based on 533 reviews
Excellent care and service! Shericia was very helpful and friendly! Dr. Bauer always provides the best care and treatment for my eyes!
Always great to work with. Dr Robert takes his time and answers all questions. Highly recommend Midwest Eye.
My daughter and I just had our first appointments yesterday and everyone was amazing from start to finish. The assistant that took care of me was so kind, comforting, and made me feel completely at ease, as I previously had a bad experience years ago. I will definitely recommend to everyone!
My appointment was on Halloween and Dr Todd was dressed up like a minion and it was very hard to keep a straight face while he was examining me and asking me questions about my eyes but it was a fun and thorough visit as usual they're very professional they're on time the place is friendly and fun I've been going to him for years and will continue to use his services
Wonderful office with a great staff that is always quick to listen and help. Dr. Robert is so good about answering all my questions. He genuinely enjoys the chance to share his knowledge, and as a patient, I know how rare this is. Always a good experience here.
Very Professional
Every bit of my eye exam experience was comfortable and enjoyable. The facilities are top notch and Dr. Robert is extremely knowledgeable and kind. This is definitely my choice for eye care for the foreseeable future!
Eye exam went well. No problems. Even though I was late for my original appointment, and needed to re-schedule, was not happy in not being taken on Monday. But all went well Wednesday
Dr. Robert has been my eye doctor since I was 13 years old. Now, he cares for my husband and children as well. Dr. Robert has the most incredible bedside manner I have ever experienced. Together, his expertise, comprehensive examinations and bedside manner make him the BEST in the industry! Five PLUS stars! Thank you for all you’ve done for us over the years Dr. Robert!
I went to Midwest Eye for a regular eye appointment and was so impressed with all of the employees there. From the moment you walk in, you are greeted with a smile and Dr. Robert is terrific as a doctor! I went to him years ago and due to my current insurance I was able to go back to him again. He answered all of my questions and didn't rush through the exam, as well as offered some advice as ... More
I went to Midwest Eye for a regular eye appointment and was so impressed with all of the employees there. From the moment you walk in, you are greeted with a smile and Dr. Robert is terrific as a doctor! I went to him years ago and due to my current insurance I was able to go back to him again. He answered all of my questions and didn't rush through the exam, as well as offered some advice as to what to do for dry eyes. I would recommend Midwest Eye to anyone looking for a good optometrist! Less
Extremely responsive service and professional care....would highly recommend thier services!
Complete satisfaction
Very professional. Nice, attractive, office design. Everyone is knowledgeable, especially Dr Barbaro. I am new patient and they spent a lot of time with me.
Easy to schedule an appointment. Very helpful and professional staff
I traveled all the way from Arizona to Chicago for my eye exam with Dr.Robert at Midwest Eye. They’re that good.
Always a pleasant experience! Lisa and Pam have always taken the best care of me, and Dr. Robert always takes his time to explain things when the exam is over.
Recomiendo al dr. Robert. Es muy buena persona, muy profesional hace muy bien todos los exámenes de ojos,pone atención a todas tus necesidades.❤️
Place was very clean, Service was very quick and professional, Doctors were very knowledgeable and helpful overall every one was friendly
Dr Robert and the entire staff are always very welcoming. They treat you like part of the family. Very knowledgeable and always takes time to go over each aspect of the exam. I highly recommend Midwest Eye
I felt encouraged and positive about the way I protect my eyes. All the staff members there were friendly and caring.
Arrived on time for my appointment waited for 5 minutes and was attended by an assistant who took photos the Dr Bauer examine me and answer any questions I had. I will definitely return next year for my examination.
Professional, friendly and very helpful.
Professional
The doctors and staff at Midwest Eye are both professional and friendly. Doctor Todd Robert and the technicians give a very thorough eye exam. I have received great care in the many years I have been going to Midwest Eye. I can recommend them highly.
The staff is very professional. I received since I walked in, accurate information for CoPay and additional payments. The Doctor is fantastic. I got full details of my actual condition.
Comfortable, friendly environment. Dr. Robert fully explains the results of your examination and test results. DK
Beyond excellent from top to bottom! A very, very good experience for my first visit. I have used other doctors/private practices during the last 30 years or so but Dr. Robert has been the most thorough by far as examining and reviewing results and making sure that he gets it 100% done accurately. The entire team from initial reception, assistants, optometrists are top shelf performers. I walk... More
Beyond excellent from top to bottom! A very, very good experience for my first visit. I have used other doctors/private practices during the last 30 years or so but Dr. Robert has been the most thorough by far as examining and reviewing results and making sure that he gets it 100% done accurately. The entire team from initial reception, assistants, optometrists are top shelf performers. I walked away feeling completely comfortable with my examination and choice of new glasses. I couldn’t speak more highly of a doctor or their practice! Less
My Family and I Love Midwest Eye 🩷 The most Professional and Caring Doctors and Staff. A+ Midwest Eye.
Dr. Robert was very patient with my son who was terrified for the check up. He was fun and interactive to make him feel comfortable.
I was very satisfied with the care I received at Midwest Eyecare. Everyone was very thorough and explained what they were doing so you understood what they were saying. They all made you feel welcome with smiles on there faces and they all worked as as a team of professionals.
Dr. Robert and the staff at Midwest Eye are the best! Lisa will help you find the perfect pair of glasses. Highly recommend!
All the staff are personable. Dr. Robert explains things well.
Dr. Dean is the BEST!!!!
I really enjoyed my previous eye dr but we moved so I needed to find a new one in the suburbs. I found this office through yelp and had a mostly good experience. While they were upfront in informing me there was a contact lens “service fee,” I did not expect it to be as high as it was. The staff were all very friendly and I enjoyed chatting with DR Bauer. The only problem was when I was checking ... More
I really enjoyed my previous eye dr but we moved so I needed to find a new one in the suburbs. I found this office through yelp and had a mostly good experience. While they were upfront in informing me there was a contact lens “service fee,” I did not expect it to be as high as it was. The staff were all very friendly and I enjoyed chatting with DR Bauer. The only problem was when I was checking out. The woman at the desk wasn’t sure how to order my contacts and almost charged me double. Not sure if I’ll come back based on costs alone. That being said, the office seemed very up to date and clean. Less
I absolutely love Midwest Eye. Dr. B is the best. He always shows compassion & dedication to make sure my eyes are seeing 20/20! I have been with the company for over 10 years now. When I first started wearing contacts at 16 for sports Dr. Todd explained everything & I have never had a problem. The Techs are wonderful as well- always very patient, make sure I’m comfortable & very professional! Wo... More
I absolutely love Midwest Eye. Dr. B is the best. He always shows compassion & dedication to make sure my eyes are seeing 20/20! I have been with the company for over 10 years now. When I first started wearing contacts at 16 for sports Dr. Todd explained everything & I have never had a problem. The Techs are wonderful as well- always very patient, make sure I’m comfortable & very professional! Wonderful Team. Highly Recommend! Less
As I came the office. I was greeted too a friendly face. The service was very prompt and always with a smile. Dr. Robert made me feel very comfortable as did everyone.
Great experience!
Dr Robert's was excellent! Very informative and took the time to answer any questions that I had...I highly recommend his care.
I enjoy seeing Dr Bauer, as I have done for years. His refraction for a prescription is careful and accurate. He is calm and warm. I think the office doesn't promote him sufficiently though, as he is not easy to find searching online.
Dr Robert is my Eye Doctor for more than 20 years, he is very efficient, always gives good advice and guidance for eye care. Everyone in the clinic is very friendly and professional. Optical department techs. are excellent and knowledgeable.
Brought my 95 year old mother-in-law in for an appointment and classes. Everyone could not have been kinder or more patient. Dr. Robert did a wonderful job explaining her diagnosis to her. She did not want to spend a lot on glasses and they were able to offer her low cost options. A great experience!
Friendly, patient and accommodating office staff; well-trained test technicians; personable, Dr. Todd is the most knowledgeable and up-to-date optometrist I’ve encountered. We have a 25 year relationship!
This was my first visit to Midwest Eye. Everyone I came in contact with was very nice and helpful. The staff made sure I understood everything and answered my questions. It was a really good experience.
Best eye office! Dr. Robert, Dr. Bauer and their staff are wonderful, knowledgeable and friendly. Lisa is amazing at eye wear selection. I highly recommend.
Very thorough and compassionate care. Thank you!
I rarely am impressed with a care facility of any type on first visit. This is an exception. Excellent in all phases.
Dr. Bauer is the BEST eye doctor I have ever seen!! Extremely thorough, patient and explained the exam better than any other vision center I have been to. 10/10 would recommend for anyone looking for a new optometrist in the area!
I had a great experience. The customer service is great the staff is very pleasant.
Dr Robert did a great job with reviewing my eye health and suggesting next steps to manage eye pressures. Assistant DR to be Saba was very professional and performed eye exam. Also turned over my glasses to have lenses replaced under the warranty for a few scratches, no charge. Very Pleased.
Rock-solid and friendly eyecare professionals. Def recommend.
The best service and very professional.
After 30 years, it is gotten even better service was outstanding!!!!
Dr. Robert and his staff are amazing! The thorough exam, attention to detail, patience, friendly and welcoming treatment is the absolute best. You will not find better eye care anywhere!
Great service above and beyond what I expected.
The exam was very thorough and the staff nice. Dr. Roberts took his time to explain exactly what my problem was in a way I could understand. We have always been happy with everyone at Midwest Eye.
Dr Todd Robert. He’s simply the best. Lots of experience and it shows. Worth making time to see him.
Extremely Thorough!
Pleased with my new glasses. Excellent service as well.
Friendly, professional team, thorough testing and an extensive gallery of frames I've seen nowhere else. Not to mention expert support for good fit and good looks. This was my first visit and definitely not my last.
As a first time customer, I am very impressed with all of the positive energy received from the first technician to the very last optician.
Annual eye exam and contact lens fittings. With the expertise of Dr. Todd Robert, I have been able to avoid using readers for which I am very grateful!!
Everyone was so nice, I would recommend this place , very happy with the service
We just had an appointment with Dr. Robert for my daughter's Orthokeratology fitting this week. Dr. Robert is awesome. He is very nice, knowledgeable and professional. Everyone in the office are very friendly. My husband made an appointment for himself right after my daughter's appointment.
I have been a patient of Dr. Robert since he got out of college. He is the only one I trust with my eyes. The staff there is like family.
It is so nice to be treated with respect and have someone really care about your experience. I have been getting my family's glasses here for years. Prices are competitive and service is outstanding!
Dr. Robert is an excellent eye doctor. He’s patient, professional, kind and personable. He really cares about his patients. I’ve been a patient of his for over a decade. Lisa is great too. She’ll take time to assist you with choosing awesome eye glasses. I would definitely make his office a resource for Optical care!👍🏽⭐️
Wow! I cannot sing enough praise about Dr. Robert and his team. Customer service was incredible but more importantly Dr. Robert's was so incredibly knowledgeable, kind, professional and patient. What I think really sets he and his partner apart is their incredible non profit work they do in less fortunate countries. The facility is clean and beautiful too. Just go here, you'll be impressed!
