based on 51 reviews
Hiring an working with this company has been one of the absolute worst experiences for my husband and I. They did not even send a crew of trained installers to remove and then reinstall new sliding doors in my home. The untrained 'service crew' installed the door inside out, leaving my home unsecured all night allowing anyone outside to slide the door open and come in my home! When speaking to ... More
Hiring an working with this company has been one of the absolute worst experiences for my husband and I. They did not even send a crew of trained installers to remove and then reinstall new sliding doors in my home. The untrained 'service crew' installed the door inside out, leaving my home unsecured all night allowing anyone outside to slide the door open and come in my home! When speaking to management about it they did not seem to even care! The instillation on my bedroom was also left incomplete and my carpeted brand new bedroom flooded due to the guys leaving the drains plugged. This company has a complete lack of professionalism all around and no customer service care. Much of my home has been damaged and we cannot get over that they left our home unsecured. We cannot warn enough about this company. Less
Outstanding Job! Holley F. and her team came in explained what was going to happen and walked me through the process from start to finish. They were professional and respectful of my property, they arrived on time and stayed until until each phase was completed. My project consisted of 5 panels of glass, which required removing an entire wall. Joe S. took charge and made sure that every detail wa... More
Outstanding Job! Holley F. and her team came in explained what was going to happen and walked me through the process from start to finish. They were professional and respectful of my property, they arrived on time and stayed until until each phase was completed. My project consisted of 5 panels of glass, which required removing an entire wall. Joe S. took charge and made sure that every detail was not missed and rechecked everything to my satisfaction. Special mention to Big Red who without a forklift helped carry the 1100 beam. I need more modifications done and if it's the same team I highly recommend using them. Less
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We ordered a garden window from Hybar. After installation, we found out that the window sits too deep inside the wall frame by approximately 2 inches and is an unequal depth on each side. If the stucco were to be patched, it would flush to the edge of the window and overlap the frame up to the openable portion of the window. We asked for a couple of expert opinions. They confirmed the problem. W... More
We ordered a garden window from Hybar. After installation, we found out that the window sits too deep inside the wall frame by approximately 2 inches and is an unequal depth on each side. If the stucco were to be patched, it would flush to the edge of the window and overlap the frame up to the openable portion of the window. We asked for a couple of expert opinions. They confirmed the problem. We had multiple conversations with Hybar company. They refused to correct their mistake blaming our house structure. We filed a complaint with the Contractors Board, but it would take a few months to process our claim. Finally, we had to hire another window company. After simple frame work, they reinstalled the window in correct position. We had a very bad experience with Hybar, would not recommend them. Less
Wonderful experience. Very skillful work done in a very timely matter and reasonably priced.
Honest, friendly quick and to repair 3 windows. Reasonable price too! 100% recommend to anyone needing window repair
Showed up when they said they would and technician was knowledgeable and did an excellent job. Highly recommend!
I admire the speed and craftsmanship of the Hy-Bar Door specialist who fixed all entrances to my home recently! They have been to my home twice and both times were quick and really addressed a very stick sliding door which the Builder told us was sticky forever! It’s been 19 years of sticking and yanking on the handle. Well the door slides open and closed freely now because of Hy-Bar’s work. Th... More
I admire the speed and craftsmanship of the Hy-Bar Door specialist who fixed all entrances to my home recently! They have been to my home twice and both times were quick and really addressed a very stick sliding door which the Builder told us was sticky forever! It’s been 19 years of sticking and yanking on the handle. Well the door slides open and closed freely now because of Hy-Bar’s work. Thanks for the relief. Less
Marlon came out and solved my problem very quickly and then helped me understand how to avoid other potential problems with sliding windows in the future. Highly recommended!!
Their service techs did an amazing job on my patio door! Highly recommend!
Great and fast service. Technician was on time. They give me a price over the phone and that’s what I paid. I highly recommended them.
So they came an hour early, rebalanced and rehung our front door and leveled the base as well, all in twenty minutes. Couldn’t have been nicer, more efficient, or more professional.
We’re new in town and this company was extremely helpful in solving a door problem over the phone. Kudos Hy Door
Jordan ,yesterday,did a great job with the windows.He is outstanding and communicates well.Please do what you can to keep him forever. Janet Brocklebank
On time and very friendly. Marlon and John did have amazing job. They came out and did exactly what they said. They fix our Glass shower door.
Brutal service. Monay was absolutely horrible to work with and made things extremely difficult. I was trying to get an estimate to replace a $20k door and they would not provide me any information or have a technician call me over the phone to discuss different options. Avoid this place at all costs.
