Booked a heat pump service some months in advance. They failed to turn up and I was told the sub contractor wasn’t working. Mark then said he would provide another date. He failed to come back to me despite a text asking for a response. Strange way to do business

Mark and his team replaced our aging boiler. Mark had visited beforehand and assessed what was required and recommended which replacement boiler would be right for our needs. His team (Neil, Gary and Milo) were very professional, kept us informed as the change over developed and found solutions to the few unanticipated problems that cropped up during the installation. Another thanks to their ele... More

Mark and his team replaced our aging boiler. Mark had visited beforehand and assessed what was required and recommended which replacement boiler would be right for our needs. His team (Neil, Gary and Milo) were very professional, kept us informed as the change over developed and found solutions to the few unanticipated problems that cropped up during the installation. Another thanks to their electrician, Harry, who came in on the final day to update, very efficiently, the new wiring requirements. A wholehearted recommendation to Mark and JMR heating & energy Less

I found Mark from JMR Heating and Energy Ltd via the Heat Geek Website. I first made contact via email and he offered advice and support before we even had drawings. When we had council approval and drawings we got him back for a more detailed visit and heat loss Survey. Once our renovation was ready for our system to be installed, Mark and his team easily installed our wet underfloor heating wit... More

I found Mark from JMR Heating and Energy Ltd via the Heat Geek Website. I first made contact via email and he offered advice and support before we even had drawings. When we had council approval and drawings we got him back for a more detailed visit and heat loss Survey. Once our renovation was ready for our system to be installed, Mark and his team easily installed our wet underfloor heating with a Viessman ASHP and tank. I 100% endorse Mark to design, supply and install your system for you and am confident you won’t be disappointed. Less

Mark & his team have installed a heat pump & hot water tank, to replace an old boiler. In summary, it has been a very professional delivery, by a team who are obviously knowledgeable Heat engineers, not simply plumbers. We started discussions last year, and Mark took me through a very detailed Heat Loss survey, to determine existing shortcomings in heat output, and how to resolve them. To back th... More

Mark & his team have installed a heat pump & hot water tank, to replace an old boiler. In summary, it has been a very professional delivery, by a team who are obviously knowledgeable Heat engineers, not simply plumbers. We started discussions last year, and Mark took me through a very detailed Heat Loss survey, to determine existing shortcomings in heat output, and how to resolve them. To back this up he installed thermostats in various rooms over Christmas period to read actual heat loss. This gave me the confidence that the pump sizing would be correct, and seems to be standard practice for Heat Geek engineers. Mark's quote provided 2 options, and he talked me through the detail, with no pressure, just focusing on the correct solution for us. This involved where best to site the external unit. Having agreed the quote and start date, Mark sorted all the paper-work to apply for the BUS grant, and other certificates. From start to finish, Marks' team proved very professional, and kept disruption to a minimum. They were polite, tidy, and always arrived early to get cracking. Where required, my input was sought, to agree positioning, and the resultant pipework is very neat...such a shame to have to lag it! This included the electrician, who had more work to deliver than I had realised. The install is now complete, and commissioned, and delivering hot water as expected. I look forward to the colder months when the real benefits of the heat pump will be realised. Next step is to get rid of the gas meter, and its standing charge. I am very pleased we have gone down this route to reduce our carbon footprint, it gives we a warm feeling that I am doing the right thing. I am also very happy that I made the original contact with Mark at JMR Heating & Energy to begin this process, and the experience during the installation leaves me confident we will reap the benefits of comfort and savings over time. Would I recommend Mark & his team to friends & neighbours...Absolutely, 100%! Well done guys Less

Mark and his team at JMR did a great job with the installation of our air source heat pump. Always friendly and polite with excellent communications. Highly recommended.

Mark and his team did a great job installing our Vaillant Arotherm Plus 7kw. It has performed excellently over the winter (averaging a COP of 4.2 from December to end of Feb in a 1930s semi with solid brick walls). I would highly recommend him for your install.

Mark is a pleasure to deal with… he’s friendly, knowledgeable, and you can tell he cares about the work he does! I would highly recommend JMR ☺️

Mark and his team once again demonstrating their wide knowledge of airsource installations.

These guys are fantastic! They happened to be over the road fitting a heat pump when I had a leak from upstairs, through to the ceiling downstairs. They came straight over and fixed the problem. I can't thank them enough!

From booking online, communication of appointment, through to our heating service, everything was fantastic from start to finish. Couldn't recommend them more.