I am not comfortable posting any details for the whole world to see. Sorry about that, but never about seeing Dr. Todd Robert at both his former practice and his new one, now called Midwest Eye. His exams are very thorough.
Another yearly check up with Dr. Roberts and as always outstanding experience from the testing by Aleah, the exam with Dr. Roberts and the glasses fitting with Pam. I’ve been going here for over 20 years and trust no one else for my family’s eye care.
Midwest Eye always provide great service, truly interested in customer satisfaction, and have a great selection.
Dr. Roberts is the best ophthalmologist I have ever met. He can fine tune your glasses better than anyone. I can see better now after seeing him than I have in 40 years. Lisa has experience in choosing and fitting glasses that brings her to the top of her field. I call her my glass whisper.
Dr Robert provided a very thorough eye exam; he left no doubt in my mind what was needed for my vison. Staff is excellent and the office is very inviting!
The best exam I’ve had in a long time and wonderful staff !
They were able to help me out within such a short notice! I would give 100 stars if I could. Thank you!!!
Dr. Roberts and his staff are excellent. They are punctual, courteous and very through in their assessments. Dr Roberts has been a true blessing to me. He discovered that I had glaucoma at the early stage. I have had no problems since I started seeing him. I love Midwest Eye ♥️
Dr. Robert’s team was able to get me in on very short notice. The entire staff is extremely professional. They have state of the art equipment to check on the health of my eyes. Dr. Robert spent a considerable amount of time with me answering my questions and helping me find a solution to my needs. I left the office with a couple of options to try so we can determine what works best. I so apprec... More
Dr. Robert’s team was able to get me in on very short notice. The entire staff is extremely professional. They have state of the art equipment to check on the health of my eyes. Dr. Robert spent a considerable amount of time with me answering my questions and helping me find a solution to my needs. I left the office with a couple of options to try so we can determine what works best. I so appreciate the one on one experience and how Dr. Robert listened to my concerns. Thank you! Less
Very professional and extremely knowledgeable. They take the time to explain everything.
Beautiful office, great people and quality care! Best eye doctor in the Chicago area!
Excellent Service!
The entire staff is friendly from the moment we walked in.
Great service. I enjoyed my first visit here. I was referred by a family and a coworker. The two of them were definitely right. I will continue to come her forever. They won me.
I’ve been going to Dr. Robert for years now and it’s a great experience every time. He’s super knowledgeable and a true expert at his craft. He also makes sure to answer any questions you may have. The staff is super friendly as well. Highly recommend!
I originally had an appointment for another eye care place but they canceled last minute. I called numerous places on a Saturday morning and none of them would take me. I wish I called this place first, they took me in as soon as they could. Helped me with my insurance coverage and found the best plan to get around paying those extra fees. They were all so kind and helpful. The doctor was very he... More
I originally had an appointment for another eye care place but they canceled last minute. I called numerous places on a Saturday morning and none of them would take me. I wish I called this place first, they took me in as soon as they could. Helped me with my insurance coverage and found the best plan to get around paying those extra fees. They were all so kind and helpful. The doctor was very helpful and recommended a brand that was the same that I was using but the cheaper version. They even gave me a rebate! I will be going here for now on. Less
Very nice staff and doctor. Would recommend.
I’ve been a patient of Dr. Robert for just about 20 years. Dr. Robert is one of the best doctor that I have been to. He is incredibly passionate about the work he does which leads to such an easy experience being a patient. No matter if I am just coming in for an annual check or if something more concerning creeps up, I always leave the appointment feeling confident with my care. It’s tough to fi... More
I’ve been a patient of Dr. Robert for just about 20 years. Dr. Robert is one of the best doctor that I have been to. He is incredibly passionate about the work he does which leads to such an easy experience being a patient. No matter if I am just coming in for an annual check or if something more concerning creeps up, I always leave the appointment feeling confident with my care. It’s tough to find great doctors now, you won’t go wrong here. The supporting staff in the office is also top notch, super friendly, professional and courteous. Less
Dr. Robert and his team are professional and talented. They make each and every patient feel important and cared for.
Very competent and pleasant folks.
Prompt, professional, and friendly service from all the staff!
Great service!
Top notch place for eye care. They have ophthalmologists on staff (a medical Dr.). That's a big step up from your typical eye care establishment. If you care about your eyes, that should matter. The entire office is professional and courteous. It took no time to get through the insurance billing... And that can be difficult for some I care clinics. I highly recommend these guys.
Great experience. Didn’t wait long. Dr Todd was friendly, knowledgeable, and made great recommendations for me.
Staff is very friendly! Christa and Thomas were helpful, sweet and explained everything to me. And Dr. Dean Bauer is the best! Very kind, thorough, explained options with pros/cons for vision correction and a wonderful person overall. Highly recommend!
Dr. Todd Robert at Midwest Eye is the best. We have been going to Dr. Robert since he first joined a practice in Downers Grove years ago. He is always up to date and performs thorough examinations for both eye health and glasses/contact lenses. Ron & Carolyn
Great experience! I had not been in for a comprehensive eye exam in a very long time. Dr. Robert was recommended to me from someone that has been going to him for many years. Everyone that I met there was very Professional and very friendly. My eye exam was very thorough and I now have a good starting point going forward. Dr. Robert showed me the scans of both of my eyes and took the time to expl... More
Great experience! I had not been in for a comprehensive eye exam in a very long time. Dr. Robert was recommended to me from someone that has been going to him for many years. Everyone that I met there was very Professional and very friendly. My eye exam was very thorough and I now have a good starting point going forward. Dr. Robert showed me the scans of both of my eyes and took the time to explain what everything meant. It was fascinating! Less
Efficient and friendly.
Very professional, curtious and friendly. I will visit annually.
Warm reception. Professional staff and easily communication. Explaining every details.
Long time patient. Super, caring, friendly staff! Professional attention to detail. Always satisfied with care and service. Love Midwest Eye!
Dr Robert was very friendly and knowledgeable. He explained all aspects of my tests which immediately made me feel at ease. His technician was wonderful. She explained each test before it was performed and the purpose of it. The front desk staff was so friendly I immediately felt at home. I love this group! They are the best!
Dr. Todd Robert is my favorite doctor ever!!! He is kind and courteous to his clients. He knows their concerns and fears also. Also, his staff is amazing and very helpful to your needs. Best ever for eye care!!!!
I wouldn't trust my eyes with anyone else. Professional, and a great staff!
Always feel confident that I am getting the very best experience here. Doctors and staff very friendly
Dr. Todd Roberts is not only an incredible eye doctor. He is a joy to visit. I look forward to my appointments. And Lisa provides the best service when it comes to finding and fitting the best glasses. The technicians, pleasant and efficient. The front desk staff, welcoming and helpful. Always an enjoyable experience all around.
Dr. Robert is excellent. I am a retired physician (Internist and Hematologist) and I have been seeing Dr. Robert for over 30 years. I used to live close to the office but I moved out of the area over 5 years ago. Now I drive 45 minutes each way to see him. When it came time for eye surgery, he referred me to a skillful surgeon and I had a wonderful outcome. I very highly recommend Dr. Robert!
We love Midwest Eye, they are terrific! Thank you so much for your kindness, professional manor and smiles 😎👍
Very professional Doctors and Staff. Very happy with my visit.
Dr, Robert was very thorough and did a good job of explaining everything.
Midwest eye has good doctors. Very pleased with there service
The exam started on time as scheduled. The staff was very courteous and explained each test that they were doing. Dr Roberts then did a thorough eye exam and prescription check. He answered any questions and concerns that I had in detail. I have been using him for years and will continue to do so.
Excellent service and my doctor is very caring and provides good advice. Would highly recommend anyone who looks for professional eye dr and good customer service.
I have been going to Midwest Eye for years and I think I couldn’t get a more thorough eye exam anywhere. The office staff very helpful and friendly.
Highly unprofessional administrative office. Optical store and eye doctor are very good but once they turn it over to their administration, be aware. Glasses do not arrive within 3 weeks of ordering. Nobody follows up or calls you to cancel appointments if glasses or contacts are not in for appointments, to pick them up. Contacts are not labeled for left or right eye. Orders are being mixed u... More
Highly unprofessional administrative office. Optical store and eye doctor are very good but once they turn it over to their administration, be aware. Glasses do not arrive within 3 weeks of ordering. Nobody follows up or calls you to cancel appointments if glasses or contacts are not in for appointments, to pick them up. Contacts are not labeled for left or right eye. Orders are being mixed up and show up with up to 4 weeks delay. Less
😊
Dr Robert very thorough and professional and staff was very nice
An excellent eye exam, very thorough and professional. In addition to a review of my existing prescription, I received a full eye health exam. Getting older and the thought of losing my sight is a little disturbing. But Dr. Robert and his assistants are fabulous. They inspire confidence and gave me a terrific assessment of my eyes. Just completed my third annual exam.
Dr Bauer is great! Good demeanor with my 8 year old son
I have been a patient of Dr. Robert for many years. He is easy to talk with and very informative about the different tests given. He is always looking for better/ new ways to help his patients.
Dr. Todd Robert is a consummate professional each and everytime I am seen by him. He is also a great man who really cares about his patients. The care he provides to each and every patient is like he is rendering treatment and consultations to himself or one of his family members. His support staff mimics this same care, consideration and consistent quality customer service through out every stat... More
Dr. Todd Robert is a consummate professional each and everytime I am seen by him. He is also a great man who really cares about his patients. The care he provides to each and every patient is like he is rendering treatment and consultations to himself or one of his family members. His support staff mimics this same care, consideration and consistent quality customer service through out every station in the facilty. I would not trust the only eyes that God, who created the heavens and this earth we live on, and gave me when I was born, to enjoy and see His glory in this world, to any other eye professional other than Dr. Todd Robert and his team at Midwest Eye. Thank you Lord Jesus for Todd Robert and Midwest Eye!!! Less
Recommended by a friend, Dr Robert was wonderful for my five year old daughter’s first eye exam and my routine annual. Obviously you want a doctor with knowledge and expertise (and he has it plus all the latest equipment and testing tools), but what I think makes Dr Robert above and beyond most others is his bedside manner; his ability to make you feel comfortable while explaining any and everyth... More
Recommended by a friend, Dr Robert was wonderful for my five year old daughter’s first eye exam and my routine annual. Obviously you want a doctor with knowledge and expertise (and he has it plus all the latest equipment and testing tools), but what I think makes Dr Robert above and beyond most others is his bedside manner; his ability to make you feel comfortable while explaining any and everything you want to understand about eyes and the various tests and results. He takes his time with each patient and was as kind and effective with my five year old as he was with me. If you want a knowledgeable doctor who’s also personable and patient with you explaining and answering any questions you have, I highly recommend Dr Robert. Less
I was seen right away and had a very thorough exam. I'm happy to make this my new ophthalmologist center.
