based on 51 reviews
Excellent work!
I attempted mediation with the owner for over a week before posting this review but to no avail. Let this serve as a warning to others to not expect the Llumar “pro” level installation from this company. Just go somewhere else so you don’t have to be accused of being the problem for their installers mistakes. The Llumar search function is not great on their website, but if you put a zip code for ... More
I attempted mediation with the owner for over a week before posting this review but to no avail. Let this serve as a warning to others to not expect the Llumar “pro” level installation from this company. Just go somewhere else so you don’t have to be accused of being the problem for their installers mistakes. The Llumar search function is not great on their website, but if you put a zip code for Brea or Pasadena, you can find other pro installers. -Story: I had to get my windshield re-tinted with Air 80 due to a crack in my windshield and getting a new OEM windshield replacement. After the first install, an area the size of my hand in the middle of the window had lint bubbles. I called, they said bring it by, and the female manager agreed to reinstall. After the second install, I then noticed scratches in the film in 3 places from the tools they used during install. I called and requested that the film be removed and a full refund so I can just go somewhere else because I did not have faith in their ability to install this correctly. I brought the car down, the guy looked at it, and stated, “I see it right here and there.” He attempted to have it removed right away, but they were too busy so we set up an appointment and I came back to have it removed (4x I had to drive there). When it came time for the refund, the man behind the counter stated they would give me one. I requested to speak to the manager and she came up and stated they would not be honoring a refund because they, “wasted too many man hours on my car.” I stated the film was never installed correctly and she stated it was within reason. She then proceeded to tell me the lint from the first tint was my fault because lint behind my mirror and that the scratches on the second time wasn’t in line of sight and acceptable. I explained that I thought I was being pretty reasonable requesting a refund because they never installed the film correctly and blaming me for an area the size of my hand for lint bubbles and scratches from tooling is 100% an installer problem, not a customer problem. I thought it was pretty reasonable to just refund me and I would walk away and go to another pro installer and move on from this situation. She then tried to say my window was scratched before I gave it to them, proceed to pull out their release form, slammed it on the table, and started pointing at it saying I signed a release saying scratches from windows already there are not their problem. I explained to her it was a brand new window and the scratches were never there after the first install and even the man behind the counter felt it and agreed it was the film and not the window. I left and called the Huntington Beach store to try and speak to a higher level manager or the owner. I spoke to the manger who listened to me and said he felt I was being reasonable with my request and would send an email to the owner. He did offer to install it at the Huntington Beach shop as he was sent there from Costa Mesa to “clean it up”. I declined and he understood and said he would call me back, but nothing. -Observations: 1. Costa Mesa leaves their tint booth garage door open and the rest of their building open during tinting (big center doors on the building). It is obvious the outside air and fans in their tint booth is no where near the “semi-sterile” environment required to tint. 2. “It is a big window” and it should be expected to have issues: If that is the case, and their installers are not trained enough to do it, they should not offer this service. The size of the window should still be free from installer created defects (outside of a little lint), especially from a “pro”. 3. If lint behind rear view mirror is a known problem or my car is too dirty, then tell me to clean it before or tell me to come back. I have never had this said to me as an issue. 4. When I left the first time, a Tesla brought their car back to have the rear window re-tinted. When I left the second time, a sedan came back because their driver window tint was coming off. Less
Great jopb. Thank you.
Excellent experience! Lauren was very helpful and super informative. She helped me choose the best products for what my vehicle needed. I will definitely refer others for any tinting needs. Thank you again Lauren and team. I had a follow up request regarding my tint weeks after installation and yet again Lauren and her team were Awesome! I called in and shortly received instructions to bring veh... More
Excellent experience! Lauren was very helpful and super informative. She helped me choose the best products for what my vehicle needed. I will definitely refer others for any tinting needs. Thank you again Lauren and team. I had a follow up request regarding my tint weeks after installation and yet again Lauren and her team were Awesome! I called in and shortly received instructions to bring vehicle in and Lauren and her team accommodated my request with a solution and I was out of there no later than 1 hour. I remain a very satisfied customer and will recommend Tint Pros to everyone possible! Thank you again for such top notch service. Sincerely, Paul Less
Excellent job! Love the way the car looks! Thank you so much!
The window tinting was fine, but they left the interior doors both covered in dripping water and spotted. They did not even wipe down the doors after completing the installation of the window film.
Efficient and friendly service. They did an outstanding job! Would highly recommend!
These guys are amazing! Thank you Zach for a fine job on this. I am super thankful for the fine work to help me stand out for my Huntington Beach Real Estate business. 🌊🏄🏄♀️🏄♂️ You guys Rock!!!!!!!!
Got tint on all windows except windshield on one of my vehicles done here about 5 months ago, let alone making me pay an arm and a leg compared to other tint companies nearby I trusted them. Now the tint is starting to peel and come off and the lady at the front desk refuses to fix it since I did not keep the receipt yet they definitely have the records considering it was just done a couple month... More
Got tint on all windows except windshield on one of my vehicles done here about 5 months ago, let alone making me pay an arm and a leg compared to other tint companies nearby I trusted them. Now the tint is starting to peel and come off and the lady at the front desk refuses to fix it since I did not keep the receipt yet they definitely have the records considering it was just done a couple months ago. I have told everyone I know to steer clear of these scammers and its pretty clear they have only been going downhill since the old owners left (the old owners used to always value customer service more than money but not anymore). I will take my money, cars and recommendations elsewhere. Less
Tint Pros made the process so easy and smooth. The quality of work is what makes me return every time. I wouldn’t go anywhere else!
Always professional, prompt, and a solid job on window film.
Take all of my cars and trucks also have them do all residential and commercial Tint Great company to work with
Great customer service, great product and attention to details, I will highly recommend them to all my friends and clients.
