based on 138 reviews
Rachel was a pleasure to work with. She offered great advice when selecting material and color for shades. Email response time is slightly delayed but overall highly recommend Beyond Shades. our shades in our basement are beautiful!
I had a Hunter Douglas shade repaired through them. They charge me $150 to come & take it down. The representative told me it would be only one charge to take down & bring back to put up. When it came back from Hunter Douglas I was told by the lady that answered the phone that they had forgot to tell me that it would be $150 to put it back up. I spoke to the owner Rachel & she said the whole cost... More
I had a Hunter Douglas shade repaired through them. They charge me $150 to come & take it down. The representative told me it would be only one charge to take down & bring back to put up. When it came back from Hunter Douglas I was told by the lady that answered the phone that they had forgot to tell me that it would be $150 to put it back up. I spoke to the owner Rachel & she said the whole cost was $390 for installation & repair. She agreed to split the cost since they made the mistake about the installation cost, which meant it would be $180 so I would only owe $40 since I had paid $150. When the installer came he discovered that the shade had not be repaired. He took it back & sent it back to Hunter Douglas.when they sent it back they had it shipped back to me. When I call the blinds place they told me they would install it for a charge of $150 . I decline because it was done so I would have to pay them an installation price. I would rather pay another company a installation fee they paid these crooks any more money. I would never do business with them again. Less
From sales person visit to measurements to install, nothing but excellence. I highly recommend this company.
We purchased window treatments from Beyond Shade almost 2 years ago. The experience was great, customer service excellent, and we have loved our window shades!
Great customer service, large selection of shades
Had shutters installed. Excellent and beautiful material and expertly/professionally installed. Exceeded beyond my expectations. From start to finish. Specialists at Beyond Shades were very helpful in helping me with options. Did not feel hurried at all. Would highly recommend Beyond Shades!!!
The team at Beyond Shades was incredibly knowledgeable and helpful in guiding me through the blind selection process. They took the time to understand my needs and preferences, and provided me with a range of options that fit my budget. I appreciated their patience and attention to detail throughout the process. The installation of the blinds was also seamless. The team arrived on time, and work... More
The team at Beyond Shades was incredibly knowledgeable and helpful in guiding me through the blind selection process. They took the time to understand my needs and preferences, and provided me with a range of options that fit my budget. I appreciated their patience and attention to detail throughout the process. The installation of the blinds was also seamless. The team arrived on time, and worked efficiently to install the blinds in a timely manner. They were respectful of my home and left the space clean and tidy. Overall, I highly recommend Beyond Shades for anyone in need of blind purchase and installation services. Their professionalism, expertise, and commitment to customer satisfaction set them apart from other providers in the industry. Less
Very professional and easy to work with. Definitely will use them again!
I am pleased to have had the opporrunity to work with Beyond Shades for our Window Treatments. The experience was very positive and our Window treatments look so beautiful. Thank you, Rachel, for your patience and guidance with our beautiful window treatment selections. You were truly a pleasure to work with. I also send high accolades to the amazing Installers, Bill and Tyler, who were so A... More
I am pleased to have had the opporrunity to work with Beyond Shades for our Window Treatments. The experience was very positive and our Window treatments look so beautiful. Thank you, Rachel, for your patience and guidance with our beautiful window treatment selections. You were truly a pleasure to work with. I also send high accolades to the amazing Installers, Bill and Tyler, who were so Awesome to work with. We are so impressed by their professionalism, knowledge and skill set. Thank you Bill anf Tyler and the amazing Beyond Shades staff. Less
Beyond Shades were way beyond our expectations. From start to finish the project went smooth. All staff involved including office and installer were great.
Great communication and customer service.
Rachel, Michael and team were exceptional! Very responsive which made purchasing decision fairly easy. The shades arrived in record time and installed with no hiccups. I had a really great experience with this team. Thank you !!
Beautiful selection, the assistance I received to ensure perfect window dressings was superb. Thank you and I look forward to working with you again.
Kind and helpful staff in store. They helped us explore window treatment options to go along with replacement windows in our house. The in-house measurement and sales process was good as well. Installation was top notch. Very communicative regarding the status of our order. Overall really positive experience.
Very happy with my purchase from Beyond Shades. Sales person was very knowledgeable and helpful. Installation was quicker than promised and performed perfectly. Would definitely recommend this business.
Beyond Shades is the place for beautifing your home! Rachel was wonderful with helping me choose the best window treatments for my home. She has great eye for design detail. Installation was also perfect! I couldn't be happier with my draperies and blinds. Stop looking...Beyond Shades, Rachel, and her entire team are the absolute BEST!
Beyond Shades was a pleasure to work with. On time appointment, fair prices and blinds installed when promised!!
Scheduling was simple, samples abundant, and selections from which to choose great. I held them in the respective rooms. Measurements were confirmed and installation went smoothly. I love every choice!
Great experience! I love my shades! My home looks very elegant with these shades!
