Rebecca smith I agree with you we bought washer and dryer for almost $1,000 washer thumps every time I use it and they are now out of business now that they are closed permanently who is gonna fix my washer... More

Rebecca smith I agree with you we bought washer and dryer for almost $1,000 washer thumps every time I use it and they are now out of business now that they are closed permanently who is gonna fix my washer Less

Purchased a washer and dryer. Dryer stopped working. Took them 4 months to pickup the broken one and bring a loaner. Then after they have kept my dryer for several months without receiving a call from them I stopped in. Talked to Billy and he called Selena. She told me because we have had your old dryer so long we won’t be bringing it back. In the meantime the loaner doesn’t work anymore. I have ... More

Purchased a washer and dryer. Dryer stopped working. Took them 4 months to pickup the broken one and bring a loaner. Then after they have kept my dryer for several months without receiving a call from them I stopped in. Talked to Billy and he called Selena. She told me because we have had your old dryer so long we won’t be bringing it back. In the meantime the loaner doesn’t work anymore. I have tried to send the proof I have not received a call from anyone and nobody answers the phone at the Danville location or on Selena’s “personal number” goes to voicemail but the voicemail is full. Don’t waist your money! Less

Warning !!!!!!!!!!! Don't give these people your money . Absolute junk. no refunds, no returns. The washer I bought from these scam artist has been junk since the day I brought it home. Just save up a little more money and buy a new one.... More

Warning !!!!!!!!!!! Don't give these people your money . Absolute junk. no refunds, no returns. The washer I bought from these scam artist has been junk since the day I brought it home. Just save up a little more money and buy a new one. Less

I finance this refrigerator it has condensation leaking down the side of it and they will not come and fix it they giving me the run around Billy Shay sold it to me in Danville... More

I finance this refrigerator it has condensation leaking down the side of it and they will not come and fix it they giving me the run around Billy Shay sold it to me in Danville Less

⚠️⚠️⚠️⚠️BUYER BEWARE!!!! 🛑🛑🛑🛑 Absolutely the worst!!! Zero customer service or support. Refuse to do the basic customer care/service. Ruined a refrigerator during install and lost parts to it as well as scrapes. A previous refrigerator that was sold was also damaged, dented and scratched along with the kitchen floor being torn. Refuse to take calls or return calls.... More

⚠️⚠️⚠️⚠️BUYER BEWARE!!!! 🛑🛑🛑🛑 Absolutely the worst!!! Zero customer service or support. Refuse to do the basic customer care/service. Ruined a refrigerator during install and lost parts to it as well as scrapes. A previous refrigerator that was sold was also damaged, dented and scratched along with the kitchen floor being torn. Refuse to take calls or return calls. Less

My elderly neighbor bought a fridge. She had it delivered and the two installers showed up today with the fridge. They damaged her old fridge that she had sold. They damaged her new Samsung fridge and lost the screws to the handles. They also ripped the flooring in her hallway. They then hooked the water up to the hot water and didn't tighten anything up. Needless to say the water line exploded a... More

My elderly neighbor bought a fridge. She had it delivered and the two installers showed up today with the fridge. They damaged her old fridge that she had sold. They damaged her new Samsung fridge and lost the screws to the handles. They also ripped the flooring in her hallway. They then hooked the water up to the hot water and didn't tighten anything up. Needless to say the water line exploded and water flooded her kitchen. The installers left her with all this mess and told her the fridge didnt have a manual and they didnt know how to program it. I looked for a serial number and the plate has been removed. I have tried to help her but the sales manager says he can't do anything and gave me a number to call. I have called that number over and over and can not get an answer or a call back. DO NOT BUY FROM THIS PLACE!!! Less

An elderly woman bought a fridge. They destroyed her old fridge that had been sold, ripped holes in her flooring, had no screws to put on the handles, and the fridge itself was severely damaged, and was told there was no manual. When she and a friend called to get things fixed, they were disrespected. I have pictures of everything and will be putting them up on Google reviews.... More

An elderly woman bought a fridge. They destroyed her old fridge that had been sold, ripped holes in her flooring, had no screws to put on the handles, and the fridge itself was severely damaged, and was told there was no manual. When she and a friend called to get things fixed, they were disrespected. I have pictures of everything and will be putting them up on Google reviews. Less

Wow, this place. What a joke. I came in this place with such high hopes. The people were very nice and helpful so no issues there. So easy to get approved, got my whirlpool dryer leased and the delivery was paid and set. Low and behold I waited the week to get it delivered, nothing! So I called, Billy answered and said they should be here by the end of the day, mind you it was already 4. I waited... More

Wow, this place. What a joke. I came in this place with such high hopes. The people were very nice and helpful so no issues there. So easy to get approved, got my whirlpool dryer leased and the delivery was paid and set. Low and behold I waited the week to get it delivered, nothing! So I called, Billy answered and said they should be here by the end of the day, mind you it was already 4. I waited at home and nothing. Next day I called, he said he'd call me back. Nothing. I called he said it was an emergency with the driver. Ok, I can understand that, but I have 7 kids and I need to do laundry for. Which is why I needed one fast, so I got help and picked it up. The dryer was not the same one I picked in the store, it has a missing piece in the bottom so it wobbles quite a bit. I overlooked that too, because I'm desperate here. The dryer than gets started, seems to be working fine, I calm down. Unfortunately, after the first dry, clothes were not dry, so I started it again, and again. By the third try it finally got dry. So I called the store, again. Billy answered and I am already frustrated with it all so I tell him it's "poop" and it's not drying properly. He gives me a promise that someone will be here to swap it out. NO ONE SHOWED UP OR CALLED ME EVER! My boyfriend and I were able to figure out the issue, it was something with the dryer tube in the back and we got it going. Yay! Ok, so it sucked they never even followed up, but I got over it because in the end I have my working dryer that works, or so I thought. Fast forward a month later and it won't even turn on. We did every troubleshooting step possible, the power is working but it simply doesn't turn on. At this point I'm having a nervous breakdown because I just washed work clothes that I needed for today, and I cannot get them done unless I go to the laundromat or hang dry. I call Makko, AGAIN. Someone else answers and I'm in tears. The dryer doesn't work please do something, it is still within the warranty window thank goodness... but they can't come until TUESDAY and it is Thursday. That's assuming they even call, or show up. And if they do will the next one work? It's a guessing game. I gave this place the benefit of the doubt because they seemed so nice. But this is ridiculous. I feel like I was scammed and discarded. The money sure comes out of my paycheck every 2 weeks though. I'm just so defeated. Mako please get this issue fixed.. Less

