2026-03-05T00:00:00.000Z

We are so glad we called Ship Shape to see about putting up an awning, We love everything about it, from start to end they were very professional and always on time which is a plus! We loved our awning so much we got another one. It gives us so much shade when needed and the turf is now cool enough for our grandchildren to play on. I love the wind sensor which closes when it get too windy. I recommend this company for sure

2026-03-02T18:56:08.479Z

They guys are great and the awning is wonderful

2026-01-20T21:46:29.320Z

Ship Shape has installed both a retractable awning and a retractable screen on two different occasions.Installation was in extremely capable hands of their employees who did a great job both times.I would recommend the company to anyone interested in an awning or retractable screen.I was so impressed that I had a 3rd additional remote/stationary screen installed.Now I'm in the process of a 4th order with the company and am awaiting installation.

2026-01-05T17:00:07.715Z

We love our retractable screen! Great customer service from start to finish!

2025-12-02T13:38:14.838Z

Jodi & her team were wonderful to work with & we love our outdoor space with the screens. Sorry I didn’t review earlier - we are extremely happy with the installation & functionality. Thx Jodi

2025-11-14T19:24:43.289Z

Ship Shape AwningsI had an awning installed September 2024. This year it was making loud cracking noises both on opening and closing. My original vendor (Sullivan) retired and recommended Ship Shape. The office staff was very pleasant and was able to quickly make an appointment with a service person (Jerry Rivera) to assess and service the issue. I was informed and accepted there would be a service charge for the visit by the office staff. The day BEFORE the appointment I received an invoice for $161.25. Once Mr Rivera arrived he was here less than 1/2 hour, tightened 4 bolts, declared ‘it was all he could do’. The problem still persists. Prior to departure he said he would check with the manufacturer as to a fix for the problem. Surprise, NOT, I haven’t heard a thing! As he was getting ready to leave he asked me if I was aware there was a service charge to which I said yes. He then asked me what I was going to do about it, insinuating he wanted payment then. I told him I would pay online, which I did. I found Mr. Rivera’s service unhelpful and his attitude brash.UPDATE: A short time after posting the above review I was contacted by Nick Carson who was concerned about the service I received. He asked to come to assess the situation “and make it right”. He couldn’t have been nicer. He came and made great strides at correcting the problem. Offered to return in the Spring and reassess the situation. It’s good to see a company take reviews into consideration and do their best to make things right. Initially I gave 1 ⭐️ but after Nick’s service back to ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. Thanks !!

2025-10-30T17:01:38.289Z

I love these shades/screens. They are barely noticeable when down and keep the bugs away. Great service. Easy communication. Highly recommended

2025-10-06T13:08:29.936Z

This company really shows customer service. From the start Ship Shape Screening expressed how important communicating and keeping you informed of your appointment. Before Carlos showed up he called to notify he was on his way. Carlos gave a more than fair estimate, he was helpful, friendly and knowledgeable (he made me understand the vision). I committed to this company, because of the way they communicated, their professional employees and pricing. Donald showed up for measurements, you could tell he was going to give you the best looking product. I was so surprise when they were ready to install in a week. It came out amazing!!! I would highly recommend this company.