based on 127 reviews
I was given this number by the manufacturer, when i rang them i was told that was the service number and abrubtly transferred to sales, music played and played and no one answered, it stops everynow and then and gets your hopes up then plays again, its ridiculous. I gave up...
What a delight to reach out for an unexpected garage motor replacement on a Friday afternoon and be met with outstanding service and a solution, same day! Blown away. Well done 89s
I recently had my garage door problem fixed by 89s. Dave was on time, explained very clearly what the problem was and how he would go about fixing it. He was very thorough with his work and I highly recommend 89s. Dave has a moustache, so I could tell instantly that he would be a very reliable and trustworthy person to deal with.
I was given number for 89 Enterprises from a manufacturer as their agent to replace my commercial motor. 3 phone calls with no response, 1 week to get someone one to look at the door. The scheduler requested a deposit before giving me a date to install, to then be told they can't do it for weeks. My experience was poor to say the least. Staff I dealt with need training, accountability and custome... More
I was given number for 89 Enterprises from a manufacturer as their agent to replace my commercial motor. 3 phone calls with no response, 1 week to get someone one to look at the door. The scheduler requested a deposit before giving me a date to install, to then be told they can't do it for weeks. My experience was poor to say the least. Staff I dealt with need training, accountability and customer focus. Searched another Grifco agent and was booked to be replaced within 2 days. I don't like posting negative reviews but this one needed attention. Less
Thought I needed a new motor $1000, turns out was just in need of a bit of a service and adjustment $185, could have taken me for a ride but didn’t. Honest, reliable, quick service and knowledgeable. Highly recommend and will be seeing them again for another service in 12-18 months 👍
Broke my garage door. Had someone come out to service our working garage door that was just loud, and it has not been able to open since. Company claimed it’s because the model it to old and it’s not there fault and refused to fix it and we’re still made to pay the service fee.
Thanks Tim for your prompt, professional service, great job. 👍
The guy arrived in appointment time got straight onto problem and did a good job very polite and professional Price was not expensive Very happy with worker and 89s garage doors
Fantastic service! Very happy with my new garage door.The technician that installed it went above and beyond. I cannot recommend this company enough.
Very helpful
Where do I start? Best I say nothing, similar to the service and follow up I got from this company, absolute rubbish.
Great service from the office booking through to the repair. My 22 year old garage door is working like new again. Highly recommend.
I was chasing a garage door service the week before Christmas. 89s were able to fit me in within a few days. They arrived on time and did a very efficient job. No mess. Very happy with the process, particularly the good work of the chap that carried out the job. Thank you.
Asked for a review, but didn’t return my phone call, show up or do any work,go figure???? I got someone else to do the job that wanted it.
Fabulous customer service. Accomodating and prompt during the busiest time of the year!!!
NO EXCUSE FOR POOR WORKMANSHIP! I would not recommend 89 Enterprises as they performed a poor repair on a sectional garage door of mine, that unfortunately resulted in further more serious damage to the door. The repair was organised by my property manager and I didn't inspect it upon completion, (my mistake, I thought I was dealing with a professional organisation). The garage door started fai... More
NO EXCUSE FOR POOR WORKMANSHIP! I would not recommend 89 Enterprises as they performed a poor repair on a sectional garage door of mine, that unfortunately resulted in further more serious damage to the door. The repair was organised by my property manager and I didn't inspect it upon completion, (my mistake, I thought I was dealing with a professional organisation). The garage door started failing again and I was called out to inspect it. I found that 89 Enterprises had replaced a damaged horizontal support channel, with a support which was shorter than the original one. This caused the ends of the door panel to flex/bend and the guide rollers dislodging from the track. Based on my bad experience with 89 Enterprises I'd recommend you try another garage door repairer. Less
From start to finish the professionalism was the upmost best. Would highly recommend this company.
The best service .... words cannot express my appreciation... thank you team for your hard work .... definitely over and above
I’ve been a customer for 15 years. Fully satisfied, good service.
