I have been a client for almost 20 years. I was referred by another physician. It was a great referral, and I am a loyal customer. Answer One has not only served as my answering service, but also as my receptionist and scheduler when my office had a fire and we were displaced. They helped my office keep running during that difficult time. Their staff are knowledgeable and respectful. I highly re... More

I have been a client for almost 20 years. I was referred by another physician. It was a great referral, and I am a loyal customer. Answer One has not only served as my answering service, but also as my receptionist and scheduler when my office had a fire and we were displaced. They helped my office keep running during that difficult time. Their staff are knowledgeable and respectful. I highly recommend them. -Dr. Karen Lish, Hewlett, NY Less

Using Answer one services for almost a year and have nothing but good to say, extremely forthcoming and honest, great customer service, its a pleasure working with them!!

Answer One has been our vendor for over 25 years, that is a testimony to the quality of their services. They handle our calls well, staff are effecient and supervisors are responsive.

I am a past employee of this company.. one of the best places I've worked for.. The environment was professional and family oriented. They care for their client's and made sure we were all trained to all clients expectations. I would recommend this company to any business or potential employee. Each and every company we answered for was and sure still is treated to the highest ability to what t... More

I am a past employee of this company.. one of the best places I've worked for.. The environment was professional and family oriented. They care for their client's and made sure we were all trained to all clients expectations. I would recommend this company to any business or potential employee. Each and every company we answered for was and sure still is treated to the highest ability to what the client wanted. They have new clients but also the same clients for decades ! Amazing place overall in every aspect.. Less

I worked there for 7 years had a wonderful experience

Awful experience on the customer side. The person who answered my first call didn't realize I was already on the line. She was screaming at her child. Hmmm. She then went on to tell me that she was not allowed to relay a message that my medication had not been called in to the pharmacy on Jue 26. It's July 5. I was told that they would not contact my medical provider and she would get the message... More

Awful experience on the customer side. The person who answered my first call didn't realize I was already on the line. She was screaming at her child. Hmmm. She then went on to tell me that she was not allowed to relay a message that my medication had not been called in to the pharmacy on Jue 26. It's July 5. I was told that they would not contact my medical provider and she would get the message whenever the provider called in. Suppose she's on vacation? Why isn't there a system to cover patient cases on days off? And, I don't have to tell you what my call is in reference to -- doing so is a HIPPA violation. This level of professionalism is what I expected after my first call. I know we're in a pandemic but why are essential providers scraping the bottom of the barrel. Customer service is well below ZERO. Less

personal service most of the operators get to know your business sevice is personalized

Best Answering service around!!!! Staff is very competent and personal. I feel confident that all calls are handled properly and efficiently. Highly recomended to all Law firms!

We have had Answer One as our answering service for many years now and we are very happy with the service they provide. The staff is always polite, patient and professional especially when dealing with some of our rude and obnoxious tenants who call to leave messages. They have been extremely helpful and prompt in relaying messages to us. Thank you to all of the staff at Answer One.

Great service! Thank you

Great service fair pricing.

Did a great job covering my phone when I was on vacation. Much appreciated!

The operators are the best. Helpful, caring and sincere.