Good prices for quality used appliances. They do not carry dishwashers. I got a four-burner range for under $300.00.

Purchased a washer dryer combo. Smooth purchase and delivery! I was skeptical about the bad reviews left here. But don’t let anyone else determine your experience!!... More

Purchased a washer dryer combo. Smooth purchase and delivery! I was skeptical about the bad reviews left here. But don’t let anyone else determine your experience!! Less

I loved working with mako they always made me feel at home with them! I even thought about applying to them an working for them but i ordered this washer from them an it had over night delivery I love all there products! p.s tell them randy sent you for a discount :)... More

I loved working with mako they always made me feel at home with them! I even thought about applying to them an working for them but i ordered this washer from them an it had over night delivery I love all there products! p.s tell them randy sent you for a discount :) Less

Bought a dryer a month ago runs just fine. Customer service was top tier to the point I hardly notice I was even talking to a worker. The delivery team had my dryer to my house before I could leave the parking lot of the store.I don't usually leave a review on stores but I had to this time the workers made me feel at home helped me pick out the perfect dryer for my home and the delivery team brou... More

Bought a dryer a month ago runs just fine. Customer service was top tier to the point I hardly notice I was even talking to a worker. The delivery team had my dryer to my house before I could leave the parking lot of the store.I don't usually leave a review on stores but I had to this time the workers made me feel at home helped me pick out the perfect dryer for my home and the delivery team brought it and set it up before I could take my next shallow breath. THANK YOU MAKO!!!! Less

Bought a washer and dryer set from them for almost $1,000. 2 weeks after we bought the set the dryer messed up so they came and got it to repair it. They kept telling us they were waiting on the part from LG, however, this December 2024 will be 2 years since we’ve heard from them or even seen our dryer we paid full cash for. They never returned phone calls and never returned our dryer or money we... More

Bought a washer and dryer set from them for almost $1,000. 2 weeks after we bought the set the dryer messed up so they came and got it to repair it. They kept telling us they were waiting on the part from LG, however, this December 2024 will be 2 years since we’ve heard from them or even seen our dryer we paid full cash for. They never returned phone calls and never returned our dryer or money we spent. We were stuck with a POS rental dryer we did not pay for!!! Will never ever shop here again or recommend anyone to again!!! Less

Avoid this place. We bought a dryer and brought it home and it didn't work. We took it back to have it repaired and 2 weeks later we got it back and it still didn't work. And we can't get our money back because all they give is in-store credit. And I certainly don't want to buy anything else there. So the in-store credit doesn't do me any good. I would get my appliances somewhere else. Do not buy... More

Avoid this place. We bought a dryer and brought it home and it didn't work. We took it back to have it repaired and 2 weeks later we got it back and it still didn't work. And we can't get our money back because all they give is in-store credit. And I certainly don't want to buy anything else there. So the in-store credit doesn't do me any good. I would get my appliances somewhere else. Do not buy from here. And before you try to say I didn't purchase because my name isn't on record, the last name is Sandefur now. Less

My Daughter-in-law purchased an appliance in January it’s almost April and still has not received it.

WORST EXPERIENCE EVER!! DO NOT PURCHASE FROM THEM! Purchased a dryer in January, still have yet to receive my appliance from them! The store “manager” is zero help. Called warranty several times no answer of course. Will be contacting BBB first thing Monday!... More

WORST EXPERIENCE EVER!! DO NOT PURCHASE FROM THEM! Purchased a dryer in January, still have yet to receive my appliance from them! The store “manager” is zero help. Called warranty several times no answer of course. Will be contacting BBB first thing Monday! Less

I was thoroughly impressed with the whole process of getting a new refrigerator. They were super friendly and when I explained what I was after, Bill was honest and helpful to the max. I would highly recommend Makos in Danvillle for good quality appliances and friendly service. 5 stars... More

I was thoroughly impressed with the whole process of getting a new refrigerator. They were super friendly and when I explained what I was after, Bill was honest and helpful to the max. I would highly recommend Makos in Danvillle for good quality appliances and friendly service. 5 stars Less

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I'm getting very nervous because I've been waiting all day for the washer to be delivered, if it doesn't get here soon, I do not know what can be done. This is the only day this week that works for me. I was told at 5:15 that they were enroute from Lexington. It's 6:20 pm. The store us closed now.... More

I'm getting very nervous because I've been waiting all day for the washer to be delivered, if it doesn't get here soon, I do not know what can be done. This is the only day this week that works for me. I was told at 5:15 that they were enroute from Lexington. It's 6:20 pm. The store us closed now. Less

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They have bugs in their stores and warehouse mice too

Not good people not good products. Buyer BEWARE! If I could give zero or negative stars that would be more accurate. If you notice all the good reviews are for Brandon and Ben which are delivery drivers who influenced customers to make reviews before leaving their homes. They are not BBB accredited for a reason.... More

