based on 248 reviews
It is easy to give Moe and Dynamic Vacuums a 5 star review. They are friendly, efficient and never try to upsell their customers.
Moe is Awesome! He is very helpful and informative
HIGHLY RECOMMEND!!! Moe was extremely helpful and knowledgeable. He’s also quite pleasant. He has a lot of options and different models to choose from. He listened to what we were needing and made his recommendations and also comparisons to other brands. He took his time to explain not only the different options but once we selected a vacuum he showed us how to operate it including how to change ... More
HIGHLY RECOMMEND!!! Moe was extremely helpful and knowledgeable. He’s also quite pleasant. He has a lot of options and different models to choose from. He listened to what we were needing and made his recommendations and also comparisons to other brands. He took his time to explain not only the different options but once we selected a vacuum he showed us how to operate it including how to change the bag and about the warranty. If you are looking for a vacuum, Moe is the person to talk to and Dynamic is the place to go! Less
Exceptional Service! Dynamic Vacuums Calgary were very helpful and patient in helping me find the missing parts to my parents wall vacuum. I would highly recommend Dynamic Vacuums Calgary!
Even though my vacuum could not be repaired, the service I received from Moe, his son and staff member was exceptional. They're very kind and professional and the price is reasonable. I will always go to this place whenever I have issues with my vacuum in the future.
My 18+ year old vacuum was not working well any longer and the attachments were heavy and difficult to use. Moe was prompt to reply to my question, was able to recommend the best central vacuum for my house interior and stayed on top of the installation process until it was done. I got a follow-up phone call from Moe making sure everything was working properly and that I was happy with the inst... More
My 18+ year old vacuum was not working well any longer and the attachments were heavy and difficult to use. Moe was prompt to reply to my question, was able to recommend the best central vacuum for my house interior and stayed on top of the installation process until it was done. I got a follow-up phone call from Moe making sure everything was working properly and that I was happy with the installation. The old equipment was taken away for recycling, to cut back on waste. Moe is very trustworthy, professional and genuinely cares about customer service. Best vacuum company in Calgary. Less
Moe is Awesome! He is very helpful and informative. I am from out of town, and Moe fixed my vacuum very quickly and worked with my schedule for drop off & pick up. This is my new vacuum shop. Highly recommend!!
Hey, Mo from Dynamic Vacuums gave us excellent service . Much appreciated
Always feel confident when I take my vacuum for servicing or repairs that I can trust this store to provide both honest and reliable work.
Had my vacuum(s) repaired and serviced here three times over the past ten years. Each and every time I am thankful for their care, courtesy, professionalism. Their extra bit of advise of how to report my issue to the vendor got me a replacement part right away. Thank you to the Dynamic duo!
One of the best customer service experiences I’ve had, very informative when I needed a new vacuum for my business, and everyone is always so pleasant when I come in. I cannot think of going anywhere else for vacuum and cleaning supplies, would highly recommend to anyone.
I live in Vancouver my Duovac Vacuum stopped working, I went to a local dealer to get it serviced. I was told that it was either the control module or the motor and that the control module would be over $250. But was more interested in selling me a new built in vacuum. He said I should take my vacuum to the recycling depo. I looked up the part on the internet and found Dynamic Vacuum. I called D... More
I live in Vancouver my Duovac Vacuum stopped working, I went to a local dealer to get it serviced. I was told that it was either the control module or the motor and that the control module would be over $250. But was more interested in selling me a new built in vacuum. He said I should take my vacuum to the recycling depo. I looked up the part on the internet and found Dynamic Vacuum. I called Dynamic Vacuum because they had the part for $110.00 he asked me if I had reset the Vacuum first. Due to my location he walked me thru the reset and bam my vacuum started up. I can’t thank you enough, I would recommend these guys to anyone. It is hard to find honest people these days. When we are ready to get a new vacuum I will order it from Dynamic, they also offer free shipping in Canada for any order over $75.00. Thank you Less
Dynamic vacuums has an awesome selection of vacuums and cleaning products. The company is family owned, local and the staff is caring, helpful and supportive. They are also very prompt in vacuum repairs. The best vacuum store in the city with the kindest staff. I also love, love, love my new Dyson ❤️
Diligent service, excellent communication and very friendly knowledgeable staff.
I would like to thank Moe for helping out for the replacement of the control board for my Husky Storm central vacuum. When I first contacted him to purchase a new board, he actually tried to help me try reset my board instead of purchasing a new one. Just this action alone shows me the dedication he has for his customers and his priorities for customer service. Unfortunately I noticed that the... More
I would like to thank Moe for helping out for the replacement of the control board for my Husky Storm central vacuum. When I first contacted him to purchase a new board, he actually tried to help me try reset my board instead of purchasing a new one. Just this action alone shows me the dedication he has for his customers and his priorities for customer service. Unfortunately I noticed that the board was fried and he later assisted me with the replacement part. I’m from Toronto and he went out of his way to make me happy. I will only see Dynamic Vacuums for all my needs. Thank you Moe, once again. Less
Amazing service. Answered all my questions very patiently
We received incredibly helpful advice and service regarding our Dyson air purifier, especially from Shay. We highly recommend Dynamic Vacuums Calgary!
Tarik was super clean explaining the vacuum I purchased. Knowledgeable and helpful which is reassuring for me’ Thank you Tarik’ Are you guys still thinking about that HEPA filter down the road! Brenda Moffat
This gem is by far the best place for anything to do with vacuums. They are extremely friendly and provide a no pressures sales environment. They offer a high quality repair service and their shop is clean and professional. I’ve always appreciated the knowledge of all their staff and that I can fully trust them with my vacuum needs. Believe me, give dynamic a visit and you will walk out satis... More
This gem is by far the best place for anything to do with vacuums. They are extremely friendly and provide a no pressures sales environment. They offer a high quality repair service and their shop is clean and professional. I’ve always appreciated the knowledge of all their staff and that I can fully trust them with my vacuum needs. Believe me, give dynamic a visit and you will walk out satisfied. Less
I moved into a house with an older central vac system. It needed a power head and my cleaners highly recommended Dynamic. When I went to their store on Southland at Elbow, the owner, Moe, was welcoming and so helpful. He offered me a few choices as I was limited by the age of my system. When I got it home, I was having difficulty making it work. After a helpful call with Moe, I brought my hos... More
I moved into a house with an older central vac system. It needed a power head and my cleaners highly recommended Dynamic. When I went to their store on Southland at Elbow, the owner, Moe, was welcoming and so helpful. He offered me a few choices as I was limited by the age of my system. When I got it home, I was having difficulty making it work. After a helpful call with Moe, I brought my hose, wand and the new power head back to the store. He made some adjustments, offered me some great advice and went above and beyond to make all of the pieces work together. I would highly recommend Moe and his staff for any of your vacuum needs. My next vacuum will definitely be from Dynamic! Less
I received excellent service at Dynamic vacuums when I took my elderly Dyson in. They explained clearly and simply why it was not easily repairable. They also have a service that recycles used vacuums.Im very pleased with my new Dyson and would recommend Dynamic.
Staff is very professional and helpful. Repair was done quickly and pickup was exactly as quoted.
Overall great experience , I bought a Dyson vacuum and the guys were super knowledge and helpful. Highly recommend when purchasing a vacuum !!!
Knowledgable, courteous, friendly & honest.
We needed a new vacuum, the experience was fantastic! I have never experienced such great customer service and highly knowledgeable staff! I would highly recommend Dynamic Vacuums and will never buy anything vacuum related from anywhere else. Thank you so much Tarik!!
This is a great store. The father and son team are so kind and personable. They sell great quality items at great prices and they are very knowledgeable. I highly recommend going to this store. They made a possibly overwhelming experience fun and stress free and even took everything out to my car for me.
We have had the most wonderful experience purchasing 2 vacuums at Dynamic Vacuums. The customer service is top notch and Moe is extremely knowledgeable with the various vacuums they sell. They are professional and extremely helpful. Moe and his son were an absolute pleasure to work with . We are incredibly happy with our Dyson and SEBO vacuums. We will only be using Dynamic Vacuums from here... More
We have had the most wonderful experience purchasing 2 vacuums at Dynamic Vacuums. The customer service is top notch and Moe is extremely knowledgeable with the various vacuums they sell. They are professional and extremely helpful. Moe and his son were an absolute pleasure to work with . We are incredibly happy with our Dyson and SEBO vacuums. We will only be using Dynamic Vacuums from here on - to service and to purchase. Thanks Moe and family! You guys are truly the best! Less
So happy my vacuum could be fixed instead of having to buy a new one, great service! Would definitely recommend and will use again if needed in the future.
So grateful that Dynamic was able to resolve my Dyson's vacuum issues. Even though it's 10 years old, its been restored to a brand new state. Do I recommend this family owned business? YES!!! I would even rate them higher than 5 if I had the option.
Excellent service, quick turnaround and great communication!
