based on 204 reviews
Dr. Morgan Johnson and Dr. Goyal have helped me manage my skin cancer issues for years. I am very happy with the entire staff's compassion and professionalism.
Morgan and everybody that that I interacted with at Coastal Dermatology & Medspa were amazingly professional and attentive. I had some special concerns because I’m currently living outside the country with only a limited window of time in the area and because my visit would be self pay. I walked into their office and they listened to my story and, after making my options clear, set me up with an... More
Morgan and everybody that that I interacted with at Coastal Dermatology & Medspa were amazingly professional and attentive. I had some special concerns because I’m currently living outside the country with only a limited window of time in the area and because my visit would be self pay. I walked into their office and they listened to my story and, after making my options clear, set me up with an appointment for the very next morning. When I arrived for the appointment I was immediately put at ease and could tell that I was in very good hands! Less
As always, excellent, caring derma services by Dr and his staff.
Very Professional and Knowledgeable
My experience at Coastal Dermatology & MedSpa is consistently positive. I have been a patient for 10 years. The entire staff is professional, conscientious and personable .
Not only extremely friendly and thorough, they were able to get me in quickly for an appt…even though I don’t live in FL and was in town for business! It has a great feeling in the office, the doctors and staff are phenomenal! I think everyone needs a great dermatologist…this is your Jax area place to go!
Fantastic!
I have been going to dermatologist offices throughout my lifetime and can sniff out a good provider on the first visit! Morgan Johnson made me feel comfortable answered all my questions and actually touched my concerned areas without applying any Botox or fillers!!! I really appreciated the care and consideration she and both her assistants provided me and will most certainly make this office my ... More
I have been going to dermatologist offices throughout my lifetime and can sniff out a good provider on the first visit! Morgan Johnson made me feel comfortable answered all my questions and actually touched my concerned areas without applying any Botox or fillers!!! I really appreciated the care and consideration she and both her assistants provided me and will most certainly make this office my dermatologist office although it is 50 minutes from where I live! This is actually the 3rd office I have attempted to receive derm services from, and it will be my only preferred choice! In addition their clerical services and making appointments went smoothly as well, the woman at the front desk was efficient and very pleasant! Who could ask for anything more?! Customer service rating is definitely above 5 Stars! Less
Very friendly staff Detailed description of issue.
From the moment I first called in, and an hour and a half later, when I had my first appointment, everybody was wonderful, friendly, and very professional. Everybody explained things to me in terms that I could understand and made quick plans for the next visit. I couldn’t ask for a better experience.
My experience during my annual visit with Morgan was very good. She did a thorough review of my pre-cancer screening explaining everything as she went along. Morgan took the time and patience answering any questions I had during the exam. Morgan is very thorough and professional in her care with her patients. I walked out of the office very happy with my exam and comfortable I was treated by a pr... More
My experience during my annual visit with Morgan was very good. She did a thorough review of my pre-cancer screening explaining everything as she went along. Morgan took the time and patience answering any questions I had during the exam. Morgan is very thorough and professional in her care with her patients. I walked out of the office very happy with my exam and comfortable I was treated by a professional who cared for her patients. Less
My first visit was very pleasant. Staff friendly and professional. I was seen in a timely fashion. Review of my medical history was thorough.
Everyone was kind friendly & knowledgeable. Very professional
Dr. Goyal is a great doctor and a great guy!
Great job. Completely explained the process. Easy to understand the issues and treatment.
Quick and efficient. Very professional.
This was my first visit to Coastal Dermatology. It was a reference from a trusted friend. They nailed it. Online check in process was easy and thorough. Excellent reminders of upcoming appointment. The appointment was ON TIME. The PA and staff were efficient, friendly and made me feel at ease.
So quick and made me feel so at ease! I would definitely recommend
I was a little concerned when I got to appointment. I was told through a text my appointment was at 10:50 when it was at 11:20! I don’t know why they did that as I had filled all paperwork at home. As far as office experience it was fine..Staff was very nice. I liked Morgan . She was thorough and answered my questions.