Unfortunately in the UK there’s a lack of knowledge on air source heat pumps from the consumer to the installers. I’ve seen and heard horror stories on installs with ASHP’s. Firstly you’d be hard pressed to find someone with more knowledge on these than mark but the quality of his installs are second to none.The ongoing support mark gives to help you get the most out of your ASHP ,his reliability... More

Unfortunately in the UK there’s a lack of knowledge on air source heat pumps from the consumer to the installers. I’ve seen and heard horror stories on installs with ASHP’s. Firstly you’d be hard pressed to find someone with more knowledge on these than mark but the quality of his installs are second to none.The ongoing support mark gives to help you get the most out of your ASHP ,his reliability, quality of work and all round genuine guy I’d recommended to anyone. Whether your looking to replace a newer ASHP like me or changing into ASHP marks your man!! Less

Amazing job was done. Thanks a lot JMR for your professionalism. Everything is working well. I was not expecting to be that good but it really is. I’ve chosen to complete the job with you because I’ve seen a five stars reviews on google and it is really five stars. I appreciate that you kept my house clean during the working days and after you’ve done. Thanks again. Take care

Fantastic work, great communication would highly recommend

The team installed AC in the whole house, they did am excellent job, the service was fabulous, they are very knowledgeable and professional really pleased with install. No unsightly truncking, clean work just 10/10

Every year I have been using JMR for the annual maintenance of boiler and cylinder and they always are very professional, showing upon time, managing expectations and delivering a great service. Highly recommended!

Mark did a fantastic job servicing our boiler and sealing a shower screen. He gave us some good advice on boiler settings to save us some money and was friendly and professional. I would highly recommend Mark and JMR Heating and Energy.

Mark came to service our Air Source Heat Pump and gave us lots of advice about the best ways to "tune" it. He was very knowledgeable and willing to take the time to explain things in great detail. We'll definitely use him again.

We found Mark via Heatgeeks and had him come and replace our aging boiler with an air source heat pump. He was honest, professional, very clean whilst he worked and completed the task to a high standard. We're really happy and would highly recommend.

We found Mark via Heatgeeks and had him come and replace our aging boiler with an air source heat pump. He was honest, professional, very clean whilst he worked and completed the task to a high standard. We're really happy and would highly recommend.

We've been using JMR for almost 2 years now. Mark is very knowledgeable about heating systems in all aspects. He's also entirely reliable and dogged in his persistence to get the job done and done properly, at minimum cost and disruption. He's also a thoroughly nice person. He maximised the effectiveness of our heating system by properly balancing the system and installing good quality thermo... More

We've been using JMR for almost 2 years now. Mark is very knowledgeable about heating systems in all aspects. He's also entirely reliable and dogged in his persistence to get the job done and done properly, at minimum cost and disruption. He's also a thoroughly nice person. He maximised the effectiveness of our heating system by properly balancing the system and installing good quality thermostatic valves on all our radiators . This time, he installed a new pump for our upstairs showers. After the pump was installed, there was a minor technical fault with the electrics. He returned promptly, investigated the issue and fixed the problem. We cannot recommend him highly enough and we would happily use him again. Less

So thankful Mark and team sorted out our system that had not been previously installed correctly. So professional and are experts in this field. So good to be able to trust again! Thank you!

Very knowledgeable and competent engineer. Neat and tidy work. Thumbs up.

Repairing sink

Really helpful and knowledge!

Great friendly service. Mark always delivers a first class service . Spotted a fault with a routine service and quickly rectified before it caused a long term problem. Highly recommend JMR.

Excellent service carried out in a very clean and tidy way. Provided excellent advice to questions asked

We used JMR to service our Daikin heating system. Not only do they know their stuff, Mark took the time to talk us through how to run it more efficiently. 100% recommend! Thanks Mark

He comes on time, he does a professional job and he prices fairly. Not a lot more I can say really, just a good experience.

Prompt and friendly service, many thanks!

Excellent service at competitive rate

We engaged Mark through Heat Geek to install our underfloor heating and heat pump system in December and could not be more happy with the quality of workmanship! Mark was VERY responsive over the emails with a million questions from us and answered them very promptly before we started the project. He was kind to help us managed the routing process with another company and ensured everything went ... More

We engaged Mark through Heat Geek to install our underfloor heating and heat pump system in December and could not be more happy with the quality of workmanship! Mark was VERY responsive over the emails with a million questions from us and answered them very promptly before we started the project. He was kind to help us managed the routing process with another company and ensured everything went as planned before the installation of heat pump. Mark's technical knowledge and recommendations exceeded our expectations and he is now our go-to guy! Less

We’ve had an air source heat pump for around 3 years now and never really felt comfortable that it had been optimised for our house. Mark spent 3 hours with us adjusting the system, checking its current state and cleaning the filter and fans. He was patient, polite, really helpful and we hope to see a change in SCOP which will mean a reduction in cost of running as a result of his visit. 100% ... More