The wooden blinds we ordered and installed are stunning. So impressed with the design team and their guidance, as well as they're fantastic measuring and install Crews. Was a seamless and hiccup-free process. Would work with them in a heartbeat in the future for any other window covering needs.
Beyond Shades provided excellent customer service and installation! We were informed regularly thought out the production phase and then the installer was able to get out quickly once product arrived. I've used Beyond Shades several times and am happy to refer them to friends and family.
The team at Beyond Shades was outstanding at every step of the process. My wife and I knew we needed new window treatments, but didn’t really have a good strategy for what was needed. (My own personal sense of style is not great, and my much-better half was not familiar with all the offerings). The owner of Beyond Shades, Rachel, personally helped us determine what she thought were 3 preferred... More
The team at Beyond Shades was outstanding at every step of the process. My wife and I knew we needed new window treatments, but didn’t really have a good strategy for what was needed. (My own personal sense of style is not great, and my much-better half was not familiar with all the offerings). The owner of Beyond Shades, Rachel, personally helped us determine what she thought were 3 preferred options, and came to our home to help assess the situation. After making the selection of Hunter Douglas products (buy the best and only cry once), the installation techs were absolutely top-notch professionals in terms of taking measurements, carefully preparing their work area, and doing the installation with obvious skill and professionalism. You couldn’t ask for better service or products. Less
We have had two separate installs with Beyond Shades over they years - Rachel and her team are phenomenal. Our consults were done at home, so we could really see the samples and colors in context. Installs were always professional and great at figuring out details. We really love our window treatments and recommend Beyond regularly to friends…and now, dear reader, to you as well!
Poor customer service. We came in weeks to get a quote and inquire about drapes and sheer. However, representative in the store did everything she could to not help us. Despite request, we were not helped with selection and were not given a quote. We had to leave with nothing.
I ordered a shade from Beyond Shades for my front door side light. Made the mistake of ordering a non-operable one (my fault). The customer service associates at the Oakbrook location wanted to make it right, and suggested ordering a new one that goes up & down. The installer came and took the first one down carefully, and even puttied the holes. The new one is wonderful, and exactly what I wante... More
I ordered a shade from Beyond Shades for my front door side light. Made the mistake of ordering a non-operable one (my fault). The customer service associates at the Oakbrook location wanted to make it right, and suggested ordering a new one that goes up & down. The installer came and took the first one down carefully, and even puttied the holes. The new one is wonderful, and exactly what I wanted. VERY HAPPY! They were professional, and followed up on if I was satisfied or not. I would highly recommend this store and the blinds they carry. I actually have Hunter Douglas through my entire house, and have never had a problem with them. Even have remote control blinds (up very high) which I love. Less
Extremely pleased with the service, product, and the helpfulness plus kindness of the people who work at Beyond Shades. I would give them. 10 stars if they were on this. Review. I love my new blinds. They are easy to use and look amazing. Thank you Beyond Shades.
The product is high quality and worth the investment. However we were most impressed by the knowledge and communication of our service team! Highly recommend
Diego knows his craft and is a great communicator and very efficient.
Professional staff, great selection! Everything done right!
Excellent customer service!
Rachel was very professional. The job was done well and right!
Beyond Shades has a wide selection of excellent window treatments. The sales people are very knowledgeable and helpful. They kept us informed of delivery dates and instillation times. If they expected to be a little late because of extreme weather conditions, they called to let us know. The installers were extremely courteous, neat, snd careful when installing our sky light shades ! I highly... More
Beyond Shades has a wide selection of excellent window treatments. The sales people are very knowledgeable and helpful. They kept us informed of delivery dates and instillation times. If they expected to be a little late because of extreme weather conditions, they called to let us know. The installers were extremely courteous, neat, snd careful when installing our sky light shades ! I highly recommend Beyond Shades for all needs you may have for window treatments ! We received excellent products and service from Beyond Shades. It was very evident that they care about the satisfaction of their customers . Less
Store was great - the staff is really friendly and helpful walking us through all the options and costs. Their installers were equally knowledgeable and friendly. We were very impressed with Diego's technical knowledge about automated blinds. I would highly recommend Beyond Shades because they are great to work with and fast - order to install was 3 weeks.
Great service! Got me a quote quickly and set up installation as soon as they came in. Installer was on time and efficient and the company followed up to make sure we got what we wanted. Would recommend without hesitation!
