult to speak with someone directly. Less