We were very pleased with our experience with Douglas Construction. Rome was thorough in explaining every step of the process. We are very happy with the finished product! Less

I am completely satisfied with Douglas Construction. The process was professional, from the sales representative to the construction crew. I was impressed by the attention to detail and the quality of the results. Less

There was a hail storm in my area last night. Joshua Ross and his team came to my place in the morning and did a thorough inspection of our roof. They were very professional and told me, after a detailed inspection, that my roof was good and didn’t have any damages. I really appreciate the honesty and transparency, and will make sure I call them if I have any issues with my roof in the future. Less

Rome Bailey came and spoke to staff at my insurance Agency. I walked away confident in the quality of work and the business ethics he and Douglas are driven by. This is very important to insurance carriers and agencies. Less

I am totally satisfied with Douglas Construction's work. They did an outstanding job of inspecting, planning, and interacting with my insurance company to ensure the needed work was defined and documented. Their inspector and work crew were professional and courteous, keeping me informed throughout the job. I’m pleased with their work. I highly recommend Douglass Construction for any roofing work or job you would consider. Thanks, Douglas Construction. JS Less

Douglass construction exceeded our expectations! They were very knowledgeable about the products and the results of the job were outstanding! Highly recommended. Less

They were excellent roofers. Very professional. They did an excellent job of cleaning up after the roofing was done. They addressed all our questions and installed exactly what we had requested. Their products have excellent warranties. Was very satisfied with the entire experience. 😁😁😁 Less

Customer service is amazing. We had them replace our roof, and the courtesy of the roofing crew making sure our driveway was kept cleared the entire time. We appreciate our salesman Josh for getting help from our insurance company. Highly rated and definitely recommend. Less

Douglas Construction did a great job on my roof. This was not going through insurance so they provided me with an estimate, which was reasonable for an architectural shingle, and I accepted. They scheduled me out and did the work, cleaned up properly, and everything was great. I would recommend. They are licensed and insured so that gave me a peace of mind. Less

We had a great experience with Douglas Construction between May - August of 2024 as they helped us navigate the process of replacing our entire roof and gutter system. This job also involved the removal and re-installation of our solar panels. They did a fantastic job and were so easy to work with. I recommend them fully and will gladly use them again. Less

Our representative Austin with Douglas Constrction Company was helpful and kept us informed of each step. All of our insurance paperwork was handled by the company. We are very pleased with the workmanship. Everything was completed in a timely manner including the cleanup of the old shingles. Less

Dustin Douglas and his team including Cacey, Austin & Abel at Douglas Construction made the process of replacing our roof as painless and seamless as possible. If you need a roof, are thinking about a roof or are intimidated by major projects call Douglas Construction. Less

We went through alot to get started but the insurance company got their part done. It was like clock work . In and out with excellent work. I must say the they have a great bunch of guys running the show. They kept me informed all the way until the end. Awesome I have the nicest house on my street. With those gutters. It's nice Less

Very professional company. All of the guys I associated with on my new roof were top notch. The job was well done, all plans were managed on schedule, and just an enjoyable experience all around. I would highly recommend them for installing a new roof! Less

Douglas Construction Sales, Project Manager, and the Roofing Crew are all true professionals in their areas of expertise, that you can trust. What impressed me the most was the information I was given on the roofing ventilation system that they advised needed to be updated from the original installed 25 years ago, when the house was built. No other roofing company I consulted, ever mentioned they should change some things when installing the new roof, that would greatly improve ventilation, help to make the attic cooler and actually make a new roof more efficient. From my first contact to my last they were easy and a pleasure to work with. Less

I am totally satisfied with everything. Douglas Construction appeared soon after a hail storm and offered to inspect. Besides finding hail damage, discovered a roof vent blown away by wind. D. R made a temporary repair to prevent water damage. Olivia then helped me prepare a claim with my insurer, USAA ... whose response was immediate and fantastic. After my HOA approved the repair, scheduling and work was almost immediate. Fantastic!!! Thanks to USAA and Douglas Construction. Less

Douglass Construction fixed a leak on my roof. They were courteous, professional and effective. The roof looks good and the leak is fixed. I will druse them again if needed and recommend the to others. Michael Johnson, Satisfied customer. Less

If I could give Rome and his crew more than 5 stars I would! From start to finish, Rome was professional and prompt with every bit of communication to make the process of getting a new roof absolutely seamless and stress free. We had damage to our roof after a storm and he took his time explaining the process, helping us understand how our insurance works and answered all our questions. On the day of install, the crew showed up early, did a fabulous job and took the time to clean up very thoroughly. Rome communicated every piece of the project and was quick to reply to emails or texts as needed. He helped tremendously to take the stress off of us and make sure everything was done correctly. We couldn’t be happier with our decision to use Douglas Construction and wouldn’t hesitate to recommend them to anyone needing their services! Less

