We purchased a hot tub with Tony being our sales guy. He told us everything about it and more. If anyone is looking for a hot tub go see Tony, he's the man. BTW years ago, we purchased patio furniture and Gus was our sales guy and he was awesome to work with as well. The Joliet Great Escape has the best service, we appreciate all they have done for us over the years. Less

If looking for a pool,....Ask for Jason Swinson. He was incredibly helpful and extremely knowledgeable. He answered all our questions, in person and emails. Very trustworthy. Really help my wife and I pick out the correct pool for what we were looking for. Will not be disappointed. Rest of staff very friendly and helpful also. Cool store. Huge selection of pool items, pool floats....patio furniture, theater furniture and hot tubs Less

Went to the great escape to look for some pool supplies. I talked to the store manager Pat, he was extremely professional and knowledgeable about the products I was interested in. Would highly recommended! Less