based on 108 reviews
Roberto does a great job and I highly recommend him ! He’s a great guy and I wouldn’t recommend anyone else. He actually cares about his customers
We had them start a few months back and they always do a great job, as well as they always go above and beyond. I have recommended them to family and friends . Thank you Roberto and the Hern's family! Keep up the great work 👍
This review is long overdue! Roberto has been handling our pest control for the last year and has done a fantastic job! Not just with the actual pest control but also with putting our minds at ease with the bugs of North Texas. He is very knowledgeable, and understanding to any questions you might have.
Roberto is terrific at his job. He’s attentive and responds timely. I highly recommend Hern’s Pest control and will continue to use them myself.
We moved to Texas from Oregon into a new construction home and not only do the massive bugs freak me out but mice will send me to the ceiling! Herns was recommended to me by multiple other people in our neighborhood and we are so so pleased with our experience! I told Roberto the house would be burnt down if I saw a mouse so he did what he could within our budget to make sure they stayed out! We ... More
We moved to Texas from Oregon into a new construction home and not only do the massive bugs freak me out but mice will send me to the ceiling! Herns was recommended to me by multiple other people in our neighborhood and we are so so pleased with our experience! I told Roberto the house would be burnt down if I saw a mouse so he did what he could within our budget to make sure they stayed out! We have had no issues and If there’s ever a problem Roberto is easy to reach! Very thankful for Herns Pest Control. Less
Very pleased with the service! Roberto was very informative and checked up on us frequently on the results. Happy we went with Hern's Pest Control and would 100% recommend!
Roberto is a top notch pro! He won’t try to up sell you, he wants to help you solve your pest problems.
I usually don't write reviews but I had to this time. Roberto was very thorough in explaining everything to me. He took care of my issues at my home and I am confident in his work. Thank you Roberto!
8 years owning a home in Melissa, Tx…I have used other companies in the past. So thankful to have found a provider that is willing to provide excellent service and to go above and beyond! Roberto Hern you are a great at what you do! You have my business and loyalty! Keep up the good work!
I appreciate Hern for coming through same day appointment. Roberto is very knowledgeable about what he does! Great service, great team! I have a new born and Herns service has given me a peace of mind. Recommend 10/10
Absolutely amazing service from the very first moment! My neighborhood recommended this company and it is very clear why. Just cancel your current service and switch now. You won't regret it! Thank you so much for customizing the service you provide to our specific needs!
Roberto was very helpful and knowledgeable about everything he was explaining. He was able to help me when other companies weren’t.
Wonderful experience with Hearns Pest Control Company! Roberto was very informative about what was needed to treat our home. He was very thorough with his work and his communication was top notch. Felt like you were talking to a family member. Pleased that we chose Hern’s pest control to protect our home.
I am very pleased with Hern’s pest control! Roberto is thorough and takes a true interest in my concerns about our pets and the environment when treating our house for bugs! I feel very comfortable with the products he uses. He is knowledgeable about the products and customizes the treatments to suit our needs. I highly recommend Hern’s pest control!!!
Roberto provides fantastic service. He has great prices and his customer service is top tier. All around great guy, very happy to do business with him.
Roberto took the time to educate me about pest control and his approach. He is obviously very knowledgeable and passionate about his work! I highly recommend his service!!
You can expect truly professional service from Hern’s Pest Control. Roberto Hern has decades of experience treating pests in the DFW area. What I appreciate most is that he tells you exactly what to expect each season and what he is doing to control it. If you’re looking for pest control, especially in the Willow Wood neighborhood, this is your guy.
Roberto is the best! Very professional, quick to respond always does a great job!
Roberto is honest, hard-working, and professional. He takes the time to walk you through services, options, and best of all, to EDUCATE. He truly cares about people and wants to help. We've been impressed and very happy with his service!
Great experience with Roberto. Very easy to work with. Always takes care of any of our problems. He takes very good care of all of our properties.
Just moved to McKinney from Calif and finally found a Pest control service that actually cares about his clients and his work. Roberto was awesome when he sprayed my home. Definitely knows what he is doing regarding critters and rodents, he also told me about a few hints on how to protect my home from pest. And his prices are very reasonable and NO CONTRACT if you want to can cancel anytime.
Great experience with Hern's Pest Control. The owner returns calls promptly, is very knowledge and truly cares about his customers. He even called the following day to follow up and be sure our problem was improving. Excellent customer service. Not pushy at all. Very glad we went with the local company!!
Had such a great experience with this company! Roberto was very informative about what we needed to do to treat our home and helped put us at ease with the problems we were experiencing. He was very thorough with his work and his communication was top notch. Really happy that we chose Hern’s pest control to protect our home.