I had a bit of an emergency and they not only fit me in but took great care of me. I didn’t wait long at all and the nurse practitioner and her assistant were kind and knowledgeable.
Very professional staff, they answered all my questions and concerns and did a complete exam in an efficient manner without feeling rushed like some other places do. 👍
Excellent PA and friendly staff.
Quick appointment, procedure thoroughly explained, easy procedure. Entire experience was simple and painless.
During my first visit to Coastal Dermatology, I was seen and treated by Dr. Morgan. She was amazing - very attentive and understanding. I felt comfortable sharing my story with her without fear of judgment. Dr. Morgan was able to diagnose the problem and prescribed the necessary medication to treat it. Even though I have never had to see a dermatologist before in my 43 years of life, I cannot ima... More
During my first visit to Coastal Dermatology, I was seen and treated by Dr. Morgan. She was amazing - very attentive and understanding. I felt comfortable sharing my story with her without fear of judgment. Dr. Morgan was able to diagnose the problem and prescribed the necessary medication to treat it. Even though I have never had to see a dermatologist before in my 43 years of life, I cannot imagine going anywhere else. Thank you, Dr. Morgan, for making my first experience so welcoming and enjoyable. Less
She’s wonderful, easy to get along with..very professional. I strongly recommend.
Thorough, great communication and efficient.
Very friendly office staff. Dr. Morgan was knowledgeable and listened to all my concerns. Great bedside manner. I will be back and recommend her to others.
Easy process and great experience as a new patient. Friendly staff.
Very professional & prompt service. Would definitely recommend this provider.
Although this office is small, it is friendly, efficient and generous with their time. They keep clear records and listen very well to your concerns.
She's thorough, kind, and most importantly listens to my concerns.
Staff very Professional, listen patiently, provided feedback and answered questions with suggestions or recommendations.
Very professional , caring , knowledgeable and on time !!
Morgan is so helpful and truly listens to her patients!
Morgan was so thorough and efficient during my visit with her for a skin check. She was efficient and very professional. I would absolutely recommend her!!
The whole staff from the time we walked in until we left was absolutely amazing! Morgan was so caring & kind with my daughter and our concerns. Thank you!
They are very thorough and communicative.
Very pleasant and informative.
The staff members were very friendly and helpful. I will return in a year for sure. Nice job Coastal.
I always have a great experience with Coastal Dermatology! I appreciate their knowledge, care and friendliness. I wouldn't trust anyone else with my skin.
Doctor Goyal and his team are the best of the best. I love the Sun, he’s kept me safe for many many years of great care!!
I had a very pleasant experience at this practice. Both the nurse and PA were very professional and gave me plenty of information to make informed decisions. I can’t say enough good things about the entire staff. They were a joy!
All personnel were pleasant, welcoming, and thorough. Morgan Johnson provided a complete exam and asked many questions to insure that she did not miss anything.
Great professionals! Quality care!
Morgan was great and very thorough..
I have been a patient at this practice for several years. They are very professional and I would recommend!!
Coastal Dermatology is outstanding. I have been there several times and feel confident that I have made the right decision to keep them for my dermatology needs. Everyone is friendly, very punctual, and extremely professional. Morgan Johnson is one of the best PAs you could ask for: she is highly competent, and her skill level is as high as that of any doctor. Phil D.
Very professional and nice staff. The office was very inviting and smelled clean and fresh. No odors masked by deodorizers that over powers my asthma and allergies!! Very great experience.
I see Dr Goyle once a year and I love him he is very caring.
That staff is professional, organized and kind. We appreciate them very much.
