Wow! What amazing customer service we received! Not only did they come out and make sure they measured multiple times, to get it right, they even checked in to make sure we were happy after the installation. A lot of industries don't understand how important customer service is but they clearly get it - referrals are what create a significant amount of business and this team understands that. ... More

Wow! What amazing customer service we received! Not only did they come out and make sure they measured multiple times, to get it right, they even checked in to make sure we were happy after the installation. A lot of industries don't understand how important customer service is but they clearly get it - referrals are what create a significant amount of business and this team understands that. Thanks for doing such a great job! Less

Paul, Jorge and the whole team did a SUPERB job from start to finish in explaining the options to redo our Brazilian cherry floors. They were professional, fair, communicative and above all, highly competent. They *perfectly* matched the preexisting color/stain of our floors such that they didn’t need to redo the entire floor - just the part that needed refinishing. They stayed late to get the jo... More

Paul, Jorge and the whole team did a SUPERB job from start to finish in explaining the options to redo our Brazilian cherry floors. They were professional, fair, communicative and above all, highly competent. They *perfectly* matched the preexisting color/stain of our floors such that they didn’t need to redo the entire floor - just the part that needed refinishing. They stayed late to get the job done on my timeline (I had to travel). They were also super patient with me when trying to find the right color stain, and even Paul showed up to help. 10/10 would recommend them to anyone and will only use this company for my flooring needs. Less

They are very efficient.

They are truly professional, customer oriented, and reasonably priced. They installed my floor while I was out town and sent me updates with photos throughout the whole process. They also helped me to trim another door that’s not part of the job for free. On top of that, they saved me 2 boxes of hardwood and a roll of underlayment to be returned to the store for refunds. I came home with bran... More

They are truly professional, customer oriented, and reasonably priced. They installed my floor while I was out town and sent me updates with photos throughout the whole process. They also helped me to trim another door that’s not part of the job for free. On top of that, they saved me 2 boxes of hardwood and a roll of underlayment to be returned to the store for refunds. I came home with brand new floor and almost spotless room. If you are looking for a trustworthy contractor, they really are the one. I’ll definitely work with them again if I ever need floors done. Less

Good communication, professional, floor looks great

Great work! Recommend you give them a call! Not only did he fix my floors, he also fixed my faucet and laundry door.

Anthony was great! My condo had some scratches from the previous owner moving out. I wasn’t sure if the panels would need replaced or not. Anthony was able to come out and assess the damage within a day of calling. He was able to recommend the most financially savvy way of fixing the floors instead of just tearing them up. He personally reached out to one of his vendors to find out what product w... More

Anthony was great! My condo had some scratches from the previous owner moving out. I wasn’t sure if the panels would need replaced or not. Anthony was able to come out and assess the damage within a day of calling. He was able to recommend the most financially savvy way of fixing the floors instead of just tearing them up. He personally reached out to one of his vendors to find out what product would best go with my floor. The entire issue was corrected in a matter of days! If you’re looking for a personalized floor experience I highly recommend Floor Coverings International. Less

Very professional team of brother's from start to finish. My initial appointment with Anthony was on point. His presentation was great and he covered all the basis leaving the wife and I no questions to ask. Thomas then took over with the installation part and was good with communicating all the details and scheduling of the project. Thomas handled all the intricate details with my building manag... More

Very professional team of brother's from start to finish. My initial appointment with Anthony was on point. His presentation was great and he covered all the basis leaving the wife and I no questions to ask. Thomas then took over with the installation part and was good with communicating all the details and scheduling of the project. Thomas handled all the intricate details with my building management to ensure the project was good to go. Once the project was completed, Anthony and Kristopher quickly inspected the job and to make sure it was completed properly and if I was satisfied. Very pleased with Floor Coverings International and would recommend their services. -Darryl Hardy Less

Had to get my floors done in a hurry, they came out the next day and got everything I needed done and exceeded my expectations! Will definitely be using them in the future for all my needs!

service was very precise and great quality. Anthony was super attentive and answered all my questions.

I could not be happier with the results, great expierence. Thank you Kristopher!

Thomas’ flooring service was phenomenal, with many options to choose from. His team is highly professional and they take care everything from start to finish. Highly recommend!

They have a pretty incredible mobile showroom with all the different flooring options. It is nice to be able to see how they would actually look in your house before purchasing them in a giant store. They are very easy to work with and committed to quality.

I met Chris a while back, I have referred him to a few clients and will continue to refer him as his customer service is over the TOP!

Anthony is great to work with as he is very happy to go over details with you and get you what you need to make your decision. He will literally bring you all the samples to show you what is available. Amazing customer focus! I wish the best for these brothers!

I worked with the FCI downtown Chicago location on a flooring replacement for my West Loop condominium following a dishwasher leak. They provided quick responses to all my questions, explained everything about the various options, provided a competitive quote for the flooring replacement, and did an excellent job with the actual installation. Overall very happy with my experience with Floor Cov... More

I worked with the FCI downtown Chicago location on a flooring replacement for my West Loop condominium following a dishwasher leak. They provided quick responses to all my questions, explained everything about the various options, provided a competitive quote for the flooring replacement, and did an excellent job with the actual installation. Overall very happy with my experience with Floor Coverings International. Less

5 star service, helped me get my repairs with a serious upgrade at the best cost I could find after comparing. Would recommend!

Amazing work done and very helpful! They got my flooring done quick with no hassles

Willing to work with you to help find what looks best and be happy with the choice, no matter how long it takes....

Thomas and his brother are very knowledgeable about flooring. They gave us several options. The information they provided was very thorough and easy to understand. They were not high pressure, but high knowledge. I would strongly recommend them.

What sets these guys apart from their competitors is their “white glove” service. From my first interaction with Anthony (co-owner) to the completed work, I have been impressed with their level of service and commitment. I’m in a condo in a high-rise building where a recent water leakage two floors above mine impacted my unit. I had to replace the carpet in my upstairs loft and walk-in closet. ... More

What sets these guys apart from their competitors is their “white glove” service. From my first interaction with Anthony (co-owner) to the completed work, I have been impressed with their level of service and commitment. I’m in a condo in a high-rise building where a recent water leakage two floors above mine impacted my unit. I had to replace the carpet in my upstairs loft and walk-in closet. From dealing with the homeowners association to a handful of challenging contractors, the experience was beyond frustrating. Then I found Floor Coverings International, and they turned my entire experience around. Their stellar service extended from start to finish, from the first time I met Anthony for an estimate to Thomas (co/owner & planner) to Ed (installer). Every interaction with them has been pleasant and professional. They kept me apprised of the progress, always showed up on time, and cleaned up after themselves. These three are a great representation of Floor Coverings International. I could go on about this company, but you should see for yourself. Call them for your next flooring project. I’m impressed by their service and happy with my floors. My neighbor (whose unit was also affected) saw their work and loved it. He's looking to book with them too! Less