based on 207 reviews
Should've been more clear on the no refund or exchange policy. Wouldn't do business again.
We had a very good experience!! Really recommend!
Friendly and kind. He answered all my questions with no confusion. Soooo glad I went to Mattress by Appointment yesterday, my new bed will get delivered today! Can't wait! Thanks again.
Nice, friendly and the process was easy!
Buying our mattress here was great! Private appointment meant that we got the attention we needed, and there was no pressure. I would highly recommend giving this local business a look if you are in the market for a new mattress!
Top Notch Service! Highly recommend!!!
Kevin was very easy to talk to and answered all of my questions without hesitation. He was very patient with my 3 girls running around and trying the mattresses’ themselves, lol. He also tied down the mattress for us so we could take it home the same day!
Kevin “the mattress guy” was very accommodating and helpful. No pressure just great service. I would refer anyone to him!
Kevin was so helpful and kind I would 10/10 recommend shopping with him!
Kevin was super helpful and friendly!! We will definitely be back! !
La persona que me atendió fue muy amable ..y nos día muchas opciones..al final hise una buena compra
We really needed a new mattress, so went to the mattress guy (kevin), he really work with us on getting best mattress for us. He knows he stuff.
Good selection. Very knowledgeable. Found just what we needed. The free delivery was fantastic.
Kevin was very knowledgeable and goes the extra mile to help out his customers. Would definitely buy from him again
Very easy and pleasant experience! Next time I need a mattress I know where I'm coming back to!
Good prices, good selection, good communication, good experience.
One time appointment was kept, very helpful but not pushy! Easy to ask questions about products, super friendly. We are excitedly wait our mattress to be delivered.
Super friendly guy. Quick and easy to get what I needed.
Great customer service, was quick in finding me a mattress that fit me. Was in and out with my new mattress in 20min. Definitely recommend if your lookin in for a good mattress at a great price!
Great customer service, didn’t try to sell me over my budget. And delivered my bed. I am definitely going back. And recommend to all my friends and family
Looking for an affordable mattress.....Kevin came through for me. I will definitely purchase additional mattresses.....THANKS Kevin Coffin
Kevin!!! Is a very professional person. I will tell all my family and friends about him and his business. Thanks Kevin.
Kevin was very friendly, fast in responding, and was able to get us in within 2 hours to look at mattresses! Definitely gonna but mattresses again!
Great prices on mattresses/box springs great place to go if you need a bed
He was very nice & I love my new bed ! Thanks agin !
Kevin was very professional, was great with communication, his selection of mattresses was more than I expected, and all of his mattresses are new and come with a warranty. I highly recommend checking out his store.
Muy buena atención y muy bien explicado todo lo de los pagos y todo muy bien..fue buena la primera vez q voy a comprar ahí y quede muy satisfecho....
Very pleasant. Great price!
Great prices and great quality mattresses. Best part is you can set an appointment to fit your schedule. It’s just you and the owner so all the focus is on you and your needs. Very informative, quick, and 100% worth checking this store out.
Fast easy and fair prices
Wonderful experience in and out 30 minutes just remember all of your information and your set to go
Great to work with. Found what I wanted quickly. Great customer service.
Friendly fast service definitely will be a repeat customer
Great experience! Just what we wanted, great price and done in 20 minutes!
Super nice and helpful. The store was also super clean.
Thanks for making our Daughters experience buying a new bed easy .
Kevin was very professional and He worked with my schedule on picking up the mattress
Easy to talk with and appointment set up easy even on weekends.very affordable no matter the budget. Different option on how to buy which is good.
I enjoy doing business with Kevin HE treats everyone like family. He is friendly, kind, and honest. Kevin takes an interest in all his customers, which makes return visits pleasurable. THANK YOU KEVIN!!
Very open, honest & knowledgeable, didn't try to upsale and pressure us to buy a more expensive mattress.
Kevin was super easy to schedule and meet with. He was informative and prompt and when my husband I needed to discuss options he allowed us space respectfully. Thanks for a great experience Kevin.
Great deals and a simple process.
Well, my wife happened to be asking me for a new bed. I saw an ad on Facebook for this place. What impressed me first was the response time on a Facebook message. The next thing was he stayed until after 8 pm to meet with my wife and I. Even though it was late he let us try all the beds! I didn’t think I’d buy anything. But, great service, great knowledge, and professional help made it too easy t... More
Well, my wife happened to be asking me for a new bed. I saw an ad on Facebook for this place. What impressed me first was the response time on a Facebook message. The next thing was he stayed until after 8 pm to meet with my wife and I. Even though it was late he let us try all the beds! I didn’t think I’d buy anything. But, great service, great knowledge, and professional help made it too easy to make my wife happy. I highly recommend this business. They are spectacular. Thanks for making my wife happy and giving us an excellent experience! If you’re thinking about buying a mattress, just be prepared to actually do it because this is the type of business it’s too easy to support for being outstanding. Less
Great price very good service
Great experience buying mattresses from Burley's mattress by appointment. He even got the mattresses secured in my pick up for me. Thank you!