First time at Coastal Dermatology. I was impressed with the professional attention to my needs, the care taken for a "non-invasive", yet thorough inspection and review of my concerns. I was in on time and out swiftly. I had initial concerns this was more of a "MedSpa" and cosmetic treatment facility, I was interested in, and did receive, a professional inspection for potential cancerous concer... More
First time at Coastal Dermatology. I was impressed with the professional attention to my needs, the care taken for a "non-invasive", yet thorough inspection and review of my concerns. I was in on time and out swiftly. I had initial concerns this was more of a "MedSpa" and cosmetic treatment facility, I was interested in, and did receive, a professional inspection for potential cancerous concerning areas. Morgan and her tech (sorry, I don't remember your name) were fantastic, pleasant, professional, and private. Very Highly recommended. Less
Excellent care, friendly staff . . . awesome Doctor!
The assistant administered the numbing shot to the area. I barely felt the needle. Dr. Entered and he completed biopsy in roughly 5 minutes or less. Received a follow-up call the next morning to check on my condition. Enough said. Very good service
The Best Board Certified Dermatologist!! Be sure to have skin scan regularly and use SPF 30+ everyday!!
Everyone was great.
Dr. Goyal and staff are great. I especially appreciate the thoroughness I receive from Dr.Goyal.
Always pleased with Service at Coastal Dermatology. Very professional. I
Thorough and caring
I liked the fact that I was taken back at my appt time, had a thorough exam & was provided education on the assessment, treatment plan & what to expect. Highly recommend Coastal Dermatology!
Great assistants and doctor!
I drive over 2 hours to see the Dr.Goya this place is caring an professional all the staff are willing to help in anyway they can to make you feel appreciated an cared for ..if you want a great dermatologist look no further ..
Excellent staff and service. Thorough review. Very friendly and courteous.
Professional yet compassionate care every visit. Really happy that Kayleigh takes the time to listen and to explain everything. Thank you!
Full-body skin check was quick, thorough and painless.
She was thorough and efficient. Very pleasant dermatology appointment.
Dr.Goyal is always pleasant, professional & informative.
It was easy. Check-in easy! Payment easy! Exam easy! Treatment easy! All the staff was great! Dr Goyal’s office was highly recommended by one of the top credentialed derm/cancer surgeons in the JAX area.
Everyone from the front desk to the medical assistant to the PA was friendly, efficient and thorough. I highly recommend Coastal Dermatology
Very fast. Excellent attention and advice. Good physical skills working in sensitive area.
Rude front desk, demanding payment before making an appointment always makes me suspicious.
I’ve been seeing Dr Goyal for 20 years! Any staff I ever see within this office is awesome! Katherine was thorough, asked if I was good throughout and ensured I was comfortable. I had a full skin check and botox! She even did the Goyal pinch for me bc that’s about the only way I survive botox bc I am a chicken if needles!
I’ve been seeing Dr Goyal for 20 years! Any staff I ever see within this office is awesome! Katherine was thorough, asked if I was good throughout and ensured I was comfortable. I had a full skin check and botox! She even did the Goyal pinch for me bc that’s about the only way I survive botox bc I am a chicken if needles!
Great staff. Was able to get a same day appointment. Allison was terrific.
Very satisfied and hoping for immediate relief. Feeling much better and appreciate your support. I’m so glad you were able to get me in as fast as you did as well
Always easy to schedule an appointment and your office staff has taken good care of our skin issues over the years.
We have been going to Dr Goyal since we moved here five years ago. We wouldn’t go anywhere else. Dr Goyal always takes his time, answers all your questions and I feel he is an excellent doctor. If you want a one on one with your doctor, then this is the practice you want, because you do not feel like a number, you feel like a person. The staff has always been very accommodating and helpful as we... More
We have been going to Dr Goyal since we moved here five years ago. We wouldn’t go anywhere else. Dr Goyal always takes his time, answers all your questions and I feel he is an excellent doctor. If you want a one on one with your doctor, then this is the practice you want, because you do not feel like a number, you feel like a person. The staff has always been very accommodating and helpful as well. The Ponte Vedra office could use a little updating however, so if you are comparing this office with other “med spas” Dr Goyal is the reason you are going, he is very kind and exceptionally caring. Less
Dr. Goyal is a outstanding Doctor who spends time with his patients and actually listens to your concerns. You will not find a more through Doctor anywhere.
