based on 104 reviews
FRAUD.. TOOK MY MONEY AND NEVER CALLED OR REPSONDED TO MY CALLS... OFFICE AT THIS LOCATION NO LONGER EXHIST..
Muy bueno
Once they take your deposit for binding insurance they don't respond to calls or text. I called the insurance company and found out that the policy was never completed. Just took the money and put it in his own pocket. I have Known Joseph for a long time and never thought of him doing this. It's a Shame buyer beware... More
Once they take your deposit for binding insurance they don't respond to calls or text. I called the insurance company and found out that the policy was never completed. Just took the money and put it in his own pocket. I have Known Joseph for a long time and never thought of him doing this. It's a Shame buyer beware Less
“BE ALERT** It’s a scam !! Once they get your money for deposit, you won’t be able to get a hold of anyone. Don’t give them your credit card for any reason!!... More
“BE ALERT** It’s a scam !! Once they get your money for deposit, you won’t be able to get a hold of anyone. Don’t give them your credit card for any reason!! Less
This agency NEVER responds to phone calls or emailed quotes 👎
The rates were through the roof!!!
This place is extremely disrespectful and not worth your time. I called Friday to ask for help with renewing my insurance that I had with them for YEARS, I spoke to a lady named Daniella and she states she was going to call me back I asked if she could make sure to call me by the end of day due to not having insurance coverage and she stated she would at least to update me on what was going on...... More
This place is extremely disrespectful and not worth your time. I called Friday to ask for help with renewing my insurance that I had with them for YEARS, I spoke to a lady named Daniella and she states she was going to call me back I asked if she could make sure to call me by the end of day due to not having insurance coverage and she stated she would at least to update me on what was going on... Never received a call back. I called again on Monday morning and spoke to a gentleman this time and he told me the same. Supposedly he took down my information and states he would call back, I told him I was left waiting for a call on Friday that I never received and he said he would make sure to call me. After calling for 4 days straight I now (Wednesday) get a call from Daniella stating she could help with renewing my insurance. What if I would have gotten a ticket all I was asking was for some help. I even called the insurance company and they stated I had to go through Alta vista but no matter how many times I asked them for help no one was willing to help me. I finally ended up having to find my own insurance and leaving them. WASTE OF TIME!!! Less
I have been a client here for years and have never had any trouble, I have recommended this agency to multiple people over the years but lately whenever you call for a quote or to verify to see if an email was received or not the gentleman that answers the phone gives you the run arounds, seems bothered to which I could careless just give me a straight answer please. Very unprofessional.... More
I have been a client here for years and have never had any trouble, I have recommended this agency to multiple people over the years but lately whenever you call for a quote or to verify to see if an email was received or not the gentleman that answers the phone gives you the run arounds, seems bothered to which I could careless just give me a straight answer please. Very unprofessional. Less
4 years ago you were a 5 rating now you are a 1 rating if I could rate a 0I would. Customer service is horrendous the guy who answers the front is discussing and rude to woman he is a male shovonous.The owner or who ever is managing it never replies to emails.I wish that the people they had 4 years ago were still there this place has gone down The toilet!! Don't get insurance from a place who doe... More
4 years ago you were a 5 rating now you are a 1 rating if I could rate a 0I would. Customer service is horrendous the guy who answers the front is discussing and rude to woman he is a male shovonous.The owner or who ever is managing it never replies to emails.I wish that the people they had 4 years ago were still there this place has gone down The toilet!! Don't get insurance from a place who does not value your time and loyalty 💯 Less
Never return calls or emails for quotes. When you call Joseph is very rude
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Hello everyone.... I was looking for a legit company and a reliable trader few weeks ago but I found none until I saw a recommendation about MRS MORRIS BERTHA, she help me trade genuinely and after seven days of trading I make my withdrawal successfully without stress or paying any other fee.I highly recommend Her to anyone seeking for a legit broker and also a real Forex manager, kindly reach MRS MORRIS BERTHA now for more information she will guide you through the process. I just got my profit of 13,000$ now and you too can also make more then that because the stock market is highly profitable now.. contact via WhatsApp:+1 (470) 568-4071 Email:[email protected] Less
Altavista did a great job of finding us the least expensive carrier possible for homeowners insurance.
It was nice to talk to real person. The lady helped me with my questions.
Best trucking insurance rates Ive found in Florida. Got my entire fleet of trucks covered.
Son unos estafadores principalmente el jhose cogen de dow payment de los seguros comerciales y después no contestan para haser los pagos al seguro no poder cobrar lo cancelan la polisa por q los pagos son atreves de ellos ladrones... More
Son unos estafadores principalmente el jhose cogen de dow payment de los seguros comerciales y después no contestan para haser los pagos al seguro no poder cobrar lo cancelan la polisa por q los pagos son atreves de ellos ladrones Less
Son unos estafadores cobran la polisa comercial bien cara y despues te cancelan la polisa y pierdes la polisa ladrones
Always very professional and pleasant staff. You can't get their customer service anywhere else.