Very good salesmen with no high pressure. They personally went on the roof for inspection before they gave the proposal and also inspected with a drone. Good communication with scheduling. Work crew showed up on time and completed the job in one day. The crew was very professional with great workers with no arguments or any issues. They cleaned up well with no hassles. I would highly recommend. Less

We are So Pleased and Very Satisfied with the job that Douglas Construction provided for us. Rome was Extremely Professional and Wonderfully Friendly. We would never have known the extent of the hail damage on our roof if Rome hadn’t noticed and knocked on our door to tell us. Rome did all ( most) of the interaction with our insurance company & Everything was explained Before the work was done. Pictures were taken and shown to us to help us understand the issues. Rome had a sample piece of Every material that was being used and we were shown the whole process , step by step. Rome even came back the following day to go over our property with a magnet roller to pick up any stray nails that might have been missed the first time!! They provided a most positive experience and we are truly grateful to have had Douglas Construction Replace & Repair our roof. We Highly Recommend Douglas Construction!!! Thank you again Rome!!!! Less

My house is located in Pell City, Alabama; and has a concrete tile roof. North central Alabama is not an area where concrete tiles exist. Hence, there are no roofers that know anything about them. Through the years the roof has had numerous leaks, and I have hired jackleg roofers in Birmingham, Montgomery, Destin, and Atlanta to repair the numerous leaks. None of these guys had a clue, although claiming they could do the job. Most of them made the problems even worse. This is where Brendan Leach and Douglas Roofing and Construction come into play. I somehow found them on the internet, contacted Brendan and had no expectations, due to past experiences. Man was I wrong. Brendan and this company are true pros. First of all, traveling from the Atlanta area to Pell City was not an issue with this company. They gave me many options from repairing the roof to replacing it with different tile products. We decided to replace the roof, and Brendan guided me through all of the new tile options and was patient with us in the decision-making process, and we eventually decided on replacing the roof with another concrete tile roof. He explained the process from start to finish. A concrete tile roof is a very expensive roof, and these guys treated the job as professionally as any company I have ever dealt with. Brendan understood my frustration with all of the past roofing experiences and gained my trust through his care and treatment of me and my home. He remained on the job til it was finished and treated my home as if it were his own. Most companies just throw the roofers out there with no supervision, so this was very impressive. The crew knew what they were doing, were very friendly, highly skilled and did a fantastic job. They ran across additional issues with a lot of rotten wood decking and rotten trusses, but took care of those problems as well. The guys took their time but completed the job in a timely manner. I now have a great-looking roof with no leaks. I am so grateful to these guys. My roof situation had become very stressful and a real pain. Most contractors or people in a service industry today are terrible communicators, are not reliable and do terrible work. However, these guys do flawless work and are very reliable. I would highly recommend this company to anyone needing a new roof; and if you need a high-end roof, hire these guys. Last but not least, Brendan Leach is a great guy who I now consider a friend. That doesn’t happen often these days. That in and of itself sums up the experience. Steve Adcock Less

Rome and the rest of the staff were professional, friendly and efficient. They worked with me and my insurance company to get the job done with no issues. They were very detailed laying out the project and expectations. The roof looks great! I highly recommend Douglas Construction. Less

Overall, Douglas Construction helped me get my roof fixed when my insurance was trying to not pay out. Sarah Burnap consistently helped me followed up with QBE as they dropped the ball over and over. She was patient as QBE lost my files, neglected to attach them to my case, fired their own personnel handling my case, and generally tried to get rid of me. Once we finally received the approval we were owed, Rome Bailey took good care getting my roof replaced quickly and professionally. I appreciate the hard work the whole team put into taking great care of me. Less

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It has been a wonderful experience working with Douglas Construction and Rome Bailey. We truly appreciated their professionalism, integrity and approach-ability with our roofing project. From start to finish they handled everything and kept us in the loop every step of the way. After our new roof was installed they immediately removed all debris and left our yard and driveway in immaculate condition. We highly recommend working with Douglas Construction. Rome is priceless! Tonya Rains Less

We had a GAF solar shingle roof installed by Douglas, and the experience was great! There were some delays during the process but Dustin was completely transparent and kept us in the loop the whole time. Overall, it was a pleasure to do business with Douglas Construction. Less