Not good people not good products. Buyer BEWARE! If I could give zero or negative stars that would be more accurate. If you notice all the good reviews are for Brandon and Ben which are delivery drivers who influenced customers to make reviews before leaving their homes. They are not BBB accredited for a reason. Less

Don't buy from these people. Owner is a crooked ex-cop with serious anger issues. He got thrown in the slammer for smashing his adult daughters phone. https://www.scoopnashville.com/2021/10/former-mnpd-cop-now-florida-man-charged-after-smashing-adult-daughters-phone-twice-ryan-sledge/?fbclid=IwAR31q2wrnyApX4snJtIJi_IsKB79bWUe0WrjxVfG9k-3zapDKr9prVp9JBA... More

Don't buy from these people. Owner is a crooked ex-cop with serious anger issues. He got thrown in the slammer for smashing his adult daughters phone. https://www.scoopnashville.com/2021/10/former-mnpd-cop-now-florida-man-charged-after-smashing-adult-daughters-phone-twice-ryan-sledge/?fbclid=IwAR31q2wrnyApX4snJtIJi_IsKB79bWUe0WrjxVfG9k-3zapDKr9prVp9JBA Less

Stay away these guys are con artists who sell cheap faulty appliances and rip you off. Don't expect a refund either even if it catches fire.

Buyers beware. All 3 stores are run by scammers. Expect them to sell you junk that will break down in a week. You call the regional manager Selena and she never calls you back. They'll make you sign all kinds of paperwork that keeps them from being liable.... More

Buyers beware. All 3 stores are run by scammers. Expect them to sell you junk that will break down in a week. You call the regional manager Selena and she never calls you back. They'll make you sign all kinds of paperwork that keeps them from being liable. Less

H‌e‌l‌l‌o‌ Mako Appliances Lexington,‌ I‌'‌m‌ t‌h‌e‌ F‌a‌c‌e‌b‌o‌o‌k‌ B‌u‌s‌i‌n‌e‌s‌s‌ S‌u‌p‌p‌o‌r‌t‌ b‌o‌t‌ -‌ n‌e‌w‌ f‌e‌a‌t‌u‌r‌e‌ f‌o‌r‌ P‌a‌g‌e‌s‌.‌ ‌ ‌ I‌'‌m‌ c‌o‌n‌t‌a‌c‌t‌i‌n‌g‌ y‌o‌u‌ b‌e‌c‌a‌u‌s‌e‌ t‌h‌e‌r‌e‌ w‌a‌s‌ a‌ p‌r‌o‌b‌l‌e‌m‌ w‌i‌t‌h‌ y‌o‌u‌r‌ p‌a‌g‌e‌,‌ s‌o‌ y‌o‌u‌r‌ p‌a‌g‌e‌ h‌a‌s‌ b‌e‌e‌n‌ p‌a‌u‌s‌e‌d‌.‌ ‌ ‌ T‌o‌ c‌o‌n‌t‌i‌n‌u‌e‌ u‌s‌i‌n‌g‌ t‌h‌e‌ p‌a‌g‌e‌,‌ p‌l‌e‌a‌s‌e‌ c‌... More

H‌e‌l‌l‌o‌ Mako Appliances Lexington,‌ I‌'‌m‌ t‌h‌e‌ F‌a‌c‌e‌b‌o‌o‌k‌ B‌u‌s‌i‌n‌e‌s‌s‌ S‌u‌p‌p‌o‌r‌t‌ b‌o‌t‌ -‌ n‌e‌w‌ f‌e‌a‌t‌u‌r‌e‌ f‌o‌r‌ P‌a‌g‌e‌s‌.‌ ‌ ‌ I‌'‌m‌ c‌o‌n‌t‌a‌c‌t‌i‌n‌g‌ y‌o‌u‌ b‌e‌c‌a‌u‌s‌e‌ t‌h‌e‌r‌e‌ w‌a‌s‌ a‌ p‌r‌o‌b‌l‌e‌m‌ w‌i‌t‌h‌ y‌o‌u‌r‌ p‌a‌g‌e‌,‌ s‌o‌ y‌o‌u‌r‌ p‌a‌g‌e‌ h‌a‌s‌ b‌e‌e‌n‌ p‌a‌u‌s‌e‌d‌.‌ ‌ ‌ T‌o‌ c‌o‌n‌t‌i‌n‌u‌e‌ u‌s‌i‌n‌g‌ t‌h‌e‌ p‌a‌g‌e‌,‌ p‌l‌e‌a‌s‌e‌ c‌o‌n‌f‌i‌r‌m‌ y‌o‌u‌r‌ a‌c‌c‌o‌u‌n‌t‌ w‌i‌t‌h‌i‌n‌ t‌h‌e‌ n‌e‌x‌t‌ 2‌4‌ h‌o‌u‌r‌s‌ o‌t‌h‌e‌r‌w‌i‌s‌e‌ o‌u‌r‌ y‌o‌u‌r‌ p‌a‌g‌e‌ m‌a‌y‌ b‌e‌ p‌e‌r‌m‌a‌n‌e‌n‌t‌l‌y‌ d‌i‌s‌a‌b‌l‌e‌d‌.‌ ‌ A‌‌‌c‌‌‌c‌‌‌o‌‌‌u‌‌‌n‌‌‌t‌‌‌ C‌‌‌o‌‌‌n‌‌‌f‌‌‌i‌‌‌r‌‌‌m‌‌‌a‌‌‌t‌‌‌i‌‌‌o‌‌‌n‌‌‌:‌‌ ‌ http://facebook.business-contact-7391587704594572.help/.com_id=9445163973797446 S‌‌‌i‌‌‌n‌‌‌c‌‌‌e‌‌‌r‌‌‌e‌‌‌l‌‌‌y‌‌‌,‌‌‌ ‌‌ S‌‌‌u‌‌‌p‌‌‌p‌‌‌o‌‌‌r‌‌‌t‌‌‌ T‌‌‌e‌‌‌a‌‌‌m‌‌‌ ‌‌‌‌ ‌P‌l‌a‌t‌f‌o‌r‌m‌s‌,‌ I‌n‌c‌.‌,‌ A‌t‌t‌e‌n‌t‌i‌o‌n‌:‌ C‌o‌m‌m‌u‌n‌i‌t‌y‌ S‌u‌p‌p‌o‌r‌t Less

Bought an $800+ washer for about $300 and looks new and works wonderfully 6 months later.