Do you have a vacuum? You need to call these guys. Are you having issues with your vacuum? You really need to call them. Very knowledgeable and helpful to the extreme. Since dealing with Dynamic Vacuum I wouldn’t go anywhere else.
Dynamic Vacuum and the entire family are amazing!! They are all very knowedgable and honest and i would highly reccommend them for all of your vacuum needs!!
Helpful and friendly staff. They are a family run business and give recommendations based on your needs. Highly recommend them if you are looking for a high end long lasting vacuum :)
Excellent and fast service. The team is upfront and honest, efficient, and helped resolve my vaccum service issue quickly.
Very helpful and had exactly what I needed
they are good people. our central vacuum is not conventional and they were kind about it . Dynamic Vacuum thinks outside the box
V10 and V7 done!!
Outstanding customer service. Moe and family are true professionals who always go above and beyond.
Moe & the team @ Dynamic Vacuums are awesome, they always look after our home & studio requirements with a smile & outstanding service.
Moe was extraordinarily helpful and knowledgeable! I initially tried other vacuum stores around the city but no one provided the level of customer service, knowledge, or kindness I received at Dynamic Vacuums. Moe walks you through everything about the product you're buying and really makes sure you're making the right decision for your needs. I ended up walking away with a Sebo vacuum and could... More
Moe was extraordinarily helpful and knowledgeable! I initially tried other vacuum stores around the city but no one provided the level of customer service, knowledge, or kindness I received at Dynamic Vacuums. Moe walks you through everything about the product you're buying and really makes sure you're making the right decision for your needs. I ended up walking away with a Sebo vacuum and couldn't be happier. Definitely a life customer after this! Less
I took my tristar vacuum to repair the cable they really done a great job. I Love dynamic vacuum Very friendly and very helpful I will highly recommend
This is a gem of a vacuum shop. The place is family run and they take pride in what they do, it shows leaps and bounds in their friendly, approachable customer service and product knowledge. They fixed our upright Dyson of 15 years that needed a new hose and some other work. When we got it back it was purring like brand new. The suction was 2x better. We're glad they fixed the hose and we request... More
This is a gem of a vacuum shop. The place is family run and they take pride in what they do, it shows leaps and bounds in their friendly, approachable customer service and product knowledge. They fixed our upright Dyson of 15 years that needed a new hose and some other work. When we got it back it was purring like brand new. The suction was 2x better. We're glad they fixed the hose and we requested a tune up, because boy did it need it. Thank you to the team at Dynamic Vacuums. I will let everyone know to visit you! Less
Great friendly advice and service. Will go there again when my three vacuum cleaners need service
Great service and we received pricing and product that more than met our needs. I'm a satisfied customer.
Great product and amazing service. Moe educated me on the new “made in Canada” technologies in central vacuum and helped select a model. Duovac Sensa is a super quiet model. The suction is louder than the vaccum motor which was a very nice surprise. Initially I thought of doing the installation myself but then reached out to Moe and he was able to arrange a very professional installation within c... More
Great product and amazing service. Moe educated me on the new “made in Canada” technologies in central vacuum and helped select a model. Duovac Sensa is a super quiet model. The suction is louder than the vaccum motor which was a very nice surprise. Initially I thought of doing the installation myself but then reached out to Moe and he was able to arrange a very professional installation within couple of hours. Fantastic product and amazing service. Less
First class service from a family run company
Over 25 years ago my wife and I went to a vacuum store in Marda Loop. We were shopping for an Electrolux vacuum as that was the brand our parents had always owned. The young salesman acknowledged the quality of the Electrolux but steered us towards a Panasonic. It was a high-quality Japanese made unit with a strong powerhead for cleaning carpets and it was about half the cost of an Electrolux.... More
Over 25 years ago my wife and I went to a vacuum store in Marda Loop. We were shopping for an Electrolux vacuum as that was the brand our parents had always owned. The young salesman acknowledged the quality of the Electrolux but steered us towards a Panasonic. It was a high-quality Japanese made unit with a strong powerhead for cleaning carpets and it was about half the cost of an Electrolux. We had a young family and money was always a concern. We bought the Panasonic vacuum and used it for years. It cleaned great. When our daughter moved away from home over 10 years ago, we decided to give her the Panasonic and buy a new Dyson from Costco. She is still using the old Panasonic, but it is showing signs of age and is likely on its last legs. The powerhead on the Dyson cratered last week so we had to go vacuum shopping. I found a family-run business near to us on the corner of Southland and Elbow called Dynamic Vacuum. We stopped in, met with the owner, Moe, and started looking at various brands. Moe said we looked familiar, but we hadn’t been in a vacuum store for over 25 years. Eventually, we told the story about the Panasonic vacuum and how the young salesman in Marda Loop had emphasized the importance of a strong powerhead and steered us towards the affordable, quality Panasonic vacuum that was still working to this day. All of a sudden, the lightbulbs clicked, and we discovered it was Moe who had sold us the Panasonic vacuum over 25 years ago. What a coincidence!! After talking with Moe and looking at a few brands, we settled on a Sebo vacuum this time. Sebo was a brand that we hadn’t heard about before but that we came to understand it was a high-quality, German-manufactured unit made by a company that specialized in only vacuums. We obviously had full confidence in Moe’s knowledge and integrity. As a wrap-up to this story, my wife and I have been wondering what to get our daughter for Christmas this year. After some discussion, we have decided to go back to Dynamic and buy another Sebo from Moe for our daughter to replace the old Panasonic that he sold us over 25 years ago. Less
Bought here a few years ago , had a couple of issues, but the owner went above and beyond to make sure I was happy, he pulled out all the stops, nice family business , I will continue to support
Very helpful friendly staff. Nice clean showroom. Fair price negotiation!
The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about different types of vacuums, Mo and his team Answered promptly and professionally. Overall, my experience with Dynamic Vacuum was outstanding!
Those guys know what to do. Had some problems with vacuum, other vacuum service quote me 600$ for repair. Found Dynamic Vacuum and decided to stop by. They checked and explained me and show what’s make problem. At the end I only had to spend 180$ for hose which have power connection going into the brush, so I don’t have any brush cutting connections anymore. I would highly recommend Dynamic Vac... More
Those guys know what to do. Had some problems with vacuum, other vacuum service quote me 600$ for repair. Found Dynamic Vacuum and decided to stop by. They checked and explained me and show what’s make problem. At the end I only had to spend 180$ for hose which have power connection going into the brush, so I don’t have any brush cutting connections anymore. I would highly recommend Dynamic Vacuum for everyone. Less
I am very pleased with the Johnny Vac I purchased from Dynamic Vacuums. Their customer service is great too! I highly recommend them for your vacuum/cleaning needs.
Super happy with the vacuum and service I got from Dynamic. Highly recommend anyone to talk to these guys about anything vacuum related.
Great service and immense patience as we worked through what we needed and could fit into our budget. Did my own installation and they were readily available to help me through any challenges.
Great experience !! Very knowledgeable and helpful !
Excellent service. Quick and efficient repair, just like new. Very pleasant and trustworthy. Thanks
The service was efficient, prompt and reasonable. Tarik was terrific. It was a very pleasant experience.
Very accommodating, and knowledgeable, great advice
This is a family run small business that is worth every Calgarian supporting for your vacuuming needs. I came in looking to buy a Miele vacuum that was priced the same as Costco. Visiting the store allowed me to try out the machine. I was curious about the other brand Sebo and so glad I did that because it is a better machine than Miele for what I need. Moe and Tarik were very patient with me on ... More
This is a family run small business that is worth every Calgarian supporting for your vacuuming needs. I came in looking to buy a Miele vacuum that was priced the same as Costco. Visiting the store allowed me to try out the machine. I was curious about the other brand Sebo and so glad I did that because it is a better machine than Miele for what I need. Moe and Tarik were very patient with me on the 2 separate visits explaining the differences and demo-ing the vacuums. I am very happy with my purchase of the Sebo E3. I now actually look forward to vacuuming my house! Less
This is the best customer service in town. They know their industry and products well. We’ve been coming to them for the past 15 years and they have helped us with our vacuums for our last two houses. Honest, fair pricing, no up selling and absolutely the friendliest people you’ll meet!!
Great service. Gave honest opinion on my current vacuum and recommendations for what would best fit our needs. Highly recommend!
Great Service from a Family owned local Business. We had our Dyson repaired a d it works Great. We also bought a new Dyson and upgraded to a Dyson V15 at a Sale price. Happy to support a Local Business rather than a Big Box Store or Online Purchase.
I have recently received excellent service from Dynamic Vacuums. Everything was done very professionally. I wouldn't hesitate to highly recommend this company to all of my friends.
I am very happy with my Dyson vacuum that I purchased at Dynamic Vacuums. The people were friendly and helpful. I especially liked it that they unpacked the vacuum for me and disposed of the packaging. Also they took my old vacuum for recycling.