This was my first visit and I will continue to come back here! Incredibly friendly, passionate, and knowledgeable staff! They fully explained all the tools they use and what they’re used for which I love! Professional and clean environment. Fully explained all the results from the tests on site with you. Lisa even helped me break out of my comfort zone with my new glasses and really gave me a con... More
This was my first visit and I will continue to come back here! Incredibly friendly, passionate, and knowledgeable staff! They fully explained all the tools they use and what they’re used for which I love! Professional and clean environment. Fully explained all the results from the tests on site with you. Lisa even helped me break out of my comfort zone with my new glasses and really gave me a confidence boost. Less
Efficient, professional, personable. Highly recommend Dr.Bauer and his staff.
I appreciate you and your staff. So very helpful and Dr Roberts you are the most honest and straight forward eyebDr I have found since I had one in homewood many years ago! He told me there was a problem and I should seek more help and get on the eye vitamins. I’m glad I listened
Dr Robert is awesome; I went through five eye doctors before I found one that got my RX correct. RUN from any “doctor” that tells you that you have to “get used to” a new RX for glasses/contacts. Dr Robert has made at least three changes to my RX over the 25+ years that he has been taking care of my vision needs. He runs behind schedule but he will give you the time you need. Eye are importan... More
Dr Robert is awesome; I went through five eye doctors before I found one that got my RX correct. RUN from any “doctor” that tells you that you have to “get used to” a new RX for glasses/contacts. Dr Robert has made at least three changes to my RX over the 25+ years that he has been taking care of my vision needs. He runs behind schedule but he will give you the time you need. Eye are important and hidden dangers to our long term ability to see is a serious matter to Dr Robert. He is awesome! Less
I was seen on time, all tests were done in short time. I have been a patient of Dr. Robert for many years and believe he is the best.
Great service & staff! Kudos to Debbie who was very patient & helpful in helping me decide which glasses were best for me.
Five star rating from me because all the staff are nice and accommodating. My doctor's name Todd Robert, he was very attentive to his patient. I'm really happy and satisfied with his service. Thank you so much
Dr Robert and his staff are great. Professional and Friendly. Dr Robert explains each step and your results in terms that are easy to understand.
Dr. Robert gave me a very thorough eye exam. He explained the tests he took and what they told him in very easy to understand and colorful terms. He was happy to answer all my questions without ever making me feel rushed. I think he really knows his stuff and he has a great personality to boot.
I have been seeing Dr. Robert for many years and he and the staff at Midwest Eye have never disappointed me. Dr. Robert is extremely knowledgeable in his field and very patient. Explains things clearly and thoroughly. I recommend Dr. Robert and Midwest Eye with the highest regards.
Great folks, thorough exam, you won't be disappointed
Clean office and facility, nice people in office, always pleasant, Dr. Is always nice, funny, personable, and goes over everything step by step with you. Have been going here for years. Came back HERE from moving to Tennessee that's how much I believe in this group! Thank you again!!
Best eye care in the state! I will not go anywhere else but Midwest Eye. Their customer service to their knowledge and product inventory is the best I’ve ever experienced. They go above and beyond to work with your insurance to make sure you pay as little as possible.
Fast friendly service with smiles behind the masks.
The attention and care I received from Dr. Robert was outstanding. An intern worked with him and I received wonderful service from both. The technician was thorough and walked me through all that was being done beforehand. This practice comes highly recommended!!!
Front desk and techs are very friendly and helpful with kind hearts. Dr Robert is a wonderful doctor and was very informative about each test done. I've been going to this office for quite a few years and will keep coming back.
I have been going to Midwest Eye and Dr Robert for many years! I always feel well taken care of and the staff goes above and beyond. I would highly recommend Dr Robert and his staff.
Dr. Robert and the staff are the best! Pleasant, knowledgeable and accommodating. State of the art technology ensures that you’re getting an accurate diagnosis. Always a great experience!
The knowledge of Dr. Todd Robert and his examinations has been one of the best in my eye care. He doesn't do unnecessary surgery, always looks for options of concern for his patients without a song and dance.
Excellent service; friendly people; they are thorough and caring as well as professional
I took my 4 year old for an eye exam, everyone was so kind and patient with her. Will definitely be coming back!
(Översatt av Google) Utmärkt ögonvård och kundservice. (Original) Excellent eye care and customer service.
Have been long-term patients of Dr. Robert and have always been very happy with his services.
I love Dr. Robert’s and the gang at Midwest Eye. They are efficient and take real good care of your eyes. Years ago Dr. Robert’s saved my eye. He saw something wrong and sent me to a Retina specialist. Had surgery and all is well. I respect a doctor that may find something wrong and they can’t fix it but knows where to send you to get it fixed. I don’t trust anyone with my eyes but Dr Roberts. G... More
I love Dr. Robert’s and the gang at Midwest Eye. They are efficient and take real good care of your eyes. Years ago Dr. Robert’s saved my eye. He saw something wrong and sent me to a Retina specialist. Had surgery and all is well. I respect a doctor that may find something wrong and they can’t fix it but knows where to send you to get it fixed. I don’t trust anyone with my eyes but Dr Roberts. Glasses are to die for. Lisa is the best! Good job friends! Less
The initial girl that helped me (Brittney?) was so sweet. Dr. Robert is always the best...kind, caring and knowledgeable. Love this practice!
They have a great staff. Everyone is so nice. The doctors are great and I have seen both. Also if you're getting glasses see Lisa. Lisa has been picking out my glasses for years. I always get such great compliments on them. If you go, you'll be a long time patient like me and my mom 😎 update***My husband is now an patient as well. My entire family goes here. Such wonderful service. I can't wait ... More
They have a great staff. Everyone is so nice. The doctors are great and I have seen both. Also if you're getting glasses see Lisa. Lisa has been picking out my glasses for years. I always get such great compliments on them. If you go, you'll be a long time patient like me and my mom 😎 update***My husband is now an patient as well. My entire family goes here. Such wonderful service. I can't wait to see what glasses Lisa picks out for him 😍😍 Less
Had my eyes checked recently and overall it was a pleasant experience. Everyone was courteous, helpful and professional.
I was impressed by the professionalism of all the staff, timeliness of services and state of the art eye exam equipment. The eye doc was well-educated, explained all his findings and was easy to talk to regarding solutions and ideas for vision and eyeglass issues. Now the BEST part of my experience: DEBBIE!! She was amazing! She listened to my explanation of my taste (super conservative for wor... More
I was impressed by the professionalism of all the staff, timeliness of services and state of the art eye exam equipment. The eye doc was well-educated, explained all his findings and was easy to talk to regarding solutions and ideas for vision and eyeglass issues. Now the BEST part of my experience: DEBBIE!! She was amazing! She listened to my explanation of my taste (super conservative for work and fun/cool for my sport glasses) and did not try to impose her sense of style on me. She helped me find the glasses that were PERFECT for my head shape and size. She chose a couple pairs for me to try on that I never would have chosen for myself and of course, ‘the perfect pair’ of my every day glasses was one of the ones I would not have even tried on! She listened to my needs for my sport glasses and then helped me pick out the coolest lenses. If you have ever had discomfort, slipping down your nose, etc. or just later regretted the glasses you picked out for yourself, go see this crew! You will not be disappointed. Real pros. I’ve been buying glasses most of my adult life and after many different places I’ve purchased at, I won’t go anywhere else again. And no, I’ve no relation to anyone there, nor am I friends with any of them. I’m just a hard working professional who takes great care in rendering high quality services and I feel this place has the same approach. Less
The staff and doctors were professional and friendly and went above and beyond what I expected. I would recommend them to family and friends.
Excellent experience at Midwest Eye. Dr. Robert and staff are professional and personable. Explained every step through a thorough exam and a follow up plan. I highly recommend Midwest Eye.
Dr. Robert provided a very detailed exam, and was very friendly.
I am a longtime patient. The staff is so friendly and helpful that I look forward to seeing them each year!
The Dr was great with both myself and my child. Very professional, caring, and all around wonderful experience.
I had a very good experience at Midwest Eye. It started with the call I first made to them for an appointment. The young lady who answered the phone was very pleasant, knowledgeable and very professional. Then my eye exam seemed to be very thorough, I don’t believe I’ve ever actually had such an in depth exam. Dr Robert was great with the final steps of my exam and taking the time to answer the q... More
I had a very good experience at Midwest Eye. It started with the call I first made to them for an appointment. The young lady who answered the phone was very pleasant, knowledgeable and very professional. Then my eye exam seemed to be very thorough, I don’t believe I’ve ever actually had such an in depth exam. Dr Robert was great with the final steps of my exam and taking the time to answer the questions I had. Then after the exam there was the last steps of picking out some frames and ordering the lenses with the latest and greatest features that I wanted. Lisa had helped me with actually picking out frames that worked for me. I’ve never had that kind of service, but then again used to go to a big box retail store for my glasses. My wife suggested that I get a second pair also that would be a bit more stylish for going out. So I ordered the two pairs. I have to admit I had a bit of sticker shock at the cost of the two pairs of glasses, but again I used to buy my glasses at Sam’s Club. To be fair I’ve never had such high quality eye glasses until getting my new glasses at Midwest Eye. Then the much anticipated appointment to go back and pick up my new glasses, as my current glasses were really beat and my vision was suffering with them. I put the first pair of glasses on and wow, it was incredible how crystal clear everything was. Lisa took some steps to properly fit them to me. I was trying on the new glasses while wearing a mask and trying to get an idea of how they looked on me. So anyway I’m wearing my new glasses as I’m driving home and marveling at how well I could see with them. After getting home my wife was eager to see them both, she absolutely loved them on me. After trying them both on at home without a mask on, I really loved them too. I am very pleased with my experience at Midwest Eye and very happy to have a place that I know I can count on for years to come. Thank you for the wonderful service! Rob W Less
Most friendly and helpful staff. State of the art facility and equipment, which often translates into expensive but isn't, my pocketbook is very happy with them. With Dr Robert I had the experience of feeling like I was the only patient he was treating. He and Dr Bauer are exemplary contributions to the community in both their participation as Lions Club members and partnering with Midwestern Uni... More
Most friendly and helpful staff. State of the art facility and equipment, which often translates into expensive but isn't, my pocketbook is very happy with them. With Dr Robert I had the experience of feeling like I was the only patient he was treating. He and Dr Bauer are exemplary contributions to the community in both their participation as Lions Club members and partnering with Midwestern University by taking in interns. Stop by with your old glasses, they'll be put to good use, and ask about their contact lens promotion. Less
My experience is always great. A+ for customer service!
I’ve been with Midwest Eye for the past several years, and think they do a great job. Their exams and testing equipment are top-notch, and their staff is even better. Dr Bauer always takes time to really listen to what’s going on with me and my health. He’s patient and explains things in ways that are thorough, but also easy to understand.
I am a new patient at Midwest Eye, and I had a great experience with Dr. Robert and the rest of the staff. Everyone is caring, takes their time, and makes sure they are explaining everything to you along the way. I will definitely be returning, and I look forward to all of my future visits!