Purchased two doors with this organisation - done in a timely manner and at a very reasonable price. One of the doors needed a minor adjustment once it had been used for a couple of weeks and the owner came personally and got it running perfectly - great stuff!
Made an appointment and waited at our storage unit for them not to show up. Very unprofessional. I just read the reply from the company and is incorrect and therefore have updated my review. We arrived at 8:20 am for the technician to attend between 8:30 am to 9:30 am and at 9:35 am I called the office to be told by Paige that the technician was held up on another job and cannot advise how long... More
Made an appointment and waited at our storage unit for them not to show up. Very unprofessional. I just read the reply from the company and is incorrect and therefore have updated my review. We arrived at 8:20 am for the technician to attend between 8:30 am to 9:30 am and at 9:35 am I called the office to be told by Paige that the technician was held up on another job and cannot advise how long he will be held up at the other job. We were supposed to be the first job apparently so feel your explanation is not correct. We have rebooked with another company. Less
Great service! Paige from the commercial team was very accommodating to our needs and worked around our schedule. Will definitely be using 89's again in the future!
As a returning customer back from 30 years ago, all I wanted was a price to have the existing door replaced with a new one. The office nominated the time and I confirmed it. They never turned up. Wasted time waiting. They don't live up to their courtesy value in their business statement . Disappointed as I wanted them to do the job.
Fast and fantastic service. Alex was lovely and fixed my problem in 20 mins
We were overwhelmed by the attention to detail shown through out the whole process, from the girls at head office, to the tradies on the day, consequently I have no hesitation in recommending this company to anyone considering upgrading their roller doors, regard Neville Dunn
Hi all I had a service by 89s garage door specialist & what an absolute pleasure it was. Alex who was the guy that came out & was fantastic. On time & very professional plus very informative. Would recommend these guys to anyone wanting a service 👍✌🏻
Great people, and excellent service. Friendly staff at the end of the phone -- thank you Belinda -- and really professional technical service with the installation of a new motor -- thank you Dave. Couldn't be happier with the result.
Highly recommend this company garage door has never been smoother Technician was fantastic had the knowledge to fix the problem where others have failed Will definitely be using them in the future for all my garage needs Very happy with the work
The technician was efficient and quick. Good communication.
Amazing service from the time I rang the office to repairing my roller door which would open on its own accord. The technician was knowledgeable, friendly and efficient. The whole process was simple and the price was reasonable. Will definitely use them again
Amazing service from the time I rang the office to repairing my roller door which would open on its own accord. The technician was knowledgeable, friendly and efficient. The whole process was simple and the price was reasonable. Will definitely use them again
I am most impressed with 89. Their Facebook advertising was appealing. And they more than lived up to their promise. At all stages we were well looked after. Good follow up. Good timing and a friendly and professional technician. Our garage doors liked it too! Thank you.
Stay clear Very poor service, poor communication. not the cheapest garage door place but the definitely the worst service ever. they used to be a great WA company used them years ago. But they have gone down hill remarkably in the last few year waiting 7 months to get my garage door completed and still not completed. No compensation for there stuff up. would not recommend them to anyone I should... More
Stay clear Very poor service, poor communication. not the cheapest garage door place but the definitely the worst service ever. they used to be a great WA company used them years ago. But they have gone down hill remarkably in the last few year waiting 7 months to get my garage door completed and still not completed. No compensation for there stuff up. would not recommend them to anyone I should have gone with B&D garage doors. Very unhappy customer. well my door has finally been completed. looks amazing thank you 89s for finishing install. Cheers Less
A young bloke named Alex was sent out within an hour of us calling 89s. The lady who organised the call out was spectacular, she kept us informed of what it would cost and when someone was coming. Alex also texted to say he was on his way. As a consumer anxious about how much a repair would cost and how long it could take, I was so relieved when Alex was able to repair the door and get it up a... More
A young bloke named Alex was sent out within an hour of us calling 89s. The lady who organised the call out was spectacular, she kept us informed of what it would cost and when someone was coming. Alex also texted to say he was on his way. As a consumer anxious about how much a repair would cost and how long it could take, I was so relieved when Alex was able to repair the door and get it up and running. Thank you again for a great service and I’ll be recommending 89s to my friends and family. Cheers, Lana Sent from my iPhone Less
Terrible service , booked to get a technician out at a certain time . Waited all the next day and he never showed up . No contact from the company then had to message them asking what happened . Was told they would get back to me . That was a week ago , send them another message asking what happened and no response what so ever .