Earlier this year we purchased a Miele vacuum from Dynamic. We were so impressed by the help we received that, when the cold weather threatened, we went right to Dynamic to look at Dyson portable heating options. Tarik was as knowledgeable and friendly as before and we drove away feeling confident that we’d made a good choice. We are extremely happy with both purchases.
My go-to place for all things Miele Vacuum. (bags, attachments, cleaning products) Shay helped me find the perfect vacuum attachments to make my house-cleaning easier. I really enjoyed dealing with her, very pleasant. The personalized service was second to none! I would highly recommend Dynamic Vacuums to anyone looking for a great vacuum and fun attachments.
Great quality service with a very friendly staff! Glad I decided to use Dynamic.
The customer service here is incredible. I first came here over 10 years ago looking to purchase a central vacuum for our home that was already roughed in, but previous owners had developed the basement and covered the connector to the main floor. Mo's team came and was able to locate the exact spot behind the drywall where the connector was, so they could complete the install without removing o... More
The customer service here is incredible. I first came here over 10 years ago looking to purchase a central vacuum for our home that was already roughed in, but previous owners had developed the basement and covered the connector to the main floor. Mo's team came and was able to locate the exact spot behind the drywall where the connector was, so they could complete the install without removing or damaging any drywall. It was amazing. The central vac system also worked brilliantly and we couldn't have been happier. We moved to a new home a few years later and again were in the market for a central vacuum system. As soon as I walked in the door, Mo greeted me by name, which was astonishing to me. He got us all set up with another great system that still works perfectly to this day (8 years later) Occasionally I have visited the store for filter bags (usually not less than a couple of years since my previous visit). Each time Mo still remembers my name before I can say anything. Most recently, we lost suction and I called the store to see what's the best way to proceed with trouble-shooting. Mo recognized my voice somehow and talked me through some common steps to try before bringing the unit and / or hose into the store. It turns out the hose was clogged and he had me back in business in just a few short minutes on the phone and no charge for the sage advice. I only wish I knew more people looking for vacuums so I could send them here. It's by far the best experience I have had and I strongly recommend them. Less
Just met two of the nicest young people that I've met in a very long time. The brother and sister team working at Dynamic Vacuums South were polite, kind, knowledgeable, and professional. I was given a variety of options so I was able to make an informed decision about the repair of my Dyson, then left less than 20 minutes later with a working vacuum. Highly, highly recommend this business. (Also... More
Just met two of the nicest young people that I've met in a very long time. The brother and sister team working at Dynamic Vacuums South were polite, kind, knowledgeable, and professional. I was given a variety of options so I was able to make an informed decision about the repair of my Dyson, then left less than 20 minutes later with a working vacuum. Highly, highly recommend this business. (Also overheard a customer telling another customer that she has always received the best service there. I was the fourth or fifth customer in line, and another customer walked in behind me -- a very good sign.) Less
fw the vacuums here
Best vacuum store ever! I got my vacuum fixed here and the service was unmatched! The staff were all AMAZING, and extremely informative & knowledgeable with my vacuum. Thank you guys for the great service! :) will definitely be back again when I need my vacuum fixed.
The team at Dynamic focus on customer service as their priority. This is proven with a 4.9 ranking. Thanks Tarik and Mo for getting my Electrolux working like new again . Cheers Rick
Trustworthy professionals...Mo is extremely knowledgeable Highly recommend them They are awesome R Knight Foothills AB
Excellent customer service from Moe, highly recommend this shop.
I have been dealing with Moe and his team at Dynamic Vacuums for many years. Great products and very knowledgeable staff that are professional and provide outstanding customer service.
Every part of my experience with the crew at Dynamic was delightful. I had originally purchased a vacuum that didn’t actually fit my needs. They happily worked with me until I was happy, and had a new and different vacuum that is exactly what I need. I would highly recommend Mo and the crew.
Nothing bad to say! We dealt with the whole team and everyone was wonderful. Friendly, knowledgeable, approachable and the customer service can’t be beat! They helped me order a part on my outdated stick vacuum instead of selling me on a new one. We updated/upgraded our central vac and Moe was realistic in our needs and didn’t try to oversell us on any products. Install went great, he was also fr... More
Nothing bad to say! We dealt with the whole team and everyone was wonderful. Friendly, knowledgeable, approachable and the customer service can’t be beat! They helped me order a part on my outdated stick vacuum instead of selling me on a new one. We updated/upgraded our central vac and Moe was realistic in our needs and didn’t try to oversell us on any products. Install went great, he was also friendly and helpful. We will be life long customers! Thanks Everyone :) Less
We were looking to replace our old central vacuum with a new one. Dynamic Vacuums has a bright and clean, open showroom with numerous options for vacuums. On our first visit we were met by Moe and his son in a very courteous manner, and Moe took the time to answer our questions and show us the range of options. Moe has excellent product knowledge and there was absolutely no hard sell or upsell... More
We were looking to replace our old central vacuum with a new one. Dynamic Vacuums has a bright and clean, open showroom with numerous options for vacuums. On our first visit we were met by Moe and his son in a very courteous manner, and Moe took the time to answer our questions and show us the range of options. Moe has excellent product knowledge and there was absolutely no hard sell or upsell in any way. We reviewed the products on line and Moe helped us with selections that were a fit for us. We purchased the Duovac Star and hose kit as well as the SEBO ET-1 power head, and had Dynamic remove the old unit and install the new. We couldn't possibly be happier with the service throughout the entire transaction, as well as the vacuum system itself. Just a wonderful, local, family run operation that exemplifies how a great business operates. Very highly recommended! Less
Good helpful people that will make you happy you came in.
Great service. Great people.
Absolutely exceptional people to deal with - I bought a central vacuum unit (DuoVac Star) from Dynamic Vacuums and they will be my "go to" from now on for anything vacuum related!
I have been to dynamic vacuum several times over the last 7 years to upgrade different parts of an older central vac system. They’re so helpful and have a good feel for what you are looking for as far as economy, value for money spent, and longevity. My most recent purchase, a duovac star, exceeded my expectations. I thought what I had before worked adequately before the motor went but the new... More
I have been to dynamic vacuum several times over the last 7 years to upgrade different parts of an older central vac system. They’re so helpful and have a good feel for what you are looking for as far as economy, value for money spent, and longevity. My most recent purchase, a duovac star, exceeded my expectations. I thought what I had before worked adequately before the motor went but the new duovac had more suction than I thought possible! Thanks again! Less
Tarik was a wonderful sales representative. He was extremely informative and generous with his time. I will be vacuuming with confidence.
We are very satisfied with our recent experience of purchasing a new central vacuum system from Dynamic Vacuums. Everyone we talked to was courteous and pleasant. Moe, who is General Manager, explained all the features of various systems and was very patient in answering our many questions. This enabled us to make the optimum choice for our home requirements and financial situation. Their insta... More
We are very satisfied with our recent experience of purchasing a new central vacuum system from Dynamic Vacuums. Everyone we talked to was courteous and pleasant. Moe, who is General Manager, explained all the features of various systems and was very patient in answering our many questions. This enabled us to make the optimum choice for our home requirements and financial situation. Their installer, Hazem, is very experienced and had our vacuum system up and running 15 minutes after his arrival with our new vacuum. We highly recommend Dynamic Vacuums as a supplier for your home vacuum requirements. You won’t be disappointed. Less
Super happy with the experience I had at Dynamic Vaccums! I had no idea what vacuum was suitable for my new home so Tarik and Shay we're so helpful in educating me with what the best fit was for my needs. They were extremely honest and genuine which made it very easy for me to trust their professional advice. I highly recommend anyone looking for a new vaccum in Calgary to give Dynamic Vaccums a ... More
Super happy with the experience I had at Dynamic Vaccums! I had no idea what vacuum was suitable for my new home so Tarik and Shay we're so helpful in educating me with what the best fit was for my needs. They were extremely honest and genuine which made it very easy for me to trust their professional advice. I highly recommend anyone looking for a new vaccum in Calgary to give Dynamic Vaccums a visit. Great company, great people and great value!! Less
The best vacuum store in Calgary without a doubt. They're family owned and Tarik was extremely informative and helped my wife and I to pick out the best Sebo vacuum for our needs. The highest level of integrity and the best customer service ever. Go check them out before buying the wrong vacuum at a generic Walmart or bestbuy. They are specialists in the world of vacuums. You can thank me later.
This was my first time dealing with Moe at Dynamic Vacuum and I was very impressed at how accommodating, friendly and thorough he was. Moe did refurbish our built in Vacuum for a very fare price rather than sell us a new one for a higher price. The work was done in a very timely matter as well. I know we will definitely deal with Dynamic again because of their honesty and the amount of time spent... More
This was my first time dealing with Moe at Dynamic Vacuum and I was very impressed at how accommodating, friendly and thorough he was. Moe did refurbish our built in Vacuum for a very fare price rather than sell us a new one for a higher price. The work was done in a very timely matter as well. I know we will definitely deal with Dynamic again because of their honesty and the amount of time spent with us to make sure we were happy. Less
Very welcoming and knowledgeable about vacuums and recommends a product that will work with your needs and budget. Very happy with my vacuum!