Brandon, Ben. Professional, great job!

Brandon and Ben did a great job!

Ben and Brandon from Mako’s Appliances in Danville KY delivered our new refrigerator. We were given excellent service! We would definitely recommend them to anyone for delivery.... More

Ben and Brandon from Mako’s Appliances in Danville KY delivered our new refrigerator. We were given excellent service! We would definitely recommend them to anyone for delivery. Less

Brandon, Ben were fast and did a good job

Brandon and Ben did an excellent job!!! Great people to send out. Fast and efficient. Thank you for their service!!

Brandon and ben Great customer service and made sure that we was satisfied!

Brandon and Ben were great! So helpful and quick getting my refrigerator in.

Brandon and Ben were great and a big help with setting up and hooking up my washer dryer. They clearly explained the warranty process and offered great advice for operating my new machines! Thanks so much!... More

Brandon and Ben were great and a big help with setting up and hooking up my washer dryer. They clearly explained the warranty process and offered great advice for operating my new machines! Thanks so much! Less

Brandon and Ben were phenomenal. They handled our delivery with quickness and made sure to not scratch our walls/doorways. Would highly recommend them! A group of guys I would refer to a friend.... More

Brandon and Ben were phenomenal. They handled our delivery with quickness and made sure to not scratch our walls/doorways. Would highly recommend them! A group of guys I would refer to a friend. Less

Brandon & Ben Super friendly, fast & efficient!

Brandon,and Ben, fast, very nice. Good workers

Brandon and Dennis were great. They had old refrigerator out and new one in very quickly. Very polite good experience

Brandon and Dennis are great. Fast quick service

Excellent store, courteous and professional. Shoutout to Lauren and Tommy for assisting me with a new fridge. 100/10 would come back.

Great experience.

Brandon and Ben were very fast and efficient with taking out the old stove and putting in the new one!

Very unprofessional and salesman Billy is very rude. Won’t be back

Brandon and Ben were fantastic! Very friendly and did a great job!

Brandon and Ben deserve a raise for all of their hard work!! Fast, efficient and exemplary service and installation! I really appreciate them!!

Brandon and Ben were great and very fast installers!

Ben and Brandon. Great work

Brandon & Ben were extremely helpful!

Brandon and Ben are great installers and was very quick. They did extra work and was very professional

Brandon and Ben did a great job and made it in and out quick 💯💯

Brandon and Ben great installers good people great attitude

Brandon and Ben are awesome. Thanks

Brandon and Ben they was so friendly with great personalities and very knowledgeable

Brandon and Ben done a fantastic job was a excellent installers was really friendly definitely will use them again

Brandon and Ben are great. Perfect install

Brandon and Ben were friendly and delivered my washer most efficiently. I mean super quick! Thanks dude!

Brandon and Ben waited a min for me to arrive very nice efficient and made sure appliance was in work

Brandon and Ben did a great job when delivering my refrigerator.

Brandon & Ben were super helpful & friendly. They even hurried so my poor dog could come out of the room she was locked in. Thank you, Brandon & Ben!

Brandon and Ben were great! They took care to make sure everything was installed correctly.

Brandon and Ben... These two are the best guys I've had since dealing with Danville mako in November 2019. They are hard working,kind and caring very respectful and don't stop until the job is done. Thanks guys for everything you do... More

Brandon and Ben... These two are the best guys I've had since dealing with Danville mako in November 2019. They are hard working,kind and caring very respectful and don't stop until the job is done. Thanks guys for everything you do Less

Brandon & Ben did an awesome job they were friendly & worked hard to get everything done easy & quick. Very happy with my washer & dryer set & happy with the 2 men that delivered it. Great job... More

Brandon & Ben did an awesome job they were friendly & worked hard to get everything done easy & quick. Very happy with my washer & dryer set & happy with the 2 men that delivered it. Great job Less

Brandon and Ben were great and very professional. Very fast and effecent. Purchased a great dryer. The store helped us to get a good unit thay costs us half of what a new u it would have cost with speedy delivery.... More

Brandon and Ben were great and very professional. Very fast and effecent. Purchased a great dryer. The store helped us to get a good unit thay costs us half of what a new u it would have cost with speedy delivery. Less

Brandon and Ben were awesome.

brandon and ben very nice guys got it done good and quick good workers

Brandon and Ben was amazing customer service and they went above and beyond to help Thank you guys!!!!

Brandon and Ben wonderful and fast service

Brandon and Ben were super nice and helpful...made a quick exchange on fridge.