Lovely office staff and great service. I would recommend this company to my family and friends.
Great installation by Mandurah team. . Very polite and courteous. Very satisfied with 89s. Thanks.
Had the springs on my door snap and 89's had a technician out within 1 hour of me making the initial call! Can not recommend them enough!
Had the springs on my door snap and 89's had a technician out within 1 hour of me making the initial call! Can not recommend them enough!
Good Customer service from Tayla in the service department. She gave me a quote over the phone before attending and had the service technician Daniel out that same day to repair. Well done guys I would highly recommend their company to anyone looking at getting there door repaired.
Started off great, responsive and helpful. Was stuck with car in the garage was quoted $570 for 2 new springs. Was sent a technician normal work hours next day, (sent on his own the poor bugga) I helped him only once to complete the job safely by preventing damage to painted walls. Due to the urgency I did a quick price check with another small business and was told $480 maximum for all spring si... More
Started off great, responsive and helpful. Was stuck with car in the garage was quoted $570 for 2 new springs. Was sent a technician normal work hours next day, (sent on his own the poor bugga) I helped him only once to complete the job safely by preventing damage to painted walls. Due to the urgency I did a quick price check with another small business and was told $480 maximum for all spring sizes. Thought best to honor the deal and say nothing as they were on their way and surley would not take advantage of the urgent situation. Job done and kindly asked the Manager Tayla if she could kindly allow the inclusion of a ($29 bunnings remote) priced at $70 be included as goodwill for helping out and advised her of the $480 comparative weekday quote. I was still happy to pay the $570, but SHE Was horrified at the question and took offence like I was stealing something. Her abrupt response was uncalled for and did not represent the family setting i was attracted too, I now feel I was ripped and taken advantage of, sometimes you should consider goodwill where possible or it's hard to recommend you to others. I felt I was fair, your manager Tayla was not, which was very disappointing. I never asked you to match a price. I asked you to be fair, the installer himself also asked you to be fair. Your rep showed no compassion and dismissed the request based on power, not policy. You can call me. Less
Excellent front house service at reception, beautifull ladies gave me there full attention an I requested replacement shutter door remotes, such a breeze to buy, get in an out with no issues so above all remotes work perfectly to a t an I highly recommend 89 for any services on doors, shutters an many more qualities of upgrading an remotes on all things garage an shutters. Cheers in advance team ... More
Excellent front house service at reception, beautifull ladies gave me there full attention an I requested replacement shutter door remotes, such a breeze to buy, get in an out with no issues so above all remotes work perfectly to a t an I highly recommend 89 for any services on doors, shutters an many more qualities of upgrading an remotes on all things garage an shutters. Cheers in advance team 89 well Done keep up the fantastic services cheers ladies😃👍🙂 Less
Our Garage door stopped working in the open position late last Saturday afternoon, I was away FIFO meaning my wife and children would be left sleeping in an unsecured house. I frantically phoned several Garage door companies and only 89s answered, they were round that evening and secured the property. Not only did they ensure my family and belongings were safe and secure they took the time to exp... More
Our Garage door stopped working in the open position late last Saturday afternoon, I was away FIFO meaning my wife and children would be left sleeping in an unsecured house. I frantically phoned several Garage door companies and only 89s answered, they were round that evening and secured the property. Not only did they ensure my family and belongings were safe and secure they took the time to explain the issue to my wife and made her feel comfortable. They followed up promptly with an estimate for repair without any sales pressure. I can not give my star rating of 89s overall because google review only goes up to 5 stars, they were far better. Less
I have just had a new sectional installed by 89s/MRDC to enclose my garage, the rep was very nice and the quote was the best I found in the area. The installer Russell was efficient and left the site clean and tidy, he took the time to go through how to use my door in manual if need be and some at home tips for maintenance. Thank you, the front of my home looks great and it has really transformed... More
I have just had a new sectional installed by 89s/MRDC to enclose my garage, the rep was very nice and the quote was the best I found in the area. The installer Russell was efficient and left the site clean and tidy, he took the time to go through how to use my door in manual if need be and some at home tips for maintenance. Thank you, the front of my home looks great and it has really transformed the entire house! Less
Thank you so much for your emergency service, Daniel attended after hours to secure my door after it had blown in with the recent storm. Robert has already been by to give me a quote on replacing the door and he was very knowledgeable and friendly. Thank you!
