Tom and his staff were great to work with. Extremely professional and responsive! Great experience using UNITS!!
5
May 09, 2024
These guys are great! Super friendly and easy to work with! Highly recommended!
5
May 03, 2024
I could not have been happier with my interaction and service from UNITS, the entire process was excellent. Tom who arranged everything was great, he ...
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I could not have been happier with my interaction and service from UNITS, the entire process was excellent. Tom who arranged everything was great, he put my mind at ease and was correct when he said the unit could be placed on a dime. My relatively new driveway was unscathed during delivery (which is fascinating to watch) and the same with pickup. The person who delivered the unit was professional, knowledgeable and friendly. The unit itself was clean both inside and out. Thanks so much UNITS team!
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5
May 03, 2024
Very reliable, and good communications. Love that it's locally owned
5
Apr 30, 2024
I had a flawless experience with UNITS of Northwest Chicago! I needed to move out several rooms of furniture. Tom was super patient with my endless ...
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I had a flawless experience with UNITS of Northwest Chicago! I needed to move out several rooms of furniture. Tom was super patient with my endless questions, and the unit was delivered and removed seamlessly. There was no water leakage despite many days of storms. I wouldn't hesitate to use them again for any storage needs!
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5
Apr 27, 2024
Helpful, friendly, just a very nice group of folks to work with. They go beyond the extra mile. I highly recommend this service!!!
5
Mar 05, 2024
Tom was extremely courteous & helpful. I had to change dates on him & he was always cheerful & flexible.
5
Feb 16, 2024
Great customer service from Tom and God team. Pod was in great condition and very secure. I would definitely use Units again for future storage needs.
5
Dec 08, 2023
Smooth drop off and pick up on both ends of our move. In this age of horrible customer service, it's refreshing when you call a business, the owner pi...
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Smooth drop off and pick up on both ends of our move. In this age of horrible customer service, it's refreshing when you call a business, the owner picks up straightaway, and you can quickly schedule something or get questions answered. That was our experience with UNITS. Also the machine they use to move the pod is cool. I'd definitely recommend using UNITS over using a self storage place you have to drive to. The price is similar, and you only have to load and unload your stuff once.
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5
Nov 20, 2023
Great service, communication and pricing. Would recommend to anyone in need of portable storage.
5
Oct 18, 2023
We were having hardwood floors installed throughout our house and painting so had to move everything out. I contacted Tom at UNITS and everything wen...
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We were having hardwood floors installed throughout our house and painting so had to move everything out. I contacted Tom at UNITS and everything went smooth as silk. I will absolutely use UNITS in future and recommend to friends and family. This is the way it is supposed to be, I am very satisfied!
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5
Oct 14, 2023
Tim with Units was great to work with!
5
Oct 02, 2023
Tom was great to work with! He was responsive, on top of things, polite, and friendly. An all-around great businessman and gentleman.
5
Sep 25, 2023
Dealing with Tom at UNITS was an absolute ray of sunshine in what was otherwise a very difficult move -- you don't want to hear about it, trust me. T...
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Dealing with Tom at UNITS was an absolute ray of sunshine in what was otherwise a very difficult move -- you don't want to hear about it, trust me. Tom answer the phone EVERY time I call. I haven't been put on hold once, he is incredibly organized and on top of things and I have rarely dealt with any company where things went as smoothly as they did. The UNIT was there right one time, BOTH days that I needed them (we had too much stuff and had to order a second UNIT which showed up within hours of requesting it. Both UNITS were spotlessly clean, extremely secure and looked brand new. The delivery was smoother than I would have thought possible, and they were even able to put it in the driveway next to where my sister had parked her car. And the prices for the UNIT, storage, delivery, etc were all extremely reasonable. I'd give them 6 stars if I could!!
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5
Sep 18, 2023
Units was a great experience from start to finish! Tom was excellent to work with and made the entire process very easy.
5
Aug 23, 2023
I wanted to take a moment to share my fantastic experience with Tom from Units Portable Storage. From the very first interaction, Tom's friendliness a...