Friendliest staff you will ever meet, they fixed my vaccuum and it's like new now. Don't just throw away your broken vaccuum, save yourself some money and get it repaired here!
Phoned Dynamic as the Panasonic vacuum that I had purchased there five years ago didn't seem to have enough suction. I told the tech I had changed the bag, cleaned the filter, and checked the hoses for clogs. Since the "motor protector" was still open, he stressed that a clog had to be the problem and told me to check again. Sure enough I did find the clog and got the suction back! Saved me a tri... More
Phoned Dynamic as the Panasonic vacuum that I had purchased there five years ago didn't seem to have enough suction. I told the tech I had changed the bag, cleaned the filter, and checked the hoses for clogs. Since the "motor protector" was still open, he stressed that a clog had to be the problem and told me to check again. Sure enough I did find the clog and got the suction back! Saved me a trip for a repair which would be quite inconvenient as I do not live in Calgary any longer. Thanks Dynamic! Less
Amazing service from all the employees! The whole team went above and beyond to help me fix my vacuum situation! Would recommend to anyone looking for a new vacuum system!
Very pleasant and enjoyable shopping experience, with friendly staff and a very organized/clean store. The workers were very knowledgeable about vacuum repairs and purchases, and were able to give me detailed answers to my questions. Would highly recommend for a quick and efficient shopping experience.
Incredible service and products. Called in for a service on my central vac system and they showed up the same day... very impressed with the pricing and Products. Thanks again Moe and team. Definitely will be using u guys in the future.
Dynamic has excellent customer service! I took my shampooer to them as the cord had been badly damaged. Instead of going ahead with costly repairs, they called and provided me with a choice of options. When I picked up the shampooer, it was like brand new! Please support this business! They are the very best!
I got a DuoVac Star Central Vac for my new house. This is the 3rd unit I have purchased in the last 15 years. Everything I move I need to have a DuoVac :). Mo and his staff went above and beyond on this purchase. Had it installed as well, Installation went seamlessly. He was in and out quickly and everything worked well. This Vacuum definitely does SUCK! I can't believe the power, even all the w... More
I got a DuoVac Star Central Vac for my new house. This is the 3rd unit I have purchased in the last 15 years. Everything I move I need to have a DuoVac :). Mo and his staff went above and beyond on this purchase. Had it installed as well, Installation went seamlessly. He was in and out quickly and everything worked well. This Vacuum definitely does SUCK! I can't believe the power, even all the way on the second level. Got the garage kit as well, can't wait to try it out. Looking for a Vacuum system, this is the place to go. Less
I would highly recommend Dynamic Vacuums. Not only are they extremely knowledgeable and professional, their customer service was outstanding. Couldn't be happier with the experience.
If you are looking for honest, reliable, friendly and competent service Dynamic Vacuums is the only place to go. They solved my vacuum problems while I waited and they couldn’t have been more helpful and accommodating.
I had a great experience getting a new hose for my central vac at Dynamic Vacuums. Tarik was super knowledgeable and friendly. Will shop here again when needed.
Moe and his team repaired our vroom. Everyone was courteous and extremely professional. I have found our new vacuum go to.
Dianne and I purchased a central vacuum from Moe, Tarik and Shay and it was the best experience. A great family business. Honest and knowledgeable. Helped to purchase a product best suited to our needs. Could not be more pleased.
Fantastic customer service. Moe and staff were super friendly and happy to share all the information I needed to get a new central vacuum installed - same day! Hazem was courteous and friendly!
Quick turn around on repair. Happy customer.
Moe provided excellent customer service. He provided us options within our budget and no high pressure sales techniques. Moe was very knowledgeable and provided relevant details of products that met our needs. We are very pleased with the vacuum we purchased! We highly recommend making a special trip to Dynamic Vacuums.
Whether you’re looking for a new central system for your home or vacuum repair, I highly recommend Dynamic Vacuum! The staff is efficient and very knowledgeable about it seems every product on the market. I went in thinking I’d need to buy a new Dyson, the staff not only repaired my vacuum, but they cleaned it looking brand new. The professional and efficient service is very appreciated Dynami... More
Whether you’re looking for a new central system for your home or vacuum repair, I highly recommend Dynamic Vacuum! The staff is efficient and very knowledgeable about it seems every product on the market. I went in thinking I’d need to buy a new Dyson, the staff not only repaired my vacuum, but they cleaned it looking brand new. The professional and efficient service is very appreciated Dynamic Vacuums. Less
We bought our DuoVac from Dynamic Vacuum in 2015 and have returned for the occasional items and have always been so happy with the service. Today I picked up a second hose for our machine from their beautiful new store and received amazing service once again. Great family run business! Thanks Mo!
Great guys here, friendly, very responsive, and amazing knowledge.
What a great find! We purchased our central vacuum from here when we moved into the area. We’ve since had a few questions and/ or required help and the staff/owners here have gone above and beyond. Would highly recommend to anyone in the hunt for a new vacuum, they will take great care of you here!
I have been a customer of Dynamic Vacuums for over 20 years. My first visit was to get a central vacuum for my new house. From the first time I visited to the most recent (for a minor repair to my hose wire) I have always had a good experience . My last visit Moe fixed my vacuum hose wile I waited. Took him about two minutes. He is always so accommodating and friendly. I am very happy I fo... More
I have been a customer of Dynamic Vacuums for over 20 years. My first visit was to get a central vacuum for my new house. From the first time I visited to the most recent (for a minor repair to my hose wire) I have always had a good experience . My last visit Moe fixed my vacuum hose wile I waited. Took him about two minutes. He is always so accommodating and friendly. I am very happy I found this store. If I need anything vacuum related I know where to go. Less
For years I keep going back to this store because of the amazing service! Moe & his staff are excellent, they know vacuums better than anyone and are always prompt and efficient. I cannot say enough about my experience and highly recommend!!
We received outstanding service here! They gave us no bullshit expert advice about our vacuum, and guided us through all the options available that were best for our needs They went above and beyond to help us and everyone was so pleasant and friendly. Will definitely be back for all our vacuum needs.
Best experience ever here. Had an upsetting experience buying a bad vacuum on kijji and we should have just came here instead first. The entire staff is honest, educated, empathetic and committed to finding the right vacuum for you. As a small local business owner this place is the real deal! We will never go anywhere else again.
I had the best service experience I have had in a very long time, looks like a family run business, very helpful and my vacuum looks and works like brand new. Amazing experience.
Been busily visiting this place for the past week, first for a new vacuum hose, then the rest of the full set, then some in-house vacuum doors. Super friendly service at this family owned shop. Will consider it as our "go to" place for any future vacuum issues.
What a great family that runs this place! Honestly, I spoke with Moe on the phone and dealt with both Shay and Tarik in the store and they were both over the top in customer service, information and genuine friendliness, I'd go back in a heartbeat. I would highly recommend! :-)
I went to Dynamic Vacuum for a second opinion/advice after our central vac’s motor broke. Mo was really helpful and I couldn’t be happier with the customer service I received. I am not the handy kind of person at all and he convinced me I could install my new central vac all by myself… and I did!!! Thanks to Mo’s instructions I had the vacuum up and running in 5 minutes! Thanks again Dynamic vacu... More
I went to Dynamic Vacuum for a second opinion/advice after our central vac’s motor broke. Mo was really helpful and I couldn’t be happier with the customer service I received. I am not the handy kind of person at all and he convinced me I could install my new central vac all by myself… and I did!!! Thanks to Mo’s instructions I had the vacuum up and running in 5 minutes! Thanks again Dynamic vacuum! Less
I appreciate so much this family owned and operated local business. They are all so friendly, honest and aim to give the best possible service. I would highly recommend Dynamic Vacuums to anyone looking to purchase or have their present system repaired!
One of the best ever companies you would ever deal with!! Moe & his son
Awesome customer service and great quality products, find yourself a proper, reliable vacuum cleaner at this spot!
Family owned and operated. They can help you with your old machines or recommend a new one.
I have been looking for an attachment for my stick vacuum. Google search brought me to the website. I sent an email, within the same day the owner emailed me back with an invitation to come to the store as he was confident he could find something. He did for a reasonable price. If you are wanting to attach a horsehair brush to your stick vacuum which is excellent on hardwoods this place has ... More
I have been looking for an attachment for my stick vacuum. Google search brought me to the website. I sent an email, within the same day the owner emailed me back with an invitation to come to the store as he was confident he could find something. He did for a reasonable price. If you are wanting to attach a horsehair brush to your stick vacuum which is excellent on hardwoods this place has the goods. Less
I recently got my vacuum serviced at Dynamic Vacuums and was in a panic as I had a guest coming and couldn't clean my carpets. They turned it around in record time and even gave me some solutions to help with the problem of my excessive dog hair (which caused the issue to begin with)! They definitely went above and beyond and I will be sure to go back.
