The Great Escape
300 West Armory Drive
South Holland
IL
US
60473
The Great Escape
300 West Armory Drive South Holland IL 60473 US
4.90
4304
What Our Clients Say About Us
AI Summary
Highly rated for quality outdoor products, knowledgeable and responsive staff, prompt professional installation, reliable parts availability, and strong customer service. Main drawback is that prices can be higher than some competitors, though many feel the quality and service justify the cost.
The Great Escape
5
5
1
Uli Vazquez
2026-07-11T22:37:21.174Z
Great customer service, Rob was very helpful and patient with us
Jul 11, 2026
Great customer service, Rob was very helpful and patient with us
UVUli Vazquez
The Great Escape
5
5
1
Marty Mar
2026-07-11T19:54:45.519Z
Everyone I talked to was so helpful! I’ll definitely be coming back!
Jul 11, 2026
Everyone I talked to was so helpful! I’ll definitely be coming back!
MMMarty Mar
The Great Escape
5
5
1
Jo Brockberg
2026-07-11T17:26:09.514Z
The best!
Jul 11, 2026
The best!
JBJo Brockberg
The Great Escape
5
5
1
Mike Hunt
2026-07-11T16:59:34.006Z
Great Experience working with Jim. Picked out a sectional we loved and helped save us some money too. Was on my patio within a week. Excellent experience from start to finish.
Jul 11, 2026
Great Experience working with Jim. Picked out a sectional we loved and helped save us some money too. Was on my patio within a week. Excellent experie... More
MHMike Hunt
The Great Escape
5
5
1
Robert Mccloughan
2026-07-11T16:36:19.937Z
Chad was awesome towork with!Great furniture!!! Super happy!!
Jul 11, 2026
Chad was awesome towork with!Great furniture!!! Super happy!!
RMRobert Mccloughan
The Great Escape
5
5
1
Kelli & David Zabilka
2026-07-11T15:41:40.712Z
First time pool and deck owners - we have worked with Nick several times over the first few months as we adjust, and he is always knowledgeable how to keep our water clean and systems running efficiently. He also took ample time with us as we found the perfect furniture for our deck and made sure we got the best deal possible!
Jul 11, 2026
First time pool and deck owners - we have worked with Nick several times over the first few months as we adjust, and he is always knowledgeable how to... More
K&Kelli & David Zabilka
The Great Escape
5
5
1
Danielle Melucci
2026-07-11T13:49:55.162Z
I recently came in needing a few pool supplies. I was completely lost until Zach found me. Me found all the items I needed and had me pull my car around to the back part of the building to load the heavier items into my car. Wonderful customer service, thank you Zach!
Jul 11, 2026
I recently came in needing a few pool supplies. I was completely lost until Zach found me. Me found all the items I needed and had me pull my car aro... More
DMDanielle Melucci
The Great Escape
5
5
1
Mike Gubitz
2026-07-11T03:46:25.368Z
I do not give 5 stars for a review, but my wife and I are super pleased with the completion of our pool. My Salesman Dave Cartwright really made it easy from start to finish. He went over pool options, set the date for installation in which the pool guys were helpful with and productive putting it up with about 2 hours. Dave set us up with a payment plan we were comfortable with. We have come back to Dave to buy our shock and V pack chlorinators. Everything A+ from top to bottom! I Highly recommend The Great Escape!! Their personal approach to customer service and trust goes a long way with us.Thank you Dave and The Great Escape!!
Jul 11, 2026
I do not give 5 stars for a review, but my wife and I are super pleased with the completion of our pool. My Salesman Dave Cartwright really made it ea... More
MGMike Gubitz
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