Their customer service and helping me right away and working with me it was a long process but it was worth my time I'm truly grateful Thanks to you guys Less

I tried to get a stove thru these people. Two men came to deliver it. They had me sign the papers, took the stove out of the truck and put it on the ground. Then they put the stove back in the truck and left. This was around noon. The manager couldn't even find the guys. Finally at 4:40 pm the manager said my floor boards were messed up. The 2 men never even went into my kitchen. My kitchen floor is fine. They are not going to deliver my stove bc the 2 men lied. They had no reason to disappear so they used me for an excuse. Never have I ever been lied on by a company just to rent a stove. The manager wanted to come check out my house 1st bc they lied. At 1st I said ok but then I called back and said I want my money back. I'm going to Rent a center. Ridiculous. Less

I rented a broken(which I wasn’t aware at the time) fridge from them on Friday and it was delivered Saturday afternoon. I noticed after two days and my food spoiling that it wasn’t freezing or getting cold I called them and express my concerns. I was someone will come out and take a look at it which was yesterday and it still wasn’t fixed call again today just to get attitude from one of the managers. No one offered to replace food that went bad and was extremely ghetto about the situation the only thing I can say is that they offer to replace the refrigerator after the fact that the manager got ignore with me so I declined. Will never recommend or shop here again. Less

I love premier I been with them for many years they have good service. Premier is a good place to go and shop for furniture appliance and anything else that you need the employees there are very helpful and they are very nice and they greet you with hello welcome to Premier. I was shot there anytime and will referral friends and family. Less

Love Premier Rental! Mrs. Mattie got Me approved and my new fridge delivered in no time.Courteous, Great Customer Service and very Affordable Pricing!They have a repeat customer in Me for sure💙🩵 Less

Scott is horrible and unprofessional. His lack of professionalism is incredible. He treats employees as if they are nothing. He should appreciate those working for him. The way this business is ran is horrible. Anyone renting from here should be prepared too have roaches and bed bugs. It’s filthy there. Does Scott care? Nope. He only cares about himself. The ones who have been renting from there for years good luck with your new little critter friends because you can’t rent an exterminator. And just too be clear this is not a former employee but I will stand for those who have been done wrong and had too sit at their desk in this nasty environment. Less

They helped me not only find a new to me built in dishwasher but also helped me find someone to install it for me. Great customer service and support I will be recommending them. Less

I used to rent from premier years ago and they have always worked with me. When it came time to get a few items when we got our new home my only choice was Premiere. We have a few items and they really make our house feel like a home. Thank you Premier Less

Absolutely love this place. I had never heard of them until recently buying my new house . They were extremely patient with figuring out paperwork and finding out what we needed. Then on delivery the front way of our home is very difficult to get large items in. They took the time to help take the railing off to get the fridge in the door. The delivery guys were amazing. They will definitely keep getting my business! Less

This staff communicates, is very professional, expedited the merchandise and products to my residence, after a short verification process. I am pleased thus far! Less

They were super nice until I got stuff for them. Then they acted like they didn’t want to be bothered when my stuff was delivered. A piece of it was broke. They supposedly was going to fix it so I called them about something else that I wanted that they were supposed to get back with me. It didn’t matter if it was bigger small it’s just the point the same energy you gave me when I was getting the other stuff should’ve been what you put into getting me the other stuff that I wanted. Then they tried to say we’ve only been a customer for such amount of time because they were having issues with getting it, but had they told me what was going on or just ordered me one we wouldn’t be in that situation I called and was asking them about the other thing that I wanted and they ended up telling me yeah we were coming out today to do your fix your cabinet I was like how was you coming out today if you guys never even called me and made an appointment to come out like we told you the other day I was like you never told me anything long story short everything peaches and creams with them when your first getting stuff but after your customer they’re not worth having Less

They were fast with approvals. Fast and prompt with delivery and great customer service!! I appreciate their availability and service. Would definately recommend!! Less

Premier furniture has helped me a lot over the years. And when my tv went out last week I was able to go put $5 down and had it set up an hour later. Nice friendly they good people. And will work with you if need be! Less

Mrs. Janet was awsome, she helped me get my mother a bed in a hurry. She is now sleeping like a baby. This is the second time I have rented with Premier and they have been great thus far! Expensive way to purchase an item but definitely worth it in a pinch. Less

My entire family and myself have used premier rental for years!!! They have GREAT customer service and if I ever need anything they are just a phone call away or stop in. No hassles at all! I have and will recommend Premier rental to family and friends! Less