Beyond Shades is a great company to do business with. This is my third time using their services. They are very competent, caring and have the highest level of professionalism. Their staff is knowledgeable, friendly, & polite. I appreciate & respect their opinion. The installer Diego was efficient and respectful of my home. He measured & installed my latest project & even made it more efficient b... More
Beyond Shades is a great company to do business with. This is my third time using their services. They are very competent, caring and have the highest level of professionalism. Their staff is knowledgeable, friendly, & polite. I appreciate & respect their opinion. The installer Diego was efficient and respectful of my home. He measured & installed my latest project & even made it more efficient by installing a hub controlling all the blinds. The work is impeccable and I’m very pleased. From beginning to end Beyond Shades totally met all my needs. Thank you. Less
I recently had new window treatments installed in our new home, and I couldn’t be happier with how they turned out. I went back and forth on the design, color, and type I wanted across a period of about a month, but the employees at Beyond Shades were patient and helped me find the perfect window treatments for my home. It was especially helpful to go into the showroom/store to see the options ... More
I recently had new window treatments installed in our new home, and I couldn’t be happier with how they turned out. I went back and forth on the design, color, and type I wanted across a period of about a month, but the employees at Beyond Shades were patient and helped me find the perfect window treatments for my home. It was especially helpful to go into the showroom/store to see the options up close, and to scale. I would recommend! Less
Rachel and her team were an absolute delight to work with. Professional, insightful, and a lot of fun! Very happy with the final product and would recommend.
Excellent service from start to finish. Rachel and Diego are wonderful to work with!!!
Great to work with during design, as I had no idea what I wanted, and terrific install. Kept me informed through the fabrication process and was quick, informative, and efficient during installation. Thanks for everything!
We recently had Beyond Shades install Vignette Shades in our home. Rachel (1) was very helpful with the selection of the shades. Laura G. was very efficient with keeping us informed on our delivery and installation. Diego, our installer, was great in installing the new shades and also installing the older shades in other parts of the house. Rachel (2) was very helpful with information as cust... More
We recently had Beyond Shades install Vignette Shades in our home. Rachel (1) was very helpful with the selection of the shades. Laura G. was very efficient with keeping us informed on our delivery and installation. Diego, our installer, was great in installing the new shades and also installing the older shades in other parts of the house. Rachel (2) was very helpful with information as customer service. Overall, I'd highly recommend Beyond Shade for your new shades. Less
Great Hunter Douglas product and really great service! Thank you Rachel, Linda and Diego!
Everyone at Beyond Shades in Oak Brook did a fantastic job! Diego just installed my shades today; not only was he quick and professional but he also took time to make sure I knew how to operate my new shades.
Rachael was wonderful helping to pick out the product, Diego was great installing all interaction with Beyond Shades met all expectations
I am loving my wooden blinds that I purchased from Beyond Shades! The service they provide is EXCEPTIONAL! I will definitely be calling them back for more blinds in my bedrooms very soon. SOOOO HAPPY I found them!
I am a repeat customer of Beyond Shades. Just as with my initial experience, my expectations were exceeded. The owner, Rachel, did a fabulous job helping me to choose fabric for custom drapes. Given current circumstances with COVID, I was impressed with her flexibility in providing virtual design consultation and supplying by mail samples for me to review. I also had in my mind a specific design ... More
I am a repeat customer of Beyond Shades. Just as with my initial experience, my expectations were exceeded. The owner, Rachel, did a fabulous job helping me to choose fabric for custom drapes. Given current circumstances with COVID, I was impressed with her flexibility in providing virtual design consultation and supplying by mail samples for me to review. I also had in my mind a specific design concept for one set of windows in my home that I saw online on a design app. When I presented this idea to her she did not hesitate in stating that she could recreate the look. The final product transformed my windows for the better. Also her team of installers led by Kary are phenomenal. They are very attentive to customer satisfaction. From beginning to the end (and everything in between) customer service was top notch. I know the store is managing multiple customers at a time, but you are always treated like you are the only customer in the room! I Highly recommend and I plan on using Beyond shades for my window treatment needs again in the future. Less
It was a pleasure working with Rachel & her team. Rachel has been in this business for a very long time and it shows. She really knows her product and was so helpful when making decisions. As a designer I rely on my vendors knowledge and expertise. I would highly recommend Rachel and her team. Bonus... Her showroom has gorgeous fabrics! I'm looking forward to the next project!
I absolutely love my new blinds. Beyond Shades helped me decide which blinds would work for my windows. I was very impressed with the customer service. They were very easy to reach if I had any question and are always willing to go the extra mile to satisfy their customers. Thank you Beyond Shades!
My bedroom window faces east. With sunrise so early now it’s too bright and warm to sleep past 5 AM. I decided to get a blackout honeycomb shade to Deal with this problem. Love the ease of operating this shade and the dark, cooler bedroom in the morning!
From the beginning to the end everything was great. Shades turned out great and very happy with the install.
Great experience start to finish. Our design consultant was excellent and helped us to choose shades based on the room and our needs. Installation was seamless and we are very pleased with the results! Quality shades that look elegant and provide the function we were looking for.
Beyond shades...beyond expectations! Rachel and her team were great from start to finish. They helped us find just the right products for each room. Measurements to install was easy. When we had an issue with one shade which was fixed without comment or fuss. That level of customer service is sadly too rare, but you can find it here.