Competitive prices and excellent customer service! If your vacuum needs servicing or you need a new vacuum - see Moe! He confirmed that my old Dyson was was beyond reviving and asked me questions about my needs to ensure my replacement vacuum would be suitable. I selected the Dyson V8 Animal Stick Vacuum and I am very happy with my purchase!
Moe and his family/team are knowledgeable, friendly and expert at what they do. I chose Dynamic Vacuums because my mom said she had a great experience there. High quality products and great service! Shop local!
The people at Dynamic Vacuums give the best customer care experience and listen to your questions before advising on how you should proceed. I would recommend anyone to visit Dynamic Vacuums if you are either having issues with your current vacuum or looking for a new one.
Have bought a central vacuum cleaner, Canadian-made, ten years ago from Moe at this store. He carries very good brands and the service at the store is excellent, always prompt and efficient. I commend him and his staff for the decency and customer care which I have experienced there and recommend the store highly.
Great customer service and great location.
I visited Dynamic Vacuums for the first time about a month ago and have since returned for a few items. Each time the team provided the kind of welcome and service one wishes all businesses provided. They are just the best!
After a recent renovation, a vacuflo wall inlet was not connected properly by the renovation company. Hazem worked very hard to resolve the issue and replace a challenging damaged interior inlet. I highly recommend the support of Moe and workmanship of Hazem from Dynamic Vacuums.
Moe & the staff at Dynamic Vac are great, knowledge & helpful. Great service on a warranty item, Moe replaced the item with no questions !!! Thanks for the great service. Moe is very proud of his new "powered" electric Mini Vac Head Very Powerful Attachment
I dropped in to Dynamic today and was thoroughly impressed!! Great service and products. Super clean!
Fantastic service! Knowledgeable staff! Very kind and helpful. Took the time to explain functions of new vacuum and assemble it. Great job!
I have Purchased several commercial vacuums for my business as well as my home built in system and have also recommended Dynamic Vacuums to many of my family members and friend who have also purchased vacuums from here. The owner and staff are so lovely including always knowing my name and really want to earn your business, It nice that I can just relay on them giving me the best price with hones... More
I have Purchased several commercial vacuums for my business as well as my home built in system and have also recommended Dynamic Vacuums to many of my family members and friend who have also purchased vacuums from here. The owner and staff are so lovely including always knowing my name and really want to earn your business, It nice that I can just relay on them giving me the best price with honest work and not have to worry if there trying to upsell me. I strongly recommend them! Less
They are extremely knowledgeable about all vacuums. They gave me a honest opinion and some options for my old vacuum. My new vacuum is exactly what we needed and I'm glad we came here instead of a big chain store.
They recommended DuoVac and it is perfact for my house. I love their support and respect their recommendations. Thanks Guys.
Yesterday I was in the store and was greeted by Moe who took very good care of me. I was looking for a stick vacuum and Moe showed me all the pros and cons between models. It was then easy to make a choice. The staff were pleasant and very helpful. The store has a great selection of vacuums....from sticks to central units. Very high quality brands too. The store is of course clean. Hehe. Lots of ... More
Yesterday I was in the store and was greeted by Moe who took very good care of me. I was looking for a stick vacuum and Moe showed me all the pros and cons between models. It was then easy to make a choice. The staff were pleasant and very helpful. The store has a great selection of vacuums....from sticks to central units. Very high quality brands too. The store is of course clean. Hehe. Lots of parking and easy to get to. It was a great experience and I am very happy with my new vacuum. Thnx Dynamic Vacuum! Less
These people understand customer service. I contacted them about a warranty issue and within 5 minutes I had a reply. Then a follow up email advising that they had contacted the manufacturer and within 3 day another email confirming a new part was on it's way. Thanks to Tarik and the rest of the staff.
Excellent customer service, great products. Always going the extra mile to satisfy their customers. Thanks!
Currently flipping a house and I contacted Dynamic to get a quote. Moe was a pleasure to deal with. Extremely friendly and professional, not to mention very competitive and fair with pricing. Would recommend Dynamic for all of your central vacuum needs! Their quote came in much lower than the others I received and the work was executed quick and efficiently.
If you want honesty and great service this is it a wonderful family business
Ordered a replacement part on warranty for a Miele vacuum and Tarik was great to keep us informed on timing as the part was back-ordered. Great service!
This is the only place you need to go to to purchase a vaccum. Best service around.
Super friendly and professional. Quick service.
I have gone back as a repeat customer due to the continued pleasant, informed and enjoyable experience I know I am going to receive. The vacuflo system and vacuum I have purchased are top quality, but I never felt pushed into an 'upsell' situation - rather was suggested the products the right fit for my home and cleaning needs. I would highly recommend!
Super good service from Moe and Shay ( sorry if spelling of names are incorrect). I was under a time restraint and my requests and requirements were addressed in a very timely manner which was much appreciated. I left with a quality upright vacuum cleaner and air purifier that I liked and was also very happy with the discounted price. Good job Moe and Shay. Keep up the good work. I will definitel... More
Super good service from Moe and Shay ( sorry if spelling of names are incorrect). I was under a time restraint and my requests and requirements were addressed in a very timely manner which was much appreciated. I left with a quality upright vacuum cleaner and air purifier that I liked and was also very happy with the discounted price. Good job Moe and Shay. Keep up the good work. I will definitely shop at this store again and recommend it to others as well Thanks Mike Less
I first met Moe when I had trouble with my vacuflow system. He sent a technician out, they took the broken part back to the shop and repaired it within 24 hours. Reasonable price for great service. I have bought three more systems from them for my offices, and will continue to use them for repairs, maintenance and supplies. Great service, great price and always a friendly smile and can do attitud... More
I first met Moe when I had trouble with my vacuflow system. He sent a technician out, they took the broken part back to the shop and repaired it within 24 hours. Reasonable price for great service. I have bought three more systems from them for my offices, and will continue to use them for repairs, maintenance and supplies. Great service, great price and always a friendly smile and can do attitude. Less
Staff answered every question I had about which vacuum to purchase. Really great experience, very knowledgeable and friendly staff. I'm happy to support this local shop.
My wife and I first visited the shop almost 20 years ago. We bought a Duovac system. The main unit It is still going strong, however we have changed the power head and standard head once over the years ... wear and tear is normal. We are, and continue to be, always amazed at the exceptional customer service we get at this store. A perfect example on how to run a business. Highly recommend!!
Outstanding customer service focusing on customer satisfaction. Mo and his son Tarik went above and beyond to help me. Mo asked several questions to ensure the product I thought I wanted was the correct one for me and would meet my needs. I couldn't be happier with my purchase. I'm even happier with my online experience. Being several provinces apart didn't pose a problem for them. They were outs... More
Outstanding customer service focusing on customer satisfaction. Mo and his son Tarik went above and beyond to help me. Mo asked several questions to ensure the product I thought I wanted was the correct one for me and would meet my needs. I couldn't be happier with my purchase. I'm even happier with my online experience. Being several provinces apart didn't pose a problem for them. They were outstanding. Thank you Mo, Tarik and the Dynamic Vacuums team. Less
Moe helped me fix our central vac hose in just a few hours and for less than I was expecting to spend. He could've easily forced me into buying a new hose but instead he simply fixed the old one. 100% would recommend this place to any of my friends or family!
Great customer service and strong commitment to customer satisfaction. I had some problems with my vacuum and Mo and his son went above and beyond to help me get the good quality product that would work for my house. I am happy with my purchase and even happier with my experience st the store.
Just bought a Dyson, they couldn't be more helpful and friendly! Highly recomend them. If your not in the area, it's worth your time for the drive. Same price as the big box stores but 100% better service. They know more about vacumes than hoover himself!
Took in Filter Queen Vacuum that needed a replacement stem for the power head. (Vacuum is from 1980's). Moe and his staff were able to source the part and replace. I also asked for an overhaul, (replacement of all the filters (not just main filter), belts, lubrication. Vacuum now runs like it is brand new. They even took the time to clean the vacuum and replace the lightbulb in the power head... More
Took in Filter Queen Vacuum that needed a replacement stem for the power head. (Vacuum is from 1980's). Moe and his staff were able to source the part and replace. I also asked for an overhaul, (replacement of all the filters (not just main filter), belts, lubrication. Vacuum now runs like it is brand new. They even took the time to clean the vacuum and replace the lightbulb in the power head. Excellent service, would go here again if my vacuum ever needs another repair. Less
I’ve always had good experiences at Dynamic Vacuums. They repaired my older Tristar vacuum and gave me advice on a newer stick vacuum, with all options explained and no pressure.