Simple processing and quick service . No credit checks and no hassle . Everything you want and need for a price that won’t break the bank. I love the deals they also offer around the holidays especially. Don't miss out, come check it out. ! Less

Oh my gosh I've been with premier rental as long as I can remember they always have. Nice products electronics furniture the delivery drivers are very respectable quick deliveries you name it it goes on and on the staff is very well trained with experience it goes on and on I am in year number 18 and it's been wonderful to know that you have someone like Scott and Paul and his team thank premier for being there when we need you Less

I was very impressed with Premier Rental. I went in picked my furniture and they guaranteed me it would be at my home within hours. I received a courtesy call when they were in route. Thank you ⭐️ ⭐️⭐️⭐️ Less

These people are amazing! They do everything they can to work with you when you’re struggling. They are very professional, very sweet, I have try to have any issues with them at all. In my opinion, they’re better than RAC. And I was with RAC for over five years. Less

I had never heard of premier before moving to the area I have always been very iffy about rental places due to a bad experience with one. I decided to give them a try and I was very pleased. Upon entering the Dayton location I was greeted more than enough times! By every single staff member. I let them know I was looking around and they said take your time and if you have any questions don’t be afraid to ask. I found the set I wanted and our worker was very informative I don’t remember her name because I’m bad with names but the two woman we had were wonderful. They did our application quick and approved us and had our furniture delivered the very next day. They said between 5 and 7 and they was there right at 5 which in my experience was a first. Normally I would have been waiting till 7 or after. Thank god that was not the case my delivery men were top of the line. They assured the furniture was positioned exactly how I wanted it and made sure I was completely satisfied before leaving overall 10/10 Less

When I say they are fast, effective, and genuine - I MEAN FAST, EFFECTIVE, & GENUINE! Their employee Roegina needs a raise. From the first phone call to after delivery she truly cared. She made sure the application process went smoothly. She was very patient with me while I was shopping. She was not pushy nor rushed me whatsoever. After the delivery, she even went the extra mile to call me and make sure everything was in order. Brandon and Antuan were fast and efficient with the delivery. Premier Rental was truly a blessing to my life. I pray that the company is truly grateful for these employees that go above and beyond for their customers. You do not come across good employees these days. Thank you. Less

Always great customer service I’ve been purchasing with them for 10+ years. Scott, Paul and the rest of the premier team it’s always a pleasure doing business with you. Thank you for everything you do!!!! Less

I have been renting from here since Linden Ave all of you guys have made my experience excellent I need something I call in and have with in 2 hours have gotten 2 sets of tires from you all be amazing customer service furniture and appliances and everything was so easy and simple and of course amazing experience Thank You Less

I absolutely love Premiere Rental but Just the other day I was propision ed by the .man that delivered the merchandise... Im going to pay. it off and then I will no longer be doing business with them. Less

They were very easy to work with. I had a problem with the chair I picked it was too low and hurting my legs. Scott took it back ordered me my eagles chair and let me use a different chair till it comes in Less

Scott at Premier and his team namely, Paul and Antwon have always been professional dealing with me and my needs.I've never had a problem or issue that was not resolved to my satisfaction and to that I thank you all.Duncan Browner. Less

The guys over there are like my family! The look out for you when you are in need of there products. They get it to you in a timely manner. I will always give my business to PREMIER RENTAL PURCHASE! I RECOMMEND them for all your appliance and other items that they have. Less

We'll I am very pleased with the service I get from all my good buddies that have been working at my location that I trade and do my business with as far as furnishing my home I trust everyone who has been working there 5 years and above thank you so very much for all that you do to make my life a little easier keep up the great works Mrs. Michelle 🥰 Less

What a fantastic store! They don’t check credit and have a lot of great options with low rates. Plus, they constantly get new product in stock so make sure you stop in and check out their selection. Thanks again for my new bed! Less

Everyone is pleasant, professional, and very helpful. I'm very glad I made the decision to call Premier. Thank you all! Delivery was on time, and the deliverer was professional, and very helpful. Less

My experience was not that great. My appliances was demented and the workers did not have the proper requirement to bring it in and damaged the fridge and the couple days later I was judged off of the area I lived in after my stove exploded the first time I used it. The "owner" did fix it after a very unprofessional attitude. I returned the appliances a week before my next payment was due and did not get a return of my money for the week I did not have it, and mind you I was never late on a payment or anything! Definitely do not recommend them unless you are I desperate need. Less