Douglas Construction did an excellent job on our roof replacement and interior ceiling repair. They also really worked hard to document all the damage we had and to get everything covered by insurance. We would use them again for any future needs. They took care of everything, thank you! Less

In March, we experienced significant hail damage to our roof, and finding a reliable roofing company was paramount. Douglas Construction was referred to us by my brother-in-law, who is well-versed in the roofing industry, and I must say, the referral was spot on. From the outset, the team at Douglas Construction demonstrated professionalism and they provided a comprehensive assessment of the damage and clearly explained the necessary repairs. Their crew was punctual, courteous, and extremely efficient. The quality of work was outstanding, and they left our property spotless after the job was done. It's rare to see such dedication and attention to detail. We are extremely satisfied with their work and highly recommend them for any roofing needs. Their exceptional service has earned them a loyal customer in us. Less

If you've had hail and wind damage this is the best company to use. They are professional, responsible and kind .Dustin and his team(Craig, Casey and Sarah)were on top of every aspect of the job. They handled all the insurance work for me. They delivered a great product at a great price and in a timely matter. Their work is perfection. I love my new roof! The roof was installed in a day. Amazing company! Less

Helped me out with a small job that others turned me away for. Really appreciated it. They stayed in contact until it was all complete. Would use them again. Less

My project manager, Rome was AMAZING not only he helped me to file the claim but mostly he came by when the insurance sent their diagnose ppl, he went through everything with them to make sure they don't miss anything, he was actually working directly with my insurance agent, I didn't really have to deal with them, Rome GOT ME SO MUCH MORE than just the new roof, the insurance approved only portion of the gutters, only 1 garage door , didn't approve the METAL roofing I have above the porch and above the top sides of the garage , even new fireplace top metal and such... HE made the insurance to change some of the pricing to cover better the material and the job done by the gutters and metal roof installers, got them to approved , ALL GUTTERS, 2 GARAGE DOORS, the Metal roof and more so I totally believe if not for this amazing company and Rome's dedication to this project, I would have ended up with just a new roof but I got so much more Also always available on the phone for anything, if I had concerns about somethings besides just the roof , he came by to fix it, always on time to the dot !!! I am telling you, I could NOT be happier Amazing results and after I'll do the painting around it will be gorgeous. Thank you Rome @Douglas Construction Less

Douglas construction was a pleasure to work with. They repaired our roof with high quality materials and professional service. I would definitely recommend them to anyone in need of roofing services. Less

Excellent service from Douglas Construction!! We had hail damage, new roof required, insurance covered. It was really easy working with Rome, from start to finish. Communication was simple and fast with Rome. He is very professional and courteous! During roof install day, Jonathan and his crew were great! Jonathan was also great to work with; professional and courteous! They came with a big crew early in the morning and got the roof installed in 1 day! Great photos on the portal to keep us posted on the progress. You don't really even need to be home as the photos were updated frequently. Cleanup was great. Gutter install also went fast and seamless. Thanks for a great experience! The roof looks wonderful! Less

Needed a new roof and Douglas Construction came out and did an outstanding job. Met my concerns and provided me with a great looking roof. I would recommend and have already done so. Less

When Hayden Ivie knocked on my door I was skeptical of him as I have not had good experiences with roofing companies in the past so I am happy to report that my experience has been amazing. He came and fixed my shingle as promised. I would recommend him and this company to anyone who needs roof help. I will definitely use them again if the need arises. Less

We moved to the area a year ago and a hail storm hit our newly purchased home right away. Douglas Construction were kind, professional, and helped explain our insurance policy in an understanding way. They were patient and didn’t hassle us. And when we finally pulled the trigger, we wish we’d done it sooner. They were extremely professional, timely, quick to communicate, and delivered on the high expectations they set for us. No mess, nails left behind or dangerous ANYTHING for our kids from the construction debris. Would highly recommend. Less

Hayden Ivie arrived on time, was professional, and was able to address my concerns. He inspected the roof for wind and hail damage and made a repair. I will be sure to call Hayden as I move forward with my roof concerns in the future. Less

Douglas Construction came by surveying our neighborhood after storms that produced golf ball size hail. Inspector was very fast, went up and inspected the roof & came back down in only a few minutes. Thankfully we had no damage to report & the inspector was honest enough to give us an accurate evaluation. A+ Less

Rome really cared about making me happy. He did extra work on his time. He cut down some limbs that were hanging over the roof and took down gazebo and took it away, he is the best. Less

