NV Floors LLC
2026-03-06T13:11:02.578Z
We hired Nelson based on a personal recommendation and initially had a good impression, but the experience quickly went downhill.During the job, his crew cut our cable line, knocked loose several staircase spindles that had just been refinished, and replaced wood floor panels with a different species than what we explicitly paid for to match the original floors.Nelson told us he would come back to fix these issues but stood us up three separate times. After that, he stopped responding to our calls and texts entirely. We were forced to hire another professional to reroute and repair the cable line and will now need to pay again to repair the staircase spindles. We are still trying to determine how to fix the incorrectly replaced floor panels.Unfortunately, the lack of follow-through and accountability made this a very frustrating and costly experience. We would not recommend this company.