Bought $6300 above ground pool a few years ago. BCPB installed. The installer sold me a rhino pad for $300 but this year I had to change out liner ..yes liner change after 3 seasons due to moles...upon removal of old liner it was noticed that the pool cove around the bottom (12x25 oval ) was missing & no rhino pad. The pool cove was included in my $6300 cost. I contacted Jay explained circumstances, took photos in case needed. Instead of pool cove the installer used sand in place of cove.Spoke to Jay mgr at Davenport store. He was super helpful & worked with me to offer a chemical credit.I very much appreciated the help. I don't blame GE for lack of pad since I paid BCPB on site but since original install didn't use pool cove that was included in package price Jay made it right.Also want to shout out Cody, I called today Jay off but Cody helped me arrange pick up of the credited chemicals. Very nice & helpful.I've owned 3 pools & Great Escape was by far best local company to work with.Thank you Great Escape. Less

You will find friendly knowledgeable staff and an incredible variety of outdoor furniture and spas. This is a beautiful showroom with anything you could ever want for outdoors. We haven't bought a hot tub yet, but if we do it will definitely be from here. Less