Went online yesterday to schedule an appointment for wasp nests removal. I received a call within 2 mins and he came out 1st thing this money. He was very professional and explained everything that he was going to be doing to treat the house and remove nests. I only showed the spot I saw near but he did thorough walk around the house and spotted all the nests and removed every one of them.
Roberto not only took care of our home by protecting/sealing every single entry point rodents/critters can enter in he also taught me so much about my home! I would highly recommend his service to anybody looking for pest control.
We just started using Hern’s pest control, and has been wonderful. No pests since he started treating ! And he comes back whenever there’s a pop-up situation. If you’re looking for great service, he’s your man.
We were referred to Hern's Pest Control by a friend and have been very pleased with the service! The prices are very competitive and the results are great! Roberto goes above and beyond! He responds promptly and free of charge for any wasp nests or fire ant hills that have occasionally popped up near our house.
Best pest control I’ve tried…. And I’ve tried them all! Roberto goes above and beyond! He is kind, professional, and extremely knowledgeable. He is also responsive and answers all of your questions. I like that’s it’s always him who comes to our home, our kids know him and run outside every time he comes to the door! You will not be disappointed!
Roberto is amazing! I had 9 wasp nests he came right over and took care of! Wonderful service and great value!
Hern's Pest Control is the best in business and offers top-notch service! Roberto is very knowledgeable, responsive, personable, trust worthy and just a solid person. Every interaction is a good and welcomed interaction. He cares about the service he provides and goes over and beyond to ensure the customer is satisfied. If Hern's Pest control isn't your provider YOU ARE MISSING OUT!
Roberto is extremely professional, very friendly and very knowledgeable! Just after his first visit, we already started to see a difference in the amount of pests we have. Highly recommend to anyone in the Celina/Prosper area!
Excellent service. Highly recommend supporting this small business.
We recently switched to Herns. The service is top notch, the pricing is even better. They take the time to talk to you and explain anything and everything as well as give great tips for prevention. Glad we found them.
Great service at a great price! If you've got a pest issue Hern's will get you sorted. We had an American Cockroach issue and his treatment was non-invasive and and has eradicated our home of the nasty critters. Roberto is very friendly and informative. Can't recommend enough if you're having any issues with pests!!
Roberto is so incredibly professional. Took a great amount of time to explain things to me and responded immediately to my text. I would recommend Hern's to anyone if you like a professional, yet personal business. Thanks Herns!
Roberto is the best! His service is exceptional, personalized, and timely. I highly recommend him.
Recently closed on a new construction home. My kitchen was invited by ants. Called he came out same day. Ants were in the wall they moved to my bathroom. He came out again same day and haven’t had any issues with ants. very professional and great service. Will continue to us then and refer friends and neighbors.
Roberto listened, took his time and was very personable. Definitely will use him again! Support this small business
Roberto Hern is an expert in pest control. He gladly shares that knowledge with you in terms you can understand. He explains everything he is doing and why. He is also honest and fair in his pricing. I highly recommend Hern's Pest Control.
Hern's was great to do business with they came out did a thorough job spraying for bugs and clearing out the hornets nests on the eaves of the house. They will continue to come out through the year on an economically agreement. I appreciated their courteous, professional and upstanding service. Thank you Hern's. You have given me peace of mind knowing that I can have a bug free home to cook, ente... More
Hern's was great to do business with they came out did a thorough job spraying for bugs and clearing out the hornets nests on the eaves of the house. They will continue to come out through the year on an economically agreement. I appreciated their courteous, professional and upstanding service. Thank you Hern's. You have given me peace of mind knowing that I can have a bug free home to cook, entertain, and sleep in without the worry of pests. Less
We’ve been using Hern’s for almost 2 years now and Roberto is wonderful! He actually cares about his customers and is so personable! He’s very knowledgeable about any type of pest and he won’t try to sell you a service you don’t need. We do the quarterly service and rarely see any bugs in our home at all. If we have any issues outside, in between services, he is very quick to respond and take car... More
We’ve been using Hern’s for almost 2 years now and Roberto is wonderful! He actually cares about his customers and is so personable! He’s very knowledgeable about any type of pest and he won’t try to sell you a service you don’t need. We do the quarterly service and rarely see any bugs in our home at all. If we have any issues outside, in between services, he is very quick to respond and take care of the issue. I highly recommend their services, you won’t find a better guy! Less
Roberto is easy to work with and explains the situation and the solution in a layman language. With his 25+ years of experience in this field, he knows In and Out of pest control mechanisms and has been genuinely helping me out solve the problems then and there! There’s a drastic reduction of related issues over the period of 12+ months of my association with him.