Beyond Shades was wonderful to work with! This was our first time buying shades and they took the time to find the right option for our new home. We ordered the shades right before the shelter in place started and even during a pandemic they were fantastic. I got frequent updates on the status on our shades and when they could finally be installed, our installer made sure we felt comfortable/were... More
Beyond Shades was wonderful to work with! This was our first time buying shades and they took the time to find the right option for our new home. We ordered the shades right before the shelter in place started and even during a pandemic they were fantastic. I got frequent updates on the status on our shades and when they could finally be installed, our installer made sure we felt comfortable/were happy with everything. I’d highly recommend them to everyone! It says a lot about a company who has excellent customer service during a pandemic. Can’t thank them enough! Love the way they make our house feel even more like a home. Less
Great virtual consultation, in home measuring, and in home install experience! We got help with picking type and fabric and install was quick and easy! Highly recommend this company!
Great company and great people! It was a pleasure to work with the consultant. Very professional and knows the product very well. The whole process was very quick and efficient. Thank you Virginija for making my house beautiful!
I absolutely LOVE my patio doors shutters. I had called over 5 others shutters and sxhades companies in Illinois and all could not install the shutters due yo reasons of the door handles or not enough space to put the shutter or they wanted to build a complete wall to have sliding door shutter which is totally tacky. When i called Beyond Shutters, Linda came out and measured and they second me... More
I absolutely LOVE my patio doors shutters. I had called over 5 others shutters and sxhades companies in Illinois and all could not install the shutters due yo reasons of the door handles or not enough space to put the shutter or they wanted to build a complete wall to have sliding door shutter which is totally tacky. When i called Beyond Shutters, Linda came out and measured and they second measurement from Kary the installer and the vision has come to past. They are absolutely gorgeous and each of the three doors has its own shutter without building a cage in front of them. Thank you Beyond Shutters, you are #1 in my book. Less
I cannot say more good things about Rachel and Beyond Shades. Rachel is very nice and patient. Most importantly, she is truly honest! It was very easy and straightforward to do business with Rachel. Of course I shop around as you all do! Rachel was the first one I consulted and she offered me the lowest price. Some other vendors later wanted to match hers but sorry, too late, honesty should be re... More
I cannot say more good things about Rachel and Beyond Shades. Rachel is very nice and patient. Most importantly, she is truly honest! It was very easy and straightforward to do business with Rachel. Of course I shop around as you all do! Rachel was the first one I consulted and she offered me the lowest price. Some other vendors later wanted to match hers but sorry, too late, honesty should be rewarded! And the products and installation were directly from Hunter Douglas that are top notch, needless to mention! I really want to recommend Beyond Shades to everyone, especially to those who live in Chicago downtown! Rachel can save you thousands of dollars for the exact same product comparing to those vendors in downtown! It is definitely worth of the drive to visit her showroom in the suburb! Less
I absolutely love my Pirouettes and Custom panels from Beyond Shades. Rachel & her team exceeded my expectations. I knew I was in the right hands when I walked into Rachel’s gallery in Oak Brook, and after we briefly talked about my color and style preference, she pulled out several fabric books and as I started going through them I pulled out a few and said, “I LIKE this one & that one”. She s... More
I absolutely love my Pirouettes and Custom panels from Beyond Shades. Rachel & her team exceeded my expectations. I knew I was in the right hands when I walked into Rachel’s gallery in Oak Brook, and after we briefly talked about my color and style preference, she pulled out several fabric books and as I started going through them I pulled out a few and said, “I LIKE this one & that one”. She said, “let’s keep looking until you LOVE it!” This was her response to everything from rod style/color, finials, panels to pirouette color/texture. And once I thought I knew what I wanted she said great, I’m sending swatches to your house so you can see them in your space before you decide. That was the best advice ever because the panels I thought I liked best are not the panels I ended up with. As soon as I opened the swatch of the one I chose, while standing in the living room, I knew immediately that was the one. Treat yourself or your significant other to new window treatments for Valentine’s Day, Birthday, Mother’s Day or just because! Less
Rachel and her team provide the most sophisticated service to their customers. Rachel works with Kary Sampson, a most amazing virtuoso professional installer whose expertise is unsurpassed. Kary has answers to all your questions! No one can do the measuring and installation like Kary! Thank you for making this experience so smooth and satisfying!
I had a terrific experience with beyond shades. I was looking for a specific blind sold by a specific manufacturer. I did a Google search and found this company. The customer service has been phenomenal. My representative was so patient with explaining my options and what would work best for me. She priced so many options out and have great recommendations. The blinds arrived ahead of schedule. ... More
I had a terrific experience with beyond shades. I was looking for a specific blind sold by a specific manufacturer. I did a Google search and found this company. The customer service has been phenomenal. My representative was so patient with explaining my options and what would work best for me. She priced so many options out and have great recommendations. The blinds arrived ahead of schedule. My installer was also terrific. He was friendly, fast and efficient. My blinds are beautiful!!! I love them and have nothing but good things to say about the construction of them. I'm glad Google led me to them. This was a great experience. I would 100% recommend them for customized blinds. Less
Beyond Shades did a wonderful job on my new sheers. They were ready when they said they would be and they were installed quickly and efficiently!