Thanks to the team for your after hours call out. I think it was Emma on the phone that I spoke to called just before closing. She assured me I would be able to get back through after hours by pressing 1. I called back and had a tech out to our commercial property within about 20 mins at 6pm. They managed to get the damaged door back in its track so we could secure the property. Thanks for the gr... More
Thanks to the team for your after hours call out. I think it was Emma on the phone that I spoke to called just before closing. She assured me I would be able to get back through after hours by pressing 1. I called back and had a tech out to our commercial property within about 20 mins at 6pm. They managed to get the damaged door back in its track so we could secure the property. Thanks for the great work. Less
Awesome Service Called them out and they were here within 30mins Great repairs done and quality of repair service carried out - I’d highly recommend them !! Many Thanks to the Team
Fantastic customer service from all the 89s office staff. They were professional and knowledgeable over the phone. The service technician who attended my house was professional and carried out a general service in a timely matter. Highly recommend this company
been waiting for a month on another company,heard your radio add ,called ,48 hours later fixed the door on my parents house in Jane Brook,extremely happy with your service,thanks alot
89's has installed a beautiful garage door to our home at an incredibly affordable price. Their team was very professional and delightful to deal with. The team were very knowledgeable and were able to offer great advise. I will definately be using them again in my next home , and recommending them to all my family and friends. Thanks so much for our garage door, I am in love !
Friendly staff, quality service and even better a great price!
Had a broken spring in my 15+ yo door. Called 89s they fixed the problem - no drama excellent service. I would certainly recommend 89s.
From the moment I called 89’s about my garage door needing a service, my experience was amazing! They were able to quote, service and follow up with me in a timely manner at an amazing price! The team were friendly and professional. I will definitely be going back to them again.
Great service, had an after hours call out on a Saturday. Anthony came out and got my garage door fixed in no time. Thanks guys
Great customer service from start to finish. Really appreciate the help from the office staff and the technician who attend my house to fix my garage door.
Emma-Jayne is so very knowledgeable about all products that were available to us when we decided to upgrade our current roller door. We were so impressed with the exceptional customer service we received from Emma and the team! They listened to what we both wanted and our expectations were surpassed. Thank you so much for the effort you all put in to ensure we were very happy with our end product... More
Emma-Jayne is so very knowledgeable about all products that were available to us when we decided to upgrade our current roller door. We were so impressed with the exceptional customer service we received from Emma and the team! They listened to what we both wanted and our expectations were surpassed. Thank you so much for the effort you all put in to ensure we were very happy with our end product. Can, and will, thoroughly recommend this Co. Less
The Team installed a new sectional door to replace the old one. it was very seamless and a great experience from start to finish I highly recommend these guys! Thank you for my new awesome garage door.