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I wanted to take a moment to share my fantastic experience with Tom from Units Portable Storage. From the very first interaction, Tom's friendliness and customer-focused approach stood out. He went above and beyond to assure me that he would resolve the matter by the end of the day. I can't help but appreciate his dedication and genuine care. Without a doubt, I'll be wholeheartedly recommending their services to others. Tom's exceptional service has truly left a positive and lasting impression on me!
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5
Aug 18, 2023
I can not say enough good thing about working with the Owner and there staff on our recent move if I ever in need of a Storage Container again for an...
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I can not say enough good thing about working with the Owner and there staff on our recent move if I ever in need of a Storage Container again for any reason Units is the only place I would work with
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5
Jul 07, 2023
On time, stuck to the quote, very nice. The weight of the container left a divot in my asphalt driveway but that’s the way it goes. Recommend!
5
Jun 16, 2023
Tom is great. He allows you to rent th containers by the week - which is what I needed to get my garage floor coated. Prompt drop off and pick.
5
May 12, 2023
Tom was wonderful and always available to answer any questions!
5
May 01, 2023
From my first call three months ago through UNITS pick up today, Tom Koenig has been professional, appreciative, fair and kind. Who wouldn't want to d...
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From my first call three months ago through UNITS pick up today, Tom Koenig has been professional, appreciative, fair and kind. Who wouldn't want to do business locally with first class service and support like this? I highly recommend UNITS to anyone looking for this kind of service. Fantastic team!
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5
Apr 28, 2023
Tom and his team were excellent!
Very competitive pricing, affordable and delivered and picked up on time!
Made the process seamless.
Moved up to a la...
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Tom and his team were excellent!
Very competitive pricing, affordable and delivered and picked up on time!
Made the process seamless.
Moved up to a larger unit based on discussion with Tom and his knowledge of storage capabilities and glad I did!
Highly recommend Units Moving and Storage in Mundelein!!
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5
Apr 18, 2023
Great customer service. Smooth and timely drop off, pick up, etc. Will definitely use again.
5
Mar 29, 2023
I got recommended to this company and call and talked to Tom I so happy 😊 I found them I will use them on all my remodeling jobs great deal great ser...
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I got recommended to this company and call and talked to Tom I so happy 😊 I found them I will use them on all my remodeling jobs great deal great service on time just great overall. Very happy 😊
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5
Feb 13, 2023
Tom and his crew were amazing. They were responsive and professional. I ended up having to keep my units much longer than anticipated and they accom...
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Tom and his crew were amazing. They were responsive and professional. I ended up having to keep my units much longer than anticipated and they accommodated my needs without hesitation. I highly recommend.
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5
Jan 06, 2023
Really like how this business operate will do business with them again container we’re very clean and not that expensive.
5
Nov 19, 2022
5
Nov 11, 2022
They brought the Storage Unit up next to the house and were able to maneuver it very close to the garage. Saved me a lot of walking.
5
Nov 05, 2022
Had a container dropped and left at my residence for almost two months. Fair price and great people to work with from Tom at the office that scheduled...
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Had a container dropped and left at my residence for almost two months. Fair price and great people to work with from Tom at the office that scheduled everything when I needed it to the guys that dropped off and picked up the container. THANK YOU!
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5
Nov 04, 2022
Great experience and price!I highly recommend!
5
Oct 25, 2022
The container was delivered on time and picked up on time. Very convenient service. Also a lot of fun to watch the remote controlled fork lift move ...
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The container was delivered on time and picked up on time. Very convenient service. Also a lot of fun to watch the remote controlled fork lift move it into place. Thanks you UNITS!
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5
Oct 21, 2022
Great customer service! I would definitely use them again!
5
Oct 20, 2022
Tom and UNITS are awesome. I will use them again and recommend them to friends. This was my first time renting a storage unit and I nearly made the mi...
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Tom and UNITS are awesome. I will use them again and recommend them to friends. This was my first time renting a storage unit and I nearly made the mistake of going with that impersonal big company that starts with a P and ends with a d. UNITS is a great company to work with and Tom is a great local guy to work with.
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5
Oct 17, 2022
This was the best choice of my entire move. Tom and team were the best to work with and so patient with my million questions. Thank you for all you do...