Beyond Shades was great to work with, Blinds were installed 1 week earlier than quoted. I highly recommend beyond shades.
Rachel was excellent to work with. Every appointment was timely. She had honest and helpful suggestions, didn’t oversell, and was very flexible when we wanted to make some changes. She was always available over text to bounce ideas off of, even nights and weekends. Best of all, the window treatments came In super fast and installation was fast and they even helped me fix some other broken blinds ... More
Rachel was excellent to work with. Every appointment was timely. She had honest and helpful suggestions, didn’t oversell, and was very flexible when we wanted to make some changes. She was always available over text to bounce ideas off of, even nights and weekends. Best of all, the window treatments came In super fast and installation was fast and they even helped me fix some other broken blinds in my house while they were here. Highly recommend! Less
Rachel our sales person was extremely professional, knew her product and was very helpful in picking out our shade. Dennis was excellent at measuring and installing Great to work with. Finally, we love the blind. It warms our room and offers both the privacy and openness we were looking for.
I love my new vertical blinds. My salesperson helped me work within my budget to find blinds that are exactly what I was looking for. Setting appointments for measuring and Installation was easy and the installer was professional and answered all my questions. Customer service was fantastic. Lots of notifications of the status of my order and personal follow-up to make sure I am satisfied. Highl... More
I love my new vertical blinds. My salesperson helped me work within my budget to find blinds that are exactly what I was looking for. Setting appointments for measuring and Installation was easy and the installer was professional and answered all my questions. Customer service was fantastic. Lots of notifications of the status of my order and personal follow-up to make sure I am satisfied. Highly recommend. Less
Great customer service, lots of options to choose and very fast delivery and professional instillation Would love to recommend it to all friends
From the moment I stepped into the showroom I sensed selecting my new window treatments would be a great experience. Michelle asked all the right questions to show me options (full size displays), and then helped me to zero in on what really appealed to me. When I was ready, Rachel came to my home with large size samples of the type and color treatments I liked. Again, with all the right question... More
From the moment I stepped into the showroom I sensed selecting my new window treatments would be a great experience. Michelle asked all the right questions to show me options (full size displays), and then helped me to zero in on what really appealed to me. When I was ready, Rachel came to my home with large size samples of the type and color treatments I liked. Again, with all the right questions she helped me make a decision. Pricing was right for my budget so we placed the order. Within a week (a holiday week at that) Kary came by to measure. He answered many questions (again!) and explained how the shades would be installed. They were ordered, and arrived ahead of schedule. Louis was able to install the shades on the same day they called to set a time, and did a great job! From the short start to finish timeline, everyone (mentioned above plus a few others who I talked with on the phone) was wonderful to deal with. I am extremely pleased with the outcome. This is truly a topnotch company, and I highly recommend Beyond Shades in Oakbrook Terrace for ALL your window coverings, you will be glad you did! Less
Ordered PowerView Hunter Douglas roller shades for several rooms in my home. Entire process was seamless. Great customer service, from the selection process through installation, even coming back for slight adjustments. Could not be happier with everything.
Top quality products and outstanding customer service from the showroom to the installation.
Excellent experience beginning to end. I knew I wanted to change from drapes to shades in my Family Room, so I stopped by for information. The Showroom is amazing and the staff friendly and professional. I was sent samples prior to my appointment. At my appointment, the Principal Designer/Owner gave me excellent ideas for window covering. Follow-up was spot on, my shades actually arrived early.... More
Excellent experience beginning to end. I knew I wanted to change from drapes to shades in my Family Room, so I stopped by for information. The Showroom is amazing and the staff friendly and professional. I was sent samples prior to my appointment. At my appointment, the Principal Designer/Owner gave me excellent ideas for window covering. Follow-up was spot on, my shades actually arrived early. Installation was very professional and the shades are perfect. I am very happy with the results and the whole experience. Less
What an awesome experience with Beyond Shades! Rachel Gregersen provided an in home appointment and came totally prepared to meet any and all needs. So appreciative of her suggestions while at the same time providing that comfortable space allowing me to freely browse through all options without feeling pressured or rushed. I cannot believe the turnaround time from when I placed the order and i... More
What an awesome experience with Beyond Shades! Rachel Gregersen provided an in home appointment and came totally prepared to meet any and all needs. So appreciative of her suggestions while at the same time providing that comfortable space allowing me to freely browse through all options without feeling pressured or rushed. I cannot believe the turnaround time from when I placed the order and in a matter of a couple of weeks the installer (also professional) installed everything and it looks gorgeous! I am so pleased and have no reservations as it relates to recommending Beyond Shades! Less
I moved into a condo and needed a vertical blind for the patio door/window. Several people on a a Facebook group I follow recommended Beyond Shades so I called them to get an estimate. They came out and I picked the one I wanted. They placed the order and a month or so later I had my new Hunter Douglas vertical blind. Was very happy with the whole experience; the selection process and the ins... More
I moved into a condo and needed a vertical blind for the patio door/window. Several people on a a Facebook group I follow recommended Beyond Shades so I called them to get an estimate. They came out and I picked the one I wanted. They placed the order and a month or so later I had my new Hunter Douglas vertical blind. Was very happy with the whole experience; the selection process and the installation were great! Less
This is the second time I have used Rachel with Beyond Shades with Kary as the professional installer and their service and design work does not disappoint. The initial visit with Rachel to choose window treatments to pull kitchen and den together was fun, and we looked through many options together. She listened to my concerns and thoughts, and steered me in the right direction. After a kitchen... More
This is the second time I have used Rachel with Beyond Shades with Kary as the professional installer and their service and design work does not disappoint. The initial visit with Rachel to choose window treatments to pull kitchen and den together was fun, and we looked through many options together. She listened to my concerns and thoughts, and steered me in the right direction. After a kitchen redo, I certainly needed some guidance.Today installation is done, and I LOVE LOVE LOVE how the treatments bring the rooms together. I am so very pleased. I may be done with interior decorating for a while now, but will be passing on Rachel's information to all my friends. I cannot say enough good things about the entire experience! August 14, 2019 Less
Rose provided great customer service. Greg did a nice install of the shades and was very efficient. One shade though appears to be slightly uneven.