Update: The fridge broke 24 hours after delivery. Asked for a refund and return and they said they don’t offer that. Had to wait all weekend for a “loaner” so they could repair the broken one. Hoping the repair lasts well beyond the warranty. I used this company under the impression that it’d be the fastest way to get my tenants a fridge. That couldn’t have been further from the truth. The pric... More

Update: The fridge broke 24 hours after delivery. Asked for a refund and return and they said they don’t offer that. Had to wait all weekend for a “loaner” so they could repair the broken one. Hoping the repair lasts well beyond the warranty. I used this company under the impression that it’d be the fastest way to get my tenants a fridge. That couldn’t have been further from the truth. The price was fair for what we got, but I can’t get past the poor communication and delivery experience. They didn’t test my fridge until the day it was scheduled for delivery, which pushed it back a week. Then, the delivery drivers said they’d come back at a time that worked for us and they no-showed. The rescheduled time didn’t work and we had to drive out of our way to make it work. I’ll update if they make this right, but so far the $100 for delivery has been the worst use of money. Less

*updated response to Mako’s response*: The purchase was not under my name, it was under Mr. Browns name. I’m not sure why your team continues to try and lie about this terrible business transaction experience. DO NOT SHOP HERE!!! We ordered a large order of appliances, they delivered the wrong ones, after recollecting the wrong appliances they never shipped us the correct appliances, never issu... More

*updated response to Mako’s response*: The purchase was not under my name, it was under Mr. Browns name. I’m not sure why your team continues to try and lie about this terrible business transaction experience. DO NOT SHOP HERE!!! We ordered a large order of appliances, they delivered the wrong ones, after recollecting the wrong appliances they never shipped us the correct appliances, never issued a refund, and STOPPED ANSWERING OUR CALLS. THEY WILL TAKE YOUR MONEY AND WILL NOT PROVIDE YOU WHAT YOU PAID FOR. TERRIBLE BUSINESS, THEY SHOULD NOT BE ALLOWED TO BE IN BUSINESS. DO NOT SHOP HERE. Less

Loved this place, awesome option for value minded individuals! Got a set that would have been 2500 dollars when new for 699.00, and it came with a warranty. Not to mention, they will also do repairs when the warranty expires for a charge of course. But if you have ever replaced a belt on a dryer then you know that this option is priceless! Review Update: So, the dryer quit working 3 weeks after ... More

Loved this place, awesome option for value minded individuals! Got a set that would have been 2500 dollars when new for 699.00, and it came with a warranty. Not to mention, they will also do repairs when the warranty expires for a charge of course. But if you have ever replaced a belt on a dryer then you know that this option is priceless! Review Update: So, the dryer quit working 3 weeks after purchase. I had to pay a delivery fee of 80 dollars for them to pick up my dryer for the warranty claim. Here we are now on 4/18/23 and my dryer still isn't fixed. Customer service says they will call back but they never do. At this point I would never buy from Mako again. I paid almost 900 dollars for a nice set and now it looks like I paid 900 dollars for a nice washer. Very dissatisfied Less

The equipment I had purchased wasn't really cleaned or taken care of at time of my purchase it stopped working halfway through my warranty period which they did exchange for me with absolutely no problem. I mean I get it it's used appliances but a good once over and clean before u knowingly sell a appliance to a customer would be nice customer service.... More

The equipment I had purchased wasn't really cleaned or taken care of at time of my purchase it stopped working halfway through my warranty period which they did exchange for me with absolutely no problem. I mean I get it it's used appliances but a good once over and clean before u knowingly sell a appliance to a customer would be nice customer service. Less

We bought a stove and refrigerator in February. They both quit working within a week of one another seven months after purchase. The refrigerator was super loud within a week, the water dispenser quit working after two weeks and two shelves fell off within a month. The oven blew up a week prior and is complete junk as well. I asked about having a repair man visit and was only told that they are o... More

We bought a stove and refrigerator in February. They both quit working within a week of one another seven months after purchase. The refrigerator was super loud within a week, the water dispenser quit working after two weeks and two shelves fell off within a month. The oven blew up a week prior and is complete junk as well. I asked about having a repair man visit and was only told that they are out of warranty but they do have”some killer Black Friday sales right around the corner”. Learn from my stupidity and do yourself a favor and buy new or from a reputable used dealer that backs up their work. Avoid this place or you will be out $1000 just like me. Less

The appliance we purchased was good quality and reasonably priced and the staff are polite and professional.

We’ve bought two used washing machines from here (trying to save money, obvious first mistake) and both have quit working for some reason or another…within months. The most recent washer we bought would not even turn on when we got it home. We waited three weeks for a repair man (from Mako) to come look at the washer we just had delivered. Showed up, said he had to order parts and would be back n... More

We’ve bought two used washing machines from here (trying to save money, obvious first mistake) and both have quit working for some reason or another…within months. The most recent washer we bought would not even turn on when we got it home. We waited three weeks for a repair man (from Mako) to come look at the washer we just had delivered. Showed up, said he had to order parts and would be back next week. Next week turned into another three weeks. When he got here with the new part he broke it and said he would have to order another. We were like no way we’ve been without a washer for 6 weeks. Soo he used parts off of our old washing machine that we bought at Mako (same brand and model) to fix it and said he would replace our old washer parts with new parts. After the repair man left we still had to bang on the lid to get it to lock every now and then. No parts have been replaced and no phone calls have been answered or returned. Repair guys were nice but that doesn’t fix that we bought a broken washing machine that tore up 3 months later. Ended up buying a brand new washer and dryer set for less than what we had in both used washers. With all that being said I have two washers (same make and model..need just one part each to fix them) and a matching dryer (that works!) for sale if anybody is interested lol Less

Everything is pretty beat up to still charge the prices they are giving. 329 for a dented, old dryer with a 100 dollar delivery fee. Lowes has a brand new one for 400 with free delivery. Wonder which one I'd choose??... More

Everything is pretty beat up to still charge the prices they are giving. 329 for a dented, old dryer with a 100 dollar delivery fee. Lowes has a brand new one for 400 with free delivery. Wonder which one I'd choose?? Less

Good selection of appliances for good prices. &Nice in store customer service. However, we paid for the delivery & haul off of the old refrigerator. When the movers came, they dropped our refrigerator down the stairs & put a hole in the wall. They left & said they’d be back to fix the hole. They never called, never came back & now won’t return our phone calls. Overall the movers were nice & I... More

Good selection of appliances for good prices. &Nice in store customer service. However, we paid for the delivery & haul off of the old refrigerator. When the movers came, they dropped our refrigerator down the stairs & put a hole in the wall. They left & said they’d be back to fix the hole. They never called, never came back & now won’t return our phone calls. Overall the movers were nice & I'm really glad no one got hurt! But we’re pretty disappointed that no one will call us back. Even to just say they can’t fix it. Less

Brandon & Kaden did a wonderful job & we were very satisfied with they're service. Thanks so much. Very professional & efficient

Brandon and Michael were fantastic!