Update 2: After I reviwed my comments, I've removed 1 event that I didn't have the supportive evidence for, and that was my bad, which also may explains the caller frustration on me. And found that I was reviewing with one star only, and maybe I should've evaluate the full project not only the delays in the responses, so I've put that to 3, for the good installation from Austin, and the close fol... More
Update 2: After I reviwed my comments, I've removed 1 event that I didn't have the supportive evidence for, and that was my bad, which also may explains the caller frustration on me. And found that I was reviewing with one star only, and maybe I should've evaluate the full project not only the delays in the responses, so I've put that to 3, for the good installation from Austin, and the close follow up after I flagged it. ----------------- • Update 1 : I've requested a letter that these doors were made up to the Australian standards, and it doesn't make any noises, the response was that they've called me, asking me about my review in a very angry tone, and I was explaining that you left me no choice after 4 months of waiting (including a round a month after I send an email in Dec 2020 to fix my door) , and the caller went from 0 to 100 very fast, told me I'm a liar!! Because I'm posting this in google reviews!! And what I wrote was never happened!! She told me and i'm quoting here" we will give you the letter and that's it" For whatever reason (Google reviews for example), they will leave you after they've installed the doors for you with no support. Very disappointing, and disrespect! ● Suggestion to the management or to the owner: Whenever you have unhappy customer, don't send any emotional angry people to resolve it, because they will call your customers liars! Instead of listening to them, Where it's super easy to resolve the issue for the client, and he is very happy to amend his review!! But that didn't happen, till this moment, apart from accusing me for lying and threatening me for not providing any support whatsoever again! Note: I'm still waiting for any better responses, my intention was I will ask for the letter, and once I've got the right support I will amend my review, but they still sending me to the same person, every time, was very helpful once the same caller heard my story for tge first time, and then this happened! I hope that the caller just had a bad day(just like my day), and cracked on me, and I will receive something better soon. End updat 1 ---------------------------------- -Too long to respond to your qoute, asked for the quote on late Jul, received it on late Aug2020, the doors were fitted after 10 weeks of me ordering it and I was told 4 weeks. • The office people they are disconnected from technicians, they don't talk to each other at all. • Need more screws to be fitted to eliminate a noise of the panel that keep on banging all night, They've dragged me for 3 and half months to fix it, and they never did. • After all of that, and still the noise is there, got a call from council to lodge a DA for the doors, being a first home buyer I didn't know that. • Called the office again to come and fix it, and sent them the letter from the council after all of these complications, they said it's your problem not ours. • Emma got onto it, sent Austin to fix but I was not hone so it was not fixed. • Tried to call again, but dragged again, and still not fixed, they said that they called me but with no answer. I'm writing this review now in the middle of the night, and I can hear the banging noise non-stop all the night. I hope they will comeback soon and fix the door installation properly with some welding points and screws! Austin (the installer) he is a very good fabricator, but he missed small things that can be fixed in 5 min job, and I think management need clser attention to the follow-ups that they are receiving. I hope they will learn for the future customers. Less
Would highly recommend this company. Great service provided the door they installed on our home you can tell has been professionally completed.
89's came out and did a service on the family garage door, can happily say that this company went above and beyond for us. Daniel the technician was amazing to deal with!!! Will be using these guys again! Thanks 89's :)
Great service today from 89s, office staff were a easy to deal with and Daniel carried out repairs to our door. Great quality of service on all staff behalf, will happily use this company again. Good work 89s team.
Had an emergency call out on the weekend and the service I received from the English technician was amazing. He arrived within an hour of me calling. He was friendly and professional and quickly got the job done. Thank you!!!!!
Had a technician come out to look at the door. Told him what the problem was. Unit had no power. He don't even look at it, and told me. "Do you want me to fit a new motor". I said would it just be a eletrical board inside unit? He said would be cheaper for a new motor. But if he didn't want me to change it it would still cost me $160 for callout fee. Even thou he did nothing not even look at it... More
Had a technician come out to look at the door. Told him what the problem was. Unit had no power. He don't even look at it, and told me. "Do you want me to fit a new motor". I said would it just be a eletrical board inside unit? He said would be cheaper for a new motor. But if he didn't want me to change it it would still cost me $160 for callout fee. Even thou he did nothing not even look at it. Less
Was able to replace a power arm on my 40+ year old garage door for a reasonable price.