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This was the best choice of my entire move. Tom and team were the best to work with and so patient with my million questions. Thank you for all you do!
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5
Sep 21, 2022
5
Sep 09, 2022
Checked several different companies, and UNITS was very fairly priced. Great customer service, Tom was amazing to work with. They called when they wer...
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Checked several different companies, and UNITS was very fairly priced. Great customer service, Tom was amazing to work with. They called when they were coming to drop off the unit and when they picked it up. The unit was very clean and they put it exactly where I asked. I highly recommend them to anyone thinking about using this for storage of for moving.
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5
Aug 16, 2022
The BEST units and best price. Tom is quick to respond to any questions I had. Tom is awesome, he is kind and understanding. The Units are clean lik...
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The BEST units and best price. Tom is quick to respond to any questions I had. Tom is awesome, he is kind and understanding. The Units are clean like new, this is the company you want to do business with. I recommend Units to anyone and especially my family in the future.
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5
Jul 18, 2022
i highly recomend units for all of your moving needs,tom is awesome!from the start he helped me out with whatever i needed,i have had them for over a ...
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i highly recomend units for all of your moving needs,tom is awesome!from the start he helped me out with whatever i needed,i have had them for over a year and a half now and they just picked up my unit,what a pleasure it has been dealing with tom and this company,if your in need of a storage unit look no further!
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5
Jul 15, 2022
5
Jun 14, 2022
Every aspect of dealing with Tom at UNITS was 5 star. Super responsive, friendly and a pleasure to work with. I highly recommend using their services.
5
Jun 10, 2022
I dealt with Tom who is extremely professional, always answers his phone and stands by his plan of delivery and pick up in a timely fashion. What can...
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I dealt with Tom who is extremely professional, always answers his phone and stands by his plan of delivery and pick up in a timely fashion. What can you say about that these days!!!!!!!
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5
May 19, 2022
This is A great company top notch 👌
5
May 17, 2022
I worked with Tom for a short term unit rental. Very easy to reserve and coordinate. Delivery and pickup of the unit was a breeze. Very accommodating ...
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I worked with Tom for a short term unit rental. Very easy to reserve and coordinate. Delivery and pickup of the unit was a breeze. Very accommodating folks.
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5
May 10, 2022
Couldn't have asked for a better experience. Drop off was on time, the unit itself was very solid and clean. Pickup was also an absolute breeze. If yo...
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Couldn't have asked for a better experience. Drop off was on time, the unit itself was very solid and clean. Pickup was also an absolute breeze. If you're looking for a temporary storage unit I highly recommend!
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5
May 05, 2022
I first called Tom nearly a year ago. We were going to need a pod or two for a couple of months or so. After 3 major strategy changes and date exten...
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I first called Tom nearly a year ago. We were going to need a pod or two for a couple of months or so. After 3 major strategy changes and date extensions, Tom and UNITS met all our requirements, zigs and zags with the usual professional and cheerful 'can do' attitude. The worst I could say about them is that they were too punctual because they could be known to show up 5 to 15 minutes early, never ever late. Price around. You'll find them more than competitive and you won't find a better crew. Thanks UNITS!!
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5
Feb 14, 2022
1). Every Question was answers very quickly.2) The unit was ordered and delivered so fast. I think I ordered it Tuesday and was able to get it Wedne...
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1). Every Question was answers very quickly.2) The unit was ordered and delivered so fast. I think I ordered it Tuesday and was able to get it Wednesday.3). Pick was exactly when I needed it to be.
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5
Feb 13, 2022
Tom was super helpful with both of our deliveries and pick ups of the Storage unit. A super easy process and a great experience. Thanks!
5
Jan 11, 2022
Great company. Easy booking. Easy drop off and pick up.
5
Jan 04, 2022
Great Experience and much more cost effective than other storage unit container services. Clean, reliable and attentive. Excellent Customer Service!
5
Dec 16, 2021
Had most of my belongings in Units storage for 4 months. Very happy with the service. Tom was responsive and professional, always got right back to me...
