based on 122 reviews
Went in to have my car battery replaced, the repair guy was very friendly, service was quick, and price was fair and affordable. 10/10 recommend
Convenient and accommodating. Great customer service
They were super helpful and kind!
Car's alternator died and the battery ran out of juice on the side of the road. Dylan was able to get to us quickly and tow the car. He fully diagnosed the issue and fixed it quickly, and made sure that I understood what the issues with the car were, the severity of each one, and the cost to do the work on them. I had a great experience with them and will strongly consider them in the future for ... More
Car's alternator died and the battery ran out of juice on the side of the road. Dylan was able to get to us quickly and tow the car. He fully diagnosed the issue and fixed it quickly, and made sure that I understood what the issues with the car were, the severity of each one, and the cost to do the work on them. I had a great experience with them and will strongly consider them in the future for car maintenance/repair that i cannot do myself. Less
I am so grateful for the service provided by DK Auto and Towing! My car battery was dead when I got off of work and they came quickly to give me a jump. I was very grateful for their professionalism and turnaround time. I plan to replace my car battery with them and would call again for roadside assistance! Highly recommend!
Dylan helped me out with a tow, did diagnostics on my car, got parts and did my repair all within a day. He even stayed after hours so that I could pick up my vehicle. He was super friendly and gave me a fair price as well. I will certainly use his services again next time I have vehicle issues.
When I recently possessed my car serviced at DK Auto and Towing, I was incredibly happy with the service. The technicians were prompt, courteous, and skilled. They took the time to fully explain the problem to me and make sure I understood it before starting the repairs. When I picked up my car, it was running better than when I had dropped it off, and the repair had been done quickly and expertl... More
When I recently possessed my car serviced at DK Auto and Towing, I was incredibly happy with the service. The technicians were prompt, courteous, and skilled. They took the time to fully explain the problem to me and make sure I understood it before starting the repairs. When I picked up my car, it was running better than when I had dropped it off, and the repair had been done quickly and expertly.Their price also made me very happy. They were upfront about the costs and didn't try to upsell me on further services. I would highly recommend DK Vehicle and Towing to anybody in need of towing or auto repair services since I had a great overall experience with them. Less
Super easy to talk to and helped explain everything over the phone and in person. Didn't push for unnecessary fixes and gave good advice on how often to replace my brakes in the future.
Very helpful! I would definitely use them again!! Thanks for you help!
Was very nice and did great work to get us back home. Would highly recommend this business. Thank you.
I needed a tire repair and they were able to come out and get it fixed right away. Prompt and professional service!
Quick, great service. Highly recommend
My car was dead and Dylan gave it a jump and replaced the battery within an hour! Incredibly fast, friendly, and quality service!!! Highly recommend.
Awesome service, good prices, and he gets things done in a timely manner! Thanks again for the tires!!
Super helpful, friendly and quick. Dylan helped me change my busted tire on the side of the road and got me two new tires within the day. Great experience and didn’t cost nearly as much as I expected. Highly recommend!
Super nice guy, he swapped out my tires within an hour of walking in
Called for jump start, late for appointment, fast response, helpful, courteous, knowledgeable fair pricing.
DK Auto is a great place! My car needed some repairs asap and he was there with his tow truck right away! Got my car all fixed at a great price! I will be back!!!
El servicio al cliente es muy malo, me trataron muy mal
Very professional, very timely, resourceful/knowledgeable and did multiple tows for us in 1 day for a decent price!
I have never had such quick service from a towing company! The owner came in 20 minutes with his personal vehicle to give my dead battery a jump.
Scammers!!! Don’t not buy from these people!!!! RUNNNN!!
Super helpful in a needy situation. Was great to work with
Dylan’s shopmates left me and my car stranded twice with wheels falling off first and brakes failing second. Dylan refuses to help my situation OR car. He continues to work in the same cigarette-smoke-filled garage and has lost my vote of confidence.
Really glad I found DK towing/auto. I have a 2001 Lexus with over 300k miles on it, and Dylan was extremely knowledgeable about the car and was able to identify the alternator being an issue, along with the probable cause. I’d highly recommend DK to anyone looking for a tow, general maintenance, or a place to offload an unwanted vehicle.