They got me in right away Doctors and techs were great
The atmosphere is most inviting the moment you walk in the door. This venue doesn’t appear like it’s a place where you get your eyes checked or a place to even be seen by an eye doctor. The feel is one of an upscale office. The staff is very helpful and friendly. The doctors are very personable and down to earth yet you feel like you are in good hands. I’ve received excellent service with Midwe... More
The atmosphere is most inviting the moment you walk in the door. This venue doesn’t appear like it’s a place where you get your eyes checked or a place to even be seen by an eye doctor. The feel is one of an upscale office. The staff is very helpful and friendly. The doctors are very personable and down to earth yet you feel like you are in good hands. I’ve received excellent service with Midwest Eye since I started 2 and 1/2 yrs ago. If want professionalism with a good neighbor feel make your way down to Midwest Eye Clinic. Less
Dr. Roberts and his team are so friendly and caring. I love that he really takes time to listen to my concerns and answers all questions.
Dr Robert and his staff are by far the BEST
Extremely thorough exam . Great explanations provided regarding results. Entire staff very friendly, helpful and knowledgeable. I highly recommend Midwest Eye for vision testing and follow-up.
I have visited Dr. Robert for years. He is very thorough. He takes time to explain things clearly and to answer my questions. Dr. Robert and his staff are very professional and organized—and friendly. I highly recommend this doctor.
Dr. Bauer is hands down the best optometrist I’ve seen. He takes the time to thoroughly discuss the results of the various tests to give me an accurate description on the status of my eyesight. I feel confident that he cares as much about my eyesight as I do and I’m reassured that he’s closely monitoring it for any indicators in case things start going south.
Dr. Roberts and his interns do a wonderful job of explaining, taking time to answer questions and conduct a lot of tests on my eyes.
I think the Midwest Eye Center is Very professional and shows a sense of caring for your personal health. Dr Dean Bauer is fantastic. He Take time to review and discuss your personal matters in detail. I don’t feel rush yet free to ask any questions.
Everyone at the office is always kind, friendly and efficient. I am glad that we switched to Midwest 3 years ago. Highly recommend! Thank you!
Had a very thorough eye exam and a review of it with a doctor who answered all my questions. Picked out new glasses and the person who helped me gave me good advice and helped me find something attractive and comfortable.
Dr. Robert and his team were friendly, courteous and professional during my eye appointment. I highly recommend their services to anyone else.
Always knowledgeable, professional and efficient. I recommend Dr. Robert and Midwest Eye to anyone looking for quality eyecare.
I’ve been seeing (pun intended) Dr Robert for at least 25 years (from glasses and contacts thru cataract surgery) and am always impressed with his knowledge and expertise. I highly recommend the practice.
We are Blessed to have a wonderful team working together to help my husband and I SS we age.
Absolutely love Midwest eye. They are patient and give you the best care. My 6 year old loves going to her appointments, and so do I!
Dr. Todd Robert at Midwest Eye has been taking care of the health of my vision for years. He has always provided excellent and professional service with the latest up to date exams. He always addresses any concerns and issues providing the best possible explanation and outcome. He and the staff are friendly and make you feel at home. I moved to another state but always come back to have Dr. Rober... More
Dr. Todd Robert at Midwest Eye has been taking care of the health of my vision for years. He has always provided excellent and professional service with the latest up to date exams. He always addresses any concerns and issues providing the best possible explanation and outcome. He and the staff are friendly and make you feel at home. I moved to another state but always come back to have Dr. Robert care for my eyes. Just want to thank him and his wonderful staff for always doing their best. Pam Kauzlarich Less
I found Midwest Eye from looking on my insurance carrier's list. I was very pleased with the level of service and how attentive they were. The office was aesthically pleasing, it was an overall wonderful expereicence. I'd highly recommend them to anyone in need of eyecare?
Very professional staff, clean environment and Dr. Todd performed a very detailed eye exam and explained everything he was doing. They provided 5 ⭐️ ⭐️⭐️⭐️⭐️ service for sure.
Dr. Robert and his staff are great. I feel that I am well taken care of when I am there.
Excellent service and professional personnel
Midwest Eye has very caring and professional staff that provides full service eye care. Dr. Robert is wonderful. My family has been his patients for years. The receptionists, technicians and opticians are very knowledgeable and helpful. Lisa Howard, an optician is always friendly and helps you choose glasses that fit your face shape and style. Great protocol with Covid.
My husband and I have been patients of Dr. Robert for many years, he is an excellent optometrist to whom we entrust our eye health. Dr. Robert is the one who takes the time to explain each procedure, and also takes the time to answer every question we ask him. He is a very friendly professional. The staff is amazing too.
This was my best visit ever! Since my last visit, the technology has improved for the better. I highly recommend.
I have been a patient of Dr. Robert's for over 30 years. Dr. Robert is an excellent clinician but is also kind, thoughtful, and thorough with his care. Dr. Robert's excellent bedside manner also extends to his wonderful staff - I've never had a difficult encounter and I always feel like my needs have been met. Over the past 30 years, I've followed Dr. Robert with every office move - even if it me... More
I have been a patient of Dr. Robert's for over 30 years. Dr. Robert is an excellent clinician but is also kind, thoughtful, and thorough with his care. Dr. Robert's excellent bedside manner also extends to his wonderful staff - I've never had a difficult encounter and I always feel like my needs have been met. Over the past 30 years, I've followed Dr. Robert with every office move - even if it meant my driving over an hour to get to his office. I highly recommend! Less
Great service. Made appointment okay, followed precautions for covid. Nice facility. No complaints whatsoever.
Midwest Eye is the best place to go for your glasses and contacts. The doctors and team always go above and beyond. Midwest products are exceptional.
Dr. Robert is very thorough with his exams! He’s optimistic and very friendly! My whole family visits him once a year. We highly recommend Dr. Robert!
The doctors at Midwest Eye are the best ever. Always right on the spot for me. Recommend that if your having eye difficulty; Midwest Eye is the place to go.
I love the professionalism and efficiency of the staff at Midwest Eye. Everyone is friendly and helpful. Dr Robert takes the time to explain everything in detail and is patient with all my questions. Midwest Eye was referred to us from a friend that works in the eye care industry so I trusted their referral! It’s always an enjoyable experience.
Great experience overall. Thank you for your guidance and for caring
I’ve been seeing Dr. Bauer for many years now. Always top notch eye care! Very happy with the professional service that I receive from the whole staff.
Midwest Eye is awesome, love going to see Dr Robert and his staff.
Our first office appointment, Dr. Robert was wonderful and welcoming! He and Mallory were amazing at teaching my 10 year old to wear contracts for the first time!
Always a pleasure to go to the eye doc when you go to Midwest Eye! Everyone always makes me feel relaxed and like I’m one of the family! That’s why I’ve gone there for about 20 years!
Thank you for the patience and special care provided Ilene during her eye care. Your professionalism and expertise is appreciated very much given her limitations.
I have been going to Dr Roberts practice for many years . It’s like going to visit family From the moment you walk in your are greeted with genuine caring Friendliness professional service smooth testing Questions answered if you have any They explain everything before it’s done You can feel they love their job and seeing to your needs Office is always clean an their appearance is professional Si... More
I have been going to Dr Roberts practice for many years . It’s like going to visit family From the moment you walk in your are greeted with genuine caring Friendliness professional service smooth testing Questions answered if you have any They explain everything before it’s done You can feel they love their job and seeing to your needs Office is always clean an their appearance is professional Since Covid they have taken very seriously the restriction that need to be followed and then some I had no worries or fear about being there I can call anytime for help and know I will be in good hands They know how important taking care of our eyes is , our eyes tells them what is going on in our bodies as well and can catch health issues early I am grateful to have a dr and staff that are so dedicated Thank you Less
My Dad Loves Dr. Robert and the whole team
Thanks to Yelp i found Midwest Eye Care. I have never needed glasses but I was in need of every -10 -years eye exam. I was really happy with the cleanliness of the facility. Looked like a great frame selection. Everyone was super nice. The best part was that I wasn’t sold something I didn’t need. My vision “issues” were nothing more than eye strain caused by looking at a triple monitor setup 12hr... More
Thanks to Yelp i found Midwest Eye Care. I have never needed glasses but I was in need of every -10 -years eye exam. I was really happy with the cleanliness of the facility. Looked like a great frame selection. Everyone was super nice. The best part was that I wasn’t sold something I didn’t need. My vision “issues” were nothing more than eye strain caused by looking at a triple monitor setup 12hrs a day. He prescribed 20 seconds of screen break time an hour instead of some fancy glasses I didn’t need! I’ll definitely be back here for my 10 year checkup. I don’t carry eye insurance because I don’t need glasses (yet), and he was able to give me a discount on my exam since I was paying out of pocket. Less
I have been a patient of Dr.Robert's since he first started practicing in Downers Grpve. He is a leader in his profession. His exams are thorough and he explains everything clearly and completely.
Always excellent customer service and the utmost professionalism from the moment you step in the door. And definitely appreciate the safety measures in place! Thank you so much
Never had an eye exam before and I couldn't ask for a better first time experience. The doctor explained what everything did so I knew what he was looking for and was really thorough. Dr. Bauer was very professional and personal!
Great service and excellent staff that are so friendly and helpful!
I was visiting family in Connecticut when I realized that I not only forgot my contacts, but also my glasses. I called the office to see if they could call in my prescription anywhere and they spent well over an hour searching across the state to find a place for me to pick up my contacts so I could see for the rest of my trip. Super thankful for everything they did for me!
Wonderful service. Caring doctors and staff.
This practice is really great. Very complete in the eye examination explain everything very clearly, and very considerate... everyone is very friendly and very polite I would not hesitate to send friends and family
Dr Todd & his staff is amazing! The eye exams are very thorough and the staff is very helpful
I had been having a lot of issues with my eyes in the past three months including huge floaters. It’s been extremely frustrating. I had gone to see a specialist twice and felt even more frustrated. Today I saw Dr. Bower and he made me feel so much better by listening to my worries, providing me with excellent information and a great sense of humor. He prescribed me different contacts that hel... More
I had been having a lot of issues with my eyes in the past three months including huge floaters. It’s been extremely frustrating. I had gone to see a specialist twice and felt even more frustrated. Today I saw Dr. Bower and he made me feel so much better by listening to my worries, providing me with excellent information and a great sense of humor. He prescribed me different contacts that helped me see much better and informed me I was wearing readers that were much too weak. I came there fearful I was losing my vision, but left feeling reassured my condition was not that bad and could definitely improve. The entire staff was very friendly and helpful. Thank you! Less
I’ve been with Midwest Eye for the past two years. The doctor had great recommendations for switching to contacts and takes the time to explain everything he’s doing. I’ve been wearing glasses and contacts for almost 20 years and I’ve never come across a doctor who is so diligent in getting your prescription just right. Finally, picking out glasses there is amazing. The selection is great, and fo... More
I’ve been with Midwest Eye for the past two years. The doctor had great recommendations for switching to contacts and takes the time to explain everything he’s doing. I’ve been wearing glasses and contacts for almost 20 years and I’ve never come across a doctor who is so diligent in getting your prescription just right. Finally, picking out glasses there is amazing. The selection is great, and for the first time in my life I found glasses I actually like wearing! Less
Dr. Bauer and the staff were extremely nice and helpful. Their office was extremely carefully with regards to COVID with how they cleaned and the procedures they had. It made me extremely comfortable.
On time quick and very thorough. All safety measures were fantastic and the staff and doctor are always courteous and respectful. Highly recommend!