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Had most of my belongings in Units storage for 4 months. Very happy with the service. Tom was responsive and professional, always got right back to me with answers to my inquiries. The facility is temperature controlled and very secure. The drivers were friendly and prompt as well. Highly recommend!
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5
Oct 19, 2021
Tom was so helpful and responsive from my initial contact and throughout all the planning and scheduling of my move. He was patient and accommodating ...
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Tom was so helpful and responsive from my initial contact and throughout all the planning and scheduling of my move. He was patient and accommodating even when I had to change my plans. The unit was clean and easy to load. The driver Gil was also friendly, punctual, and easy to coordinate with. The personal service combined with the fair pricing really created value and lessened the stress of my move. Thank you!
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5
Oct 05, 2021
5
Oct 01, 2021
We needed the storage pod for about four months. They delivered the pod almost immediately! The man who delivered it was very polite and professional....
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We needed the storage pod for about four months. They delivered the pod almost immediately! The man who delivered it was very polite and professional. When it came time to pick up the pod, they did so as soon as I told them it was empty. The prices were less than the other companies I checked. I would 100% recommend UNITS to anyone needing storage pods.
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5
Sep 28, 2021
After deciding to having an epoxy coating installed on my garage floor, I contacted the PODs company, and got a very disagreeable high-pressure full-c...
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After deciding to having an epoxy coating installed on my garage floor, I contacted the PODs company, and got a very disagreeable high-pressure full-court press attitude on the hone. Shortly thereafter, I saw two UNITS containers at a nearby business, called them, and had a great conversation with Tom Koenig, the owner. When the floor job was scheduled, I made a reservation with Tom. The price was right, the UNIT was delivered exactly when promised, was very clean, and was placed exactly where I wanted it. When the job was finished, it was picked up when promised. I am highly satisfied with UNITS of Northwest Chicago and give them a strong, positive recommendation.
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5
Sep 24, 2021
5
Aug 25, 2021
Great service and professional people, thank you.
5
Aug 05, 2021
At every step of the transaction, the service provided by Tom/Units was timely, efficient and reliable. Excellent value for a hassle free service.
5
Jul 29, 2021
Tom worked with me on my schedule, as I needed the UNITS! So kind and always a joy to work with! I would highly recommend UNITS Moving and Portable St...
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Tom worked with me on my schedule, as I needed the UNITS! So kind and always a joy to work with! I would highly recommend UNITS Moving and Portable Storage! Thank you so much Tom!!
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5
Jul 22, 2021
Customer service was great. Would highly recommend.
5
Jun 29, 2021
5
Jun 19, 2021
I would highly recommend UNITS Moving and Portable Storage.I called several other companies but the pricing and working directly with owner Tom made m...
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I would highly recommend UNITS Moving and Portable Storage.I called several other companies but the pricing and working directly with owner Tom made my decision easy.A bonus was being able to hire a local company!
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5
Jun 02, 2021
Tom was fantastic in meeting our needs in a timely professional and friendly manner.I would recommend UNITS to anyone ever needing a storage/moving bo...
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Tom was fantastic in meeting our needs in a timely professional and friendly manner.I would recommend UNITS to anyone ever needing a storage/moving box, these guys delivered!!!
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5
May 29, 2021
Tom was a pleasure to work with! Very kind, very professional, great pricing! I would recommend this company to anyone! Thank you so much for everythi...
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Tom was a pleasure to work with! Very kind, very professional, great pricing! I would recommend this company to anyone! Thank you so much for everything and providing such great customer service! You are the best Tom! Also, the man who delivered the unit was great as well! Very nice crew! Overall 5 star experience! Thank you.
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5
May 24, 2021
nothing but class act outfit. very happy and very nice people
5
May 19, 2021
Great company to work with. Friendly, professional,completed transaction as promised. Highly recommend.
5
May 06, 2021
Tom was a pleasure to work with. With our crazy hectic moving schedule and some last minute changes, they were able to accommodate it all. The units a...
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Tom was a pleasure to work with. With our crazy hectic moving schedule and some last minute changes, they were able to accommodate it all. The units are super clean and the whole process was efficient. Definitely recommend, you will not be disappointed.