Thank goodness they were around. I was out of town when my tire literally came off. They towed my car within 10 minutes to their place. They replaced 5 bolts, got matching lug nuts, and had me back on the road within 2 hours! Amazing!
Greatest automatic shop EVER!!!! Very honest, friendly, and up front on prices and ethics. They take the time to talk to you and explain about your vehicle and offer money saving options. Will definitely be going back for all my car repair needs. Thanks alot Dillon see ya soon
The work was excellent! The cost was very reasonable. Would definitely recommend to others.
Car battery died in my parking garage, my parking spot is very annoying to get to with low clearance but he showed up like 15 minutes after first calling him and had it started in less than a minute. I will definitely be coming back to DK for any auto needs!! Thank you so much!
Car wouldn't start this morning. Called and had a truck out to my car in 15/20 minutes. Got it started up and got everything checked out at the shop just to make sure everything was working fine. Great service! Kind owner! 5/5 reccomend if you have any car needs in the area.
It's so wonderful and very helpful,he did a great job
Great place to work with for all towing and repair needs!
Really happy I found DK auto. Kind, honest, and efficient service. It feels good to pay a small business to help with my car rather than a big dealership too! I have a Prius & never know where to take it and Dylan was knowledgable about my car and communicative with me during service.
Fast service, kind individual running it
DK Auto and Towing had excellent communication and arrived as expected. Would recommend you give them a try.
DK was friendly and very efficient when I needed a tow recently. Highly recommend!
Bro was friendly and very helpful, even needed my car started to get it out the underground garage for the tow and he did it no problem, definitely recommend this tow truck company!!
Extremely professional and wonderful customer service experience! I was having car troubles and desperately calling around before i found DK auto. All of the places hung up on me except for DK. He went out of his way to listen to me and the issues that were going on in my car. He made me feel heard and respected. i am now more than ever confident about the next steps for my car. You dont come acr... More
Extremely professional and wonderful customer service experience! I was having car troubles and desperately calling around before i found DK auto. All of the places hung up on me except for DK. He went out of his way to listen to me and the issues that were going on in my car. He made me feel heard and respected. i am now more than ever confident about the next steps for my car. You dont come across this kind of genuine customer service anymore these days! Thank you and i will be coming back! Less
I think I just found my new mechanic. Dylan @ D,K is great, I called bout 8:00am with a need for a starter and tow,he had it picked up and done by bout 6:00 that same day!THX SEE YOU SOON!
Very flexible. Got to my vehicle as soon as he could less than 30 minutes and was able to repair my tire in the less of an hour. 10/10 recommend going to this guy.
A trusty great guy, got my car towed and fixed in less than 24 hours. Definitely will be going here for any car needs from now on.
Very flexible and accommodating. Came and picked up my car thirty minutes later because of a mistake on my part. Straightforward communication that sets expectations and doesn’t leave you feeling taken advantage of like some other business. Highly recommend DK!!
Truck broke down on freeway and he came and picked me up within 30 minutes and dropped me off at hotel and took truck back to shop. Had me fixed and ready to go before 11am next day
Totally impressed with Dylan at DK Auto. My daughter's truck broke down in Madison and needed a tow and repair. I found DK Auto and Towing via a google search. I called and spoke to Dylan who said he could meet me in 20 minutes for the tow and that he also ran a service center so that he could do the needed repairs. Dylan is very personable, was very transparent with pricing, and came through ... More
Totally impressed with Dylan at DK Auto. My daughter's truck broke down in Madison and needed a tow and repair. I found DK Auto and Towing via a google search. I called and spoke to Dylan who said he could meet me in 20 minutes for the tow and that he also ran a service center so that he could do the needed repairs. Dylan is very personable, was very transparent with pricing, and came through earlier than expected on the repairs (new wheel bearings, tires, and an oil change). His communication was great...keeping me posted on what needed to be done, recommendations, and timing for when we could expect the repairs to be done. When we went to pick up the truck, he showed us the old parts and walked us through all that he did. I would 100% recommend Dylan and DK Auto and Towing LLC for your towing and repair needs. Less
I was out of town when my wife called and said she was having vehicle trouble. Her van had quit running and would not start back up and she wasn't sure what to do. I had her check online for towing services and she came across DK auto and towing and gave me the number to call. I spoke with Dylan and very happy I did. Not only was he able to help by towing the vehicle, he also did the repairs quic... More
I was out of town when my wife called and said she was having vehicle trouble. Her van had quit running and would not start back up and she wasn't sure what to do. I had her check online for towing services and she came across DK auto and towing and gave me the number to call. I spoke with Dylan and very happy I did. Not only was he able to help by towing the vehicle, he also did the repairs quickly. The whole time he was very transparent with both me and my wife about the issue and cost which we are both extremely thankful for. It was nice to have this great level of knowledgeable service and not be bankrupt afterwards. If your in need of towing or any service I cannot recommend DK auto enough and if you can speak with Dylan then you and your vehicle will be taken very good care of. Less
Man Dk auto is the best. I came here on vacation to visit family and my car died! Dk auto was able to come in on a holiday and tow my vehicle to his shop. He even found the part that I needed and replaced it same day. That’s true dedication and it’s blessing he was around because I’m not from here. Thank you Dk auto!