The experience was great. John was on time, very friendly fixed all of our doors very quickly. I would definitely recommend him. Price was good too. Thanks. All my doors are working great now.
My contractor ordered windows in March. Called to get status of delivery turns out they applied our money to another acct. now we have to wait until September to get our windows. How incompetent.
John was punctual, polite, and knowledgeable. He took the time to answer all my questions. What a great employee he is!
Excellent service from marlon lopez and HyBar window and doors. He called to keep me informed of arrival time, showed up on time and explained everything thoroughly. My doors had huge gaps in them and now all close properly after his adjustments and weatherizing. Would ABSOLUTELY recommend Marlon and will use them in the future if needed.
I've been a homeowner here in Henderson for 18 years and have used many different companies in maintaining my home. These folks at Hy-Bar windows and doors provided by far the most superlative service of any company we've used to date. Monet was wonderful and detailed in setting up our service call and Jordan, our service technician was fantastic: competant, personable and efficient. We couldn't ... More
I've been a homeowner here in Henderson for 18 years and have used many different companies in maintaining my home. These folks at Hy-Bar windows and doors provided by far the most superlative service of any company we've used to date. Monet was wonderful and detailed in setting up our service call and Jordan, our service technician was fantastic: competant, personable and efficient. We couldn't be happier! I've already recommended our neighbors who have set up an appointment for next week. Less
We used Hy-Bar to repair our sliding glass door and replace the weather stripping on our front door. The technicians were very professional and completed both jobs effectively and efficiently. I highly recommend them.
I scheduled an appt for AN ESTIMATE to see what work would be needed to fix my sliding glass door…. The scheduler kept saying “when they come out to FIX the door”….I kept correcting her, saying I did not want any work done …. We are older folks on fixed income, so I will be getting estimates…I felt pressured the whole time . So their tech came out, told me we only needed new rollers, which would ... More
I scheduled an appt for AN ESTIMATE to see what work would be needed to fix my sliding glass door…. The scheduler kept saying “when they come out to FIX the door”….I kept correcting her, saying I did not want any work done …. We are older folks on fixed income, so I will be getting estimates…I felt pressured the whole time . So their tech came out, told me we only needed new rollers, which would cost $229…. When I said I would call back if I wanted to schedule the work, tech (Jordan) said I would need to pay $129 for his inspection fee TODAY.. I swore I never heard about that before, and Jordan rudely said that all information is read off a card and therefore I definitely WAS APPRISED of the inspection fee….(I’ll bet she read over that part REALLY FAST cause I’m a pretty good listener.)….Jordan said the inspection fee would be waived if they took the job …. (well, hey !…. I made it CLEAR, on the phone and in person, that I needed ESTIMATES, and next thing I know I’m locked into a job OR ELSE, I’M OUT $129 ……That felt like a sleazy business practice to me, so I said I would call back…..When I called back today to go ahead and schedule the work, , the woman I spoke to said “yes, the inspection fee would be waived, however I would NOW have to pay a 50% deposit first ,”….I asked, ‘why is that ?’, and she rudely stated because they would want to be sure they were going to be paid !!…..I said something about never recommending them to anyone else ( and offered her my credit card), but she said she would NOT send out her tech …. I think I hung up on her, but you can always get a full transcript of your call because they remind you over and over again that your call is being recorded… I may be a senior citizen, but I’m pretty sure that is not the way to do business ! ….. MY RECOMMENDATION : DO NOT DO BUSINESS WITH THIS COMPANY !, Less
Needed new glass in a couple of front windows and decided to change all of them (to get rid of the grills) house looks great and the Hy-bar team did a great job installing all 10 windows. Would highly recommend them. Install team was professional and on time, vacuumed and cleaned up everything.
Fast, efficient, pleasant. I highly recommend.
The technician did a great job. No more stuck or leaky windows.
30 days after measurements and multiple calls to Xander, no bid, no response so no business from us. New to Las Vegas. Disappointed in this kind of response from a contractor when trying to make improvements on our new home. Not even a response of we are busy. Girl in office can only reply, “ I leave him a message.” After a month and several calls, I think they have serious problems. Moving ... More
30 days after measurements and multiple calls to Xander, no bid, no response so no business from us. New to Las Vegas. Disappointed in this kind of response from a contractor when trying to make improvements on our new home. Not even a response of we are busy. Girl in office can only reply, “ I leave him a message.” After a month and several calls, I think they have serious problems. Moving on. Less
Great company, courteous answered phone right away. So helpful. Techs arrived and repaired my door in no time. Now it glides with one finger. Great job. Would use them again!
