based on 42 reviews
Cameron was wonderful in helping me understand and learn our protocols for the new system.
Cameron is so very patient and helpful. Couldn't ask for better service.
Alex, Val and Cameron are such an amazing team!! They are always there to help us through this tricky process of digitalizing. They are prompt and always there to answer my MANY questions (:
Great service, timely response to all our requests and questions, their team knows what they are doing! Love working with company we can rely on in our daily operations.
Cameron, Alex and the team have been great. They communicate very well and got our business setup without any troubles. Thanks!
Very depandable company ! Any time I have had an issues it gets resolved right away, the service is almost too good to be true.
First Class Team! NPA provided us with an enterprise-grade phones solution that worked perfectly right out of the box and payment processing system that saves us money in processing fees. Their install, training and support team know their stuff and always ready to help. Thank you, NPA for a job well done!
We have the best I T Tech - Alex Kiselev! When ever there is a problem - he remedies the situation ASAP!! Thank you Alex!
Very helpful and exceeded all my expectations. I highly recommend
Alex is great!
LAUDERDALE TENNIS CLUB When we signed up with NPA Global over a year ago they told us we could request additional equipment at any time and recently we did request a cordless phone for our front office and to our surprise they provided it to us free of charge! NPA is a great company! In addition, whenever I needed a change in telephone operations, they were very pleasant and quick to make the c... More
LAUDERDALE TENNIS CLUB When we signed up with NPA Global over a year ago they told us we could request additional equipment at any time and recently we did request a cordless phone for our front office and to our surprise they provided it to us free of charge! NPA is a great company! In addition, whenever I needed a change in telephone operations, they were very pleasant and quick to make the changes. I like the options available on the telephone system. Less
Best move I ever made! We switched our credit card processing to NPA about three years ago. It was the first time that a credit card company actually delivered on their promises. In fact, my bill was cut in half and the support is execellant. Several month back, they contacted me and offered to upgrade my phone service, provide new HD touch-screen phones and promised an ultra high quality conne... More
Best move I ever made! We switched our credit card processing to NPA about three years ago. It was the first time that a credit card company actually delivered on their promises. In fact, my bill was cut in half and the support is execellant. Several month back, they contacted me and offered to upgrade my phone service, provide new HD touch-screen phones and promised an ultra high quality connectoin - all while dropping my fees by 50%, let's just say I was concerned at first. As a Veterinarian operating a very busy 24-hour Emergency Animal Hospital, I know that our phones are critical to our operations. But, I was impressed with this group from the start and they have never let me down. So I gave them the go ahead. The service has all the bells and whistles and the phones are ultra hi-tech with large color touchsreens and the connection is clear as a bell. They even delivered on the cost savings. I highly recomment NPA to any business in need of their services. Less
NPA have highly skilled professionals (both technical devs and consultant ) who are passionate with what they do and delivers quality service.
Tom came and explained everything about the system. Then he himself did most of the installation. The installation was a professional job from start to finish. Not only do my employees love this system, but also my customers. It is very quick and user friendly.
Cameron was very informative, and patient with us, he took the time out to explain how the system operates and answered every question we had about the operation of the system. He will be following up with us as we learn to get this running efficiently for our needs. Enjoyed working with him.
We had a great experience with out technicians Cameron and Rick. They were very thorough and answered all our questions, and concerns. I would highly recommend them!!! They can come work for us any time.
This place is a scam run away!!! The guy Tom is a crook... he will take your money and run DONT DO BUSINESS WITH HIM... I worked for him and he is a con artist... Tom is not even his real name!!!
Dave and Beth from NPA were an absolute delight to work with. While the subject matter was more than we were expecting, the insight and depth of knowledge that they brought to the table was impressive. The installation and training went off just as promised and we love our new phones and clover system. Highly recommended. S. Brenner
Outstanding Results. Switched my credit card processing to NPA after meeting with Tom. This is the best move I've ever made, because the 3% discount program is helping me to dramatically reduce my processing fees.
Amazing experience, very fast and took care of all my needs. Service was excellent and definitely sign up with this company if you don't have them already.
Very sharp support staff. Service is very fast and efficient. Highly recommended.
Christian is very professional, friendly and got our installation done quickly. He trained us and got us up and running in no time! We are processing credit cards in a state-of-the art way with ease. Highly recommend!
We here at C&H Automotive love our new Clover systems. NPA has gone above and beyond to help set us up and train us on the new systems. We are able now to use clover to reach out even more to our customers. Thanks NPA !!
Great Rates Installer was amazing. Photoshopped our logo onto our receipts. The training was a breeze and our new Clover terminals really make a statement. Thank you NPA for delivering on your promises!
We love clover They saved us money ! Great IT service-customer service!