He was very helpful and knowledgeable, he clearly has lots of experience and was super easy to work with. I would definitely recommend DK Auto
DK Auto and Towing has worked on my vehicles for several years now. From oil changes and flat tires to replacing driveshaft.
Highly recommend! Fast with responding and friendly! Affordable and very efficient when it came to service!
Great guy great price 100% would recommend
Really great guys, really great service! These guys know what they’re doing!
Dylan was professional when he towed my car and got my car running in a very timely matter I highly recommend dk auto for your auto repair and towing needs
These guys are awesome and reliable
Dylan is great, straight forward and easy to work with.
Dylan and his team are exceptional! They are extremely knowledgeable and personable - they care about fixing any issue. The turnaround time has always been timely, and the pricing has been very reasonable. Our family has gone to Dylan for years and will continue to do so. DK Auto is our #1 recommendation.
If you need your car towed or repair work done in Madison get ahold of Dylan. He’ll get you taken care of. Happy customer
Dylan was the best!!! While driving a friends car it broke down near Madison Wisconsin. He picked it up, repaired it in a timely manner and the price was right!!! Great job!! Thanks again!!
There are good and honest people and do great repairs on the vehicle of your also on the tow if u needed them.great Company for get repair done
Quick to respond. Knowledgeable. Awesome service. Def going back
Excellent service! phenomenal customer service! Answered my call right away and was there when I need a tow and not to mention his arrival time faster than any of the other tow truck service in the area!!! They are my go too for any tow service and shop repair!!!!
Great communication and great service! I was stranded an hr outside of Madison and they got my vehicle towed without hesitation.
highly recommend! I’m a mother of 3 who was stranded on the road, Dylan’s company MADE me a priority! Very reasonable rates and his performance was immaculate ! He was very polite and patient . His response time was amazing! If I could give you 10 stars I would! Thank you DK!!!!
I was having trouble finding someone who could put in new led tail lights on my 2009 Scion Xb. It was not a problem for DK Auto. They got me in right away, and charged a reasonable price. I'll be going back there again!
Very helpful and quick. Would 100% recommend.
Dylan was able to get a broken bolt out that another shop said couldn’t be removed saving me an astronomical amount of money. It also wasn’t just any old broken bolt, I had drilled into it in a piss poor attempt to extract it. He explained to me how he went about getting it out (it wasn’t necessarily his most favorite thing to deal with), and it came down to being persistent with a superior metho... More
Dylan was able to get a broken bolt out that another shop said couldn’t be removed saving me an astronomical amount of money. It also wasn’t just any old broken bolt, I had drilled into it in a piss poor attempt to extract it. He explained to me how he went about getting it out (it wasn’t necessarily his most favorite thing to deal with), and it came down to being persistent with a superior method he had utmost confidence in. I’m very grateful for all his help! Less
Great service and communication
Great service very friendly and professional
Got me in same day and provided great services
My car's battery died on a day trip to Green Bay. My insurance agent recommended this mechanic and I couldn't be happier. Quick service, excellent communication and very friendly.
My car's battery died on a day trip to Green Bay. My insurance agent recommended this mechanic and I couldn't be happier. Quick service, excellent communication and very friendly.