Everyone from the start was so nice and professional. Pam got me an appointment the same day I called. Dr. Braun was fabulous and Michelle showed me many many pairs of glasses to choice from, different colors and prices. All in all I will recommend Midwest Eye to everyone!
I love Midwest Eye. My husband and I have been with Dr. Robert for many year. He’s so upbeat and knowledgeable. I believed he was an ophthalmologist for years. He knows his job above his position of optometrist. Always honest and caring. The rest of the staff are wonderful, also. Very caring, they listen well, and go above and beyond for their clients. I highly recommend this practice for all you... More
I love Midwest Eye. My husband and I have been with Dr. Robert for many year. He’s so upbeat and knowledgeable. I believed he was an ophthalmologist for years. He knows his job above his position of optometrist. Always honest and caring. The rest of the staff are wonderful, also. Very caring, they listen well, and go above and beyond for their clients. I highly recommend this practice for all your eye care needs. Less
Midwest Eye has been my vision provider for several years and their service is always excellent. As someone who is severely nearsighted, it's very important to me to have an eye doctor who cares about my eye health and acknowledges how it can affect my lifestyle. Dr. Bauer is fantastic and makes me feel confident that I am in good hands. I've ordered contacts and glasses through Midwest Eye and h... More
Midwest Eye has been my vision provider for several years and their service is always excellent. As someone who is severely nearsighted, it's very important to me to have an eye doctor who cares about my eye health and acknowledges how it can affect my lifestyle. Dr. Bauer is fantastic and makes me feel confident that I am in good hands. I've ordered contacts and glasses through Midwest Eye and had a good experience for both processes. Less
Midwest Eye was amazing! The staff was wonderful! Dr. Bauer was super knowledgeable and has such a great personality. He makes you feel at ease when you go through your examination as he describes everything to you in layman’s terms. Love the staff! Lisa is optician is wonderful!!!
This was my first visit to Midwest Eye and I was very pleased with the quality service and professional atmosphere there. Dr. Bauer was exceptional in his thoroughness and diagnostic expertise. He shared all the information with me about my exam and I appreciated his knowledge. It was a great visit!
Very thorough exam. From preliminary tests performed by the assistant Malory to the actual exam itself by Dr Robert, I was informed every step of the way what each test was intended to achieve and whether or not any issues or possible problems were observed. I've been seeing Dr Robert for several years now and have been very pleased with his work.
My whole family has been going to Midwest Eye Center for years. Dr. Todd Roberts is very professional, thorough, patient, and kind. He takes the time to explain everything if the patient has any questions or concerns. The entire staff is friendly and goes out of their way to make you feel comfortable to ensure the whole process goes smoothly. Also, their optic department can’t be beat! They have... More
My whole family has been going to Midwest Eye Center for years. Dr. Todd Roberts is very professional, thorough, patient, and kind. He takes the time to explain everything if the patient has any questions or concerns. The entire staff is friendly and goes out of their way to make you feel comfortable to ensure the whole process goes smoothly. Also, their optic department can’t be beat! They have the latest selection of frames and extremely knowledgeable opticians whom will assist you in making the perfect choice for frames. I can’t say anything negative about anyone. They are all truly wonderful! Thank you Midwest Eye! Less
The staff is very friendly and makes sure you are comfortable. They are happy to answer any questions you have regarding your exam and the tests they are performing. Due to Covid, they usher you inside, ask a few questions, obtain any signatures needed then immediately take you to your exam room. Everything appears neat and clean. Dr Robert is extremely friendly and professional. He's been takin... More
The staff is very friendly and makes sure you are comfortable. They are happy to answer any questions you have regarding your exam and the tests they are performing. Due to Covid, they usher you inside, ask a few questions, obtain any signatures needed then immediately take you to your exam room. Everything appears neat and clean. Dr Robert is extremely friendly and professional. He's been taking care of my optical needs for many years now. On occasion I have gone elsewhere due to optical benefits and have never felt confident in the care as it's usually impersonal and rushed. Dr Robert always takes the time to explain the results of my tests and goes over and above in his thoroughness. Thank you all! Your care is greatly appreciated! Less
Friendly, helpful staff. Great selection of glasses. I recommend to anyone in search of a new optometrist!
Very friendly staff! Covid procedures followed well!
Have to say I am honestly impressed with their customer service. Got something in my eye that was causing me pain and they got me right in. Took great care of the scratch and were extremely nice the whole time and answered all my questions. Wkk I’llll only go here from now on for all my eye needs!
Midwest Eye was one of the few practices that accepted my insurance for the exam. Dr. Todd and his staff are extremely knowledgeable and friendly while clearly showing genuine concern for my vision. Midwest Eye clearly invests in their business as they seem to add new equipment each time I visit. Highly recommend Midwest Eye and going to see Dr. Todd!
Dr. Robert and his team perform very thorough exams and take the time to explain what they are doing and why. Excellent COVID safety protocols. Comfortable updated office and exam facilities. Would recommend to anyone looking for an optometrist they can trust.
Very thorough. Great facilities. Friendly staff. Doctor took time with me during the process and answered all my questions. So happy I found this place!
Very personalized, friendly and professional service! Highly recommend!
Great eye doctor! They do a very thorough job for myself and our family. Dr. Robert is excellent and they run an excellent practice.
Professional knowledgeable staff in a state of the art facility. I was also impressed with the covid protocol in place.
Appointment was right on time. I felt extremely safe as they went above and beyond to meet all CDC guidelines for COVID. All personnel from the time I got there till the time I left all introduced themselves and before being handed over to the next person asked if I had any questions. Dr Todd was extremely personable and thorough in doing my eye exam. I would have no problem referring him to any ... More
Appointment was right on time. I felt extremely safe as they went above and beyond to meet all CDC guidelines for COVID. All personnel from the time I got there till the time I left all introduced themselves and before being handed over to the next person asked if I had any questions. Dr Todd was extremely personable and thorough in doing my eye exam. I would have no problem referring him to any friend or family. He had an internist working with him today and they both worked together very well. I wish all doctor appointments went as well. Less
Midwest Eye in Downers Grove is excellent. The office is large and also has a seperate lens and frame area. Relocated to this remodeled office space a few years ago. Dr Todd Robert and his entire staff are friendly and listen to your concerns. Midwest Eye uses all state of the art equipment. Dr. Robert is very detail oriented and spends whatever time is necessary in reviewing the results of... More
Midwest Eye in Downers Grove is excellent. The office is large and also has a seperate lens and frame area. Relocated to this remodeled office space a few years ago. Dr Todd Robert and his entire staff are friendly and listen to your concerns. Midwest Eye uses all state of the art equipment. Dr. Robert is very detail oriented and spends whatever time is necessary in reviewing the results of your exam. I have never felt rushed thru any exam. I highly recommend Midwest Eye and Dr. Robert to anyone seeking vision care. Less
I have been going to Dr.Todd Roberts for some time now. I have found the staff to be polite. Together as a team they get you in and out, while spending the time needed with you. Thanks
It was a much shorter visit than I expected. Very professional.
Midwest Eye is amazing and I would never go anywhere else. I travel a good distance to see them because, receiving great care for your eyes is worth a 40 minute drive! I’ve seen Dr. Todd for over 20 years, and many times I have to wait past my appointment time, but it’s 100% worth it! Unlike many doctors today, Dr. Todd takes his time and makes sure each and every patient understands their eyes. ... More
Midwest Eye is amazing and I would never go anywhere else. I travel a good distance to see them because, receiving great care for your eyes is worth a 40 minute drive! I’ve seen Dr. Todd for over 20 years, and many times I have to wait past my appointment time, but it’s 100% worth it! Unlike many doctors today, Dr. Todd takes his time and makes sure each and every patient understands their eyes. That means he cares and there is NO ONE better than Dr. Todd and his staff!! Midwest Eye is truly the best eye care facility there is, hands down!! They are thorough, knowledgeable, caring, and they ensure you understand your vision. His passion for helping people and your vision is unmatched! Less
Very good experience. Would recommend.
Dr. Robert and the whole staff at Midwest Eye has always been friendly and helpful!
Staff is very friendly and it was an enjoyable experience. They provided a quick and COVID conscious experience ensuring the facilities were clean after each customer. They took the time to answer any questions or concerns I had during my appointment. I would absolutely recommend to anyone looking for quality vision care.
I went to Midwest Eye for the first time recently. I was very impressed with the detailed examination they did on my eyes. Everyone there were very pleasant and explained what was being done. Dr. Bauer did a great job explaining my options and provided all the information I needed. Because of his help I feel comfortable moving forward with eye surgery. I will use their recommended practice for su... More
I went to Midwest Eye for the first time recently. I was very impressed with the detailed examination they did on my eyes. Everyone there were very pleasant and explained what was being done. Dr. Bauer did a great job explaining my options and provided all the information I needed. Because of his help I feel comfortable moving forward with eye surgery. I will use their recommended practice for surgery. Less
Very friendly, helpful staff! I always leave feeling good and my questions have been answered. This time picking new glasses frames was easy and quick!
I could go on and on about how great the staff and treatment is at Midwest. They are incredibly detailed and pleasant to work with, and I can't imagine being in better hands. They have a top-notch facility with technology that makes the experience more pleasant and thorough. Shout-out to both Debbie and Dr. Todd Robert (who has a killer covid style haircut going on ATM) for going above and beyond... More
I could go on and on about how great the staff and treatment is at Midwest. They are incredibly detailed and pleasant to work with, and I can't imagine being in better hands. They have a top-notch facility with technology that makes the experience more pleasant and thorough. Shout-out to both Debbie and Dr. Todd Robert (who has a killer covid style haircut going on ATM) for going above and beyond each time I've seen them. Less
Very efficient exam . Dr. Robert takes his time and read past reports to make a good comparison from year to year. Friendly staff ! Even the optical department is excellent.
All the employees are professional and personal they care about you and your needs and Dr Roberts is a fun guy we crack each other up every time I have to go in I recommend Midwest Eye highly for your eye needs
Everyone was very courteous & welcoming. Took the time to explain everything. Did not feel rushed & and answered all questions. Dr. Bauer is the best!
Excellent doctor, he is very knowledgeable, friendly, and thoughtful. All the staffs are very efficient, good customer services.
The entire staff at Midwest Eye was kind and helpful! Dr. Todd ensured I was well informed about my eye health. I look forward to my next visit. I recommend Midwest Eye if you are looking for an Optometrist.
I have been going to Midwest Eye and Dr Robert for many years! I always feel well taken care of and the staff goes above and beyond. I would highly recommend Dr Robert and his staff.
I truly was impressed with their level of service, the timely manner in which they scheduled each of us ( w Covid etc.. ) and the expert opinion provided by the doctors there. Can't say enough good things.. We were referred by our neighbors and very glad they did !!
I always have a fantastic experience whenever I come in for my eye exams. Felt very safe, clean, and as always an amazing staff. Would recommend to anyone!
Very organized, comprehensive eye appointment. I appreciate the time Dr. Bauer takes to explain any test results & answer questions. I like that you can complete/update paperwork ahead of the appointment and also access past records through their secure medical portal. The friendly staff is very accessible via phone, VM, or email.