Super fabulous, very informative and knowledge. Referring family members.
Wonderful office staff. Very accommodating with appointments and felt very cared for in my appointment.
Both doctor and assistant were fabulous!! Attentive to my fears (which were totally unfounded) and could not have had better treatment from both.
Personable and professional and always on time for appointments.
I’ve known Dr. Goyal since he was at Mayo over 20 years ago. He’s the best dermatologist in town.
Always a pleasure to see Dr Goyal and his eager and capable staff.
Great appointment.......comprehensive full body checkout & scan. Easy to schedule late day appointment and no waiting ...recommend Kayleigh Sanders, PA-C.
Allison is very caring and takes the time to explain treatment that is needed. Everyone that I have dealt with in this office is fantastic!
Always a quick and efficient visit for my full body skin check!
On time. Proficient. Excellent attention to detail. Proficient with explanations.
Dr. Goyal’s highly exact and precise skills are matched only by his compassion. I’m thrilled to 100% recommend him. And a warm thank you to Gabby for calling me at 6pm on a Friday—without my asking—to ease any concerns she thought I might have. This practice is a fine model of healthcare!
The staff are grest. Always does a supper job on my skin. I would recommend anyone to this clinic.
I had the best experience for my yearly check-up, both doctor and nurse were really sweet, answered all my questions and were really polite.
I have gone to different dermatologist in regards to adult acne and scaring . Other dermatologist made me feel rushed and didn’t address all my concerns . When I came to coastal dermatology , from the moment I walked in, until the moment I left the staff and doctors were extremely welcoming and thorough. I had every question and concerned addressed and it wasn’t rushed at all. I was beyond please... More
I have gone to different dermatologist in regards to adult acne and scaring . Other dermatologist made me feel rushed and didn’t address all my concerns . When I came to coastal dermatology , from the moment I walked in, until the moment I left the staff and doctors were extremely welcoming and thorough. I had every question and concerned addressed and it wasn’t rushed at all. I was beyond pleased with my experience . Less
Dr Goya’s and his staff are all AMAZING. He is the very best at what he does, not to mention just a great person! Our whole family has been going to their office since 2006.
Dr Goyal and his staff are the best! He listens to your concerns and provides treatment options. His staff is knowledgeable and very helpful. This is a great practice to treat your skin and anti-aging needs
Very kind and friendly staff. Allison was great!
Staff at Coastal Dermatology are prompt and professional, and always make time to answer my questions. I saw Kayleigh Sanders yesterday and left feeling confident about my skin health. Thank you for the good experience!
Allison is the best! 🙂 Love the staff and everyone here. Allison did a great job with the procedure. Everything was explained very well beforehand and the procedure itself was painless.
I come to this practice for a simple cosmetic procedure to freeze flat moles and other benign growths. The treatment is effective. I'm happy with the service.
Every thing was good ok, I only waited half hour for Dr Goyal He is a very special person. He listens to my concerns and always addresses my issues. I have been coming to Coastal Dermatology for many years and have recommended you to friends.
Very professional and helpful staff they answered my questions and I did not wait in the office more than 5 minutes.
I just had my first visit here. From start to finish everyone has been professional and friendly.
Dr Goyal and staff are the best. Always caring and professional and give me the time I need to get my concerns addressed. I wouldn’t go anywhere else!!! He takes the time to explain and advise me on concerns. I’ve been going here for 15+ years and I will continue to go and suggest his practice to others.
I was nervous to come to this appointment but the staff were total pros. Abby and Kayleigh made me feel comfortable and I’m really glad I made the appointment and chose this place. Thank you - I hope to see you in a year.
