2026-03-29T06:28:18.697Z

2026-02-28T07:54:50.135Z

It was my first time there and I don’t even live here I’m visiting my parents. The person who take me there gave me their thoughts on the place and how it used to be island then switched to Bogo. They mentioned they always want people to do membership then you’re forced to be stuck with it. But when I got there all the girls were young and they were very nice a little too much compliments but nice. My Cryo slimming which I got to prepare for my wedding on Groupon. When the membership was brought up I thought ok sounds nice but I wasn’t sure to go for it until she convinced me. So I was like ok I’m interested then towards the end she was but it’s for 3 months when she doesn’t realize I’m not from here I’m from SoCal. I’m only here temporary for my parents. I was even thinking of recommending people. But after my first visit experience, with the new young girls at the front it made me question everything. It was so embarrassing when I already paid through Groupon and the owner Rebecca already redeemed it but the girls kept saying because I had to pay for my service before the sauna which I decided not to do and just stuck to my Groupon since I lost my card and I was waiting for the new one to come through. I already bought 3 sessions and already had to come back. I was forced into it and I’m not happy right now in front of another client it was so embarrassing. I’ve managed customer service department before and this was horrible customer service. I even tried calling back multiple times for Rebecca and it was hard to get a hold of her. It’s like all they wanted was my money. They also used the line about the First month payment . Honestly I’m questioning about ever recommending my friends and family to this place. Since she already took my money for first month I’m just going to have to go through this and see if it will change my mind towards the end.

2026-02-03T00:21:15.777Z

I saw Micro needling on Groupon for $79 and i called BOGO to buy that straight from them so that they could safe money from paying Groupon. I talked to Kai and she talked to me into getting a package deal. It was 10 micros and 10 red light for $700.00. or unlimited for $497 for 6 months. I agreed and payment was supposed to come out 1st of each month . I was there on 14th January. Th payment came out as $69.99 saying i was late. I got that figured out. I went on my first appointment and i was told the cost for numbing cream was $25.00. I made other appointments and then i called back to confirm. The owner Rebeca told me the Micro needling is $219.00. I had many text messages to sign up the deal and then i was told NO when i tried to confirm the future appointments.i would never go there again. I went to my facial lady and she matched the price i was told at the first time $55.00with Red light. I would never go there. Very tricky to sign you up.

2026-01-10T22:58:36.217Z

Anna is great, good customer service, up selling, and beautiful

2026-01-10T22:07:32.564Z

Lovely salon with very sweet employees, Ana, she’s very kind and always greets me with great costumer service.

2026-01-10T19:29:28.305Z

Ana was so helpful, she helped me with the best option for me!

2026-01-09T05:25:51.213Z

I absolutely love the red light therapy—it’s incredibly relaxing and really helps with my workout recovery. Ana greets me with a smile every time, and she has the sauna ready when I arrive. This place feels like a little oasis in the middle of my busy day.

2025-12-31T02:14:56.791Z

This place rocked, and the girl that works there, kye, she was so helpful and knowledgeable. Made me feel completely comfortable.

2025-12-23T00:56:08.777Z

2025-12-23T00:50:32.386Z

2025-12-23T00:49:07.749Z

2025-12-23T00:29:30.819Z

Do your research !

2025-12-23T00:19:30.908Z

❄️ :)

2025-12-20T22:54:23.858Z

Been coming here since 2010! Jon the owner is great! Very helpful! Riley is also very helpful and provides great customer service! Thank you!

2025-07-29T20:13:26.846Z

Amazing place. People were helpful and friendly.

2025-07-17T23:04:11.665Z

Very friendly and helpful staff, great experience today. I definitely recommend it to everyone

2025-06-17T18:05:31.701Z

2025-05-17T15:45:40.220Z

2025-05-15T20:36:00.126Z

They offered me a service but their policy is 3 months minimum, but I would have to go to their website to request deactivation and it takes 30 days to deactivate. I thought it was weird that it takes that long to deactivate, but maybe they do that so they can get more money from the customers. I was told that since my account will be charged on the 15th, I should request the deactivation prior to that date so they wouldn’t charge my account the next month.I waited until they charged me 2 months, then I went in to deactivate my account so they can charge me again for the 3rd month but will be deactivated after that, because 3 months is most I can spend. I called the office after 3 months were charged to confirm my account is deactivated and they told me it is deactivated and I wouldn’t be charged for the 4th month, but the 15th came and my card was charged again! I called the office and they said that they see it was deactivated so they don’t know why I was charged, but they cannot help me on their end. They suggested that I go ahead and put in another deactivation request now, but it would take another month for it to be deactivated and I will be charged one more time!!! I said I don’t want to be charged again and would like a refund for the 4th month they charged me, so the office lady told me to send an email to the corporate, which I did.So I signed up on 2/25. They charged me on the date that I signed up, 2/25, then 3/15, 4/15. I requested deactivation on 4/9 so that my account would not be charged on 5/15, but I was charged again on 5/15, which is wrong because I have already paid 3 times already and my account is deactivated on May 9th.I got an email reply from the corporate that because I signed up on 2/25, I cannot REQUEST deactivation until on or after 5/25, which means my account will not be deactivated until 6/25, and they will charge me for 5/15 and 6/15. That is 5 months, not 3 months as they have told me.I‘m totally scammed by this business and am really stressed out because I don’t have the extra budget for 2 extra months!I wanted to write this review so others can be aware of what they are getting into before signing up with BOGO.

2025-05-15T15:20:05.517Z

Karlie G in Happy Valley is awesome!