Great place, great doctor and great staff!! They put the customer first. I’ve been missing the personal touch as I always get my glasses from the large chain stores. Won’t be going back to them. Midwest Eye is my one and only!!
I felt very safe during my exam and eye glasses selection procedures. All COVID precautions were in place and strictly followed. Dr. Bauer is an outstanding OD, very friendly and thorough. Lisa Howard is the best optician. She always selects the perfect eyeglass frames for me. Office runs smoothly and efficient.
Friendly staff and great docs!
My family and I have been patients over 25 years. Dr. Robert as well as his staff are always pleasant, professional and knowledgeable. Dr. Robert has referred us to other physicians for necessary services and we have not been disappointed. I will continue to trust Dr. Robert and staff with our optical health.
Dr. Robert and his staff are personable, knowledgeable and provide excellent service. The exams are thorough and everything is clearly explained. When I accidently broke my glasses, they determined they were still under warranty and did everything necessary to get me a new pair. I highly recommend Midwest Eye for your eye care needs.
Professional and thorough. Both doctors take the time to make sure you understand your prescription and the health of your eyes. And in my experience, when I had a problem with my glasses, they went above and beyond to help resolve it quickly.
I recently visited Midwest eye for a yearly eye exam. I was very impressed with the facilities, the friendly staff and Dr. Robert. I chose Midwest Eye after spending sometime researching eye doctors in my area and reading all of the positive reviews. I would highly recommend Midwest Eye and Dr. Todd Robert.
Midwest Eye Care is very attentive to all your needs. Dr Roberts is awesome, he takes the time to explain everything & answers all your questions. Everyone is very helpful & kind in the office.
Took my mother to Midwest Eye, was overdue for eye exam and was nervous. Dr. Robert & staff made her feel relaxed and all went smoothly. We both appreciate their thoroughness & kindness shown.
I've been a patient of Dr. Roberts for well over 25 years and I am not exaggerating when I say that I cannot imagine a better eye doctor. If he isn't the best in the western suburbs I would be shocked. He actively listens and takes a deep interest with issues you raise. I always feel that he puts my interests first. He also has a great personal manner, making you feel welcome and works hard to m... More
I've been a patient of Dr. Roberts for well over 25 years and I am not exaggerating when I say that I cannot imagine a better eye doctor. If he isn't the best in the western suburbs I would be shocked. He actively listens and takes a deep interest with issues you raise. I always feel that he puts my interests first. He also has a great personal manner, making you feel welcome and works hard to make sure he answers your questions; which he does very, very thoroughly. His staff is excellent as well, also being attentive to your needs. Had the best hot chocolate as well but corona has stolen that from us. Less
I have been a patient since 2000; I am always pleased with the professional and friendly service from the doctor and the staff.
The BEST SERVICE The Doctors double check everything. They treat you based on your ability and not in general based on the average person your age. They make you feel special. My family and I have been going to Midwest Eye for over 25 years. Taylor made eye care. Ron Gibbs
The staff at Midwest Eye was friendly, engaging and thorough. Dr. Robert and his team showed genuine concern for their patient's health and complete satisfaction; an enjoyable experience.
Midwest Eye provided extraordinary service. Dr. Robert and staff are a top notch team. Thank you for always giving my vision😎 unstanding care. 🌞😊
I feel Dr Todd Robert is concerned about my eye health. He takes the time to get acquainted with you and I never feel rushed. Great job in scheduling allowed my wife and I to visit without any concern about COVID as the spacing between patients allowed very safe distancing.
Thorough exam. Best ever. Great selection of eyewear. Totally recommend!!!
They apparently take care to minimize exposure to covid 19. The exam is thorough and not rushed. Questions are answered in detail.
The staff very professional Dr Roberts very friendly thorough and detailed with his exams and cares about his patients . Highly recommend his office .
The initial girl that helped me (Brittney?) was so sweet. Dr. Robert is always the best...kind, caring and knowledgeable. Love this practice!
Dr. Todd Roberts has been our optometrist for several years. Always does a thorough job and explains the health of your eye in laymen terms. His staff is friendly. Highly recommend him.
I’ve been going to Dr Robert since he started his practice. Dr. Robert and his staff are wonderful and professional. I wouldn’t trust my eye care to anyone else.
I've been going to Midwest Eye for six years. Every appointment has been pleasant and exceeded the expectations I had from my previous optometrist. The staff is friendly, the appointments are on-time, and Dr. Robert is never rushed. I also enjoy that the optician shares her opinions of what does or doesn't look good on me and it's usually not the most expensive pair. I recommend Midwest Eye ... More
I've been going to Midwest Eye for six years. Every appointment has been pleasant and exceeded the expectations I had from my previous optometrist. The staff is friendly, the appointments are on-time, and Dr. Robert is never rushed. I also enjoy that the optician shares her opinions of what does or doesn't look good on me and it's usually not the most expensive pair. I recommend Midwest Eye whenever asked. Less
An excellent eye exam, very thorough and professional. In addition to a review of my existing prescription, I received a full eye health exam. Getting older and the thought of losing my sight is a little disturbing. But Dr. Robert and his assistants are fabulous. They inspire confidence and gave me a terrific assessment of my eyes. Very satisfied, will be a regular.
Great people, wonderful service, great technically.
Always professional and welcoming! Definitely recommend for your optometrist needs.
Best doctor for your eyes in Illinois! Dr. Todd Roberts and his office staff are a Dream Come True. Kind, courteous and efficient never leaves you waiting. Stephanie his assistant so efficient and pleasant. Debbie and Lisa are so helpful with finding glasses and Ellen and the rest of the ladies up front are just are totally on top of things in the office. If you need a good eye doctor Midwest Ey... More
Best doctor for your eyes in Illinois! Dr. Todd Roberts and his office staff are a Dream Come True. Kind, courteous and efficient never leaves you waiting. Stephanie his assistant so efficient and pleasant. Debbie and Lisa are so helpful with finding glasses and Ellen and the rest of the ladies up front are just are totally on top of things in the office. If you need a good eye doctor Midwest Eye Is The Place To Go! Less
Very accommodating staff, very thorough, and thoughtful of individual safety during this virus. Dr. Dean Bauer is the best!
I've been a patient of Dr. Robert for many years. He is such a nice person and staff are wonderful, too. You can ask any question and you'll get a detailed, but easy to understand explanation. The regular exams are thorough and never rushed. We talk about health issues that can impact the eyes. If you call with a more pressing matter, they get you in quickly. All of that gives me piece of mind. ... More
I've been a patient of Dr. Robert for many years. He is such a nice person and staff are wonderful, too. You can ask any question and you'll get a detailed, but easy to understand explanation. The regular exams are thorough and never rushed. We talk about health issues that can impact the eyes. If you call with a more pressing matter, they get you in quickly. All of that gives me piece of mind. My eyes are in good hands! Less
To update my previous review...I am still a happy patient of 20 plus years! It shows in the way we are treated as individuals and the always positive attitude of Dr. Robert and his staff. Thank you! Previous Review - I've been a patient of Dr. Robert for many years. He is such a nice person and staff are wonderful, too. You can ask any question and you'll get a detailed, but easy to understand e... More
To update my previous review...I am still a happy patient of 20 plus years! It shows in the way we are treated as individuals and the always positive attitude of Dr. Robert and his staff. Thank you! Previous Review - I've been a patient of Dr. Robert for many years. He is such a nice person and staff are wonderful, too. You can ask any question and you'll get a detailed, but easy to understand explanation. The regular exams are thorough and never rushed. We talk about health issues that can impact the eyes. If you call with a more pressing matter, they get you in quickly. All of that gives me piece of mind. My eyes are in good hands! Less
I love Midwest Eye I have been going to Dr. Roberts since I started wearing eyeglasses. He is very thrilled and professional. The staff is awesome as well.
Dr Robert and his staff have provided my professional eye care for many years. I highly recommend Midwest Eye to anyone seeking the best care.
Dr. Robert and Bauer run a good shop here. The staff are nice and courteous and have a lot of measures in place for your safety due to the Covid19 pandemic.
Dr Roberts is amazing. I've been with Dr Roberts for many years. With homes in Florida and Chicago, no hesitation on where I go to ensure to ensure all is well with my vision. Always Dr. Roberts.
Great customer service all around: very timely and proficient.
Love this place. Everyone is friendly and knowledgeable. Dr Todd was very thorough and really knows his stuff. Lisa was awesome and help get me into more relevant glasses. I would definitely recommend Midwest Eye.
You made a believer of my wife again. I get to cherish the words I rarely hear from her…”you’re absolutely right”. After a half dozen high pressure sales and wrong vision prescriptions she was done with Optometrist. I assured her for months Midwest Eye in Downers Grove is a relaxing experience. The entire staff from scheduling to check out was very polite and professional. The Dr spent time expl... More
You made a believer of my wife again. I get to cherish the words I rarely hear from her…”you’re absolutely right”. After a half dozen high pressure sales and wrong vision prescriptions she was done with Optometrist. I assured her for months Midwest Eye in Downers Grove is a relaxing experience. The entire staff from scheduling to check out was very polite and professional. The Dr spent time explaining that she really didn’t need glasses yet. They would help her if it SHE felt more comfortable with them. My wife was pleasantly in shock! Less
Everything about this buying experience has been great. The entire staff From scheduling to check out was very polite and professional. The Dr spent time explaining everything to me and asking questions to make sure my glasses were what I needed was right the first time.
best service ever dr robert is the best and all the people working there will spend time to find the best solution for you!
I am a retired physician and a long time patient of Dr. Todd Robert (over 30 years). I am extremely happy with his care. It is the reason that I continue to follow up with him even though I moved from Downers Grove to Buffalo Grove over 3 years ago. The excellent continuity of care is well worth the drive.
Dr. Robert and his entire team are the best group of people around. They are all very kind, professional, and they are extremely knowledgeable and helpful. Dr. Robert and his Techs explain every procedure that they doing and why. So you learn a lot about your eyes and eye health in general. Plus, the CSRs are some of the sweetest most patient people you will ever meet.
Very clean and professional. Fun high energy staff!
This place is great! The faces are friendly, very helpful, everyone is very kind! Just a great bunch😉😉
Outstanding service, kind caring staff. Dr Bauer went above and beyond to make sure I was well taken care of with my eye diagnosis I would highly recommend to everyone! Thank you so much!
Very very high class. Has improved since last year and it was great then. They will match any price from 1800 contacts also which is nice.
Staff is great! very professional Doctor is well engage love it
Great friendly staff!