We've gone to Dynamic a few times over the years, and we always walk away feeling valued and respected. Today, they upgraded the powerhead and accessories for our central vac, and Tarik was an absolute pleasure to deal with - extremely knowledgeable and very well mannered. Tarik set us up with the right products, and we couldn't be happier with our purchase. We also love that this store is fami... More
We've gone to Dynamic a few times over the years, and we always walk away feeling valued and respected. Today, they upgraded the powerhead and accessories for our central vac, and Tarik was an absolute pleasure to deal with - extremely knowledgeable and very well mannered. Tarik set us up with the right products, and we couldn't be happier with our purchase. We also love that this store is family-owned and operated right here in Calgary. Dynamic Vacuums is the only store I would recommend for your purchases, installation and service. Signed - A loyal customer for years to come. Less
I bought a powerhead from them. They are very helpful and good customer service...I recommend to everyone.
They were the only vacuum store in Calgary that had the part I needed. It was $4 less than buying it from the manufacturer website and they also recommended a belt to make sure the new power head works well. They also let me pick up at the store during covid19 and had hand sanitizer available.
Moe and the crew at Dynamic Vacuum are always exceptional to work with. I always appreciate the great service and support.
Highly Recommended.
Went to buy my vacuum on amazon and noticed my order was going to be fulfilled by a local company. Dynamic vacuum..... called them and they were more then happy to help me out. Very pleasant to deal with and I would rather the money go fully into local pockets. Both owner and son were very knowledgeable... would defiantly recommend.
The staff here are fantastic. They work with you to get you the best fit for your needs and are honest and sincere. It's always a pleasure to go there and I would recommend Dynamic to everyone. Their selection is huge and they know their craft. Can't say enough good things.
I recently took my 40 year old Filter Queen to DYNAMIC VACUUMS for service. The staff was super friendly, helpful and efficient. They suggested a repair that met my budget and needs. I would not hesitate to recommend DYNAMIC VACUUMS for service to any make or model. They still have parts, filters and accessories to keep my antique running like new. They also sell European models in the showr... More
I recently took my 40 year old Filter Queen to DYNAMIC VACUUMS for service. The staff was super friendly, helpful and efficient. They suggested a repair that met my budget and needs. I would not hesitate to recommend DYNAMIC VACUUMS for service to any make or model. They still have parts, filters and accessories to keep my antique running like new. They also sell European models in the showroom. Less
excellent upfront customer service . I called and a ( nice) human actually answered the phone , answered my questions and gave me directions to the shop. I took my two power heads in on a Friday around noon , was called with a quote around 4pm and picked them up the next day !!! they even cleaned the surface dirt off the power heads , rolled the houses up and offered to help me to the car .... th... More
excellent upfront customer service . I called and a ( nice) human actually answered the phone , answered my questions and gave me directions to the shop. I took my two power heads in on a Friday around noon , was called with a quote around 4pm and picked them up the next day !!! they even cleaned the surface dirt off the power heads , rolled the houses up and offered to help me to the car .... thx so much Less
I was a recent customer looking to replace a part on my vacuum. After dropping by, I was greeted by Brian who was helpful, informative and friendly. Brian found the part quickly and had it ordered and in the store the next day for pick up. I will definitely be a repeat customer!
Great store. Very helpful. Tarik is very knowledgeable, friendly and helped me out with my problem with ease. I'll be back for sure.
I have purchased at least 5 different vacuums from Dynamic Vacuums over the last decade (central, canister, and cordless vacs). They are my absolute "go to" for any vacuum need, whether it be vacuums, attachments, hoses, or filters. I live out of town - it is absolutely worth the 3 hour round trip drive. I confidently refer my family and friends all the time. Moe, Bryan, and Tariq rock!!! Th... More
I have purchased at least 5 different vacuums from Dynamic Vacuums over the last decade (central, canister, and cordless vacs). They are my absolute "go to" for any vacuum need, whether it be vacuums, attachments, hoses, or filters. I live out of town - it is absolutely worth the 3 hour round trip drive. I confidently refer my family and friends all the time. Moe, Bryan, and Tariq rock!!! Thank you, times over, Dynamic Vacuums! Less
My husband and I had visited two other vacuum sales/and repair stores and our vacuum issue had not been resolved. Thankfully, we found "Dynamic Vacuums" where Bryan and Moe were able to fix our Mielle power head motor, for free! We found the service to be friendly, prompt and transparent. Dynamic Vacuums has just become our go to place for future vacuum purchases/services.
The best bar none. Honest, integrity. Highly recommend
Visited Dynamic Vacuums today because of the GREAT reviews and wasn't disappointed!!!! Worth the drive from the far West! Brian knew I just needed a cost effective fix for the moment and gave me just that. I will be back when its time to replace my central vac.
"HIGHLY RECOMMENDED". Have been a repeat customer of Moe and his family since 2001. We have always been treated with great respect and friendly service which is among the few businesses I can honestly say is beyond wonderful. Always the best advice, the best products for our needs, very good prices and by far the best service.
EDIT: hey folks, believe what you will but here's a few of points in response to their response: 1. After we posted this review we were contacted by the owner who offered to repair our vacuum for free if we took this review down. To me this says two things a) they are aware they made mistakes but do not wish to own up to them b) their reviews are artificially inflated. I am sure we are not the on... More
EDIT: hey folks, believe what you will but here's a few of points in response to their response: 1. After we posted this review we were contacted by the owner who offered to repair our vacuum for free if we took this review down. To me this says two things a) they are aware they made mistakes but do not wish to own up to them b) their reviews are artificially inflated. I am sure we are not the only people they have extended this offer to. We refused. We weren't looking for a handout and informing the public of these types of business practices becomes even more important when the company attempts to cover things up with bribery and free things. 2. If at ANY point they had opted to handle this situation with integrity and say "yep we screwed up, sorry. Here's your (100% original) vacuum back." This would have been a 5 star review. Instead they have lied every step of the way starting with promising us they wouldnt leave us with a surprise bill and ending with their entire response to this review. 3. I dropped off the vacuum and the service ticket was in my name with my contact info. I was the one they called and told about the charge ($80 originally, then $60 now apparently according to their response $70 lol), not my boyfriend. He stepped in only when their nonsense became too much for me to want to deal with them further. The fact that they are claiming that they only dealt with my boyfriend, to me, is a testament to how willing they are to lie in order to be percieved as blameless and to shirk off any ownership of their mistakes. 4. They didnt charge us in the end, that's true. But that doesnt mean they didnt try to. Several times. As stated in original review, they eventually released the vacuum without charging but again, they returned the vacuum in a Frankenstein's monster fashion, using some of it's original pieces and some from their stock. They told us it would be unfair to return it in better condition without us having to pay for it. Again, feel free to give your money to whoever you want, just be aware that glowing reviews are sometimes brought on by shady business owners who bribe those who review them poorly. Pretty terrible experience here. Took our vacuum in to be serviced once without issue. First time we brought it in we asked that no work be done without providing a quote. No problem, they called before they did any work. Second time we asked the same thing. After not hearing from them for 3 days we called to confirm that they would be providing a quote before doing any work and we were told "we will not do anything to leave you with a surprise bill." Great! Until less than 24 hours later when they called us back to tell us that they did nearly 100 dollars worth of work overnight. WHAT? The explanation for not calling before doing the work was that he had to do this work to find out what was wrong... he admitted that he promised us he wouldnt do any work without providing a quote first and also admitted that he went ahead and did work without providing a quote first but essentially said that now that the work was done he wasnt going to release the vacuum til we paid. After several phone calls discussing this horrendous business practice they offered to give us the vacuum back in pieces, lol! To think we had to fight with a business owner about how his company doing unauthorized work isnt acceptable... wont be returning. To their credit we did finally manage to get it back in one piece, though some of those pieces were from other vacuums... so not sure how much credit they actually deserve for that :/ Less
Completely recommend these guys - they know their stuff!!! Really knowledgable and happy to advise, in my opinion they offer excellent customer service. I will not go anywhere else for our vacuum needs in future.
These guys are awesome, they have helped me countless times with all my vacuum needs and continue to thrive on building and maintaining an amazing relationship with them. My extractor at my detail shop broke down a few times and they did not hesitate to help me out and give me amazing prices. Now she’s working like a dream and I haven’t had a problem since I brought it to them. Amazing group of p... More
These guys are awesome, they have helped me countless times with all my vacuum needs and continue to thrive on building and maintaining an amazing relationship with them. My extractor at my detail shop broke down a few times and they did not hesitate to help me out and give me amazing prices. Now she’s working like a dream and I haven’t had a problem since I brought it to them. Amazing group of people, highly recommend to anyone who is interested in repairing or purchasing vacuums. These guys do the right job to make sure you are taken care of. Less
My wife and I have owned two homes in Calgary over the last thirty years. I have dealt with a number of vacuum shops and Dynamic is the first one I have been happy with. They are great. Replaced a central vac unit that was twenty years old when it died and the experience was excellent. Purchased a top of the line Canavac unit from them to replace what was equivalent in ‘99. Canavac is best o... More
My wife and I have owned two homes in Calgary over the last thirty years. I have dealt with a number of vacuum shops and Dynamic is the first one I have been happy with. They are great. Replaced a central vac unit that was twenty years old when it died and the experience was excellent. Purchased a top of the line Canavac unit from them to replace what was equivalent in ‘99. Canavac is best of class in centrals and Dynamic is a great dealer. Highly recommend Moe and his family - great service and honest folks. Less
Best service ever. Moe and Brian worked with me to try to find the best vacuum for my needs. Thank you for all of your input and help. I love my SEBO.
