First I'd like to say I found Tripp to be very knowledgeable and friendly. I enjoyed conversing with him during the process. They also fit me in fai...
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First I'd like to say I found Tripp to be very knowledgeable and friendly. I enjoyed conversing with him during the process. They also fit me in fairly quickly on the schedule. I had a "get well" plan for 3 large garden bed areas and some trees. We discussed permanent mulch and he advised they don't do rubber mulch and recommended pine straw. I said this was fine. The total job cost about $5k which I found to be very reasonable. I'm unsure where there miscommunication occurred, but it happened at some point because no landscaping paper was installed in the beds. Tripp told me I would have to do some "weeding" and I acknowledged that was understood because one of the garden beds had landscaping paper installed by me and my boyfriend and we have what I consider to be a "normal" amount of weeding in that bed. However, the picture I've enclosed is what I've had to pull over the last 3 days, and I do not honestly consider this to be "weeding". This is grass. I was very surprised and honestly disappointed to find they didn't put down landscaping paper when cleaning out the beds. I'm not sure if it common practice not to do this, but I feel given I informed them of the minimal amount of time I wanted to put in maintaining it and the discussion of "permanent mulching" these would be a tip off to install this. Especially given they saw the other bed had this paper installed already. I called when the grass started popping up, and they responded quickly to spray but it honestly didn't put a dent in it. Now we are going to have to spend the time installing the paper ourselves to keep from dealing with this level of maintenance every year.
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5
May 12, 2024
Rachel has transformed our back patio and pool deck into a magical tropical island. She designed and planted an array of tropical greens and colorful ...
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Rachel has transformed our back patio and pool deck into a magical tropical island. She designed and planted an array of tropical greens and colorful blooms in multiple containers. We are very happy and recommend their services.
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5
May 07, 2024
Everyone who works there is always happy, helpful, and very competent. I've been using them for years and have never been disappointed!
5
May 06, 2024
Rachel arranged these exquisite planters on our patio! 😃
5
Mar 25, 2024
Very knowledgeable about plants purchased. Very pleasant and helpful.
5
Feb 29, 2024
Jim is the absolute best!!! Can’t wait to do more projects with him and the New garden team! I've already recommended New garden to neighbors and frie...
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Jim is the absolute best!!! Can’t wait to do more projects with him and the New garden team! I've already recommended New garden to neighbors and friends.
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5
Feb 29, 2024
Tripp Vockel and his team are truly customer centered. They listened to our wants/wishes and created a landscaping plan far beyond our visions. We i...
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Tripp Vockel and his team are truly customer centered. They listened to our wants/wishes and created a landscaping plan far beyond our visions. We initially described some low maintenance flowers and plants, a place for my BBQ grill and turkey fryer; and a retention wall to help resolve a water runoff issue flooding our driveway. What he presented to us surpassed our every expectation!
Every job starts with a description of the project and what to expect. We had an opportunity to review and modify the work before it was completed and a personal review with Tripp after completing each phase and before starting a new one.
Every employee that worked on our project deserves praise but, Bernardino Reyes, Julio Sorto, Javier Dominguez, Oscar Dominguez, and Luis Duarte are a complete package. They are highly skilled in their planning of each phase of this project; they are meticulous in their execution, and work painstakingly towards completion. The personal attention to detail that I see in their work shows me that they have a deep source of integrity and excellence in all that they do. They arrive on time each morning and their work areas are always clean and preserved for the next day’s start.
Each day we find ourselves without words to express our delight and surprise for a job very well done by all. I am thankful we were able to scrape up these few today to show our appreciation. This New Garden team has exceeded our every expectation!
Sincerely, Walter and Lisa Smith
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5
Feb 28, 2024
This is our second landscaping project with New Garden Landscaping. Our first was to correct a major drainage issue in our back yard. The project was ...
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This is our second landscaping project with New Garden Landscaping. Our first was to correct a major drainage issue in our back yard. The project was engineered perfectly, and the new design is also beautiful. Every piece was on time and above expectations, and communication was constant.
Our second job was much less involved, at least in our minds, just replacing pine needles with pine bark mulch. The New Garden team not only cleaned out the pine needles, they cleaned out all the yard debris, blew leaves and gumballs from the entire yard, trimmed up the dormant plants, and topped off the mulch in the beds they created last fall.
After a long series of surprises with underperforming contractors, working with Tripp and his team was a joy from start to finish. I would not hesitate to call them for any landscaping needs. They do what they promise and more, when they say they will.
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5
Feb 21, 2024
As always, awesome work by this crew!
5
Feb 21, 2024
New Garden is the best! They did an amazing job in our yard. The design and workmanship exceeded my expectations ! I would recommend them for yard, m...