I am writing a second review specifically for the optician Debbie Rago at Midwest Eye. Debbie is simply the best. I have been wearing glasses my whole life and I have worked with numerous opticians in the past, but none have been has knowledgeable, insightful, kind, and patient as Debbie. Debbie literally took the time to "walk" the store with me evaluating all of my options (at one point we had ... More
I am writing a second review specifically for the optician Debbie Rago at Midwest Eye. Debbie is simply the best. I have been wearing glasses my whole life and I have worked with numerous opticians in the past, but none have been has knowledgeable, insightful, kind, and patient as Debbie. Debbie literally took the time to "walk" the store with me evaluating all of my options (at one point we had selected 15 frames) talking me through the pro's, cons and price ranges of each. She explained what I should be looking for in a good fit and how the glasses should be proportional and complimentary to my face. We than sat down and evaluated all of the finalists before selecting the winner. Debbie then carefully walked me through my insurance benefit and what would be covered and for how much. Finally we discussed the lens itself and the myriad of options and coatings available. Debbie was very practical making sure I was getting the most economic lens with the features I needed. I could not be happier with my selection. Thanks Debbie! Amazing work. Post script I... Since my appointment I have gone back and seen Debbie about a broken pair of Maui Jim's (not purchased at Midwest Eye!). She still called the factory direct on my behalf to ensure they understood my problem and would\could fix the frames. Literally saving me $100's of dollars. Post script II...Debbie offered to help my mother in law who had a horrible glasses experience at a big box store. She called my mother in law on a Saturday and spent 30 minutes on the phone understanding her issue and explaining what her options were and how she and Midwest Eye could help. My mother in law is now a big fan as well! Great stuff. I'll never go anywhere else for my optometrist needs! Less
Absolutely top notch! Expert care with warm caring.
Absolutely top notch! Expert care with warm caring.
I’ve been going here for years. Extremely friendly people!
Top shelf, as always. Very thorough, very caring, and they leave no question unanswered. You never feel like you're "in the system," their care is very personalized and specific.
Absolutely awesome staff. Truly caring and professional .
Midwest Eye has the best service and selection of eyewear! Debbie was excellent helping to select the best eyewear for me. I won't buy glasses anywhere else! I highly recommend them!!!
Awesome doctors and an awesome staff. Me and my wife love this place.
Nicest people you could meet! From the doctors to the technicians to the office staff, everyone is there to help you and make you feel and look great! Best selection of frames I've ever seen and great deals on both frames and lenses!
Always enjoy the experience and service provided by staff.
This was the best experience I have had at a Doctor's office. All employees and doctors were very kind considerate and helpful to my needs. I would and will recommend midwest eye to all family and friends. Thank you!!
Midwest Eye is wonderful. They really work with you and concern about your vision. Dr. Robert Todd is very good, patience and knowledgeable about your vision. Just wonderful. The staff is also polite, accommodating and eager to assist.
The atmosphere is most inviting the moment you walk in the door. This venue doesn’t appear like it’s a place where you get your eyes checked or a place to even be seen by an eye doctor. The feel is one of an upscale office. The staff is very helpful and friendly. The doctors are very personable and down to earth yet you feel like you are in good hands. I’ve received excellent service with Midwe... More
The atmosphere is most inviting the moment you walk in the door. This venue doesn’t appear like it’s a place where you get your eyes checked or a place to even be seen by an eye doctor. The feel is one of an upscale office. The staff is very helpful and friendly. The doctors are very personable and down to earth yet you feel like you are in good hands. I’ve received excellent service with Midwest Eye since I started 2 and 1/2 yrs ago. If want professionalism with a good neighbor feel make your way down to Midwest Eye Clinic. Less
Exceptionally nice office and staff. It has an urban vibe and the staff is very professional and skilled. Dr. Robert is thorough and personable. I recommend this practice! I sometimes wait to be seen, but once the appointment begins, I get Dr.’s full attention.
I have been seeing Dr. Robert for many years and always get the finest care. If you have any eye issues he and his staff will help.
Great service, great Dr! Doc Bauer is excellent!
Dr. Robert has been my optometrist since 1997 through moves to LA and on to the southeast. I come to Chicago for family visits and always schedule my appointments with him. He has wonderful patience, has the most up to date practices, and conducts a careful and thorough examination. Dr. Robert also takes the time to explain all aspects of your eye health. He has always been and continues to be a... More
Dr. Robert has been my optometrist since 1997 through moves to LA and on to the southeast. I come to Chicago for family visits and always schedule my appointments with him. He has wonderful patience, has the most up to date practices, and conducts a careful and thorough examination. Dr. Robert also takes the time to explain all aspects of your eye health. He has always been and continues to be an exceptional practitioner. Less
The doctor was so thorough. He was kind and patient. The place was beautiful and his staff was VERY nice!
Dr. Robert is great! I drive an hour to the office, but it's worth it because I trust him and the staff has always been great
Dr. Robert and his team were friendly, courteous and professional during my eye appointment. I highly recommend their services to anyone else.
Great staff and a wonderful doctor. Have been going to him for about 25 years.
A great office. Dr. Robert is a great doctor. He takes his time to listen to your concerns and answers your questions well. The whole staff is very helpful and friendly. I have been seeing Dr. Robert for over 18 years now. A great office to have your vision and eyes taken care of.
Dr. Robert and Team are excellent. I've been going to him for years and will never change!
Dr Bauer is the man! Really good care and nice staff here. As other reviewers have mentioned can sometimes be a bit of a wait, but definitely worth it.
Staff is professional and Dr. Roberts is the best eye doctor I have ever met. I highly recommend! 👍🏼
What a great experience! Perfect blend of science and technology to provide a comprehensive exam. All of my questions and concerns were addressed. I always felt like I was a priority to the practice. Very professional and knowledgeable! We brought whole family!
Dr Todd is great, works great with kids and adults. Over all just a great experience.
Excellent work with kids! My 5-year old was not scared at all.
I would highly recommend Dr. Todd. He has a great approachable yet professional style. Dr. Todd’s staff are very nice and professional.
Doctor Todd and his team are really amazing.
Nice, clean place and Dr. Todd is a great person.
Awesome staff and awesome docs. Very personalized attention.
Dr. Robert is fantastic! As is his staff so professional and efficient. I love the new streamlined exam it certainly speeds up the whole eye exam process. Dr. Robert is very knowledgeable and kind. I highly recommend Midwest eye!
Extremely thorough .. very pleasant atmosphere. Highly recommend.
Dr. Robert and his staff are super friendly and professional. I love how Dr. Robert pays attention to detail. He listens to me and answers all my questions. I never feel rushed. I always feel like a VIP patient! Thanks Midwest Eye!
Very friendly and awesome service! They helped me pick out my glasses and i've gotten so many compliments on them already, not to mention they are great quality!
Dr Robert is aces. Staff is professional, courteous and kind, everything you should expect from a business. Definitely recommend.
I will never take my family here ever again! Just find a new eye doctor this year.
Had a very pleasant experience at Midwest Eye Center. My nine-year-old son thought he might have needed glasses but it turned out he didn't and he was extremely sad over this because he for some reason really wanted glasses. But none the less we had Dr Bauer and he was exceptionally professional good with my child and honestly told us that he did not need glasses. The reception office staff was v... More
Had a very pleasant experience at Midwest Eye Center. My nine-year-old son thought he might have needed glasses but it turned out he didn't and he was extremely sad over this because he for some reason really wanted glasses. But none the less we had Dr Bauer and he was exceptionally professional good with my child and honestly told us that he did not need glasses. The reception office staff was very polite very accommodating and efficient and I could not have asked for a more pleasant doctor experience. I would highly recommend this office for your eye doctor needs. Less
everyone was nice, things were on time. space is nice as well.
I have followed Dr. Todd Robert from his previous 2 offices. I could probably find an eye doctor closer to home, but I won't. He, Kim, and the rest of the staff are so friendly. They are always helpful and over the past 13 years I haven't worn a pair of glasses that I have not been complimented on. I love the way Dr. Robert always explains the test he's doing.
Dr. Robert and staff have been caring for yje family for years. As the sayonh gpes, you get what you pay for and here you can get the best trratmrnt and serbice for your dollar.
The staff here is great, very friendly and helpful for whatever you need. The office itself is very new, clean and nice. I would highly recommend Midwest Eye. Doctor Robert is great as well, the appointment was very straightforward. I will be back.
They have a great staff. Everyone is so nice. The doctors are great and I have seen both. Also if you're getting glasses see Lisa. Lisa has been picking out my glasses for years. I always get such great compliments on them. If you go, you'll be a long time patient like me and my mom 😎
I’ve been going to Dr Todd Robert for many many years and feel his expertise is the best ever and he really cares about his patients. His staff is very helpful and polite.
I have a hereditary condition, and Dr. Robert and staff are so well-informed and conscientious, I know I'm receiving the care I need to protect my vision. They help put me at ease and take time to answer all my questions. The staff was also very helpful with my glasses selection. Highly recommend for adults and kids, too!
Thank you to everyone at Midwest Eye! I suffer from migraines and was having trouble with my current prescription for my occupational glasses. They were able to get me in after work and in less than a week. I didn’t want to go to a big box store for my eyes. Ellen, Margaret and Lisa were wonderful, helpful and patient. I know it’s their job but Lisa & Ellen never made me feel rushed when it start... More
Thank you to everyone at Midwest Eye! I suffer from migraines and was having trouble with my current prescription for my occupational glasses. They were able to get me in after work and in less than a week. I didn’t want to go to a big box store for my eyes. Ellen, Margaret and Lisa were wonderful, helpful and patient. I know it’s their job but Lisa & Ellen never made me feel rushed when it started getting late & I was still trying to decide on frames. Dr Bauer was so nice and compassionate in helping me sort through the correct prescription I needed for my job. I would definitely recommend Midwest Eye. Less
Always well taken care of! Correcting my eye sight always requires a bit of fine tuning. Dr. Robert takes the extra time to ensure my contacts fit well, and provide optimal and comfortable vision. I would recommend Midwest Eye to anyone!
Quick, yet thorough, and explains exactly with detail their exam analysis in a professional easy way of understanding ones test results.
I love this place
Have been going to Dr. Robert for more than 20 years and I can't say enough nice things about him and Midwest Eye. He is incredibly knowledgeable and will quote the latest research to support the best treatment plan. Very personable too, he always takes the time to see how I am doing, how the family is, etc. Staff is top notch and welcoming, the office is beautiful and spotless, selection for fra... More
Have been going to Dr. Robert for more than 20 years and I can't say enough nice things about him and Midwest Eye. He is incredibly knowledgeable and will quote the latest research to support the best treatment plan. Very personable too, he always takes the time to see how I am doing, how the family is, etc. Staff is top notch and welcoming, the office is beautiful and spotless, selection for frames is impressive. Prices are very reasonable for glasses and contacts as well. 10/10 would recommend PS waited <5 mins to be seen on a Wednesday before lunch (made appointment a month in advance) Less
I love Dr. Roberts❤️ He really knows what he is doing. He helped me save my eye. I had retina issues and he didn't feel right until I found the right specialist who was able to correct the issue. Where ever he goes I go! I love Lisa too❤️ Every pair of glasses have been a hit. People are always asking me where I got them. I am happy they entered my life. Wouldn't give them up for nothing in this... More
I love Dr. Roberts❤️ He really knows what he is doing. He helped me save my eye. I had retina issues and he didn't feel right until I found the right specialist who was able to correct the issue. Where ever he goes I go! I love Lisa too❤️ Every pair of glasses have been a hit. People are always asking me where I got them. I am happy they entered my life. Wouldn't give them up for nothing in this world! Less
Very thorough, personable exam. Dr. Robert does not rush through the exam and makes sure you are comfortable with any option. I came for my yearly exam knowing I'd probably need glasses to some extent. Dr. Robert explained my options with an explanation to what if questions in order to make the best decision.