Good service. Garage roller door installed and working well. But replacement remote was expensive at $72.
Poor service and quality, the technician who came to 'service' my garage is obviously incompetent. I had some issues a few months ago with my garage door not opening intermittently, the technician came in, didn't even check the motor and said the brand of my motor often have similar issue and it can't be fixed. His solution was to change the whole motor with an absurd price. He ended up sprayed s... More
Poor service and quality, the technician who came to 'service' my garage is obviously incompetent. I had some issues a few months ago with my garage door not opening intermittently, the technician came in, didn't even check the motor and said the brand of my motor often have similar issue and it can't be fixed. His solution was to change the whole motor with an absurd price. He ended up sprayed some oil and charged a full service fee even though he didn't fix anything. I ended up hiring another person who actually knows what they are doing to fix my garage door, never had an issue with it since then. I will avoid this company like a plague, they obviously do not know what they are doing. Less
Liam was great, he was here within an hour of calling their emergency hotline (on a sunday!!) and we had a working garage door within half an hour of him arriving. Would 100% recommend 89s and Liam if you need service asap!
Great team, very friendly , came for urgent task and solved it in half an hour . Highly recommended
Great fast service and reasonable price. Tech, .. Jake was a very friendly and knowledgeable fella. 5 stars from me!!
for a start they could contact us. we always had to chase them up. had dates for fitting twice and didn't even call to cancel...just no show. last time I heard from them (in reply to me) was 27th July. nothing since to reschedule. so I got Gryphon to do it instead. all done now and still no word from 89's. Don't use them.
Poor installation standard. Disappointing.
Today I experienced the best service from the 89d garage door specialists. I contacted them with a photo of the damage to my garage and I was contacted very promptly with a technician arranging to pop out and look at the garage door within 30 minutes of speaking to him. Very friendly, knowledgeable and helpful customer service. I would highly recommend this company, they’ve done a fantastic job!... More
Today I experienced the best service from the 89d garage door specialists. I contacted them with a photo of the damage to my garage and I was contacted very promptly with a technician arranging to pop out and look at the garage door within 30 minutes of speaking to him. Very friendly, knowledgeable and helpful customer service. I would highly recommend this company, they’ve done a fantastic job! Thank you Less
Professional & quality service. Highly recommended.
Very professional! Reasonable price and great service!
Recently built a new house and had these guys install their garage doors into our home. Super happy with the fast and reliable service and team installing leaving me to not worry about the others things that had to be done!
Asked for a quote to have my door services. On arrival was told they couldnt service it but sprayed oil to help it work better (with success mind you) and then charged me the quoted price of a full service. I felt very ripped off.
Theives, multiple call outs for the same issue, blame a 2 year old motor replace runners and charge a service fee, 2 months later having tracking issues so they charge AGAIN for a call out and a second service. Would NEVER recommend this lot!
Ross managed to fit me in at the end of a busy day to deal with my emergency door derailment. He answered all of my questions, fixed my door and saved the day. You are an asset to the company Ross, great work.
Scheduled for 7:30, the tradesman showed up 6:55 in the morning! After first visit ,reschedule for sencond visit for a new motor, waited and called. Turned out the job wasn't approved from house agency. Also It doesn't seem the staff whoever answered the called first is trained properly with the phone manner except a lady called Nina. And I probably writing this for nothing as I don't think th... More
Scheduled for 7:30, the tradesman showed up 6:55 in the morning! After first visit ,reschedule for sencond visit for a new motor, waited and called. Turned out the job wasn't approved from house agency. Also It doesn't seem the staff whoever answered the called first is trained properly with the phone manner except a lady called Nina. And I probably writing this for nothing as I don't think they will care about reviews!! Less
Advertising says on call 24 hours a day. Didn't answer the phone or ring back. Wouldn't recommend them for emergency repair.