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New Garden is the best! They did an amazing job in our yard. The design and workmanship exceeded my expectations ! I would recommend them for yard, maintenance , design , quality. Every employee that I have worked with does a good job, respectful of my property and my wishes! Trip Vockel is amazing in design. Does what he says, .shows up when he says and completed work on time! New Garden is the best!
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5
Feb 10, 2024
I worked with Merideth. She understood my unique terrain and desire not to have cookie cutter landscaping. The team is very courteous and hard working...
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I worked with Merideth. She understood my unique terrain and desire not to have cookie cutter landscaping. The team is very courteous and hard working. I am extremely pleased with the work they have done so far!
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5
Nov 20, 2023
We used New Garden for moving an outdoor water faucet that was in the middle of our patio. It was a challenge since the patio was brick. We did not kn...
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We used New Garden for moving an outdoor water faucet that was in the middle of our patio. It was a challenge since the patio was brick. We did not know where the main pipe was. Jose was scheduled to arrive at 8:30am. He arrived on time and looked at the issue and explained this may not be an easy task. So the water faucet connected to our irrigation had to be moved from that location. Jose was super encouraging. The faucet was about 2 ft down and set in concrete . He succeeded in getting the faucet moved and had to relocate the faucet. All required a lot of work, going thru rock. Jose remained so nice and continued to work so hard. He moved the faucet, replaced the dirt, tapped it down. Had to dig thru more rock to move the faucet in the new location. All successfully completed. Daniel arrived to help with the digging. These guys are incredible and I will always call them for irrigation needs. I can’t express enough how much I respect these guys and their work. More than 5 star
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5
Oct 21, 2023
I was very impressed with how thorough and professional the New Garden staff was and the end results of the project exceeded my expectations.
5
Oct 13, 2023
Excellent job.
5
Oct 07, 2023
Investing greatly In BITCOIN requires some levels of training and expertise which comes from years of experience, and you also need a good account man...
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Investing greatly In BITCOIN requires some levels of training and expertise which comes from years of experience, and you also need a good account manager to help you trade and manage your trading account. A very big thanks to Mrs. Vanessa William . She's Accurate, Honest, Trustworthy, and Capable of trading. She has really helped me most especially during the period of pandemic/ lockdown I was still able to make more money from home.
Message Her Directly;
Email:[email protected]
WhatsApp: +1 (336) 612-4060
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5
Oct 04, 2023
Hardworking owner and employees. Very Professional!
5
Oct 03, 2023
Scott Smith and Chuck Dillon did an amazing job on our front yard redo! Designer Jeanine came up with a wonderful plan - Scott and Chuck executed her ...
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Scott Smith and Chuck Dillon did an amazing job on our front yard redo! Designer Jeanine came up with a wonderful plan - Scott and Chuck executed her plan perfectly. They were so easy to talk to, professional and timely! Would highly recommend!
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5
Aug 27, 2023
Evan Williams gave such a good talk on Fall Gardening yesterday! The focus was on edible plants. He started with the average first frost date, but sai...
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Evan Williams gave such a good talk on Fall Gardening yesterday! The focus was on edible plants. He started with the average first frost date, but said it in a more relatable and understandable way. He covered brassicas, root crops, herbs, and others. He had a lovely handout for the brassica family! And gave a knowledgeable description of many plants. Cultivation, edible uses, and funny anecdotes from his own experience. Where he didn’t have experience with a plant or hadn’t had success with it (I’m with you on Brussels sprouts!), he’d mention that briefly and move on. Participants were really engaged. We had so many questions. He got into soil health, different approaches to a range of activities including getting your garden ready for the winter or spring, attracting pollinators, starting seeds. This was a great talk! Employees at this garden center are consistently friendly and knowledgeable, and this speaker really showed those things and more. Garden clubs, ag extension offices, or anyone looking for an engaging speaker, take note!
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5
Aug 12, 2023
People are nice and the plants are beautiful! Will definitely be back.
5
Apr 04, 2023
Knowing Mrs Helen Wayne has been a blessing to Me, my family, and my friends, there's no disputing the fact that she is the best account manager ever....
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Knowing Mrs Helen Wayne has been a blessing to Me, my family, and my friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal a few moments ago, it was so great this is really an opportunity to know you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make a profit, I'm a living testimony I invested $1,000 and I got my profit today after 5 days of the trade I made a withdrawal of $13,600 as my profit in return wow I'm so happy belief me friends it works 100%. try her and see the blessing. contact her today
Email: [email protected]
WhatsApp:+1 (850) 332-4516
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5
Nov 10, 2022
My family participated in a wreath-making workshop with Anna. She was a wonderful instructor who demonstrated a helpful attitude, true competency in h...
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My family participated in a wreath-making workshop with Anna. She was a wonderful instructor who demonstrated a helpful attitude, true competency in her craft, and a sparkling personality. Would take another class with her 10/10.