We’ve had an air source heat pump for around 3 years now and never really felt comfortable that it had been optimised for our house. Mark spent 3 hours with us adjusting the system, checking its current state and cleaning the filter and fans. He was patient, polite, really helpful and we hope to see a change in SCOP which will mean a reduction in cost of running as a result of his visit. 100% would recommend to anyone with an Air Source Heat Pump Less

Google communication system used is super effective, shown great awareness of the work he was undertaking and went an extra mile to offer recommendations on how to keep the running cost of the system down. Will highly recommend and definitely use mark service again

Great help adjusted my heating all is good at this time coming back to check out the performance of the system at a later date and giving my heat pump a full service

Mark came to sort out our boiler and service. It needed a new part which he sourced the same day. Great efficient service. Thank you.

Very happy with the boiler service Mark completed, he was professional and knowledgeable. Service was completed to a high standard. Would definitely recommend.

At short notice JMR came and fixed my boiler. Quick response, great service in stark contrast to Domestic and General who are unable to answer a phone.

Boiler had an issue during the recent cold spell and was quickly resolved and serviced the next day! Knowledgeable and friendly, would highly recommend!! 👌🏻

ON TIME, PROMPT, POLITE. JOB DONE CLEAN AND TIDY

Mark came out to fix and service our boiler. He was so helpful with offering honest advice and guidance. Would highly recommend.

Came out to a pierced gas main DIY disaster early on a Saturday morning. Answered request immediately and arrived in 40 mins. Really reasonable price and went extra mile to 'make good' the area once his work was completed. Coached me on how to avoid issue in future and advised on various fittings that would of prevented the problem. Great guy aswell to top it off

On time, was quick, good price and gave context and good tips on what to set the boiler at to be as cost efficient as possible. Highly recommended!

Excellent service. Didn’t realise the boiler and unvented cylinder was due it’s annual servicing. Managed to book me in before the date and Mark was friendly, polite and professional. Would definitely get him to do any work!

Absolutely fantastic service. Punctual, professional, friendly, incredibly knowledgeable and able to explain things in really simple terms.

Mark is polite professional and very good at his job would recommend him wholeheartedly.

Mark is professional, efficient and friendly. We've had to use his services twice recently, and he's done the job professionally and quickly and at a very fair price. We were so impressed we'll be seeing him again when he comes to service our boiler.

Came and appraised our recently bought house and discussed the most efficient ways to run the system and the cost effectiveness of potential improvements. Clearly very intelligent and properly trained heating ENGINEER rather than a plumber. What we learnt will soon pay for the visit, through savings on our energy bills. Satisfied customer.

Excellent professional company. Responsive & communicative. Reliable appointment scheduling. Competent and very friendly service and advice. Very fair prices. Highly recommend to others.

Excellent professional company. Responsive & communicative. Reliable appointment scheduling. Competent and friendly service and advice. Very fair prices. Highly recommend to others.

Mark was prompt. He was thorough in assessing the problem find a burnt-out part and replaced it. He then tested the system thoroughly.

Installed an air source heat pump and the system's installation and efficiency exceeded expectations.

So far so good. Mark is incredibly professional, an outstanding communicator (this industry is marred with poor comms and bold unachievable promises). We had an install carried out by another company, who then went bust, and Mark and JMR are the only engineers who have kept their promises in terms of appointments, deadlines and directness. We still need to have the work carried out, and I’ll writ... More

So far so good. Mark is incredibly professional, an outstanding communicator (this industry is marred with poor comms and bold unachievable promises). We had an install carried out by another company, who then went bust, and Mark and JMR are the only engineers who have kept their promises in terms of appointments, deadlines and directness. We still need to have the work carried out, and I’ll write an additional review then, but so far, these guys have been amazingly helpful and have given us trust in this industry once again. Less

Paid a visit as planned, on time, and explained all the necessary information and more with regards to our proposed development. If and when permission granted, we will be using this company for the installation.

Very punctual and polite. Will be using Mark again for a future project.

Excellent service and support provided

Mark has provided plumbing & heating services to us for the past two years, and hopefully for many more years to come. From our annual boiler service to re-designing and fitting both our bathrooms. As Pensioners he understands our needs and priorities. Mark's first class skills and knowledge is able to diagnose and solve a problem first time, and he thinks ahead by moving controls so its easy ... More

Mark has provided plumbing & heating services to us for the past two years, and hopefully for many more years to come. From our annual boiler service to re-designing and fitting both our bathrooms. As Pensioners he understands our needs and priorities. Mark's first class skills and knowledge is able to diagnose and solve a problem first time, and he thinks ahead by moving controls so its easy for us to access. A hard worker who gets the job done, efficiently, effectively and at reasonable cost. Mark is also a pleasant trustworthy chap to have working around the home. Less

Improvements made to current heating system, using recommended IMI Valves Eclipse 15 for our rads to improve system efficiency, house warmth & reduce costs. Excellent Customer service, Mark is very knowledgeable and experienced and worked quickly, safely & tidily and checked our system fully after installation. Would highly recommend!