Estoy pagando muy caro la seguranza
Good luck getting a call back from these folks when you have a question. Voice mail boxes full, no return calls when you do leave a message, leave obtuse e-mail replies, and provide inaccurate information for their insured's coverages that doesn't correspond to the insured's certificate of liability insurance. Maybe they were just having a couple of bad days, though.... More
Good luck getting a call back from these folks when you have a question. Voice mail boxes full, no return calls when you do leave a message, leave obtuse e-mail replies, and provide inaccurate information for their insured's coverages that doesn't correspond to the insured's certificate of liability insurance. Maybe they were just having a couple of bad days, though. Less
Joseph is my insurance go to person. From personal insurance, car insurance, workers comp. insurance, commercial property insurance, etc. he always there to not just sell me what I need, but inform me on the difference.... More
Joseph is my insurance go to person. From personal insurance, car insurance, workers comp. insurance, commercial property insurance, etc. he always there to not just sell me what I need, but inform me on the difference. Less
no se como sobrevive, este negocio con la horrible calidad de servicio al cliente nunca contestan, lo dejan en espera hasta por 30 minutos o mas increiblemente hasta para hacer un pago, y no van aponer de excusa el covid 19 el servicio ha sido pesimo,desde siempre y mucho menos pedir una certificacion de su seguro, que falta de consideracion a los que si trabajamos y no tenemos el tiempo para per... More
no se como sobrevive, este negocio con la horrible calidad de servicio al cliente nunca contestan, lo dejan en espera hasta por 30 minutos o mas increiblemente hasta para hacer un pago, y no van aponer de excusa el covid 19 el servicio ha sido pesimo,desde siempre y mucho menos pedir una certificacion de su seguro, que falta de consideracion a los que si trabajamos y no tenemos el tiempo para perderlo Less
Excellent and honest service
Great quick service! Love working with this people!, easy and quick! Joseph is awesome highly recommended!
That tried to help but ultimately the situation that I was in with was out of the control. Five stars for the effort.
Buen servicio, saben cómo ayudar te en lo que necesitas.
Business must be great there because I been trying to get in touch with Maria to get a quote. I called last night and was told she was with a client and I respect that so I told the young lady I was speaking to, to please take down my phone number and have her contact me in the morning. Got no call in the morning so I decided to call them back, they put me on hold for 20 minutes plus, I hung up t... More
Business must be great there because I been trying to get in touch with Maria to get a quote. I called last night and was told she was with a client and I respect that so I told the young lady I was speaking to, to please take down my phone number and have her contact me in the morning. Got no call in the morning so I decided to call them back, they put me on hold for 20 minutes plus, I hung up the phone, called again and was put on hold for another 20 minutes so I decided to hang up. I heard good things about you guys, I was really looking forward to doing business with you. Less
La mejor atención y seriedad, mi primer agencia de seguro recomendada por Toyota cuando compré mi vehículo en el 2012.
Update: So things have gotten better, calling can sometimes still be tough but in person everything has been great, and to address my calling concerns Maria has gone as far as giving me her personal number. So thank you, the effort truly means a lot :) and worth a better rating! —————————————————————————— They never actually answer, just put you on hold until the call drops. If they do answer the... More
Update: So things have gotten better, calling can sometimes still be tough but in person everything has been great, and to address my calling concerns Maria has gone as far as giving me her personal number. So thank you, the effort truly means a lot :) and worth a better rating! —————————————————————————— They never actually answer, just put you on hold until the call drops. If they do answer they will ask you to to submit the request via email, then they never get back to you. Forget getting insurance though them for a business. Simply trying to get info from them stating your policy is a hassle. They will be the demise of any business trying to get started. Seriously search elsewhere. 0 stars if possible. Less
Excellent customer service
Excellent service and the staff is super friendly
Excellent service & staff !
Excellent customer service!
Super great to work with. Great prices and friendly customer service. Joseph was awesome to work with. Helped us fully understand our insurance.
It has great service. Employees really care about the customers. Going back for sure (:
Alta visTa such a good environment people treat you like family I recommend this place to anybody anytime if you really wanna get good coverage Alta Vista is your place guaranteed I'll beinghere for 3 years I have no problem... More
Alta visTa such a good environment people treat you like family I recommend this place to anybody anytime if you really wanna get good coverage Alta Vista is your place guaranteed I'll beinghere for 3 years I have no problem Less
Excellent service, location and staff! Would definitely recommend it.
The best insurance ever with the best low price.
My experience with AltaVista Insurance was so smooth and easy! Their staff is very friendly and they are well educated on insurance. I am happy I decided to use them as my provider. Thank you AltaVista!... More
My experience with AltaVista Insurance was so smooth and easy! Their staff is very friendly and they are well educated on insurance. I am happy I decided to use them as my provider. Thank you AltaVista! Less
Buen servicio una persona llamada maria creo que es la mejor persona que e conocido hablando de servicio al cliente
Senior Customer Service Khrystle has made my experience with Alta Vista Ins. great! She is as efficient, knowledgeable and professional as it gets. Respects ones limited time with busy schedules to get things done and meets your needs without stress and worry's in timely manner. She is a true asset to Alta Vista Ins.... More
Senior Customer Service Khrystle has made my experience with Alta Vista Ins. great! She is as efficient, knowledgeable and professional as it gets. Respects ones limited time with busy schedules to get things done and meets your needs without stress and worry's in timely manner. She is a true asset to Alta Vista Ins. Less
Khrystle at Alta Vista was quick with finding me an affordable car insurance . She definitely kept me under my budget. Thank you for your assistance.