The staff is excellent from the front desk to Dr Goyal and his assistant Gabby. They are so kind and helpful with my husband, Stephen, who has been seeing them a few years now. He has Parkinson's and it's difficult to get up and down etc. They assist him in whatever he needs. It's a very warm, friendly atmosphere. My husband gives them a 5 🌟 and from what I have seen I do to.
Professional. Someone checks next day after husband's procedures. Only office to respond last year for request for appointment.
Horrible communication.
I called ahead and checked pricing and was told one thing and when I arrived it was DOUBLE!! I was told the “call center” was incorrect and they wouldn’t honor what I was quoted. Waste of my day coming in for this, completely unprofessional.
Coastal Dermatology & MedSpa- Dr Goyal & his staff, have cared for my boys and I since 2005 at both the Ponte Vedra & St Johns Bluff offices. Dr Goyal researches any new technology and only invests and treats patients with scientifically-backed treatments. He is gentle, super knowledgeable and 100% patient-oriented… from keeping people young, checking skin cancer, to lasering my son’s dog bite sc... More
Coastal Dermatology & MedSpa- Dr Goyal & his staff, have cared for my boys and I since 2005 at both the Ponte Vedra & St Johns Bluff offices. Dr Goyal researches any new technology and only invests and treats patients with scientifically-backed treatments. He is gentle, super knowledgeable and 100% patient-oriented… from keeping people young, checking skin cancer, to lasering my son’s dog bite scar- simply the best! Less
Excellent service!!! Keep up the good work!
Got me in right away amazing team very knowledgeable thank you again!
I have been going to Coastal Dermatology fot many years. Dr. Goyal is a very caring doctor. Explains everything in detail to what u can expect. Always pleased with the results of my procedures. Alwayd enjoy my peels with Tania Deborah Brooke
I've gotten dysport injections, skin tag removal, microneedling, and micro dermabrasion done here and I love how natural the results are. I trust Dr. Goyal with my skin. He's very proficient and gentle. I highly recommend coming to his office.
Dr. Goyal and his team are phenomenal. I have been in many times for appointments ranging from cosmetic botox to annual skin checks. At my last check, there was a spot on my arm that was of concern and the team was quick to biopsy in the same appointment and get me the results within only a few days. The administration team is extremely proactive and I love that they will text with questions inst... More
Dr. Goyal and his team are phenomenal. I have been in many times for appointments ranging from cosmetic botox to annual skin checks. At my last check, there was a spot on my arm that was of concern and the team was quick to biopsy in the same appointment and get me the results within only a few days. The administration team is extremely proactive and I love that they will text with questions instead of having multiple phone calls. Highly recommend Dr. Goyal and his team to all. Less
I have been going to Coastal Dermatology for many years (10-15?). I couldn’t feel any more comfortable! Dr. Goyal, Tania, and Bina make me feel like family, and that they really care about me and my skin health. Dr. Goyal has done many procedures regarding my actinic keratosis, and has kept it at bay. He has also keep me at bay with my Rosacea! If one treatment didn’t work, he would try a new one... More
I have been going to Coastal Dermatology for many years (10-15?). I couldn’t feel any more comfortable! Dr. Goyal, Tania, and Bina make me feel like family, and that they really care about me and my skin health. Dr. Goyal has done many procedures regarding my actinic keratosis, and has kept it at bay. He has also keep me at bay with my Rosacea! If one treatment didn’t work, he would try a new one. I am a talker, and Tania is always a great conversationalist! She has done many facial procedures from plain facials to microdermabrasions for me, and the results keep me going back for more. Bina has done IPL for me many times as well, and my skin looks really healthy! I get compliments on my 70-yr-old skin all the time. They all help me keep it looking great! I wouldn’t go anywhere else! Less
I drove 45 minutes to this location, and it was well worth the trip. The PDO threading technique produced immediate results and improved over time. The physician and staff were very personable and professional. I highly recommend Coastal Dermatology to anyone who seeks the quality and care this location provided.