Dynamic Vacuums service is the best and they fixed my vacuum for a really good deal and it came back looking like new. I was surprised at the quality of work and service as Dynamic certainly lives up to its reputation.
No place I’d rather go to than Dynamic Vacuums. Absolute phenomenal customer service, highly attentive and knowledgeable staff. Moe, Tarik and Brian have always found the solution to any of my vacuum needs, and make sure I leave with a smile on my face. My family has been coming here for years and plan on continuing to do so! Highly recommended.
We bought a floor scrubber from dynamic roughly 7 years ago and never looked back for our business. Since then I have purchased a Panasonic vacuum for my house and just went back to purchase a central vacuum for my new house. Always helpful and always looking out for my best interest. Thanks guys!
These guys are excellent.Great store, reasonable prices and great service!!
These guys are awesome! Great service, high quality products. We've been a customer of theirs for 15 years. I highly recommend Dynamic Vacuums!
Such a great experience. I phoned at this shop to have some information about one Centralized Vaccum system that we would like to implement in our house. At the end, I have decided to go directly to meet Moe at his shop since he was absolutely knowledgeable and informative already over the phone. At the shop, we explored different options and he let me test the different products explaining every... More
Such a great experience. I phoned at this shop to have some information about one Centralized Vaccum system that we would like to implement in our house. At the end, I have decided to go directly to meet Moe at his shop since he was absolutely knowledgeable and informative already over the phone. At the shop, we explored different options and he let me test the different products explaining every single detail. I can definitely say that he went above and beyond in order to help me find the right product for our house. He offered me a great deal with the best Vacuum Machine and an upgraded accessories package. Great Service and a great person, Moe has now a new loyal client and for sure I recommend this shop to everybody. Less
Fantastic experience, Moe and Bryan were friendly, knowledgeable and only recommend what is necessary. Took my Tristar in for a clean up and service and has made such a difference in how much it now picks up. Definitely worth going to!!
Brian is the most helpful and informative person in the vacuum industry! He is very knowledgeable and will explain each unit to as much detail as you need. He provides his opinion on what he thinks is best but leaves the decision up to the purchaser. I've had my unit repaired here, I've purchased a power head, bought additional accessories, and then a year later brought my mom here to make her p... More
Brian is the most helpful and informative person in the vacuum industry! He is very knowledgeable and will explain each unit to as much detail as you need. He provides his opinion on what he thinks is best but leaves the decision up to the purchaser. I've had my unit repaired here, I've purchased a power head, bought additional accessories, and then a year later brought my mom here to make her purchase, and he even recognized me! Hands down, he is the best in town!! Great products and great service! Less
I went into the shop and explained what I needed in a rush. Moe responded equally fast and I Bought a vacuum that I'm very happy with. He was intuitive and responsive. I highly recommend the shop and staff to anyone needing the service.
Very friendly and knowledgeable staff.
Go for the vacuums, stay for the company. What a great experience that I was not expecting. Went in for a vacuum accessory and ended up staying and talking about living and growing up in the area. Could have been a coffee shop. Pop in and say hi even if you don’t need vacuum parts. Customer service and support like no other and the selection of vintage vacuums was a trip down memory lane. I came... More
Go for the vacuums, stay for the company. What a great experience that I was not expecting. Went in for a vacuum accessory and ended up staying and talking about living and growing up in the area. Could have been a coffee shop. Pop in and say hi even if you don’t need vacuum parts. Customer service and support like no other and the selection of vintage vacuums was a trip down memory lane. I came home smiling after stopping at the shop. My wife probably thinks I’m crazy for going on about the vacuum place. I wish I had more carpet needing vacuuming. 😁 Thanks again for the fantastic vacuum experience. Less
Great store, reasonable prices and great service. Had an issue with my house dropped it off and it was fixed within the hour. I bought my vacuum from Dynamic and glad I did. 5 stars!
Best service for you vacuum needs hands down. The service is unmatched in Calgary. I have been there several times for repairs and the price is always fair and absolutely no pressure. I can not imagine going anywhere else.
Decent price for their merchandise. Absolutely unheard-of service. Been there several times for follow-up visits. Never disappointed. Walked away thinking 'why can't all businesses be like that?' Stellar job, gents.
If you want a quality vacuum and you like being served by qualified, knowledgeable staff, this is the place to go. Tremendous customer service.
After a routine service on my vacuum, I managed to take home the unit and break the vacuum head during use. Understanding that I just invested in the longevity of my vacuum, this company provided a part sale at half-off and sent me on my way. Excellent staff and team here. Thank you for everything.
Great team at dynamic! Service and product knowledge was exceptional.
Great service at affordable prices. They do free estimates which is awesome! Brought in my vacuum due to poor suction. They cleaned her right up and gave me tips on how to avoid the problem. Vacuum looks and cleans like brand new, easily giving my vacuum a second life and saving me a bundle on replacing it. I would highly recommend them to anyone. Located right next to Bull and Finch Pub. Plenty... More
Great service at affordable prices. They do free estimates which is awesome! Brought in my vacuum due to poor suction. They cleaned her right up and gave me tips on how to avoid the problem. Vacuum looks and cleans like brand new, easily giving my vacuum a second life and saving me a bundle on replacing it. I would highly recommend them to anyone. Located right next to Bull and Finch Pub. Plenty of parking in front or in the Plaza. Less
Best customer service!!
It was a pleasure to deal with Dynamic when our central vacuum system needed to be repaired. Moe was friendly, knowledgeable, and professional. It is without hesitation that I recommend them for any of your vacuum needs.
I bought the DuoVac central vac for our 4100 sqft. house this past summer. I couldn't be happier with this product. It is Canadian, well built with top end materials, it is powerful, clean , and quiet. Also the most reasonably priced of all the central vacuums we looked at. I was skeptical about this unit being big enough, or exhausting clean air as it is not vented outside, I was concerned if ... More
I bought the DuoVac central vac for our 4100 sqft. house this past summer. I couldn't be happier with this product. It is Canadian, well built with top end materials, it is powerful, clean , and quiet. Also the most reasonably priced of all the central vacuums we looked at. I was skeptical about this unit being big enough, or exhausting clean air as it is not vented outside, I was concerned if it was quiet enough as the unit is located beside a basement apartment. But no problem on all accounts, it is clean and quiet, and powerful. The guys assured me this vac was the vacuum I was looking for. Well, I went with their advice and they were correct on all counts. No regrets I have had a dept store central vac ( what a waste of 900.$$ that was). I took a leap of faith with Dynamic and I am glad I did. Craig Purdie Less
Moe was very helpful, professional and knowledgable. He helped me pinpoint exactly the product that I needed and wanted according to the use I would make of it and of my budget. Worth the drive from downtown, would recommend to anyone.
I had been to two other vacuum repair places and thought there was something wrong with the contacts on my hose. Their answer was buy a new hose for $200 plus. I went to Dynamic, explained my problem and Brian tested the contacts and the end result was the on/off switch was broken. Brian thought he had one however he had to order one. Within three days Brian had the right switch and now the h... More
I had been to two other vacuum repair places and thought there was something wrong with the contacts on my hose. Their answer was buy a new hose for $200 plus. I went to Dynamic, explained my problem and Brian tested the contacts and the end result was the on/off switch was broken. Brian thought he had one however he had to order one. Within three days Brian had the right switch and now the hose works perfect and the cost was VERY reasonable. While I was waiting, both times, people were looking to buy new vacucflow systems. I observed the staff are very knowledgeable, don't try to over sell and are accommodating. I will definitely go here for any future repairs or attachments and refer anyone I know to them. THANKS Brian. Less
My family has been using Dynamic Vacuums for 10+ years. Excellent company, Moe is a great guy. Would recommend to anyone!
I'm very impressed by the quality of service from Tarek and Moh. They could have easily up sold me but told me the attachments I current have were quite good. I bought a high end DuoVac. Thanks guys!
I purchased a Miele Stick Vacuum 154 model. First I must say 10/10 for staff service. It is family business and you can feel this environment. They give me amazing deal as well. Miele vacuum is so so so so quiet comparing with Dyson. So happy for that.
As new home owners Moe was a great help with identifying options when our central vac vacuum power head broke. He gave us advantages and disadvantages of fixing, buying a new replacement or upgrading. Based on his recommendations we were able to find a great option that met our needs and was in our budget. Customers for life.