This will be the 2nd mattress i have bought from him. I would 100% recommend going to visit him. He is awesome to work with and really helpful. Thank you Kevin for your help!!
Simply amazing and made our purchase so easy
Got a mattress from them not to long ago. They are amazing and willing to help you find what you are looking for. Wonderful customer service
Amazing customer service, great pricing and wonderful overall experience.
Fast and easy process! Kevin was very knowledgeable and we found a great King size mattress at an affordable price!!! Definitely recommend!!
Great prices, great service and we went home with a brand new mattress with out any sales pressure and we also made a friend.
Easy and no pressure.
Excelente trato, bien ubicado y buenos colchones de calidad, muy amable la persona que te atiende. Los recomiendo
Kevin was amazing. We were able to leave today with a new bed. He helped us pick out a perfect bed AND did all the annoying financing work for us....all we had to do was shoot him the answers. The prices are FANTASTIC. We have looked at other locations and for the King Size bed we were looking for the prices ranged from $3500 to $5000. We took our bed home today for under $1100.00 and only $40.0... More
Kevin was amazing. We were able to leave today with a new bed. He helped us pick out a perfect bed AND did all the annoying financing work for us....all we had to do was shoot him the answers. The prices are FANTASTIC. We have looked at other locations and for the King Size bed we were looking for the prices ranged from $3500 to $5000. We took our bed home today for under $1100.00 and only $40.00 down. Looking forward to relaxing tonight on my new bed. THANK YOU again Kevin!!! Less
Really nice person, has great inventory and will surely recommend the store. Very satisfied customer.
I made an appointment on Sunday before meeting Brian at Burley Mattress by Appointment and he arrived ten minutes early to open the store just for me. That felt so personal and I was AMAZED at how professional, caring, and respectful he was as well as how clean and professional the store is; with all these mattresses to try out and experience. After some deliberation laying on top of some of the ... More
I made an appointment on Sunday before meeting Brian at Burley Mattress by Appointment and he arrived ten minutes early to open the store just for me. That felt so personal and I was AMAZED at how professional, caring, and respectful he was as well as how clean and professional the store is; with all these mattresses to try out and experience. After some deliberation laying on top of some of the most comfortable mattresses ever, i picked out the Lunessense Magic King Mattress that felt like a cloud! With only $39.00 down, no interest for 100 days, i got a brand new King that I never thought I could afford! I signed up for an app that I could pay directly online and Kevin informed me of my options to pay. I also bought a matress protector and again, so shocked how affordable it was to get the mattress of my dreams. He is so nice to deliver it up 3 flights of stairs to my new apartment and i just have to say, how awesome this guy and store is. Come buy your bed needs from him, because hes one of the best and will be in contact from now on for my future mattress purchases. No hidden fees. No shadiness! Straight up, Kevin Coffin at Burley Mattresses is as honest and relaible as you get in this area!!! Thank you so much for my new beautiful MAGICAL KING!!!! Less
Very friendly nice atmosphere with a variety of beds
Helped us out tremendously when we really needed mattresses. I highly recommend mattress by appointment
Kevin was helpful! Mattress great price and overall experience was great!
Muy buenos precios y buena atención
I am a very satisfied return customer!
Good prices. Decent selection. Friendly staff! Will definitely buy here again!
Highly recommend this place Kevin was so nice and so so helpful evan had some toys for my little baby to play with while we tried out mattresses we are more than satisfied❤️
Love this place! Super friendly and lots of options.
Amazing customer service ! Fast process to getting your comfy mattress!
Great experience. Good quality
Super convenient, as well as great communication service from mattress less and meeting the own himself. I gave him props. and still giving me a chance to make something work for the both of us. While done,”if I do say so myself!”
Good.
Kevin was great! Very personable and professional. Quick, easy transaction. Would buy from him again.
Very polite, fair pricing and would recommend
What a nice experience. We got a great deal. And a very nice mattress set. Thank you for helping us.
Super friendly! Great deal!
Great service and willing to work with my schedule. Very comfortable mattress.
