2026-05-22T20:03:34.569Z

We’ve been with Propane West Coast for years and have always been very happy with them,their service and their prices but today they went above and beyond! Josh and John came out to our house and helped us fix our BBQ and teppanyaki Grill. We were told by multiple repair people that it was a problem with their regulator and even though they were sure it was not (and they were right) they came all the way out to our house on Friday afternoon and fixed what the bbq repair person couldn’t, so we would have it for Memorial Day grilling! Small family owned companies with this kind of service are hard to find these days and I’m so happy to have found them!

2026-05-20T04:29:28.466Z

I chose this company because it had a great rating and from booking it with the girl on the phone to getting tank installed for our pool Josh has been great. Now I know why they have such great reviews thank you

2026-05-07T19:35:45.121Z

I’ve had such a wonderful experience with propane west coast! I’ve worked with 2 other propane companies that in all honestly were trash and I was very excited when I saw that propane west coast started servicing my area. Absolutely great customer service, top notch communication, deliver on time and I just had a new tank installed and everything was phenomenal. John delivered and installed my new tank and I’ve spoke with Randy on the phone several times and a woman I do not remember her name but each one goes above and beyond to make sure all your questions are answered and you have a great experience. Beyond grateful to have switched to them!

2026-04-14T18:25:15.286Z

John came out and set up the tank for an ADU we put on our property. He did a fantastic job. The Randy from the front desk also did a great job getting everything coordinated prior to set up. Highly recommend these guys.

2026-03-20T17:01:01.015Z

John arrived on time and got the job done for tank installation and set up.. very professional and thorough. Glad I went with West Coast!

2026-03-19T23:51:42.641Z

We are so happy we switched to Propane WestCoast! We were having a big problem with Amerigas whose customer service answers in Nairobi, Kenya. While they are very polite, they could not help us. Amerigas filled us up (233 gallons) on 10/20/25, they forgot to hook up the meter that lets us know the propane level, although we thought it was hooked up. Every month checking it, it went from Oct 80% - Nov 77% - Dec 75% - Jan 72% - Feb 70% to ZERO March 2. We had never used propane before, just natural gas, and while I thought the usage was low, didn't realize that it could not have been accurate. We live in Idyllwild and early March, it was in the 30s at night and we had no heat, no water heater, no range or dryer. They said that since we ran out of propane, it would cost $300 upcharge to receive within 1 day, otherwise it would take 7-14 days to receive propane, plus because WE let it run out, it would be an additional $150 for testing. We kept trying to resolve it with Amerigas for a few days, no one could ever go up the chain of command. No supervisors or management at any of the call centers, even if you can reach the U.S. After talking with Propane West Coast on March 4, the owner and his son came out the next day Thursday to get us setup with a small tank and apx. 20 gallons and let us know that the Amerigas meter was not even connected. Propane WestCoast delivered a 500 gallon tank on Tuesday with 50 gallons, and Thursday, added an additional 350 gallons. They are near Idyllwild in the Hemet area. We really appreciate the quick, quality service and better pricing than we could find locally. They have consistent 5 star ratings for a reason. Read ratings and you will be happy you chose the better company.

2026-03-14T19:10:47.795Z

We’d been looking for a new propane company for a few years as our previous company required minimum orders and took 14 days to refill, which wasn’t a good combination in the winter.Our experience with West Coast has been amazing so far. Great customer service, quick tank install and the option for “top off service” and remote tank monitoring so we don’t have to deal with propane anxiety ever again.Switching over to West Coast was a super easy process, everyone I spoke with was great. John, who came and installed our tank, showed up exactly when he said he would and took the time to answer all of my questions and explain the process of having our old tank removed.Keep up the good work!

2026-03-09T19:40:29.841Z

Great experience, bought tank from pwc they just set it up. Tech John very knowledgable