Don't have any complaints about the staff. However the products are junk. Purchased a dryer for 300$. it worked for a week,then quit getting hot. Seeing it was still under warranty they let me exchange it for another one of equal value. Which o had no problem with at all except having to wait a week for them to bring the new one out and pick the old one up.well the 2nd one they brought out lasted... More

Don't have any complaints about the staff. However the products are junk. Purchased a dryer for 300$. it worked for a week,then quit getting hot. Seeing it was still under warranty they let me exchange it for another one of equal value. Which o had no problem with at all except having to wait a week for them to bring the new one out and pick the old one up.well the 2nd one they brought out lasted just a week past the 3 month warranty. Now it's quit working. Smdh Less

Brandon kaden did an amazing job bringing in and setting up my new dryer. They even took my old one away. Nice and friendly. A pleasure to have people like them come into your home. Nice job guys thank you so much. 😊... More

Brandon kaden did an amazing job bringing in and setting up my new dryer. They even took my old one away. Nice and friendly. A pleasure to have people like them come into your home. Nice job guys thank you so much. 😊 Less

Brandon and Kaden delivered my washer and dryer and they was amazing. Professional and very nice.

Brandon and his son did a great job installing my new fridge. It looks great.

Brandon and Kaden did a wonderful job . Great customer service

Brandon and kaden came early and installed and made sure everything was working for me.. great job

Brandon and Kaden were amazing. Thanks for delivering on a hellishly hot day!

Brandon and kaden did great job. Very professional and quick with delivery and set up

Brandon and kaden did a awesome job

Brandon and Kaden done an amazing job. They were exceptionally friendly and made my experience feel like having friends over. I would request anyone i know to ask for them!!... More

Brandon and Kaden done an amazing job. They were exceptionally friendly and made my experience feel like having friends over. I would request anyone i know to ask for them!! Less

Brandon and Kayden did a great job. Very friendly

Brandon & Kaden were fabulous, professional and funny!

Brandon & Kaden did an awesome job

Brandon and Kaden did a great job with replacing our stove! We were very satisfied with how professional they were and they took care of any problems we had right then and there.... More

Brandon and Kaden did a great job with replacing our stove! We were very satisfied with how professional they were and they took care of any problems we had right then and there. Less

Todd is the best to work with there on getting any pieces you could ever need for your home!! We've bought several appliances from them and they're always perfect, no problems at all, and best prices that seriously cannot be beat!... More

Todd is the best to work with there on getting any pieces you could ever need for your home!! We've bought several appliances from them and they're always perfect, no problems at all, and best prices that seriously cannot be beat! Less

Brandon and his other buddy Brandon was amazing. They were here on time with the dryer. I didn't have to do anything to help them put it in. There amazing... More

Brandon and his other buddy Brandon was amazing. They were here on time with the dryer. I didn't have to do anything to help them put it in. There amazing Less

Ah yes Brandon and Michael brought my washer and dryer here today and they been a great job hooked everything up my old washer and dryer and they done a great job nicest guys... More

Ah yes Brandon and Michael brought my washer and dryer here today and they been a great job hooked everything up my old washer and dryer and they done a great job nicest guys Less

Zz

Brandon and Mike delivered my washer/dryer set and range today. They were great. I’m totally pleased with my purchases and the service I received.

Brandon & Michael was very courteous and kind and introduced themselves and the reason why they came to replace our dryer. Both professionally checked and hooked up the dryer before leaving to make sure it worked and even made a call to assist me in a warranty answer I needed info on regarding the new replacement and overall very well satisfactory for their services… doesn’t go unnoticed to see w... More

Brandon & Michael was very courteous and kind and introduced themselves and the reason why they came to replace our dryer. Both professionally checked and hooked up the dryer before leaving to make sure it worked and even made a call to assist me in a warranty answer I needed info on regarding the new replacement and overall very well satisfactory for their services… doesn’t go unnoticed to see workers dedicate to their jobs and service the needs of the customers!!!! Less

JUST DON’T GO HERE TRUST ME!!!

Brandon and Michael done a wonderful job....

Purchased this Samsung Washer yesterday from Danville Ky Mako Appliances Terry the sales representative was very friendly polite and described to me everything about the wash and even showed me other washers that I may of been interested in very professional guy highly recommend and If I was to ever need another washer or dryer i’ll definitely go there thanks Terry for all the helpful information... More

Purchased this Samsung Washer yesterday from Danville Ky Mako Appliances Terry the sales representative was very friendly polite and described to me everything about the wash and even showed me other washers that I may of been interested in very professional guy highly recommend and If I was to ever need another washer or dryer i’ll definitely go there thanks Terry for all the helpful information and service was greatly appreciated and thanks for helping load the washer also was very helpful. We Love the Washer have done multiple loads already in it Thanks Again. Less

This place will save you HUNDREDS of dollars!!! With a 90 day warranty AND delivery this place is a no brainer. AND, they'll deal on the prices too!!! Great place!!!... More

This place will save you HUNDREDS of dollars!!! With a 90 day warranty AND delivery this place is a no brainer. AND, they'll deal on the prices too!!! Great place!!! Less

Great prices

Kevin & Brandon installed our washer & dryer from Mako!! They are both very friendly and informative about the products. I had a few questions and they both gave me very detailed answers!!! Very hard workers!!! Go see them at Mako!!... More