I can't recommend highly enough! Went above and beyond. Was very informative, knowledgeable and helpful.

We had Mark come and do an assessment of our house to discuss efficiency options and recommendations. He was on time, extremely knowledgable and personal. He explained everything in detail for us and really knew his stuff. We would definitely recommend him.

Mark was responsive, reliable and clear in the works being undertaken. A huge help having moved into our new home which needed immediate boiler repair.

We have used Mark at "JMR" for a number of jobs now, from regular maintenance, to fixes, to a redo of our bathroom. Mark is a pleasure to deal with an a really high quality tradesman. We have no hesitation in recommending JMR and have done so on quite a few occasions. Having a go-to expert on all things Heating, Energy, Plumbing is important and we have absolute trust & confidence in Mark & Tea... More

We have used Mark at "JMR" for a number of jobs now, from regular maintenance, to fixes, to a redo of our bathroom. Mark is a pleasure to deal with an a really high quality tradesman. We have no hesitation in recommending JMR and have done so on quite a few occasions. Having a go-to expert on all things Heating, Energy, Plumbing is important and we have absolute trust & confidence in Mark & Team. A 5 Star service every time. Less

The Company had previously fitted an air source heat pump in our property and Mark returned to fit a hive hub. As always he imparts his technical knowledge to you in an easy to understand manner. We shall you the company to do our annual maintenance on the system.

Mark installed an air source heat pump for us to replace an old oil boiler. He clearly has exceptional knowledge of his trade and was very responsive from start to finish. He was always happy to answer my questions and has made sure that our ASHP is going to work perfectly. He’s done a fantastic job and I’d recommend him to anyone.

Fantastic service. Mark is a very pleasant person and explains everything clearly. I have no hesitation in recommending JMR to anyone requiring their services.

I used Mark to fit a new bathroom in my son's flat. The finished bathroom has a definite wow factor - Mark worked around the various problems that cropped up during installation with practical solutions. The installation was completed to a very high standard and would definitely recommend very highly.

Mark came to assist us with a lack of any hot water coming through the tank. He made time to fit us in quickly and the communication throughout was highly professional and I was never in any doubt he would be with us as promised. He quickly diagnosed the issue, had the parts to fix with him, and then fixed our Megaflow - he even gave it a full service at the same time as fitting the new part ... More

Mark came to assist us with a lack of any hot water coming through the tank. He made time to fit us in quickly and the communication throughout was highly professional and I was never in any doubt he would be with us as promised. He quickly diagnosed the issue, had the parts to fix with him, and then fixed our Megaflow - he even gave it a full service at the same time as fitting the new part as it was more efficient. He was very tidy, ensuring no wet patches on the carpet or bits left for our cats to play with. I would highly recommend JMR and cannot thank them enough for solving our hot water issue quickly and efficiently, I shall be using them again for any other plumbing work we need. He even took the time to contact us after the repair to make sure everything was fine and still working, a great example of strong customer service, I am very impressed. Richard Less

Fantastic service, speedy and efficient. Friendly hardworking staff. Highly recommend JMR

Really friendly and efficient, Highly re commend.

Great service, Mark really knows his stuff. Would definitely recommend.

Mark responded to our enquiry about our boiler quickly and was very thorough when looking for the problem! He returned the very next day with the parts needed to fix our boiler! 100% recommend!

Highly recommend! Precise diagnostic to the problem with a timely repair. Friendly and professional.

Great Professional service by Mark at JMR. They carried out a boiler service with replacement hear exchanger. As well as my Landlord gas safe cert.

We were very pleased with the comprehensive and efficient service provided and look forward to an annual visit.

Annual boiler service - Helped us identify a problem with the system. Professional and reliable.

Excellent service that was prompt & efficient

Mark did a great job at fitting our new thermostats and providing a full service on our boiler and water tank. Would highly recommend

I asked JMR to quote for a new boiler system and to relocate where the boiler would be placed at my home. From the initial meeting through to completion, the service provided was 5 star. I cannot recommend JMR highly enough. I will certainly be using their services going forward.

Mark did a lovely job! Honest, professional & tidy. We wouldn’t go to anyone else!

Mark responded promptly to my online query, and communication was always good. He did a very thorough annual boiler service for us yesterday. I highly recommend him.