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5
May 06, 2021
Units is a local small business and you will not just be a number. I have worked with Tom on three separate occasions over this past year. He is wond...
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Units is a local small business and you will not just be a number. I have worked with Tom on three separate occasions over this past year. He is wonderful to work with. Honestly, he always answers the phone, he is understanding and so easy to work with. He will bend over backwards to have satisfied customers. I highly recommend using Units!
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5
Apr 28, 2021
Tom and his team were very helpful with our immediate storage needs. We were able to get a hold of him on a Saturday and he had us a unit by Monday. ...
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Tom and his team were very helpful with our immediate storage needs. We were able to get a hold of him on a Saturday and he had us a unit by Monday. Communication was always clear and the price was fair. Will certainly use them again when the need arises.
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5
Apr 14, 2021
These guys are great! They can put the container right where you want it because they use a forklift to move it giving them much more maneuverability....
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These guys are great! They can put the container right where you want it because they use a forklift to move it giving them much more maneuverability. Having this container really helped me out because I had to be out at a certain time. The container had nice doors and was pretty big. Fairly priced! I highly recommend!
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5
Apr 10, 2021
5
Mar 28, 2021
Look no further if you need container storage! Tom and his team are a first class operation that set proper expectations and deliver on them 100%. The...
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Look no further if you need container storage! Tom and his team are a first class operation that set proper expectations and deliver on them 100%. The containers are high quality (built like a tank) and pricing is completely reasonable as well.
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5
Mar 05, 2021
Tom and UNITS were amazingly helpful in our moving process! Scheduling was a breeze and he was the one calling me the day to before to confirm deliver...
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Tom and UNITS were amazingly helpful in our moving process! Scheduling was a breeze and he was the one calling me the day to before to confirm delivery and pick-up. His driver Gil was excellent and was always on time. Will 100% recommend to anyone with a move, especially those who need storage.
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5
Jan 07, 2021
Tom and the UNITS staff were wonderful. From my initial call for information to coordinating the pick up and drop offs of the UNIT, this company was e...
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Tom and the UNITS staff were wonderful. From my initial call for information to coordinating the pick up and drop offs of the UNIT, this company was easy to work with and they made moving and storing my items stress free. I’d highly recommend them.
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5
Dec 21, 2020
Tom was professional, always quick to respond and a pleasure to work with! Thanks!
5
Dec 16, 2020
5
Dec 09, 2020
Units customer storage is spectacular! I had the unit for 6 months more then requested, and they had no problem with extensions. They were very, ver...
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Units customer storage is spectacular! I had the unit for 6 months more then requested, and they had no problem with extensions. They were very, very accommodating. I plan to use them in the future as needed. Would definitely recommend!!
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5
Dec 04, 2020
Tom and the whole Units team were great in getting a storage unit out to my property so I could get the garage floor redone. The price was unbeatable ...
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Tom and the whole Units team were great in getting a storage unit out to my property so I could get the garage floor redone. The price was unbeatable and the service was great. Thanks again!!!
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5
Dec 03, 2020
UNITS made our move much more efficient and less stressful. Communication was easy and customer service was exemplary! I was recommended to them and ...
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UNITS made our move much more efficient and less stressful. Communication was easy and customer service was exemplary! I was recommended to them and will continue to HIGHLY recommend them to any one else. Thank you UNITS!
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5
Nov 28, 2020
Wonderful experience all around! Very responsive and reasonable.
5
Nov 25, 2020
5
Oct 23, 2020
Tom was so helpful during this stressful tiger of moving. He arranged same day delivery for a storage unit. He even referred me to movers that were a...
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Tom was so helpful during this stressful tiger of moving. He arranged same day delivery for a storage unit. He even referred me to movers that were able to help me same day as well. Don't plan on moving again :) but most definitely works recommend this company.
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5
Oct 20, 2020
I used Units for a Pod to be delivered to my house to store furniture. Tom responded to my online request very quickly and went over all the details r...
