What our clients say about us
5.00
5
We had to urgently set up the company VPN, to serve multiple offices in different locations, in a very limited amount of time. We also had to overcome... More
We had to urgently set up the company VPN, to serve multiple offices in different locations, in a very limited amount of time. We also had to overcome the challenge of using another VPN to get access to a specific service. I contacted Bitwise-IT explaining them our goal. The day after they sent me a quote and they were on the case. In less than two weeks the VPN was set up with SSO, dynamic enrollment of new users. The issue with the existing specific VPN has been brilliantly resolved by allowing the new one to connect to those services, as well. Proactive approach, always available. Definitely a good partner. Saverio ASR IT Manager Less
5
I always receive a very rapid, knowledgeable and professional response in any IT concerns I may have
5
Thank you to Tim from Bitwise-IT who stepped in and assisted after an incredibly long (3 months) struggle with an MS partner that just never delivered... More
Thank you to Tim from Bitwise-IT who stepped in and assisted after an incredibly long (3 months) struggle with an MS partner that just never delivered. Initially we thought it would be a quick fix and set up but what transpired was Tim spending a few hours tackling the problem and persevering until he managed to get me up and running. If you are looking for a company to take over your security and maintenance I cannot recommend Tim and his business enough. Thank you Tim - the contract is signed👏 Less
5
Great company that has always solved the problems with our computers
5
Quick and efficient response. Personable staff. Great IT knowledge depth.
5
Before taking on BITWISE -IT as our IT provider, IT issues and complaints regarding the IT services was a frequent subject in our office. Within a few... More
Before taking on BITWISE -IT as our IT provider, IT issues and complaints regarding the IT services was a frequent subject in our office. Within a few weeks of BITWISE-IT on boarding all of our machines and IT requirements the complaints about IT was more or less silenced. Not only do we get exceptional service from Tim and his team, they are reachable out of hours and go above and beyond to resolve issues. The turnaround times on the help desk are also notably impressive. We receive a very personal service, the team contact us promptly to resolve issues and get us up and running within minutes. Being an eCommerce business we have various connection points to our client customer service portals that were also required some set up. The team dealt with them very quickly. I would highly recommend BITWISE-IT for your business IT requirements. Less
5
Bitwise consultancy were fantastic at sorting out my business email. For over 3 years I've had to put up with glitches. Now it all works like a dream.... More
Bitwise consultancy were fantastic at sorting out my business email. For over 3 years I've had to put up with glitches. Now it all works like a dream. Patient and very knowledgeable. I would definitely use again. Thanks Less
5
Running my business from home without any IT department or self-appointed IT ‘expert’ commonly found in most offices, it is vitally important to have ... More
Running my business from home without any IT department or self-appointed IT ‘expert’ commonly found in most offices, it is vitally important to have a team available when needed. Any IT related issue can crop up when least expected and usually at an important time. This is why I value the support which I receive from Bitwise. They are a valuable member of my team, easy to deal with and able to provide that unequivocal help when needed. Less