Very friendly and helpful. Got our mattress the same day and they delivered it for us. Overall very pleased with our experience
Very helpful and friendly. I will definitely be telling everyone about this place. Thank you Kevin
Experiencia was amazing, friendly prompt on the appointment time and very helpful. Recommend to everyone. 👍👍
Great experience, will work with them again!
Great deal and easy to do business with
Very awesome business … found a bed and a perfect payment plan! Super great experience and really friendly service! I will recommend this business to my friends and family!
Friendly good price recommend to go see for mattresses.
This was my second time buying a mattress from Kevin at Mattress by Appointment. This shop has great deals and friendly service. I can't find a better place to get a mattress.
Quick and easy!
Great small local business, easy to set up an appointment. Made for a great buying experience. Thank you again.
Kindly customer notice right when you walk in friendly welcoming and fulfills every question that you have in mind no complication there everything went smoothly all my questions answered I would recommend others individuals to come and check this place out makes you feel comfortable while you test out the mattresses and what in particular fits just for you thank you now I have my home complete w... More
Kindly customer notice right when you walk in friendly welcoming and fulfills every question that you have in mind no complication there everything went smoothly all my questions answered I would recommend others individuals to come and check this place out makes you feel comfortable while you test out the mattresses and what in particular fits just for you thank you now I have my home complete with the new king mattress 👑 I'll be sleeping on a cloud Less
Great service! Easy! Affordable! Thanks!
Experience was amazing and overall easy! My first mattress purchase and I loved how easy and felt no pressure to make a big purchase! Thank you and definitely very budget friendly!
Kevin was so nice and helped my husband and I find the perfect mattress for us!
Had a great experience with Mattresses by appointment. Was on time and had a great selection at great prices. Will definitely be using this business again in the future and would recommend to anyone!
Great customer service. Answered all questions I had. Would highly recommend!
Kevin is awesome and helpful our mattress was in our truck within minutes highly recommended.
Wish I would have came earlier I would have been sleeping better. We love our new mattress. Great service. Go see Kevin Cofifin.
Great customer service and business. Thanks
Kevin was very friendly. Will recommend family and friends to shop their. As soon as we walked in the door we were greeted and treated like family.
Friendly and good to work with. Nice and comfy mattresses. Recommend definitely.
Very friendly and accommodating. We had to bring our kids, and they were very happy to be given toys to play with while we talked. No upselling - provided all of the information we asked about and seemed very knowledgeable. Selection is limited, but we were still able to find exactly what we needed!
Very friendly and coversational. Helped find a good mattress for my needs didn't try to upsell. Good products, but slightly limited selection as a is a smaller single operator business. But with minimal overhead I got a queen and box for less than 600$
Very easy to work with them. I would definitely be buying from them again. They also have great customer service I was able to go in and get what I needed within 10 minutes of being in there. GREAT JOB!!!
Great place to purchase! Kevin was easy to deal with with no pressure whatsoever! We came in to just buy one end ended up leaving with two!
I was very pleased with Kevin he was very honest about the mattress I needed and he really helped me with the credit. I would send anyone to Kevin.
Awesome service. Incredible deals, must visit!!!
Very knowledgeable. Extremely helpful. In no way did i feel any pressure to buy from him. Will do business there again Thank you for all that you did , when you didn't need to🙂
Great place! John was awesome to work with and very friendly!
This is my second mattress from here! Always amazing to work with and friendly will definitely be back when we need another mattress! Great customer service.
We have baught 4 mattress from Kevin and it is always a fast and satisfying experience. Never been disappointed
Was a great place with great priced mattresses! Super friendly and helpful!
The gentleman who provided the sale was very courtious and answered any and all questions we had. The transaction was quick and easy. He was nice enough to load the mattresses in my truck as well. An overall great experience!!!
He was really knowledgeable about the mattresses He was very helpful and kind. I will be back when I need more beds. They are fast with deliveries. I am very impressed with this company!
Very helpful, gave me a discount and was able to get my mattresses delivered the same day!
Kevin was great to work with! Took minutes to complete the process :) Thank you Kevin
Kevin was very helpful and made the process of buying a new bed easy
Kevin was very friendly and awesome to work with. Great customer service! I recommend this establishment to anyone who is in the market for a bed.
Very kind individuals, I really enjoyed talking to Kevin
My boyfriend and I are so happy with our purchase we will be recommending to anyone in need of a matress!
Really happy with Kevin and Mattress by appointment. Got in and got out with a great mattress at a great price
Kevin was easy to work with, and had a great selection! Will definitely be going there again!
Kevin is Quick and very responsive. Helps every which way he can. Very polite and easy to talk to. Would definitely recommend to friends and family. 👍🏻
Super accommodating, very friendly, great prices. We will definitely buy from again
Kevin was great he was very easy to get along with and great help in our mattress decision! Definetly will keep buy our mattress needs with him thank you Kevin for the amazing matress!!!!