I have had nothing but hassles, not getting my payments taking out when they should have costing hundreds of dollars in over draft fees and never once an apology or compensation, I mean the incompetence I have told them to come get the merchandise before they totally ignored me and they still have not got my contract under my own name it is under someone else's name and I had to have a very rude and unnecessary conversation with a sales rep her telling me she can come get my merchandise when my payments are automatic I'm not behind. I would not recommend nor will they ever get my business ever again this place is foul Less

I had a product that went on the brink and I needed a replacement immediately. I contacted Premier to see if they had one in stack,and they did. I filled out the paperwork and had the product within a couple of hours. I took advantage of the same as cash deal and happy I had. If you are in need of a product and no time to wait, give Premier a try. Less

I have been renting from Premier on and off for 15 years. I have had nothing but good experiences. I would and do recommend any one to go and check them out, ask for Scott tell him Dionne sent you. Less

I was having a really bad day because my fridge went out and I had lost everything in my fridge. My neighbors recommended Premier to me. From the moment I walked in until I left every single person was ever so friendly to me and it was very warming and welcoming. Then Matt delivered my new fridge at 1 pm and was awesome. I can't express how amazing and friendly they are. I HIGHLY recommend anyone and everyone to go to Premier. Thank y'all for being so helpful and friendly with a fast delivery Less

I rented a stove and refrigerator from the East Town location and I paid on these items for 4 months before needing car repairs so I had to let them go back for a month ...i was promised the items would be held for me till I reinstated my payments so when the items were bright back to me they were not what I sent back...the refrigerator was all scratched and dinged up and even had a DIFFERENT serial number than the one I returned...when I called to ask the manager what happened she got irate and called me an idiot saying it was the one I sent back when I told her I had written down the serial number she said I was a liar...I WOULDN'T STOP IN THAT STORE TO USE THE RESTROOM LET ALONE RENT ANYTHING FROM THERE AGAIN...I went to AARONS and I've been a HAPPY customer for over a year now...THANK YOU PREMIER !!! I'M SURE AARONS THANKS YOU TOO....OHHH AND THERE CHEAPER TOO Less

I have been renting from premier rental for a long time now, almost every piece of furniture I have, I rented from them. Scott, the store manager is a great man. He is willing to work with his customers to help meet their needs. I have never been treated badly or unfair from the people that work thereThey are a great bunch of people! There is something wrong with the people who have nothing to say but negative things about the store. It's a great place to rent from, if you are looking for beautiful furniture, excellent customer service. I wouldn't go anywhere else. Thank you Premier Rental Purchase, I absolutely love you guys. Cheryl Slack (your favorite customer) Will be seeing you after the first of the year. Merry Christmas and a Happy New year Less

I will say the living room furniture I have is lovely and well priced. However I was told that I could not receive a print out of my payments when I came in to pay off my living room furniture. I paid what was quoted to not argue with the manager. However I was coming up 28th something different and when asked to explain why her response was I am not going to debate with you. Never once did I get loud our curse at her. I work in customer service and to ask a question to get an understanding is and should never be considered a debate. I am honest so I am not going to say I was always on time because I was not. However always paid my reinstatement fee and my records showed something far different. If asked would recommend this store, I would have to say yes, however keep all your records. To be quoted one price and then to pay something in two hours to be quoted something else is just not right. I own my furniture but I can not say it was a wonderful experience overall. That is sad when I work in the field of customer service. Less

This place sucks dont buy from them price for anything is way to high and they try and say you miss payments and try to charge you super high late fees go to big lots or something Less

I chose to upgrade my sleeping experience from 20+years on a twin bed to a full. Hospitalized for 2 weeks last Fall. And, with automatic payment withdrawal, found that when I got home my full size mattress and box springs were paid off in full. Nice welcome home. Thank you, Premier Rental Dayton. Less

Horrible Customer Service (Salem Avenue store in Dayton, Ohio) with the reference's that are being used by the Customer's. I did not rent the furniture, so for them to speak to me in a manner that is threatening is not called for. I will not recommend this facility to no one. Less

We elected to work with Premiere to temporarily stage a home for sale. The staff was very helpful, worked out a great arrangement for us and oversaw the delivery of our items. Excellent experience. Less

happy I can plug my phone up to my dresser , I still think the owner is very nice bad comments are most likely made cause people try to steal are not make payments , I'll be renting me a tv next for a good price from the same place Less

Manager/owner of this location is a complete misogynistic bastard. He also has 02 little respect for his customers. I would not recommend doing business at this location. Less