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5
Jul 06, 2022
Wide selection of produce. Very helpful staff.
5
Jun 15, 2022
Love this place. Awesome people and great selection of plants, trees 🌲 and flowers.
Chris Fletcher
OUT!
5
Jun 05, 2022
Jose from New Garden Nursery was terrific. Jose inspected our irrigation system and found our 10 valves that had been buried for 10+ years. More impo...
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Jose from New Garden Nursery was terrific. Jose inspected our irrigation system and found our 10 valves that had been buried for 10+ years. More importantly, I received a personal phone call from the owner Matt. Thank you for the great service!
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5
Apr 09, 2022
Great prices and selection!
5
Feb 18, 2022
Could never find the place or the address.
5
Feb 13, 2022
The staff are so friendly, helpful and knowledgeable. The selection and quality of the plants is amazing!
5
Nov 22, 2021
The ABSOLUTE BEST PLACE IF YOU LOVE ❤ plants, trees 🌳, shrubbery, etc. I am HOOKED!!!!!!!
5
Jan 04, 2021
We’ve been using New Garden for our yard maintenance in Winston-Salem since 2016 and are really pleased with their excellent service, which is a good ...
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We’ve been using New Garden for our yard maintenance in Winston-Salem since 2016 and are really pleased with their excellent service, which is a good value for the dollar. The work is thorough and consistent, the staff is always pleasant, and the result, beautiful. A strong asset is that the company is run by knowledgeable people committed to good communication and prompt responses- quality control starts at the top- and they make quick access to their wealth of resources when a concern comes up. Kevin recently addressed a complex construction-related water runoff problem on our property and provided an affordable solution that effectively deals with the short term issue, while also consulting with their specialist to determine a long term plan. We deeply appreciate being in good hands with New Garden and highly recommend them to others.
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5
Sep 17, 2020
Many of you have seen the photos of my garden in Facebook. I highly recommend New Garden services for garden design and construction. This professiona...
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Many of you have seen the photos of my garden in Facebook. I highly recommend New Garden services for garden design and construction. This professional job has brought rave reviews. I enjoyed working with the staff. They were responsive and creative. You are welcome to review the photos and videos on my FB page.
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5
Apr 06, 2020
Excellent! I've been trying to find a place to get an online order of plants during this stay at home order for a few days now and was about to give u...
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Excellent! I've been trying to find a place to get an online order of plants during this stay at home order for a few days now and was about to give up since all of the online retailers are out of everything (I'm avoiding big box places because they're too busy). Thankfully I stumbled on New Garden!
Fast, excellent service. They had what I wanted and pick up was super easy.
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5
Apr 03, 2020
New Garden did our original landscaping when our home was built. We liked them then and we like them now, as they are helping us "redo" some garden a...
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New Garden did our original landscaping when our home was built. We liked them then and we like them now, as they are helping us "redo" some garden areas. They are highly knowledgeable, talented and dependable.
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5
Jan 17, 2020
We were very pleased with the work that New Garden did on our home. The yard looks great, crew was friendly and efficient, and work was done on time (...
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We were very pleased with the work that New Garden did on our home. The yard looks great, crew was friendly and efficient, and work was done on time (actually earlier than expected). We highly recommend!🙂
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5
Dec 10, 2019
My HOA recently hired New Garden to replace our ground lights. We could not be happier with how well they turned out. Strongly recommend them.
5
Nov 25, 2019
Customer service is outstanding, plants were fresh and exhibited excellent care. Although the prices were a tad bit high, they did give me a military ...
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Customer service is outstanding, plants were fresh and exhibited excellent care. Although the prices were a tad bit high, they did give me a military discount for my purchases. If you want high quality at a reasonable price this is the place you need to go to.
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5
Oct 22, 2019
Super helpful, beautiful store, friendly, knowledgeable staff.
4
Aug 28, 2019
Good customer service, products I wanted in stock.
5
Jun 17, 2019
I love New Garden, the app is great too! So is the rewards program!
3
Mar 25, 2019
These guys have a decent selection of common houseplants and well priced pots and such. The plants were all healthy and well cared for. Unfortunately ...
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These guys have a decent selection of common houseplants and well priced pots and such. The plants were all healthy and well cared for. Unfortunately the majority of their stock is priced much higher than the same (and often fuller/larger) plants are elsewhere. Some plants were as much as 3-5x more expensive. I am a houseplant addict and love shopping at and supporting local businesses. But I just can’t justify spending that much more than what I would at other local nurseries. Very disappointed. 😕
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5
Nov 25, 2018
Awesome place!! Lots of great plants and great people👍👍
5
Oct 26, 2018
Impeccable service and high quality product.
5
Jun 06, 2018
I always learn so much from the sweet staff & the shop is so organized and beautiful! Every purchase has been a success. Great selection�
5
May 26, 2018
Great working with Jim Keen and the crew. From design to installation. Awesome job! And did it within my budget!