I love Dr. Goyal. He always listens and explains conditions in an educated no condescending way. I appreciate the staff too- very caring and a welcoming hello when you visit.
Thanks a bunch to Dr. Goyal and the staff at the PVB location. Everything was great as usual. I always appreciate the time and care I’m showed during my appointments.
Dr Goyal and his team are so caring! My family of 5 kids and I have been going to them for years. They don’t just get you in and out - they take time to talk with you, ask about what’s going on in your world, your concerns and lifestyle. I’ve always felt cared for and appreciative of their educational approach. Highly recommend!
I have been a patient of Costal Dermatology for several years at both their St. John’s Bluff and Ponte Vedra locations. Dr. Goyal and his staff are amazing! They are timely, professional, friendly, patient, and almost more importantly, they listen to you! My most recent appointment was at the Ponte Vedra office in the middle of a major rainstorm which made me over 30 minutes late. They accommo... More
I have been a patient of Costal Dermatology for several years at both their St. John’s Bluff and Ponte Vedra locations. Dr. Goyal and his staff are amazing! They are timely, professional, friendly, patient, and almost more importantly, they listen to you! My most recent appointment was at the Ponte Vedra office in the middle of a major rainstorm which made me over 30 minutes late. They accommodated me without question and expressed concern that I had to drive in that mess to make my appointment! All services have been handled as expected and explained and with great satisfaction. Less
I’ve been a patient of Dr. Goyal for over 20 years. His office and staff are always professional. Last year I had micro needling treatments from Bina, one of their health spa professionals and my skin is still feeling and looking great. I regularly use the skin care products that they recommend and can’t live without it. I highly recommend Coastal Dermatology and Med Spa!
I have been going to Coastal Dermatology in PVBCH for a long time and never had any complaints. Dr. Goyal is the sweetest Doctor ever. Bina and the rest of the staff are always so sweet and nice. Thank you, EH
I went to PV office for a consultation and the staff and doctor were so nice, attentive and accommodating that I end up doing iPL , facials and bringing my daughter in law for some treatments also! Also very knowledgeable about the latest treatments for skincare, extremely important here in FL:)
Great staff!! Caring, dedicated staff that always give excellent care.
I would a thousand perfect recommend Dr Goyal and Bina for all cosmetic and facial needs. I live out of state and literally fly in to see them. The Doctor and his team are professional, kind, and excellent at what they do. Highly recommend!!!
Love this place! Dr Goyal is excellent and so thorough. We have been going to him for over 10 years. His staff are also amazing! Loved the results of the RF Micro! I finally have some volume in my face! What I like best about this Dr and his office is that they do not try and sell you stuff that is not for you. Highly recommend!
Great staff! Very knowledgeable! Recommend
Amazing people and amazing work staff. Even with the pandemic and short staff issues the world is going through right now, they still make you and your needs a priority. I love coming here and will continue.
Have had issues with this office for a few years due to the lack of management and professionalism. Today was the final straw. Had been trying to get a med refill for weeks and it has gone missing yet again. Now they are trying to get more office visits out of me in order to refill it. (Over $125 for an exam). Over $80 for the meds because they are not accepted under insurance. Had they refil... More
Have had issues with this office for a few years due to the lack of management and professionalism. Today was the final straw. Had been trying to get a med refill for weeks and it has gone missing yet again. Now they are trying to get more office visits out of me in order to refill it. (Over $125 for an exam). Over $80 for the meds because they are not accepted under insurance. Had they refilled it originally, it wouldn't have gotten to the point that a "6 month office visit is now required." They are not looking out for their clients at all...just money. update: Your response is inaccurate as far as your timeline goes and your professionalism is well....in your response. I have found a wonderful new Dr. with excellent reviews and very professional, they even respond in a very timely manner. So we are all happy. Good luck to you in the future. Less
Dr. Goyal and his staff are the most professional and attentive dermatologist I have ever visited. After the PA's review and consultation Dr. Goyal always checks in for a further "look at". As a melanoma cancer survivor, I feel very comfortable knowing Dr. Goyal and his PA's have my best interest..