The most prompt efficient service I've received from any company. Rang with an emergency need to fix door on a Saturday morning and they assisted over phone and had a technician out by late morning.
Company responded to an urgent call on a Saturday morning and had a technician out and problem solved by late morning. Have never had such prompt,efficient service from any business. Thank you so much.
Very professional and efficient
Thanks to the team at 89’s for travelling down to the South West to remove and take away our old and damaged garage door and install a nice new one. Looks so good!
After many months and run around by so many people with my B&D Door it was 89s that came to the rescue and fixed my issue with the smartphone device on my automatic garage door. Nichola was fantastic and able to solve issue and get all the information, she normally does deal with repair and support! Dont go any where else just go to 89s and speak to Nichola.
First timer customer, phone reception were great and informed me on pricing and what to expect with no hidden costs. Tradesman was great and professional and gave me a good rundown once job was complete. Will use this company again for my garage door servicing in future and highly recommend.
Highly recommend this company. Had an emergency with my garage door late last night. They talked me through my options and then rang me before 7am the next day as promised and organised Daniel to come on his way to work. Daniel arrived 30 minutes later and was quick and efficient. Thank you so much for kindness and professional work. It’s a 5 star from me Maree Williams
Most disappointed with the telephone service I received when inquiring about a new door quote. Rude, brash and felt like I was wasting their time. Have used them in the past but will never again and certainly won't recommend.
Our garage door broke and we didn't realise til the evening, sent an email to have repairs done the next morning as had an appointment. They called me first thing in response to my email and all was fixed before 10am. Friendly staff, quick and efficient service.
Out of all the quotes we received, we thought the quote from 89 was very competitive and we were very happy with the service and any questions or issues we had were answered promptly. The installers of the door were excellent.
We damaged our old Centurion garage door and called 89s for a quote. Damen came out the same day and talked us through the B&D range and sent us a quote straight away. New B&D door not only looks great but is so much quieter and smoother than our old door. It was installed professionally by Russell who talked us through the operation and gave instructions on setting up the smartphone feature of t... More
We damaged our old Centurion garage door and called 89s for a quote. Damen came out the same day and talked us through the B&D range and sent us a quote straight away. New B&D door not only looks great but is so much quieter and smoother than our old door. It was installed professionally by Russell who talked us through the operation and gave instructions on setting up the smartphone feature of the door. We couldn't be happier with our new door and the service and professionalism shown by the staff at 89s. Thanks guys. Less
Because sailors are great.
In the making.
👎
not happy with service, within a week issue is back where I have been charged 190$ , when I call them second time they suggested me to replace the door if that's the case why would they suggest first time itself
We had a B&D Icon Panelift door installed five months ago by 89 in Willeton. Our experience with 89 and B&D has been nothing but good. Damen's management was excellent by way of assessing our needs and guiding us through the selection process, and the measurement and installation by Mike was to a high standard. There were only a couple of very minor issues as a result of an oversight but other th... More
We had a B&D Icon Panelift door installed five months ago by 89 in Willeton. Our experience with 89 and B&D has been nothing but good. Damen's management was excellent by way of assessing our needs and guiding us through the selection process, and the measurement and installation by Mike was to a high standard. There were only a couple of very minor issues as a result of an oversight but other than that the entire process was professional. We have no hesitation recommending 89 Less
Rang around a few places to get a quote on new springs. These guys were the most professional and explanatory matched also with a good price. Serviceman Ross turned up on time, polite and explained everything well in regard to what had happened and what he had undertaken. Would recommend based on my experience today - thanks team!
Excellent service and product.. Highly recommended... Thanks Anthony for all your help.
My beautiful new door was installed today by Mike, I am completely in love! Cannot fault the whole team at 89's. Anthony, Anne, Darlene, Mike and all of the team are absolutely fantastic and would recommend to colleagues and friends. Service, quality, and price all exceptional! Thanks again guys!
