2026-04-04T12:18:26.716Z

Nelson and his team were incredibly friendly, attentive to our needs, and did an incredible job refinishing our living room floor. We will definitely hire them again and highly recommend using them!

2026-03-06T13:11:02.578Z

We hired Nelson based on a personal recommendation and initially had a good impression, but the experience quickly went downhill.During the job, his crew cut our cable line, knocked loose several staircase spindles that had just been refinished, and replaced wood floor panels with a different species than what we explicitly paid for to match the original floors.Nelson told us he would come back to fix these issues but stood us up three separate times. After that, he stopped responding to our calls and texts entirely. We were forced to hire another professional to reroute and repair the cable line and will now need to pay again to repair the staircase spindles. We are still trying to determine how to fix the incorrectly replaced floor panels.Unfortunately, the lack of follow-through and accountability made this a very frustrating and costly experience. We would not recommend this company.

2026-02-06T16:21:22.878Z

Conscientious, professional not disruptive and overall awesome. I would recommend this company to anyone who needs wood floor work.

2026-01-03T19:49:47.977Z

Nelson provided an incredible experience in refinishing our original 100 year old dining room floor. His professionalism and kindness were unmatched, not to mention the finished product was absolutely stunning. Our floor looks brand new. We couldn’t recommend him more!

2025-12-11T21:24:10.465Z

Nelson refinished my living room and dining room floors. At first he was pleasant, but one thing after another has me leaving this not-so-positive review.My house is 150 years old and there were gaps in between the planks. Nelson filled them with filler.When I could peer in and see what that looked like, I texted him and said that it didn’t match the wood like I’d expected. That’s all I said. The next thing I knew, his crew was gone. When I asked what was going on, he replied, “Well, you said you didn’t like the job we were doing so I pulled the crew and sent them to another job.” At that point, I had to beg him to send them back to finish.When the job was finished and I could finally enter the two rooms, I noticed that they’d left something on the floor and polyurethaned around it. I had to call him to send someone back to fix that. (See pic)Also, he told me that a small section of wood in the dining room was cracked and they’d replace it. Instead of replacing it with pieces going in the same direction as the planks, he took the easy way out and cut one larger piece to fit, but going in the opposite direction as the planks.(See pic) Needless to say, I didn’t see this until I could enter the room and all of the sanding and coating was finished.Against my better judgment, I contracted him to refinish my bedroom floor. I confirmed the date with him on at least two occasions. The day before he was to come, my neighbor and I cleared all the furniture and artwork out of the room in preparation.He never showed up and after multiple attempts to contact him, I heard back days later. He said he was out of the country and he’d call me when he got back. That call never came.Meanwhile, all of the filler is coming out of the seams in the living room and dining room, crumb, by crumb. Every day I’m picking up pieces of it.I found someone else to do my bedroom. He also used filler in the gaps and I haven’t found one crumb, ever.When Nelson was doing my floors, he was barely there. He left crews to do whatever and was constantly going to “meetings.”My floors look better than they had before, but had I known then what I know now, I wouldn’t go anywhere near this company.

2025-12-11T15:36:35.338Z

Nelson and his crew did an incredible job at a good price. They even worked with our painter to see that his job was easier. Can't go wrong with this group. Our floors are beautiful.

2025-11-15T14:44:28.781Z

Nelson and crew were fantastic! He is extremely professional and caring. The quality of work is second to none. The price was very fair it feels like a new home again. If you need your floors resurfaced, NV Floors is your source

2025-10-29T16:49:55.352Z

Nelson and his crew did an amazing job and I couldn’t be happier. They were all personal and courteous—timely and their attention to detail is remarkable. I recommend them at the highest level!