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I used Units for a Pod to be delivered to my house to store furniture. Tom responded to my online request very quickly and went over all the details regarding delivery, storage and pricing. He made sure to answer all my questions. Delivery of the pod was exactly when he said it would be. Every driver I met was extremely friendly and courteous. Our furniture and everything else in the pod was brought back in the same condition as we sent it. They handled the pod with care and nothing inside was damaged. I highly recommend them as they are strong customer based operation and truly care about their customers.
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5
Oct 12, 2020
I could not be happier with Tom and his team. They came through in a pinch. Under budget and on-time. Tom was honest and most helpful!
5
Oct 07, 2020
Tom and crew were great!
5
Oct 04, 2020
5
Sep 30, 2020
I needed a storage pod to store the contents of my basement during a construction project. Units was competitively priced and provided fast service. T...
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I needed a storage pod to store the contents of my basement during a construction project. Units was competitively priced and provided fast service. Tom was a pleasure to work with and even knocked a few dollars off delivery/pick up because we were in close proximity to their office. Their driver was efficient and courteous. Overall, a fantastic experience.
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5
Sep 18, 2020
Tom is great. He was always available when I called to discuss logistics and ask questions. The driver/unit was exactly on time. Moving in the city is...
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Tom is great. He was always available when I called to discuss logistics and ask questions. The driver/unit was exactly on time. Moving in the city is hard! But Tom and the company UNITS made the process so easy and less stressful. After storing for a few months, I moved and unpacked my unit and none of my items were damaged.
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5
Sep 03, 2020
Tom from Units helped get everything scheduled and was very helpful with any questions we had. When we called to schedule he made sure to try and get...
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Tom from Units helped get everything scheduled and was very helpful with any questions we had. When we called to schedule he made sure to try and get us the earliest time he had available for the day we asked for. I would recommend Tom and Units to anyone who is thinking of moving and needs storage for a little bit.
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5
Sep 01, 2020
Communication was great. best prices. flexible, professional and informative. would recommend to anyone.
5
Aug 28, 2020
UNITS Moving and Portable Storage was a fantastic solution to my storage needs while we were having work done on our garage. The staff was very curte...
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UNITS Moving and Portable Storage was a fantastic solution to my storage needs while we were having work done on our garage. The staff was very curteous; the storage container was delivered promptly and was clean. The rental fees fit well within my budget. I would use them again.
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5
Aug 19, 2020
Tom is extremely interested in making his customers happy. This was cheaper than Pods, more flexible with where the location of the container goes and...
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Tom is extremely interested in making his customers happy. This was cheaper than Pods, more flexible with where the location of the container goes and more available. The device they move the container in with allows them the ability to put it anywhere on a driveway or property. It was a great experience.
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5
Jul 30, 2020
I was beyond pleased with the service I received from UNITS! Highly recommend!
5
Jul 17, 2020
We absolutely LOVED working with UNITS. Tom is awesome, very easy to work with and genuinely cares about your needs and your preferences. Gil is fanta...
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We absolutely LOVED working with UNITS. Tom is awesome, very easy to work with and genuinely cares about your needs and your preferences. Gil is fantastic at dropping off UNITS and positioning them exactly where you need them. I hope that we won't have to move again for a long long time, but I will definitely recommend this company to friends and family in the future!
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5
Jul 08, 2020
Great experience, easy to book, local, reasonably priced and super clean inside the storage units.
5
Jul 03, 2020
The owner Tom is always pleasant & easy to deal with.
5
Jun 14, 2020
was easy to arrange delivery; delivery and pick up was professional and on time; the box was of good quality and secured our belongingsHighly recomme...
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was easy to arrange delivery; delivery and pick up was professional and on time; the box was of good quality and secured our belongingsHighly recommend UNITS !!
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5
Jun 09, 2020
5
Apr 01, 2020
Tom and his crew are GREAT!Great PRICING!Great SCHEDULING and FLEXIBILITY!
5
Mar 31, 2020
Tom with UNITS was very good to work with. Smooth process end to end. The container was solid and exactly what we needed to get us through our constr...
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Tom with UNITS was very good to work with. Smooth process end to end. The container was solid and exactly what we needed to get us through our construction project.
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