I can not brag about Herns Pest Control enough! He delivers amazing service and is so thorough and thoughtful in his business. He truly cares about you as a customer.
We gave Herb’s Pest Control a try because it is a local business. And we certainly did not regret our decision because the service is top notch and timely as per our contract. Highly recommended
Top notch service! Grateful to have found Roberto! Herns will be our go to for all things pest control moving forward! Thank you so much for the prompt response and excellent service!
I recently used Hern's Pest Control because I was having a problem with ants. Roberto immediately took care of the problem and then I signed an agreement for his quarterly services. Roberto owns his own company and does his own work. He is very professional and thorough and I would highly recommend his company to anyone who is looking for pest control. He is willing to come to your home in be... More
I recently used Hern's Pest Control because I was having a problem with ants. Roberto immediately took care of the problem and then I signed an agreement for his quarterly services. Roberto owns his own company and does his own work. He is very professional and thorough and I would highly recommend his company to anyone who is looking for pest control. He is willing to come to your home in between the regularly scheduled services, if needed. What a great attitude! Give him a try ....... I think you will be glad you did!!! Less
Roberto is the best exterminator and pest control professional I have ever dealt with. He explains the products and methods to me, he doesn’t push unnecessary services on me, and if I ever need an additional service he responds ASAP and gets it taken care of within a few days. I highly, highly recommend.
Hern's Pest Control came highly rated by a co-worker, so I gave him a call and he came out the next day. Roberto was great! He was timely, professional, and knowledgeable. I will definitely continue using Hern's Pest Control.
Roberto with Herns Pest Control is professional and very knowledgeable. I was more impressed with his integrity and work ethic. On my first initial call, he expressed concern for my situation. He was on time for the appointment and explained the issue I was having to my satisfaction. He was open, honest and gave me options without selling me services I did not ask for. He performed the services t... More
Roberto with Herns Pest Control is professional and very knowledgeable. I was more impressed with his integrity and work ethic. On my first initial call, he expressed concern for my situation. He was on time for the appointment and explained the issue I was having to my satisfaction. He was open, honest and gave me options without selling me services I did not ask for. He performed the services that same day which put me at great ease. I have total confidence in his work. Less
Super reliable, quick to respond, easy to schedule, super nice family man! 100% recommend!
I 100% recommend Hern’s pest control for any and all of your pest control needs. I unfortunately had to drop my previous company and with a stroke of luck found Roberto. This man is amazing! He is punctual, knowledgeable, and professional. Since we started using his company we have had zero issues with pests at our home - and he is always just a call or text away. We’ve had a few pest control com... More
I 100% recommend Hern’s pest control for any and all of your pest control needs. I unfortunately had to drop my previous company and with a stroke of luck found Roberto. This man is amazing! He is punctual, knowledgeable, and professional. Since we started using his company we have had zero issues with pests at our home - and he is always just a call or text away. We’ve had a few pest control companies over the years but this guy is the real deal. Super friendly and accommodating. Schedule an appointment! You won’t be disappointed. Less
Robert provides excellent pest control services. He is knowledgeable, through and respectful of our property. If I have a concern he answers promptly. Robert is always positive and actually cares about his clients. I recommend him to all my friends and family!
It was super easy to make an appointment. The cost is really reasonable for everything it covers and the level of service that you receive. Roberto is a fantastic communicator. He explains everything really well. Best of all, he gets rid of my nemesis: fire ants. I definitely recommend.
It was super easy to make an appointment. The cost is really reasonable for everything it covers and the level of service that you receive. Roberto is a fantastic communicator. He explains everything really well. Best of all, he gets rid of my nemesis: fire ants. I definitely recommend.
We use Hern's Pest Control for all of our extermination needs. Roberto is great, always on time, respectful, takes care of everything we need. Fabulous company.
Very responsive. Hern’s was out the same day I requested services and he took time to explain everything and the best way to control any pest issues. Professional, prompt and reasonably priced service! Definitely recommend!!
Roberto is the consummate professional. He is extremely communicative, prompt with service calls, and open and honest with available services, products, and pricing. And since you deal directly with him, there is no jumping through any hoops. You get a direct line to Roberto, the owner and operator, at all times. There's no contract and no push to upsell, just an honest approach to protecting you... More
Roberto is the consummate professional. He is extremely communicative, prompt with service calls, and open and honest with available services, products, and pricing. And since you deal directly with him, there is no jumping through any hoops. You get a direct line to Roberto, the owner and operator, at all times. There's no contract and no push to upsell, just an honest approach to protecting your home to meet your needs. My family and I are extremely appreciative of Roberto's recommendations, knowledge, and expertise; the quality of his work definitely speaks for itself. Less
Great customer service. Super professional The kind of guy even if you weren't doing business together, you'd want to go have a beer with.