We had a great experience with Douglas Construction Company. They are very professional. We had storm damage and Hayden took care of everything, and was present at every step of the process. He gave us a free roof inspection, communicated with the insurance company, and before we knew it we had new high quality gutters and a beautiful new roof. We couldn’t have asked for more! Less

I reached out to Douglas Construction about some concerns of my roof condition after experiencing some leaks and the many storms we have had as of late. They were on my roof the same day, inspecting and carefully noting all the concerns that they found! All of the team that I met with Douglas Construction were incredibly friendly, knowledgeable, experienced and informative. They are easy to talk to, and genuinely wanted me as the customer to have a high value experience. DC delivered on that high value experience, as they were able to quickly make the repairs for me that were necessary at an exceptionally reasonable price. Because of this experience, I have decided to not only use this amazing team on some of my other properties, but recommend them to all of my neighbors, friends and family. You will not be disappointed. Douglas Construction made a frustrating situation exceptionally simple and delightful. Kudos to Douglas Construction! Less

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Excellent job!! Rome Bailey was on top of every aspect -- communicated and delivered as promised. Roofers showed up at 7:am and were completed by 2:00pm! No problem with removing and reinstalling solar panels. Highly recommend. Less

The whole process was so fast and easy. Craig was very good at explaining everything to me and even helping me with the whole insurance part. They were very quick to come and did a great job! Less

The whole process was so fast and easy. Craig was very good at explaining everything to me and even helping me with the whole insurance part. They were very quick to come and did a great job! Less

After a major hail storm in my area, a Douglas employee came to my neighborhood and offered a free inspection. He did find roof damage and offered to call my insurance and start a claim. He met my adjuster and worked with him during their inspection. Once my insurance adjuster approved the claim, someone from Douglas came to my residence and walked me through the rest of the process. Finally the work was completed on time and it looks fantastic. If you need roof repair work done, I would highly recommend Douglas Construction. Less

From the day Edward called me until the roof and gutters were replaced these guys were the best I’ve ever worked with. They explained everything in detail and did exactly what they said they would do. Can’t say enough about the whole crew. Especially the supervisors following up. Awesome experience. If you need a roof or gutters call Douglas first. Less

Five stars for Douglas Construction! I highly recommend Dustin and his crew for any project around your home. They replaced our roof recently and did an exceptional job. With working with our Homeowners' Assn to ensure we had the correct shingles to executing the project in one day! Thank you Douglas Construction! Less

Douglas Construction replaced our roof recently. I can't say enough to recommend this company to anyone who needs roof installation or repair! From the initial contact to the final inspection, Dustin and his crew were professional and knowledgeable. The job was completed in one day and was as painless as a home repair could have been. Less

Douglas worked with my insurance company throughout and made multiple trips out to my property (quite a distance). The crew finished the new roof in a day, and cleaned everything up perfectly even using magnets to make sure no nails in the yard. Great job and I highly recommend! Less

Douglas worked with my insurance company throughout and made multiple trips out to my property (quite a distance). The crew finished the new roof in a day, and cleaned everything up perfectly even using magnets to make sure no nails in the yard. Great job and I highly recommend! Less

Douglas Construction is very responsive and they were able to get to the job site in less than two hours from me notifying them. Dustin was very professional respectful and professional. I would call Douglas Construction again. Less

Douglas Construction is an outstanding and professional organization! The quality of their product is the highest level. The workers were very qualified and thorough throughout the roofing project. Mr Bailey supervised their work until it was complete. My conversations with the owner and office staff were always cordial and professional. I can highly recommend Douglas Construction to my family and friends. Sincerely, John G Danigole, Sr. Less

Jon Quin and his crew did a great job replacing my roof after hurricane Ida. Can’t thank him enough . I highly recommend Douglas Construction without reservation. 5 stars+ Less

Douglas Construction was one of many companies that came through my neighborhood after a storm last spring. The rep that came by my house was great in following up at my requested intervals and was always polite and communicative. When I was ready to have the roof work done he worked with me and the insurance company a file claim and payment received quickly... On the day of install I selected for December, 2021, the team showed up as expect and knocked out the removal and replacement all in one day with a project manager on site to answer any questions I might have while the team was working... I would certainly use Douglas Construction again should the need come up. Less

Douglas Construction was one of many companies that came through my neighborhood after a storm last spring. The rep that came by my house was great in following up at my requested intervals and was always polite and communicative. When I was ready to have the roof work done he worked with me and the insurance company a file claim and payment received quickly... On the day of install I selected for December, 2021, the team showed up as expect and knocked out the removal and replacement all in one day with a project manager on site to answer any questions I might have while the team was working... I would certainly use Douglas Construction again should the need come up. Less