We needed full blinds installations for our new condo quickly, and Beyond Shades was instantly helpful and accommodating. From the initial Q/A on their website where they reached out within the hour, to arranging for a free in-home consultation after our standard work hours when we could be home within a week, to ordering and ensuring the blinds were installed quickly and beautifully the moment t... More
We needed full blinds installations for our new condo quickly, and Beyond Shades was instantly helpful and accommodating. From the initial Q/A on their website where they reached out within the hour, to arranging for a free in-home consultation after our standard work hours when we could be home within a week, to ordering and ensuring the blinds were installed quickly and beautifully the moment the custom blinds came in. Highly recommend, and would definitely use them again for our next home. Less
Love, love my new shutters. My second time using this company and both times they were very professional and kept me updated throughout the process what was going on with my order. Both times my shutters arrived 2 weeks from date of ordering them. Very happy with everything!!
The staff is friendly and professional. I'm very pleased with the blinds and my cornice. It looks great!
Everything was great, except it took so long to get the construction and installation done. Product is excellent, shopping experience fine, installation first class. It just took too long.
Dealing with Rose and her team was a pleasurable experience not only by her expertise of the products but her follow up and courteous demeanor. Thanks again to the entire team for your business. All the best!
Rachel came to our home to assist me with making recommendations for window treatments for our kitchen and family room. I kind of already had an idea of what I wanted but she had other options to choose from as well. She was very professional, engaged and the entire process was flawless. The team kept me in the loop from beginning to end and my window treatments came in earlier than expected i... More
Rachel came to our home to assist me with making recommendations for window treatments for our kitchen and family room. I kind of already had an idea of what I wanted but she had other options to choose from as well. She was very professional, engaged and the entire process was flawless. The team kept me in the loop from beginning to end and my window treatments came in earlier than expected in which they contacted me right away. I absolutely love them and highly recommend Beyond Shades. Less
I bought blinds for all the windows in our new home and couldn't be more pleased. Having never bought blinds before (this is our first home), I was overwhelmed, but Rachel came and helped us pick blinds for every window. She has a great sense of what the customer likes and what looks good and will function well for every window. And Rose and Victoria (who work at the store) were great too when I ... More
I bought blinds for all the windows in our new home and couldn't be more pleased. Having never bought blinds before (this is our first home), I was overwhelmed, but Rachel came and helped us pick blinds for every window. She has a great sense of what the customer likes and what looks good and will function well for every window. And Rose and Victoria (who work at the store) were great too when I had questions and came to visit and check out all the blind styles in person. Lastly, the installation crew was great about contacting and scheduling installation. They were also friendly and helpful answering my questions and making some tweaks of certain blinds while onsite to make sure I was completely happy with my blinds. I highly recommend Beyond Shades if changing one or many windows in your home. And you can't go wrong with Hunter Douglas - best quality window treatments on the market! Less
Found the hunter Douglas duolite shades online Went into beyond shades showroom and saw them with PowerView and had to have them! Kary the install wizard came out to measure and made a few great suggestions Communication was thorough and efficient I was informed the blinds were in and Kary called the next day to schedule install I love my new power shades and can’t speak highly enough a... More
Found the hunter Douglas duolite shades online Went into beyond shades showroom and saw them with PowerView and had to have them! Kary the install wizard came out to measure and made a few great suggestions Communication was thorough and efficient I was informed the blinds were in and Kary called the next day to schedule install I love my new power shades and can’t speak highly enough about Rachel and her team! Less
Lots of product knowledge, years of interior design experience, incredible selection to choose from. Nice friendly people - no pressure presentation. I love Beyond Shades!! ❤️
I hired Beyond Shades to redo my daughter's bedroom and they completely transformed the space into something beautiful and bright. They helped us every step of the way and the installation went very smooth. It turned out better than we expected. Thank you Beyond Shades, Laura McAdam
The team at beyond shades consulted us on our needs, provided options and most importantly listened to what our goals were. Would certainly recommend!