Excellent service by doctor and staff alike, as always!!!
Their office is clean, modern and their staff professional. Their equipment is up to date and Dr Roberts is wonderful. I travel in from Chicago just to get my eyes examined because I know everything will be done correctly the first time.
Have been going to Dr. Robert for years. He always has a smile and asks about the entire family (especially how the baseball season is going). Exams are thorough and professional as he shows real concern about your eye health.
Always excellent customer service and the utmost professionalism from the moment you step in the door. Thank you so much
All the staff were incredibly friendly and helpful. I'd recommend Midwest Eye.
The staff is helpful and knowledgeable. Did not feel rushed during my visit, and felt everything was well explained. There was a time delay that was experienced due to a new staff member being trained. It was a bit frustrating, but I can relate to being trained when you encounter issues that have not come in the normal training program. I went to this location because they are one two locatio... More
The staff is helpful and knowledgeable. Did not feel rushed during my visit, and felt everything was well explained. There was a time delay that was experienced due to a new staff member being trained. It was a bit frustrating, but I can relate to being trained when you encounter issues that have not come in the normal training program. I went to this location because they are one two locations that serve the Downers Grove area that carry Oakley. The Oakley selection was disappointing, if there was more it would be 5/5 star rating. The selection for everything else was far greater. Would recommend to anyone that can't see, looking for new glasses, and wants a vast selection of eyewear. Just the Oakley selection had less than 10 prescription options that were not sunglasses. Less
Beautiful space and wonderful people.
Even though I did have to wait about a half hour before I was seen, the wait was worth it for Dr. Bauer. He is absolutely awesome! He is thorough, kind, compassionate and explains everything! The tech Rachel was also fantastic and she was new! The rest of the staff was nice and acted like a big family. I felt very comfortable here.
The staff is very friendly, thorough, and interested in your well being. We've been going to Dr. Robert for years and we love Lisa!
I currently have been a customer at America's Best. I recently had purchased 2 pairs of no Line Progressive transitional lenses from them. However, I have been having problems seeing far away. I have a friend that recommended your office to me after I explained my situation to her. I am very pleased by the professionalism, courtesy, attention to detail that your staff provided to me during my ... More
I currently have been a customer at America's Best. I recently had purchased 2 pairs of no Line Progressive transitional lenses from them. However, I have been having problems seeing far away. I have a friend that recommended your office to me after I explained my situation to her. I am very pleased by the professionalism, courtesy, attention to detail that your staff provided to me during my visit. The Dr explained everything to me as he progressed through my exam. The Dr determined that one of the prescriptions for one of the 2 lenses was too strong which is causing me to not be able to see far away clearly. I will becoming a regular patient with Midwest Eye from now on. Thank you for a wonderful experience. Less
I've been a patient of Dr Bauer for years but this was my first time to Midwest in Downers Grove. In the past I've seen him at Kirk Eye Center in River Forest. I was very impressed with Midwest. Beautiful, comfortable office with very friendly and professional staff. Brian did a great job explaining the various tests to me. And Dr. Bauer was wonderful as always. Very happy I can now see him in Do... More
I've been a patient of Dr Bauer for years but this was my first time to Midwest in Downers Grove. In the past I've seen him at Kirk Eye Center in River Forest. I was very impressed with Midwest. Beautiful, comfortable office with very friendly and professional staff. Brian did a great job explaining the various tests to me. And Dr. Bauer was wonderful as always. Very happy I can now see him in Downers Grove which is a much more convenient location for me! Less
I see Dr. Bauer and feel like I get outstanding eye care. He is super knowledgeable and explains my eye health in detail that I understand. He is also very well connected if you have additional eye issues you need to deal with. The staff at the office is really friendly, efficient and helpful, and the equipment used in your exam is modern and clean. It's a great eye care group! I highly recommend... More
I see Dr. Bauer and feel like I get outstanding eye care. He is super knowledgeable and explains my eye health in detail that I understand. He is also very well connected if you have additional eye issues you need to deal with. The staff at the office is really friendly, efficient and helpful, and the equipment used in your exam is modern and clean. It's a great eye care group! I highly recommend Dr. Bauer and Dr. Robert! Less
Very friendly office staff; Dr. Bauer spends as much time is needed and explains everything that you are experiencing. Highly recommend this office.
This was my first visit to Midwest Eye at their new facility. I was greeted and treated professionally throughout my appointment. Excellent care!
Great service from very friendly and knowledgeable staff! Dr Robert always explains everything in detail about my eye health which means a lot to me! Thank you all
All of the staff at Midwest Eye is very pleasant from the moment you walk through the door. I was referred to Dr. Bauer two year's ago and from the moment I met him, I knew I was going to get the best quality of care, he always performs a thorough examination of my eyes and of the drainage holes I had prior to becoming his patient, at each visit, he takes the time to explain in detail his find... More
All of the staff at Midwest Eye is very pleasant from the moment you walk through the door. I was referred to Dr. Bauer two year's ago and from the moment I met him, I knew I was going to get the best quality of care, he always performs a thorough examination of my eyes and of the drainage holes I had prior to becoming his patient, at each visit, he takes the time to explain in detail his finding and answers any questions I have. For many years I complaint that my prescription wasn't correct and I would have problems seeing even with new glasses. Dr Bauer took the time and did a thorough examination of my eyes, and now i have a prescription that I can see the computer clearer with and I don't have anxiety attacks when driving at night time. This year is the first year in several years that my prescription didn't change and I owe that to the thoroughness Dr. Bauer performed of my eyes from my initial visit. Thank you Midwest Eyes and especially Dr. Bauer. Less
My family and I cannot express our appreciation enough for the care and attention Dr. Todd gives us. Each staff member is amazingly friendly, professional and courteous! When you walk in to the practice, you are able to immediately feel the warmth this practice has. You are not treated as just "another" patient or a number waiting in line. You are addressed with a smile, a hello by name, and com... More
My family and I cannot express our appreciation enough for the care and attention Dr. Todd gives us. Each staff member is amazingly friendly, professional and courteous! When you walk in to the practice, you are able to immediately feel the warmth this practice has. You are not treated as just "another" patient or a number waiting in line. You are addressed with a smile, a hello by name, and compassionate welcome! This is appreciated! The important thing is, we all have a choice to pick any private or corporate practice to attend to our healthcare needs. Although place like 4 eyes serves the same purpose and at a slightly lesser cost, it doesn't compare to the service that Dr. Todd provides to his clients. I appreciate and value Dr. Todd and his knowledge, provided care and recommended treatment. Hallelujah, I can see the world much clearer with the new glasses I picked up today. Thank you Midwest Eye... each and everyone of you are awesome! Less
The staff was kind and knowledgeable. The exam was thorough.
The staff at Midwest Eye is incredible!! From the receptionist to Dr. Robert, everyone is very caring and professional. I have extremely bad vision (worn glasses since I was five) and never look forward to seeing the eye doctor, but I can honestly say that Dr. Robert is the best eye doctor I've ever been to. He was patient, put me at ease, and answered all of my questions and made me feel like... More
The staff at Midwest Eye is incredible!! From the receptionist to Dr. Robert, everyone is very caring and professional. I have extremely bad vision (worn glasses since I was five) and never look forward to seeing the eye doctor, but I can honestly say that Dr. Robert is the best eye doctor I've ever been to. He was patient, put me at ease, and answered all of my questions and made me feel like a priority. Less
Excellent service with a friendly staff!
This was honestly one of the best "doctor office experiences" I've ever had. I was kind of blown away by the kindness from every person I interacted with while I was there. They took their time and explained every thing every step of the way!
Everyone at Midwest Eye is very nice to work with. Very friendly staff. Dr. Todd Robert is a wonderful person, so nice and friendly. As a doctor he tells you everything about every test and what it means. Very informative. A great doctor! Also their facility is absolutely beautiful!!
I had a wonderful experience at Midwest Eye. The staff was very welcoming and knowledgable. This was my first visit and I will be coming back for my annual checkups.
Every time we come here we wait at least one hour before seeing the doctor. I'm sitting here right now, with a 10:50 appointment for my 9 year old son. It's 11:50 and we still haven't seen a doctor. This isn't an isolated occurance, this happens every time we come. We won't be coming back.
I have been seeing Robert Todd, O.D. For many years. This is my first time to his newer office in Downers Grove. As always, very friendly yet professional. Eye exams are extremely thorough. He will spend as much as you need to discuss any issues and the results of your tests. The entire environment is relaxing, very attractive, and laid back. Picking out your frames is a joy with help of their st... More
I have been seeing Robert Todd, O.D. For many years. This is my first time to his newer office in Downers Grove. As always, very friendly yet professional. Eye exams are extremely thorough. He will spend as much as you need to discuss any issues and the results of your tests. The entire environment is relaxing, very attractive, and laid back. Picking out your frames is a joy with help of their staff. Very pleasant experience. They also work with your insurance, very helpful. Highly recommend. Less
Excellent service and warm, friendly people!
Thorough examination. Appreciated the detailed explanation on how the eyes work. Staff is courteous and helpful.
Loved Midwest Eye and Dr. Robert is wonderful. Highly recommend.
My appointment was at 10:20, however I did not get seem until 10:45. Other than that my experience was good. I can see....thats really all thats counts i guess.
I moved to Westchester about 3 yrs ago from another state. I found Midwest Eye when the office was in the area. I continued to go to the current location even though it's a bit of a drive. Dr Robert is very thorough and professional. Lisa is a fantastic Optician. She helps to pick out frames and does the adjustments. The front office and assistants are also very professional. I highly recommend ... More
I moved to Westchester about 3 yrs ago from another state. I found Midwest Eye when the office was in the area. I continued to go to the current location even though it's a bit of a drive. Dr Robert is very thorough and professional. Lisa is a fantastic Optician. She helps to pick out frames and does the adjustments. The front office and assistants are also very professional. I highly recommend Midwest Eye. Less
Many years of great eye care, for our whole family.
Dr. Robert's level of professionalism, compassion, and expertise is unparalleled. He has been our family eye doctor for years. His patients feel comfortable with him and his staff who are equally as kind. From the waiting room to the exam room to the products they sell, Midwest Eye values their patients and stays in tune with their needs.
Wonderful doctors and professional staff at this office! They are always willing to go above and beyond for exceptional care of patients. Highly recommend this practice.
Wonderful experience from start to finish, reception through exam and fitting/purchase of glasses.
DR ROBERT is a very caring and informative optometrist. You will always come home knowing you were cared for. YOUR TIME IS HIS TIME. I love Dr Robert!
I have always received great care from Dr. Robert. You never feel rushed and the rest of the staff is very kind as well. Free coffee too! You will feel genuinely cared for at this place.
Dr. Robert is fantastic.
Very thorough exam. From preliminary tests performed by the assistant Danielle to the actual exam itself by Dr Robert, I was informed every step of the way what each test was intended to achieve and whether or not any issues or possible problems were observed. I've been seeing Dr Robert for several years now and have been very pleased with his work.