2026-03-20T17:01:01.015Z

John arrived on time and got the job done for tank installation and set up.. very professional and thorough. Glad I went with West Coast!

2026-03-19T23:51:42.641Z

We are so happy we switched to Propane WestCoast! We were having a big problem with Amerigas whose customer service answers in Nairobi, Kenya. While they are very polite, they could not help us. Amerigas filled us up (233 gallons) on 10/20/25, they forgot to hook up the meter that lets us know the propane level, although we thought it was hooked up. Every month checking it, it went from Oct 80% - Nov 77% - Dec 75% - Jan 72% - Feb 70% to ZERO March 2. We had never used propane before, just natural gas, and while I thought the usage was low, didn't realize that it could not have been accurate. We live in Idyllwild and early March, it was in the 30s at night and we had no heat, no water heater, no range or dryer. They said that since we ran out of propane, it would cost $300 upcharge to receive within 1 day, otherwise it would take 7-14 days to receive propane, plus because WE let it run out, it would be an additional $150 for testing. We kept trying to resolve it with Amerigas for a few days, no one could ever go up the chain of command. No supervisors or management at any of the call centers, even if you can reach the U.S. After talking with Propane West Coast on March 4, the owner and his son came out the next day Thursday to get us setup with a small tank and apx. 20 gallons and let us know that the Amerigas meter was not even connected. Propane WestCoast delivered a 500 gallon tank on Tuesday with 50 gallons, and Thursday, added an additional 350 gallons. They are near Idyllwild in the Hemet area. We really appreciate the quick, quality service and better pricing than we could find locally. They have consistent 5 star ratings for a reason. Read ratings and you will be happy you chose the better company.

2026-03-14T19:10:47.795Z

We’d been looking for a new propane company for a few years as our previous company required minimum orders and took 14 days to refill, which wasn’t a good combination in the winter.Our experience with West Coast has been amazing so far. Great customer service, quick tank install and the option for “top off service” and remote tank monitoring so we don’t have to deal with propane anxiety ever again.Switching over to West Coast was a super easy process, everyone I spoke with was great. John, who came and installed our tank, showed up exactly when he said he would and took the time to answer all of my questions and explain the process of having our old tank removed.Keep up the good work!

2026-03-09T19:40:29.841Z

Great experience, bought tank from pwc they just set it up. Tech John very knowledgable

2026-02-26T00:00:00.000Z

Amazing service! Didn't even have an appointment, but they were in my neighborhood and asked if I needed a fill. Would recommend these guys to everyone who has propane and propane accessories needs!

2026-02-19T04:01:15.915Z

Customer service rep Randy was so polite and helpful. They offered me a great price and delivered the tank the next day.

2026-02-19T00:00:00.000Z

Customer service rep Randy was so polite and helpful. They offered me a great price and delivered the tank the next day.

2026-02-07T17:44:14.459Z

I recently visited my local Tractor Supply Company to have a propane tank filled. Unfortunately, the tank was overfilled, and propane began venting from the relief valve approximately every five minutes. Despite this, I was told it was safe to transport and was even advised to “run my forklift” to use up some of the excess propane. Given the safety concerns, I sought a second opinion — and I’m very grateful that I did.After reviewing the photos and videos I sent, Propane West Coast immediately instructed me to turn off my vehicle and remove the tank from the truck bed. Within 30 minutes, Josh arrived on-site. He safely relieved the excess pressure, inspected all valves, confirmed there were no additional leaks, replaced missing caps, and even contacted the Tractor Supply district manager to explain the hazardous situation their staff had created and the need for retraining. FREE OF CHARGE!!After Josh explained the many ways this incident could have resulted in a far more serious outcome, I was extremely thankful I reached out to them.Propane West Coast has earned a customer for life!!