Douglas construction did a great job with my roof replacement worked with my insurance company to get me a new roof based on the damage it took. They did a great job, done in a day and out. Less

Douglas construction did a great job with my roof replacement worked with my insurance company to get me a new roof based on the damage it took. They did a great job, done in a day and out. Less

Douglas construction replaced my roof after hurricane Ida. They were very professional, fast, and efficient. I got 4 quotes and Douglas was at or below the other quotes while using the top rated shingles and underlayment. I would definitely use DC again. Less

I would highly recommend Douglas construction! They absolutely went above and beyond to do everything in their power to get us our roof while battling our insurance. We were out of town when our roof was put on and they updated us every step of the way! Not only did they help us get our roof, but they were very helpful in other aspects too! Our salesman never made me feel like we were talking business, he was very personal and caring of our situation. 10 out of 5 stars from our family! Less

Douglas Construction came replace my roof after Hurricane Ida and was very professional and their work was superior. I had an inspector stay till the job was complete and I was satisfied. I would definitely recommend this company to anyone. Stands by there word. Less

We highly recommend Douglas Constructive. From the beginning of their encounter with us - they were punctual, professional, knowledgeable and very personable. For every question or concern my husband had - Dustin Douglas knew what my husband was talking about and Dustin was straight forward coming with his answers. Establishing trust was essential in the selection of a contractor. Replacing a roof is overwhelming; however, Douglas construction removed all the anxiety associated this process. We were able to get the shingles we wanted, supplies were delivered, and the day the roof was to be installed - roofers were on our roof at 6 am. The project manager worked with my husband when it came to issues that arose which were not known at the time of the signing of the contract. Upgrades were done and in one day we had a completed roof. My husband I were amazed with the crew’s professionalism, the cleanup, and the quality of installation. The whole process was stress free. My husband and I would recommend Douglas construction to our family and friends / in fact we have. Thanks to Dustin, Jessie, Rome, and their entire crew. Less

Mr Rome Bailey's professionalism sold our roof. He was here while roof was replaced at least 85% of the day it was done also. We did my walk around inspection on the roof itself. From start to finish my wife & I never doubted we'd made the right decision. Our roof is great & needless to say we're very satisfied. I highly recommend Douglas Construction for a new roof.... Less

Jon is incredible, he stopped by and gave me a free inspection. He found hail damage on the roof and contacted my insurance company immediately. He took care of everything with the insurance claim, he scheduled the installation right away, he came by during the installation to ensure everything was satisfactory. He always kept me informed and updated. Jon made the process stress free. Able and his crew were amazing. They completed the entire project within a day. They worked together as a team and the end result is fantastic. They cleaned the yard of all materials, in fact it looked better than before they came. I can't say enough good things about my experience with this company. My roof is beautiful! Thank you thank you thank you! Less

One of the most important qualities I look for is response time to any questions or issues. Dustin was always immediately responsive to any text or email. And he always answered my questions. Everything was timely and professional. I couldn’t be happier with the service received. Dustin was kind and caring and here to help, not to take financial advantage of a single older woman. I appreciate him. Thank you Douglas Construction. I would be more than happy to recommend you to anyone at anytime. Less

The salesman was a pleasure to work with and the crew that came to do the roof was friendly and professional.they clean up the area and put the patio table and bench’s back where they were .thanks a lot guys Less

After Hurricane Ida, we were desperate to have a new roof installed back on our home. We talked to several contractors before deciding on Douglas Construction. Not only did they offer a more-than-fair price, they informed us of the quality of work they would provide. More importantly, they delivered that quality! We could not be happier with the helpful communication, quality of work and cleanup, and follow-up after the job was completed. We would not think twice about having Douglas Construction provide any services they offer in the future. Less

Douglas Construction company did an excellent job of reviewing repairs and costs up front before doing the job. Crew came in early 6:30 AM and completed home at 4:30 PM same day. Very cleaned and organized crew that cleaned up all debris, nails etc. in yard. I would highly recommend this Company for roofing needs Less

Great overall experience. Jonathan Gardner was our customer rep and was professional, responded promptly to all my messages, coordinated all activities - five star. The gutter installation foreman was excellent. I would definitely recommend Douglas Construction. Less

Douglas Construction was great from Igor all the way down. They came in quietly at 6 AM and got to work. Finished everything around 3:30 and did a fabulous job. You would have never known they were there except for the bin for the shingles. Could not have found a better contractor. Would definitely recommend! Less