Amazing customer service!!!! Thank you National Processing Alliance for a swift transition!!!!!
Fast, friendly service. Service Techs are very knowledgeable. Great Rates and State of the Art equipment. Recommended.
Very professional experience. From the reps who handled the interview thru the highly skilled tech that installed the Clover System and ultimately the after care service and support. NPA is a solid company who's depth of professionalism is seldom seen in this day and age. I would highly recommend this group to those Medical professionals who require Excellent Service and Support.
WONDERFUL,FRIENDLY,COURTEOUS AND BEST SERVICE EVER!!!!!!!
As an owner of a busy health food shop, it is so important for our daily transactions to go quickly and seamlessly without any hiccups slowing us down. Last week we foresaw one of these hiccups, of running out of terminal paper, prematurely approaching us! Yikes! We called NPA and the representative made sure to take care of us. Not only, did this company get us our paper that day, but they sympa... More
As an owner of a busy health food shop, it is so important for our daily transactions to go quickly and seamlessly without any hiccups slowing us down. Last week we foresaw one of these hiccups, of running out of terminal paper, prematurely approaching us! Yikes! We called NPA and the representative made sure to take care of us. Not only, did this company get us our paper that day, but they sympathized by going out of their way to make this happen for us so we wouldn't run out of paper, which would essentially halt our productivity. I am greatly appreciative NPA helped us out of what could have been a big pickle! Thank you to the rep who cared! Less
As an office manager for a two location Orthodontist office, I deal with a lot of service providers. I have to say that everyone at NPA is very helpful, kind and courteous. They actually install equipment in person, went the extra mile to add switching equipment and didn’t even charge us for the time or parts. The system works flawlessly and the rep was highly trained and very unobtrusive to our ... More
As an office manager for a two location Orthodontist office, I deal with a lot of service providers. I have to say that everyone at NPA is very helpful, kind and courteous. They actually install equipment in person, went the extra mile to add switching equipment and didn’t even charge us for the time or parts. The system works flawlessly and the rep was highly trained and very unobtrusive to our workflow during the install. I love the fact that our logo shines brightly on the devices at the checkout counter. Less
We upgraded to the new Clover Systems and their rep came out to install our new credit card machines, normally they are shipped and we would spend hours on the phone trying to set up everything, with NPA they did a fantastic job and i would never have expected such a great service. The installation was done with the highest quality possible and the rep was very professional and informative in exp... More
We upgraded to the new Clover Systems and their rep came out to install our new credit card machines, normally they are shipped and we would spend hours on the phone trying to set up everything, with NPA they did a fantastic job and i would never have expected such a great service. The installation was done with the highest quality possible and the rep was very professional and informative in explaining the system and the process. We have been using the system for over a week now and love it with its many features and addons, helps streamline my business to the 21st century with seamless accounting and client managing software. Less
Excellent and fast service . Very good customer care .
Our rep came in to help us set up and upgrade our credit card system and he was an absolute delight. He made sure we were fully trained, answered any questions we had, set everything up nice and neat and even got us a new router so our internet issues would stop. The absolute best service, i would highly recommend their services.
Its not often that I find the time to write a review, however, I am very impressed with National Processing Alliance. They have an excellent program for Medical Professionals; like myself that saves us a great deal of money! Their service has proven to be reliable and accommodating to my business needs. They have a well rounded team of experts that can provide solutions for any problem and are... More
Its not often that I find the time to write a review, however, I am very impressed with National Processing Alliance. They have an excellent program for Medical Professionals; like myself that saves us a great deal of money! Their service has proven to be reliable and accommodating to my business needs. They have a well rounded team of experts that can provide solutions for any problem and are available when needed. The Clover system provided is cutting edge, with an esthetic that is both elegant and high tech. The training was superb and the install was on a caliber I have not previously experienced. From the cable management to the cleanup there was little disruption to our work flow. This was very important in an office that sees up to 80 patients a day. I highly recommend this group to those in need of their services. Dr Jacob McClean Medical Director at Grand Living 21 Less
NPA is on the cutting edge of technology implementation for merchants. NPA offers solutions that place merchants not just in the middle of but at the forefront of the Cloud based revolution. We would recommend NPA to any forward thinking merchant who wants to streamline their processes, increase efficiency, and cut cost...
Great Experience! The tech was very helpful and knowledgeable! He went above and beyond to even get us a router and create Wi-Fi for our office. We had the Clover system installation done today and this is one of the best systems for payment processing there is out there with numerous applications to make life easier!!
I’ve been with National for a while and when they called the other day to ask me to write a review I said I’d be glad to. I’ve never had one issue the entire time I’ve used their services. They know their business, don’t monkey around with rates. Just received my equipment upgrade as promised and was installed by Christian who was clean, Knowledgeable and efficient.