Waste of time and money. I would not recommend anyone go here for treatment. Visit felt rushed. If you have melasma DO NOT go here. They have no clue how to help or what treatments to recommend. It felt like they had no idea what they were doing from the front staff all the way to the PA. It was disappointing.
This was my first visit. I came in to have a few moles removed. I had an 8 am appointment. The staff was ON TIME! As we all know, most medical offices run very late. They were prompt. I received excellent and on time care. I am so thankful. It is surprisingly sad how most medical offices do not operated with this level of care and professionalism. I will recommend them to my friends. Great job!
Bottom line: I will echo previous reviews feeling as my time wasn’t respected and I was left to feel as an imposition. I am giving a 2 star, instead of a 1 star, because of Dr G (who has a detail oriented hand with procedures, errs on the conservative side, and has a fabulous perspective). However, his skill set I seek is not enough to keep me around. Find another small practice that is more resp... More
Bottom line: I will echo previous reviews feeling as my time wasn’t respected and I was left to feel as an imposition. I am giving a 2 star, instead of a 1 star, because of Dr G (who has a detail oriented hand with procedures, errs on the conservative side, and has a fabulous perspective). However, his skill set I seek is not enough to keep me around. Find another small practice that is more respectful of your time and acts like it wants to earn your business and your referrals. Back story: after a few office visits for mole checks, etc, I decided to get a few moles removed from my face for cosmetic reasons. The first one was on my lip line and Dr G did an amazing job. About 5 months later, I called to have the second and third mole removed (from my nose) and specifically mentioned the type of procedure Dr G performed and asked that enough time be booked for that to happen on both new sites. There wasn’t an opening in Dr G’s schedule but I was offered Catherine’s spot, being assured multiple times that she was capable and vetted by Dr G. Fast forward to the appointment, still very hesitant about not seeing Dr G, I immediately asked if this was possible as soon as Catherine came in the room. I did not receive a direct answer. I was then tried to be persuaded to have a different procedure to remove the two moles - of which I was firmly not interested, as I had directly mentioned multiple times leading up. I was informed only after being dragged along through the appointment that she wasn’t able to perform what I wanted (which should have been established within the first minute). I was incredibly frustrated to have gotten a babysitter, not had the procedure done before Christmas pictures as intended, and still have to reschedule to get on the doctors schedule. I did go back and see Dr G. I’m not happy with how much was left of these moles near my nose (they now look like pimples, despite me saying three times and pointing to the previous scar in what I wanted these two to look like). Fast forward now to 4 months later, and I’m being asked to pay an office visit for that poorly scheduled and waist of time visit in November. I felt so silly at first for being upset at Coastal’s practices, but decided to call back and ask for an explanation. After a few back and forth, I was not meant to feel like a customer/client/patient but someone indebted and a favor was bestowed upon me. It’s not about the money, per say, more that I cannot support a practice that leads with poor policies that aren’t client oriented, with no regard to fostering client loyalty and gratitude for an industry that should be. Less
Horrified at the lack of respect of my time! I got there earlier than my appointment, and let them know that I was there. They told me to come in, took my paperwork and then I waited over 35 min (that's after my appointment time. And i arrived 20 min early). Then I waited MORE in the patient room. I then inquired how long it would be to see the doctor and the receptionist said, possibly another 1... More
Horrified at the lack of respect of my time! I got there earlier than my appointment, and let them know that I was there. They told me to come in, took my paperwork and then I waited over 35 min (that's after my appointment time. And i arrived 20 min early). Then I waited MORE in the patient room. I then inquired how long it would be to see the doctor and the receptionist said, possibly another 15-20 min!!! Do NOT go here. They swipe your credit card right away, so they have their money (iasked for a refund which was given) and they can do whatever they want. Ridiculous. Never going back Less
Updated my reivew to 5 stars. Maybe the person I spoke with earlier was having a bad day. Impressed with their treatment of possible skin cancer which is benign. Discolored spots disappeared as promised. Thank you!