5
Oct 28, 2017
About a week ago John and Rachel from New Garden came to my home and planted a magnolia tree. I have to say that they were both quite professional an...
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About a week ago John and Rachel from New Garden came to my home and planted a magnolia tree. I have to say that they were both quite professional and absolutely love what they do. They really got down and dirty while planting it and took much care and delight in placing the tree in it's new home. They answered in detail all my questions about how to care for the tree and I know it will thrive because of their expertise
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5
Jul 16, 2017
Great nursery! Helpful staff! Answered all of our questions and no pressure sales!
5
Jul 03, 2017
Loved collaborating with Kevin King and the New Garden Landscaping Team to create our incredible Summer neighborhood entrance to Camden Falls. The ent...
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Loved collaborating with Kevin King and the New Garden Landscaping Team to create our incredible Summer neighborhood entrance to Camden Falls. The entrance has never looked lovelier.
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5
Jun 04, 2017
We just completed a full overhaul of the front and back landscaping including adding a dry river rock stream, stacked stone retaining wall, trees, shr...
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We just completed a full overhaul of the front and back landscaping including adding a dry river rock stream, stacked stone retaining wall, trees, shrubs, etc and couldn't be happier! Jim Keen was so easy to work with and kept in mind our budget and our personal likes and dislikes. We can't wait to see how everything performs in the different seasons. Also, hat's off to Jose and the other installation crew members who had to deal with some torrential rain that included having to redo work without a single complaint or added expense! We love you guys and highly recommend!!!
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5
Apr 19, 2017
Extremely knowledgeable staff that is willing to go the extra step. Great inventory in all stages! We will definitely use New Garden Landscaping and N...
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Extremely knowledgeable staff that is willing to go the extra step. Great inventory in all stages! We will definitely use New Garden Landscaping and Nursery again!!
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5
Dec 22, 2016
The best group of peeps to work with, outdoors, in admin,customers and in the best environs ever!!! Flowers, birds, rabbits, sunshine and rain . . . I...
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The best group of peeps to work with, outdoors, in admin,customers and in the best environs ever!!! Flowers, birds, rabbits, sunshine and rain . . . It was ALL marvelous! I learned so much . . . Would definitely go back there to work! Merry Christmas, pals!!! <3 <3 <3
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5
Aug 11, 2016
Katie is the best! I live out of town and am taking care of my parent's home. New Garden has been doing work there for years but I have never dealt w...
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Katie is the best! I live out of town and am taking care of my parent's home. New Garden has been doing work there for years but I have never dealt with them before now. I have always heard they are very expensive but I got an estimate from someone else and NG was significantly less expensive. The also guarantee their work. Can't say enough good things about them!
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5
Mar 17, 2016
I hired New Garden with great reservation because they are quite expensive. However, I'm THRILLED that I did, am telling everyone I know to hire them ...
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I hired New Garden with great reservation because they are quite expensive. However, I'm THRILLED that I did, am telling everyone I know to hire them for landscaping and design work, and am convinced I would never have had the quality and success with anyone else.
Steve Wyndham came to our home to discuss our thoughts and goals for quite a large project. He came back a week later with detailed blue prints and plant photos to see how his vision matched ours. Alterations were never a big deal - his goal was to make us, his client, perfectly happy.
Their crew has been in our yard for a month and I will miss them when they're gone. They're hard working, skilled, and fun friendly people to work with every single day. I've been completely blown away day after day by the devotion and dedication they display with everything from tearing out what was there to installing new hardscape and plantings. They've also been quite instructive as to how I should care for everything new going forward.
There is nothing I would have changed about this experience. I could have redone my yard for less money, but I received all the quality, skill and expertise I paid for. The value has surpassed the cost. I have no regrets and am more excited about the results than I'd expected.
Thank you Steve Wyndham and New Garden for a beautiful and ever lasting landscape.
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5
Mar 01, 2016
Just had New Garden out to prune my mature apple trees and blueberry bushes. Crew arrived on time, worked cheerfully and thoughtfully, cleaned up aft...
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Just had New Garden out to prune my mature apple trees and blueberry bushes. Crew arrived on time, worked cheerfully and thoughtfully, cleaned up after themselves properly AND let me shadow them and learn what they were doing. My trees breathed a sigh of relief - they really needed the pruning. Thanks also to Tripp Vockel for his customer service, coming out to assess the job, keeping the ball rolling.
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5
Jul 10, 2015
I love shopping at New Garden. It is so pretty and inspiring, the staff is knowledgeable and if the plant does not perform, we have a great return po...
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I love shopping at New Garden. It is so pretty and inspiring, the staff is knowledgeable and if the plant does not perform, we have a great return policy for our Garden Gold Customers.
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