Charged me $160 call out fee, couldn't fix the door. Said I would need a new motor for $600. I decide to get a 2nd quote as garage door was under 5 years old. All that needed to happen was for the tracks to be wiped cleaned! This company was prepared to charge me $600! Do not use - service men are unqualified. I queried and was not refunded & was told service man felt he completed the service cor... More
Charged me $160 call out fee, couldn't fix the door. Said I would need a new motor for $600. I decide to get a 2nd quote as garage door was under 5 years old. All that needed to happen was for the tracks to be wiped cleaned! This company was prepared to charge me $600! Do not use - service men are unqualified. I queried and was not refunded & was told service man felt he completed the service correctly. Less
Good servive
Fantastic operators and really friendly.
excellent and prompt work, reasonably priced, thank you 89's I would not hesitate recommending you to colleagues and friends.
So obliging and helpful! I received Phil's number as B&D door's emergency contact over the Christmas period. I cannot thank him enough! Phil answered my call on Christmas night, took time away from his family to Facetime me and try and see the problem with the garage door I was experiencing. Phil was so kind and helpful, spent 20 minutes trying to help me over the phone. To no avail, he drove ... More
So obliging and helpful! I received Phil's number as B&D door's emergency contact over the Christmas period. I cannot thank him enough! Phil answered my call on Christmas night, took time away from his family to Facetime me and try and see the problem with the garage door I was experiencing. Phil was so kind and helpful, spent 20 minutes trying to help me over the phone. To no avail, he drove out a few days after Christmas to fix a problem that only took 10 seconds. I am very grateful Phil - thank you not only for your professionalism but outstanding customer service! Less
Thanks to Brittany for her wonderful telephone manner and advise of when and what time I could expect the technician, and thanks to Craig the technician for a job well done, and his courteous and cheerful manner. I will keep your number. And use and recommend. Thanks guys you are wonderful ambassadors for 89's. Thank you, thank you, thank you!
From my initial phone conversation with receptionist Lesley, Damen the salesman, through to Russell who installed my door, my experience was very positive. My garage door was the victim of an errant driver and I had to organise the replacement. I will wholeheartedly recommend the lovely people of 89's to anyone in need of new or replacement. Thankyou very much.
UPDATE.....After a comedy of many errors my door is finally installed and is working very well several days after the said install date. I must admit the door has been installed to a very good standard. Also the manager was very regretful that my job was mishandled and done his best to reach a satisfactory conclusion.
Thanks for the fantastic service you provided me. I'm so glad I found you guys. After being 'stood up' twice in two days, I was at my wits end. You were understanding of my dilemma, kept me well informed of booking times, and the team were prompt, polite and thorough. Thank you �
Our wonderful dogs use the garage door as a peeing post and caused our door to rust out! The replacement door is wonderful, now looking for replacement dogs! (Only joking)
Very helpful, Good service
I wanted a replacement lock, was told $85, I thought that seemed expensive. Same genuine item bought from Eastern States, delivered to the door $50. I don't mind paying a bit extra, but was shocked at the difference, especially when I was a return customer.
Amazing service from the minute of the first phone call, thank you. I would not hesitate to recommend you.
89's Garage Doors was prompt and extremely helpful- id had an issue with my garage door for a few months and just needed someone to get the job done quickly and efficiently. I called the office to query my problem, the young ladies that i spoke to were friendly and tried to help me sort the problem- due to my door being in a bad state they sent out one of there fantastic technicians out the follo... More
89's Garage Doors was prompt and extremely helpful- id had an issue with my garage door for a few months and just needed someone to get the job done quickly and efficiently. I called the office to query my problem, the young ladies that i spoke to were friendly and tried to help me sort the problem- due to my door being in a bad state they sent out one of there fantastic technicians out the following day. He soon had my door up and running again. So happy with their work would recommend them to anyone that has any issues with there garage door or even a new installation. Less
Received 2 invoices for 1 job. The second one 5 days after the first with a higher call out fee. No communication. Rude and unprofessional when questioned. Cannot recommend. Look elsewhere.