Rachel, Greg, Victoria and the entire staff were amazing to work with! Rachel came to our home and showed us all their products by placing it on the windows and giving recommendations and suggestions. She was incredibly helpful and helped us pick the perfect shades. They were extremely quick and kept in contact at all times during the order and installation. Highly recommend them!
This is a Hunter Douglas Gallery showroom nothing like it in the area if you're looking to do window treatments drapery Shades carpet custom furniture go see the team at Beyond Shades.
Beyond Shades was great from the very beginning! Rachel and Victoria were wonderful to work with and Kevin, who did the installation, was incredibly kind and respectful of my house and family. Highly recommend.
I just had two Hunter Douglas shades installed in my office room, and they look really great. Jeremy arrived on time, was very professional, and quickly installed my new shades. Great job and quality!
I had a very good experience buying cellular shades from here. My sales rep, Rose, was excellent! She was very professional and competent and answers all of my questions and concerns promptly. I would definitely recommend Beyond Shades for your Hunter Douglas window treatments.
The shades are beautiful and the installation was flawless. It did take longer than I was quoted(4-6 weeks); it took 8 weeks. The salesperson(Jennifer) made an excellent presentation and was the primary reason we chose Beyond Shades even though they were more expensive than our other quote.
Rachel is a very smart, talented businesswoman with a heart for making your home a haven. Congratulations on your grand opening!
Excellent customer service from beginning to end. Although there is no end, as we can contact them at anytime if we have an issue. The product is beautiful. We are very happy!
We ordered carpet for our master bedroom from Beyond Shades and the whole process was smooth and easy. The carpet came earlier than we expected and the installers were very professional. We love how it turned out!
We recently re decorated our dining room. I had drapes covering the three windows, but wanted to replace them with shades. Beyond Shades brought shade and color samples to our home. I picked a burgundy color that matched our two accent walls. The windows had to be measured, the shades made and then installed. We didn’t give them much time and I had my heart set on them being on our window... More
We recently re decorated our dining room. I had drapes covering the three windows, but wanted to replace them with shades. Beyond Shades brought shade and color samples to our home. I picked a burgundy color that matched our two accent walls. The windows had to be measured, the shades made and then installed. We didn’t give them much time and I had my heart set on them being on our windows by Christmas. Beyond Shades came through for us and we are thrilled with our shades and our experience with them! Less
I needed new window treatments, I have been in my home for several years and it was time for change. Beyond Shades rendered service and a product that exceeded my expectations in a major way. The in-home consultation was very helpful. I wanted a change that would be traditional, yet modern and match my current decor. Rachel, really listened to me and provided me with options that addressed my... More
I needed new window treatments, I have been in my home for several years and it was time for change. Beyond Shades rendered service and a product that exceeded my expectations in a major way. The in-home consultation was very helpful. I wanted a change that would be traditional, yet modern and match my current decor. Rachel, really listened to me and provided me with options that addressed my needs. I chose a pattern and color that completely gave my living room a more modern and sophisticated look. The change was/ is dramatic, I continue to be amazed by the transformation. Less
I have been wanting plantation shutters for a long time. So when I saw an advertisement for shutters and called the Beyond Shades number, I was delighted to have spoken to Rachel. She was willing to come to the south side of Chicago and talked to me about the best type of window coverings for the bedrooms. Everything was done in a professional manner including Kary, a highly competent and effici... More
I have been wanting plantation shutters for a long time. So when I saw an advertisement for shutters and called the Beyond Shades number, I was delighted to have spoken to Rachel. She was willing to come to the south side of Chicago and talked to me about the best type of window coverings for the bedrooms. Everything was done in a professional manner including Kary, a highly competent and efficient installer. Less
Rachel from Beyond Shades is amazing and everything she does is top notch! She is very professional, knowledgeable and a true pleasure to work with. Highly recommend!!