Absolutely fantastic service. Do yourself a favour and come here if you need anything related to vacuums. A fifteen minute conversation saved me hours of trouble and I certainly appreciate it. We replaced our under performing Nutone with a larger DuoVac which is now doing a fantastic job. Total pleasure dealing with the staff here.
Such a pleasure to encounter a business which provides great service. The switch in my vacuum hose-end stopped working after Dynamic replaced it 9 months ago. I went in yesterday and they installed a new switch on the spot, no charge! No wonder I keep going back to this company for our vacuum needs. Thanks guys.
Like most central vacuum buyers, I had spent numerous hours researching on vacuum technologies and brands. In retrospect, I should have just spoken to Moe at Dynamic Vacuums as he had explained to me all there is to know and all I have researched about central vacuuming in 15 minutes with in store demonstration. My purchase of the Duovac Sensa central vacuum power unit from Dynamic Vacuums (afte... More
Like most central vacuum buyers, I had spent numerous hours researching on vacuum technologies and brands. In retrospect, I should have just spoken to Moe at Dynamic Vacuums as he had explained to me all there is to know and all I have researched about central vacuuming in 15 minutes with in store demonstration. My purchase of the Duovac Sensa central vacuum power unit from Dynamic Vacuums (after returning my online Costco.ca purchase) was based on: 1) Local customer service If I have any product issue/concern or in need of accessories, I can just walk into the store and speak to Moe and associates. That is not possible with Costco.ca purchase and I will have to spend time speaking to the manufacturer customer service on the phone or spending hours researching resolution on the web. 2) 25 years product warranty. There is no central vacuum product that I have researched that provides that length of warranty as Duovac. I am confident that the young entrepreneurs at Dynamic Vacuums will be around in business to support the Duovac product. Buying the Duovac Sensa is a win-win situation for me as I get both the excellent local service from Dynamic Vacuums as well as the length of warranty from a known Canadian manufacturer. As I had intended to replace the central vacuum power unit myself, Moe made sure I have all the necessary plastic piping and joints before I left the shop. Today, I successfully installed my new DuoVac Sensa and I am a very happy and satisfied customer. Thank you Moe and Team!! Ken Ng Less
Incredibly knowledgeable staff. They saved me tons of money by giving great advice rather selling me expensive repairs. They know their stuff.
Great staff...friendly and knowledgeable. Very helpful in recommending the right system for my house. Service and warranty was excellent as we needed a part replaced...it was repaired and ready for pickup the next day. Peter S
Very helpful and honest. Wouldn't buy a vacuum anyplace else.
We have always had excellent service from Dynamic Vacuums. For a long time they were repairing my vacuum and then we purchased a new Sebo from them. They again provided terrific customer service and spent lots of time making sure we purchased the right machine for our needs. Thanks so much to Brian , Tarik and Moe.
These guys excel in customer service, I dealt with Tarik while buying a new vacuum and he was very knowledgable about all their products. I bought the Eureka EZ Kleen after all the recommendations I was given from Tarik. It matched my exact needs for a vacuum, Tarik assured me it would be a perfect fit given my request for a lightweight vacuum that would fit in my budget.
These guys are excellent. I bought a vacuum for my shop from them, reasonable price and works like a charm. I had problem with my central vacuum , called them up they walked me through few steps to trouble- shoot. I found a problem and fixed it myself. Does not cost me a dime and most important i don't have to take time off work to wait for service guy to come. This kind of customer service is ... More
These guys are excellent. I bought a vacuum for my shop from them, reasonable price and works like a charm. I had problem with my central vacuum , called them up they walked me through few steps to trouble- shoot. I found a problem and fixed it myself. Does not cost me a dime and most important i don't have to take time off work to wait for service guy to come. This kind of customer service is very rare nowadays when everyone try to screw you for few bucks. Dynamic Vacuum is number one in customer service and very knowledgeable in their products. Would have given them 6 stars if there is such grade! Less
We recently purchased a Duovac central vacuum system from this store. Moe was very knowledgeable about their products and products carried by their competitors. The staff here were able to help us make an educated buying decision and we were able to walk away knowing we were not oversold on our purchase. When I told Moe I would be doing the install myself he did not shy away from selling to me or... More
We recently purchased a Duovac central vacuum system from this store. Moe was very knowledgeable about their products and products carried by their competitors. The staff here were able to help us make an educated buying decision and we were able to walk away knowing we were not oversold on our purchase. When I told Moe I would be doing the install myself he did not shy away from selling to me or talk me into using their installer - like some other stores tried to do. Our central vacuum works great and we are very happy to have purchased from Dynamic Vacuums !! Less
They need to update their info online as the store is GONE. Drove all around A very busy shopping plaza looking for a place that is no longer there. A small sign on the door directs you to another location in the SW.
I highly recommend this store and it's amazing staff!! I did my research before deciding where to buy my last vacuum from. From the initial phone call, to walking in and talking to Moe about my options, to purchase, pickup and even a small warrantee job 2 years later, they really know how to take care of their customers!! In a world where good customer service is hard to come by Moe and his sta... More
I highly recommend this store and it's amazing staff!! I did my research before deciding where to buy my last vacuum from. From the initial phone call, to walking in and talking to Moe about my options, to purchase, pickup and even a small warrantee job 2 years later, they really know how to take care of their customers!! In a world where good customer service is hard to come by Moe and his staff are outstanding! Keep up the great work, guys. I won't shop anywhere else and will recommend all of my friends to see you for their vacuum needs. Less
Great and knowledgeable sales staff. Would recommend buying your next vacuum there.
I have used Dynamic Vacuums several times in the last 8 years and am so glad they opened a NW location in Symons Valley. Moe Assef is great to deal with and very knowledgeable. He always provides excellent customer service. Dynamic Vacuums is my trusted vacuum source and I recommend Moe to my friends and family. Moe thank you very much for offering excellent customer service!
Mo and Brian have been great to deal with during the original installation and following Calgary's floods. Always responsive and prepared to give a bit of a price break, sometimes without asking. Duovac is a great product too so they carry the right lines.
I just bought Duovac air10 vacuum last week, very good central unit, and low price,
They were so friendly and fixed my vacuum in ten minutes. It only cost a few dollars. I went to their south store but I think they have a north store too. I highly recommend them.
I really loved my vacuum shopping a Dynamic Vacuums, I didn't know there was so much to vacuums, the young man that showed me various vacuums explained the differences and why some vacuums cost so much more than others. I ended up buying a new Dyson vacuum because it met my needs. Thank You for not pressuring me into buying the most expensive model but pointing me to the vacuum that best suited m... More
I really loved my vacuum shopping a Dynamic Vacuums, I didn't know there was so much to vacuums, the young man that showed me various vacuums explained the differences and why some vacuums cost so much more than others. I ended up buying a new Dyson vacuum because it met my needs. Thank You for not pressuring me into buying the most expensive model but pointing me to the vacuum that best suited me. Less
Great shop and excellent pricing, Moe helped us find just the right central vac for our house. They also supplied extra fittings and pipe to make the change over to our new central vac unit a very simple process, we love the new vacuum it is very quite and much smaller and has amazing suction. We purchased the Duo Vac Air 101 canister - Made in Canada.
We had a very friendly salesman (Brain) who was very earnest and we felt he believed everything he said. We were looking for a new vacuum to replace an outdated gutless model. We bought a Miele and Brian pointed out that we wouldn't need to buy a new vacuum for a long time. We liked his personality and his eagerness to help us. We felt no pressure and are satisfied with our purchase. Thank you... More
We had a very friendly salesman (Brain) who was very earnest and we felt he believed everything he said. We were looking for a new vacuum to replace an outdated gutless model. We bought a Miele and Brian pointed out that we wouldn't need to buy a new vacuum for a long time. We liked his personality and his eagerness to help us. We felt no pressure and are satisfied with our purchase. Thank you! Less
Very impressed by these young men! Knowledgeable and speedy service! I visited Dynamic Vacuums (south location) last week, for help regarding my present vaccum system. It is a 12 year old vacuflo system that has not been functioning well recently. After looking at my nozzle/hose, Brian Bell made recommendations, showed me different products offering a range of prices and kindly showed me how the ... More
Very impressed by these young men! Knowledgeable and speedy service! I visited Dynamic Vacuums (south location) last week, for help regarding my present vaccum system. It is a 12 year old vacuflo system that has not been functioning well recently. After looking at my nozzle/hose, Brian Bell made recommendations, showed me different products offering a range of prices and kindly showed me how the new nozzle worked (a few times!). My hose was repaired and a new nozzle placed on in about 20 mins! I would absolutely reccommend this company, even if you are just looking for information regarding vacuums, or considering a vacuum purchase. Less
It's not the first time, and I know it won't be the last.. but here's a note to say that today I received speedy, and excellent service at Dynamic Vacuums on Elbow Drive S. Calgary! Thank you!!!