My vehicle broke down in a very difficult place. DK Auto and Towing arrived in 20 minutes and extracted the vehicle with no problem. All the auto shops I called while waiting for the tow were booked 2 weeks out and didn't want my business. DK Auto and Towing had my problem repaired in 2 days for much less money than I expected.
They showed up quickly and were super friendly and knowledgeable. Will definitely call them again!
My vehicle literally died at the middle of the road. I had to search and choose the first tow company I saw. I got DK Auto. These are the things I loved about my dealing with DK auto: He told me how much it will cost upfront, informed me when he will get there, gave me a ride to the dealership and expertly parked the towed vehicle between other vehicles.
Professional and accommodating. I called because I was unable to start my Tahoe, I thought it needed to be towed in. Dillon, the worker that came to help was able to work some magic and get her started. Even though he came out with the tow-truck I was only charged for the jump-start, very understanding and professional all around, I will be coming back to DK Auto for any future problems.
Great service and reasonable price
Great and fast. Dillon was amazing and will be back asap ! ❤️
Helped me out with some good information when my tire was flat at 3 am. You won't go wrong with this company
Excellent experience. Guys really know there stuff . Found my problem within 15 minutes. Super satisfied, with my experience, will definitely come back. Very happy.
I'm forever grateful for the guys at DK Auto. My brother and I were moving across the state and his car broke down on the side of the road. I called a couple different places and they were all closed, but one referred us to DK Auto. They were able to tow our car to the shop, kept up great communication while they inspected the issue, explained everything clearly and thoroughly, and went above and... More
I'm forever grateful for the guys at DK Auto. My brother and I were moving across the state and his car broke down on the side of the road. I called a couple different places and they were all closed, but one referred us to DK Auto. They were able to tow our car to the shop, kept up great communication while they inspected the issue, explained everything clearly and thoroughly, and went above and beyond to get us back on the road by the end of the day. It sounds trite, but I sincerely don't know what I would have done without them. If I lived in Madison, they'd be my regular mechanic. Great shop, great service, great people :) Less
This place rocks! I will definitely be coming back for any future needs. Service was efficient and the staff worked to find a part that was affordable and high quality. I don’t know much about cars and when things aren’t working I have a lot of anxiety. All my worries were washed away when DK came on the scene. Thank you!!!
We are from South Dakota, had a truck with a sensor that needed to be replaced. Called every other shop in this town and these guys were the only place willing to squeeze us in to get us on our way.
Amazing service fast friendly very professional. my car wouldn’t start he came and pick the car up and got it fixed same day , I highly recommend his towing and auto repair shop
Great service my car died on the side of the road I called around everyone seemed to be 90 mins or longer and a lot more money. dk auto and towing came out within 45min great prices great response time very happy with there service highly recommended
Great fast service highly recommended
Fuel pump replaced excellent work Towing was also excellent
Great response time, great work, great price overall great business and experience.
Saved me from spending money for no reason. genuine guy ,will definitely be back.
Just wanted to say they got me in that day. Everyone else was a week + to get in. They were great to deal with. 1hr we were done and out the door. THANKS I will be back for any repairs to be done! Bob Sanders.
Responded promptly when my daughters vehicle had a flat and towed it to their shop for replacement. Kept me informed during the process. Fair price. Very pleased and would use again if needed.
DK towed my car from 151 to my parents and was fast and had superior service! I’m super impressed by his demeanor and how nice he was! Thank you so much for your help! Highly recommend you to everyone!
Very friendly and courteous and caring. Great service. I highly recommend these guys!
Used DK towing service. Friendly, efficient and expertly navigated the snowy terrain. Would certainly use them again—but hopeful that I won’t have to.
Went in the ditch in snow storm. They pulled up out of no where and helped immediately during the snow storm. Very friendly very affordable. I will definitely use their services again. Thank you for your help!! You guys are a life saver!!!! I will definitely recommend your services!!!!! Thank you again
Went in the ditch in snow storm. They pulled up out of no where and helped immediately during the snow storm. Very friendly very affordable. I will definitely use their services again. Thank you for your help!! You guys are a life saver!!!! I will definitely recommend your services!!!!! Thank you again
With a few working hours left on a Friday my work van's radiator hose burst while working at a client two hours from my home, Dylan was able to tow my van and make the necessary repairs in a timely and professional manner. I was happy and my van was repaired. Great attitude, fair price.