This place is great! We are pleased with both of the mattresses we purchased. The price was fantastic. Kevin is knowledgeable, honest and easy to work with. He delivered our new mattresses, and hauled off the old ones. Definitely recommend!
We scheduled an appointment and we were blown by the friendly service and reasonable prices. Kevin took his time listening to our needs and ensured that we had our needs met in making our choice. No pressure sales and awesome experience. Definitely going back in the future and recommend you check this place out.
First time buying a brand new mattress set and the worst mattress set I’ve ever owned.
It seemed a bit difficult to get in as soon as we would have liked. The service is great although I haven't really heard great things about the merchandise as people have said that the mattresses are cheaply made.
Kevin responded to our request to make an appointment within 30 minutes. He was friendly and knowledgeable. We had went to almost every place in Burley price shopping for A Twin Mattress and his prices couldn’t be beat! We bought the mattress right then. You can’t go wrong buying from here. Thanks 😊.
Went in to get check prices for a queen mattress for my daughter. Got what we wanted, and it only took a few minutes. Thanks a bunch.
Great prices, friendly service and good selection. Very happy with our mattress! Would definitely buy from again.
Polite, knowledgeable, kind and very good salesman. Pleased with the experience of shopping there.
Got a queen size mattress. Was really friendly and knowledgeable.
I contacted Mattress By Appointment, worked out a time to meet, I didn't have to worry about other customers interrupting, found a comfortable mattress right away. Prices were reasonable, I didn't have to travel or pay shipping. Kevin was knowledgeable and friendly. Definitely recommend and when necessary will use again.
Wonderful place to buy from great prices and great customer service! Would totally recommend 👌
Awesome customer service and great quality mattresses.
Great quality at an amazing price. We got a mattress, box spring, and frame. Great customer service as well.
Kevin is very friendly and was able to help me find a good mattress for an amazing price. I would highly recommend.
Really nice owner. Was willing to work with people.
Kevin was awesome to work with. Prices very reasonable. He has cut out the middle man and given his customers the discount. Would definitely recommend Mattres By Appointment. Will be buying another bed set from Kevin. Thanks for our 1st great night of sleep.
Kevin is an awesome guy. I love the appointment idea, his focus is on you and your questions which he answers right away. Prices are affordable and love we can make payments. He even has a few toys for your little ones to play with! We definitely left with a big comfy bed, and mattress protector and two very comfortable pillows added as a bundle and yes it's worth it! Thank you Kevin!
On a Friday morning I decided I needed a real bed for my guest room instead of using a blow-up mattress. I contacted Kevin at 10:30 a.m. and secured an appointment for 4:30 p.m. that same day. The types of mattresses, from cheapest to most expensive, were easy to test out and decide which one was the best fit for our home. Everything I needed was there to go with the mattress - box springs, frame... More
On a Friday morning I decided I needed a real bed for my guest room instead of using a blow-up mattress. I contacted Kevin at 10:30 a.m. and secured an appointment for 4:30 p.m. that same day. The types of mattresses, from cheapest to most expensive, were easy to test out and decide which one was the best fit for our home. Everything I needed was there to go with the mattress - box springs, frame, waterproof mattress cover - I never had to set foot in another store to come up with a complete bed (I guess I did have to go buy sheets, but that's a tiny detail that's easily taken care of elsewhere). Prices were more than reasonable, and Kevin was friendly and went out of his way to make sure we had what we needed. He delivered the bed that same evening. Win win! Less
Kevin is amazing, his customer service skills are fantastic and doesn’t pressure you into buying something you truly don’t want, he’ll help assist you in finding the best fit for your needs and the most comfort. Highly recommend this business!
Muy buena calidad y exelente trato al cliente
I highly recommend Mattress By Appointment! Prices are fantastic and Kevin was wonderful to work with; not to mention the quality of the mattresses are great! I will definitely be a repeat customer.
A really great experience. Lots of options understanding and helpful. We recommend to anyone looking for a mattress big selling point for me . Made I. The USA and support local business
Kevin was so super nice to work with from the very start, and he is very welcoming and professional. He even went the extra mile to help me. I appreciate it Kevin, thanks so much for helping me today. I definitely recommend his services to everyone who is in need of a mattress.
Our experience with Mattress By Appointment was excellent. We were very pleased with the customer service as well as the product selection. We took home a King size set & are very impressed with what we got. Will definitely recommend them to friends & family!
Great service! Highly recommend.
Great service! Made a geat deal!