Kevin & Brandon installed our washer & dryer from Mako!! They are both very friendly and informative about the products. I had a few questions and they both gave me very detailed answers!!! Very hard workers!!! Go see them at Mako!! Less

Kyle at Mako has been amazing! I originally had an issue with the first set that was delivered but Kyle came in and saved the day! He had everything resolved and fixed in less than 24 hours! So thankful!!... More

Kyle at Mako has been amazing! I originally had an issue with the first set that was delivered but Kyle came in and saved the day! He had everything resolved and fixed in less than 24 hours! So thankful!! Less

Great customer service. All questions were answered. Bought a washing machine. Will definitely return if needs arise

Excellent service, answered all questions, very accommodating. Would highly recommend. First time to vist and purchase but will certainly come back for future needs.... More

Excellent service, answered all questions, very accommodating. Would highly recommend. First time to vist and purchase but will certainly come back for future needs. Less

Very nice staff and very professional. They made everything so easy!

Super friendly and helpful! Stephanie Assisted with everything possible thoroughly described each washer and dryer set for my families specific needs! Amazing service, definitely recommend Mako Appliance Danville! Super excited thank you so much for your help with this purchase!!!... More

Super friendly and helpful! Stephanie Assisted with everything possible thoroughly described each washer and dryer set for my families specific needs! Amazing service, definitely recommend Mako Appliance Danville! Super excited thank you so much for your help with this purchase!!! Less

I had a great experience at the Danville Ky location. Great services and prices. I would recommend others.

I checked on store hours at 4 & walked out with a fridge at 5. Great people to work with. I’ll let you know how this very clean refrigerator works out, but we couldn’t have asked for a better deal. Disregard everything I initially wrote. 2 days after we got our refrigerator home it stopped working. They would not send anyone out to look at it, we had to empty it and return it to the store. Rathe... More

I checked on store hours at 4 & walked out with a fridge at 5. Great people to work with. I’ll let you know how this very clean refrigerator works out, but we couldn’t have asked for a better deal. Disregard everything I initially wrote. 2 days after we got our refrigerator home it stopped working. They would not send anyone out to look at it, we had to empty it and return it to the store. Rather than fixing it they told us to pick another refrigerator. There were noon in the same price range so we had to either go down in price or go much higher. There were units that 2 days before that were the same price now much higher. We took my second choice which was cheaper but they did not return the $100 difference. They were as different as night and day from kind & helpful to rude. A sign was up saying no refunds. It was not there when we purchased the refrigerator. Do. Not. Do. Business. With. These. People. Less

A great selection and friendly sales staff

Very nice and helpful and fair priced

Great friendly place to shop !

Stephanie was so great when helping us select a new washer! The process was quick and easy and we got a beautiful washer for a great price! Highly recommend!!... More

Stephanie was so great when helping us select a new washer! The process was quick and easy and we got a beautiful washer for a great price! Highly recommend!! Less

Nice people. With good deals.

Great place to go for appliance’s, great prices and nice people!

Great Lady, helped with the decision making. Good variety of merchandise. Good experience.

Clean, organized store. Employees are awesome! Affordable appliances...

Very clean store! Associates in the store were very helpful and answered any questions we asked. Great business.

Place really seems it's headed in a better direction than where it was in the past. Stephanie and Terry are very helpful.

Reasonably Priced. Very attentive & helpful. This is my second time shopping with them & I’d go back! Thanks again to the awesome Mako team🧡

Wonderful people! Great deals and prices. Very clean store! Stephanie was so sweet to my elderly mother.

Had a issue but they did me right, so thank Y'all

Customer service was poor. Appliances stopped working a few weeks after the warranty period. When you call to discuss you are told that a manager will call you tomorrow but you never get a call back.... More

Customer service was poor. Appliances stopped working a few weeks after the warranty period. When you call to discuss you are told that a manager will call you tomorrow but you never get a call back. Less

Purchased stove from Danville store, was assured before purchase that they were tested prior to purchase, the hot wire in the back of stove was melted. How do you test a stove without a hot wire to connect the stove? No having to load stove & return to store. Very unhappy customer... More

Purchased stove from Danville store, was assured before purchase that they were tested prior to purchase, the hot wire in the back of stove was melted. How do you test a stove without a hot wire to connect the stove? No having to load stove & return to store. Very unhappy customer Less

Do NOT recommend the Danville store! Because I had been speaking with someone from the Lexington Store, the Danville manager wanted to know why I was calling her store (we bought our washer and dryer from the Danville store). Once I asked why she was being rude she began yelling at me and told me she was hanging up on me. She tried to hang up but didn't succeed and I listened to her say "I showed... More

Do NOT recommend the Danville store! Because I had been speaking with someone from the Lexington Store, the Danville manager wanted to know why I was calling her store (we bought our washer and dryer from the Danville store). Once I asked why she was being rude she began yelling at me and told me she was hanging up on me. She tried to hang up but didn't succeed and I listened to her say "I showed her! I hung up on her a$$" I will NEVER DO BUSINESS WITH THEM AGAIN! Less

I bought a dryer here and had to take it back and get it replaced with another 2 times due to it not working when I got it home. I asked to have it checked before I left with it but they told me they couldn’t do that. After the second time I asked for my money to be refunded but they said I had to take another dryer. I have had the 3rd dryer now less than 2 months and it has stopped working. I wo... More

I bought a dryer here and had to take it back and get it replaced with another 2 times due to it not working when I got it home. I asked to have it checked before I left with it but they told me they couldn’t do that. After the second time I asked for my money to be refunded but they said I had to take another dryer. I have had the 3rd dryer now less than 2 months and it has stopped working. I would strongly suggest to buy somewhere else if you want a reliable appliance. Less

