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I rarely write reviews, let alone a bad review, but considering our recent experience with Superior Roofing, I felt compelled to write. Last week we had scheduled an appointment for an estimate, and the project manger, a Mr. Hernandez, did not show. I called, and the polite, professional, young man who set up our appointment answered, told me he would find out what happened and call back, he neve... More

I rarely write reviews, let alone a bad review, but considering our recent experience with Superior Roofing, I felt compelled to write. Last week we had scheduled an appointment for an estimate, and the project manger, a Mr. Hernandez, did not show. I called, and the polite, professional, young man who set up our appointment answered, told me he would find out what happened and call back, he never did. Because of the gas shortage, I figured something had happened and called back on Monday. The same young man explained the gas shortage played apart, and we rescheduled for today. It happened again, I wait, and Mr. Hernandez was a no show, I called, was told by the same young man that he would get back to me within five minutes. He did not, no one showed, and no one called. I stayed home from work to wait. If they show this lack of support and respect for someone trying to have them estimate a job, I can only assume that should a job be contracted, the same lack of concern would be the same. I wouldn’t recommend them and suggest folks look elsewhere for roofing and stucco work. Less

Unfortunately, it seems that contractors in the Charlottesville area cannot keep appointmentsor promises, and Superior Roofing Charlottesville VA is another company that falls on this list. After three attempts and promises of return calls to receive an estimate for a job, this company has failed to return a call, reschedule, or promise. I can not recommend this company. I recommend looking else... More

Unfortunately, it seems that contractors in the Charlottesville area cannot keep appointmentsor promises, and Superior Roofing Charlottesville VA is another company that falls on this list. After three attempts and promises of return calls to receive an estimate for a job, this company has failed to return a call, reschedule, or promise. I can not recommend this company. I recommend looking elsewhere if you want work to be performed. Another company will receive the benefit of a big project job from horrible customer service. Less

We were in need of roof replacement - had developed a small leak in master bathroom. Called Superior Roof - sent a representative out to our home - took measurements and two days later had an estimate for complete tear down and replacement. The estimate we were given was a good solid price. Our home was a 2180 square foot ranch. They assigned their staff to come out early on a Friday morning ... More

We were in need of roof replacement - had developed a small leak in master bathroom. Called Superior Roof - sent a representative out to our home - took measurements and two days later had an estimate for complete tear down and replacement. The estimate we were given was a good solid price. Our home was a 2180 square foot ranch. They assigned their staff to come out early on a Friday morning and their crew worked diligently throughout the day and it was hot. To my surprise our roof was completed before dark and the work crew made certain the clean up was done and ran a magnetic rake to ensure any nails were cleared up around the house. Not to mention the contract and warranties and guarantees were outlined and explicit in detail. Superior Roofing work ethics are wonderful and their professionalism is outstanding! Thank you so much and am so glad that we chose your company to replace our roof. Would highly recommend your company and services to anyone. Less

I had been waiting all summer for another company to find the time to replace our gutters. I finally gave up and started calling other roofing companies. Many didn't return calls, a few said that they couldn't get to me for months, one even told me they simply don't have enough staff to service all of the demand. When I called SUPERIOR ROOFING, they responded immediately, got me an estimate wit... More

I had been waiting all summer for another company to find the time to replace our gutters. I finally gave up and started calling other roofing companies. Many didn't return calls, a few said that they couldn't get to me for months, one even told me they simply don't have enough staff to service all of the demand. When I called SUPERIOR ROOFING, they responded immediately, got me an estimate within days, and completed the job beautifully within a week of my submitting the contract. I am so pleased and grateful for their responsiveness, their professional communication, their high level of service and high quality of the work. Thank you! Less

I had them replace my roof and also install gutters and they did an excellent job. They will also match or be any competiors price.

After the severe weather we had back in February, every roofing company I called was booked for weeks and weeks, with seemingly no one able to come out and repair the roof and gutter damage caused by a tree falling onto my home. After nearly two months of not hearing back from companies when promised a call, or being told that everyone was still booked from the continuous storms, I found Superior... More

After the severe weather we had back in February, every roofing company I called was booked for weeks and weeks, with seemingly no one able to come out and repair the roof and gutter damage caused by a tree falling onto my home. After nearly two months of not hearing back from companies when promised a call, or being told that everyone was still booked from the continuous storms, I found Superior Roofing. I called and told them the circumstances, the damage, and that I needed someone to come as early as the next day, and within three days every bit of damage my roof sustained was repaired. Superior Roofing replaced nearly 80' of gutter, countless shingles, fixed damage to a portion of the ridge, and patched a hole through the shingles and plywood. The crew was professional, polite, and very hard working; the quality of service that we received was phenomenal, and the roof and gutters look flawless. The price for the materials and job were perfectly within our budget, and absolutely reasonable for the wonderful work done. Once we decide to replace the rest of the gutters on our house, we will without a doubt be giving Superior Roofing a call. Less

I had a really great experience with Superior Roofing! We needed emergency service on a Saturday and Superior Roofing called me back shortly after I left a message, got the guys out to my house within a few hours, and had the work done shortly after that. All the while a manager was in contact with me over the phone a few times throughout the day with updates and information. They did a great ... More

I had a really great experience with Superior Roofing! We needed emergency service on a Saturday and Superior Roofing called me back shortly after I left a message, got the guys out to my house within a few hours, and had the work done shortly after that. All the while a manager was in contact with me over the phone a few times throughout the day with updates and information. They did a great job for a reasonable price. Less

Excellent price for the quality of the work completed (roof replacement). Took longer than expected due to smaller crew—weather delays meant crew size was split in order to enable them to work multiple roofing jobs at the same time. Communication was inconsistent over time—some prompt responses and some times when we had to call repeatedly to get updates on when the work would be begun. Good f... More

Excellent price for the quality of the work completed (roof replacement). Took longer than expected due to smaller crew—weather delays meant crew size was split in order to enable them to work multiple roofing jobs at the same time. Communication was inconsistent over time—some prompt responses and some times when we had to call repeatedly to get updates on when the work would be begun. Good follow-up afterwards when some roofing nails remained on the ground and additional clean-up was needed. Would recommend to others. Less