Hy-Bar has the worse customer service! To keep this short, I'll give a small example but there were many, issues! I had paid 1/2 of the quoted price to get the window ordered so it could be installed 3-5 days later. The service manager, Jeff, called a week later to explain there was an issue with my quote. They certainly cashed my check right away and then called a week later to say there was ... More
Hy-Bar has the worse customer service! To keep this short, I'll give a small example but there were many, issues! I had paid 1/2 of the quoted price to get the window ordered so it could be installed 3-5 days later. The service manager, Jeff, called a week later to explain there was an issue with my quote. They certainly cashed my check right away and then called a week later to say there was an issue. Hmmmm! Jeff should have been calling me to schedule my replacement window but instead he was working his best to get more money out of me. The quoted price was handwritten and type (in two different places) on their service paperwork but Jeff proceeded to explain to me that the window should be $705, not $335! Not sure if Jeff figured, as a women, he could try to get more money out of me. I had to keep calling to find out when the window would be installed after many conversations with Jeff and not backing down to paying more for the window. I had to continuously chase Hy-Bar as they do not call back when they say they will! I would highly recommend NOT to ever use this company! I my opinion, they are dishonest and lack many customer service skills as to how to run a business or even treat paying customers! You can also check out Yelp for more unhappy Hy-Bar customers! Very sad since I love to support family owned business! Less
They were wonderful replacing my broken window. They’re professional, courteous and got the job done in a timely manner. I enjoyed working with them and would definitely recommend.
HyBay service team did a great job repairing my slider. It was very hard to open and now it works like a charm. Well worth the money spent. It took about an hour and they were very courteous and friendly. Would definitely recommend.
John was very pleasant and very nice to deal with. Would highly recommend company
I was able to get an appointment the very next day to repair my sliding glass door. They showed up right when they said they would and were very professional and prompt in making the repairs. They even addressed problems I hadn't called about without being asked. Customer service (John and Adhire) was amazing, I'd recommend them to family/friends in a heart beat. T
Hy-Bar was absolutely amazing! They were prompt and the pricing was way better than I expected to pay to have my window repaired on my home. The installers were very friendly and respectful. Recommend 100%!
Older house, Four years into Revival. Hy-Bar’s helping hand was Professional, Courteous and My doors look and work Perfectly. Big Thank You-Jordan and John
Very satisfied with diligence of tech
We had a sliding glass door on an historic preservation Mid-Century Home that needed to be repaired or adjusted and time was of the essence. Hy-Bar sent an experienced technician within less than 24 hours. He understood how the door, Charlie bar, and lock system operated, made adjustments and explained it, all for a very reasonable fee. I cannot emphasize enough how difficult it was to find this ... More
We had a sliding glass door on an historic preservation Mid-Century Home that needed to be repaired or adjusted and time was of the essence. Hy-Bar sent an experienced technician within less than 24 hours. He understood how the door, Charlie bar, and lock system operated, made adjustments and explained it, all for a very reasonable fee. I cannot emphasize enough how difficult it was to find this level of expertise, and to top it off, someone sent so quickly, and for a reasonable fee. You saved the day! So happy with Hy Bar Windows and Doors. Less
Keeping scheduled appointments would definitely improve your business. Too late for me. You've lost any possibility of doing business with me
The service was done so quickly. The guy was nice.
Very professional and reasonable priced. Serviceman arrived in the promised time window and called 15 minutes before arrival. Service as it should be. Very satisfied!!
They arrived on time ready to work and performed their work with no fuss or hassle.
We had some hick-ups with Hybar in the beginning but found Hybar responsive to our needs once there was better communication. Overall, we feel they went the extra mile and provided services above and beyond what we expected - rejuvenating both our Front Entry And Back Patio Doors so they have new life for years to come. Thank You HyBar - We Would Recommend You to Anyone Looking for A Company Th... More
We had some hick-ups with Hybar in the beginning but found Hybar responsive to our needs once there was better communication. Overall, we feel they went the extra mile and provided services above and beyond what we expected - rejuvenating both our Front Entry And Back Patio Doors so they have new life for years to come. Thank You HyBar - We Would Recommend You to Anyone Looking for A Company That Backs Up Their Work and Goes the Extra Mile. Five Stars! Less
Awesome company and great staff. Luxury residential, commercial, and service all in one.