Wow is all I can say. DK Auto went above and beyond to get our vehicle towed, repaired and back to us the same day. This included them running to get a part in Madison because it wasn’t available in town. I can’t say enough good things about them and really appreciate how much they kept in contact with us keeping us informed. Thank you so much!!!
Used dk auto to tow my wrx, they were very professional and were to me in no time at all, and knew to come with a flat bed because my car is awd. Also very affordable would highly reccommend thanks again, i dont remember the guys name that helped me but he was very nice.
I placed an OnStar call because my car wouldn't start. I was in Adams WI and they couldn't locate a local tow company. DK was dispatched from 1 1/2 hours away. The guys who came called three times to confirm they were on the way and got my car running immediately. Thank you guys! You rock! Definitely recommend.
I called 2 minutes before they closed on a Friday, had a bad cell connection (my fault not theirs), they called and texted me back trying to help!!! Finally had a phone conversation with a spot on estimate and Wham Bam Thank you ma'am vehicle was towed. Found out the repair was covered under a recall. So, I called them again to have it towed to a dealer and just like the first time exceptional se... More
I called 2 minutes before they closed on a Friday, had a bad cell connection (my fault not theirs), they called and texted me back trying to help!!! Finally had a phone conversation with a spot on estimate and Wham Bam Thank you ma'am vehicle was towed. Found out the repair was covered under a recall. So, I called them again to have it towed to a dealer and just like the first time exceptional service. Would absolutely use again!!! Thank you so much for the help and understanding in a stressful time!!! Less
Did greatWork and hadWork and had it done quickly
David was so great! My car broke down in Columbus and I called him early in the morning. He responded quickly and towed my car that day and kept frequent and honest communication about what was wrong with my vehicle. It was fixed in two day’s and he was incredibly kind and professional during the entire process. I recommend both his towing and mechanic service.
Excellent customer service, he went above and beyond what other shops would have done. Car broke down on a Friday night and he towed the car and fixed it on a Saturday. Honest and fair priced.
Called and left a message for our need. Called again 30 minutes later. Never heard back. I went with 1051 Towing out of Beaver Dam and had a great experience with them.
Our car had troubles on our way to our vacation and they were able to diagnose the problem, and made recommendations for the work that needs to be done. Very, very helpful!!!
I don’t do reviews much, but I can make an exception. I took my car here to get fixed, and couldn’t leave it in better hands! They really worked with me, and really helped me out! I am thankful for everything that they did!
Being an hour and a half away from for work is not the best time for your transmission to go. When most other places in the area said they couldn’t look at my truck for 2 weeks. David said he could have mine done in just one week. And he kept his word. Since I work in construction my truck is very important to me. David was very understanding and upfront as he helped me figure out the best course... More
Being an hour and a half away from for work is not the best time for your transmission to go. When most other places in the area said they couldn’t look at my truck for 2 weeks. David said he could have mine done in just one week. And he kept his word. Since I work in construction my truck is very important to me. David was very understanding and upfront as he helped me figure out the best course of action. He worked extremely hard ( even on the holiday) to make sure I had my truck back in time. And at the very reasonable price that he quoted me. I appreciate him and all his hard work. I definitely recommend him to anyone who needs a stand up guy to work on their vehicle Less
A dead alternator and a leaky tire left me and my '05 Silverado on the side of the road, four hours from home on a Sunday when most other places were closed. But David was willing and able to help. He got a new alternator installed, plugged the leaky tire and checked the other fluids. He explained everything I had a question about and let me know when I should replace the tires, etc. I can't than... More
A dead alternator and a leaky tire left me and my '05 Silverado on the side of the road, four hours from home on a Sunday when most other places were closed. But David was willing and able to help. He got a new alternator installed, plugged the leaky tire and checked the other fluids. He explained everything I had a question about and let me know when I should replace the tires, etc. I can't thank him enough for his help. He does good work and would recommend him to anyone in the area. Less
He was very polite and refered me to a muffler shop that might be able to fix my issue a little cheaper, the lobby was very clean, I would definitely trust this guy to work on my car.