Roberto has the heart of a teacher. Roberto provided professional and effective service and guidance which helped us identify and resolve the source of the problem. Highly recommended!
Roberto does wonderful job, very trustworthy and thorough. He is knowledgeable, and always is here for us.
Roberto with Hern’s Pest Control has provided nothing but top notch service since contacting him when I moved to McKinney. He takes the time to thoroughly explain everything so that you can make a properly informed decision about what services you may or may not need. He has earned a life-long customer.
Hern's Pest Control is great! They have been servicing our home for a couple of years and we have not had any issues at all. Roberto is very thorough in his work and always willing to answer any questions we may have. Highly recommended.
Just moved in to the community and was looking for a pest control company to help us with the upkeep of our house. Hern’s was highly recommended and no doubt about the great service! Roberto makes a thorough inspection of your property and also checks in on you from time to time if you’re having issues with the services as listed. He’s very quick to respond too and caters our newly set appointmen... More
Just moved in to the community and was looking for a pest control company to help us with the upkeep of our house. Hern’s was highly recommended and no doubt about the great service! Roberto makes a thorough inspection of your property and also checks in on you from time to time if you’re having issues with the services as listed. He’s very quick to respond too and caters our newly set appointment within the day. Less
I would highly recommend Hern’s Pest Control for their professionalism, attention to details and overall care of our property. Roberto took the time to follow up after our 1st treatment.
Hern's Pest Control was exactly what I was looking for since we have been living here for 5yrs! Roberto is the kind of guy to educate you how rodents and ants or any other problems you have! Super nice guy! With his experience, I am very happy with his service! So give him a shout and he will make sure your home is free of pest!
Great Customer Service and is Honest.
Roberto was great to work with and was very professional. I was very impressed with his service and his willingness to help in any way he can. His goal is to help people and he certainly made me feel that he cares. I highly recommend Hern’s Pest Control.
Hern's Pest Control didnt disappoint. The customer service was great. Roberto was very professional and personable. I would highly recommend. Check them out.
Great experience all around.
Roberto is super friendly and knowledgeable when it comes to pests here in North Texas. We moved to the area and he came highly recommended. He is always on time and very communicative. I am really glad he was recommended to us!
I had to let my last pest guy go. Every time he came quarterly, I ended up with more ants and spiders than before. Unfortunately, I was never home when they did come, so I don't even know what they did. Found Roberto on our HOA FB page. Called him and he answered while shopping at Costco! Who does that? He came over in about an hour, explained his contract, I signed it and not only did he sp... More
I had to let my last pest guy go. Every time he came quarterly, I ended up with more ants and spiders than before. Unfortunately, I was never home when they did come, so I don't even know what they did. Found Roberto on our HOA FB page. Called him and he answered while shopping at Costco! Who does that? He came over in about an hour, explained his contract, I signed it and not only did he spray everything efficiently. He also removed all spider webs in every crevice under every eave and window. Other guys never did that. And apparently I had 3 huge Wasp nests, one in an electrical box under eaves. Poor guy got stung like 4 times. I would have been crying, this guy is a machine! So personable with a driven sense of urgency to be his best. He does what he says he will do and more!! Nowadays that is priceless. If I could give him more stars, I would. Less
Very professional and quick response. Highly recommend!
We recently moved in to our newly built home and needed to begin routine pest control. Roberto was great! He was easy to contact and flexible with schedules. He was very informative and provided education that was very helpful. Much more personable and helpful than the big pest control chains. We are very happy to find him and strongly recommend him!
I called Hern’s Pest Control because I was looking for a LOCAL company to inspect my property & make some personalized recommendations. After speaking with Roberto I knew I had found what I was looking for. He did a thorough inspection, made suggestions & provided excellent service at an affordable price. Roberto is personable, professional, knowledgeable & honest. I highly recommend him.