I just moved here from Va Beach and was referred here for skin regimen maintenance as well as vase-lipo.. have to say one of the rudest establishments I have ever been to!! I was treated like I was imposing on their time and there was nothing they could do that would be a guarantee for my circles under my eyes etc .. which I want looking for a guarantee just a regimen to start and continue with t... More
I just moved here from Va Beach and was referred here for skin regimen maintenance as well as vase-lipo.. have to say one of the rudest establishments I have ever been to!! I was treated like I was imposing on their time and there was nothing they could do that would be a guarantee for my circles under my eyes etc .. which I want looking for a guarantee just a regimen to start and continue with them .. unfortunately I found an amazing med spa that was happy to assist and treat me with respect . Less
The best ! Dr. Goyal, Stephanie and Bina are fantastic! Caring and meticulous, their office is cozy with appropriate soothing music for the nervous patient like myself. I highly recommend them.
Dr. Goyal went above and beyond to remove a tumor from my back. He was ultra careful during the surgery and his assistant Gabby kept me calm the entire time. They are true professionals !!
Will demand you pay your Tricare deductible even if it’s been met. Fraud at its worse and is being reported to Tricare
I recommend Coastal Dermatology for your skin care needs. I first went when referred by my medical provider and have returned for additional services. The staff is caring and understanding.
Dr Goyal and his staff are very, very good. I have been going to his Landrum Lane location for years and have always been very satisfied with their medical skills, care and follow up support. I highly recommend Dr Goyal and his staff to my friends and neighbors.
Very professional and courteous
Dr. Goyal is the best dermatologist I have been to. Being fair skin, blonde, blue eyes I have been to many dermatologists. Dr. Goyal is caring and listens to concerns.
Dr. Goyal is exceptional and takes his time - he is incredibly knowledgeable and I've been his patient for over 5 years.
Great staff and terrific care.
Good experience, Dr Goyal was quick and knew exactly what to do. Wait time 10-15 minutes but they were behind that day. Staff was courteous and knowledgeable.
What a wonderful experience going to a DR.'s office where the staff is friendly and efficient AND the doctor is truly engaged with his patients. This was the best dermatology experience I have ever had!! Dr. Goyal is gentle, thorough, and professional.
I've never been more disappointed in an establishment. The furthest thing from professional and the closest thing to disturbing. Wouldn't recommend this place to my worst enemy. Can't believe there's places that really treats their patients so terribly! Do yourself a favor and save yourself the stress and aggravation and never bother to waste your time in this poor excuse of a dermatologist offi... More
I've never been more disappointed in an establishment. The furthest thing from professional and the closest thing to disturbing. Wouldn't recommend this place to my worst enemy. Can't believe there's places that really treats their patients so terribly! Do yourself a favor and save yourself the stress and aggravation and never bother to waste your time in this poor excuse of a dermatologist office Less
they're unprofessional, rude staff and a waste of time
Coastal Dermatology has been amazing for my family! They have treated my son for a skin condition with huge success! Hector has been patient and caring with all of his treatments! I love the Medspa, and Tanya is amazing!!!
They told me I would not be put to sleep for my procedure, which disturbed me. It was explained to me that I had no reason to be anxious... Dr. G as I referred to him explained the importance of my alertness throughout the process. We actually communicated and laughed about different stories with his assistants who were also amazing. The soreness is beginning to dissipate. Would I do it again. ... More
They told me I would not be put to sleep for my procedure, which disturbed me. It was explained to me that I had no reason to be anxious... Dr. G as I referred to him explained the importance of my alertness throughout the process. We actually communicated and laughed about different stories with his assistants who were also amazing. The soreness is beginning to dissipate. Would I do it again. Yes, I definitely would. Less