Horrible customer service
Tint pros is the best. 3rd vehicle I’ve taken here over the last 10 years and they’ve always done a perfect job. Lauren is excellent at giving you all the options, pricing and scheduling. They were done an hour earlier than they quoted me. Go here!
I was looking for tint for my car, Lauren couldn't remember what type of car I had 3 different times, and you have to give them $100. just to make an appointment. After calling around, they asked very pricey, so all things considered I passed.
Great quality products with Professional installation.
Knowledgeable friendly staff
Friend folk and great prices!
They did an awesome job on the front two windows of my Jeep. So happy and will come again in the future.
Best of the best! Thanks to Cory and Greg’s team!
I brought my mom's car in to tint the sunroof because she was complaining about how hot it was due to there being only a cloth barrier between the glass and the interior cabin. Well, the car is still hot but at least the heat isn't coming through the sunroof. They did such a good job on the tint it looks completely stock, aside from there being less heat transmission. I'll definitely be going bac... More
I brought my mom's car in to tint the sunroof because she was complaining about how hot it was due to there being only a cloth barrier between the glass and the interior cabin. Well, the car is still hot but at least the heat isn't coming through the sunroof. They did such a good job on the tint it looks completely stock, aside from there being less heat transmission. I'll definitely be going back. Less
Extremely professional services. Very upfront about all costs and options. They were able to remove faded tints from a previous owner with no damage to the glass. Love the work they did on my TLX. Definitely recommend to anyone looking for quality ceramic tints. Purchased the Pinnacle series, 30 upfront and 15s around the back.
Friendly knowledgeable staff with the patience to explain all of my options and the procedures of each. I just spent $2,500 to do the front of my vehicle. I did my '2020 Mercedes Benz, Sprinter 3500XD that has a full conversion interior and os 9' 7" tall. So use this as a base line for your pricing. Parking is wide open and easy-to-navigate. Getting there from the main road and getting out is a l... More
Friendly knowledgeable staff with the patience to explain all of my options and the procedures of each. I just spent $2,500 to do the front of my vehicle. I did my '2020 Mercedes Benz, Sprinter 3500XD that has a full conversion interior and os 9' 7" tall. So use this as a base line for your pricing. Parking is wide open and easy-to-navigate. Getting there from the main road and getting out is a little confusing. But you can clearly see it from the road. I will update this post in 30 days to see how the material worked on my vehicle. They used a LLumar product that is 11.5 mils thick and has a 10 year warranty. Jason was the manager that helps me with everything. Less
The Tint Pros are awesome and the best around! They do a great job and you won't find better quality tint! Also fast service and great staff to work with! Love them!
They squeezed me in on a saturday and did a fantastic job tinting 5 windows. Will be setting up an appointment for a sun strip soon!🤙
The Tint Pros are truly window tint experts. And the film they use is the best in the industry. If you love your car and it's worthy of a great tint, then go with The Tint Pros.
This is where you go when you want the work done perfectly. Very professional and attentive to your wants! Jason is also great to work with.
$90.00 for 1 window give me a break
I’ve taken all of my vehicles here (Huntington Beach and Newport Beach locations), along with all of my family and friends. Greg and his team are the best in the business, hands down. The staff is extremely knowledgeable, professional, and they only offer the best products; You get what you pay for and they’ll guide you in the right direction when it comes to your individual needs and budget. I h... More
I’ve taken all of my vehicles here (Huntington Beach and Newport Beach locations), along with all of my family and friends. Greg and his team are the best in the business, hands down. The staff is extremely knowledgeable, professional, and they only offer the best products; You get what you pay for and they’ll guide you in the right direction when it comes to your individual needs and budget. I highly recommend giving them a shot, as thousands of others have over the past 40 years. Less
Good service and quality
You get what you pay for
They make sure the job is done properly. They stand behind their work. Place is tops, and their Gothard shop has tinted my car windows since 1981.👍
Awesome tint shop with a huge range of products. They removed my my cracking tint and replaced it with some heat blocking, lifetime warranty, next level tint. Highly recommend, work was done on time and the staff was friendly. Big thanks to Jason and The Tint Pros team!
Heard only good reviews about The Tint Pros. I have a show vehicle and will only go to The Tint Pros for tint. The film used is the best in the industry, and does not fade, turn purple, or bubble. Good service, friendly staff. They have been in the tint industry for generations. Highly recommended for any type of vehicle.
The Tint Pros are amazingly fast and do an excellent job. The staff is knowledgeable and setting up an appointment very done easily. When I arrived they were ready for me and got me on my way with no trouble. Best of all, the work was flawless. Staff was patient in helping me understand the different types of tint and in giving me proper recommendations. If you're looking for the best tint co... More
The Tint Pros are amazingly fast and do an excellent job. The staff is knowledgeable and setting up an appointment very done easily. When I arrived they were ready for me and got me on my way with no trouble. Best of all, the work was flawless. Staff was patient in helping me understand the different types of tint and in giving me proper recommendations. If you're looking for the best tint company in Newport Beach, look no further! Less
Tint Pros is the BEST! After years of melting during the summer in our office due to the heat coming off our big front windows we finally had it tinted! Best decision we ever made. Thank you Danelle Frazier for all your helpful knowledge on commercial window tinting & helping us through this process. Best company & best customer service around. Thanks Tint Pros!
The Tint Pros delivers on superior quality every time. I have used them for my cars, clients cars and their luxury homes. It's a company I can always trust to get the job done with perfection.
The Tint Pros did a great job on the three cars I've had tinted. The first car's tint still looked great after 15 years. The quality of work and friendly atmosphere keeps me coming back. I've also used them for commercial office tinting which came out great as well.