Roberto at Hern's Pest Control is awesome! He is easy to work with, very professional and friendly. He has over 20 years of experience in the industry and it shows. He took the time to explain everything to us, Hern's process and procedures, the chemicals used, safety, etc... and he even gave us recommendations of additional things we could do as a home owner to protect our home. I will never us... More
Roberto at Hern's Pest Control is awesome! He is easy to work with, very professional and friendly. He has over 20 years of experience in the industry and it shows. He took the time to explain everything to us, Hern's process and procedures, the chemicals used, safety, etc... and he even gave us recommendations of additional things we could do as a home owner to protect our home. I will never use any other pest control company ever again. Dealing with Hern's is not at all like dealing with your standard pest control company, they go above and beyond in every aspect. Cost: excellent Service: above and beyond Communication: very responsive and professional On time: yes, Roberto was on time and even worked with my kids nap schedule! Conclusion: I highly recommend Hern's Pest Control, anyone who is not using Hern's is crazy. You will not find a better pest control company in the country. Trust me I would know I have lived in 6 states. Less
Roberto was quick to respond to my inquiry. He was recommended through our next door app. He came and inspected our property giving us advice and guidance along the way. He is friendly and professional. We now have regular service with him. Thank you Roberto!
Excellent service!
We recently switched to Hern's pest control and we love it. We struggled for 3 years with pests in our yard. We had two different companies and they never got rid of the problem. It took Roberto 2 days to take care of it. He was also proactive and called to find out if they came back. I could not recommend this company more for pest control.
Roberto was very friendly, professional and knowledgeable. He did things that his competition didn’t. He went above and beyond our expectations based off of past experiences with other companies. His prices are very reasonable and competitive. I would definitely recommend Hearn pest control to anyone. It’s great to support local small businesses especially when they provide a much better experien... More
Roberto was very friendly, professional and knowledgeable. He did things that his competition didn’t. He went above and beyond our expectations based off of past experiences with other companies. His prices are very reasonable and competitive. I would definitely recommend Hearn pest control to anyone. It’s great to support local small businesses especially when they provide a much better experience than the corporate competitors! Less
Roberto was prompt, professional and efficient! I truly appreciated the fact he serviced my condo outside of his market area. He thoroughly inspected my unit, provided the recommendation and completed the service less than an hour. Also, Roberto entered my condo with his mask, gloves and shoe coverings. Thank you for providing extraordinary customer service!
Excellent customer service. Very happy with the quality of work. Roberto answered all of my questions and concerns about north Texas bugs. Since I started using Herms Pest Control I have not had any issues with pests. He took care of getting rid of my ants, wasps, and mosquitos and have not seen any gnats or roaches in the house. Highly recommend.
I would highly recommend Hern's Pest Control! Roberto is very professional and friendly and takes care of all your needs.
Hern’s Pest Control was awesome. Very reasonable cost and Mr. Hern walks around inside and outside tells you what needs to be treated. Great customer service. I would definitely recommend Herns Pest Control.
He is great, he is dependable, very honest if u think u need something and you really don't need that service he will tell u instead of trying to make more money. Bugs gone also. I wouldn't think of using anyone else
I don’t do bugs… none at all. Roberto was super quick to get us taken care of!! Fast service. No sales pitch. Full transparency and communication. 110% recommend!
I don’t do bugs… none at all. Roberto was super quick to get us taken care of!! Fast service. No sales pitch. Full transparency and communication. 110% recommend!
I am very impressed with the responsiveness and professionalism from Roberto. I spoke with him yesterday, and he scheduled the time to come out today. He was quite thorough and made recommendations as we are new to the area and are not familiar with the insects and rodents. I highly recommend their service to anyone in need.
We are very satisfied with the service, Roberto is extremely kind, professional, and very responsive. Prices for his services are reasonable. No annual contract is a plus! He gave us some diy ideas too, so we could save some money. Overall great experience.
Hern’s Pest Control is a very honest business. Doesn’t try to sell you something you don’t need. Always takes care of what we need
Great service. Roberto is very detailed.
Roberto is a standup guy provides a great service. Since we’ve started using Hern's Pest Control we have not seen any insects in or around our home. We recently moved into a neighborhood near a green belt which of course is a home to mice and other rodents and he has taken care of them as well. We have canceled our previous exterminator and will keep using Roberto Hern Pest Control services.
My husband and I highly recommend Hern's Pest Control! Roberto is extremely kind, patient and knowledgeable about his work. He took the time to come to our home and go over everything we needed to know and explained what he saw when he walked through our house. He then went over what we would need to do going forward. We really appreciated the information he provided us. It is very evident that R... More
My husband and I highly recommend Hern's Pest Control! Roberto is extremely kind, patient and knowledgeable about his work. He took the time to come to our home and go over everything we needed to know and explained what he saw when he walked through our house. He then went over what we would need to do going forward. We really appreciated the information he provided us. It is very evident that Roberto truly cares about his customers. He is very responsive and dependable. If you need pest control, definitely call Hern's Pest Control! Less