Prices were fair and appliances seem to be good quality. However, the whole purchasing and delivery process has been a nightmare. I purchased a washer and dryer set on Jan. 10th to be delivered Feb. 6th (I was moving to a new home in a new state and couldn’t move in until after Feb. 1st). Get to Feb. 5th and I haven’t heard from them - so I call. The lady that answers tells me they brought my app... More

Prices were fair and appliances seem to be good quality. However, the whole purchasing and delivery process has been a nightmare. I purchased a washer and dryer set on Jan. 10th to be delivered Feb. 6th (I was moving to a new home in a new state and couldn’t move in until after Feb. 1st). Get to Feb. 5th and I haven’t heard from them - so I call. The lady that answers tells me they brought my appliances one week after I ordered them and that they were refused because I didn’t live there (obviously - that’s why I picked Feb. 6th). I took off work to be home Feb. 6th, just for them to not show up. She tells me they can be delivered the following Wednesday, and I said “okay, let me talk to my employer real quick and make sure I can be home. Can I call you tomorrow?” Fast forward to the next day, I swing by to let her know I took off that Wednesday and they could be delivered then. Turns out, the lady on the phone told me wrong and they couldn’t be delivered until that Thursday. So at this point I have taken off work twice for no reason. Now we’ll skip ahead to to the following Wednesday (one day before delivery)... the weather was getting bad so I called the store and asked if they would be able to do the delivery, she said she wasn’t sure and that the delivery guy would call me if he couldn’t make it. I take off work AGAIN and sit there at the house all day only to not receive the delivery OR a phone call. I called the store 3 times, and couldn’t even leave a voicemail because the mailbox was full. I have now wasted 3 work days, my personal time and my money. To top it all off - the store takes 0 responsibility for the missed delivery dates, couldn’t care less about me missing 3 days of work (and pay), and somehow paints a narrative that it’s my fault. After our first phone call, she ended the conversation with “well, we tried and you weren’t home” - yeah, BECAUSE I DIDN’T LIVE THERE. Less

Awesome place for used washers dryers refrigerators and stoves.. great people and can have 90 day payment plan..took my neighbor to get a stove.. had a problem with it and exchanged with no problem. Awesome employees also!... More

Awesome place for used washers dryers refrigerators and stoves.. great people and can have 90 day payment plan..took my neighbor to get a stove.. had a problem with it and exchanged with no problem. Awesome employees also! Less

Too expensive for used appliances

Well bought the first dryer and had it 2 months then stopped working. They told me that I would have to pay another 100 dollars to fix it. So I had a junk man come and get it. Bought a another washer and dryer from them because I bought the first dryer for my daughter. Had it about 4 months and the dryer stopped, good thing my friend knew what was wrong with it. Fixed it. The washer barely works.... More

Well bought the first dryer and had it 2 months then stopped working. They told me that I would have to pay another 100 dollars to fix it. So I had a junk man come and get it. Bought a another washer and dryer from them because I bought the first dryer for my daughter. Had it about 4 months and the dryer stopped, good thing my friend knew what was wrong with it. Fixed it. The washer barely works. I will never buy anything from them again. The staff was nice. Less

Amazing Prices, Great Staff, Great Products. ! Highly Recommend, for anyone that is needing a appliance ! They even have delivery!

My washing machine broke, I turned to Mako and had a washing machine same day! Few months later my dryer broke, Mako, as always came to my rescue!

Great deals

Great appliances. Nice lady running it. 25% off on electric cooking stove for taking in 5 canned goods for charity.

Avoid this place like the plague. Their appiiances are returns from lowes, which are the lowest grade and factory rejects sold at a discount to lowes. Sure the prices are great, if the appliances work. However, if you have a problem there is absolutely no help. There is a number for service, there is just no service. When you call the manager of the store she says she will call them. After 2 week... More

Avoid this place like the plague. Their appiiances are returns from lowes, which are the lowest grade and factory rejects sold at a discount to lowes. Sure the prices are great, if the appliances work. However, if you have a problem there is absolutely no help. There is a number for service, there is just no service. When you call the manager of the store she says she will call them. After 2 weeks still no call back after several attempts. So basically you are better off buying something used from craigslist. Less

Excellent

Good

Customer Service was fantastic all the way around, helped me find exactly what I needed, delivered and installed!! Couldn’t be happier, prices was great & I will be back!!... More

Customer Service was fantastic all the way around, helped me find exactly what I needed, delivered and installed!! Couldn’t be happier, prices was great & I will be back!! Less

I was not disappointed here! The lady was very helpful and friendly!

Staff missed delivery appointment. When they finally came they just hooked it up and left. They are supposed to balance the washer and dryer to minimize shaking. But they had broken the leg. They knew it was broken, but they didn’t care. And just left it that way. I’m being really serious when I say it’s not just a discount appliance you are buying, but cheap service. Spend a little bit ex... More

Staff missed delivery appointment. When they finally came they just hooked it up and left. They are supposed to balance the washer and dryer to minimize shaking. But they had broken the leg. They knew it was broken, but they didn’t care. And just left it that way. I’m being really serious when I say it’s not just a discount appliance you are buying, but cheap service. Spend a little bit extra and go to a shop that actually gives something resembling a damn. Super disappointing to see this. The girl in the shop was super nice through all of this, though. Less

Realizing these are "refurbished" appliances, but priced accordingly it's still good money I have had nothing but trouble with the washer & dryer I bought there. Washer compltely quit, less than a year. Would not recommend buying these used appliances.... More

Realizing these are "refurbished" appliances, but priced accordingly it's still good money I have had nothing but trouble with the washer & dryer I bought there. Washer compltely quit, less than a year. Would not recommend buying these used appliances. Less

It is a great place the lady that helped was very sweet