Cheap and fair prices, Khrystle was very informative and helpful. Made sure I got everything I needed was very sweet and made sure I understood everything I was signing and everything that i was buying for my policy !! Recommending to all of my friends to reach out to Khrystle!... More
Cheap and fair prices, Khrystle was very informative and helpful. Made sure I got everything I needed was very sweet and made sure I understood everything I was signing and everything that i was buying for my policy !! Recommending to all of my friends to reach out to Khrystle! Less
Thank you Maria for always being helpful and patient with me, besides to my bad driving history and having less than 2 years with my cdl, you took your time and found me a great quote for my trucks, and my dads truck as well. Thank you once again maria... More
Thank you Maria for always being helpful and patient with me, besides to my bad driving history and having less than 2 years with my cdl, you took your time and found me a great quote for my trucks, and my dads truck as well. Thank you once again maria Less
Excelente precio y servicio, el personal muy amable y atento. Sobre Todo en lo Que a seguro comercial, pregunte por maria. Una excelente persona ,recomiendo 100%... More
Excelente precio y servicio, el personal muy amable y atento. Sobre Todo en lo Que a seguro comercial, pregunte por maria. Una excelente persona ,recomiendo 100% Less
Alta Vista Insurance treats you like family. I inquired commercial auto transport insurance for my 9 car hauler and they were able to fight for me and get the best rate. As my agent Maria Castillo was very Qualified and helpful on getting me setup with my policy. The connections and relationships she has made with other underwriters gave me the opportunity to save money on my policy. Also she is ... More
Alta Vista Insurance treats you like family. I inquired commercial auto transport insurance for my 9 car hauler and they were able to fight for me and get the best rate. As my agent Maria Castillo was very Qualified and helpful on getting me setup with my policy. The connections and relationships she has made with other underwriters gave me the opportunity to save money on my policy. Also she is very responsive and fast when it comes to COI's and other insurance needs. Expect nothing but the best from these group. Thank you Alta Vista.. Less
My experience with working with Altavista has been a positive one. I enjoy working with the staff. I have found Maria to be efficient with my questions and concerns and very supportive. Mr Berrojo is very personable. I would recommend Altavista!... More
My experience with working with Altavista has been a positive one. I enjoy working with the staff. I have found Maria to be efficient with my questions and concerns and very supportive. Mr Berrojo is very personable. I would recommend Altavista! Less
We have had a great experience with the help of Maria :)
I came to this place to get a car insurance cuote and i meet the agent Maria Castillo, next that i know is, i got the best rate for car insurance ever had, Maria’s service and attention to me and familiy was awesome and professional, thanks Altavista Team.... More
I came to this place to get a car insurance cuote and i meet the agent Maria Castillo, next that i know is, i got the best rate for car insurance ever had, Maria’s service and attention to me and familiy was awesome and professional, thanks Altavista Team. Less
wow worst company to deal with don't ever get insurance threw them
I requested quotes to Maria Castillo and she asked me required documents but once I prepared them she never answered back on my email. Just know how their service will be seeing from their first step. Will Never use this company again.... More
I requested quotes to Maria Castillo and she asked me required documents but once I prepared them she never answered back on my email. Just know how their service will be seeing from their first step. Will Never use this company again. Less
No me gusto el trato
When you call they don't answer or just pick up the phone and put you on hold until you hang up. I need important copies of paper work but instead I just get put on hold for 30 minutes and if I don't hang up they just hang up on me.... More
When you call they don't answer or just pick up the phone and put you on hold until you hang up. I need important copies of paper work but instead I just get put on hold for 30 minutes and if I don't hang up they just hang up on me. Less
They always willing to help u find the most affordable insurance according with your needs
Buen servicio
I really wish I could give this place a 5 stars but their customer service is bad, I try calling and they don’t respond or they put you on hold and it takes them so long to get back to you that you end up upset and just end the call. When you send emails asking the person that I send the email to only respond the minimum and you are still in limbo. My simple question was, I need a receipt of my l... More
I really wish I could give this place a 5 stars but their customer service is bad, I try calling and they don’t respond or they put you on hold and it takes them so long to get back to you that you end up upset and just end the call. When you send emails asking the person that I send the email to only respond the minimum and you are still in limbo. My simple question was, I need a receipt of my last payment and when is my due date and until when I have to pay and it took me like 3 emails to get the answer. Not good at all in my opinion. Less
Best prices in Tampa...great customer services!
Very helpful going here for car insurance. Both English and Spanish languages spoken here. Maria was fantastic.
The ladys are the bomb great customer service and they will find u the best deal period
Excelente asesoria y servicio...
Best prices for commercial and personal insurance. Talk to Maria and Monica are the best.
Great customer service.
Great service.