My experience with Beyond Shades was absolutely fantastic. My family and I moved into a 100+ year old historic home in Oak Park that had undergone a gut rehab. The updates we did to the home, as well as our furniture and decor, were contemporary, yet there were touches that we kept vintage as a nod to the history of the home (dark woodwork, original stained glass windows, etc.) and I had absolute... More
My experience with Beyond Shades was absolutely fantastic. My family and I moved into a 100+ year old historic home in Oak Park that had undergone a gut rehab. The updates we did to the home, as well as our furniture and decor, were contemporary, yet there were touches that we kept vintage as a nod to the history of the home (dark woodwork, original stained glass windows, etc.) and I had absolutely no idea what window treatments would look best in each room. We had over 30 windows in need of window treatments and I was at a complete loss as to where to start! Well, enter Rachel and Beyond Shades. Rachel is a complete professional. She has a great design aesthetic, and really helped me to narrow down my choices as to the looks, colors, materials, that would look the best in my home. I am thrilled with the final look and could not be happier! Window treatments are an investment and you want to go with someone you can trust to deliver – and Rachel went above and beyond. Everything from the quality of the product, to the delivery time, to her awesome installation team, was top notch. I cannot recommend Beyond Shades highly enough! Thanks Rachel for everything! Less
It was a pleasure working with Rachel and Kary (installer). They are consummate professionals, and you can tell they love what they do. Both were a joy to work with. Rachel showed that she really valued me as a customer, which is why I did business with Beyond Shades vs. any of the other options. The shades are beautiful, and were installed to perfection! I highly recommend Rachel and Beyond... More
It was a pleasure working with Rachel and Kary (installer). They are consummate professionals, and you can tell they love what they do. Both were a joy to work with. Rachel showed that she really valued me as a customer, which is why I did business with Beyond Shades vs. any of the other options. The shades are beautiful, and were installed to perfection! I highly recommend Rachel and Beyond Shades. Debbie Less
First of all I would like to say, it was a execellent experience with people at Beyond shades. Rachel was our sales person, she did an amazing job of prompt follow up from beginning till the end. She also helped with choosing the right shades for the right budget I was hoping to get. She was so kind enough to come to our home several times to show us the samples until I was satisfied with my choi... More
First of all I would like to say, it was a execellent experience with people at Beyond shades. Rachel was our sales person, she did an amazing job of prompt follow up from beginning till the end. She also helped with choosing the right shades for the right budget I was hoping to get. She was so kind enough to come to our home several times to show us the samples until I was satisfied with my choice and also gave beautiful suggestions to fit my needs. Due to personal reasons I wanted the blinds and shades to be installed sooner and again she did some magic to get them shipped and installed in just 2 weeks. Kary and another helper came over the very next day to install them and did a clean and professional job in less than 3 hours. Now my windows and patio door shades look much better and appealing than before. Thanks Rachel and Kary. They are such nice people to talk to. And again thanks Beyond Shades. Less
Rachel and her team are amazing and so practical. She is stylish and smart and knows the industry. We absolutely LOVE all of our window coverings and will continue to refer her to everyone. PS her pricing beats ALL competitors. Don't waste your time with anyone else.
Absolutely Awesome Folks & Products!!! I HIGHLY recommend Beyond Shades!!!
Rachel was amazing, patient and so kind. She knows her business and our selections came out perfect. Will definitely use her again and recommend her to anyone that asks. Another compliment goes out to the installer Kary. Very personable, polite, on time and just awesome.
Beyond Shades has once again gone above & beyond! I am in love & can't wait for my next window treatment purchases! Thank You Rachel Gregersen, your suggestions worked wonderfully!❤️
Beyond Shades has a beautiful selection of products and excellent customer service. They've been a pleasure to work with!
I am very selective with my home décor. From the beginning I was very impressed with the professionalism and knowledge of the Beyond Shades associates. The entire process was flawless. They were always on time and courteous. The end product is stunning. Love, love, love my new window treatments !!!! Friends and family are really impressed at how much of a difference they made. I Highly reco... More
I am very selective with my home décor. From the beginning I was very impressed with the professionalism and knowledge of the Beyond Shades associates. The entire process was flawless. They were always on time and courteous. The end product is stunning. Love, love, love my new window treatments !!!! Friends and family are really impressed at how much of a difference they made. I Highly recommend Beyond Shades. Less
Beyond Shades will exceed your expectations with excellent customer service and a finished product you will surely be proud of!
Professional and personable organization. The owner is amazing!
Beyond Shades is an amazing top-notch small business. I recommended this business to a friend of mine. After receiving their consultation they raved about the personal attention given regarding their home and decor. Once the installation was complete I heard about their attention to detail. Needless say, my friend is thrilled with the outcome. She still says it's the best money she ever spent!
Rachael at Beyond Shades helped us find what we were looking for our home. She provided lots of options and listened to our preferences, and helped us find exactly what we were looking for. Great responsiveness and top level service. Would definitely recommend her.
Rachel and Beyond Shades are fabulous to work with. She's professional and a terrific guide through the process of selecting window treatments. The installation was on time and perfect. Rachel is also a great supporter of community activities and we will call Beyond Shades again and recommend the business without reservation. We have continued to rely on Beyond Shades for our window treatments an... More
Rachel and Beyond Shades are fabulous to work with. She's professional and a terrific guide through the process of selecting window treatments. The installation was on time and perfect. Rachel is also a great supporter of community activities and we will call Beyond Shades again and recommend the business without reservation. We have continued to rely on Beyond Shades for our window treatments and highly recommend this business. Less